How To Become A Counter Operations Agent: What It Is and Career Path

What is a counter operations agent and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a counter operations agent. For example, did you know that they make an average of $14.83 an hour? That's $30,840 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 32,900 job opportunities across the U.S.

ScoreCounter Operations AgentUS Average

Salary

2.4

Avg. Salary $30,840

Avg. Salary $59,228

Stability level

7.7

Growth rate 6%

Growth rate 0.3%

Diversity

10.0

Race

American Indian and Alaska Native 0.83%

Asian 6.64%

Black or African American 10.10%

Hispanic or Latino 17.76%

Unknown 7.09%

White 57.58%

Gender

female 39.62%

male 60.38%

Age - 42

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42

Stress level

7.7

Stress level is high

7.1 - high

Complexity level

4.4

Complexity level is basic

7 - challenging

Work life balance

10.0

Work life balance is excellent

6.4 - fair

Key steps to become a counter operations agent

Explore counter operations agent education requirements

Most common counter operations agent degrees

Bachelor's

47.6 %

Associate

23.3 %

High School Diploma

18.0 %

Start to develop specific counter operations agent skills

Skills	Percentages
Customer Service	27.18%
Phone Calls	13.59%
Computer Repair	8.90%
Check-In	7.38%
Diagnostics	4.22%

Complete relevant counter operations agent training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New counter operations agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a counter operations agent based on U.S. Bureau of Labor Statistics data and data from real counter operations agent resumes.

Research counter operations agent duties and responsibilities

Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
Configure, troubleshot, and activate smartphones.
Conduct presentations regarding all policy information offer through AFLAC

Prepare your counter operations agent resume

When your background is strong enough, you can start writing your counter operations agent resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a counter operations agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable counter operations agent resume templates

Build a professional counter operations agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your counter operations agent resume.