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Counter person skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical counter person skills. We ranked the top skills for counter people based on the percentage of resumes they appeared on. For example, 18.0% of counter person resumes contained customer service as a skill. Continue reading to find out what skills a counter person needs to be successful in the workplace.

15 counter person skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how counter people use customer service:
  • Maintained high standards of customer service during high-volume, fast-paced operations while communicating clearly and positively with coworkers including management.
  • Provided customer service to walk-in customers as well as telephone inquiries-Delivered parts upon request-Printed invoices, ran register and handled money

2. Work Ethic

Here's how counter people use work ethic:
  • Self-motivated, detailed, organized, production oriented with excellent work ethic.
  • Received two separate pay raises over the course of the year for good work ethic and evaluations.

3. Parts Counter

Here's how counter people use parts counter:
  • Moved from stock person to parts counter person, help internal, retail and wholesale customer.
  • Assisted all parts counter activities including repair estimates, sales invoices, and returns.

4. Computer System

Here's how counter people use computer system:
  • Assisted customers in parts department locate automotive parts using computer systems.
  • Priced parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.

5. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how counter people use phone calls:
  • Helped with store customers for selling of ATV and Watercraft and Motorcycle parts and accessories also answered phone calls for parts.
  • Received all visitors, answered telephone calls, and distributed all incoming mail to customers PO boxes inside business.

6. Basic Math

Here's how counter people use basic math:
  • Perform basic math functions to collect payments and make change.
  • Used basic math to add up bill.

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7. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how counter people use pos:
  • Operated POS system in the recording of orders for juice bar and kitchen area.
  • Itemized and totaled customer merchandise selections at check-out counter using POS system.

8. Customer Orders

Here's how counter people use customer orders:
  • Received customer orders by listening to and clarifying requests; identifying automotive parts; offering and explaining alternative solutions.
  • Fulfilled customer orders * Tracked inventory and managed product order process * Handled food preparation

9. Delivery Orders

A delivery order is a document that is issued to confirm the transportation of a product or cargo to another party. Delivery orders are generally issued by the product owner, sender, or shipment carrier. It is a non-negotiable document and only acts as a product release confirmation from the sender.

Here's how counter people use delivery orders:
  • Coordinate delivery orders of auto parts with delivery department.
  • Organized and distributed delivery orders.

10. Food Preparation

Here's how counter people use food preparation:
  • Maintained a clean work environment and enforced sanitary food preparation practices.
  • Front Counter * Open/Close * Cooking/Cleaning/Food Preparation

11. Parts Inventory

Here's how counter people use parts inventory:
  • Maintain parts inventory for all operational equipment in service.
  • Frequent use of Microsoft Word and Excel to keep track of parts inventory.

12. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how counter people use retail sales:
  • Retail sales and internal sales, stock inventory, look up parts in computer catalog, Order Placement
  • Ranked second highest out of ten sales persons in annual retail sales

13. Food Orders

Here's how counter people use food orders:
  • Provided exemplary customer service while accurately taking and preparing food orders.
  • Greeted new customers, took food orders, made specialty salads and sandwiches, and answered phone, operate cash register.

14. Stock Orders

Here's how counter people use stock orders:
  • Front and back counter parts sales, help put stock orders up, file warranty parts
  • Helped to generate stock orders and purchase orders and to send them electronically to Toyota.

15. Honda

Here's how counter people use honda:
  • Filled in a couple of times at the Honda bui8lding when short handed.
  • Specialize in Genuine Honda Automotive Parts.
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List of counter person skills to add to your resume

Counter person skills

The most important skills for a counter person resume and required skills for a counter person to have include:

  • Customer Service
  • Work Ethic
  • Parts Counter
  • Computer System
  • Phone Calls
  • Basic Math
  • POS
  • Customer Orders
  • Delivery Orders
  • Food Preparation
  • Parts Inventory
  • Retail Sales
  • Food Orders
  • Stock Orders
  • Honda
  • Repair Orders
  • Inventory Control
  • Parts Sales
  • Inventory Management
  • Body Shop
  • Counter Sales
  • Customer Complaints
  • Customer Relations
  • Sales Slips
  • Phone Orders
  • Credit Card Transactions
  • Stock Shelves
  • Place Orders
  • ADP
  • Ice Cream
  • Hydraulic Hoses
  • Customer Inquiries
  • Repair Shops
  • Cash Drawers
  • To-Go Orders
  • Wholesale Accounts
  • Credit Authorization
  • Front Counter
  • Cash Registers
  • Computer Displays

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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