Corporate travel consultant job description
Updated March 14, 2024
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Example corporate travel consultant requirements on a job description
Corporate travel consultant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in corporate travel consultant job postings.
Sample corporate travel consultant requirements
- Bachelor's degree in Tourism or a related field.
- At least 3 years of experience working as a Travel Consultant.
- Proficiency in the use of corporate travel software.
- Excellent knowledge of international travel regulations and policies.
- Current valid passport.
Sample required corporate travel consultant soft skills
- Highly organized and detail oriented.
- Excellent communication and problem solving skills.
- Ability to work in a fast-paced environment.
- Ability to build relationships with clients and colleagues.
- Proficient in Microsoft Office Suite.
Corporate travel consultant job description example 1
JPMorgan Chase & Co. corporate travel consultant job description
As a Travel Advisor III - Corporate Travel Advisor, your primary responsibilities include:
* Arranging all elements of business travel from initial request to completion for corporate account clients
* Providing best-in-class customer service that exceeds clients' expectations
* Projecting a positive attitude with high energy, diplomacy, and creativity in work strategies
* Facilitating client support with a high degree of initiative, confidentiality, and professional demeanor
* Developing relationships with clients to improve their overall service level
* Working with a team to ensure worldwide coverage for clients
* Participating in operational projects, trainings, and functions as appointed by your manager or team lead
* Utilizing Global Distribution Systems (GDS) to arrange appropriate segments of travel including car, hotel, air, and rail
* Communicating operating standards, protocols, and core values to suppliers and clients appointed to specific arrangements
* Preparing and distributing clients' travel documents
* Utilizing proprietary and authorized vendor technologies to manage client profiles, documents, policies, unused ticket management, compliance, and savings documentation
Work Environment
* FROSCH covers the cost of most work-related equipment for remote employees. Other tools, unless deemed essential for your job or medically necessary, may not be covered.
Requirements: Skills & Attributes
* At least 5 years of experience arranging travel for C-suite and professional service clientele is required
* At least 3 years of recent experience as a Corporate Travel Consultant/Agent or 3 years within an equivalent position is required
* At least 3 years of full functional use with Global Distribution Systems (GDS) such as Sabre or Apollo is required
* Ability to use GDS to execute seat assignments and upgrades, and create and send itineraries, ticketing, exchanges, refunds, queue sorting, MCOs, Amtrak tickets, and Phase IVs is required
* Extensive expertise of domestic and international airports and cities, as well as their inherent logistics as it relates to business/corporate travel is required
* Working knowledge of Microsoft Office (Outlook, Word, Excel, Teams, etc.)
* Excellent recordkeeping skills is preferred
* Ability to work in a fast-paced, team-oriented environment under stringent deadlines
* Strong sense of urgency as well as ability to adapt to change as needed
* High school diploma or GED equivalent is required
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
* Arranging all elements of business travel from initial request to completion for corporate account clients
* Providing best-in-class customer service that exceeds clients' expectations
* Projecting a positive attitude with high energy, diplomacy, and creativity in work strategies
* Facilitating client support with a high degree of initiative, confidentiality, and professional demeanor
* Developing relationships with clients to improve their overall service level
* Working with a team to ensure worldwide coverage for clients
* Participating in operational projects, trainings, and functions as appointed by your manager or team lead
* Utilizing Global Distribution Systems (GDS) to arrange appropriate segments of travel including car, hotel, air, and rail
* Communicating operating standards, protocols, and core values to suppliers and clients appointed to specific arrangements
* Preparing and distributing clients' travel documents
* Utilizing proprietary and authorized vendor technologies to manage client profiles, documents, policies, unused ticket management, compliance, and savings documentation
Work Environment
* FROSCH covers the cost of most work-related equipment for remote employees. Other tools, unless deemed essential for your job or medically necessary, may not be covered.
Requirements: Skills & Attributes
* At least 5 years of experience arranging travel for C-suite and professional service clientele is required
* At least 3 years of recent experience as a Corporate Travel Consultant/Agent or 3 years within an equivalent position is required
* At least 3 years of full functional use with Global Distribution Systems (GDS) such as Sabre or Apollo is required
* Ability to use GDS to execute seat assignments and upgrades, and create and send itineraries, ticketing, exchanges, refunds, queue sorting, MCOs, Amtrak tickets, and Phase IVs is required
* Extensive expertise of domestic and international airports and cities, as well as their inherent logistics as it relates to business/corporate travel is required
* Working knowledge of Microsoft Office (Outlook, Word, Excel, Teams, etc.)
