Cortland jobs in Smyrna, GA - 31 jobs

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As the Vice President of Brand Strategy and Experience, you will be the visionary behind crafting and delivering an exceptional living experience across our multifamily portfolio. You'll define and execute a cohesive brand strategy that translates into meaningful, memorable resident experiences and scalable design systems. You'll lead cross-functional collaboration with teams across design, investments, operations, marketing, communications, and development to bring the brand to life at every touchpoint. Through thoughtful, experience-driven strategies, you'll elevate resident satisfaction and retention, foster vibrant communities, unlock new revenue opportunities, and strengthen long-term asset performance - positioning Cortland as a recognized leader in consumer experience within the multifamily industry. **This is a full-time, onsite role in the Cortland Buckhead Office** Strategic Planning and Cross-Functional Collaboration Lead the development of brand strategies, annual business plans, and 3-year strategic plans to strengthen brand positioning and achieve commercial objectives. Leverage Cortland's proprietary consumer segmentation, resident insights, surveys, data analytics and trend analysis to identify opportunities for innovation and improvement across the resident journey. Work closely with operations, field teams, investments, marketing, and design teams to align strategies and ensure cohesive execution of brand roadmaps. Brand Performance and Growth Serve as a brand business leader, driving market leading performance and ensuring brand differentiation within our markets. This includes representing the brand in cross-functional planning and translating consumer insights into actionable strategies. Develop and monitor key performance indicators to measure resident experience success, including satisfaction scores, retention, online reputation, and the overall contribution to community financial performance. Guest Experience Excellence Build upon our market-leading resident experience by orchestrating brand delivery across the full ecosystem, from online, prospect funnel and on-property execution and programming, to ensure consistent, differentiated, and high-quality resident experiences. Collaborate with marketing and communications to align prospect and resident-facing messaging across all communications channels. Innovation and Implementation Lead the planning, piloting, and rollout of brand hallmarks, product/service innovations, and other initiatives to enhance the brand experience. Develop fresh concepts and engagement strategies targeted towards specific resident segments and asset archetypes to differentiate the company's brand and communities in the marketplace Partner with product and technology teams to enhance digital touchpoints, introduce new features and capabilities, reduce friction, and increase resident engagement. Brand Integrity and Standards Serve as a resident advocate within the organization, ensuring the voice of the customer informs decisions at every level. Translate brand positioning into operation and design principles and standards. This involves reviewing and providing guidance on property-level creative concepts, ensuring alignment with the customer segmentation and standards during renovations and new openings, and managing brand standards implementation. Qualifications A Bachelor's or Master's degree in Brand Management, Marketing, Industrial Design, or a related field, or an equivalent combination of education and work experience. 10+ years of experience in marketing, innovation, or brand management role, with progressive leadership experience Proven success in experience delivery, ideally within the real estate, hospitality, or consumer lifestyle sectors. Demonstrated project and financial management experience, including managing budgets and multi-partner relationships. Ability to demonstrate creative credibility, strategic acumen, and an ability to operate fluidly between big-picture vision and detailed execution. Exceptional strategic thinking and analytical skills, with a proven ability to interpret market data and consumer insights to drive performance. Strong commercial acumen with a track record of delivering commercial results and ROI. Excellent verbal and written communication skills and executive presence for engaging senior stakeholders and external partners. Demonstrated people and business leadership skills, with the ability to inspire and develop teams. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Talent Acquisition Consultant, you will play a critical role in attracting and hiring top talent for front-line roles in a fast-paced, high-volume environment. You'll be the driving force behind building strong pipelines, creating innovative sourcing strategies, and delivering an exceptional candidate experience that reflects our brand and culture. Drive high-volume recruiting efforts for front-line roles across multiple communities, ensuring timely and quality hires. Collaborate with hiring managers to understand staffing priorities, build strong partnerships, and deliver effective recruiting strategies. Design and execute innovative sourcing strategies to attract top-tier talent in competitive markets. Build and nurture talent pipelines through networking, community engagement, and creative outreach initiatives. Coordinate interviews and collaborate with internal teams to create a seamless, positive candidate experience. Represent our brand at career fairs, open houses, and local events, showcasing our culture and growth opportunities. Act as a brand ambassador, promoting our values, benefits, and unique employee experience to excite potential hires. Qualifications 3-5 years of experience in full-cycle recruiting, preferably in high-volume environments. Proven ability to source and engage candidates through multiple channels, including job boards, social media, and community outreach. Strong relationship-building and communication skills with hiring managers and candidates. Ability to manage multiple priorities in a fast-paced setting while maintaining attention to detail. Proficiency in applicant tracking systems (ATS) and recruitment analytics tools. Must be able to work full-time from our Atlanta, GA (Buckhead) office. