Counseling services director jobs near me - 46 jobs

The Director, Regulatory Counsel will oversee the development and maintenance of a library of compliant borrower communication related to mortgage servicing, including pre-foreclosure, loss mitigation, loan modification, lien releases, assignments, and other required notices. What you will do Provide oversight and strategy to effectively maintain library of borrower and other required communication related to mortgage servicing, including pre-foreclosure, loss mitigation, loan modification, lien releases, assignments, and other required notices. Interpret regulatory and legislative requirements related to mortgage servicing Understand notarial and recordation requirements for relevant documents. Ensure change management processes are followed so notices are updated timely. Produce and deliver client communications, including articles and webinars, regarding changes in regulatory requirements. Provide advice, guidance, and insight to Senior Management and staff personnel on emerging compliance issues and consults the company in establishment of controls to mitigate risk. Ensure policies and procedures are followed and reviewed and updated, as appropriate, at least annually. Perform other projects and special assignments. What you will bring Juris Doctorate required Admission to at least one state bar 3-5 years of legal, regulatory, and compliance legal experience Strong attention to detail and time management Self-starter with exceptional problem solving and analytical ability Ability to collaborate and build relationships Experience using Lexis and other legal publications Proficient in MS Office What we offer Competitive payrates based on skills and experience Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts Rest and relaxation: Paid holidays and generous PTO based on tenure Community and Philanthropy: Paid volunteer time Paid Maternity and Parental Leave Contribute to your future: 401K plan and robust continuous learning opportunities Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect's remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “ The 5C's” : Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ************************

The Director of Managing Counsel will oversee the delivery of legal services and advice for the Company, acting as the main attorney for Blue Cross NC's Privacy Program. This role manages both attorneys and non-attorneys and oversees Blue Cross NC's Privacy Program related to safeguarding employee, customer and corporate information pursuant to legal, regulatory and contractual requirements and standards that govern Privacy, and reports directly to the Vice President of the Legal Department & Deputy General Counsel. The Managing Counsel brings expertise in several areas of law essential to both the Company and its subsidiaries, works closely with Company Officers and senior executives, and leads the team within the Legal Department. What You'll Do Directs the efforts of the legal staff and related support personnel while utilizing legal expertise to ensure the Company and its subsidiaries are in compliance with various laws and regulations that govern Privacy. Serves as the Privacy Officer for the Company, responsible for overseeing the development, implementation, maintenance, and enforcement of privacy policies and procedures in accordance with state and federal laws and regulations. Serves as primary point of contact for privacy-related matters, including regulatory inquiries, customer concerns, and internal escalations. Develops strategy to accomplish objectives and ensures the Company and its subsidiaries maintain a solid legal foundation upon which to conduct business. Advises and counsels Company Officers, senior management, and the Board of Directors on privacy laws that arise in the Company's business operations; researches and prepares legal memoranda and opinions applying technical legal knowledge to varying business situations and personnel issues; assists Company management with risk identification and management. Assists the Company with business transactions and the development of new products, services, and business relationships. Confers and negotiates with attorneys and management in other companies. Attends high-level conferences involving BCBSNC management and management in other companies or senior government positions. Writes legal opinions or otherwise provides legal advice that require extensive research of statutes, regulations, or court decisions in complex areas of law. Leads practice area team (e.g., corporate, health care plans). Supervises direct reports including performance management, coaching, conflict resolution, motivating and engaging. Manages growth and development of personnel, with career development, performance management and succession planning. Assigns projects to team members, coaches and mentors team members. Participates in development of, interprets, and improves Company policies. Assists the Company with implementing existing and new programs, policies, and procedures. Researches, interprets, and advises on statutory and case law, administrative rules, and regulations. Monitors legislative and regulatory proposals, evaluates such proposals, and assists Company management with formulating the Company's position of these matters. Performs management duties include hiring, training, coaching, counseling and evaluating performance of direct reports. Makes decisions regarding retention of outside counsel and manages substantial budget for external legal services. Performs other duties as assigned. What You Bring JD from an accredited law school 10 years of professional legal experience 5 years of leadership experience In lieu of degree, 12+ years of experience in related field Licensed to practice law in North Carolina or must obtain License within 1 year of employment. Bonus Points Certified in Healthcare Privacy and Security (CHPS) or Certified Information Privacy Professional (CIPP) highly preferred. HIPAA and other similar federal and state privacy, security and data protection regulations highly preferred What You'll Get The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $210,268.00 - $336,430.00 Skills Administrative Law, Business Contracts, Commercial Contract Management, Contract Management, Contract Negotiations, Law, Legal Administration, Legal Analysis, Legal Compliance, Legal Consulting, Legal Practices, Legal Research, Legal Services, Legal Support, Negotiation, People Management, Privacy Compliance, Privacy Laws, Procurement, Statutory Interpretation, Vendor Contracts

The Director, Regulatory Counsel will oversee the development and maintenance of a library of compliant borrower communication related to mortgage servicing, including pre-foreclosure, loss mitigation, loan modification, lien releases, assignments, and other required notices. What you will do Provide oversight and strategy to effectively maintain library of borrower and other required communication related to mortgage servicing, including pre-foreclosure, loss mitigation, loan modification, lien releases, assignments, and other required notices. Interpret regulatory and legislative requirements related to mortgage servicing Understand notarial and recordation requirements for relevant documents. Ensure change management processes are followed so notices are updated timely. Produce and deliver client communications, including articles and webinars, regarding changes in regulatory requirements. Provide advice, guidance, and insight to Senior Management and staff personnel on emerging compliance issues and consults the company in establishment of controls to mitigate risk. Ensure policies and procedures are followed and reviewed and updated, as appropriate, at least annually. Perform other projects and special assignments. What you will bring Juris Doctorate required Admission to at least one state bar 3-5 years of legal, regulatory, and compliance legal experience Strong attention to detail and time management Self-starter with exceptional problem solving and analytical ability Ability to collaborate and build relationships Experience using Lexis and other legal publications Proficient in MS Office What we offer Competitive payrates based on skills and experience Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts Rest and relaxation: Paid holidays and generous PTO based on tenure Community and Philanthropy: Paid volunteer time Paid Maternity and Parental Leave Contribute to your future: 401K plan and robust continuous learning opportunities Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect's remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “ The 5C's” : Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ************************

