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Review Clerk
Acentra Health
Remote correspondence review clerk job
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
Acentra Health is looking for a ReviewClerk to join our growing team.
Job Summary:
The Reviewclerk will contribute to our clerical operations with precision and efficiency, showcasing strong data entry skills and acute attention to detail. The ReviewClerk will have a collaborative approach in a team environment, along with proficiency in database management, which is crucial for the seamless flow of our operations.
* This position is remote*
Job Responsibilities:
* Prepare data to ensure seamless and efficient entry processes.
* Compile, prioritize, and meticulously sort information with a focus on precision.
* Accurately perform data entry for incoming faxes, maintaining a high standard of precision.
* Uphold stringent standards of timeliness across all data entry procedures.
* Demonstrate a profound understanding of state, federal, and client contracts, encompassing timeframes for record submissions, due dates for final letters, and essential elements in final documentation.
* Act as a reliable backup for various administrative and customer service functions, seamlessly transitioning as assigned.
* Cultivate and maintain positive and professional communication with both internal and external stakeholders, emphasizing the importance of teamwork and effective collaboration, particularly in a remote work environment.
* Organize and manage the electronic file room, overseeing tasks such as filing, retrieval, and meticulous tracking of medical records.
* Receive, log, and adeptly route all incoming medical records, recording receipt dates, verifying postage and page count, and accurately entering pertinent information into diverse systems.
* Conduct thorough checks on documents, ensuring accuracy and completeness of specific entries.
* Execute additional duties as assigned, contributing to the dynamic operational needs of the team.
* Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
The list of responsibilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary.
Qualifications
Required Qualifications/Experience:
* High school diploma or equivalent.
* 2+ years' prior data entry experience.
* Knowledge of medical terminology.
Preferred Qualifications/Experience:
* Demonstrated capability to manage multiple tasks adeptly and adapt seamlessly to shifting priorities.
* Proficient data entry skills, ensuring accuracy and efficiency in handling information.
* Familiarity with database utilization, showcasing a solid understanding of data management systems.
* Proven ability to collaborate effectively within a team environment, contributing to a positive and cohesive work atmosphere.
* Strong telephone skills, reflecting effective communication and professionalism in interactions.
* Proficiency in Microsoft Office applications, ensuring efficient utilization of essential software tools.
* Competence in faxing documents and navigating various file formats, including pdf, word, and TIF files.
* Effective communication skills, both verbal and written, demonstrated through interactions with individuals from diverse backgrounds and educational levels.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Compensation
The pay range for this position is listed below.
"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Visit us at ********************************
EEO AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Pay Range
USD $19.04 - USD $23.80 /Hr.
$19-23.8 hourly 9d ago
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Floral Clerk
Hy-Vee 4.4
Correspondence review clerk job in Worthington, OH
Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description:
Job Title: Floral Clerk
Department: Floral
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service. Creates beginning levels of design work floral arrangements and fills necessary merchandising needs. Assists customers with placing orders and completes the paperwork. Takes deliveries and makes delivery lists.
Core Competencies
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities:
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
* Assists customers with placing orders over the phone or in person and completes the paperwork involved with a floral order.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Prepares, finishes, and replenishes product as necessary.
* Including but not limited to: small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, and other flowers, balloons and balloon bouquets, and bows for floral arrangements and plants.
* Waters plants.
* Prepares daily delivery list.
* Sends and retrieves FTD, Teleflora, and orders over the computer.
* Reviews the status and appearance of floral products for freshness.
* Anticipates product needs for the department on a daily basis.
* Unloads trucks, places product in appropriate storage area, and replenishes merchandise.
* Checks in product, puts product away, and may process invoices.
* Ensures work area is always clean and neat including but not limited to: coolers, counters, floor, sink, etc.
* Runs the department registers and receives payment, makes change, etc., where applicable.
* Removes trash in a timely manner.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
* Orders product and supplies as necessary.
* Prices products for customers as necessary.
* Delivers orders as needed.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience:
Less than High School or six months or less of similar or related work experience.
Physical Requirements:
* Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, equipment movement hazards, chemicals/solvents, electrical shock, and dampness.
Equipment Used to Perform Job:
Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, and telephone.
Contacts:
Has daily contact with the general public and customers, weekly contact with suppliers/vendors.
Confidentiality:
Maintains confidentiality on orders placed (including who sent, who received, order, and cost)
The anticipated hourly starting wage for this position is $14.50 to $18.15 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
$14.5-18.2 hourly Auto-Apply 8d ago
Payeeship Clerk
Indeed.com 4.4
Correspondence review clerk job in Mount Vernon, OH
ESSENTIAL DUTIES AND RESPONSIBILITIES
Employees are expected to perform essential duties to performance standards. As needed, reasonable accommodations will be made for otherwise qualified employees with disabilities that are covered by the Americans with Disabilities Act (ADA), in so far as the accommodation does not create an undue hardship on Behavioral Healthcare Partners of Central Ohio, Inc. (BHP).
Maintains responsibility for developing and establishing an initial budget for clients (payees), and revises the budget as situations and needs change.
Plans for, and distributes client money on a regular schedule, and pays client bills on a timely basis.
Performs banking functions on behalf of clients, and reconciles client bank accounts. Keeps client records organized.
Confers and negotiates with landlords, utility companies, and business on behalf of the client regarding payment of bills.
Communicates with Social Security Administration and completes required annual reports regarding clients.
Provides assistance and support during government auditing of client records.
Collaborates with co-workers and others to encourage clients to work toward independent, meaningful and productive living.
Maintains confidentiality of HIPAA and other confidential and sensitive information.