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ********************. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Community Relations Associate, you will take a key role in providing your community's residents with a top-notch living experience that ensures delight with their daily interactions with their home, and their environment. You are the eyes and ears of your community's Center of Excellence, as well as the face of your resident's support system. Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service and engagement. Greet and communicate with walk-in prospective residents, process payments, deliver resident notices, and provide keys to vendors. Establish, manage, and maintain marketing programs and social media presence. Partner with teams from other communities to deepen the company's relationship with residents and achieve resident retention goals. The Impact You Can Make Your team is ground zero in top-tier customer satisfaction and the creation of great ideas that spread to our other communities in the region. You serve as the liaison for your residents and prospective residents to access the best service and support channels to address their needs. Qualifications Bachelor's degree or equivalent industry experience 2+ years of Property Management experience preferred Experience in sales and customer service Excellent written and verbal communication skills Stellar attention to detail and organization skills Strong analytical, critical thinking and problem-solving skills Able to multitask and meet deadlines in a timely and organized manner. Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications Flexibility to work weekends and/or extended hours as needed. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Screening & Applications Specialist, you are a key member of our Center of Excellence (COE), serving as the main point of contact for applicants from submission to move-in. In our fast-paced contact center, you manage high-volume calls, emails, and tasks with professionalism, empathy, and attention to detail. You guide applicants through the leasing process, ensuring a seamless, positive experience while maintaining accuracy and compliance. Partnering with community teams, you help deliver the best experience for every applicant. The ideal candidate excels in a fast-paced, high-volume environment and approaches every applicant and community team interaction with calm, solutions-focused professionalism. If you are dependable, detail-oriented, and driven to provide exceptional service, you'll make a meaningful impact on this team. **THIS IN NOT A COMMUNITY BASED LEASING CONSULTANT ROLE.** Oversee and manage all prospective applications from submission to approval. Serve as the main contact for applicants, guiding them through the lease process. Collect, verify, and maintain all required documentation for lease approval. Communicate clearly and proactively with applicants, responding to calls, emails, and chats with professionalism and empathy. De-escalate challenges with patience, problem-solving, and exceptional service. Ensure compliance with processes, guidelines, and proper pre-move-in requirements. Maintain and update lease data, CRM, and reporting tools to track applications, important dates, and community metrics. Issue adverse action notifications when necessary and follow through on all applicant communications. Qualifications High school diploma and equivalent industry experience 2+ years' experience in sales, customer service, or contact center operations Experience in the multifamily industry preferred Excellent verbal and written communication skills Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications Proficiency using CRM tools in a contact center environment Flexibility to work weekends and/or extended hours as business needs require Bilingual (English/Spanish) proficiency is a plus About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview The Regional Landscape Manager is responsible for overseeing the design, installation, and maintenance of landscaping across multiple multi-family communities within the assigned region. This role ensures that all properties maintain high curb appeal, comply with brand standards, and deliver an exceptional resident experience through well-maintained outdoor spaces. Partner with investments, property managers, maintenance teams, and regional leadership to align landscaping priorities with operational goals. Manage all landscaping operations across multiple properties, including turf care, irrigation, drainage, plant health, and seasonal enhancements. Select, negotiate, and oversee third-party landscaping contractors. Ensure compliance with company standards, local regulations, and sustainability initiatives. Monitor vendor performance, budgets, and adherence to service level agreements. Develop and manage regional landscaping budgets. Forecast seasonal needs and capital improvements for outdoor spaces. Conduct regular site inspections to ensure landscaping meets aesthetic and safety standards. Implement corrective actions and continuous improvement plans. Provide training and guidance on landscaping best practices. Recommend water-efficient irrigation systems, native plantings, and eco-friendly solutions. Stay current on industry trends and integrate innovative landscaping techniques. Work Environment & Travel Requirements Field-based role to include daily site visits and 25% - 40% overnight travel across multiple states, including air travel 75% of outdoor work in varying weather conditions and various terrain 25% - office work for planning, budgeting, reporting, and meetings Qualifications Bachelor's degree in landscape architecture, Horticulture, Environmental Science, or related field (preferred). 