Requirements Manager jobs at CoStar Group - 102 jobs

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. This role would be based in our Nashville, TN office. **ABOUT THE ROLE** As a Photographer Manager, you will lead a dynamic team of 8-10 photographers supporting the Homes.com and Apartments.com brands. This role combines leadership, technical expertise and exceptional customer service to ensure our clients receive top-notch media for their residential homes, including virtual tours, schematic floor plans and photography. As a Photography Manager, you will be responsible for ensuring our photographers always meet both appointment deadlines and quality standards. The ideal candidate will possess a keen eye for detail, strong technical skills, and excellent communication abilities to effectively manage remote teams. This role will work closely with clients, sales, logistics and the broader photographer department. This role is an in-office position, within the respective market. **RESPONSIBILITIES** + Lead and manage a team of 8-10 photographers providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards. + Develop and implement efficient workflows optimizing output while maintaining quality product and service. + Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards. Provide feedback and coaching to photographers as needed. + Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process. + Review KPI and scorecard performance regularly to identify key areas for improvement. + Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance their skills and performance. + Serve as the primary point of contact for technical issues related to equipment and software. Troubleshoot problems and coordinate with IT support to resolve issues promptly. + Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services. + Frequent travel within your region, and some travel to the Richmond, VA office is required. **QUALIFICATIONS** + Bachelor's degree from an accredited, not-for-profit University or College + 3-5 years' direct operations management of 6+ employees, remote management experience required. + Exceptional communication skills and ability to motivate and engage remote teams effectively. + Strong attention to detail and commitment to maintaining high standards of quality and accuracy. + Expertise in analyzing and interpreting KPIs and performance metrics + Dedication to delivering outstanding customer service and ensuring client satisfaction. + Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client's needs. + Experience with Matterport technology and 3D scanning techniques is a plus + Candidates must possess a current and valid driver's license. **WHAT'S IN IT FOR YOU?** When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. Our benefits package includes (but is not limited to): + Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug + Life, legal, and supplementary insurance + Virtual and in person mental health counseling services for individuals and family + Commuter and parking benefits + 401(K) retirement plan with matching contributions + Employee stock purchase plan + Paid time off + Tuition reimbursement + On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes + Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups + Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. This position offers a base salary range of $95,000 - $114,500, based on relevant skills and experience and includes a generous benefits plan. \#DG-4 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access *************************** as a result of your disability. You can request reasonable accommodations by calling ************** or by sending an email to ************************** .

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for an analytical and experienced Solutions Operations Manager to join our Revenue Operations department, supporting our growing Professional Services (ProServ) and Solutions Engineering (SE) organizations. Our mission in RevOps is to empower Intercom's go‑to‑market teams with the systems, insights, and strategies that drive predictable revenue growth and exceptional customer experiences. In this role, you'll be a pivotal strategic and operational partner to ProServ and SE leadership - bringing clarity, structure, and data‑driven insight to how these teams plan, deliver, and scale. The work you do will directly shape how we operate across the customer lifecycle, helping Intercom grow efficiently while delivering meaningful value to customers. What will I be doing? Design, refine, and manage scalable processes that improve how our SE and ProServ teams plan, deliver, and measure impact. Build data‑driven frameworks and dashboards that bring visibility to performance, forecasting, and business outcomes - including POC effectiveness, attach rates, and post‑engagement performance of our AI Agent, Fin. Partner with ProServ leadership to monitor Fin Activation Rate, Go‑Live Rate, and Time to Go‑Live, ensuring launches are efficient and customer outcomes are achieved on schedule. Measure and analyze Utilization, Services Attach Rate, and Bookings/Margin performance to drive operational excellence and forecast delivery capacity. Analyze trends and surface insights that influence strategic decisions and operational priorities. Partner with cross‑functional teams (Sales, Analytics, Finance, RevOps) to align strategy, goals, and execution. Own and continuously improve operational systems and tools - such as RocketLane and Salesforce - that power day‑to‑day execution. Serve as a trusted advisor, providing clear points of view, recommendations, and structure in a fast‑changing environment. What skills do I need? Bachelor's Degree. 5+ years of experience in Solutions Operations, ideally directly supporting ProServe & SE teams within a high‑growth SaaS or AI company. Experience with Partners preferred. PSA Platform Experience: RocketLane or similar. Advanced Data Modeling & Analytics: Expert Excel/Google Sheets; translate complex data into actionable insights. Strong Project Management: Manage multiple projects from scope to delivery; organized & detail‑oriented. Clear Communication: Concise written/verbal skills; adept at presenting insights to leadership. Strategic Business Acumen: Translate solutions strategy into operational plans; proactive problem‑solver. Experience with Tableau, Gong, SQL. We are a well‑treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In‑office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $128,700-$153,725. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr

A leading AI solutions provider in San Francisco is seeking a strategic leader to oversee Professional Services. The ideal candidate will ensure successful AI adoption for customers by managing delivery teams, driving operational excellence, and collaborating across departments. This high-impact role requires significant experience in professional services and people management within a SaaS or AI context. #J-18808-Ljbffr