Are you a mid-level attorney in the FinTech space with experience negotiating bank partnerships and product counseling innovative commercial and consumer financial products? Are you looking for an in-house role where you will work closely with key stakeholders, help design unique financial products, and independently lead commercial transactions, all while helping your favorite restaurants adapt, grow and thrive? If so, look no further! Toast is driven by its all-in-one platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our FinTech business line designs and builds creative solutions to assist restaurants with their unique and evolving financial needs, including access to a full suite of embedded banking products (e.g., loans, checking, credit/debit cards, etc.), AI-driven financial management solutions, stored-value cards for guests, payment processing tools, and more! Toast is hiring a mid-level attorney to be the primary point of contact for our Embedded Finance team's legal needs and to provide transactional and regulatory legal support to the FinTech business line. In this role, you will advise and engage with passionate, enthusiastic business partners to negotiate strategic financial partnerships and help design cutting-edge financial products for restaurants, their teams, and their guests. This role will allow you to apply your fintech subject matter expertise to familiar products while also getting exposure to totally new ones, and you'll do it all in a fun and collaborative environment that values your insights, creative thinking, intellectual curiosity, and ability to “roll”* with it. This is an independent contributor role and reports to Toast's Assistant General Counsel, FinTech. What you will do: Draft complex commercial agreements and lead negotiations with financial institutions, payment processors, strategic partners, and merchants in connection with fintech products and services appropriate for restaurants, their staff, and their guests. Represent Legal on cross-functional teams to help design and implement cutting edge financial products, identify creative solutions to unique use cases and escalated issues, and ensure compliance with financial regulations and other applicable laws, partner contracts, card brand rules, and industry best practices. Research, analyze, and respond to questions, disputes, and escalations, and advise cross-functional stakeholders on legal and regulatory requirements, risks, and considerations regarding Toast's suite of fintech solutions. Draft user terms and agreements (e.g., cardholder agreements, credit agreements, and website terms of service). Review customer facing materials, including multi-channel advertising, customer enablement tools, and user experience content, for compliance with federal and state laws and best practices, and provide feedback and guidance to Marketing, Design, and Go-to-Market team stakeholders. Do you have the right ingredients* ? (Requirements) A J.D. from an ABA-accredited U.S. law school, and membership in good standing to at least one state bar. Extensive experience advising fintech businesses and Director+ stakeholders on a variety of financial products and services, including embedded finance products for merchants and payments solutions (including payment card processing). Strong commercial drafting skills with experience independently leading negotiations, specifically within the financial services industry. Deep knowledge of financial laws and regulations, including: commercial/consumer banking regulations (including Reg B, Reg E, Reg Z, Reg CC, and Reg DD), federal and state consumer protection laws (UDA(A) P), laws governing electronic funds transactions (including Reg E, and NACHA); state and federal money transmitter laws, and card association and payment network rules. Exceptional written and verbal communication skills, with a demonstrated ability to distill complex legal concepts into clear, concise, and impactful advice for diverse business audiences, including senior leadership. Ability to seamlessly partner with product and cross-functional teams to provide effective legal guidance while driving key business outcomes. Experience advising on products that incorporate AI components is preferred. AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$192,000-$260,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking an energetic, analytic, and intellectually curious Independent Assessment & Review Manager to join our Fraud Risk team. This role - as part of the 2nd Line of Defense - will conduct assessments of the fraud program design and operational effectiveness, evaluating prevention, detection, and response capabilities, including processes, tools, skills and staffing. Additionally, the person in this role will look to ensure alignment with industry best practices and compliance with regulatory standards as well as identifying exposure to fraud across business units, products, and channels making sure vulnerabilities are recognized and understood. The ideal candidate will have experience in risk management and analytic strategy and will be an agile learner, think strategically, and possess strong communication and problem-solving skills. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. What you'll do: Develop fraud 1st line program assessment methodology and approach Provide actionable feedback and recommendations to improve fraud program resilience Monitor the implementation of recommended improvements and the ongoing evolution of the program to meet dynamic fraud landscapes and regulatory changes Record discrepancies between existing controls and the level of risk protection required, highlighting areas where enhancements are needed Assess the impact of new products and initiatives to the fraud risk appetite, conducting reviews and providing effective challenge Confirm that regulatory compliance considerations are fully integrated into the fraud risk framework Develop fraud standards and fraud risk questions to be leveraged by Supplier Risk Management for vendor assessments Review and assess fraud forecasts and forecasting methodologies, providing strategic insights and recommendations to further enhance accuracy What you'll need: Bachelor's degree with 8+ years experience in risk management and analytic strategy within the financial services industry preferred Knowledge of banking products, processes and regulations Experience querying large datasets using SQL Exceptional interpersonal, verbal and written communication skills Strong leadership, collaboration, influencing and organizational skills with attention to detail Must be self-motivated with the ability to work independently or within a group under minimal daily direction. Intellectually curious. You adapt to change, embrace bold ideas, ask questions, test assumptions, and challenge conventional thinking Strong analytical and problem-solving skills, with the ability to analyze complex issues, develop innovative solutions, and make data-driven decisions Experience leading and managing meetings with cross functional teams, effectively and efficiently communicating and driving engagement. Proficiency in data analysis and deriving meaningful insights for decision-making Demonstrated ability to collaborate with multidisciplinary teams, take ownership of deliverables, and drive assigned tasks to completion, in a timely manner. Experience with regulatory compliance and corporate governance standards Ability to work under tight deadlines Ability to manage multiple initiatives and competing priorities, meet deadlines, and adapt to change Proficiency with Google Suite and/or Microsoft Office products Strong team player Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

About Coalfire Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Coalfire Federal is both an authorized C3PAO and CMMC RPO - and we're currently seeking Certified CCA Assessors to join our growing team. Completed Tier 3 Suitability is required for this position. Position Summary As a Certified CCA Assessor you'll work with leading manufacturing, IT, Cloud, professional service organizations, and the Defense Industrial Base (DIB) serving the United States Department of Defense (DOD). You will be part of a team that supports the efforts of these organizations to satisfy DOD's Cybersecurity Maturity Model Certification and related government regulations as an assessor to certify organizations' compliance with CMMC requirements. Location Details All CMMC Assessor positions are full time remote. Occasional or limited travel may vary based on client needs. What you'll do As a CCA Assessor, you will support assessing whether members of the DIB have adequately prepared for compliance with CMMC regulations CCA Assessors are part of a team that will evaluate an organization's readiness for assessment, which include the experience and capability for tasks such as: collect and examine evidence, observe, test and analyze results clearly and effectively score OSC practices and validate preliminary results generate preliminary report findings finalize findings for an assessment report and deliver recommended assessment results What you'll bring Working knowledge of the controls and implementation of DFARS Clause ************ (NIST 800-171) Direct involvement with building reports that clearly communicate met and not met objectives in accordance with assessment guidelines Ability to track detailed tasks and ensure timely delivery of project deliverables Excellent communication and problem-solving skills Critical thinking, and ability to balance security requirements with mission needs Must be well-organized and detail-oriented with the ability to coordinate, prioritize multiple tasks, and be adaptable to change to accomplish assignments Ability to work independently and as a part of a team Professional and polished interpersonal and communication skills with team members and stakeholders Hands on security and consulting experience Education Completed Bachelor's degree from an accredited university, preferably in an IT related field. Clearance / Suitability Requirements US Citizenship Required Currently possess completed Tier 3 Suitability with the Cyber AB Certifications Required: Completed CCA Certification, with completed/active Tier 3 Suitability with the Cyber AB Years of Experience Minimum 5 to 7 years of overall experience in the IT Security / Cybersecurity industry To include overall 3 years in a Client facing role providing risk assessment, advisory services, and/or consulting - ideally in a federal environment Previous experience working for a CMMC RPO or C3PAO (Candidate or Authorized), or other 3PAO assessments is preferred Bonus Points Additional cybersecurity certifications and experience highly desired (i.e, CISSP, CISM). Experience with NIST 800-37, NIST 800-53, and FISMA. Experience with FedRAMP assessments and cloud security DIB experience Why you'll want to join us Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options. Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Posting Date 12/23/2025300 First Executive AveSte A, St Peters, Missouri, 63376-1655, United States of America No Brag, Just Fact! Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally. General Purpose of the Job The Director, Clinical Services (DCS) serves as a strategic driver of clinical excellence. Empowering Clinical Services teams by driving accountability for safety response/readiness, developing talent through coaching, leading clinical outlier support initiatives across their division, and setting clinical strategy in partnership with divisional leaders. This role ensures alignment on quality improvement plans, regulatory compliance, strategic execution of clinical initiatives, and measurable outcomes in quality, safety, and patient care. Essential Duties & Responsibilities: Safety Response & Readiness Drive accountability with Clinical Services Managers to their core safety responsibilities; ensure timely completion of Safety Snapshots. Provide on-site support for large safety issues or Immediate Jeopardy surveys (CMS + CLUE). Coaching & Talent Management Drive accountability with MCS team to performance outcomes. Coach MCS where underperforming or struggling with difficult relationships. Create space for regular development conversations; advocate for TM growth opportunities/succession planning. Driving Clinical Outlier Support Drive prioritized process execution for opportunity areas in partnership with Operations & Home leaders. Resource priorities by largest value to clinical excellence. Rally MCS team across Division to drive clinical outcomes/safety for all modalities. Collaborate with Operations leaders to drive accountability where appropriate. Sets Clinical Strategy for Division Lead Division's Clinical Landscape/strategic alignment on outcomes/quality/safety in partnership with DVP. Execute rollout of clinical initiatives/action plans; ensure accountability/measurable outcomes. Perform other duties as assigned Required: Bachelor's degree in nursing or related field. Minimum of 8-10 years of clinical experience, with at least 4 years in a leadership role. Strong knowledge of regulatory requirements and quality improvement processes. Excellent communication and leadership skills. Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook Preferred: Master's degree in nursing, Healthcare Administration, or related field. Experience in dialysis or nephrology. Certification in healthcare quality or patient safety. Experience managing remote teammates. Certificates, Licenses, and Registrations Required: Current RN license in state of practice with no Board of Nursing disciplinary actions. Current driver's license, reliable transportation, and vehicle insurance in the state of residence. Preferred: Certification in Healthcare Quality (CPHQ) or similar CPR & ANNA certification Currently hold or previously have held CNN, CSN, or Bonet Certification Travel and Time Requirements Regional travel up to 50% of the time Availability for evening and weekend work as needed On-site presence in facilities 2-3 days per week Additional Requirements Language Skills: Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position. ADA/Reasonable Accommodations: DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position. Work Environment: Level III - Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions. Visual: Vision adequate to perform the essential duties/responsibilities of position. May be required to demonstrate the ability to differentiate colors on a test strip. Physical Demands: Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities: Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions. Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals. Here is what you can expect when you join our Village: • A "community first, company second" culture based on Core Values that really matter. • Clinical outcomes consistently ranked above the national average. • Award-winning education and training across multiple career paths to help you reach your potential. • Performance-based rewards based on stellar individual and team contributions. • A comprehensive benefits package designed to enhance your health, your financial well-being and your future. • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Why wait? Explore a career with DaVita today. Go to ************************* to learn more or apply. What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-SS4 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $98,000.00 - $155,000.00 per year.If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at *********************************** Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

At St. Vincent Family Services, it is our job to help families build bright futures. Make it your job too! We offer competitive wages, comprehensive benefits, 401K matching & a generous PTO package. These benefits are just a few reasons to join our team. SUMMARY The Outpatient Family Services Clinician, as a member of the Outpatient Family Services Team is responsible for providing therapeutic services to children and families. Services include but are not limited to individual and family therapy, crisis intervention, prevention consultation and education, and linkage to needed community resources as needed. This position reports to the Program Director. ESSENTIAL DUTIES & RESPONSIBILITIES Provide therapy to children and families participating in the program. Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences. Integrates principles of Trauma Informed Care in all aspects of work. Is sensitive to the children's culture and socioeconomic characteristics that delivers the best possible care to the youth and families served. Accountable for mental health treatment of children and families including ongoing assessment of treatment progress. Assist in the management of crisis situations with the exclusion of restraint as needed. Provide billed services at a minimum of 100% of the stated Agency expectation on a monthly basis. Complete required on-going documentation within each child's records in accordance with ODMH, ADAMH, and agency standards. Develop and implement Treatment Plans in collaboration with youth and families and administer case openings, transfers, closures and progress summaries. Respond to community crisis referrals in congruence with Program Director. Act as a link to the families regarding therapeutic progress of the child. Provide advocacy, monitoring, and linkage to services for families while the child is receiving mental health services. Participate in staff and team meetings for the schools and agency, staff development and in-service training, planning interventions and regular supervisory conferences. Gather statistical and research information to be used for outcomes purposes. Other duties as assigned or requested. EDUCATION & EXPERIENCE Master's Degree in Social Work/Counseling. Current Licensure in the State of Ohio (LSW/LISW, LPC/LPCC or Psychologist) is required. Valid Driver's License and Proof of Auto Liability Insurance Coverage. Rendering Provider number required based on level of licensure. National Provider Identification number required. Proficiency with MS Windows and Outlook Previous experience working with school-age and/or pre-school children preferred LANGUAGE SKILLS Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community. Ability to complete, interpret and respond to clinical documentation inquiries. Ability to communicate sensitive information to client families and employees. REASONING ABILITY Ability to work evening and/or weekend hours due to the service delivery and administrative needs of SVFC clients and families. Ability to complete and turn in paperwork in a timely fashion. Ability to maintain high degree of empathy and compassion in meeting the needs of our clients and client families. Ability to build strong bonds with employees and managers to foster open, honest and candid communication. Ability to multi-task and maintain organization in a fast paced, changing environment. Ability to manage change in an organization reengineering its culture and approach to workload management. Ability to create and maintain highest levels of confidentiality when dealing with client information, SVFC proprietary information and sensitive situations. Ability to work and contribute as member of team. Physical Demands While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and listen. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 15 pounds. Ability to complete crisis intervention training and successfully pass course for certification and perform techniques to a satisfactory level. Work Environment The noise level in the work environment is usually moderate. May experience loud, verbal displays of outbursts from potentially distressed children seeking treatment. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. Building temperature may vary during each season and the work environment may be unseasonably cold or warm during the year.

