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The differences between counter sales representatives and services clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter sales representative has an average salary of $33,527, which is higher than the $31,246 average annual salary of a services clerk.
The top three skills for a counter sales representative include taking care, continuous improvement and good communication. The most important skills for a services clerk are math, basic math, and customer service.
| Counter Sales Representative | Services Clerk | |
| Yearly salary | $33,527 | $31,246 |
| Hourly rate | $16.12 | $15.02 |
| Growth rate | 4% | -4% |
| Number of jobs | 183,752 | 149,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A counter sales representative is in charge of assisting customers in retail establishments, ensuring an efficient service for customer satisfaction. Their responsibilities include greeting customers to identify their needs, processing orders and payments, answering product inquiries, and offering other products and services when an opportunity arises. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as a counter sales representative, it is essential to maintain an active line of communication with staff and manager, coordinating at all times for a smoother workflow.
The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.
Counter sales representatives and services clerks have different pay scales, as shown below.
| Counter Sales Representative | Services Clerk | |
| Average salary | $33,527 | $31,246 |
| Salary range | Between $26,000 And $43,000 | Between $25,000 And $38,000 |
| Highest paying City | San Jose, CA | Fairfield, CT |
| Highest paying state | Delaware | Vermont |
| Best paying company | Steel & Pipe Supply Co Inc | United States Courts |
| Best paying industry | Manufacturing | Retail |
There are a few differences between a counter sales representative and a services clerk in terms of educational background:
| Counter Sales Representative | Services Clerk | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between counter sales representatives' and services clerks' demographics:
| Counter Sales Representative | Services Clerk | |
| Average age | 43 | 43 |
| Gender ratio | Male, 61.6% Female, 38.4% | Male, 42.5% Female, 57.5% |
| Race ratio | Black or African American, 10.3% Unknown, 6.7% Hispanic or Latino, 19.9% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.5% | Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 4% | 4% |