Associate Claims Manager - Professional Liability (Dental/Medical)
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs, making data-driven decisions when analyzing a claim's value, and ensuring that other potentially responsible parties pay their fair share. This will necessitate close collaboration with Claims leadership, our internal Data and Engineering teams, and our carrier partners.
YOU WILL
Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you.
Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution.
Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers (underwriters).
Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable for meeting or exceeding our service standards.
Support our data collection efforts and models by effectively using the Counterpart claim system to fully and accurately capture critical details about each claim assigned to you.
Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments.
Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems.
Ensure that every touchpoint with our insureds and brokers is representative of our brand, mission, and vision.
YOU HAVE
At least 5 years of professional experience, with at least 2 years of experience litigating or managing dental professional liability or medical professional liability claims. Previous carrier experience is a plus.
Bachelor's degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred.
Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire.
Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed.
High level of personal initiative and leadership skills.
Exceptional time management, problem solving and organizational skills.
Comfort and skill operating in a paperless claims environment and using Microsoft Office products (Word, Excel, etc.). Additional familiarity with Google Docs Editors suite is a plus.
Willingness to use creative thinking and data-driven insights to overcome obstacles to resolution.
Strong communication skills, both verbal and written.
Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).
WHO YOU WILL WORK WITH:
Eric Marler, Head of Claims: An industry veteran, Eric has more than 20 years of experience working with or for insurers offering management liability solutions. He is a licensed attorney who began his career in private practice before transitioning in-house. Prior to joining Counterpart, Eric held leadership roles at Great American Insurance Group and The Hanover Insurance Group.
Katherine Dowling, Claims Manager: Katherine is a licensed attorney, mediator and adjuster with over a decade of experience handling professional liability and management liability litigation and claims. Katherine practiced law for several years with two of Atlanta's largest insurance defense firms prior to joining a wholesale specialty insurance carrier where she managed complex Professional Liability and Commercial General Liability claims.
Dan Dubick, Claims Manager: Dan has worked across the insurance claims industry, including medical professional liability with MAG Mutual and Fortress Insurance and automobile liability with State Farm. A licensed attorney and mediator, he has held roles spanning legal practice and claims management.
Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society and working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance and technical expertise at Munich Re Digital Partners in North America, where he headed data and analytics and oversaw the data infrastructure behind some of their largest programs.
Chris Shafer, Chief of Staff: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor's degree in Biological Sciences from the University of Southern California.
Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
WHAT WE OFFER
Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan.
Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members.
401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement.
Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay.
Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories.
Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.)
Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests.
Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise.
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart.
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
Our estimated pay range for this role is $120,000 to $160,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$120k-160k yearly Auto-Apply 12d ago
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Claims Manager - Professional Liability
Counterpart International 4.3
Remote Counterpart International job
Claims Manager (Professional Liability)
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As a Claims Manager (Professional Liability), you will be responsible for managing a large and diverse caseload of professional liability claims. In this role, you will apply and further develop your expertise by investigating, evaluating, and resolving claims in a way that reinforces our brand and values. You will also play a vital part in supporting the advancement of our systems and processes through ongoing feedback and collaboration with internal partners. In addition, you will be a key feedback provider for our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs, making data-driven decisions when analyzing a claim's value, and ensuring that other potentially responsible parties pay their fair share.
YOU WILL
Achieve or exceed claims management case load and goals, applying sound judgment and legal knowledge to produce efficient and fair outcomes.
Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you.
Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution.
Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers (underwriters).
Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable for meeting or exceeding our service standards.
Support our data collection efforts and models by effectively using our Agentic Claim Experience (ACE) system to fully and accurately capture critical details about each claim assigned to you.
Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments.
Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems.
Ensure that every touchpoint with our insureds and brokers is representative of our brand, mission, and vision.
YOU HAVE
At least 10 years of professional experience, with at least 5 years of experience litigating or managing professional liability claims. Previous carrier experience is a plus.
Bachelor's degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred.
Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire.
Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed.
High level of personal initiative and leadership skills.
Exceptional time management, problem solving and organizational skills.
Comfort and skill operating in a paperless claims environment. Familiarity with Google Workplace is preferred, but not required.
