Correspondence review clerk job description
Updated March 14, 2024
8 min read
Find better candidates in less time
Post a job on Zippia and take the best from over 7 million monthly job seekers.
Example correspondence review clerk requirements on a job description
Correspondence review clerk requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in correspondence review clerk job postings.
Sample correspondence review clerk requirements
- Bachelor's degree in Business Administration or related field.
- 3+ years experience in a similar role.
- Proficiency in Microsoft Office Suite.
- Excellent organizational skills.
- Ability to manage multiple tasks simultaneously.
Sample required correspondence review clerk soft skills
- Strong interpersonal communication skills.
- Ability to work independently.
- Flexibility to adapt to changes quickly.
- Detail-oriented approach to work.
Correspondence review clerk job description example 1
Kepro correspondence review clerk job description
Are you an experienced Review Clerk looking for a new challenge?
Do you value care management and quality improvement?
Are you motivated, energetic, and excited to become part of the Kepro team?
If so, you might be our next new team member!
Who we need:
Provides a broad range of administrative support to a team, department and/or individual and reports to the Manager Medial Review Services. The position supports office employees with day-to-day office functions, training and non-clinical support functions (e.g. data entry and report tracking) and performs functions to support external customer access to staff and services; arrange venues; arrange conference calls, copy and organize materials for training, enter data into various software programs; answer and respond to routine calls, inquiries and questions and route calls appropriately; ensure timely and proper handling and safeguarding of confidential, private or sensitive material; performs special projects as required as well as other duties as assigned to meet business needs.
Why us?
Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.
People Focused. Mission Driven.
Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.
We do this through our people.
At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.
Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
What you'll do:
Provide administrative/clerical support to the case review staff:
Open and distribute all incoming faxes and mail on a daily basis, update the case information and ensure that all pertinent information is captured on a timely and accurate basis.
Monitor incoming paperwork to ensure that the information is properly received and recorded on the designated forms and databases.
Perform data entry of individual case review and reviewer information into the case review database as necessary.
Review case review files daily and provide the Case Review Specialists and Case Review Managers with a current update on all case review activity.
Initiate the case review process by assisting clients with transmission of case specific information to the case managers via completion of a service request form or online portal submissions.
Assist Case Review Managers in following up with reviewers for specific cases via communication by telephone, e-mail, or fax.
Properly package, label and ship or fax, secure email, and upload to our secure web portal correspondence, medical record information and supporting documentation for case reviews to patients and clients.
Copy, scan and secure all patient medical records as required per individual case review and maintain confidentiality of individually identifiable health information per internal policies and procedures.
Properly label and file all case review documents and monitor access to the files.
Communicate with clients and reviewers, as necessary.
Monitor and triage all incoming telephone calls for the case review department and appropriately direct client and reviewer calls.
Assist with revisions, additions, and/or updates to policies and procedures, forms, or other documents utilized in the case review and credentialing process.
Properly package, label and ship medical record information and supporting documentation for case reviews to reviewers. Package and ship case review summaries, individual reviews, qualifications of reviewers, and other supporting documentation to clients according to standard procedures.
Forward completed files to Accounting for processing.
Electronically archive files at the completion of each case.
Assist in the preparation and distribution of proposal requests for the IMEDECS program.
Assist with answering and routing phone calls as needed.
Perform other duties as assigned.
Assist with the orientation of new staff.
Ensure that a conflict of interest does not exist for the clients or reviewer(s) on a case by case basis.
What you'll need:
High school diploma or the equivalent required.
Knowledge of medical terminology and experience in a healthcare setting preferred.
Prior experience and/or training in secretarial capacity preferred.
Computer proficiency in Microsoft Office products, word processing, and the Internet required.
Thank You!
We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Kepro Talent Acquisition Team
Mental and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.
EOE AA M/F/Vet/Disability
Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Do you value care management and quality improvement?
Are you motivated, energetic, and excited to become part of the Kepro team?
If so, you might be our next new team member!
Who we need:
Provides a broad range of administrative support to a team, department and/or individual and reports to the Manager Medial Review Services. The position supports office employees with day-to-day office functions, training and non-clinical support functions (e.g. data entry and report tracking) and performs functions to support external customer access to staff and services; arrange venues; arrange conference calls, copy and organize materials for training, enter data into various software programs; answer and respond to routine calls, inquiries and questions and route calls appropriately; ensure timely and proper handling and safeguarding of confidential, private or sensitive material; performs special projects as required as well as other duties as assigned to meet business needs.
Why us?
Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.
People Focused. Mission Driven.
Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.
We do this through our people.
At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.
Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
What you'll do:
Provide administrative/clerical support to the case review staff:
Open and distribute all incoming faxes and mail on a daily basis, update the case information and ensure that all pertinent information is captured on a timely and accurate basis.
Monitor incoming paperwork to ensure that the information is properly received and recorded on the designated forms and databases.
Perform data entry of individual case review and reviewer information into the case review database as necessary.
Review case review files daily and provide the Case Review Specialists and Case Review Managers with a current update on all case review activity.