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for a strategic and execution-focused leader to oversee the delivery of Intercom's Professional Services-ensuring our customers successfully adopt and scale our AI solutions. This is a high-impact role that bridges strategy, operations, and delivery across internal teams and external partners. You'll help shape how customers experience the value of AI from day one and beyond, defining what a “great start” means in this new era. You'll lead a talented team of Project Managers and Partner Services Managers, drive excellence in both internal and partner-led implementations, and champion a vision for seamless, outcomes-driven customer onboarding. This is a unique opportunity to influence how companies adopt AI at scale, while helping us evolve our services model to support growth, innovation, and customer satisfaction. What will I be doing? Lead Professional Services Delivery: Own the end-to-end quality of delivery for customer projects, whether led by internal teams or external partners. Manage and Develop Delivery Teams: Lead our Project Managers and Partner Services Managers-ensuring they're aligned, empowered, and delivering results. Partner Across the Business: Collaborate closely with Sales and Customer Success to evangelize the value of Professional Services and identify strategic opportunities for engagement. Drive Cross-Functional Collaboration: Work with subject matter experts and Product leaders to evolve our delivery offerings and maximize impact for customers. Define What Success Looks Like: Help shape how we define a successful start with Fin (our AI agent), guiding customers toward measurable value early in their journey. Own Key Metrics: Track and improve attach rate, time-to-value, team utilization, partner delivery quality, and customer satisfaction (NPS, CSAT). Scale Partner Delivery Excellence: Collaborate with our Partnerships team to grow partner capabilities and introduce scalable enablement programs rooted in Intercom's methodology. Represent Professional Services: Act as a go-to resource for prospects and customers who want to understand how our services accelerate success. Drive Operational Rigor: Build and refine scalable processes for project planning, resource allocation, milestone tracking, and risk management. Contribute to Strategic Planning: Play a key role in shaping our services forecast, delivery model, and long-term strategy as part of the Professional Services leadership team. What skills do I need? 7+ years in professional services, consulting, or customer success-ideally in SaaS or an AI/ML environment. 2+ years of people management experience across delivery or project-based roles. Proven success leading hybrid delivery models (internal + partner/outsourced teams). Experience with AI/ML products, data-driven implementations, or complex enterprise software. Strong operational background with tools like Salesforce, PSA systems (e.g., Mavenlink, Kantata, Rocketlane), and project management platforms. A strategic mindset paired with a bias for action, customer empathy, and an ability to scale programs with precision and care. Benefits Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr

At Fusion Connect, we're not just offering jobs - we're building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you're in the right place. We're thrilled you're exploring this opportunity with us - take a look, imagine the possibilities, and let's shape the future of connectivity together. Summary: The Manager of Voice Provisioning leads a service delivery team responsible for handling new and existing customer requests for Fusion voice services, including installations and service changes. This role ensures timely and accurate order processing, high-quality customer service, and effective collaboration across departments. Job Description: Essential Duties and Responsibilities (other duties may be assigned): Overseeing the team's daily operations and order management for voice services. Ensuring completion and accuracy of customer orders, coordinating with internal teams for any changes. Monitoring order progress and proactively resolving customer inquiries, including developing and tracking appropriate KPIs. Providing backup provisioning support for team members. Creating and improving reports for service delivery and pipeline management. Managing team performance, attendance, compliance, and minimizing customer impact from outages. Leading and motivating the team to meet organizational goals. Handling customer communications and escalating issues as needed. Driving process improvements and fostering strong interdepartmental relationships. Supporting cross-functional projects and identifying solutions for service needs. Building a positive, empowered team environment. Knowledge, Skills and Abilities Requirements: Strong leadership, communication, analytical, and decision-making skills. Proven ability to deliver results and influence across teams. Solid technical and industry knowledge. Excellent organizational and interpersonal skills. Ability to thrive in a fast-paced, changing environment.

We are seeking a detail-oriented A&E Team Member to join our fully remote team in supporting wireless telecommunications projects. The ideal candidate has a strong background in engineering, is proficient in CAD and Microsoft Office, and brings hands-on experience in wireless site design and construction. This role requires both office and field work, including site visits, collaboration with cross-disciplinary teams, and occasional overnight travel to ensure projects are completed safely, efficiently, and to client specifications. What Will You Do Perform site visits to collect field data for wireless site builds and upgrades Produce and oversee civil engineering drawings in AutoCAD Manage and mentor a CAD design team (1-5 designers) and 1-2 field technicians Coordinate closely with the Structural Department and supporting disciplines Manage special inspections, reviews, and required approvals Review, redline, and approve design work while maintaining production schedules Maintain a strong understanding of client network and equipment requirements Manage client schedules, expectations, and communication, including meetings and reporting Coordinate with municipalities, clients, and contractors to resolve scope changes and RFIs Support proposal development and business development efforts Track time across projects, training, and meetings Support training initiatives in coordination with the Structural Program Manager Complete all required company training and policy reviews Travel as needed to support project and client requirements What You Will Need Required Skills & Qualifications 3+ years of experience in wireless telecommunications Bachelor of Science in Engineering or related discipline Proficiency with CAD software (AutoCAD preferred) Proficient in Microsoft Office (Word, Excel, Outlook) Physical & Work Requirements Ability to communicate effectively (talk and hear) in office and field environments Regularly required to stand, walk, use hands, and reach with arms and hands Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl Must have adequate vision, including close, distance, color, peripheral, depth perception, and the ability to adjust focus Travel Requirements Local site travel required Occasional overnight travel may be required based on project needs Expected compensation includes $80,000-$110,000 annual salary and benefits including medical, vision, and dental benefits, and 401k retirement plan available for eligible employees. Compensation offered may vary depending on factors such as an individual's education, training, experience, skills, geographic location, seniority, merit, and other factors that are job related and consistent with business need. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Collaboration, Reliability, Integrity, Passion, and Technology. This S.C.R.I.P.T. is key to our team's success, allowing everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan with employer match, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.