Willingness to quickly adapt to change and use creative thinking and data-driven insights to overcome obstacles to resolution.
Strong communication skills, both verbal and written.
Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).
WHO YOU WILL WORK WITH
Eric Marler, Head of Claims: An industry veteran, Eric has more than 20 years of experience working with or for insurers offering management liability solutions. He is a licensed attorney who began his career in private practice before transitioning in-house. Prior to joining Counterpart, Eric held leadership roles at Great American Insurance Group and The Hanover Insurance Group.
Jaclyn Vogt, Senior Claims Manager: Jaclyn is a licensed adjuster with over 15 years of experience handling Employment Practices Liability, Management Liability and Workers Compensation claims. Jaclyn received her bachelor's degree from Centre College.
Katherine Dowling, Claims Manager: Katherine is a licensed attorney, mediator and adjuster with over a decade of experience handling professional liability and management liability litigation and claims. Katherine practiced law for several years with two of Atlanta's largest insurance defense firms prior to joining a wholesale specialty insurance carrier where she managed complex Professional Liability and Commercial General Liability claims.
WHAT WE OFFER
Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan.
Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members.
401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement.
Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay.
Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories.
Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.)
Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests.
Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise.
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart.
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
Our estimated pay range for this role is $150,000 to $180,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$150k-180k yearly Auto-Apply 60d+ ago
Annual Fund Associate
Ipas United States 4.4
Remote job
This position may work remotely from any of the following US states: AZ, CA, CO, DC, FL, GA, IL, MD, MA, MI, NJ, NY, NC, PA, SC, TX, VA, WA. Hiring range for a US-based candidate is $58,000 to $65,000.00. Compensation for this position will be determined by the prevailing market rate in the employee's country and the applicable statutory laws, in addition to Ipas's own pay philosophy and other factors, such as the employee's experience level and expertise.
The Annual Fund Associate will coordinate Ipas's individual annual giving program, including online appeals, donor acquisition, cultivation and solicitation programs. The Annual Fund Associate is responsible for supporting the team in building relationships with and cultivating current and prospective donors with a goal of increasing revenue from annual fund donors and building a pipeline of future major donors. Reporting to the Individual Giving Director, the Annual Fund Associate will play a critical role on the Individual Giving (IG) team to meet organizational revenue targets. This position also plays a support role in donor management and is responsible for identifying, recruiting, stewarding, soliciting, and engaging donors across the Ipas community and beyond.
Primary Responsibilities:
Coordinate development and implementation of annual giving, including recurring and peer-to-peer giving, engagement and solicitations.
Collaborate with Communications to ensure all mailings, emails and other communications remain on schedule. Work to ensure that branding and messaging is consistent across materials used for marketing and fundraising.
Liaise with Communications to develop and support social media fundraising efforts.
Support mid-level and major donor efforts, including but not limited to, creation of cultivation, appeal, and impact reporting materials, and event support and management (in-person and virtual).
Responsible for administration of digital communication pathways and donor communication content.
Ensure Ipas is accurately and compellingly presented on fundraising due-diligence platforms, consistent with current best practices (Charity Navigator, Candid, BBB)
Update Ipas profiles on Global Giving and workplace giving platforms. These platforms are aggregators of non-profit organizations and INGOs, so having Ipas's online information and credentials be accurate and up to date helps new and existing donors to independently cross reference and research Ipas
Record calls, emails, and other outreach efforts in CRM
Minimum Requirements:
Bachelor's degree
Minimum of two years relevant industry experience
Strong project management skills involving simultaneous, multiple work streams
Proficiency with Microsoft Office and database mining
Experience working with donor database, knowledge of Bloomerang a plus
Superior relationship-building and communication skills
Demonstrated ability to work effectively in a collaborative team environment with a dynamic range of people
Detail-oriented with strong organizational skills and the ability to manage multiple projects
Experience with Canva or other graphic design platform a plus
Preferred Qualifications:
Knowledge of fundraising fundamentals, i.e. prospect identification/evaluation, cultivation, solicitation and stewardship
Practical knowledge of annual giving operations and understanding of what is required to expand donor and prospect participation
Ability to think critically, strategically and creatively about the tasks and progress of the annual fund
Excellent face-to-face, telephone and email communications skills
Exceptional donor-focused written and communication skills
Competencies
•Must be able to take initiative, be a self-starter and be able to work independently
• Ability to maintain professionalism, be flexible and able to handle multiple tasks
• Ability to effectively communicate the mission, values and vision of Ipas
• Personable, adaptable and comfortable in an ever-changing environment
• Ability to perform detailed administrative tasks while connecting tactical steps to the broader context
Ipas is strongly committed to providing a work environment that is free from all forms of harassment, discrimination, and inequity. We recruit, employ, train, promote, and compensate our personnel without regard to race, age, sex, religion, national origin, color, creed, ancestry, citizenship, caste, ethnicity, regional identity, tribal identity, marital status, veteran status, disability, genetic information, gender identity, transgender status, sexual orientation, or any other personal characteristic protected by law or outlined by Ipas policy. Ipas acknowledges that these personal characteristics may differ in different contexts.