We are seeking an experienced Clinical Director to lead our multidisciplinary behavioral health department serving adults and youths living with mental health and substance use issues and disorders. This is a unique opportunity to make a lasting impact on individuals and families while shaping the direction of our outpatient clinical services. Responsibilities: Provide clinical leadership, supervision, and support to mental health and substance use providers (therapists, case managers, prevention and support staff). Oversee the development, implementation, and evaluation of treatment and prevention programs for both youths and adults. Ensure clinical excellence, compliance with state and federal regulations, and alignment with best practices in behavioral health care. Monitor quality of care through chart reviews, staff training, and outcome evaluation. Establish and collaborate with community partners, schools, courts, and healthcare providers to support coordinated care. Participate in program development and strategic planning to expand services and improve access. Work closely with primary care providers within an integrated healthcare setting. Previous relevant experience in a nonprofit community behavioral health center or Federally Qualified Health Center preferred. Knowledge and experience in integrated healthcare (behavioral health and physical care) preferred. Qualifications Requirements: LISW/LPCC required; CCDCII or II strongly preferred. Minimum of 5 years' experience in behavioral health, with at least 2 years in a supervisory or leadership role. Demonstrated expertise in working with individuals with mental illness and co-occurring substance use disorders across the lifespan. Strong leadership, organizational, and communication skills. Unique benefits at Southeast: Flexible work schedule Employer-paid training opportunities Student Loan Repayment through HRSA Programs Opportunities for growth and advancement Paid parking downtown Walking distance from many delis and restaurants! As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process). EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law.

TITLE: Licensed Outpatient Clinician CLASSIFICATION: Licensed Clinician GENERAL DESCRIPTION: The role of the Outpatient Clinician includes assisting clients and families with establishing a continuum of health and behavioral healthcare, ensuring open access to services and community resources, providing counseling services via individual and group work, while identifying and linking clients and families with the appropriate level of care to best support their needs. ESSENTIAL DUTIES AND RESPONSIBILTIES: Collaborate with team members, clients, and families to implement person-centered and family-centered, recovery-oriented, evidence-based, and trauma-informed care. Provide therapeutic services to clients of all ages; adolescent, teen, adult and geriatric. Provide initial screenings to identify any urgent or routine needs, assess basic need concerns, assess safety concerns by completing necessary risk assessments, and collaborate with case manager to schedule follow up appointments as appropriate. Provide crisis management services and coordinate with Emergency Services as appropriate Initiate initial treatment plan with clients and generate individualized, evidenced based treatment goals. Provide individual, family and group therapy sessions for identified clients and family utilizing an evidenced based treatment modality such as Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing, etc. Collect and gather pertinent information & data from clients and families to better understand their symptoms, behaviors, history, identified strengths and needs, overall functioning, treatment goals and identify preferences to determine appropriate level of care and services. Assist in completing necessary intake paperwork including releases and consent forms with the clients and families permission. Provide psycho-education to clients and families regarding their rights and responsibilities Utilize evidence-based interventions, including motivational interviewing skills, to empower clients and families with improving their overall health and wellness. Engage in effective coordination of care across health and behavioral health services to facilitate wellness and recovery of the whole person. Serve as a community educator by providing mental health information to relevant individuals, organizations, and groups. Monitor and track outcome measures for caseload. Maintain case record and production expectations as required by the agency, funding sources, and accreditation authorities. Participates in treatment team, providing clinical updates on case load. Performs other duties as assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of community resources. Excellent verbal and written communications skills. Strong interpersonal and customer relations skills. Organizational, time management and problem-solving skills. Knowledge regarding psychiatric rehabilitation and understanding of recovery model. Understanding of and competence in serving culturally diverse populations and age group Ability to set limits, confront behaviors and redirect. Ability to assess, teach and model skill development techniques. Knowledge of evidence based modalities such as Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT). Prior experience working with families, children and adolescents. Participate in required trainings focused on Motivational Interviewing, EMDR, Medication Assisted Treatment and Cognitive Behavioral Therapy. Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing, and previous experience with mental health documentation Proficient in the use of typical office technology (computers, e-mail, etc.) and Electronic Health Record systems (Avatar experience a plus!) Posting Date: ___________ Posting Number: _________ MINIMUM QUALIFICATIONS: Must be a Masters (Preferred) or Bachelors Licensed LSW, LPC, LISW, or LPCC. Experience working within an integrated behavioral health setting preferred. Experience working with clients and patients of all age groups, cultural and economic backgrounds. Valid driver's license and reliable transportation to provide home and community-based services to clients and families. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Posting Approvals: Director of Human Resources___________________________________ Date____________ President/CEO ___________________________________________ Date____________ Approvals: Immediate Supervisor_________________________________________ Date____________ Manager/Dept. Director________________________________________ Date____________ Acknowledgement of Receipt: The duties and responsibilities of this position have been explained to me and I certify that I have received a copy of this job description. Employee Name: ____________________________________________________________ Employee Signature: ________________________________________ Date___________ Posting Date: ___________ Posting Number: _________ 09.05.02.00-A Rev. 5/26/2023