7+ years of experience in landscape management, preferably in multi-family or commercial real estate. Extensive knowledge of plant care, irrigation systems, and regional climate considerations. Proven ability to manage budgets and vendor relationships. Excellent organizational and communication skills. Proficiency in landscape management software and Microsoft Office Suite. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As the Vice President of Business Development, you are responsible for identifying, pursuing, and securing new business opportunities within the multifamily property management sector. This role focuses on expanding third-party management contracts, and strategic partnerships to support the company's growth objectives. The ideal candidate is a self-starter with deep industry knowledge, strong relationship-building skills, and a track record of successful business development in real estate or property management. Identify and qualify new business opportunities with property owners, institutional investors, and developers Develop and execute strategies to expand third-party management Lead underwriting, proposal development, pitch presentations, and contract negotiations with prospective clients Build and maintain a pipeline of qualified leads using market research, networking, referrals, and industry events Collaborate with marketing, operations, and leadership to tailor proposals and ensure alignment with operational capabilities Stay abreast of multifamily market trends, ownership changes, and investment activity in key markets Represent the company at conferences, industry events, and networking functions Maintain CRM records and regularly report on pipeline status and conversion metrics Act as a brand ambassador, conveying the value proposition of the company's management platform and services Qualifications Bachelor's degree in Business, Real Estate, Finance, or related field; MBA or CPM preferred 5+ years of business development experience in multifamily property management, real estate investment, or related industry Strong network of industry contacts within the multifamily investment or ownership space Proven ability to close complex deals and grow market share Excellent communication, presentation, and interpersonal skills Ability to travel regularly for client meetings and industry events Entrepreneurial mindset with a hunter mentality Strategic thinker with analytical and financial acumen Collaborative and persuasive with strong executive presence Highly organized and results-driven About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. As a Senior Service Technician, you maintain the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike. Qualifications Roles You'll Play THE SUPERHERO Seem to have superpowers because you know how to diagnose and fix pretty much anything - electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems Demonstrate your knack for repairs and set the example for all your fellow Maintenance Technicians Make your community a higher functioning and more efficient place for residents to call home Combat Facilities and Services challenges by performing routine preventive maintenance and making sure all tools are in perfect condition THE CARETAKER Do whatever it takes - fixing a leak, repairing damage in a vacant unit, or removing abandoned furniture and appliances - to keep your community in tip-top shape Eliminate disarray, disrepair, and chaos to keep your community running like a well-oiled machine Make residents feel confident you will be there for them if something in their apartment breaks THE OUTDOORS ENTHUSIAST Always looking for an excuse to be outside - not a fan of sitting in a cubicle Welcome opportunities to roll up your sleeves and get your hands dirty Not intimidated by extreme weather, sewage, or heights Happy to be on your feet most of the day, walking long distances, working on roofs, lifting up to 75 pounds, and operating machinery Our Vision of What Success Looks Like Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively. Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs. Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover. Your Building Blocks of Success Solid record of carpentry, plumbing, and electrical repair experience Physical agility and mobility Resourceful problem solver Ability to interact with customers professionally and enthusiastically Current EPA, CPO, and HVAC certifications The Foundation of Cortland Partners At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest. Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email or call ************. Cortland Partners is a drug-free workplace. Cortland Partners participates in e-verify to verify the employment status of all persons hired to work in the United States. Apply Here: ******************************************* PI99078331 Additional Information All your information will be kept confidential according to EEO guidelines.

