What does a counter sales person do?

A parts associate works in a parts store and is responsible for selling, identifying, and procuring parts. Working with customers, parts associates evaluate customer problems and descriptions to identify the right parts needed for replacement. These associates also maintain an inventory log and trace parts for older machines as may be required. Parts associates advise and demonstrate to clients how respective parts function, how to properly install the components on machines, and how to use them correctly.

There are some key differences in the responsibilities of each position. For example, counter sales person responsibilities require skills like "taking care," "cataloging," "store appearance," and "phone calls." Meanwhile a typical parts associate has skills in areas such as "parts inventory," "strong work ethic," "physical inventory," and "shipping receiving." This difference in skills reveals the differences in what each career does.

Parts specialists are responsible for the sale and maintenance of inventory at a dealership, an automotive care center, or other businesses providing automotive parts and supplies. Their duties and responsibilities include maintaining detailed inventory records, purchasing automotive parts, and ensuring that parts are delivered promptly. They are responsible for answering customer questions about various machine parts and equipment. Qualifications for this position vary, which include relevant work experience, experience in a supervisory or managerial job, and professional training through a vocational school.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that counter sales person responsibilities requires skills like "phone calls," "cleanliness," "math," and "basic math." But a parts specialist might use other skills in their typical duties, such as, "data entry," "parts inventory," "purchase orders," and "cash handling."

A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.

The required skills of the two careers differ considerably. For example, counter sales people are more likely to have skills like "taking care," "cataloging," "store appearance," and "phone calls." But a customer service, warehouse is more likely to have skills like "safety procedures," "stock merchandise," "purchase orders," and "warehouse operations."

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Even though a few skill sets overlap between counter sales people and sales support associates, there are some differences that are important to note. For one, a counter sales person might have more use for skills like "taking care," "cataloging," "store appearance," and "phone calls." Meanwhile, some responsibilities of sales support associates require skills like "back room," "sales support," "strong computer," and "sales service. "