What Does A Cosmetic Counter Manager Do At Belk, Inc.
* Coordinate and maintain floor and stock areas consistent with store standards in presentation and hygiene requirements* Unpacking new merchandise deliveries in a timely manner should be stored in a place that does not obstruct customer access to the department* Ensuring timely set-up including signage for promotional events* Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s* Maintaining Belk and vendor professional dress standards (uniforms) and appearance* Cooperating with fellow associates and management* Complying with store policies concerning attendance, tardiness, and associate handbook* Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager* Assisting with all non-sell duties as assigned by Sales Team Manager/Assistant Store Manager/Store Manager where appropriate* Maintaining open lines of communication with store management, account executive, and vendor management
What Does A Cosmetic Counter Manager Do At Belk, Inc.
* Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements* Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department* Ensuring timely set-up including signage for promotional events* Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s* Maintaining Belk and vendor professional dress standards (uniforms) and appearance* Cooperating with fellow associates and management* Complying with store policies concerning attendance, tardiness, and associate handbook* Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager / Assistant Store Manager / Store Manager* Assisting with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager where appropriate* Essential Functions/Responsibilities:* Essential Functions* Sales:* Meeting or exceeding personal sales per hour goals* Being a role model and demonstrating excellent selling skills and customer service* Executing successful promotions and special events/pre-sells/GWP’s* Driving sales through customer clienteling* Work with store management to optimize business to business* Achieving assigned $ line goal* Identifying and reducing shrinkage in area* Customer Service:* Meeting or exceeding SPH goal* Meeting or exceeding credit application goals* Thanking each customer by name following a purchase* Handling each transaction efficiently and accurately* Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)* Building customer clientele base* Recording and protecting personal identifying customer informatio
What Does A Cosmetic Counter Manager Do At Belk, Inc.
* Essential Functions* Achieve sales goals while displaying prompt, courteous, knowledgeable and professional customer service.* Take initiative to present and sell merchandise in a professional and proficient manner through product demonstrations.* Train, coach, and develop a staff of beauty advisors to achieve their personal productivity and Company goals and objectives.* Support selling effort by maintaining department through stock replenishment and good housekeeping procedures