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. Role Overview The Capital Markets Assistant manages the activities of the senior staff of Capital Markets and Investor Relations (Sr Managing Partner/Head of Capital Markets, EVP/Capital Markets, and Head of Investor Relations). This is a critically important role as it assists with operational outcomes, works effectively with internal associates and external parties to fulfill commitments, and ensures the execution of key client initiatives. The ideal candidate will possess strong interpersonal and organizational skills, attention to detail, and the ability to handle a variety of responsibilities and competing priorities in a positive and efficient manner. Responsibilities: Support the senior team in managing and fulfilling commitments in a wide range of client-oriented activities Manage a robust project tracker and maintain regular communication cadence to provide status updates on all active projects and initiatives. Annual investor conference (AGM) support: arranging internal meetings, coordinating schedules, tracking printed materials, tracking expenses and paying invoices, onsite conference administrative support, etc. Assist in maintaining our CRM system with regular updates around contact interaction, required follow-ups, etc. Support the needs of the senior team (with a strong focus on timing and delivery) and receive needed responses, guidance, and decisions to keep the work of the businesses flowing. Ensure the team is well informed and proactively prepared for upcoming commitments anticipating needs in advance of meetings. Respond to inquiries and requests from internal and external parties by researching issues, gathering data, and providing information when appropriate or filtering inquiries to appropriate staff for resolution or action. Supporting on-site investor meetings including hospitality aspects such as setting out refreshments in advance, ensuring conference room setup (from hosting and working technology aspects); small details like being aware of participant preferences for things like blinds and seating arrangements. are important), ordering meals/snacks when needed, coordinating transportation, reminders for parking validations, etc. Help with meeting materials as needed (reach out to presenters, collect all presentations, help with PPT formatting if needed, etc. Managing team events/outings and team-hosted dinners including hotel blocks, restaurant/event/outside meeting room bookings. Investor meetings: Scheduling on the calendar should be basic. Think about travel time between meetings if they're not in the office. Prioritize who's most important to meet with (which requires communication) Maintain a pulse on the business and help connect dots with others across the organization. Initiate routine and non-routine correspondence complete with prepared documents, reports, and other materials. Travel: team members' preferred airline and seat. Think through “what happens after they get off the plane”. Car service? Uber on their own? Rental car? How pressed are they on time/what city or country are they in/how well do they know the area? If using Cortland plane: when necessary, use the plane calendar to check availability/know how requests should be formatted Soft touch stuff. Dietary restrictions for teammates, types of foods they just don't like to eat or LOVE to eat, special dates for them, stresses they mentioned (and knowing what should be relayed or is shared privately_ Tour/travel itineraries: Google maps is everything. Be efficient in the tour path (unless there's a reason need to show them deals in a specific order i.e. to tell a story) and account for some extra fluff in the drive times Handling expenses Qualifications Mission-driven, culture-focused, and passionate about carrying out an organization's vision and long-term strategy. Excellent interpersonal skills: ability to deal effectively with senior-level leadership, establish and maintain cooperative working relationships with a wide range of stakeholders. Flexibility to seamlessly react to changes in priorities and new requests while maintaining existing commitments. Demonstrate a friendly, positive, and energetic attitude when interfacing with people both personally and professionally. Remember that it takes all kinds of people to make this world go around. Be willing to meet them where they are at. Excellent written and verbal communication skills. Project management competency - ability to prioritize competing deadlines and manage workflows independently Confidentiality and compliance - handling sensitive information and financial data; access to and management of private financial data will require the execution of a confidentiality agreement. Proactive problem solving - anticipating bottlenecks and proposing solutions Proficiency in CRM tools (e.g. Juniper Square) as well as general computer and Microsoft Office Suite skills Strong organizational skills with ability to multi-task; attention to detail, accuracy, and problem-solving skills. Travel: Commercial: Preferred airline and seat. Think through “what happens after they get off the plane”. Car service? Uber on their own? Rental car? How pressed are they on time/what city or country are they in/how well do they know the area? Plane scheduling: Use the plane calendar to check availability/know how requests should be formatted Meetings: Scheduling on the calendar should be basic. Think about travel time between meetings if they're not in the office. Prioritize who's most important to meet with (which requires communication). Team events/outings and Mike/Investment team-hosted dinners: Restaurant/Event/Meeting Room bookings, including hotel blocks Help with meeting materials as needed (reach out to presenters, collect all presentations, help with PPT formatting if needed, etc., make sure everything is set up on the day-of) Team related: Soft touch stuff. Dietary restrictions for teammates, types of foods they just don't like to eat or LOVE to eat, special dates for them, stresses they mentioned (and knowing what they want me to relay to others vs what they're just sharing privately or venting about) Tour/travel itineraries: Google maps is everything. Be efficient in the tour path (unless there's a reason need to show them deals in a specific order i.e. to tell a story) and account for some extra fluff in the drive times Other things important for the role: Don't be afraid to ask questions or for help/clarification when needed NOTHING is impossible. Sometimes you just have to think more creatively. Stay positive and remember that it takes all kinds of people to make this world go around. Be willing to meet them where they are at. