Do you want to help form someone's first opinion of a business or establishment? If you have a friendly disposition that people consider inviting, then consider becoming a counter clerk. Being a counter is a great entry-level position that many young people use as an introduction to the work environment.
Counter clerks are often the first person that a customer encounters upon entering a business. Although their main duty is checking out items for customers, they also greet customers, answer their questions, and recommend products and services. Some other duties they handle include completing customer orders, processing payments, and ensuring customer satisfaction. Counter clerks may also be asked to package items, change receipt paper as needed, count money in the cash drawers, and resolve amount discrepancies.
There are no formal education requirements for counter clerks, and most training is done on the job. Counter clerks should have great customer service, numeracy, and recordkeeping skills. A good memory is also helpful, as these clerks are also expected to demonstrate strong product knowledge.
There is more than meets the eye when it comes to being a counter clerk. For example, did you know that they make an average of $13.0 an hour? That's $27,035 a year!
Between 2018 and 2028, the career is expected to grow -4% and produce -138,700 job opportunities across the U.S.
There are certain skills that many counter clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed near vision, patience and communication skills.
When it comes to the most important skills required to be a counter clerk, we found that a lot of resumes listed 24.4% of counter clerks included customer service, while 8.5% of resumes included food preparation, and 8.0% of resumes included sales floor. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the counter clerk job title. But what industry to start with? Most counter clerks actually find jobs in the hospitality and retail industries.
If you're interested in becoming a counter clerk, one of the first things to consider is how much education you need. We've determined that 17.0% of counter clerks have a bachelor's degree. In terms of higher education levels, we found that 1.4% of counter clerks have master's degrees. Even though some counter clerks have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a counter clerk. When we researched the most common majors for a counter clerk, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on counter clerk resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a counter clerk. In fact, many counter clerk jobs require experience in a role such as cashier. Meanwhile, many counter clerks also have previous career experience in roles such as sales associate or customer service representative.