$58k-65k yearly Auto-Apply 5d ago
Retention Lead
Zero To Three 4.4
Remote job
Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org.
SUMMARY
Reporting to the Director of Quality, the HealthySteps Retention Lead plays a central role in sustaining strong, customer-centered partnerships after sites reach initial fidelity to the HealthySteps model. As the primary point of contact, the Retention Lead nurtures long-term relationships built on trust, responsiveness, and a shared commitment to delivering strong outcomes for children and families. Grounded in implementation science and customer success principles, this role actively engages sites as they evolve, helping them navigate change, sustain their commitment to the program and continue growing within the HealthySteps - 2 - network. By fostering site stability, amplifying site wins and success stories, and promoting continuous quality improvement, the Retention Lead strengthens the National Office's efforts to reduce site offboarding, improve site satisfaction, and helps ensure the long-term sustainability of the HealthySteps program. Through collaboration and care the Retention Lead ensures sites not only remain in the network but continue to thrive within it.
ESSENTIAL RESPONSIBILITIES
Serve as the primary point of contact for sites after initial fidelity attainment, ensuring consistent, reliable, and responsive partnership support beyond initial fidelity attainment.
Build and maintain authentic trust-centered relationships with sites through consistent communication, active listening, and a structured approach to partnership that reflects the values of equity, respect and shared
Conduct regular check-ins (e.g., pulse checks, structured calls) to proactively identify emerging challenges-such as staff turnover, reimbursement issues, or workflow barriers-before they escalate.
Track and interpret early signals of disengagement, such as decreased participation in National Office offerings, delayed responses, or loss of HealthySteps champions or staff.
Develop and maintain Customer Success Plans, tailored to surface site goals, partnership preferences, ongoing support needs, and continuous quality improvement (CQI) opportunities.
Monitor site health indicators, customer insights, and qualitative feedback to assess overall site stability and risk of off-boarding.
Maintain continuous feedback loops with sites to surface lessons learned, inform National Office process improvements, and ensure customer-centered evolution of retention strategies.
Escalation Planning: Define and maintain clear escalation pathways for sites experiencing high-risk Train other staff in recognizing early indicators and managing escalation effectively.
Collaborate closely with the Fidelity Manager, Product and Research & Evaluation Team to surface fidelity support, data reporting, and CQI needs and ensure they are addressed.
Collaborate with the Policy & Finance team to identify and surface emerging sustainability challenges (e.g., loss of grant funding, billing issues) and connect sites to appropriate supports to maintain long-term viability of HealthySteps services.
Maintain clear boundaries between customer success support and fidelity oversight, collaborating closely with the Fidelity Manager while avoiding duplication of responsibilities.
Coordinate with Quality, Policy & Finance, Research & Evaluation, Operations, and Product sub teams, to ensure aligned, timely support for sites navigating implementation challenges post-fidelity attainment.
Troubleshoot complex or novel customer success challenges by coordinating internal National Office responses across Quality, Policy & Finance, Research & Evaluation, and Operations Teams.
Support National Office planning for cohort-based retention efforts (e.g., grant-funded initiatives) by ensuring tailored planning, streamlined execution, and cross-team alignment.
Lead the development, refinement, and documentation of the internal processes, tools, and policies that guide how the National Office supports long-term site engagement, retention and partnership continuity.