* Excellent recordkeeping skills is preferred
* Ability to work in a fast-paced, team-oriented environment under stringent deadlines
* Strong sense of urgency as well as ability to adapt to change as needed
* High school diploma or GED equivalent is required
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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Corporate travel consultant job description example 2
Flight Centre corporate travel consultant job description
Work type: Full time
At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our team of FCBT Travel Managers.
Do you...
* want OTE earnings of $85K?
* want flexible working arrangements?
* CBD office Locations
* Hybrid
* Remote
* Metropolitan
* Regional
* want a collaborative and fun work culture?
* want your own portfolio of corporate customers?
If you answered YES! to any of the above, there's no better time to join the FCBT family!
What you will be doing
Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager - YOU! We train our Travel Managers to be experts in managing their customers' total travel program and building multi-level relationships.
Having a positive attitude and being a team player with strong communication skills is important for this role.
All about you:
* Minimum 2 years in the travel industry
* Exceptional multitasking ability, you will juggle priorities to meet deadlines and client expectations
* To be a "people person" who values the importance of developing strong relationships
* A high level of attention to detail
WHAT'S IN IT FOR YOU?
So, if you're passionate about customer service, have great attention to detail and are excited about the responsibility of building and growing a repeat corporate portfolio
Benefits:
* We are flexible when it comes to flexibility, blended working arrangements
* Monday to Friday business working hours - have the weekend off
* Small team environment with hands on training and development
* Strong collaborative working environment - all ideas are valued and considered
* Travel discounts including family and friends, health and wellness discounts, financial planning advice etc
* Boost your career in a well-recognized brand & exciting industry
* Brightness of future - career opportunities in a network of brands and businesses across the global - we promote from within
* Monthly awards nights, social team building events, and opportunity to attend global conference (Las-Vegas 2022 )
* Leadership Programmes & further education
* Giving Bank & Volunteer Leave
* Employee share scheme
* Opportunities to get out from behind the desk - customer events, meetings
* We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability
WHO ARE FCBT?
Flight Centre Business Travel (FCBT) is the specialist corporate travel solution of the Flight Centre Brand. Created in 2012 to meet the corporate needs of small to medium enterprises (SME's), who value a people-led, hyper-personal TMC offering.
At FCBT, it's more than just booking our customers travel, its being their expert, an extension of their team and adding value to their total travel program. From research, booking, trip management, traveller experience, post-trip finance& reporting to 'big picture' strategic input.
Aligning with the FCTG DNA, we don the Red and White with pride, ensure a personal touch, are savvy but not clinical, offer unique access to a corporate product range and make life easier & more productive for our corporate clients.
Applications close:
At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our team of FCBT Travel Managers.
Do you...
* want OTE earnings of $85K?
* want flexible working arrangements?
* CBD office Locations
* Hybrid
* Remote
* Metropolitan
* Regional
* want a collaborative and fun work culture?
* want your own portfolio of corporate customers?
If you answered YES! to any of the above, there's no better time to join the FCBT family!
What you will be doing
Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager - YOU! We train our Travel Managers to be experts in managing their customers' total travel program and building multi-level relationships.
Having a positive attitude and being a team player with strong communication skills is important for this role.
All about you:
* Minimum 2 years in the travel industry
* Exceptional multitasking ability, you will juggle priorities to meet deadlines and client expectations
* To be a "people person" who values the importance of developing strong relationships
* A high level of attention to detail
WHAT'S IN IT FOR YOU?
So, if you're passionate about customer service, have great attention to detail and are excited about the responsibility of building and growing a repeat corporate portfolio
Benefits:
* We are flexible when it comes to flexibility, blended working arrangements
* Monday to Friday business working hours - have the weekend off
* Small team environment with hands on training and development
* Strong collaborative working environment - all ideas are valued and considered
* Travel discounts including family and friends, health and wellness discounts, financial planning advice etc
* Boost your career in a well-recognized brand & exciting industry
* Brightness of future - career opportunities in a network of brands and businesses across the global - we promote from within
* Monthly awards nights, social team building events, and opportunity to attend global conference (Las-Vegas 2022 )
* Leadership Programmes & further education
* Giving Bank & Volunteer Leave
* Employee share scheme
* Opportunities to get out from behind the desk - customer events, meetings
* We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability
WHO ARE FCBT?
Flight Centre Business Travel (FCBT) is the specialist corporate travel solution of the Flight Centre Brand. Created in 2012 to meet the corporate needs of small to medium enterprises (SME's), who value a people-led, hyper-personal TMC offering.
At FCBT, it's more than just booking our customers travel, its being their expert, an extension of their team and adding value to their total travel program. From research, booking, trip management, traveller experience, post-trip finance& reporting to 'big picture' strategic input.
