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Become A Correspondence Section Supervisor

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Working As A Correspondence Section Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $80,000

    Average Salary

Example Of What A Correspondence Section Supervisor does

  • Plan and coordinate group meetings and training.
  • Created financial and statistical reports that displayed a more detailed break down in numbers for better analysis of department needs.
  • Review root cause of provider inquiries.
  • Filed request for transponders, updated credit cards, addresses, vehicle information etc.
  • Provide statistical analysis of the staff's activity as well as provide executive level and quality assurance reports.
  • Update all Business account information such as demographics, vehicles and tag requests.
  • Assessed and responded to incoming written correspondence (postal mail and email), phone calls and special requests.
  • Create and maintain excel spreadsheets on productivity, attendance and payroll.
  • Assisted and guided team of 25 individuals with product and policy questions to facilitate additional business.
  • Analyzed and created proposals for new accounts.
  • Supervised a staff of 10 with reviewing closed first mortgage loans to be purchased from Correspondent Lenders.
  • Provided guidance and oversight for the written correspondence department for general inquiries, escalated issues and congressional requests.
  • Trained variuos areas in HIPAA compliance.
  • Supervised, trained and produced regular performance reviews for up to 12 marketing employees in an in-house cross training program.
  • Provided top level customer service.
  • stayed in constant communication with patients, attorneys and Insurance companies.
  • Researched, resolved and responded to all incoming customer correspondence; to include Better Business Bureau.
  • Created an Appeals Process between agents and auditors.
  • Provided direction and general guidance to direct reports to assist in handling workflow, resolve consumer and Distributor issues.
  • Provided monthly reports to Chairman, President and Sr. VPs.

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Correspondence Section Supervisor Typical Career Paths

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Top Skills for A Correspondence Section Supervisor

  1. Customer Service
  2. Medical Records
  3. Hipaa
You can check out examples of real life uses of top skills on resumes here:
  • Established customer service standards for Correspondence Department.
  • Provided training to team members, ensuring they were HIPAA certified within the first 30 days of employment.
  • Monitored and managed all aspects of business operations, including recruiting personnel, performance evaluation, and disciplinary actions.
  • Supervised the daily operations of the Correspondence Department.
  • Provided monthly reports to Chairman, President and Sr. VPs.

Correspondence Section Supervisor Demographics

Gender

Female

67.5%

Male

22.5%

Unknown

10.0%
Ethnicity

White

60.5%

Hispanic or Latino

19.6%

Black or African American

11.7%

Asian

5.2%

Unknown

3.0%
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Foreign Languages Spoken

French

50.0%

Spanish

50.0%

Correspondence Section Supervisor Education

Schools

Ohio State University

11.5%

Kansas State University

7.7%

American University

7.7%

University of Phoenix

7.7%

Cabrini College

7.7%

Lanier Technical College

3.8%

Saint Louis Community College

3.8%

Washburn University of Topeka

3.8%

New York University

3.8%

Texas Southern University

3.8%

Texas A&M University

3.8%

Montclair State University

3.8%

University of Washington

3.8%

Newbury College-Brookline

3.8%

Liberty University

3.8%

Peirce College

3.8%

University of Texas at Austin

3.8%

Goldey-Beacom College

3.8%

Webster University

3.8%

Everest University-Tampa

3.8%
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Majors

Business

16.7%

Psychology

11.1%

Finance

9.3%

English

7.4%

Education

7.4%

Management

5.6%

Health Care Administration

5.6%

Writing

3.7%

Political Science

3.7%

General Studies

3.7%

Criminal Justice

3.7%

Computer Information Systems

3.7%

Accounting

3.7%

Liberal Arts

3.7%

Specialized Sales And Merchandising

1.9%

Legal Research And Advanced Professional Studies

1.9%

Social Sciences

1.9%

Publishing

1.9%

Biology

1.9%

Medical Assisting Services

1.9%
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Degrees

Bachelors

32.8%

Other

31.3%

Masters

16.4%

Associate

14.9%

Certificate

3.0%

Diploma

1.5%
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