Customer Journey Mapping: Collaborate with the Onboarding Lead to align and improve the experience sites have as they move from onboarding into long-term implementation, identifying and addressing any process-related friction that slows or complicates that transition.
Monitor indicators related to retention trends, site satisfaction, and key milestones, using data to identify friction points and inform improvement efforts.
Equity Lens: Proactively identify barriers faced by sites serving marginalized Advocate internally for policy or resource changes that improve equitable access to high-quality HealthySteps implementation.
Community Building: Facilitate learning communities, peer networking opportunities, and other forms of collaborative learning to strengthen relationships among sites in the network and reinforce the value of belonging to the HealthySteps network.
Capacity Building: Partner with sub teams across the National Office to deliver tailored refreshers, advanced training, and sustainability supports, including support for site succession planning (e.g., onboarding new HealthySteps Specialists), to help sites maintain strong teams and sustain HealthySteps services.
Encourage deeper site engagement in HealthySteps network opportunities that reinforce long-term success, sustained connection, and visibility, such as attending ZTT Learn Conference, HealthySteps Symposium, participating in research studies, adopting the EPIC Turbocharger Package (TCP), or serving as ambassadors or peer storytellers.
Perform other duties as assigned to ensure the efficient and effective functioning of the retention process, broader customer success strategy, and the program.
ESSENTIAL SKILLS & EXPERIENCE
5-7 years of experience in customer success, implementation support, or client-facing program/project management, ideally in health care, early childhood, or human services settings.
Demonstrated experience applying customer success principles to support long-term customer relationships, with a focus on proactive engagement and problem-solving.
Strong facilitation and coaching skills, including guiding customers through CQI conversations, navigating complex challenges, and maintaining partnership alignment over time.
Exceptional relationship management skills with ability to build trust, maintain engagement, and hold difficult conversations with respect and care.
Proven ability to identify, analyze, and act on customer health indicators, integrating data and qualitative insights to monitor partnership strength and risk.
Experience designing or improving systems and tools that support long-term customer success, such as lifecycle engagement frameworks, check-in protocols, escalation pathways, and continuous feedback loops.
Skill in navigating cross functional teams and influencing without authority to align support around shared customer needs.
Comfort using operational or experience data (e.g., retention trends, health metrics) to identify friction points and coordinate support.
Familiarity with the HealthySteps model (or similar evidence-based model),
Excellent verbal, interpersonal, and written communication
Experience with Salesforce or similar CRM systems, preferred
EDUCATION
Bachelor's degree required; advanced degree in public health, social work, education, public administration, or a related field preferred.
Certifications
Customer Success Management (e.g., SuccessCOACHING or Gainsight), strongly preferred
Training or certification in implementation science frameworks (e.g., Active Implementation, NIRN), preferred
Project Management Professional (PMP) or equivalent project management, preferred
COMPENSATION & BENEFITS
This position's salary is estimated to be low $80,000s to low $100,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more.
PHYSICAL REQUIREMENTS
While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds.
ESSENTIAL QUALITIES
Encourages and practices critical thinking
Is self-reflective and empathic
Recognizes the influence of workplace relationships on outcomes and results
Maintains a respectful and accepting approach to others
Awareness of the influence of the larger context on individual behavior
Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization
WORKING CONDITIONS
The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times.
ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.
$80k-100k yearly Auto-Apply 25d ago
Lifecycle Marketing Manager
Counterpart International 4.3
Remote Counterpart International job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As an early member of the team, the Lifecycle Marketing Manager will design and run email and system communications across the customer journey. You will publish and maintain the lifecycle automation roadmap, improve renewals and transactional communications, connect lifecycle triggers to the right Salesforce and HubSpot events, and make performance visible through email-to-submissions reporting. You will work closely with Field, Insurance Product, Claims, Data, and Business Services to turn insights into timely messages that move prospects from onboarding to submission and from quote-to-bind.
YOU WILL
Set the lifecycle marketing strategy under the direction of the Marketing Lead, defining segments, journey stages, and contact guidelines that shape how we engage brokers, agents, and insureds across their relationship with Counterpart.
Publish and maintain the email automation roadmap, sequencing campaigns by audience and priority, collaborating with the Content Manager on copy, and keeping stakeholders aligned on timing and objectives.
