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Cosmetic counter manager skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical cosmetic counter manager skills. We ranked the top skills for cosmetic counter managers based on the percentage of resumes they appeared on. For example, 33.9% of cosmetic counter manager resumes contained product knowledge as a skill. Continue reading to find out what skills a cosmetic counter manager needs to be successful in the workplace.

15 cosmetic counter manager skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how cosmetic counter managers use product knowledge:

Attended and actively participated in vendor meetings and seminars and other product knowledge and business-driving opportunities.
Worked closely with sales associates enhancing product knowledge, selling techniques and application to maximize productivity.

2. Make-Up

Make-up is the way something is put together or arranged to create a story that is not true.

In fashion, makeup is a colored substance, a decorative cosmetic that people use on the face to enhance their appearance and express everything about a person's personality, including their mood.

Here's how cosmetic counter managers use make-up:

Provided personal client consultations to develop personal solutions to their skincare with facial massages and make-up application.
Consulted clients on product selection and performed make-up lessons/applications.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how cosmetic counter managers use customer service:

Managed a very busy, high demanding and culturally diverse cosmetics company; prioritizing and providing exceptional customer service.
Provided unsurpassed customer service, teaching makeup application and skincare consultations while building customer loyalty and brand awareness.

4. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how cosmetic counter managers use customer relationships:

Foster current customer relationships while building additional clientele through various efforts including follow-up calls and outsourcing.
Assist in account recovery by re-establishing and mending customer relationships.

5. Customer Preferences

Here's how cosmetic counter managers use customer preferences:

Communicate daily with vendors, freelancers and all levels of management regarding stock needs, customer preferences and special events.
Communicated regularly regarding stock needs, customer preferences and special events; following through on a timely manner.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how cosmetic counter managers use pos:

Calculated employee commissions through company POS system and cashiering operations.
Direct and supervise employees engaged in sales, inventory, and reconciling cash receipts related to POS issues.

7. Analyze Business Performance

Here's how cosmetic counter managers use analyze business performance:

Review and analyze business performance.
Analyze business performance of daily, weekly, monthly and annual sales results through attendance of seasonal training classes and seminars.

8. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how cosmetic counter managers use retail sales:

Cash register, phone and retail sales skills utilized on a daily basis.
Retail sales associate versed in merchandising, display design and customer relation.

9. Customer Satisfaction

Here's how cosmetic counter managers use customer satisfaction:

Provided operational leadership by creating employee schedules, managing inventory, and ensuring great customer satisfaction.
Performed makeovers on customers and educated customers on products while ensuring customer satisfaction.

10. Inventory Control

Here's how cosmetic counter managers use inventory control:

Execute daily operations of inventory control, education, client relationships.
Provided backup for inventory control, photography and pharmacy departments.

11. Sales Associates

Here's how cosmetic counter managers use sales associates:

Achieved a Pacesetter as one of the highest sales associates in the entire department
Create promotions with vendors and lead the Sales Associates to market to consumers.

12. Store Management

Here's how cosmetic counter managers use store management:

Developed and maintained relationships with account executive, education director, and high-level store management.
Partner with store management and Regional Cosmetic Merchandising Manager to identify business driving opportunities.

13. Professional Selling

Here's how cosmetic counter managers use professional selling:

Sell merchandise through customer service techniques and professional selling skills.

14. Product Line

Product line is a collection of similar or related products that may be under a single brand manufactured by the same company. It may include different varieties of a specific product of a brand which comes in different categories. In other cases, the product line may differ in some characteristics despite being from the same manufacturer.

Here's how cosmetic counter managers use product line:

Provided customer consultation while presenting a strong knowledge of the product line and individual item uses and benefits.
Manage multiple product lines; including skin care and hair care products while exceeding sales goals.

15. Proper Presentation

Here's how cosmetic counter managers use proper presentation:

Maintained high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock.

What skills help Cosmetic Counter Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of cosmetic counter manager skills to add to your resume

The most important skills for a cosmetic counter manager resume and required skills for a cosmetic counter manager to have include:

Product Knowledge
Make-Up
Customer Service
Customer Relationships
Customer Preferences
POS
Analyze Business Performance
Retail Sales
Customer Satisfaction
Inventory Control
Sales Associates
Store Management
Professional Selling
Product Line

Proper Presentation
Skin Care
Sales Results
Chanel
Client Relationships
Fragrance
Event Planning
Store Events
Drive Sales
Sales Floor
Sales Reports
Business Results
Promotional Events
Sales Plan

Product Inventory
Sales Events
Sales Quota
Sales Volume
Customer Complaints
Cosmetic Products
Vendor Events
Product Demonstrations
Cash Drawers
Customer Inquiries
Makeup Application
Cosmetic Counter
Clinique
Nordstrom

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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