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Counter clerk skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical counter clerk skills. We ranked the top skills for counter clerks based on the percentage of resumes they appeared on. For example, 21.7% of counter clerk resumes contained customer service as a skill. Continue reading to find out what skills a counter clerk needs to be successful in the workplace.

15 counter clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how counter clerks use customer service:
  • Provide quality customer service -Receive and deliver customers clothing -Managed account information -Handled and managed cash drawer/ reports
  • Delivered excellent customer service by greeting and assisting each customer in an efficient and timely manner.

2. Cleanliness

Here's how counter clerks use cleanliness:
  • Maintained shop cleanliness and inventory levels.
  • Maintained cleanliness according to sanitation requirements.

3. Basic Math

Here's how counter clerks use basic math:
  • Handle cash transactions with basic math and register skills.
  • Perform basic math functions to collect payments and make change.

4. Cash Handling

Here's how counter clerks use cash handling:
  • Greeted customers, prepared and served orders, performed cash handling duties, kept a clean work and service area
  • Assisted in sales, cash handling, food cost management, employee training, and corporate weekly package.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how counter clerks use sales floor:
  • Counted merchandise on the sales floor and in stock room; assisted with inventory checks
  • Helped customers on sales floor with finding right merchandise.

6. Food Preparation

Here's how counter clerks use food preparation:
  • Supervised food preparation quality and counter workers.
  • Supervised and Trained workers in food preparation, and in service, sanitation, and safety procedures.

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7. Groceries

Here's how counter clerks use groceries:
  • Bagged groceries for customers ensuring that their purchased items were appropriately handled.
  • Handled and bagged groceries carefully and according to customer preference.

8. Customer Relations

Here's how counter clerks use customer relations:
  • Advanced to increasingly responsible positions, culminating in contract sales role managing and developing customer relations
  • Created customer relationship skills and promoted problem solving.

9. Customer Orders

Here's how counter clerks use customer orders:
  • Wait on customers, clean all work areas and equipment, prep and prepare food, take customer orders.
  • Attended counter which included cashier, taking customer orders, giving customer orders and answering phones.

10. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how counter clerks use product knowledge:
  • Learned the product knowledge needed to make sales and answer technical questions.
  • Developed menus, including research of product, and product knowledge.

11. Safety Standards

Here's how counter clerks use safety standards:
  • Ensured cleanliness in accordance with Occupational Safety Standards.
  • Clean, sanitize and organize food prep areas, floors and dining area to comply with health and safety standards.

12. Counter Sales

Counter Sale is a process that allows you to take orders over the counter and interact directly with the customer. The customer can also choose their items and bring them to the counter to purchase them. This process is highly beneficial in developing customer rapport and increasing inventory options. Good counter sales reflect positively on an organization and help to build better customer rapport.

Here's how counter clerks use counter sales:
  • Counter sales and other miscellaneous duties such as checking in patrons, handing out shoes, some food services
  • Counter sales, inventory ordering, UPS and FEDEX shipping.

13. Table Games

Table games refer to a game that you can play over a table. These games include snooker, foosball, table tennis, etc.

Here's how counter clerks use table games:
  • Count all the money that came into the casino through gaming, both slot machines and table games.
  • Work together with a team to collect cash and boxes from machines and table games.

14. Computer System

Here's how counter clerks use computer system:
  • Entered package information into computer system.
  • Entered data into computer system accordingly.

15. Slot Machines

Here's how counter clerks use slot machines:
  • Worked closely with a team of eight people on the floor to empty slot machines and count money collected quickly.
  • Helped supervise, as well as participated in, the opening, emptying, and closing of slot machines.
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List of counter clerk skills to add to your resume

Counter clerk skills

The most important skills for a counter clerk resume and required skills for a counter clerk to have include:

  • Customer Service
  • Cleanliness
  • Basic Math
  • Cash Handling
  • Sales Floor
  • Food Preparation
  • Groceries
  • Customer Relations
  • Customer Orders
  • Product Knowledge
  • Safety Standards
  • Counter Sales
  • Table Games
  • Computer System
  • Slot Machines
  • Casino Floor
  • Food Orders
  • POS
  • Soft Count
  • Customer Complaints
  • Drop Boxes
  • Inventory Control
  • Cash Drawers
  • Regulatory Guidelines
  • Slicers
  • Stock Shelves
  • Bank Deposits
  • Training Programs
  • Management Role
  • Drop Offs
  • Ice Cream
  • Quality Customer Service
  • Phone Orders
  • Display Cases
  • Credit Card Transactions
  • Cash Registers
  • Front Counter

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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