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Become A Counter Intelligence Agent

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Working As A Counter Intelligence Agent

  • $67,080

    Average Salary

Example Of What A Counter Intelligence Agent does

  • Diagnose and repair customer's PCs.
  • Performed data backups and full system restores.
  • Assist customers within the Precinct's Standard Operating Platform (SOP).
  • Provided initial contact with clients and checked in products for service.
  • Supported wireless internet and PC system maintenance, updates and upgrades.
  • Offered and sold Geek Squad services.
  • Created and developed software tools used in computer repair.
  • Provided technical support for customer's desktop and laptop computers.
  • Performed backup work for other Agents with my precinct.
  • Facilitate in-store sales, upgrades, installations and service.
  • March 2008- August 2011 Proficient in troubleshooting and repairing the problem with any computer and related accessories.
  • Repair and service of personal computers in an organized team effort while documenting progress.
  • Provide customer service, sales and technology support to the store.
  • Diagnosed and repaired customer laptops for Best Buy Warranty Customers.
  • Perform new PC setup & create recovery discs
  • Facilitate the complete solution of product sales, upgrades, and installations.
  • Provide technical support to clients in store.
  • Assisted fellow Geek Squad agents with software and hardware troubleshooting; Preformed hardware diagnostics and virus removals.
  • Provide customer technical support in hardware and software issues.
  • Perform testing to determine product needs and service solutions.

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Counter Intelligence Agent jobs

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Top Skills for A Counter Intelligence Agent

ComputerHardwarePersonalComputersCustomerServiceGeekVirusRemovalIn-StoreSalesPrecinctTechnicalSupportLaptopComputersSetupServiceSolutionsSoftwareInstallationsTroubleshootBestBuyInitialContactMacOSXPlatformDataBackupsComputerRepairComputerIssues

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Top Counter Intelligence Agent Skills

  1. Computer Hardware
  2. Personal Computers
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Provided installation, troubleshooting, and upgrades of computer hardware, peripherals, operating systems, LAN/WAN devices, and software.
  • Communicated with thousands of individual customers to assess and solve specific issues with personal computers.
  • Provide exceptional customer service in a timely manner.
  • Helped other employees understand how to successfully use the range of Geek Squad resources to meet client tech needs.
  • Performed tasks such as hardware and software installation, virus removal, operating system installation and repair, etc.

Top Counter Intelligence Agent Employers

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Counter Intelligence Agent Videos

U.S. Army Military Intelligence Officer

I've Got Skills: U.S. Army Military Intelligence Officer/Associate Director Homeland Security

NCIS & USACIDC Special Agents (documentary)