Why E2 Optics? 💥 Join E2 Optics as a Preconstruction Manager! 💥 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures Promote company Core Values to foster and safeguard a family-centric culture Ensure the company complies with internal regulations and standardized processes Manage a team of Preconstruction Specialists, including Preconstruction Engineers and CAD/BIM Modelers Lead all preconstruction activities, including project planning, budgeting, WBS creation, BOM and specification validations, scheduling, and risk assessment Develop accurate conceptual and final estimates through collaboration with the Estimating team; provide cost-saving alternatives and thorough risk analyses Manage the bid process, including subcontractor solicitation, vendor negotiations, and scope definition Oversee documentation and handoff to Production teams Collaborate with clients, architects, engineers, and internal teams to establish project scope and execution strategies What We Are Looking For Bachelor's degree in Management, Construction, Engineering, Architecture, or a related field required; equivalent work experience may be considered Relevant certifications preferred, such as: OSHA 30-Hour Construction Certification Certified Professional Estimator (CPE) Project Management Professional (PMP) LEED Accreditation 6+ years of experience in preconstruction, estimating, or project management within the construction industry. Proven ability to develop detailed conceptual and hard bid estimates from conceptual design through construction handoff across various project types Direct experience leading preconstruction efforts and collaborating with owners, architects, estimators, and project teams Familiarity with using and enforcing preconstruction processes, including tools like the Project Execution Checklist. Familiarity with all phases of construction: estimating, procurement, scheduling, permitting, and construction startup What We Offer Competitive pay Opportunities for professional development and career growth. BICSI-certified training facilities A supportive and inclusive work environment. Health, dental, and vision insurance. Paid time off and holidays. Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary We are seeking a highly motivated Manager of PCStore to lead the team responsible for the procurement, imaging, staging, deployment, asset reclaims, license management, wireless device support, and lifecycle administration of end-user computing assets across the organization. This includes oversight of laptops, desktops, mobile phones, tablets, and wireless service management. The role ensures consistent delivery of customer-focused, cost-effective IT asset services across a large, multi-location enterprise. The ideal candidate has strong leadership skills, experience with large-scale asset lifecycle operations, and the ability to manage both hardware and software inventory at scale. Responsibilities * Oversee daily PCStore operations including procurement, inventory control, imaging, deployment, hardware recovery, asset reclaims, and lifecycle management. * Manage support, provisioning, replacement, and deactivation of wireless devices including phones, tablets, and mobile hotspots. * Administer wireless carrier accounts, plans, cost controls, and service escalations to ensure efficient ongoing wireless service management. * Ensure accurate tracking and administration of software licenses, renewals, compliance, and assignments. * Collaborate with Desktop Support, Infrastructure, Security, and other IT teams to address operational issues and fulfill customer requirements. * Manage escalations related to PCStore operations and provide timely updates to leadership. * Monitor and manage ServiceNow queues for asset, mobile device, and license-related requests, ensuring SLA compliance. * Balance workloads across analysts and ensure adequate staffing for operational and project demands. * Participate in hiring efforts and contribute to employee performance evaluations, promotions, and disciplinary decisions. * Approve employee schedules, manage PTO requests, and assign overtime as needed. * Coach and counsel staff on customer service, process adherence, and conflict resolution. * Assign and re-prioritize tasks daily based on operational and logistical needs. * Conduct regular team meetings focused on training, process updates, and performance reporting. * Maintain strong vendor relationships for hardware, software, and wireless carriers to ensure timely, cost-effective service delivery. * Maintain accurate documentation of asset and license workflows, wireless device processes, and compliance requirements. * Ensure all activities align with company policies, security standards, and audit expectations. Qualifications * 10+ years of IT operations or end-user support experience supporting organizations with 3,000+ employees. * 5+ years of experience working with management and cross-functional IT groups. * Proven experience recruiting, mentoring, and developing IT operations or support staff. * Strong leadership, communication, and organizational skills with the ability to work independently. * Ability to maintain positive working relationships with internal customers, cross-functional teams, vendors, and wireless carriers. * Strong analytical and problem-solving skills with the ability to implement process improvements. * Experience managing hardware vendors, software licensors, and wireless service providers. * Strong working knowledge of end-user technology, imaging tools, inventory systems, asset reclaim workflows, wireless device management, and software license administration. * Excellent verbal and written communication skills. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Growth Manager, you'll own acquisition, activation, and retention for self-service customers across Dialpad's suite of products. You'll work cross-functionally with marketing, product, data, design, and finance to build, test, and scale growth initiatives that drive meaningful user engagement and measurable business impact. You'll act as the connective tissue between our growth strategy and execution-using data and creativity to turn insights into action, accelerate customer onboarding, and optimize for retention and revenue growth. This position reports to our VP of Demand Generation and has the opportunity to be based in our San Ramon office. What you'll do Own growth performance across the entire self-service funnel, from acquisition through activation and retention. Forecast and report on growth performance, providing dashboards and insights that drive data-informed decisions. Build and execute growth strategies that drive user adoption, onboarding success, and long-term engagement, and also impact cross-sell and upsell. Identify, prioritize, and deliver high-impact growth initiatives based on revenue potential and speed to impact. Partner with product, data, and marketing teams to understand churn trends and develop strategies to reduce it. Lead end-to-end retention campaigns, collaborating with product, content, and marketing teams to optimize results. Continuously test, measure, and iterate on onboarding flows and customer touchpoints to accelerate time-to-value. Collaborate cross-functionally with marketing, PR, and content to maximize growth opportunities across all levers. Communicate effectively across teams and senior leadership, translating data and insights into clear, actionable recommendations. Skills you'll bring 5+ years of experience in growth, or product-led growth roles. Strong understanding of user analytics, experimentation, and growth metrics. Expert knowledge of digital marketing performance principles and analytics tools. Proven ability to work cross-functionally with global and virtual teams. Exceptional analytical and problem-solving skills, with a data-driven mindset. Ability to build strong relationships with both technical and business stakeholders. Deep understanding of growth loops, virality, and user engagement drivers. Resourceful, strategic, and comfortable operating in a high-expectation, fast-moving environment. Coding experience would be bonus For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range$137,750-$170,083 USD We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Hi! We're Forerunner. We believe that adaptation is a necessity, not a luxury, and communities deserve access to powerful software that helps them plan for the future. The challenge of climate change is complex - it implicates how governments plan, manage capital, and communicate to stakeholders. Forerunner helps government agencies do these things better by empowering them to access, understand, and mobilize local-level data at scale. About the position: We're looking for a Business Development Representative (BDR) Manager to build and lead our outbound sales development team. In this role, you will lead a team of BDRs, driving pipeline creation and ensuring success through a culture of coaching, accountability, and continuous improvement. As a key leader in our go-to-market motion, you'll shape outbound strategy for public-sector buyers, build scalable processes, and mentor a team that connects government agencies with technology that improves how they serve citizens. About you: As a new addition to our team, you will help us spread the word about Forerunner and engage our customers in conversations about how software can help to transform their data and workflows. In general, you might be a good fit if you: Previous experience leading SDRs or BDRs in a high-growth setting or 5+ years SaaS Account Executive experience. Significant experience in a sales or business development role, ideally in SaaS or technology, with a proven track record of success. Strong understanding of the sales development process, from lead generation to opportunity creation, preferably in government or regulated markets. Excellent communication and interpersonal skills, with the ability to motivate and inspire a team. Highly organized and data-driven, with the ability to analyze and interpret performance metrics. Demonstrated ability to design and deliver effective training and onboarding programs. Familiarity with CRM and sales engagement tools (Salesforce, HubSpot, Attio, Outreach, Gong, etc.). Passion for government innovation and leveraging technology to drive civic impact. What You'll Be Doing: Team Leadership & Performance Lead and manage a team of five BDRs, holding them accountable to pipeline generation and quarterly targets. Conduct weekly 1:1s with team members to ensure continued success, set monthly development objectives, and manage performance proactively. Oversee employee performance management, including coaching, feedback, and career development. Coaching & Development Provide consistent coaching and mentoring with a focus on skill development and professional growth. Identify individual and team training needs; assist with hiring, onboarding, and training new BDRs. Design and deliver training sessions using gamification, role-playing, pitch simulations, and collected call/video reviews. Partner with Sales and Marketing to build playbooks, scripts, educational material, and product update trainings. Strategy & Process Develop scalable outbound strategies tailored to government procurement processes and decision-making. Collaborate closely with Sales leadership to define qualification criteria, account strategy, and pipeline coverage. Partner with Marketing on campaign messaging that resonates with government stakeholders. Track and analyze performance metrics to optimize outreach, conversion rates, and pipeline quality. Ensure all activities are compliant with public-sector engagement guidelines and ethics standards Our team has a lot to offer. Forerunner is an early stage company with an interdisciplinary team. We are motivated by seemingly intractable problems and work hard to support one another. We're mission-driven. Our mission orients our business strategy and pushes us to work with a sense of urgency. We're in the weeds -- our entire team spends time engaging with our partners in the field to better understand the real-world problems they face. We're a small team. As a member of our growing team, you will quickly become an invaluable part of our organization and have a meaningful impact on our business and technical direction. We welcome unique perspectives and backgrounds. Your opinion matters and we hope you'll share it. We want you to be happy and healthy. Forerunner offers competitive compensation, health/vision/dental coverage, and commuter benefits. We also have a quarterly wellness reimbursement so that you can have flexibility in defining what “health” means to you. The salary range for this position is $140,000 - $180,000. This posting may span more than one career level. Compensation is determined based on a variety of factors, including an individual's skills, experience and qualifications. Forerunner is an equal opportunity employer committed to embracing diversity and the perspectives of individuals from all backgrounds.