This opportunity will be on-site in Colorado, Oklahoma or Wisconsin. Cornerstone, part of The Pennant Group family, is currently seeking entrepreneurial-minded leaders with proven results in building and leading exceptional clinical teams - and has a passion for the home health, hospice and home care industry. Join us in making an impact and shaping the future of home healthcare! About the Opportunity: The CCO-in-Training (CCIT) Program is a 12-week, full time paid executive training program designed to prepare outstanding leaders for an opportunity to lead and manage clinical services and teams in a home health, hospice, or home care setting. CCITs learn how to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business model that powers Pennant's success. Successful CCIT graduates may advance to lead one of our thriving agencies or future agencies, with continued mentorship and operational support from experienced clinical partners. As a CCIT, you will gain hands-on practical experience in high quality clinical care services, agency operations, administrative support, and people leadership skills to equip you to take on a more strategic and elevated Director of Clinical Services position (or equivalent). The CCIT program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. Key Responsibilities: Engage in immersive, on-the-job training across clinical, operational and administrative management functions. Shadow department heads and front-line staff to understand the day-to-day rhythm of agency operations, processes, and clinical controls. Take the lead on real-time projects and contribute to meaningful improvements within your host agency. Prepare for a Director-level role by mastering staffing, team engagement, and community growth initiatives. Study relevant state regulations and best practices in home healthcare operations. Align leadership and interpersonal skills with our CAPLICO core values and mission. Qualifications: Current, unencumbered, active license to practice as a Registered Nurse, Speech-Language Pathologist, Occupational Therapist, or Social Worker in the state where services are rendered; must maintain applicable state licensure requirements at hire, and for the entire duration of employment. Minimum of one (1) year of experience required, preferably in a home health or hospice treatment setting. Current and nationally accredited CPR certification. Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care. Must understand and adhere to the ethical standards of the respective licensure governing board. Must have a valid driver's license, current automobile insurance, and a safe driving record. Open to relocation based on available opportunities About Us: Cornerstone, an affiliate of The Pennant Group (NASDAQ: PNTG), is committed to delivering compassionate, personalized care to patients and families in the comfort of their own homes. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care. We are guided by the core values that shape Pennant's unique culture: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership We believe in empowering our people, fostering excellence, and creating an environment where personal and professional growth thrives. Our culture makes Pennant a truly unique place to work. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at **************************** #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************

Classification: Full-Time | Exempt Are you a proven leader with a passion for senior care and operational excellence? Join Visiting Angels Columbus West, a top-rated home care agency, as our Director of Home Care & Residential Services. This is a high-impact leadership opportunity to oversee agency operations and play a key role in launching a new 16-bed residential assisted living facility in 2025. We are seeking a strategic, compassionate professional who can lead a high-performing team, ensure compliance and quality care, and drive the growth of both our home care services and new residential program. Why Join Visiting Angels Columbus West Purpose-Driven Work Make a difference in the lives of seniors and their families by overseeing the delivery of personalized, high-quality care. Leadership Opportunity Lead a growing team across two care models-home care and residential assisted living-shaping the culture and systems from the ground up. Collaborative Culture Join a tenured and mission-aligned leadership team that values accountability, innovation, and relationship-based care. Room to Grow Contribute to long-term strategy, drive operational improvements, and be a key player in our next chapter of expansion. Key Responsibilities Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025 Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care Maintain strong relationships with clients, families, caregivers, and community partners Manage financial performance including budget oversight, billing, payroll, and vendor coordination Respond to on-call evening and weekend demands as part of a shared leadership rotation Qualifications Bachelor's degree in Business Administration, Healthcare Management, or a related field required Minimum 5 years of leadership experience in home care, senior living, hospice, or a healthcare operations setting Proven track record in staff development, compliance oversight, and financial management Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office Strong leadership presence, high emotional intelligence, and ability to manage change Clear and professional communication skills, both written and verbal Ability to problem-solve, think critically, and make informed decisions Must have reliable transportation and be available to support the business outside standard office hours when needed We Offer Competitive salary with performance-based bonus potential 401(k) retirement plan Paid time off and holidays Supportive leadership team and positive workplace culture A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care

Job purpose The Clinical Services Director provides leadership of clinical services and development of new processes and procedures for ITP with the input of the Medical Director. The CSD is responsible for the consistent delivery of compliance oversight and education. The CSD will work with the Crisis Coordination team as well as the outpatient care team to deliver efficient and effective patient care . Duties and responsibilities Leads the development of clinical services Assists with Policy and Procedure development Provides expert level review of clinical records Work and Collaborate with the Crisis Services division Time system management for Crisis Services providers Review and Develop Outpatient Service processes- Managing patient scheduling, prior authorizations, pharmacy calls, missed appointments Manage Crisis Services providers schedule Ability to look at trends and forecast hiring needs for provider coverage, and forecast crisis staffing needs based on utilization data Provides collaborative leadership, and communication, for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating recommendations for improvement, and the rational for the recommendation Actively communicates with providers at all levels Provides face-to-face educational opportunities with physicians and staff Expert level documentation and ability to effectively communicate the need for through documentation to others Knowledge of Medicare, Medicaid and insurance requirements Qualifications Education: Master's Degree in Nursing preferred Licensure: RN Experience: Three to five years of clinical management experience Experience with regulatory survey management Experience communicating & working closely with Physicians Understanding and experience in behavioral healthcare Demonstrated skill in utilization management and review systems Ability to work independently and collaboratively with multiple disciplines Demonstrated skill in problem solving, consensus building, conflict resolution, advocacy, and team building Ability to accomplish work objectives where few precedents or guidelines currently exist Must have proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical Records Excellent oral and written communication skills Working conditions This job predominantly works from Des Moines office, but does require some travel to hospital/clinical locations. Incumbent will be exposed to virus, disease, infection from patients. Physical requirements While performing the duties of this job, the employee is regularly required to talk and hear. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients. Direct reports Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Reporting structure The Clinical Services Director reports directly to Psychiatric Medical Care's Chief Clinical Officer (CCO).

