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Counter server skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical counter server skills. We ranked the top skills for counter servers based on the percentage of resumes they appeared on. For example, 23.8% of counter server resumes contained food handling as a skill. Continue reading to find out what skills a counter server needs to be successful in the workplace.

15 counter server skills for your resume and career

1. Food Handling

Here's how counter servers use food handling:
  • Use proper food handling procedures to ensure minimal waste.
  • Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.

2. Excellent Guest

Here's how counter servers use excellent guest:
  • Greet all Guests Provide excellent Guest Service Operate in a faced paced environment Handle cash Operate Aloha programming efficiently
  • Provided excellent guest services by delivering a positive dining experience to all customers through outstanding customer service while supporting other colleagues.

3. Basic Math

Here's how counter servers use basic math:
  • Experienced with strong communications skills and basic mathematics abilities typically perform well during the Cracker Barrel hiring process.

4. Wine

Here's how counter servers use wine:
  • Established and maintained excellent client relationships, often providing recommendations on wine and food combinations.
  • Trained in food safety and wine characteristics/service, experienced in expediting and cocktail service.

5. Cash Handling

Here's how counter servers use cash handling:
  • Position required great customer service, focus, food and beverage handling, cash handling, and cleaning duties.
  • Cash handling, customer service by phone and at the door.

6. Culinary

Here's how counter servers use culinary:
  • Developed ability to communicate to a variety of personalities of guests and employees while serving culinary indulgences
  • Trained and supervised new employees on culinary and restaurant education.

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7. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how counter servers use beverage orders:
  • Recorded and fulfilled food and beverage orders accurately and quickly.
  • Assemble food and beverage orders, check them for completeness and accuracy, and pack orders for on premise or takeout.

8. Food Orders

Here's how counter servers use food orders:
  • Take and fulfill customer food orders - Clean dining and preparation areas and refill prep line items as necessary throughout the day
  • Relayed food orders to cooks and inspected food preparation areas to ensure safe and sanitary food-handling and food-storing practices.

9. Cleanliness

Here's how counter servers use cleanliness:
  • Maintained cleanliness in the counters, some parts of the kitchen, and tables.
  • Maintained cleanliness of eating, service, and kitchen areas.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how counter servers use pos:
  • Operated POS terminal to process customers' orders, swipe credit cards, and enter cash amounts.
  • Answered telephones and entered orders into POS system.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how counter servers use customer service:
  • Provided fast quality customer service, correctly and safely operating equipment.
  • Experienced with providing satisfying customer service Good empathetic and listening skills.

12. Micros

Here's how counter servers use micros:
  • Operated the Micros computer system and collaborated with coworkers to ensure total guest satisfaction.
  • Recorded customer orders Entered orders into Micros management software Served customers their meals

13. Allergies

Here's how counter servers use allergies:
  • Provided guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
  • Provide exceptional customer service, while frequently checking for food allergies, by utilizing excellent communication and multitasking skills.

14. Counter Service

Here's how counter servers use counter service:
  • Managed and sold inventory through counter service and plate service

15. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how counter servers use food service:
  • Cashier, coffee and food service, daily inventory, interview, catering orders, cleaning,
  • General food service responsibilities including waiting on tables, assisting other servers Maintaining section cleanliness, up-selling food products and merchandise
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List of counter server skills to add to your resume

Counter server skills

The most important skills for a counter server resume and required skills for a counter server to have include:

  • Food Handling
  • Excellent Guest
  • Basic Math
  • Wine
  • Cash Handling
  • Culinary
  • Beverage Orders
  • Food Orders
  • Cleanliness
  • POS
  • Customer Service
  • Micros
  • Allergies
  • Counter Service
  • Food Service
  • Customer Orders
  • Safety Standards
  • Drink Orders
  • Coffee Drinks
  • Upselling
  • Customer Satisfaction
  • Food Preparation
  • To-Go Orders
  • Guest Complaints
  • Computer System
  • Phone Orders
  • Clean Environment
  • Bartending
  • Bus Tables
  • Quality Customer Service
  • Customer Complaints
  • Smoothies
  • Delivery Orders
  • Guests Orders
  • Telephone Calls
  • Fryers
  • Cash Drawers
  • Credit Card Transactions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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