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Counter skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical counter skills. We ranked the top skills for counters based on the percentage of resumes they appeared on. For example, 18.3% of counter resumes contained basic math as a skill. Continue reading to find out what skills a counter needs to be successful in the workplace.

15 counter skills for your resume and career

1. Basic Math

Here's how counters use basic math:
  • Perform basic math functions to collect payments and make change.
  • Used basic math to add up bill.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how counters use pos:
  • Operated POS register to make cash and card transactions.
  • Well experienced with Aloha POS system.

3. Math

Here's how counters use math:
  • Perform math and computing weights and measures.

4. Pleasant Dining

Here's how counters use pleasant dining:
  • Provided customers with a pleasant dining experience by assisting them with their choices of award-winning baked goods and sandwiches.

5. Cash Handling

Here's how counters use cash handling:
  • Full access/responsibility of all cash handling (order payments, payouts, pay-ins, staff payroll and nightly cash outs).
  • Counter help: responsible for serving food, great customer service, cash handling, and maintaining a clean store.

6. Cleanliness

Here's how counters use cleanliness:
  • Assisted customers with all of their dry cleaning needs Cashier responsibilities Maintained appearance and cleanliness of store
  • Keep cleanliness of truck and examine truck for imperfections and safe operating situation.

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7. Work Ethic

Here's how counters use work ethic:
  • Self-motivated, detailed, organized, production oriented with excellent work ethic.
  • Up hold company policies to make sure my work ethic is always in good standing with those around me.

8. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how counters use phone calls:
  • Answered phone calls and received phone orders as well as walk- in orders.
  • Answer phone calls and attend to counter when customers come in.

9. Phone Orders

Here's how counters use phone orders:
  • Take orders from walk-ins, or phone orders for delivery or pick-up.
  • Answer phones and takes phone orders.

10. Store Operations

Here's how counters use store operations:
  • Work closely with our Managers to conduct day-to-day store operations efficiently.
  • Communicate effectively with other associates to maintain store operations.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how counters use customer service:
  • Provide legendary customer service experience to for every customer by greeting and assisting customers in finding merchandise and making buying decisions.
  • Maintained store standards of customer service during fast paced operations, handled currency and credit transactions quickly and accurately.

12. National Security

Here's how counters use national security:
  • Instruct members of the Afghan National Security Forces in Explosive Hazard Reduction to mitigate explosive hazards encountered by the forces.
  • Trained 51 Afghan National Security Forces demolition procedures and IED detection and defeat methods during three explosive hazard reduction courses.

13. Inventory Control

Here's how counters use inventory control:
  • Assisted management with weekly inventory control and biweekly stock ordering.
  • Inventory Control Deliver Parts Helped with day to day Operations Theft Prevention Part Sales Maintain Clean and Safe work environment

14. Customer Orders

Here's how counters use customer orders:
  • Handled customer orders and organized retail merchandise.
  • Take customer orders at the counter, dealing with cash payments while being friendly and helpful at all times.

15. Computer System

Here's how counters use computer system:
  • Completed capital transactions and order processing using computer system.
  • Track and Maintain information to automated computer systems.
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List of counter skills to add to your resume

Counter skills

The most important skills for a counter resume and required skills for a counter to have include:

  • Basic Math
  • POS
  • Math
  • Pleasant Dining
  • Cash Handling
  • Cleanliness
  • Work Ethic
  • Phone Calls
  • Phone Orders
  • Store Operations
  • Customer Service
  • National Security
  • Inventory Control
  • Customer Orders
  • Computer System
  • Food Safety
  • Product Knowledge
  • ATF
  • FOH
  • Delivery Orders
  • Food Orders
  • Customer Satisfaction
  • Bank Deposits
  • Store Inventory
  • Customer Complaints
  • Customer Issues
  • Mathematics
  • Smoothies
  • Credit Card Transactions
  • Ice Cream
  • Prep Food
  • Cash Drawers
  • Mission Planning
  • Cash Registers
  • Explosive Devices

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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