At St. Vincent Family Services, it is our job to help families build bright futures. Make it your job too! We offer competitive wages, comprehensive benefits, 401K matching & a generous PTO package. These benefits are just a few reasons to join our team. SUMMARY The Outpatient Family Services Clinician, as a member of the Outpatient Family Services Team is responsible for providing therapeutic services to children and families. Services include but are not limited to individual and family therapy, crisis intervention, prevention consultation and education, and linkage to needed community resources as needed. This position reports to the Program Director. ESSENTIAL DUTIES & RESPONSIBILITIES Provide therapy to children and families participating in the program. Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences. Integrates principles of Trauma Informed Care in all aspects of work. Is sensitive to the children's culture and socioeconomic characteristics that delivers the best possible care to the youth and families served. Accountable for mental health treatment of children and families including ongoing assessment of treatment progress. Assist in the management of crisis situations with the exclusion of restraint as needed. Provide billed services at a minimum of 100% of the stated Agency expectation on a monthly basis. Complete required on-going documentation within each child's records in accordance with ODMH, ADAMH, and agency standards. Develop and implement Treatment Plans in collaboration with youth and families and administer case openings, transfers, closures and progress summaries. Respond to community crisis referrals in congruence with Program Director. Act as a link to the families regarding therapeutic progress of the child. Provide advocacy, monitoring, and linkage to services for families while the child is receiving mental health services. Participate in staff and team meetings for the schools and agency, staff development and in-service training, planning interventions and regular supervisory conferences. Gather statistical and research information to be used for outcomes purposes. Other duties as assigned or requested. EDUCATION & EXPERIENCE Master's Degree in Social Work/Counseling. Current Licensure in the State of Ohio (LSW/LISW, LPC/LPCC or Psychologist) is required. Valid Driver's License and Proof of Auto Liability Insurance Coverage. Rendering Provider number required based on level of licensure. National Provider Identification number required. Proficiency with MS Windows and Outlook Previous experience working with school-age and/or pre-school children preferred LANGUAGE SKILLS Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community. Ability to complete, interpret and respond to clinical documentation inquiries. Ability to communicate sensitive information to client families and employees. REASONING ABILITY Ability to work evening and/or weekend hours due to the service delivery and administrative needs of SVFC clients and families. Ability to complete and turn in paperwork in a timely fashion. Ability to maintain high degree of empathy and compassion in meeting the needs of our clients and client families. Ability to build strong bonds with employees and managers to foster open, honest and candid communication. Ability to multi-task and maintain organization in a fast paced, changing environment. Ability to manage change in an organization reengineering its culture and approach to workload management. Ability to create and maintain highest levels of confidentiality when dealing with client information, SVFC proprietary information and sensitive situations. Ability to work and contribute as member of team. Physical Demands While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and listen. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 15 pounds. Ability to complete crisis intervention training and successfully pass course for certification and perform techniques to a satisfactory level. Work Environment The noise level in the work environment is usually moderate. May experience loud, verbal displays of outbursts from potentially distressed children seeking treatment. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. Building temperature may vary during each season and the work environment may be unseasonably cold or warm during the year.

Responsibilities Who We Are: The Excel Center Ft. Worth is an active member of the treatment team, providing continuous patient care, supervision, interaction and role-modeling to patients. This is a generic position (working with either adults or adolescents). Other duties include organizing patient activities, filing, charting, calculating point sheets and levels, driving vans, and completing schedules. All program therapist work under the direction of the Program Director and/or Assistant Program Director. This is not a remote position. The Excel Center Ft. Worth is an outpatient clinic serving ages 5 - 18 and We are a specialized day treatment center meeting the emotional and behavioral needs of children and adolescents. We offer Partial Hospitalization and Intensive Outpatient Programs in a safe and supportive environment for youth whose emotional and behavioral problems are interfering with their ability to function effectively at home, at school, and in the community. Our team of dedicated psychiatrists, nurses, licensed therapists and teachers are experienced in working with children, adolescents and families. An affiliate of Millwood Hospital, the Excel Center of Ft. Worth offers a less restrictive treatment environment than an inpatient facility. This is not a remote position. For more information, please visit our website: ***************************** Position Summary: The Program Therapist performs behavioral health care clinical functions to include assisting patients in meeting their biopsychosocial needs with ongoing assessment, treatment planning, and behavioral management, enhancement of coping skills, family therapy and discharge planning. Position Title: Outpatient Program Therapist (Part-time) - Excel Center Ft. Worth Position Status: Part-Time Regular Schedule (Fully Remote) Salary: Very competitive Work Schedule: Evening IOP (Monday - Friday) 6 p.m. - 9 p.m. (regular scheduled days depending on candidate) Work Location: 1307 8th Ave, 5th Floor, Ft. Worth, TX Must be available to attend the Full hospital and departmental orientations: Week 1: M-F 8 AM - 5 PM / Qualifications QUALIFICATIONS 1. Education: Master's Degree from an accredited college or university, in Social Work or a clinical related mental health field. 2. Experience: Program Therapist requires a minimum of one year of experience in a psychiatric health care facility, with direct experience in family and group therapies, crisis intervention, and treatment skills; must have strong clinical assessment skills. 3. License: Must possess a state license as an LMSW, LCSW, LPC Intern, LPC, LMFT-A or LMFT. Staff are encouraged to pursue LCSW licensure. 4. Additional Requirements: CPR Certification and CPI training in accordance with New Hire policy must be completed prior to providing direct patient care services. May be required to work flexible hours and overtime. WHAT DO OUR CURRENT EMPLOYEES VALUE AT MILLWOOD AND UHS? An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS. About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. *********** EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Address: 10270 Blacklick - Eastern Road NW Pickerington, OH 43147 Role: Director of Clinical Services Job Post Title: Director of Clinical Services Solero Behavioral Transitions We provide a safe and supportive environment for individuals struggling with severe mental illness. Our program offers comprehensive care, including individual and group therapy sessions, case management services and life skills training. A mental health residential facility is a place where people receive intensive, specialized care for mental health and or substance abuse issues in a non-hospital setting. Residents receive 24-hour supervision, treatment, and support from mental health experts. The environment is homelike and supportive, and residents participate in therapeutic activities. Shift: M-F, with a weekend rotation Hours: 8-4:30 Perks at Work Healthcare: Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements Student Loan Forgiveness Programs Approved HRSA Site Approved STAR-LRP Site The Role Itself License/Education/Certification: Formal education program or training in Quality Improvement/Risk Management/Compliance for inpatient or behavioral health settings. Familiarity with healthcare laws, regulations, accreditation standards, state licensure or certification and Best Practices in healthcare compliance program implementation Knowledge of the principals of The Joint Commission and must be well versed in CMS guidelines Knowledge and understanding of the Regulatory Compliance Ohio Department of Mental Health and Addictions Serves as resource for faculty regarding medical record content and regulatory requirements Ability to adapt to change and work under stressful situation Education: Masters degree in social work with LSW and documented experience in group therapy setting. Counselor Degree Must be 21 yrs or older Top of Form License: LSW, LISW, LPC, LPCC, MFT, LMFT Current unencumbered clinical license per state of practice guidelines. Levels of Care Residential Mental Health Services A service activity which uses clinical and medical interventions, including the administration of physician prescribed medications and clinical monitoring, to help stabilize mental health symptoms to for individuals requiring a more structured and supervised environment. Partial Hospitalization Program Comprehensive Mental Health program with intensive treatment services to help individuals prepare for re-entry into all aspects of their lives including home, work, school and relationships. Program Purpose: We are committed to producing the highest level of clinical outcomes for clients and their families. Solero Behavioral Transitions is a trauma-informed, non-coercive treatment program designed to treat individuals struggling with Mental Health symptoms. The Solero's focused mental health rehabilitation includes; Building Resiliency Optimistic outlook Locus of control Sense of self Ability to bounce back Change management Practical Life Skills Problem-solving Money management Time management Personal change Self-awareness Communication Skills Active listening Nonverbal communication Communication skills Social Radar Negotiation skills These are the core concepts that extend into many areas of a client's life and help develop the foundations for recovery and recovery sustainability.