About Neo: Neo is reimagining the browser as an AI-native companion - merging search, chat, and intelligent actions into one seamless experience. It's where the web thinks with you. Built inside Gen Digital (maker of Norton), Neo is a startup with global reach - designed to help people browse, create, and think smarter every day. About The Role: We're looking for a GTM & Growth Manager who lives and breathes internet culture - someone who understands how ideas spread, how products go viral, and how to make AI tangible for the world. You'll help shape Neo's go-to-market strategy, design campaigns that spark organic buzz, and build programs that connect Neo with creators, early adopters, and communities. You'll be part strategist, part storyteller, part growth hacker - obsessed with what works across social, influencer, and product-led channels. What You'll Do: Help define and execute Neo's GTM playbook - from early access launches to full public rollouts. Build and manage creator and influencer programs to amplify awareness and drive adoption. Experiment with new social formats, trends, and narratives across platforms like X, TikTok, YouTube, and Reddit. Drive community growth and engagement through creative campaigns, partnerships, and social activations. Work with Product & Analytics to identify growth loops and retention levers - turning users into advocates. Partner with marketing, design, and comms teams to turn complex AI features into clear, human stories. Track growth KPIs (activation, retention, engagement) and iterate fast. What We're Looking For: 3-5 years in GTM, growth, or marketing - ideally at a fast-moving AI startup. Experience marketing AI-native or tech-driven products to consumer audiences. Deep understanding of social media platforms, internet trends, and influencer ecosystems. A storyteller who can make tech relatable and fun. Creative, analytical, and experimental mindset - you test, learn, and scale what works. Hands-on experience with content, community, and growth tools (Webflow, Notion, analytics dashboards, etc.) Bonus: experience launching early-stage products or building hyper growth communities. Why Join Neo: Be part of the next browser revolution - an AI-native platform built for the future of human-computer interaction. Work with a small, fast, visionary team inside Gen Digital - blending startup speed with global resources. Shape how millions of people experience AI daily. Competitive compensation, equity, and opportunity to grow fast with the product. #LI-AS1 Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers. Duties and Responsibilities: * Maintain and manage Granite's Premier accounts. * 24 x 7 availability to support your assigned accounts. * Conduct weekly meetings with assigned Premier accounts. * Minute each meeting weekly and follow up on all actions * Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc. * Communicate directly with customers, sales and internal staff. Required Qualifications: * Bachelor's Degree * Intermediate to advanced knowledge of Microsoft Excel and MS Access Preferred Qualifications: * Excellent customer service skills * Ability to work under pressure * Ability to meet deadlines * Excellent problem-solving skills * Ability to work independently as well as in a group * Strong multi-tasking and organizational skills * Excellent interpersonal and communication skills #LI-JH1 Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled

Who we are: ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable - delivered to high standards by people who care. With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments. At ISS, our employees-whom we call "Placemakers"-are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day. The Opportunity: Due to an internal promotion, an exciting opportunity exists for an experienced Site Village Manager, to join our dynamic and professional Resources Operations Team in remote Broome WA. Reporting to the Key Account Manager, you will be successful in Leading, Directing and Assisting the department heads, in the operation of the Village Services and Operational Functions. Drive-In-Drive-Out local from Broome or surrounds, on a 5:2,4:3 roster. Role Details: Provide to the Key Account Manager essential feedback on the status of the Village operations and departments. Maximise revenue potential and maintain strict cost control procedures to ensure our budgets are achieved. To represent ISS team and brand in all matters relating to the Village. Cultivate a positive, engaged and high performing work environment where learning and personal development are key to the success of all leaders and team members. To ensure all systems and controls in the Village are operating efficiently and in accordance with, Client and ISS Policies and Procedures. Staff mentoring and performance management Ensuring compliance with the clients and ISS HSE policies, Food Safety, procedures and management systems is a not negotiable. Development and delivery of in-field safety leadership and toolbox meetings What you will get in return: Highly competitive wage package to reward your skills and dedication Lifestyle-friendly roster offering flexibility and work-life balance All-inclusive living - meals, accommodation, and uniforms provided while on site Wellbeing support - mental, financial, and physical health programs available to all staff A global team culture - work with a diverse, inclusive organisation that nurtures talent Ongoing development - access to training and clear pathways for career growth Minimum Criteria: Proven experience in village services managing mining village camps Inspirational, energetic, positive, ambitious leadership skills Ability to manage a team of 30+ within Human Resources and Industrial Relations Knowledge of safety systems and demonstrated knowledge of relevant OH&S legislation Ability to work a DIDO roster from Broome/Surrounds - please note those not located locally may not be considered for this role unless relocating. Australian Driver's License - ESSENTIAL Full Working rights in Australia - ESSENTIAL Police Clearance (not older than 12 Months) - ESSENTIAL Ability to undergo pre-employment medical clearance drug and alcohol screen (ESSENTIAL) If you are interested in this role, please apply now - we are actively recruiting and screening applications now! ” Connecting People and Places to Make the World Work Better”. ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people. We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. *******************