Maintains the highest level of integrity and professionalism in all aspects of job performance.
Keeps abreast of current trends and “best practices” in the field. Attends and participates in required trainings on topics relevant to the job and to behavioral healthcare.
Performs job responsibilities and maintains all records in accordance with BHP's policy, procedure and protocol, and as appropriate to the job, all regulatory authorities' accreditation/licensure/
certification standards, and all applicable laws and regulations.
Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
OTHER DUTIES AND RESPONSIBILITIES
Performs other duties as assigned.
KEY PERFORMANCE INDICATORS
The employee assigned to this position is responsible for achieving each of the following key performance indicators (KPI's) to the specified standard. The employee is likewise accountable for consistently meeting or exceeding all of this job's essential duties to performance standards as are evaluated throughout the course of employment, and which are rated during the performance evaluation period.
Client bills are paid in a timely manner providing funds permit.
Annual reports are completed accurately and by due dates.
Client bank accounts are reconciled within 15 days of receipt of bank statement.
SCOPE OF SUPERVISION:
None
EQUIPMENT OPERATED:
Computer, telephone, copier, fax, and other general office equipment; personal vehicle.
CONTACTS WITH OTHERS:
Clients, staff, various social service agencies, landlords, business representatives, court personnel, Veterans Administration and Social Security agency representatives.
CONFIDENTIAL INFORMATION AND DATA:
Client bills and financial records, client information, client contracts, and other confidential or sensitive information.
WORKING CONDITIONS:
Good office working conditions when working in the office.
USUAL PHYSICAL DEMANDS
The following demands are typically used and exhibited by employees when performing this job's essential duties and responsibilities. They are not, and should not be construed to be qualification standards. Rather, they are illustrated to help BHP and otherwise qualified employee or job applicant with an ADA disability identify essential job duties that need to be reasonably accommodated, and the type of appropriate reasonable accommodation which may be available which does not create an undue hardship on the employer.
The employee frequently converses verbally with others in person and by telephone. The employee regularly exhibits digital dexterity and eye-hand coordination when performing general typing, word processing, data entry, paperwork and other similar tasks. The employee frequently sits for extended periods of time, and frequently walks through various types of environments. Vision demands include close, relatively detailed vision when using a computer screen, and performing other tasks. The employee frequently sits in a vehicle for periods of time while driving to and from various locations.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: general office practices; personal budget management; information contained in the “Guide for Organizational Representative Payees” issued by the Social Security Administration; HIPAA and other confidentiality requirements.
Ability to: respond appropriately to inquiries; become proficient in job-related software; balance checking accounts; be self-directed; follow payee guidelines and requirements; follow instructions; organize work tasks and establish priorities to meet required deadlines; communicate effectively in both oral and written form; exhibit attention to detail in accurately maintaining financial records; file documents in alphabetical, numerical, chronological and subject order; develop and maintain effective working relationships with co-workers and other job contacts; demonstrate respect and sensitivity for cultural and personal differences; contribute toward building a positive and productive team working environment; maintain confidentiality of confidential and sensitive information; consistently exhibit job competency, ethical conduct, integrity and trustworthiness; embrace and effectively adapt to organizational change; exhibit behavior and conduct consistent with BHP values and policies.
Skill in: general typing and word processing; application of job-related software including Microsoft Word, Excel and Outlook; operation of computer, printer, and other job-related equipment; generating government, and other required reports.
QUALIFICATIONS
Applicable laws or regulations require that employees assigned to some jobs attain a specific level of education, experience, or training, and license or certification. For other jobs, a combination of various levels and types of education, experience, training, and license or certification may qualify a person to perform essential duties of this position. Qualifications specified for this position are:
Education, Experience and Training
Associate's degree in accounting, or a related field, and one year bookkeeping, accounting or related experience.
Licenses or Certifications
Bondable
Additional Qualifications
Upon conditional hire, and as a condition of employment, each employee is required to submit to and pass a drug test, criminal background check, and may be required to submit to driving record check, personal vehicle inspection, and be insurable under BHP's driving insurance provider guidelines depending on job assigned job duties.
Ability to document personal identity and employment eligibility within three days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act (I-9) requirements.
$25k-31k yearly est. 41d ago
CLERK I (GENERIC)
Dallas County 3.8
Remote correspondence review clerk job
Performs limited routine support tasks primarily involving customer service and support/clerical activities which may include: processing requests for information; entering and maintaining data; answering routine inquiries; and filing and maintaining data, correspondence, files, reports, etc. Works within a well-defined framework of policies and procedures, under immediate supervision. Education, Experience and Training:
Graduation from an accredited high school/GED program.
Special Requirements/Knowledge, Skills & Abilities:
Ability to type 25 wpm or 50 kspm. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and provide excellent customer service to other County employees and the general public.
Juvenile Department: “
Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment
.”
Physical/Environmental Requirements:
May require prolonged sitting, standing, walking and ability to lift files, boxes, and other materials up to 25 pounds, unassisted. 1. Performs support/clerical duties to include alphabetizing, indexing, verifying, filing and maintaining documents, materials and files.
2. Interacts effectively with the public or other departments by answering routine inquiries and processing requests for information.
3. Inputs, accesses and maintains databases, files and other documents.
4. Prepares and/or processes a variety of documents, instruments, records, bills, or vouchers.
5. May accept, track, and distribute monies, records, correspondence, materials, files and information to appropriate persons, agencies and other entities.