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As an Accounts Payable Coordinator, you are responsible for efficiently managing, organizing, and paying all applicable invoices in a timely fashion. Control the purse strings at Cortland, review and pay invoices, and handle weekly check runs Enthusiastically provide status information to colleagues and support efficient operations by paying owed sums on timely basis Enter, review, and process weekly employee expense report Methodically organize mountains of paperwork into systematized files Carefully review all payable batches for accuracy and maintain all payable files Record routine documents into our system, including incoming payment statements, receipts, paid utility documents, outgoing checks, and wires Generate AP progress reports and keep and share an accurate, highly-detailed history of all your activities Prepare 1099 forms for all the independent contractors you're responsible for paying Reconcile vendor statements and complete necessary administrative documents to resolve any discrepancies Assemble monthly bank reconciliations and manage paperwork supporting that process Qualifications Bachelor's degree in Accounting or related field preferred, or at least 2 years relevant experience In-depth knowledge of accounting rules Strong organizational, quantitative, and problem-solving skills Exceptional attention to detail while performing multiple assignments under tight deadlines Excellent interpersonal, verbal, and written communication skills About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Front Door Waste Technician, you manage the Cortland Front Door Program of a multimillion dollar, multifamily apartment home. The Rule Follower Clean area around accidental waste spills, ensuring adherence to all applicable safety standards and policies Adhere to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner Follow all required safety policies and procedures Report and take pictures during work shift via a smart phone application; log start and end time of valet service with a mobile app Interact with customers, management, and others on a daily basis to ensure all customer routes receive service in a timely and professional manner The Caretaker Monitor for evidence of unacceptable waste at all times Unload the truck or trailer into onsite waste containers and safely operate the packing mechanism to activate onsite trash compactors when applicable Clean waste from around the compactor or dumpster area and safely clear obstructing debris from the compactor as needed Walk distances and climb flights of stairs for periods of time to deliver valet trash services Climb in and out of the cab of the vehicle or walk alongside to load refuse, waste, and recycling; lift and carry trash and recycling bags and other items weighing up to 50 pounds to the truck or trailer for transportation The Clean Freak Collect waste bags from apartment home communities Place waste bags into leak-proof hampers or trash cart Transfer waste from hamper/cart into designated vehicle provided by the property Dispose of all waste bags into the compactor onsite Remove waste from dog pods, common areas, poolside, and mail kiosks; replace trash bags Check surrounding doorstep areas, sidewalks, and parking lots for loose trash and collect it The Impact You Can Make Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover. Residents are eager to spend more and more time in their common areas and are proud to call your community home. Residents are so used to your friendly greetings every day, they treat you like part of the family. Qualifications High school diploma or equivalent preferred Strong year of experience in waste industry or service-focused environment Knowledgeable of pertinent laws including EPA and OSHA regulations Proficiency in English; bilingual is a plus Ability to interact with residents, workers, and staff professionally and enthusiastically Ability to read, interpret, and apply written instructions for repair and maintenance of equipment Capability to operate a motor vehicle and drive locally to properties as needed Capacity to work outdoors and willingness to work/drive in changing weather conditions Ability to climb stairs, walk distances, and be exposed to unfriendly odors Ability to lift up to 50 pounds Ability to work day, weekend, and evening hours as required Current, valid Class E driver's license Ownership of a smartphone (Android 2.2 or iPhone iOS 4.3OS or newer) with a data plan and a valid email address to send and receive documentation About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. Role Overview As the Senior Manager of Internal Communications, you will support the development and execution of strategies that inform, engage, and inspire Cortland associates. This role plays a key part in helping employees feel connected to the company's mission, values, and business priorities through thoughtful, well-executed messaging. You'll collaborate with cross-functional teams and senior leaders to craft internal communications that enhance transparency, reinforce culture, and promote engagement across all levels of the organization. You will manage day-to-day