Design and oversee lifecycle programs that move contacts from onboarding to first submission, re-engage inactive brokers, support quote-to-bind, and deliver product education, driving stronger engagement, higher submission rates, and premium growth.
Oversee renewal and transactional communications, ensuring brokers, agents, and insureds receive timely, accurate, and consistent information that builds trust and retention.
Ensure Salesforce and HubSpot capture the lifecycle events and fields needed for targeting and triggers, partnering with Data and system owners to establish the right architecture and governance.
Measure lifecycle performance against submissions and premium growth, maintaining a live view of which campaigns drive results and where to scale, refine, or retire.
Use performance data and field feedback to refine segmentation, optimize journeys, and create learning-driven workflows that improve outcomes for our customers.
Own event-triggered lifecycle emails and system messages, partnering with event owners to ensure communications are accurate, timely, and aligned with customer needs.
Uphold brand guardrails and Agentic Insurance™ messaging across all lifecycle communications, partnering with the Content Manager to ensure clarity, consistency, and differentiation.
YOU HAVE
5+ years in lifecycle, CRM, or email marketing with a track record of using segmentation, automation, testing, and reporting to drive engagement and business growth in B2B or B2C.
Hands-on experience in HubSpot and working knowledge of Salesforce, applying both to design lifecycle journeys that are reliable, scalable, and measurable.
Proven ability to create multi-step journeys that convert onboarding into submissions, re-engage inactive contacts, and strengthen retention through timely renewals and transactional communications.
Strong measurement skills, including setting goals and building visibility into how lifecycle programs contribute to submissions and premium growth.
Ability to translate performance data and field feedback into clear hypotheses and tests, turning learnings into standard programs that improve outcomes over time.
Clear communicator who ensures lifecycle content reflects Counterpart's value proposition and aligns with Agentic Insurance™ messaging.
Effective collaborator with system owners and data partners to ensure the architecture and governance required for scalable lifecycle programs.
SaaS or product-led growth industry experience is strongly desired.
Comfortable operating in a remote environment.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Open Minded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Eric Marler, Head of Claims: Eric Marler is a licensed attorney who began his career in private practice representing carriers in complex coverage matters before transitioning in-house. Eric previously led the management liability claims teams at Hanover and Great American.
Erika Barbosa, Marketing Lead: With over 16 years in marketing across both B2B and B2C, Erika has built expertise spanning agency-side, cybersecurity, the creator economy, and developer marketing. Recognized as a Top 45 Demand Generation Mentor by Sharebird and the author of three LinkedIn courses, Erika brings a data-informed approach to shaping strategy and building scalable marketing systems. Outside of work, Erika enjoys reading, fitness, and exploring the ocean shores.
Megan Linney, Senior Manager, Content Marketing: Megan has helped define and lead brand voices at companies big and small, from big-box brands like Walmart to smaller, more niche fintechs. As our resident grammar gal and Senior Content Marketing Manager, Megan works with both our insurance and growth teams to better serve our broker partners and to help demystify insurance for small businesses. When not at her keyboard, you can find Megan practicing yoga or planning her next big trip.
Ryan Capra, Head of Insured Services: Before joining Counterpart, Ryan spent most of his professional career building and scaling customer success teams and operations. Ryan is passionate about understanding the voice of the customer and delivering positive and valuable customer experiences. He spends his free time physically, mentally and emotionally exercising and planning his next travel adventure.
Our estimated pay range for this role is $130,000 to $155,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$130k-155k yearly Auto-Apply 41d ago
Research Associate
Zero To Three 4.4
Remote job
Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org.
SUMMARY
The Research Associate will support the Research Development and Support Manager and Research Director's work to inform HealthySteps program development and grow the HealthySteps evidence base. Primary responsibilities of the position include: (1) supporting HealthySteps sites in conducting applied HealthySteps research and other National Office-led research projects, (2) maintaining and updating the HealthySteps evidence catalogue and evidence resources, and (3) mastering and maintaining areas of relevant evidence from the field of preventive pediatric primary care at large to contextualize and situate HealthySteps evidence and the HealthySteps model in the broader literature and inform programmatic decision-making. This is a term-limited position through March 31, 2027, and may be extended contingent upon continued funding, organizational needs, and demonstrated performance.