6. Performs other duties as assigned.
$24k-31k yearly est. Auto-Apply 15d ago
Sr Dispute Correspondence Specialist (REMOTE)
Carrington 4.4
Remote correspondence review clerk job
**Come join our amazing team and work remote from home!** The Sr Dispute Correspondence Specialist is responsible for handling Qualified Written Requests and Written Credit Bureau Disputes. Review all written inquiries, disputes and complaints from borrowers or their authorized representatives, researching and resolving issues, and providing formal written responses within deadlines. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target compensation range for this position is $26.00 to $29.00 per hour.
******THIS POSITION HAS A MINIMUM REQUIREMENT OF PROFESSIONAL WRITING EXPERIENCE IN A CORPORATE SETTING (NOT USING A TEMPLATE).**
**What you'll do:**
+ Review incoming written complaints from borrowers (or their authorized representatives) and perform factual analyses of loan information, transaction histories, and actions taken on the loans.
+ Research issues to identify root causes and be able to execute a plan of action for resolution.
+ Collaborate with other business units daily to assess appropriate resolution that may improve customer satisfaction.
+ Ensures that the necessary actions/corrections are made to the accounts to resolve disputes, complaints and inquiries.
+ Compose detailed factual narratives/responses to borrowers (or their authorized representatives), summarizing results of investigations, outcomes of actions taken, and final resolution.
+ Compile all corresponding supporting documentation relevant to the investigation findings.
+ Maintain detailed and comprehensive records for all complaints, including error findings that were identified during complaint investigation process, and document corrective actions taken.
+ Manage and track deadlines to ensure compliance with CFPB guidelines of qualified written requests, notice of errors, and request for information.
+ Must continuously learn and keep up to date with the Regulations related to the Real Estate Settlement Procedures Act (RESPA), Truth in Lending Act (TILA) the Fair Credit Reporting Act (FCRA), and the Consumer Financial Protection Bureau (CFPB).
+ Ensure adhere to established department and company policies and procedures.
+ Knowledge of Microsoft Office Suite required.
+ Must be a team player with strong attention to detail and able to work independently.
+ Knowledge of relevant industry-specific software packages preferred.
+ Analytical, Detail oriented
+ Ability to interact with senior management.
+ Ability to make decisions that have significant impact on the department's credibility, operations, and services.
+ Ability to organize and prioritize own work schedule on short-term basis.
+ Strong math skills, balance and check results for accuracy
+ Ability to compose letters.
+ Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
+ Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
**What you'll need:**
+ High school diploma required; bachelor's degree or equivalent work experience preferred.
+ Three (3) years of related work experience in a legal, customer service environment, or residential mortgage services required.
**Our Company:**
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**
\#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
$26-29 hourly 13d ago
Corrections Clerk
Delaware County, Oh 4.5
Correspondence review clerk job in Delaware, OH
* Target hiring range is $19.55-$20.33* Individual will work closely with all divisions and will be responsible for the proper placement of inmates within the Delaware County Jail, requiring close attention to detail and collaboration with external agencies. Candidates must have a High School Diploma or GED. A degree from an accredited college or university is desired. Must have a valid Ohio Driver's License and a clean criminal record. Candidate must possess strong communication skills and embrace a highly collaborative and solution-based approach to problem-solving and task completion.
ESSENTIAL JOB FUNCTIONS:
* Manages all documents from all sources such as, but not limited to, courts and law enforcement agencies
* Reviews and modifies all inmate files for accuracy in compliance with work rules and guidelines as well as local, state and federal law
* Conducts various one-on-one screenings and classification interviews with inmates based on the National Institute of Corrections (NIC) point additive scale system
* Receives, schedules, and maintains inmate visitation schedules
* Evaluates and assesses the risks of all new inmates based on validated tools
* Interprets and apply court orders and state codes
* Computation of jail time from being sentenced from the court
* Conducts criminal history and wanted checks
* Reviews and analyzes inmate records
* Verifies, prepares, and distributes all legal documents
* Consults and coordinates with law enforcement agencies, attorneys, judicial representatives, and agency personnel dealing with legal documents, records and other data
* Modifies inmate records and reviews inmate files for accuracy
* Supports security staff by assisting with clerical duties
* Other duties as assigned by the Sheriff or designee
NON-ESSENTIAL JOB FUNCTIONS:
* Performs related Essential and Non-Essential functions as needed.
* Participates and assists with a variety of special projects as requested
* JOB REQUIREMENTS
Equipment: Ability to use the following equipment: computer and related office software, printer, copier, multi - line telephone, fax machine, and other modern office equipment necessary to perform duties.
Critical Skills/Expertise:
* Expert level knowledge of the Ohio Revised Code, including public records rules and regulations
* Ability to follow established policies and procedures
* Ability to accurately complete, maintain and / or file records, reports and forms;
* Ability to operate a multi-line telephone system and other standard office equipment;
* Ability to communicate effectively, both orally and in writing;
* Ability to multi-task
* Ability to develop working rapport with Office personnel and representatives of both private and public entities;
* Ability to follow oral and written directions;
* Ability to maintain confidentiality of information and records;
* Ability to organize, prioritize, and plan work / tasks and to carry out programs, policies, and administrative matters;
* Ability to work independently and achieve results;
* Ability to work effectively with the public who may be upset, distraught, irate, emotionally or mentally or otherwise unable to function within reasonable range of constructive behaviors
* Knowledge of the Sheriff Office policies, procedures, practices and guidelines and the ability to apply as they relate to the assigned duties;
* Must have a working knowledge of all paperwork coming from municipal court, common pleas court, probation or parole offices, and/or any other document in regards to an inmate incarcerated in the Delaware County Jail.
II. RESPONSIBILITY
Individual carries out routine or recurring assignments or tasks. Errors usually result in loss of time in other organizational units, causing substantial inconvenience to the public or embarrassment to the employing organization.