We're looking for a Manager, Privacy and AI to join our team in Schiphol-Rijk/Amsterdam, Netherlands We are looking for a Privacy and AI manager to join us in Schiphol Rijk. The Privacy manager is a member of Liberty Global'sCorporate Affairs team. The team will develop and manage governance processes for privacy and AI. KEY ACCOUNTABILITIES * Actively engage and advise business stakeholders on the end to end privacy processes in: * Third Party Management * Monitoring third party privacy risk assessments * Liaising with key stakeholders * GDPR Inventory * Organizing engagement of stakeholders * Ensure proper management incl. initiation, support and review of inventory assessments * AI Inventory * Organizing engagement of stakeholders * Ensure proper management incl. initiation, support and review of inventory assessments * Provide awareness and training * Develop privacy training materials * Train stakeholder groups on privacy and AI * Manage e-learning KPIs * Update privacy intranet space * Provide Onetrust support and manage improvements * Manage and support the end to end privacy processes in our Onetrust tool * Generate reports * Data subject Rights process support * Manage Data Subject deletion requests * Update Data Subject request register * Ensure all other Data Subject Requests are picked up * Manage the Privacy inbox * Supporting in the dissemination best practice around Corporate Affairs team KNOWLEDGE & EXPERIENCE Preferred education/ qualifications: * Relevant Masters degree. * Privacy and AI certification (e.g. IAPP CIPM, CIPT, IAGP) Knowledge & Experience: * Relevant years of professional experience. * Good knowledge of GDPR, AI Act, ePrivacy Directive and national data protection, privacy and telecoms laws and practices * Appreciation of the technology Liberty Global's products and service and the policy issues that technology drives. * Understanding of the commercial, legal and political context in which Liberty Global operates Skills & Abilities: * Fluency in written and spoken English and able to work on a day to day basis in English * Communicate timely as to progress on key items prior to deadlines slipping * Excellent commercial understanding of Liberty Global's business * Able to thrive in an environment with a high degree of task and role ambiguity * Excellent ambassadorial and persuasion skills. * Highly developed writing, presentation and workshop skills * Ability to work in other European languages would be an advantage * Excellent research skills * Experience with Onetrust privacy tool * Project management skills involving challenging deadlines * Comfortable working in a rapidly changing and dynamic environment * Good prioritization skills * Results-driven, detail-oriented, and highly organized * Self-starter, with ability to work independently * Ability to work effectively in teams * Sense of self-confidence combined with openness to learning and applying new skills and concepts What's in it for you? * Competitive salary + Bonus where applicable * Matched pension contribution up to 10% * 25 days annual leave with the option to purchase 5 more and paid volunteering * Access to physical and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance * Access to our car benefit scheme * Professional development including upskilling, mentoring, and access to online learning * Great office and hybrid work environment * The chance to join an innovative, fast-paced and passionate team Who we are: Join Liberty Global and Shape Tomorrow's Connections Today! Liberty Global is a dynamic team of veteran operators and investors committed to generating and delivering value through the strategic management of our three platforms: Liberty Telcom, Liberty Growth and Liberty Services. We prioritize diversity, equity, and sustainability, using technology for good. If you're curious, resilient and have a limitless mindset, join our high-performing team. Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. This Direct Search is handled exclusively by Liberty Global. We kindly ask agencies not to send applications and we don't offer compensation for unsolicited CVs

Due to Viaero Fiber Network's continued growth, we are looking to add an OSP Fiber Splicing Manager to our team in Grand Island, Nebraska. They will provide overall technical management and growth of the fiber optic technical services team in central and eastern Nebraska. The role will encompass mentoring and development of all fiber optic technical personnel as well as managing & monitoring fiber sub-contractors. Candidates must have a solid experience with telecommunications fiber splicing, testing, and fiber construction and be willing to work alongside techs in the field. Responsibilities: Provide training and field supervision of the area fiber splicing team. This includes personal production as well as training, monitoring, mentoring of area fiber cable splice/test for field personnel. Maintain a strong field presence and product delivery focus. Work with area management and personnel to meet specific customer needs and ensure proper resources are allocated to meet time and budget requirements. Supervise Fiber Splicing and Testing crews, and ensure crew preparedness (trucks, tools and materials) Establish action to deal with delays due to weather, emergencies or logistics. Work with construction Project Supervisors, on site inspectors/personnel, contractors and customers to resolve quality concerns, complaints or timeline challenges. Track and document daily progress production reporting for all projects and relay this information to main office. Create documentation and close out packages (within 12 hours of completion). Monitor and maintain quality assurance standards to include field observation and inspection to ensure company and customer standards. Monitor and document employee PPE and safe “set up” during site visits. Perform and document regular site “tailgate” meetings. Monitor and promote company technical services training and development. Participate in hiring, on-boarding, discipline and termination of employees as required. Participate with other internal training resources and “Learning Line” (LMS) to ensure the most efficient and effective employee advancement. Monitor, assign and promote care and maintenance of fiber optic tools and test equipment. Qualifications: High school diploma or equivalent Must be at least 21 years of age, have a valid driver's license, and ability to pass all pre-employment processes, including drug test, motor vehicle and criminal background checks. Solid experience (5+ years) with fiber splicing, testing, and fiber construction. Skilled with OTDR Experience with FTTH is preferred Experience supervising and managing sub-contractors is helpful Demonstrated ability to show up for work daily and on time Must be able to perceive difference in colors Experienced with Excel and aptitude to learn new programs quickly Ability to use independent judgment and perform repetitive tasks Within 90 days of start date, take and pass OSHA-10 Certification, and be able to complete the Waveguide entry level safety training and demonstrate safe practices Must be able to take and pass, and continue to pass a DOT Physical Regional travel required Work Environment: Repeated and frequent ability to lift, from floor to above head 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment regularly during the course of work. Work is performed in and out of an office environment. IND123