Initiate the case review process by assisting clients with transmission of case specific information to the case managers via completion of a service request form or online portal submissions.
Assist Case Review Managers in following up with reviewers for specific cases via communication by telephone, e-mail, or fax.
Properly package, label and ship or fax, secure email, and upload to our secure web portal correspondence, medical record information and supporting documentation for case reviews to patients and clients.
Copy, scan and secure all patient medical records as required per individual case review and maintain confidentiality of individually identifiable health information per internal policies and procedures.
Properly label and file all case review documents and monitor access to the files.
Communicate with clients and reviewers, as necessary.
Monitor and triage all incoming telephone calls for the case review department and appropriately direct client and reviewer calls.
Assist with revisions, additions, and/or updates to policies and procedures, forms, or other documents utilized in the case review and credentialing process.
Properly package, label and ship medical record information and supporting documentation for case reviews to reviewers. Package and ship case review summaries, individual reviews, qualifications of reviewers, and other supporting documentation to clients according to standard procedures.
Forward completed files to Accounting for processing.
Electronically archive files at the completion of each case.
Assist in the preparation and distribution of proposal requests for the IMEDECS program.
Assist with answering and routing phone calls as needed.
Perform other duties as assigned.
Assist with the orientation of new staff.
Ensure that a conflict of interest does not exist for the clients or reviewer(s) on a case by case basis.
What you'll need:
High school diploma or the equivalent required.
Knowledge of medical terminology and experience in a healthcare setting preferred.
Prior experience and/or training in secretarial capacity preferred.
Computer proficiency in Microsoft Office products, word processing, and the Internet required.
Thank You!
We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Kepro Talent Acquisition Team
Mental and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.
EOE AA M/F/Vet/Disability
Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Post a job for free, promote it for a fee
Correspondence review clerk job description example 2
Leprino Foods correspondence review clerk job description
Product Review Specialist IV
Location(s):
Lemoore West
Reports to (title):
Hold and Release Supervisor
Function/Area:
Production Operations
Date Created:
August 2017
FLSA Status:
Non -Exempt (Grade E)
Summary Description:
The Product Review Specialist IV is responsible for the preparation, review and release of all production documents and records. This position is responsible for ensuring that incoming purchased ingredients and materials intended for internal consumptions are reviewed, and released in compliance with company policy/process. The Product Review Specialist III should know and understand the roles and responsibilities of Product Review Specialists I and II.
Job Duties (Accountability Categories and Essential Functions/Key Responsibilities):
NOTE: The job may include other non-essential responsibilities and duties that are not listed on this form.
#
Accountability Category
Essential Functions/Key Responsibilities
% of Time
2
Product Integrity
+ At all times, operate in a manner consistent with safe operating procedures
+ Review of all FSMA Documents
+ Review of Micro tests and micro Retests
+ Review all cheese grading scores
+ Review of warm room grading
+ Accountability for all Cheese Product made at Plant
+ Maintain current and accurate record keeping for hold/ release of product
+ Review of QLC / Cheese Resample/ retest
+ Direct interaction with Managers
+ Ensure all cheese analytical, performance, bacti, QC checks, and testing frequencies are being met
+ Responsible for the safe and adequate operation of lab tests in accordance with company standard operating procedures (SOP)
+ Meeting orders with available product
+ Overseeing product needs for release
+ Knowledge of lab SOPs
+ Able to handle a high stress environment
+ Request product from warehouse pending needs for release accurate and timely manner in SAP
+ Works Collaboratively with different departments
to ensure that customer service goals are met and service impacts are minimized.
+ Able to make calculated decisions.
+ Perform other duties as assigned by the Supervisor
+ Adhere to all company and regulatory GMPs
+ Comply with corporate rules and regulations
+ Must be able to multi-task
85%
3
Organizational Support
+ Troubleshoots COCs and COAs, works with corporate and vendor to get updated/corrected COAs
15%
Minimum Qualifications & Experience:
+ Associates degree in Food Science preferred, or 3 to 5 years of equivalent work experience is required
+ 1 3 years of leadership experience is required
+ Proficiency in Microsoft Office is required
+ Experience in the Manufacturing, Quality in Food, of Quality in Dairy industries is preferred
Knowledge, Skills & Abilities/Competencies:
+ Computer literacy. Knowledge of JD Edwards, AS400, CIM system, Microsoft Excel, SAP, MS Word Applications, E-mail, and Typing Skills min. 40wpm.
+ Knowledgeable of food safety expectations, SOPs, Cyberdocs, and MFG specifications
+ Knowledge of sanitary GMPs.
+ Proficient in math, analytical reasoning skills, and delegation
+ Ability to carry out Risk Assessments, Quality Assurance, and Quality Control Principles
+ Ability to make decisions independently in a stressful environment involving large financial impacts
+ Has excellent and effective verbal and written communication skills
+ Ability to multi-task and deliver on deadlines
+ Ability to learn and perform multiple functions and tasks within the scope of accounting
+ Has a positive attitude and strong work ethic
+ Must be able to work holidays and weekends.