III. PERSONAL WORK RELATIONSHIP
Contact is with co-workers, employees from public and private sector organizations and with the general public. The purpose of these contacts is to give and receive factual information about work performed.
IV. PHYSICAL EFFORT AND WORK ENVIRONMENT
Physical Requirements: The physical requirements of the position are identified as sedentary work, which may require the lifting of up to forty (40) pounds.
Physical Activity: The physical activities of the position are typing, talking, hearing, listening, standing, reaching and walking.
Visual Activity: The minimum visual activity of the job is close to the eyes, and requires viewing a computer terminal and proofreading information.
Job Location: The minimum work conditions for the position indicate that the individual is not exposed to adverse environmental conditions. Individual may be exposed to inmates and potentially violent and sometimes dangerous situations inside the confines of the jail.
$19.6-20.3 hourly 44d ago
Loss Prevention Clerk
Costco Wholesale Corporation 4.6
Correspondence review clerk job in Columbus, OH
California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Protects company assets from internal and external theft. Observes and reports potential safety and security hazards.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
$33k-38k yearly est. 60d+ ago
Sr Dispute Correspondence Specialist (REMOTE)
Carrington Mortgage 4.5
Remote correspondence review clerk job
Come join our amazing team and work remote from home!
The Sr Dispute Correspondence Specialist is responsible for handling Qualified Written Requests and Written Credit Bureau Disputes. Review all written inquiries, disputes and complaints from borrowers or their authorized representatives, researching and resolving issues, and providing formal written responses within deadlines. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target compensation range for this position is $26.00 to $29.00 per hour.
****THIS POSITION HAS A MINIMUM REQUIREMENT OF PROFESSIONAL WRITING EXPERIENCE IN A CORPORATE SETTING (NOT USING A TEMPLATE).
What you'll do:
Review incoming written complaints from borrowers (or their authorized representatives) and perform factual analyses of loan information, transaction histories, and actions taken on the loans.
Research issues to identify root causes and be able to execute a plan of action for resolution.
Collaborate with other business units daily to assess appropriate resolution that may improve customer satisfaction.
Ensures that the necessary actions/corrections are made to the accounts to resolve disputes, complaints and inquiries.
Compose detailed factual narratives/responses to borrowers (or their authorized representatives), summarizing results of investigations, outcomes of actions taken, and final resolution.
Compile all corresponding supporting documentation relevant to the investigation findings.
Maintain detailed and comprehensive records for all complaints, including error findings that were identified during complaint investigation process, and document corrective actions taken.
Manage and track deadlines to ensure compliance with CFPB guidelines of qualified written requests, notice of errors, and request for information.
Must continuously learn and keep up to date with the Regulations related to the Real Estate Settlement Procedures Act (RESPA), Truth in Lending Act (TILA) the Fair Credit Reporting Act (FCRA), and the Consumer Financial Protection Bureau (CFPB).
Ensure adhere to established department and company policies and procedures.
Knowledge of Microsoft Office Suite required.
Must be a team player with strong attention to detail and able to work independently.
Knowledge of relevant industry-specific software packages preferred.
Analytical, Detail oriented
Ability to interact with senior management.
Ability to make decisions that have significant impact on the department's credibility, operations, and services.
Ability to organize and prioritize own work schedule on short-term basis.
Strong math skills, balance and check results for accuracy
Ability to compose letters.
Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
What you'll need:
High school diploma required; bachelor's degree or equivalent work experience preferred.
Three (3) years of related work experience in a legal, customer service environment, or residential mortgage services required.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ***************************
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
#LI-SY1
$26-29 hourly Auto-Apply 60d+ ago
Correspondence Specialist (Remote and Temporary)
Maximus 4.3
Remote correspondence review clerk job
Description & Requirements Maximus is looking to fill a Correspondence Specialist position. Correspondence Specialist researches and prepares written responses following CDC procedures and guidelines utilizing scripts. Highly desirable to have prior experience in health communication, or health education, or medical background.
- Position is remote and temporary through August 31, 2026
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
- Must be available to work the occasional weekend or holiday depending on business needs
- Computer equipment is not provided for this project. See below for equipment requirements
Please Note: This position requires you to use a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Responsibilities and Education:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- High School Diploma with 1-3 years of related experience. May have training or education in area of specialization
- Prior experience in health communication, health education and/or medical background preferred
- Proven written communication skills
- Proven oral communication skills
- Competency in using desktop and database systems to retrieve accurate information
- Understanding of public health issues, CDC health partners and/or public health mission
customer service experience
- Excellent organizational skills
- Work in a team environment
- Attention to detail
Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3).
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.75
Maximum Salary
$
23.89
$24k-36k yearly est. Easy Apply 7d ago
Clerk, Part-Time
ABF Freight
Correspondence review clerk job in Columbus, OH
Assist and support Department leadership in all administrative duties to allow the leadership to focus on customer service, management, and productivity issues. Responsibilities * Serve as the department point of contact * Create and submit AFEs and invoices for payment; create check requests and scan expense reports and other miscellaneous documents
* Maintain a positive attitude in a highly intense environment
* Distribute department directives
* Work in a team setting to accomplish department goals
* Enter and submit payroll advices
* Compile weekly, monthly, and quarterly reports
* Direct and/or assist customers, as needed
* Other duties and projects, as assigned
* Assist with travel arrangements, meeting itineraries, equipment setup, etc.
Requirements
Education:
* High School Diploma / GED
Experience:
* 2 years experience in an office, clerical, or administrative position, and logistics experience, preferred
* Experience working in, and a knowledge of the LTL industry, preferred
Computer Skills:
* Proficient in Microsoft Office Suite.