This is a remote position supporting New Mexico. Candidate needs to be licensed in the State where they reside. Maintains accountability for medical management functions to achieve the business and clinical outcomes for the health plan, meeting contract requirements, National Committee of Quality Assurance (NCQA) accreditation standards, and supporting initiatives with providers and members to manage cost of care. Oversees utilization management and criteria-based reviews of care, clinical appeals regarding medical necessity, and the interaction with claims payment policies and processes. Also oversees the health plans 24/7 Nurse Line program and the clinical management of crisis calls. Depending on SBU/product supported, supports goals, contracts, and accreditation requirements of health plan in conducting reviews of clinical interactions and clinical documentation including reviews of case management, utilization management, vendor, and provider records. Collects data following established procedures and analyzes findings for purposes of continuous quality improvement and for internal and external reporting. Interacts with multiple stakeholders internally and externally. Conduct staff audits, process audits and pre-delegation and delegation activities. Reviews audit results with appropriate stakeholder and manages trainings in conjunction with the trainer for individual and/or for unit learning gaps. Directs, coordinates and evaluates efficiency and productivity of utilization management functions. Works closely with SBU and vendors to assure integration, oversight, and efficiency of utilization management and appeals processes and for delegated functions. In collaboration with the national clinical team, assures that all utilization management-related activities meet the standards required for the state contract and NCQA. Leads and organizes the ongoing evaluation of the utilization management program against quality and utilization benchmarks and targets. Identifies opportunities for improvement; organizes and manages cost of care initiatives. Collaborates with local and national leaders including Quality Improvement, Analytics, Finance, Network, and other areas to assure a comprehensive approach to managing quality of care, service, and cost of care. Provides expert input to Finance regarding patterns of utilization and cost and high cost cases. Assures staff selection, training, and evaluation to promote the development of a high quality team and effective transitions of care with the clinical care teams. Works closely with and provides input to national health plan clinical team on program design, policies, procedures, workflows, and correspondence. Collaborates with Network leaders to design and implement successful methods for working with hospitals, home health, and other services providers. Ensures integration and efficiency of Network strategy and vendor relationships with utilization management and claims processes. Works closely with network on the training and evaluation of providers as well in resolving provider related issues. Directs staff who assure quality, inter-rater reliability and standards are met in daily operations. Responsible for resolution and communication of utilization management issues and concerns and corrective action plan activities and reporting. Participates as a member of health plan Quality Insurance Committee and co-chair health plan Utilization Management Committee. Collects, analyzes and prepares record/documents information for projects related to assessing the efficiency, effectiveness and quality of the delivery of managed care services. Prepares monthly performance reports with audit results. Presents findings at provider, customer, UM and CM meetings as needed. Audits and reviews case manager, Health guide, UM staff, vendor, and provider documentation and telephone interactions against health services quality monitoring standards, regulations, accreditation standards and contract requirements. Reviews vendor and/or provider records against clinical and procedural established standards and contract requirements. Leads and conducts ongoing activities which monitor established quality of care standards in the participating provider network, vendors, UM staff, Health Guides, and for case managers. Assists in the planning and implementation of activities to improve delivery of services and quality of care including the development and coordination of in-service education programs for vendors, providers, UM staff, and case managers. Makes recommendations as to required training based upon audit results. Responsible for monitoring and validating internal audit results and/or corrective action plans. Other duties as assigned. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities 3+ years in utilization management operations. 5+ years in health care quality improvement. Licensure is required for this position, specifically a current license that meets State, Commonwealth or customer-specific requirements. One or more of the following current, active licenses are required: BCBA, LCMFT, LCSW, LMHP, LPC, LPT, LOT or RN. Must have experience overseeing contractual performance standards. Experience with reporting and analyzing managed care utilization data. Strong verbal and written communications skills. General Job Information Title Director, Clinical Care Services - New Mexico, Remote Grade 30 Work Experience - Required Clinical, Management/Leadership, Quality, Utilization Management Work Experience - Preferred Education - Required Bachelor's - Nursing, Bachelor's - Occupational Therapy, Bachelor's - Physical Therapy, Master's - Behavioral Health Education - Preferred License and Certifications - Required BCBA - Board Certified Behavior Analyst - Care MgmtCare Mgmt, LCMFT - Licensed Clinical Marriage and Family Therapist - Care MgmtCare Mgmt, LCSW - Licensed Clinical Social Worker - Care MgmtCare Mgmt, LMFT - Licensed Marital and Family Therapist - Care MgmtCare Mgmt, LMHP - Licensed Mental Health Professional - Care MgmtCare Mgmt, LPC - Licensed Professional Counselor - Care MgmtCare Mgmt, OT - Occupational Therapist, State Licensure - Care MgmtCare Mgmt, PT - Physical Therapist, State Licensure - Care MgmtCare Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care MgmtCare Mgmt License and Certifications - Preferred Salary Range Salary Minimum: $105,230 Salary Maximum: $178,890 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start C **aring. Connecting. Growing together.** The Director, a Subject Matter Expert (SME) in Clinical Variation - Procedural Services will be a team member tasked with addressing complex challenges across various domains and procedural processes, that may include perioperative services, endoscopy, interventional radiology, sterile processing, post anesthesia care units, pre admission (anesthesia) testing, in both acute care and ambulatory surgery settings. This individual must possess a contemporary and advanced understanding of these intricate areas. Our clients seek innovative, transformational solutions to enhance clinical operations, including optimizing workflow efficiencies, improving patient safety protocols, integrating advanced technology for better data management, and implementing cost reduction strategies. Additionally, fostering interprofessional collaboration will be essential to elevate patient care standards while ensuring financial sustainability. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week, with up to 75% travel to client sites. **Primary Responsibilities:** + Provide clinical subject matter expertise to initiative teams to drive financial and quality outcomes, focused primarily on transformational partnership due diligence and implementation including: + Lead Initiatives: Oversee the development and implementation of best practices in procedural services to enhance patient care and operational efficiency + Clinical Expertise: Provide expert guidance on clinical protocols, policies, and procedures related to procedural care, endoscopy, sterile processing, and post-anesthesia management, pre-anesthesia testing, interventional procedures + Data Analysis: Analyze clinical and operational data to identify trends, improve outcomes, and inform decision-making processes + Team Collaboration: Work closely with interdisciplinary teams to foster collaboration and ensure seamless patient transitions through various care settings + Training and Development: Design and deliver training programs for clients/staff to enhance their understanding of procedural processes and standards + Innovation: Stay abreast of the latest advancements in procedural practices and technologies to recommend innovative solutions that improve efficiency and reduce costs + Regulatory Compliance: Ensure compliance with relevant regulations, accreditation standards, and