Aligning with the FCTG DNA, we don the Red and White with pride, ensure a personal touch, are savvy but not clinical, offer unique access to a corporate product range and make life easier & more productive for our corporate clients.
Applications close:
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Corporate travel consultant job description example 3
Adtrav Travel Management corporate travel consultant job description
Job Details
Level
Experienced
Job Location
Eau Claire, WI (Virtual) - Eau Claire, WI
Remote Type
Fully Remote
Position Type
Full Time
Education Level
High School
Salary Range
Undisclosed
Travel Percentage
Negligible
Job Shift
Day
Job Category
Undisclosed
Description
The Corporate International Travel Consultant is responsible for all aspects of travel management for our corporate clients. This includes conversing with customers through multiple communication mediums to determine destination, mode of transportation, travel dates, financial consideration and accommodations required. The consultant will also be responsible for booking and issuing domestic and international airline itineraries, hotel reservations and car and train reservations through a GDS system. This is a virtual position.
Major Responsibilities/Activities:
• Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries and provide prompt customer service.
• Book and issue airline, hotel, car and other tour reservations through Sabre GDS system, accurately and efficiently.
• Maintain sufficient account knowledge to assist clients without delay.
• Check queue's daily to ensure accuracy and that all issued tickets are complete.
• Maintain service non-stop programs such as preferred vendors, Waiver/ Favors, RezCritiques, and Vacation Referrals.
• Communicate effectively with other agents or team members to solve problems and gather information.
• Establish and maintain strong relationships with clients.
• Provide travel expertise to clients.
• Follow ADTRAV approved workflow.
Knowledge, Skills and Abilities:
• Working knowledge of Sabre GDS System.
• Proficient with city, airline, hotel and car rental codes.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Ability to concentrate and pay close attention to detail.
• Strong organizational skills.
• Ability to consistently deliver excellent customer service, internally and externally.
• Ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
• Willingness to demonstrate professional conduct at all times.
• Excellent computer and typing skills, which includes the ability to navigate between programs quickly by using shortcut keys.
• Ability to identify a problem and see it through to resolution with minimal supervision.
Education & Experience Requirements:
• Travel Agent Certification preferred.
• High school diploma or equivalent
• Minimum 2 years' experience as a booking agent
Physical Requirements:
This position is sedentary in nature, which requires very little to no lifting, pushing and pulling. The primary functions of this position include but are not limited to the ability to perform work utilizing a computer for extended periods of time. The ability to sit or stand for extended periods of time without leaving the work area is required.
ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Qualifications
Level
Experienced
Job Location
Eau Claire, WI (Virtual) - Eau Claire, WI
Remote Type
Fully Remote
Position Type
Full Time
Education Level
High School
Salary Range
Undisclosed
Travel Percentage
Negligible
Job Shift
Day
Job Category
Undisclosed
Description
The Corporate International Travel Consultant is responsible for all aspects of travel management for our corporate clients. This includes conversing with customers through multiple communication mediums to determine destination, mode of transportation, travel dates, financial consideration and accommodations required. The consultant will also be responsible for booking and issuing domestic and international airline itineraries, hotel reservations and car and train reservations through a GDS system. This is a virtual position.
Major Responsibilities/Activities:
• Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries and provide prompt customer service.
• Book and issue airline, hotel, car and other tour reservations through Sabre GDS system, accurately and efficiently.
• Maintain sufficient account knowledge to assist clients without delay.
• Check queue's daily to ensure accuracy and that all issued tickets are complete.
• Maintain service non-stop programs such as preferred vendors, Waiver/ Favors, RezCritiques, and Vacation Referrals.
• Communicate effectively with other agents or team members to solve problems and gather information.
• Establish and maintain strong relationships with clients.
• Provide travel expertise to clients.
• Follow ADTRAV approved workflow.
Knowledge, Skills and Abilities:
• Working knowledge of Sabre GDS System.
• Proficient with city, airline, hotel and car rental codes.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Ability to concentrate and pay close attention to detail.
• Strong organizational skills.
• Ability to consistently deliver excellent customer service, internally and externally.
• Ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
• Willingness to demonstrate professional conduct at all times.
• Excellent computer and typing skills, which includes the ability to navigate between programs quickly by using shortcut keys.
• Ability to identify a problem and see it through to resolution with minimal supervision.
Education & Experience Requirements:
• Travel Agent Certification preferred.
• High school diploma or equivalent
• Minimum 2 years' experience as a booking agent
Physical Requirements:
This position is sedentary in nature, which requires very little to no lifting, pushing and pulling. The primary functions of this position include but are not limited to the ability to perform work utilizing a computer for extended periods of time. The ability to sit or stand for extended periods of time without leaving the work area is required.
ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Updated March 14, 2024
Updated March 14, 2024