ESSENTIAL RESPONSIBILITIES
Provide research and evaluation technical assistance to HealthySteps sites to advance the site-level HealthySteps research strategy. Support the Research Development and Support Manager in consulting with sites on their applied HealthySteps research by:
Guiding research design to align with HealthySteps model and health system priorities.
Advising on study design, measurement strategies, and data collection methods.
Supporting family recruitment and engagement using culturally responsive approaches.
Collaborating on interpretation of results.
Connecting sites with relevant research, resources, and peer learning opportunities.
Assisting with dissemination through contribution to presentations, publications, and materials.
Support HealthySteps research projects by collaborating with the Research Development and Support Manager and Research Director to:
Provide operational project support and coordinate with external partners and/or evaluation vendors.
Provide evaluation technical assistance and support to sites participating in research projects
Prepare agendas and participate in meetings with key partners.
Contribute research content for proposals and reports and provide feedback on research materials.
Lead efforts to maintain, update and disseminate the HealthySteps evidence-base, including:
Mastering, maintaining, and updating the HealthySteps evidence catalogue (i.e., completed and in-progress HealthySteps research) and related resources.
Partnering with the Communications team on dissemination of HealthySteps research, including supporting development and maintenance of research-related website content.
Updating external-facing evidence documents annually and creating new resources as needed.
Responding to evidence requests from internal staff and external partners.
Lead efforts to review and synthesize field-level evidence, including:
Staying informed on current evidence and best practices in pediatric primary care for infants, toddlers, and their families to inform programmatic decision-making.
Leading regular information gathering efforts (e.g., literature reviews, interviews with key partners, etc.) to summarize evidence and best practices related to the HealthySteps priority outcome areas and other areas as relevant and to inform the work of the model stewardship committee.
Synthesizing and reporting findings internally and externally as appropriate.
Reviewing and critiquing research articles to assess relevance and alignment with the HealthySteps model and developing talking points in collaboration with communications.
Performs other duties as assigned to ensure the efficient and effective functioning of the project.
ESSENTIAL SKILLS & EXPERIENCE
Research and evaluation expertise
Minimum 4 years of experience in evaluation and/or research of human services programs; experience with pediatric and/or maternal-child health programs preferred
Proficiency in quantitative, qualitative, and community-engaged research methods, including protocol development, measurement selection, data collection, and statistical and thematic analysis
Experience providing research and evaluation technical assistance
Experience conducting qualitative interviews
Evidence management and knowledge building
Skilled in conducting literature searches and environmental scans to summarize evidence, identify field-level trends and best practices, and communicate findings effectively
Proficient at using citation-management programs (e.g., Zotero)
Demonstrated and current knowledge of evidence-based sources (academic journals, organizations, etc.) related to the field of pediatrics
Knowledge of early childhood programs and policies, particularly in pediatric settings is preferred.
Project and communication skills
Demonstrated ability to manage projects and contribute to multiple work streams simultaneously, with strong organizational skills and attention to detail
Effective verbal and written communication skills, including the ability to translate complex research findings into clear, accessible language for a wide range of audiences
Strong interpersonal and facilitation skills to foster collaboration across teams and partners
Technical proficiency
Experience using project management platforms (e.g., Asana) preferred
High level of proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
EDUCATION
Master's degree in social sciences or health services research, public health, program evaluation, health or public policy, or a related field preferred. Bachelors degree with related professional experience required.
COMPENSATION & BENEFITS
This position's salary is estimated to be mid $60,000s to mid $80,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more.
PHYSICAL REQUIREMENTS
While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds.
ESSENTIAL QUALITIES
Encourages and practices critical thinking
Is self-reflective and empathic
Recognizes the influence of workplace relationships on outcomes and results
Maintains a respectful and accepting approach to others
Awareness of the influence of the larger context on individual behavior
Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization
WORKING CONDITIONS
The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times.
ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.