organizational policies within procedural services + Cost Management: Identify opportunities for cost reduction and resource optimization while maintaining high-quality patient care standards + Stakeholder Engagement: Collaborate with stakeholders to assess needs and develop strategies that align with organizational goals and improve patient outcomes + Continuous Improvement: Drive quality improvement initiatives and participate in performance improvement projects related to procedural services + Participates in client delivery, solution design, and analytic requirements of high- quality clinical variation/transformational engagements or services, including presenting executive level reports and dashboards for demonstrating outcome trends + Assesses, designs and implements strategic client goals related to clinical variation initiatives targeted to promote the growth and enhancement of existing structures working in partnership with the organization's executive and physician leadership + May provide subject matter expertise and/or oversight to engagements or other clinical consulting engagements depending upon additional clinical expertise + Oversees and manages OAS team members either directly or through a matrixed, client-based environment + Ensures that client expectations and contract deliverables are met during assigned engagement + Coordinates the development of short and long plans to drive effective clinical and non-clinical sourcing and utilization + Support the creation of sales pursuit materials and other business development activities (e.g. proposals and Change Notices) + Support ongoing design of best practice methodologies in ambulatory and acute care You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 7+ years of professional experience in large, acute care and/or ambulatory based operations, specifically within a procedural setting (e.g. Periop) - evidence of driving efficiency, growth, and cost reduction + Nursing background + Experience working in a highly matrixed organization + Proven experience developing and implementing operating plans, analyzing financial and quality data + Demonstrated experience in engaging physicians and senior leadership and executive dialogue, along with the ability to offer valuable insights and articulate logical explanations when addressing challenging questions + Demonstrated success in yielding unprecedented results within the area of clinical variation + Proven ability to recommend relevant data for specific topics, ensuring it supports the development of KPIs and other performance metrics, and interpret and analyze the data effectively + Ability to use Microsoft products, develop and deliver presentations + Able and willing to travel up to 75% of the time **Preferred Qualifications:** + Clinical consulting experience across multiple clinical and cost improvement-related areas + Experience in provider management and / or clinical transformation consulting engagements resulting in significant recurring financial benefit + Experience developing cost reduction and clinical transformation methodologies and designing innovative solutions in a complex and rapidly changing environment + Solid understanding of health systems / provider organizations *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Director of Residential Services Status: Exempt Program: Residential Services Department: Residential Admin Responsible for oversight and operation of all assigned Arc GLOW Residential homes. Works to ensure that the services offered are of the highest quality and in accordance with the requirements of various governmental regulators. Creates an environment that promotes health and safety, and person-centered choices. Essential Functions: Ensures all pertinent legal and State/Federal administrative regulations and guidelines of Medicaid, OPWDD and the Agency are implemented and followed. Attends any applicable meetings/trainings as a representative or liaison between the Agency and other Provider Agencies/Community Committees within the field. Attends conferences, training sessions, and pertinent meetings as designated (offsite locations included) Acts as a resource person on Residential Programming for individuals, families and Agency staff. Attends all applicable Agency meetings as assigned and appropriate. Prepares and administers (in conjunction with the Vice President, Residential Services) the budget for the Residential Services Program. Maintains records as required by this Agency, and NYS/Federal regulations. Ensures that appropriate supervision and evaluation of Residential Staff occurs per agency policy. Participates in the hiring process of the Residential Services Staff. Maintains a flexible schedule to provide assistance in emergency/crisis situations. Ensures that program specific training is provided to all residential staff upon hire and as needed per regulation and agency policy. Attends all Agency mandated in-service training sessions. Coordinates, participates and monitors a departmental on call system for crisis program support 24 hours a day. Coordinates ongoing Staff development by assisting individuals and groups in the design of projects and materials used to train both the Residents and Staff. Develops services and programs to meet the designated, documented residential needs of our Residents in accordance with the continuum of services established in New York State by OPWDD and Medicaid. Prepares and submits all reports required by OPWDD, Medicaid, this Agency or as requested by the Vice President, Residential Services Ensures that Residential financial records are maintained and monitored per the Agency, OPWDD and SSA protocols. Prepares residential programs for certification or re-certification by appropriate regulatory agencies and participates in regulatory audits. Maintains policies and procedures of all Residential Programs to include updates, additions and provides information regarding same to Staff. Ensures all departmental and Agency policies are being implemented and followed by program staff. Participates in inter-disciplinary team and Staff meetings as needed and applicable. Provides supervision and performance evaluation to all positions that report directly to the Director and provides necessary feedback per Agency policy. Performs unannounced quarterly visits to all residential sites. Reports all incidents, (behavior problems, health problems, accidents, etc.) to the appropriate agencies and necessary persons in a timely fashion as required by regulations and ensures appropriate follow up is completed. Conducts self in such a manner as to meet Agency policies and standards at all times. Participates in investigations in any matter related to the Agency, the Staff, or Program Participants. Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports. Performs any other duties as deemed necessary Punctuality and attendance during scheduled work hours are essential functions of this position. Non-Essential Functions: Participates in Corporate Compliance and Quality Assurance activities Keeps abreast of best practices and new developments in the field Serves on various committees (both internal and external as assigned) Participates in Organization events Supports organization grant opportunities Reporting Responsibilities: Vice President, Residential Services Supervisory Responsibilities: Directly supervises Residential Service Managers. Indirectly supervises other Residential Services employees Knowledge, Skills & Abilities: Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required. Must have sound judgment in decision making Strong organizational skills and problem-solving skills, ability to evaluate and network. Experience working with individuals with developmental disabilities and/or elderly helpful Must be a positive role model and possess both excellent interpersonal skills and leadership abilities. Must be able to work independently, as well as part of a team Must be able to maintain composure during emergency or conflict situations Physical Requirements: Ability to use standard office equipment including personal computer, phone, fax, copier etc. Ability to drive a vehicle. Ability to speak, listen and sit. Lifting minimum of 20 lbs. Be physically able to assist individuals in transferring from wheelchair to another seat when needed Walk up and down stairs Working Conditions: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Will be required to travel to offsite work locations and may be required to travel overnight. Minimum Requirements: Bachelor's Degree in Human Services or related field with a minimum 3-years' experience serving individuals in a residential setting is required. A minimum of 5 years of supervisory experience is required. New York State Driver's License with safe driving history as established by Agency policy.