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Counter sales representative vs services clerk

The differences between counter sales representatives and services clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter sales representative has an average salary of $33,527, which is higher than the $31,246 average annual salary of a services clerk.

The top three skills for a counter sales representative include taking care, continuous improvement and good communication. The most important skills for a services clerk are math, basic math, and customer service.

Counter sales representative vs services clerk overview

Counter Sales RepresentativeServices Clerk
Yearly salary$33,527$31,246
Hourly rate$16.12$15.02
Growth rate4%-4%
Number of jobs183,752149,892
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 34%
Average age4343
Years of experience--

What does a counter sales representative do?

A counter sales representative is in charge of assisting customers in retail establishments, ensuring an efficient service for customer satisfaction. Their responsibilities include greeting customers to identify their needs, processing orders and payments, answering product inquiries, and offering other products and services when an opportunity arises. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as a counter sales representative, it is essential to maintain an active line of communication with staff and manager, coordinating at all times for a smoother workflow.

What does a services clerk do?

The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.

Counter sales representative vs services clerk salary

Counter sales representatives and services clerks have different pay scales, as shown below.

Counter Sales RepresentativeServices Clerk
Average salary$33,527$31,246
Salary rangeBetween $26,000 And $43,000Between $25,000 And $38,000
Highest paying CitySan Jose, CAFairfield, CT
Highest paying stateDelawareVermont
Best paying companySteel & Pipe Supply Co IncUnited States Courts
Best paying industryManufacturingRetail

Differences between counter sales representative and services clerk education

There are a few differences between a counter sales representative and a services clerk in terms of educational background:

Counter Sales RepresentativeServices Clerk
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common college--

Counter sales representative vs services clerk demographics

Here are the differences between counter sales representatives' and services clerks' demographics:

Counter Sales RepresentativeServices Clerk
Average age4343
Gender ratioMale, 61.6% Female, 38.4%Male, 42.5% Female, 57.5%
Race ratioBlack or African American, 10.3% Unknown, 6.7% Hispanic or Latino, 19.9% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.5%Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7%
LGBT Percentage4%4%

Differences between counter sales representative and services clerk duties and responsibilities

Counter sales representative example responsibilities.

  • Manage accounts and create invoices via QuickBooks.
  • Receive incoming calls, make outbound calls, and help walk-ins to assist customers with HVAC and plumbing products.
  • Wait on in store customers, using POS.
  • Help service technicians with questions and troubleshooting of HVAC products and equipment.
  • Used prior experience to provide detail technical support and advice for HVAC repairs.
  • Prepare meals, and meticulous detail to cleanliness and smooth functionality for daily use.
  • Show more

Services clerk example responsibilities.

  • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
  • Require knowledge of basic math and measurements.
  • Possess basic math skills necessary to count down drawers.
  • Operate the POS system, customer service, preparing food to order and cleaning work stations and refilling food trays.
  • Register students, run reports and report cards.
  • Inspect all receive chemicals, perishables, office and laboratory items.
  • Show more

Counter sales representative vs services clerk skills

Common counter sales representative skills
  • Taking Care, 18%
  • Continuous Improvement, 9%
  • Good Communication, 9%
  • Class Customer Service, 9%
  • Customer Satisfaction, 8%
  • Customer Feedback, 8%
Common services clerk skills
  • Math, 19%
  • Basic Math, 17%
  • Customer Service, 9%
  • Cleanliness, 8%
  • Patients, 6%
  • Slicers, 5%