Counter sales person job description

Tacoma Screw Products is a distribution company that sells industrial supplies, fasteners and tools to contractors, small and large businesses and individual retail customers since 1946.
We have a unique blend of Wholesale and Retail Customers. Because of this, are not open during the typical 'Retail Hours'. We are closed on nights, Sunday, and Holidays.

We are seeking customer service sales people who are driven to be the best in their field. They love to interact with individuals who want to get the best quality products at the best prices from the most knowledgeable staff. We hire people who take pride in their appearance, their store and their product knowledge. Customer service is number one and so are our people!

This position will be based at our Ballard Store; 3930 Leary Way NW, Seattle, 98107

A day in the life:

Our Counter Sales People assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies. Typical industries include transportation-heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops.

Counter Sales Associate Responsibilities:
Respond to walk-in and telephone customer inquiries including:
Product knowledge, special product requests, product pricing
Writing customer order using a software system
Identifying customers product
Clarifying requirements and specs
Locating and retrieving products
Finalizing transaction, and assisting in the shipment of product if needed
Develops and maintains favorable relationships with new and existing customers
Interacts with existing customers to increase sales of the Company's products and services

Required Skills/Experience

- High School Diploma or GED

- At least 1 year of Retail Experience; preferred in an industrial setting

- Solid math, verbal, and written communication skills

- Computer literacy

- Ability to work independently and within a team

- Must be well organized and self-motivated

- Must have a valid Divers License and meet insurability requirements

Physical Requirements:

- Must be able to move quickly to pull orders and wait on customers

- Must be able to stand & walk for long periods of time

- Ability to lift up to 50 pounds and perform the physical demands of this job.

- Must be able to unload freight and stock shelves

- Ability to use hands to keyboard for customer orders and to look up inventory

- Must be able to answer the telephone and take customer orders

- Must be able to commute to other Tacoma Screw Locations

Benefits:

Benefits:

Full Time Position; 40 Hours per week

We are proud to offer best in class benefits to support our employees and any eligible dependents.

Medical/dental/vision coverage; premiums are 100% paid by the employer

401K Plan

Vacation, sick leave, and holiday pay

EAP Resources

*Benefits are granted after 90 days of Full Time Employment

Additional Details:

The job posting highlights the most critical responsibilities and requirements of the job; this is not all inclusive. There may be additional tasks, responsibilities, and qualifications for this job.

Tacoma Screw is an EEO/Vet/Disabled Employer

As a Counter Sales/Warehouse associate, you will be responsible for taking and following through on customer orders, information requests, and inventory status. Responsibilities also include order review to ensure accuracy and communication of any deviation to an order to the customer in a timely and professional manner. In addition, this position is responsible for assisting and assembling product for receiving, storing, shipping, and control of materials in inventory or for sale.
Assist and resolve customer requests and/or problems in a prompt and professional manner. Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available. Maintain merchandise and literature displays. Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques. Keep up to date on market trends, new products and the application of those products. Back up and support inside sales representatives and warehouse personnel as necessary.



Qualifications:


High school diploma or general education degree (GED). Previous wholesale electrical distribution product knowledge and sales experience preferred.


#LI-CEW

#Earlycareers


Total Rewards and Benefits


Crescent Electric's compensation package includes an array of top-tier benefit options, including:

Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms. Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods. Excused Absence time off and Paid Time Off (PTO). Company-paid holidays. Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage. Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company's 401(k) plan once they achieve 90 days of employment.



Family Owned. Culture of Quality. Opportunities to Advance.


Crescent is transforming and we are on a
mission
to power the communities we serve through teamwork and relentless customer focus. We have a
vision
of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...
together.


Crescent Electric Supply is an Equal Opportunity Employer.Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen.

Are you tired of working nights and weekends? Standard Supply is a large HVAC supply company that has been family owned and operated since 1946. We currently have 34 locations in Texas and Oklahoma.

We offer positions in a variety of areas, a Monday through Friday work week, competitive starting salaries, and a benefits package that includes 401k retirement savings plan, health insurance and more.

Job Description

The ideal candidate must be customer-service oriented, have good organization skills, be able to effectively manage multiple tasks simultaneously, be attentive to detail, and be able to learn quickly on the job.

The person best qualified for this position will engage in duties associated with Retail Sales. These duties will include, but are not limited to, the following:

Handle incoming customer phone calls

• Assist customers at sales counter and on phone
• Keep showroom stocked and clean
• Coordinate deliveries with customers
• Handle inter-company transfers
• All other duties as assigned

In this position, you must be able to meet the following minimum requirements:

Driving record clear of any major or repeated infractions

• Ability to lift 20+ pounds
• Ability to sit for 20+ minutes at a time
• Ability to push/pull at least 20+ pounds
• Ability to climb up and down ladders
• Ability to reach, bend, twist, kneel, lift up to 50+ pounds
• Ability to handle large odd shaped items and stock items in overhead areas

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Lift Insurance

Retirement Benefit

Disability Insurance

Standard Supply offers a competitive benefits package that includes medical, dental and vision insurance; 401k retirement benefits with matching contributions available by the company; as well as disability, life long-term care, and other voluntary insurance products.