* Knowledge of ABF Freight's intranet, reports portal, Winja, and various applications
Additional Requirements:
* Project management skills; excellent organizational skills
* Strong analytical and interpersonal skills
* Ability to handle duties in a confidential manner
* Must have excellent verbal and written communications
* Must display sense of urgency, ability to work under pressure, with attention to detail; able to prioritize and multi-task in a fast paced environment
Other Details
Work Hours:
* Generally Monday through Friday, evening, and daytime shifts. Must be willing to work evenings and on an as-needed basis.
Travel Requirements:
* Minimal (0-25%)
Compensation:
* This is a hourly position paid weekly.
About Us
ABF Freight , an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
An Equal Opportunity Employer including Vet/Disability
$27k-36k yearly est. 2d ago
Payeeship Clerk
BHP 4.9
Correspondence review clerk job in Mount Vernon, OH
ESSENTIAL DUTIES AND RESPONSIBILITIES
Employees are expected to perform essential duties to performance standards. As needed, reasonable accommodations will be made for otherwise qualified employees with disabilities that are covered by the Americans with Disabilities Act (ADA), in so far as the accommodation does not create an undue hardship on Behavioral Healthcare Partners of Central Ohio, Inc. (BHP).
Maintains responsibility for developing and establishing an initial budget for clients (payees), and revises the budget as situations and needs change.
Plans for, and distributes client money on a regular schedule, and pays client bills on a timely basis.
Performs banking functions on behalf of clients, and reconciles client bank accounts. Keeps client records organized.
Confers and negotiates with landlords, utility companies, and business on behalf of the client regarding payment of bills.
Communicates with Social Security Administration and completes required annual reports regarding clients.
Provides assistance and support during government auditing of client records.
Collaborates with co-workers and others to encourage clients to work toward independent, meaningful and productive living.
Maintains confidentiality of HIPAA and other confidential and sensitive information.
Maintains the highest level of integrity and professionalism in all aspects of job performance.
Keeps abreast of current trends and “best practices” in the field. Attends and participates in required trainings on topics relevant to the job and to behavioral healthcare.
Performs job responsibilities and maintains all records in accordance with BHP's policy, procedure and protocol, and as appropriate to the job, all regulatory authorities' accreditation/licensure/
certification standards, and all applicable laws and regulations.
Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
OTHER DUTIES AND RESPONSIBILITIES
Performs other duties as assigned.
KEY PERFORMANCE INDICATORS
The employee assigned to this position is responsible for achieving each of the following key performance indicators (KPI's) to the specified standard. The employee is likewise accountable for consistently meeting or exceeding all of this job's essential duties to performance standards as are evaluated throughout the course of employment, and which are rated during the performance evaluation period.
Client bills are paid in a timely manner providing funds permit.
Annual reports are completed accurately and by due dates.
Client bank accounts are reconciled within 15 days of receipt of bank statement.
SCOPE OF SUPERVISION:
None
EQUIPMENT OPERATED:
Computer, telephone, copier, fax, and other general office equipment; personal vehicle.
CONTACTS WITH OTHERS:
Clients, staff, various social service agencies, landlords, business representatives, court personnel, Veterans Administration and Social Security agency representatives.
CONFIDENTIAL INFORMATION AND DATA:
Client bills and financial records, client information, client contracts, and other confidential or sensitive information.
WORKING CONDITIONS:
Good office working conditions when working in the office.
USUAL PHYSICAL DEMANDS
The following demands are typically used and exhibited by employees when performing this job's essential duties and responsibilities. They are not, and should not be construed to be qualification standards. Rather, they are illustrated to help BHP and otherwise qualified employee or job applicant with an ADA disability identify essential job duties that need to be reasonably accommodated, and the type of appropriate reasonable accommodation which may be available which does not create an undue hardship on the employer.
The employee frequently converses verbally with others in person and by telephone. The employee regularly exhibits digital dexterity and eye-hand coordination when performing general typing, word processing, data entry, paperwork and other similar tasks. The employee frequently sits for extended periods of time, and frequently walks through various types of environments. Vision demands include close, relatively detailed vision when using a computer screen, and performing other tasks. The employee frequently sits in a vehicle for periods of time while driving to and from various locations.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: general office practices; personal budget management; information contained in the “Guide for Organizational Representative Payees” issued by the Social Security Administration; HIPAA and other confidentiality requirements.
Ability to: respond appropriately to inquiries; become proficient in job-related software; balance checking accounts; be self-directed; follow payee guidelines and requirements; follow instructions; organize work tasks and establish priorities to meet required deadlines; communicate effectively in both oral and written form; exhibit attention to detail in accurately maintaining financial records; file documents in alphabetical, numerical, chronological and subject order; develop and maintain effective working relationships with co-workers and other job contacts; demonstrate respect and sensitivity for cultural and personal differences; contribute toward building a positive and productive team working environment; maintain confidentiality of confidential and sensitive information; consistently exhibit job competency, ethical conduct, integrity and trustworthiness; embrace and effectively adapt to organizational change; exhibit behavior and conduct consistent with BHP values and policies.
Skill in: general typing and word processing; application of job-related software including Microsoft Word, Excel and Outlook; operation of computer, printer, and other job-related equipment; generating government, and other required reports.
QUALIFICATIONS
Applicable laws or regulations require that employees assigned to some jobs attain a specific level of education, experience, or training, and license or certification. For other jobs, a combination of various levels and types of education, experience, training, and license or certification may qualify a person to perform essential duties of this position. Qualifications specified for this position are:
Education, Experience and Training
Associate's degree in accounting, or a related field, and one year bookkeeping, accounting or related experience.