+ Physical requirements to perform job as defined in the essential job function.
Working Relationships:
+ This position reports to the Hold and Release Supervisor
+ This position will have no direct reports
Decision Making:
Level
Decision Making Responsibilities
Examples
1
Follows established policies and precedents to make decisions, with very little interpretation
2
Follows prescribed if/then decision trees, with some interpretation, but usually actions follow typical process.
+ Use decision matrices and flowcharts to interpret extraneous and OOS situations and make judgements calls for product release or disposition based on those.
3
Comparison and evaluation of possible courses of action and making a decision after various possibilities of have considered
+ 4
Formulates, affects, interprets, or implements policies or operating practices
+ 5
Has authority to waive or deviate from established policies and procedures of a significant nature without prior approval
+
Location(s):
Lemoore West
Reports to (title):
Hold and Release Supervisor
Function/Area:
Production Operations
Date Created:
August 2017
FLSA Status:
Non -Exempt (Grade E)
Summary Description:
The Product Review Specialist IV is responsible for the preparation, review and release of all production documents and records. This position is responsible for ensuring that incoming purchased ingredients and materials intended for internal consumptions are reviewed, and released in compliance with company policy/process. The Product Review Specialist III should know and understand the roles and responsibilities of Product Review Specialists I and II.
Job Duties (Accountability Categories and Essential Functions/Key Responsibilities):
NOTE: The job may include other non-essential responsibilities and duties that are not listed on this form.
#
Accountability Category
Essential Functions/Key Responsibilities
% of Time
2
Product Integrity
+ At all times, operate in a manner consistent with safe operating procedures
+ Review of all FSMA Documents
+ Review of Micro tests and micro Retests
+ Review all cheese grading scores
+ Review of warm room grading
+ Accountability for all Cheese Product made at Plant
+ Maintain current and accurate record keeping for hold/ release of product
+ Review of QLC / Cheese Resample/ retest
+ Direct interaction with Managers
+ Ensure all cheese analytical, performance, bacti, QC checks, and testing frequencies are being met
+ Responsible for the safe and adequate operation of lab tests in accordance with company standard operating procedures (SOP)
+ Meeting orders with available product
+ Overseeing product needs for release
+ Knowledge of lab SOPs
+ Able to handle a high stress environment
+ Request product from warehouse pending needs for release accurate and timely manner in SAP
+ Works Collaboratively with different departments
to ensure that customer service goals are met and service impacts are minimized.
+ Able to make calculated decisions.
+ Perform other duties as assigned by the Supervisor
+ Adhere to all company and regulatory GMPs
+ Comply with corporate rules and regulations
+ Must be able to multi-task
85%
3
Organizational Support
+ Troubleshoots COCs and COAs, works with corporate and vendor to get updated/corrected COAs
15%
Minimum Qualifications & Experience:
+ Associates degree in Food Science preferred, or 3 to 5 years of equivalent work experience is required
+ 1 3 years of leadership experience is required
+ Proficiency in Microsoft Office is required
+ Experience in the Manufacturing, Quality in Food, of Quality in Dairy industries is preferred
Knowledge, Skills & Abilities/Competencies:
+ Computer literacy. Knowledge of JD Edwards, AS400, CIM system, Microsoft Excel, SAP, MS Word Applications, E-mail, and Typing Skills min. 40wpm.
+ Knowledgeable of food safety expectations, SOPs, Cyberdocs, and MFG specifications
+ Knowledge of sanitary GMPs.
+ Proficient in math, analytical reasoning skills, and delegation
+ Ability to carry out Risk Assessments, Quality Assurance, and Quality Control Principles
+ Ability to make decisions independently in a stressful environment involving large financial impacts
+ Has excellent and effective verbal and written communication skills
+ Ability to multi-task and deliver on deadlines
+ Ability to learn and perform multiple functions and tasks within the scope of accounting
+ Has a positive attitude and strong work ethic
+ Must be able to work holidays and weekends.
+ Physical requirements to perform job as defined in the essential job function.
Working Relationships:
+ This position reports to the Hold and Release Supervisor
+ This position will have no direct reports
Decision Making:
Level
Decision Making Responsibilities
Examples
1
Follows established policies and precedents to make decisions, with very little interpretation
2
Follows prescribed if/then decision trees, with some interpretation, but usually actions follow typical process.
+ Use decision matrices and flowcharts to interpret extraneous and OOS situations and make judgements calls for product release or disposition based on those.
3
Comparison and evaluation of possible courses of action and making a decision after various possibilities of have considered
+ 4
Formulates, affects, interprets, or implements policies or operating practices
+ 5
Has authority to waive or deviate from established policies and procedures of a significant nature without prior approval
+
Dealing with hard-to-fill positions? Let us help.
Resources for employers posting correspondence review clerk jobs
Average cost of hiring
Recruitment statistics
How to write a job description
Examples of work conditions
Correspondence review clerk job description FAQs
Ready to start hiring?
Updated March 14, 2024
Updated March 14, 2024