Due to Viaero Fiber Network's continued growth, we are looking to add an OSP Fiber Splicing Manager to our team in Grand Island, Nebraska. They will provide overall technical management and growth of the fiber optic technical services team in central and eastern Nebraska. The role will encompass mentoring and development of all fiber optic technical personnel as well as managing & monitoring fiber sub-contractors. Candidates must have a solid experience with telecommunications fiber splicing, testing, and fiber construction and be willing to work alongside techs in the field. Responsibilities: Provide training and field supervision of the area fiber splicing team. This includes personal production as well as training, monitoring, mentoring of area fiber cable splice/test for field personnel. Maintain a strong field presence and product delivery focus. Work with area management and personnel to meet specific customer needs and ensure proper resources are allocated to meet time and budget requirements. Supervise Fiber Splicing and Testing crews, and ensure crew preparedness (trucks, tools and materials) Establish action to deal with delays due to weather, emergencies or logistics. Work with construction Project Supervisors, on site inspectors/personnel, contractors and customers to resolve quality concerns, complaints or timeline challenges. Track and document daily progress production reporting for all projects and relay this information to main office. Create documentation and close out packages (within 12 hours of completion). Monitor and maintain quality assurance standards to include field observation and inspection to ensure company and customer standards. Monitor and document employee PPE and safe “set up” during site visits. Perform and document regular site “tailgate” meetings. Monitor and promote company technical services training and development. Participate in hiring, on-boarding, discipline and termination of employees as required. Participate with other internal training resources and “Learning Line” (LMS) to ensure the most efficient and effective employee advancement. Monitor, assign and promote care and maintenance of fiber optic tools and test equipment. Qualifications: High school diploma or equivalent Must be at least 21 years of age, have a valid driver's license, and ability to pass all pre-employment processes, including drug test, motor vehicle and criminal background checks. Solid experience (5+ years) with fiber splicing, testing, and fiber construction. Skilled with OTDR Experience with FTTH is preferred Experience supervising and managing sub-contractors is helpful Demonstrated ability to show up for work daily and on time Must be able to perceive difference in colors Experienced with Excel and aptitude to learn new programs quickly Ability to use independent judgment and perform repetitive tasks Within 90 days of start date, take and pass OSHA-10 Certification, and be able to complete the Waveguide entry level safety training and demonstrate safe practices Must be able to take and pass, and continue to pass a DOT Physical Regional travel required Work Environment: Repeated and frequent ability to lift, from floor to above head 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment regularly during the course of work. Work is performed in and out of an office environment. IND123

Love your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Job Summary: The Network Operations Center Manager provides direction, leadership, and supervision of the NOC Technicians during daily monitoring, repair, and maintenance activities. The NOC operates 24 hours a day, 7 days a week with Management oversite in support of the team. The Metronet NOC is responsible for the Voice, Video, DWDM and IP Network that supports customer service. Job Location: This position can sit onsite in Lubbock, Texas; Evansville, Indiana; or can be remote in the states Metronet is able to support: (AK, AL, AR, AZ, CO, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MS, MO, NC, NE, NJ, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, VA, WI, WV). What we offer: * Competitive pay * Annual bonus opportunity * Annual merit increases * Affordable insurance (medical, dental, vision, etc.) * 401(k) company match up to 6% * Paid time off * Volunteer hours * Perks and discounts * Discounted Metronet service in our serviceable area * Opportunities for advancement * So much more! What you will be doing: * Responsible for the daily oversight and support of Metronet NOC technicians, providing direction on workload priorities, ticket queues, and technical assistance as required. * Act upon network events with a high sense of urgency and customer care * Provide technical assistance and guidance during network events, engaging next level technical resources and management as appropriate * Communicate with customer and partner-provider NOC management and technical personnel in order to quickly resolve network issues and restore service * Escalate effectively during network events, as well as maintain order in a high-pace network environment * Ensure accurate and regular communications to Metronet associates and customers during network events. * Ensure that NOC personnel are implementing effective Event and Incident Management processes to detect and resolve service outages and degradations as quickly as possible and are returned to normal service levels. * Ensure timely response to customer inquiries for assistance, and request for RCA reports. * Ensure an effective problem management process exist to remedy underlying situations that cause events and Incidents. * Participant in Network Operations Center staffing and operations to include hiring, work scheduling, performance management, rewards and recognition, training, and career development. * Participant in process/procedure development and best practices as it pertains to network monitoring, ticketing, and trouble resolution * Ensure all technicians remain proficient; identify training for each skill set providing progress reports on operation team training and certifications * Provide leadership and direction to NOC, field, and engineering associates in pursuit of network reliability and integrity to minimize any service disruption and maximize system availability. What you need for this position: * 5+ years working in a NOC environment in the telecommunications industry. * Bachelor's degree or equivalent experience in telecommunications, electronics, computer science or business. * Solid understanding of Ethernet & IP/MPLS protocols and prior experience with DWDM/core transport networks. * Experience with Nokia, Adtran, Calix, Cisco and/or Juniper equipment is a plus. * Prior hands-on experience with EMS, NMS, ticketing systems, and other network tools. * Knowledge of ITSM principles and methods is desirable. * Knowledge of Metasolve M6 workflows, tasks, CLRs, and best practices is desirable. * Must enjoy a dynamic a continually changing work environment and willingness to adapt to changes in priority and focus. * Willing and able to work any shift in a 24x7x365 environment. * Clear and concise verbal/written communications skills is essential * Experience with knowledge systems is desirable. * Professional attitude Join us and find out what it means to love your career! At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless. Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer. #LI-HLO