communications planning and execution while guiding a small internal communications team in producing compelling, timely content. This role requires strong writing and storytelling skills, project management experience, and a collaborative, service-oriented mindset. Support the development and implementation of internal communications strategies that align with Cortland's mission, values, and business objectives Partner with leadership and key departments (e.g., HR, Talent, Operations, Facilities, Technology, Marketing, etc.) to craft and deliver clear, consistent messages across the organization Lead communication planning for key company initiatives such as change management, leadership updates, recognition programs, and culture-building efforts Manage and maintain an internal company-wide communications calendar to ensure alignment and consistency Help develop and distribute content across a range of channels including intranet, newsletters, digital signage, and events Assist in the planning and content development for Cortland's annual conference, Cortland Prime (e.g., messaging, visuals, presentations, and video content) Coach and collaborate with leaders and stakeholders to ensure message clarity and tone alignment with Cortland's brand and culture Review and refine content developed by others for tone, clarity, and consistency with Cortland's internal voice Gather employee feedback through surveys, pulse checks, and focus groups to identify communication gaps and opportunities Track engagement and other KPIs to measure communication effectiveness and provide actionable insights Help prioritize and manage incoming communication requests, balancing proactive and reactive needs across the business Qualifications 5+ years of experience in internal communications or a similar communications role for a complex organization, with at least 2 years in a leadership capacity. Bachelor's degree in communications or related field, MBA or advanced degree a plus Proven experience designing and executing strategic communication plans in a corporate environment. Excellent writing, editing, and verbal communication skills, with the ability to translate complex information into clear, concise messaging. Strong understanding of communication technologies and platforms, including content management systems and intranets (Microsoft SharePoint). Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Strong leadership skills with the ability to collaborate effectively with cross-functional teams and senior leaders. Superior writing and grammar skills and a strict attention to detail A honed balance between strategy development, planning, and tactical execution Excellent organizational and project management skills Expert time-management, prioritization, and multitasking skills Ability to quickly adapt to an often-changing and fast-paced work environment Proficient computer skills, including Microsoft Office Suite Experience with video production is a plus Moderate travel is required About Cortland We create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest. Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email **************************** or call ************. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. As a Senior Maintenance Technician, you maintain the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike. Roles You'll Play THE SUPERHERO THE CARETAKER THE OUTDOORS ENTHUSIAST Our Vision of What Success Looks Like Your Building Blocks of Success The Foundation of Cortland Partners At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest. Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email *************************************** or call ************. Cortland Partners is a drug-free workplace. Cortland Partners participates in e-verify to verify the employment status of all persons hired to work in the United States. Apply Here: ******************************************* PI100239330 Additional Information All your information will be kept confidential according to EEO guidelines.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Resident Services Specialist, you'll be a key member of our Center of Excellence (COE), delivering exceptional, personalized support to residents and internal teams across phone, email, and digital channels in a fast-paced contact center environment. This role plays a vital part in strengthening resident relationships, resolving concerns efficiently, and driving satisfaction and retention through service excellence. The ideal candidate thrives in a high-volume setting and brings a calm, solutions-focused approach to every call, message, or case. If you're dependable, detail-oriented, and motivated by helping others, you'll make a meaningful impact here. Respond to resident inquiries with professionalism, urgency, and empathy Proactively manage a shared workload and support cross-functional collaboration Consistently meet or exceed key performance indicators (KPIs) and goals Demonstrate strong communication, critical thinking, and multi-tasking abilities Thrive in a fast-paced, diverse, team-driven environment Prioritize tasks effectively and deliver results within established timelines Adapt to an environment which promotes innovation, change, and continuous improvements Ability to excel in a contact center by leveraging continuous coaching and professional development Qualifications Bachelor's degree or equivalent industry experience 2+ years' experience in sales, customer service, or contact center operations Experience in the multifamily industry preferred Excellent verbal and written communication skills Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications Proficiency using CRM tools in a contact center environment Flexibility to work weekends and/or extended hours as business