Licenses or Certifications
Bondable
Additional Qualifications
Upon conditional hire, and as a condition of employment, each employee is required to submit to and pass a drug test, criminal background check, and may be required to submit to driving record check, personal vehicle inspection, and be insurable under BHP's driving insurance provider guidelines depending on job assigned job duties.
Ability to document personal identity and employment eligibility within three days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act (I-9) requirements.
$29k-37k yearly est. 41d ago
FLORAL/CLERK
Kroger 4.5
Correspondence review clerk job in Newark, OH
Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Demonstrates effective written and oral communication skills
* Ability to read shelf tags, signs, product labels, training materials, and bulletins
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
* Personal initiative and follow through to completion
* Ability to work as part of a team in a fast-paced environment
* Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
Desired
* Past work record reflects dependability and integrity.
* Knowledge of applicable laws and regulations related to employment practices, and safety
* Experience in grocery retail and customer service
* Experience in operating a cash register and making change
* Assist and greet customers promptly and provide them with great service
* Be prompt, tactful, calm, courteous, and professional in all interactions
* Help design and create floral arrangements and/or other items to fill customer orders
* Package orders effectively, safely and efficiently
* Keep merchandise and supplies in their proper areas
* Maintain customer records and files properly
* Assist customers in location and selecting items
* Handle telephone calls and orders promptly and courteously
* Assist in decorating and merchandising the department
* Keep carts, tools, and supplies in their designated areas and well organized
* Keep floors, clean, safe, and free from clutter
* Maintain plants, process and prepare flower arrangements and fill balloons
* Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
* Adhere to company policies and procedures, as well as state and federal laws
* Operate cash register in accordance with company procedures, as applicable
* Maintain flexibility to work weekends and holidays as needed
* Must be able to perform the essential functions of this position with or without reasonable accommodation
$27k-33k yearly est. Auto-Apply 30d ago
Aisles Online Pickup Clerk
Hy-Vee 4.4
Correspondence review clerk job in Marion, OH
Additional Considerations (if any): Daytime Shifts * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Pickup Clerk
Department: Aisles Online
FLSA: Non-Exempt
General Function
Responsible for ensuring the online orders are efficiently and accurately transported and loaded for our online shoppers. Will also complete tasks such as organizing, gathering, and loading online orders.
Core Competencies
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by:
* Escorting them to the products they're looking for
* Securing products that are out of reach
* Loading or unloading heavy items
* Making note of and passing along customer suggestions or requests
* Performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
* Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.
* Ensures products maintain proper temperature through the entire process.
* Cart to and place in holding area for pick-up.
* Lift, carry, and load groceries into customer vehicle.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
* Selects, scans, and bags items from all temperature zones.
* Tenders customer orders through POS and charge the customer's credit card.
* Performs other job-related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
* Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
* Good verbal and written communication skills.
* Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
* Ability to identify problems, develop and execute solutions.
* Must possess the ability to substitute products for customers, upon request and unavailability.
* Well organized, able to multi-task, and work in a fast-paced environment.
* Ability to work independently and complete daily workload with limited
supervision.
Education and Experience
High school diploma or equivalent preferred.
Physical Requirements
* Visual requirements include: ability to see detail at near range with or without
correction.
* Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.
* Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
Working Conditions
The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast paced work environment.
Equipment Used to Perform Job
Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).
Contacts
Has daily contact with store personnel, customers, and the general public.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
$32k-36k yearly est. Auto-Apply 8d ago
CLERK II COMMUNICATIONS (GENERIC)
Dallas County 3.8
Remote correspondence review clerk job
Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing a variety of documents and records; collecting, compiling, filing and maintaining data; reconciling data, funds or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures, under moderate supervision. Education, Experience and Training:
Graduation from an accredited high school/GED program. Two (2) years job related experience or 30 hours of college or a combination of the two. Experience in a customer service environment a plus.
Special Requirements/Knowledge, Skills & Abilities:
Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.
Juvenile Department:
“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”
Physical/Environmental Requirements:
May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted. 1. Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
2. Inputs data to complete routine correspondence, forms, reports and documents.
3. Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
4. Effectively answers routine inquiries and resolves basic customer service issues.
5. Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
6. Performs other duties as assigned.
$24k-31k yearly est. Auto-Apply 15d ago
Sr Dispute Correspondence Specialist (REMOTE)
Carrington 4.4
Remote correspondence review clerk job
**Come join our amazing team and work remote from home!** The Sr Dispute Correspondence Specialist is responsible for handling Qualified Written Requests and Written Credit Bureau Disputes. Review all written inquiries, disputes and complaints from borrowers or their authorized representatives, researching and resolving issues, and providing formal written responses within deadlines. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target compensation range for this position is $26.00 to $29.00 per hour.
******THIS POSITION HAS A MINIMUM REQUIREMENT OF PROFESSIONAL WRITING EXPERIENCE IN A CORPORATE SETTING (NOT USING A TEMPLATE).**
**What you'll do:**
+ Review incoming written complaints from borrowers (or their authorized representatives) and perform factual analyses of loan information, transaction histories, and actions taken on the loans.
+ Research issues to identify root causes and be able to execute a plan of action for resolution.
+ Collaborate with other business units daily to assess appropriate resolution that may improve customer satisfaction.
+ Ensures that the necessary actions/corrections are made to the accounts to resolve disputes, complaints and inquiries.
+ Compose detailed factual narratives/responses to borrowers (or their authorized representatives), summarizing results of investigations, outcomes of actions taken, and final resolution.
