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Become A Counter Sales Person

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Working As A Counter Sales Person

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does A Counter Sales Person Do At Johnstone Supply-Wallace Group

* Answers incoming telephone calls and greets customers who walk in the store.
* Assists customers in making product selections by asking questions and actively listening to identify customer needs.
* Maintains knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and web sites, and seeking knowledge from experienced staff members and factory reps.
* Assists in receiving, shipping and general warehouse duties when needed.
* Completes all transactions and necessary paperwork accurately and in a timely manner

What Does A Counter Sales Person Do At Capitaltristate

* Answer phone calls in a professional, positive manner.
* Assist the customer pulling their orders using the self-select counter.
* Back-up Inside Sales desk as needed.
* Create sales order.
* Determine merchandise required by customer and suggest alternative and/or additional items related to an order.
* Discuss features, benefits and usage of various products.
* Exhibit a positive, friendly and helpful attitude with customers and be sensitive to their needs.
* Handle customer complaints professionally and skillfully.
* Inquire if the customer was quoted a price.
* Inspect worn, damaged or defective parts to determine if under warranty.
* Maintain will-call orders.
* Process customer returns efficiently and courteously.
* Properly prepare merchandise for customer transportation.
* Read catalog or computer for replacement part stock number and price.
* Receive and fill telephone orders for product.
* Source non-stock items adequately.
* Work with customer to fill order and provide appropriate product selection.
* Company Description CapitalTristate is The Electrical Distributor of Choice in the Mid
* Atlantic region and a proud member of the Sonepar family.
* CapitalTristate delivers excellence in service, products from the finest lighting and electrical manufacturers, extensive application expertise, and customized, comprehensive solutions to our customers.
* Staying true to Sonepar's model of "Local Brands, Local Leaders, Local Execution," we operate under the Eck Supply name in the Carolinas and as CapitalTristate elsewhere.
* Altogether, we serve customers in the District of Columbia, Maryland, Virginia, Delaware, Pennsylvania, West Virginia, North Carolina, and South Carolina from over 60 locations and from our central distribution center and company headquarters in Upper Marlboro, MD.
* For more information, visit CapitalTristate.com or EckSupply.com.
* Compensation based on experience.
* We offer excellent training, career advancement opportunities, and a competitive compensation package to include vacation time, personal time, full health benefits, 401(k) and more.
* CapitalTristate is an EEO

What Does A Counter Sales Person Do At Randstad

* Includes continuous ongoing projects in development of the department and cross training as well as the following:
* Exhibit a positive, friendly & helpful attitude with customers and be sensitive to their needs.
* Determine merchandise required by customer and suggest alternative and/or additional items related to the customer's order.
* Create sales order.
* Select appropriate merchandise from stock.
* Receive payment or obtain credit information.
* Properly prepare merchandise for customer transportation.
* Maintain counter area displays of merchandise in an orderly and attractive manner.
* Backup Inside Sales desk.
* Assist and resolve customer complaints.
* Keeps abreast of new product information and upcoming product promotions.
* Any additional tasks as assigned by the Counter Manager.
* Working hours: 8:00am
* pm, Mon
* Fri

What Does A Counter Sales Person Do At Ferguson Enterprises, Inc.

* Counts money to verify amounts and issues receipts for funds received using a cash register.
* Provides a high level of customer service support with product expertise and advanced selling skills.
* Uses experience and knowledge to build customer relationships and drive sales.
* Provides assistance to customers both in the store and via phone including, but not limited to, price verifications, exchanges and returns, and special orders.
* Maintains appearance of store and/or restock merchandise.
* Administers customers returns.
* Represents the organization to customers, associates, vendors and leadership as needed.
* Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.
* Participates in associate meetings and communicates any concerns to management.
* Adhering to all policies, rules, regulations, and procedures.
* Performing other duties or functions as requested by management.
* Has no direct or indirect responsibility for supervision of other associates.
* Supports enterprise business and sales objectives through the effective and efficient performance of job responsibilities.
* Has no budget setting or budgetary authority but may act as part of a team with responsibility for achieving objectives within an established budget

What Does A Counter Sales Person Do At The Hertz Corporation

* Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
* Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
* Achieve personal sales goals while supporting the goals of the team.
* Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
* Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
* Qualify and process customer rentals with accuracy and attention to detail.
* Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
* Resolve customer issues and concerns professionally using effective customer service techniques.
* Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
* Mandatory Requirements

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How To Become A Counter Sales Person

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.


Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.


Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.


Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Counter Sales Person jobs

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Counter Sales Person Career Paths

Counter Sales Person
Branch Manager General Manager
Account Manager
5 Yearsyrs
Service Technician Service Manager General Manager
Area Manager
7 Yearsyrs
Service Advisor Driver Night Auditor
Assistant General Manager
5 Yearsyrs
Maintenance Technician Field Service Technician Service Manager
Branch Manager
6 Yearsyrs
Service Technician Maintenance Supervisor Operations Manager
Business Manager
7 Yearsyrs
Outside Sales Sales Manager General Manager
District Manager
7 Yearsyrs
General Manager Account Executive
District Sales Manager
7 Yearsyrs
Parts Manager Service Manager
General Manager
7 Yearsyrs
Branch Manager Account Executive Sales Manager
General Sales Manager
8 Yearsyrs
Service Advisor Delivery Driver Sales Consultant
Internet Sales Manager
6 Yearsyrs
Sales Manager District Manager
Market Manager
7 Yearsyrs
Inside Sales Engineer Account Manager Operations Manager
Operations Director
9 Yearsyrs
Parts Manager Service Advisor Service Manager
Operations Manager
7 Yearsyrs
Maintenance Technician Maintenance Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Service Manager Branch Manager Account Manager
Sales Account Manager
6 Yearsyrs
General Manager Sales Consultant Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Inside Sales Engineer Outside Sales
Sales Manager
5 Yearsyrs
Outside Sales Account Manager Account Executive
Territory Manager
7 Yearsyrs
Service Manager General Manager Account Executive
Territory Sales Manager
7 Yearsyrs
Sales Manager Specialist Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Counter Sales Person Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Carrier

  • Arabic

  • Portuguese

  • Indonesian

  • Dutch

  • Chinese

  • Hebrew

  • Cantonese

  • Japanese

  • Russian

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Counter Sales Person

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Counter Sales Person Education

Counter Sales Person

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Top Skills for A Counter Sales Person


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Top Counter Sales Person Skills

  1. Replacement Parts
  2. Customer Service Skills
  3. Delivery Trucks
You can check out examples of real life uses of top skills on resumes here:
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Retail experience and excellent customer service skills.
  • Unload incoming delivery trucks and stock the warehouse with merchandise.
  • Inventory Plan-o-grams, stock, Processing parts orders, and Dispatched deliveries for auto parts runs.
  • Counter Sales, customer orders / special orders.

Top Counter Sales Person Employers