needs require Bilingual (English/Spanish) proficiency is a plus About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Research Analyst, you will play a critical role in supporting the firm's research and investment strategy efforts through data analysis, market monitoring, and preparation of materials for leadership and investor discussions. This is an excellent opportunity for someone early in their career who enjoys solving analytical problems, blending quantitative and qualitative insights, and contributing to real estate investment strategy for a top 10 national apartment owner and investor. Analyze large datasets to support investment decisions and research initiatives Monitor economic trends, real estate markets, and key performance indicators Prepare presentations and materials for leadership and investor discussions Use Excel and SQL to manage, manipulate, and interpret data effectively Apply critical thinking to connect data findings to macroeconomic trends and strategic investment considerations Collaborate with research and investment teams in a dynamic, fast-paced environment Stay informed on market developments and continuously enhance technical and analytical skills Qualifications Bachelor's degree in Economics, Finance, Statistics, Applied Mathematics, Data Analytics, Computer Science, Information Systems, Engineering, or a related field 1-3 years of experience in an analytical, research, or data-focused role Strong Excel skills, including pivot tables, advanced formulas, Power Query, and data modeling Working knowledge of SQL for joins, aggregation, filters, and query logic Solid written and verbal communication skills, including proficiency in PowerPoint and professional writing Comfortable working with and reconciling large datasets Exceptional attention to detail, intellectual curiosity, and ability to manage multiple projects Preferred or teachable skills: Exposure to or interest in cloud data platforms, primarily Azure Data Lake and Databricks Familiarity with economic data tools (FRED, Census, Bloomberg, BLS, MacroBond) General statistical coding experience or interest in Python Experience or coursework related to economics, real estate, finance, or data analytics Ability to synthesize quantitative and qualitative analysis and present insights clearly A strong interest in macroeconomic trends and real estate investment fundamentals About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** . Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As the Director, Leasing Hub, you will lead the enterprise-wide strategy and operations for the centralized Leasing Hub function, driving innovation and ensuring alignment with organizational goals. In this role, you will be responsible for delivering measurable impact on revenue growth, enhancing customer experience, and enabling scalability across the business. Success requires a strategic mindset that fosters collaboration and innovation, the ability to achieve operational efficiency and financial results, and a commitment to developing talent while cultivating a high-performance culture. Strategic Leadership Own the vision and roadmap for centralized leasing operations, aligning with corporate objectives and growth strategies. Influence budget planning, technology investments, and organizational design to support scalability. Serve as a thought partner to senior leadership, identifying trends, risks, and growth opportunities across centralized leasing operations. Operational Excellence Drive operational integrity and scalability through process innovation, technology adoption, and data-driven decision-making. Establish and monitor KPIs to ensure performance meets or exceeds organizational standards. Ensure compliance, risk management, and continuous improvement in all operational processes. Talent Development Develop leadership pipeline and succession planning across multiple teams or regions. Champion associate growth by creating resources and learning pathways for new hires and emerging leaders. Foster a culture of mentorship, accountability, and high performance. Enterprise Collaboration Represent Leasing Hub in executive-level discussions, cross-functional steering committees, and strategic initiatives impacting enterprise performance. Partner with Marketing, Talent Development, and Data & Analytics teams to enhance conversion, associate growth, and operational efficiency. Qualifications High school diploma required; bachelor's degree preferred. 8+ years in customer service, centralized operations, or related field, with at least 5 years in multi-team leadership or senior management roles. Experience influencing executive stakeholders and managing budgets. Proven ability to lead organizational change and scale operations. Strong strategic thinking and ability to translate business objectives into operational strategies and measurable outcomes. Excellent communication, collaboration, and leadership skills. Ability to travel to Dallas, TX roughly 25% of the time. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** . Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Leasing Consultant, you connect with future residents, identify their wants and needs, and secure lease agreements for a multi-million dollar, multifamily apartment home community. * Discover future residents' needs, show them around your community's amenity areas and model homes, and highlight all the benefits that will make them want to call your community home. * Brag about your community's unique features and benefits - and highlight what sets it apart from the competition. * Understand that choosing a place to live is a big decision and that each customer will have their own set of concerns and non-negotiables to work through. * Enjoy listening to people's problems with empathy and share helpful advice. * Relate well with all types of personalities - even if they seem to come from a totally different planet. * Create added value by anticipating and addressing living concerns customers haven't even thought about yet. * Scout the competition to stay one step ahead of everyone. Qualifications * Solid communication skills that allow you to connect easily with diverse groups of people * Stellar track record of leasing or sales experience * Resourceful problem solving * Enthusiastic and professional customer service About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we are proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email **************************** or call ************. