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Counter sales person skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical counter sales person skills. We ranked the top skills for counter sales people based on the percentage of resumes they appeared on. For example, 41.0% of counter sales person resumes contained taking care as a skill. Continue reading to find out what skills a counter sales person needs to be successful in the workplace.

15 counter sales person skills for your resume and career

1. Taking Care

Here's how counter sales people use taking care:

Job requires an extensive knowledge of auto parts and a belief in taking care of the customer.
Be the PIC for closing of the store at end of shift and taking care of the money handling and deposits.

2. Inventory Control

Here's how counter sales people use inventory control:

Participated in inventory control of merchandise, scheduling delivery of equipment to customers and warehouse duties.
Counter Sales including customer service, inventory control, ordering inventory & organization.

3. Inventory Management

Here's how counter sales people use inventory management:

Facilitate inventory management and informed management of low inventory; record inventory counts in company computer systems.
Help on monthly inventory and inventory management.

4. Cataloging

Here's how counter sales people use cataloging:

Utilize computer and paper cataloging systems and process orders.
Used TAMS cataloging systems to organize and locate merchandize.

5. Store Appearance

Here's how counter sales people use store appearance:

Cleaned and maintained store appearance and company vehicles.
Maintain store appearance and control inventory.

6. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how counter sales people use phone calls:

Operated an 18 multiple line telephone and relay incoming, outgoing and inter-office calls and screened phone calls for office staff.
Worked at sale's counter processing contractor and walk-in customer orders, fielding phone calls, and supporting the Sales Team.

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7. Cleanliness

Here's how counter sales people use cleanliness:

Accepted responsibility for shipping, receiving, taking orders, maintaining and organizing inventory and ensuring cleanliness of work environment
Assist customers with purchases- Maintain cleanliness

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how counter sales people use customer service:

Provided high quality customer service to a demanding clientele by developing and maintaining significant relationships by meeting the customers' expectations.
Position requires excellent customer service skills, interaction and cooperation with coworkers to provide efficient service.

9. Math

Here's how counter sales people use math:

Exhibited rudimentary math skills and advanced communication skills when efficiently cashiering in a fast paced environment.
Advanced math Organization and filing Customer service Problem solving

10. Basic Math

Here's how counter sales people use basic math:

Used basic Math Skills and excellent interpersonal communication-Effectively managed my time and prioritized tasks-Strong product knowledge and understanding of target customers.
Processed all kind of transactions at register and applied basic mathematical knowledge to apply non-automatic discount promotions.

11. HVAC

Here's how counter sales people use hvac:

Transitioned from Plumbing to HVAC where I learned the trade and began writing upwards of $100 per month in sales.
Scan in HVAC Units and Compressors and verify serial numbers and put away with the forklift when needed.

12. Customer Satisfaction

Here's how counter sales people use customer satisfaction:

Assisted potential customers with quality products for their vehicles Assured Customer Satisfaction Insured store safety while following closing procedures
Performed all activities related to counter sales necessary to insure company profitability and customer satisfaction.

13. Plumbing

Here's how counter sales people use plumbing:

Cashier; greet customers; located plumbing products for the customers; order plumbing products; forklift operating;
Wait on customers, assist in the correct selection of heating, coo- ling and plumbing supplies.

14. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how counter sales people use pos:

Prepared daily financial reports, POS register opening-closing procedures, conducted staffing and revenue analysis.
Gained knowledge of Restaurant Manager and ALOHA POS software.

15. Sales Orders

Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.

Here's how counter sales people use sales orders:

Leveraged excellent communication skills to obtain sales orders from customers for various electric products, parts, and components.
Counter sales, transfer orders, sales orders, inventory, work with customers everyday on orders

5 Counter Sales Person resume examples

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What skills help Counter Sales People find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all Counter Sales People possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of counter sales person skills to add to your resume

The most important skills for a counter sales person resume and required skills for a counter sales person to have include:

Taking Care
Inventory Control
Inventory Management
Cataloging
Store Appearance
Phone Calls
Cleanliness
Customer Service
Math
Basic Math
HVAC
Customer Satisfaction
Plumbing
POS
Sales Orders
Product Knowledge

Customer Orders
Customer Relations
Work Ethic
Cycle Counts
Computer System
Sales Floor
Parts Sales
Telephone Calls
Delivery Truck
Customer Complaints
Provide Customer Support
Customer Sales
Credit Card
Customer Inquiries
Retail Sales
Sales Counter

Store Inventory
Customer Accounts
Stock Shelves
Stock Orders
Pallet Jack
Electrical Products
Parts Counter
Customer Issues
Filling Orders
Bank Deposits
Electrical Contractors
Cash Drawers
Phone Orders
Hydraulic Hoses
Place Orders
Stock Inventory

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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