PRINCIPAL ACCOUNTABILITIES * Monitor and maintain all devices, fiber and physical assets in the Bluebird Fiber Network. * Train, mentor, and lead the NOC team to support and maintain Bluebird's network and Data Centers. * Administer and support Bluebird Fiber's EMS/NMS systems. * Receive, monitor, analyze, and resolve network problems in a timely manner. * Manage staff of Network Operations Center (NOC), to include performance evaluations. * Provide 2nd shift supervisory support and coverage for the NOC staff. * Monitor and audit trouble tickets to ensure standards are being met. ABOUT THE COMPANY: Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com. Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a NOC Manager to be a part of a collaborative team. This is a full-time, benefit eligible position. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture. POSITION PURPOSE: The NOC Manager manages the day-to-day Network Operations Center (NOC) personal and activities by providing technical knowledge and leadership to the NOC Engineers. The NOC Manager is responsible for hiring and scheduling in a 24 x 7 environment across a multistate footprint. This position is accountable for overseeing trouble tickets and alarming for all of Bluebird's MPLS, DWDM and fiber optic networks along with physical POP sites and Colocations. You will work closely with Field Operations, Engineering and Outside Plant teams. REQUIRED QUALIFICATIONS: * Minimum of 3 years of experience in NOC, network engineering, or similar role * Must be available outside business hours for support and as an escalation contact * Operations and Engineering background with the ability to support, train, and provide technical direction to others * Familiar with Telecom standards and practices * Familiarity with routing protocols, including RIP, OSPF, and I/EBGP; OSI layers 1, 2, 3, and 4 switching concepts; IP and router quality-of-service * Strong oral and written communications skills * Multi-task and maintain composure in a demanding work environment * Must be flexible and willing to work occasional nights, weekends and holidays (We are a 24x7x365 environment) based on business needs PREFERRED QUALIFICATIONS: * College or Technical degree or equivalent * Administration and maintenance of IP networks (Cisco, Nokia, Accedian, and Juniper Certifications) * Highly preferred prior supervisory or managerial experience * Wireless Back Haul * Telecommunications Network experience in DWDM, MPLS & SONET networks

Love your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Job Summary: The Network Operations Center Manager provides direction, leadership, and supervision of the NOC Technicians during daily monitoring, repair, and maintenance activities. The NOC operates 24 hours a day, 7 days a week with Management oversite in support of the team. The Metronet NOC is responsible for the Voice, Video, DWDM and IP Network that supports customer service. Job Location: This position can sit onsite in Lubbock, Texas; Evansville, Indiana; or can be remote in the states Metronet is able to support: (AK, AL, AR, AZ, CO, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MS, MO, NC, NE, NJ, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, VA, WI, WV). What we offer: Competitive pay Annual bonus opportunity Annual merit increases Affordable insurance (medical, dental, vision, etc.) 401(k) company match up to 6% Paid time off Volunteer hours Perks and discounts Discounted Metronet service in our serviceable area Opportunities for advancement So much more! What you will be doing: Responsible for the daily oversight and support of Metronet NOC technicians, providing direction on workload priorities, ticket queues, and technical assistance as required. Act upon network events with a high sense of urgency and customer care Provide technical assistance and guidance during network events, engaging next level technical resources and management as appropriate Communicate with customer and partner-provider NOC management and technical personnel in order to quickly resolve network issues and restore service Escalate effectively during network events, as well as maintain order in a high-pace network environment Ensure accurate and regular communications to Metronet associates and customers during network events. Ensure that NOC personnel are implementing effective Event and Incident Management processes to detect and resolve service outages and degradations as quickly as possible and are returned to normal service levels. Ensure timely response to customer inquiries for assistance, and request for RCA reports. Ensure an effective problem management process exist to remedy underlying situations that cause events and Incidents. Participant in Network Operations Center staffing and operations to include hiring, work scheduling, performance management, rewards and recognition, training, and career development. Participant in process/procedure development and best practices as it pertains to network monitoring, ticketing, and trouble resolution Ensure all technicians remain proficient; identify training for each skill set providing progress reports on operation team training and certifications Provide leadership and direction to NOC, field, and engineering associates in pursuit of network reliability and integrity to minimize any service disruption and maximize system availability. What you need for this position: 5+ years working in a NOC environment in the telecommunications industry. Bachelor's degree or equivalent experience in telecommunications, electronics, computer science or business. Solid understanding of Ethernet & IP/MPLS protocols and prior experience with DWDM/core transport networks. Experience with Nokia, Adtran, Calix, Cisco and/or Juniper equipment is a plus. Prior hands-on experience with EMS, NMS, ticketing systems, and other network tools. Knowledge of ITSM principles and methods is desirable. Knowledge of Metasolve M6 workflows, tasks, CLRs, and best practices is desirable. Must enjoy a dynamic a continually changing work environment and willingness to adapt to changes in priority and focus. Willing and able to work any shift in a 24x7x365 environment. Clear and concise verbal/written communications skills is essential Experience with knowledge systems is desirable. Professional attitude Join us and find out what it means to love your career! At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless. Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer. #LI-HLO