+ Compile all corresponding supporting documentation relevant to the investigation findings.
+ Maintain detailed and comprehensive records for all complaints, including error findings that were identified during complaint investigation process, and document corrective actions taken.
+ Manage and track deadlines to ensure compliance with CFPB guidelines of qualified written requests, notice of errors, and request for information.
+ Must continuously learn and keep up to date with the Regulations related to the Real Estate Settlement Procedures Act (RESPA), Truth in Lending Act (TILA) the Fair Credit Reporting Act (FCRA), and the Consumer Financial Protection Bureau (CFPB).
+ Ensure adhere to established department and company policies and procedures.
+ Knowledge of Microsoft Office Suite required.
+ Must be a team player with strong attention to detail and able to work independently.
+ Knowledge of relevant industry-specific software packages preferred.
+ Analytical, Detail oriented
+ Ability to interact with senior management.
+ Ability to make decisions that have significant impact on the department's credibility, operations, and services.
+ Ability to organize and prioritize own work schedule on short-term basis.
+ Strong math skills, balance and check results for accuracy
+ Ability to compose letters.
+ Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
+ Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
**What you'll need:**
+ High school diploma required; bachelor's degree or equivalent work experience preferred.
+ Three (3) years of related work experience in a legal, customer service environment, or residential mortgage services required.
**Our Company:**
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**
\#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
$26-29 hourly 13d ago
Correspondence Specialist (Remote and Temporary)
Maximus, Inc. 4.3
Remote correspondence review clerk job
Description & Requirements Maximus is looking to fill a Correspondence Specialist position. Correspondence Specialist researches and prepares written responses following CDC procedures and guidelines utilizing scripts. Highly desirable to have prior experience in health communication, or health education, or medical background.
* Position is remote and temporary through August 31, 2026
* Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
* Must be available to work the occasional weekend or holiday depending on business needs
* Computer equipment is not provided for this project. See below for equipment requirements
Please Note: This position requires you to use a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
* Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
* Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
* Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
* Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Responsibilities and Education:
* Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
* Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
* Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
* Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
* High School Diploma with 1-3 years of related experience. May have training or education in area of specialization
* Prior experience in health communication, health education and/or medical background preferred
* Proven written communication skills
* Proven oral communication skills
* Competency in using desktop and database systems to retrieve accurate information
* Understanding of public health issues, CDC health partners and/or public health mission
customer service experience
* Excellent organizational skills
* Work in a team environment
* Attention to detail
Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3).
Home Office Requirements:
* Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
* Minimum 5mpbs upload speed
* Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
* Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
* Private and secure work area and adequate power source
* Must currently and permanently reside in the Continental US
Minimum Requirements
* High School diploma or equivalent with 1-3 years of experience.
* May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
$25k-38k yearly est. Easy Apply 7d ago
General Correspondence Specialist
Carrington Mortgage 4.5
Remote correspondence review clerk job
Come join our amazing team and work remote from home!
The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from borrowers, attorneys and/or authorized third-parties, confirmed successor in interest, or non-authorized third-parties, escalations from call center, and other correspondence received by the company. General correspondence may include verbal complaints or inquiries received that are non-specific and/or unrelated to the servicing of a customer's mortgage. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target pay range for this position is $23.50/hr - $25.50/hr.
What you'll do:
Review incoming written inquiries from requesters that are non-specific and/or unrelated to the servicing of a customer's mortgage.
Perform factual analyses of loan information, as necessary, and identify what information should be communicated in response to the general correspondence.
Collaborate with other business units to assess appropriate resolution, when necessary.
Compose responses or utilize standard templates that can be customized to respond to requesters, summarizing essential information, outcomes of actions taken, and final resolution.
Review and respond to escalated verbal complaints received from the Customer Contact Division.
Provide support by drafting and sending letters requested by Legal and other escalation departments.
Provide support to the Dispute Team when applicable, and provide general administrative support as needed.
Adhere to established department and company policies and procedures.
Intermediate knowledge of Microsoft Word, Excel and Powerpoint
Knowledge of relevant industry-specific software packages preferred
Excellent analytical skills, unbiased thinker with ability to remain flexible
Strong time management and organizational skills
Ability to interact with senior management
Ability to understand, remember, and apply oral and/or written instructions or other information
Ability to understand, remember, and communicate routine, factual information
Ability to understand complex problems and to collaborate and explore alternative solutions
Ability to apply common sense in performing job
Ability to make decisions that have significant impact on the department's credibility, operations, and services
Ability to organize thoughts and ideas into understandable terminology
Ability to compose letters
Ability to organize and prioritize own work schedule on a daily basis
Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy
Ability to understand and follow basic instructions and guidelines
What you'll need:
Equivalent combination of education and experience is considered
High school diploma or GED required. College education preferred but not required
Minimum of two (2) years related mortgage banking, and/or financial industry experience required.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ***************************
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
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$23.5-25.5 hourly Auto-Apply 23d ago
Loss Prevention Clerk
Costco Wholesale Corporation 4.6
Correspondence review clerk job in Plain City, OH
California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Protects company assets from internal and external theft. Observes and reports potential safety and security hazards.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
$33k-38k yearly est. 42d ago
Payeeship Clerk
BHP of Central Ohio 4.9
Correspondence review clerk job in Mount Vernon, OH
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Employees are expected to perform essential duties to performance standards. As needed, reasonable accommodations will be made for otherwise qualified employees with disabilities that are covered by the Americans with Disabilities Act (ADA), in so far as the accommodation does not create an undue hardship on Behavioral Healthcare Partners of Central Ohio, Inc. (BHP).
