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Counter attendant skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical counter attendant skills. We ranked the top skills for counter attendants based on the percentage of resumes they appeared on. For example, 18.1% of counter attendant resumes contained cash handling as a skill. Continue reading to find out what skills a counter attendant needs to be successful in the workplace.

15 counter attendant skills for your resume and career

1. Cash Handling

Here's how counter attendants use cash handling:

Provided excellent customer service, food preparation, cash handling during point of sale.
Greeted customers, tagged clothes, bagged clothes, general clean up, cash handling

2. Cleanliness

Here's how counter attendants use cleanliness:

Performed routine inspections to monitor cleanliness of establishment.
Instilled a strong sense of cleanliness and an attention to detail in all forms of service and or safety procedures.

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how counter attendants use pos:

Received and processed customer payments with Aloha POS system.
Collect, count and input money using POS Systems.

4. Math

Here's how counter attendants use math:

Required to use mental math when counting back change to the customer.
Perform mental math, for food purchases * Verbally promote and sell company items attendant * Self- manage and maintain food carts

5. Customer Orders

Here's how counter attendants use customer orders:

Placed customer orders - Assisted in the kitchen Skills and Interests Fluent in Spanish Microsoft Word
Assembled and prepared customer orders, such as beverages, donuts, and sandwiches.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how counter attendants use customer service:

Provided customer service Operated cash register Ran fryer Took/assembled orders Worked at the drive-through window Sanitized and cleaned throughout shift
Performed daily routines such as lane maintenance and customer service with consistent proficiency

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7. Safety Standards

Here's how counter attendants use safety standards:

Maintained food safety standards and a clean work area.
Maintained established departmental policies and procedures, objectives, quality assurance program and safety standards.

8. Professional Appearance

Professional appearance refers to the dress code of a company. While a professional appearance is often requested during an interview, it may not be required in the actual position. In addition to the dress of a job candidate, professional appearance also refers to the overall mood and presentation of the person, including body language, the tone of voice, and the verbal language used during the interview process.

Here's how counter attendants use professional appearance:

Maintained a professional appearance at all times and displayed a positive and enthusiastic approach to all assignments.
Maintained a professional appearance and demeanor at all times in compliance with current department standards and policies.

9. Food Preparation

Here's how counter attendants use food preparation:

Executed daily operations of food preparation and distribution.
Worked at a quick and efficient pace while processing financial transactions, taking orders, and food preparation.

10. Computer System

Here's how counter attendants use computer system:

Operated a computer system for prepaid cards that could be purchased with cash or credit cards.
Process all company assets using currency sorter, pit boss, and Mosler CDS computer system.

11. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how counter attendants use food service:

Acted as counter attendant in food service industry- Worked directly with customers and handled sales- Kept stock room inventory
Gained knowledge in food service and government regulations.

12. Food Orders

Here's how counter attendants use food orders:

Prepared food orders according to customers' request or supervisors' instructions and following approved procedures.
Performed multiple tasks including answering the telephones, taking food orders and packing the orders.

13. Slot Machines

Here's how counter attendants use slot machines:

Dropped the entire gaming floor slot machines and poker tables, return to count room to process all currency and chips.
Pull, transport and count coin and token drops from slot machines in a timely, efficient and cost effective manner.

14. Table Games

Table games refer to a game that you can play over a table. These games include snooker, foosball, table tennis, etc.

Here's how counter attendants use table games:

Participate in the count of currency from slots and table games in compliance with internal controls and gaming regulations.
Count and record all table games, slot machine and bill breaker currency.

15. Beverage Service

Here's how counter attendants use beverage service:

Provided timely, pleasant, and polite food and beverage service to guests
Provide prompt food and beverage services to all guests.

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List of counter attendant skills to add to your resume

The most important skills for a counter attendant resume and required skills for a counter attendant to have include:

Cash Handling
Cleanliness
POS
Math
Customer Orders
Customer Service
Safety Standards
Professional Appearance
Food Preparation
Computer System
Food Service
Food Orders
Slot Machines
Table Games
Beverage Service

Financial Transactions
Drink Orders
Ice Cream
Food Products
Safety Regulations
Soft Count
Casino Floor
RAN
Customer Satisfaction
Inventory Control
Hotel Rooms
Customer Complaints
Balance Receipts
Cash Registers
Hot Entrees

Bank Deposits
Facilities Sanitary
Cash Drawers
Smoothies
PowerPoint
Phone Orders
Making Sandwiches
Order Items
Customer Payments
Clean Glasses
Steam Tables
Credit Card Transactions
Ticket Stubs

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Counter Attendant Skills

Updated January 8, 2025

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