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Become A Counter Person

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Working As A Counter Person

  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Getting Information
  • Selling or Influencing Others
  • Performing for or Working Directly with the Public
  • Deal with People

  • Make Decisions

  • Repetitive

  • $29,650

    Average Salary

What Does A Counter Person Do At Billion Automotive

* i Assisting customers with automotive parts cataloging, processing orders and returns while following policies and proceduresi Demonstrate a positive and helpful attitude while helping customers.i Accurately provide customer with correct information regarding orders, availability and delivery timesi Operate electronic catalog and ordering system to process customeris orders in an efficient mannerBillion Automotive offers a competitive benefits package to all full time employees including health, dental, vision, life, and disability insurance and 401(K)
* We are an Equal Opportunity Employer (EOE

What Does A Counter Person Do At Kelly Services

* Taking orders from clients over the telephone
* Entering orders into computer system
* Checking inventory for needed parts
* This is not a store setting - this is an office

What Does A Counter Person Do At MZ Auto Group

* Helping retail customers
* Sourcing and Stocking parts
* Pulling and processing orders
* Shipping and receiving truck parts
* Inventory Control
* Parts Sales
* Assist Service Technicians

What Does A Counter Person Do At JBS USA

* B (Sunday
* Thursday

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How To Become A Counter Person

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.


Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.


Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.


Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Counter Person jobs

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Counter Person Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • German

  • Arabic

  • Italian

  • Chinese

  • Japanese

  • Swedish

  • Khmer

  • Dakota

  • Albanian

  • Urdu

  • Gothic

  • Bengali

  • Russian

  • Hmong

  • Mandarin

  • Cheyenne

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Counter Person

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Counter Person Education

Counter Person

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Top Skills for A Counter Person


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Top Counter Person Skills

  1. Service Department
  2. Customer Service Skills
  3. Delivery Drivers
You can check out examples of real life uses of top skills on resumes here:
  • Coordinate with service department on issues of special parts and equipment need for repair of light and medium duty trucks.
  • Contained exceptional product knowledge and customer service skills.
  • Perform monthly safety meeting for warehouse and delivery drivers.
  • Front Counterman/Body Shop Responsible for front counter Purchasing and locating automotive parts
  • Reviewed new customer orders and requests and manually entered data into a centralized database.

Top Counter Person Employers

Counter Person Videos

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