Maintains responsibility for developing and establishing an initial budget for clients (payees), and revises the budget as situations and needs change.
Plans for, and distributes client money on a regular schedule, and pays client bills on a timely basis.
Performs banking functions on behalf of clients, and reconciles client bank accounts. Keeps client records organized.
Confers and negotiates with landlords, utility companies, and business on behalf of the client regarding payment of bills.
Communicates with Social Security Administration and completes required annual reports regarding clients.
Provides assistance and support during government auditing of client records.
Collaborates with co-workers and others to encourage clients to work toward independent, meaningful and productive living.
Maintains confidentiality of HIPAA and other confidential and sensitive information.
Maintains the highest level of integrity and professionalism in all aspects of job performance.
Keeps abreast of current trends and “best practices” in the field. Attends and participates in required trainings on topics relevant to the job and to behavioral healthcare.
Performs job responsibilities and maintains all records in accordance with BHP's policy, procedure and protocol, and as appropriate to the job, all regulatory authorities' accreditation/licensure/
certification standards, and all applicable laws and regulations.
Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
OTHER DUTIES AND RESPONSIBILITIES
Performs other duties as assigned.
KEY PERFORMANCE INDICATORS
The employee assigned to this position is responsible for achieving each of the following key performance indicators (KPI's) to the specified standard. The employee is likewise accountable for consistently meeting or exceeding all of this job's essential duties to performance standards as are evaluated throughout the course of employment, and which are rated during the performance evaluation period.
Client bills are paid in a timely manner providing funds permit.
Annual reports are completed accurately and by due dates.
Client bank accounts are reconciled within 15 days of receipt of bank statement.
SCOPE OF SUPERVISION:
None
EQUIPMENT OPERATED:
Computer, telephone, copier, fax, and other general office equipment; personal vehicle.
CONTACTS WITH OTHERS:
Clients, staff, various social service agencies, landlords, business representatives, court personnel, Veterans Administration and Social Security agency representatives.
CONFIDENTIAL INFORMATION AND DATA:
Client bills and financial records, client information, client contracts, and other confidential or sensitive information.
WORKING CONDITIONS:
Good office working conditions when working in the office.
USUAL PHYSICAL DEMANDS
The following demands are typically used and exhibited by employees when performing this job's essential duties and responsibilities. They are not, and should not be construed to be qualification standards. Rather, they are illustrated to help BHP and otherwise qualified employee or job applicant with an ADA disability identify essential job duties that need to be reasonably accommodated, and the type of appropriate reasonable accommodation which may be available which does not create an undue hardship on the employer.
The employee frequently converses verbally with others in person and by telephone. The employee regularly exhibits digital dexterity and eye-hand coordination when performing general typing, word processing, data entry, paperwork and other similar tasks. The employee frequently sits for extended periods of time, and frequently walks through various types of environments. Vision demands include close, relatively detailed vision when using a computer screen, and performing other tasks. The employee frequently sits in a vehicle for periods of time while driving to and from various locations.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: general office practices; personal budget management; information contained in the “Guide for Organizational Representative Payees” issued by the Social Security Administration; HIPAA and other confidentiality requirements.
Ability to: respond appropriately to inquiries; become proficient in job-related software; balance checking accounts; be self-directed; follow payee guidelines and requirements; follow instructions; organize work tasks and establish priorities to meet required deadlines; communicate effectively in both oral and written form; exhibit attention to detail in accurately maintaining financial records; file documents in alphabetical, numerical, chronological and subject order; develop and maintain effective working relationships with co-workers and other job contacts; demonstrate respect and sensitivity for cultural and personal differences; contribute toward building a positive and productive team working environment; maintain confidentiality of confidential and sensitive information; consistently exhibit job competency, ethical conduct, integrity and trustworthiness; embrace and effectively adapt to organizational change; exhibit behavior and conduct consistent with BHP values and policies.
Skill in: general typing and word processing; application of job-related software including Microsoft Word, Excel and Outlook; operation of computer, printer, and other job-related equipment; generating government, and other required reports.
QUALIFICATIONS
Applicable laws or regulations require that employees assigned to some jobs attain a specific level of education, experience, or training, and license or certification. For other jobs, a combination of various levels and types of education, experience, training, and license or certification may qualify a person to perform essential duties of this position. Qualifications specified for this position are:
Education, Experience and Training
Associate's degree in accounting, or a related field, and one year bookkeeping, accounting or related experience.
Licenses or Certifications
Bondable
Additional Qualifications
Upon conditional hire, and as a condition of employment, each employee is required to submit to and pass a drug test, criminal background check, and may be required to submit to driving record check, personal vehicle inspection, and be insurable under BHP's driving insurance provider guidelines depending on job assigned job duties.
Ability to document personal identity and employment eligibility within three days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act (I-9) requirements.
$29k-37k yearly est. 13d ago
BEER-WINE-LIQR/CLERK
Kroger 4.5
Correspondence review clerk job in Newark, OH
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Must be 21 years of age
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math
Desired
Beer/Wine/Liquor experience
Knowledge of imported and domestic varieties, the flavor profiles and how they are made.
Knowledge of industry trends in specialty wines and beers as they relate to the customer.
Retail experience
Second language: speaking, reading and/or writing
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Assist with execution of the adult beverage category display plans and special in-store promotions in consultation with the store management.
Maintain familiarity with adult beverage product names, pronunciation, origin and definition of industry terms.
Inform customers of Beer/Wine/Spirits specials.
Recommend beer/wine/spirits items to customers to ensure they get the products they want and need.
Adequately prepare, package, label and inventory merchandise.
Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.