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Maintenance Technician, you have your EPA certification and 1-3 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community. Interact with the residents to identify, diagnose, repair, and resolve issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc Correct any unsafe conditions like open holes, broken glass or gates, broken lights, etc., and immediately assign the work to the ready staff to ensure completion of work on time Ensure asset preservation by checking that security systems like automatic doors and surveillance cameras are functioning well Schedule preventive maintenance programs for all equipment and ensure that they are in good working condition Manage inventory of supplies and spare parts so that work orders are completed as requested Work on-call shifts/schedules to assist with both resident and property emergencies Qualifications In return for your hard work - Cortland offers all of our Service Technicians: Competitive pay including monthly commission and full benefits Personalized training through in-house CPO, EPA & CPR certified proctors to earn your certifications and online training at your pace Individual growth plan to help you achieve your professional goals through training, mentorship and leadership support About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview THIS IN NOT A COMMUNITY BASED LEASING CONSULTANT ROLE. Please review our current leasing consultant positions on our careers page: ********************************************************** Keyword=community+group&search Relation=keyword_all&search Category=8748 As a Leasing Hub Associate, you help create energy and excitement around Cortland's communities for future residents. You uncover their needs and match those needs with the perfect apartment home. The Brand Representative Market Cortland to future residents getting them excited to learn more about our communities, culture, vision, and value proposition. Advise prospective tenants of the features, benefits, pricing, and amenities of each individual community as a result of your in-depth market and community knowledge Continually grow your skill set and understanding of Cortland thru participation in customized training and site visits The Communicator Nurture new leads from RealPage for the onsite leasing teams by receiving incoming calls, emails and text messages Leverage your outbound sales skills nurture an average of 40-50 leads per day and generate new appointments at all of our communities Foster an ongoing positive relationship with residents, onsite leasing teams and peers The Impact You Can Make Your onsite leasing teams are absolute rock stars because you've learned what's important to future residents before they ever visit the community. Occupancy is at an all-time high thanks to your ability to generate leads and book tours. Residents are so overjoyed with the community you told them about, they might just become lifers. Qualifications Stellar 2+ years of customer service experience - preferably in sales experience Demonstrated English or bilingual fluency Excellent presentation, written, and verbal skills Strong computer and typing skills Proficient in OneSite software; L2L preferred About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview Develop and author processes across the resident credit and payment cycle and partner with Talent to implement through Operations. Optimize rent collection and repossession processes with the goals of maximizing collections and minimizing time to collection or repossession. Audit and review practices, and partner with Legal department to identify gaps and/or update rent collection or repossession processes as required to comply with regulatory changes. Collect and monitor data and report on performance of rent collection and repossession processes to mitigate loss and risk and improve fraud prevention. Optimize recovery of eviction-related costs. Facilitate relationships with eviction servicers including new community setup, report management. Act as a resource for escalated eviction cases and help to facilitate communication between communities, Resident Services, Legal department and local counsel. Design, implement, and manage processes for lease-adjacent products such as security deposit replacements, credit reporting, flexible payments and rental assistance. Provide reporting to and facilitate communication with product relationship owner. Develop ESG measures around rent relief/hardship protections. All other duties as assigned. Qualifications Bachelor's degree in business, accounting, finance, or related field., or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested 2 years' experience as community manager on institutional multi-family assets preferred Experience with rent collection and dispossessory processes preferred Excellent project management, analytical, and communication skills High level of organizational skills, compliance-minded, time management expertise, and attention to detail About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.