$60k-80k yearly Auto-Apply 25d ago
Pricing and Systems Actuary
Counterpart International 4.3
Remote Counterpart International job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As a Pricing and Systems Actuary, you will balance being a prolific individual contributor to initiatives at the intersection of data science and traditional actuarial work. You will help bridge the gap between the Data & Insurance teams by leveraging actuarial techniques such as pricing and risk modeling as well as new techniques such as machine learning and programming. In addition, you will contribute to the culture, rituals, and processes that underpin a high-functioning team and the organization more broadly.
AS A PRICING AND SYSTEMS ACTUARY, YOU WILL:
Build and maintain new efficient/expansive rating systems and related models in Python and in Excel. Building a system ultimately allows the team to help steer the portfolio more effectively
Build and maintain risk/simulation models to help analyze and steer the business
Research ways to leverage industry data to enhance current rating, new/current admitted filings, and provide guidance to underwriting
Develop complex analyses of our underwriting, operations, business development, product performance, and user experience
Assist the data science, operations, and insurance teams with ad hoc analysis, data normalization, data cleansing and process improvement
Support the integration and production of new data sources in a manner that minimizes development cycles while maximizing potential business applications
Continuously challenge how we can improve our underwriting and operations
Maintain a clean production environment such that the data models can be easily interpreted and built upon by other data science and engineering team members
Present your work, findings, and opinions to both technical and non-technical stakeholders
WE LOOK FOR TEAMMATES WHO HAVE:
Minimum of 3 years of total work experience, including P&C insurance.
Strongly preferred but not required: ACAS, FCAS (this a hybrid actuarial and analytics role)
2+ years experience with Python.
Bachelor/Master in a quantitative discipline (computer science, actuarial science, mathematics, statistics, economics, physics, engineering, or related field).
A passion for solving challenging mathematical problems and an interest in exploring new machine learning tools and technologies.
An entrepreneurial mindset with a bias for action over perfection, and are, interested in building the future Preferred: domain knowledge in management/professional liability
Ability to balance competing priorities and focus on key initiatives, by estimating timelines and keeping team/documentation updated with the status of projects
Experience and excitement using modern cloud computing and cloud databases (i.e. AWS, Snowflake, etc.)
Communications skills for translating technical or statistical analysis results into business recommendations.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Stanley Wang, Senior Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family.
Tobias Schuler, Chief Underwriting Officer: Tobias was previously the Head of Data and Analytics at Digital Partners, a Munich Re company. Tobias led a team that built out data integrations, business intelligence and advanced analytics across all insurtech partners spanning various P&C lines of businesses. Tobias is also a FCAS and has built systems to enable leading class insights for underwriting, actuarial, claims and finance experts while focusing on democratizing data. He enjoys traveling internationally and spending time with his 2 young daughters.
Elizabeth Barsalou, Senior Manager, Data Scientist: Before joining Counterpart, Elizabeth worked as a full stack data scientist in small business lending for Kabbage and BHG. She specialized in building data science models, infrastructure and strategies to extend credit to small businesses. She lives in San Francisco and spends her free time singing opera and playing with her dogs.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$81k-117k yearly est. Auto-Apply 27d ago
Production Risk Engineer - Management Liability (Southeast)
Counterpart International 4.3
Remote Counterpart International job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As a member of the risk engineering team, you will be responsible for the production of premium through proper risk analysis and effective distribution of our product. In collaboration with the engineering, design, data, and operations team, you will leverage your industry knowledge and broker relationships to develop management liability and professional liability insurance products that brokers are eager to promote to their clients.
AS A PRODUCTION RISK ENGINEER YOU WILL:
Achieve and exceed underwriting performance and revenue goals, underwriting in accordance with our stated procedures.
Price accounts with competitive terms quickly, thoughtfully, and in accordance with our guidelines.
Manage quote related communication and questions in a thoughtful and trusting manner.
Collaborate with the underwriting team of Risk Engineers on understanding the unique exposures of complex accounts.
Provide market feedback and recommend improvements to our terms, rates, and guidelines improving our policy forms and coverages
Bind accounts through the continuous engagement of your assigned brokers.
Represent Counterpart at broker meetings and various industry events.
Contribute ideas and feedback on our suite of tools and services as a key stakeholder of our product roadmap.
WE LOOK FOR TEAMMATES WHO HAVE:
3-8 years of underwriting experience in the respective product.
A network of brokers, carriers, underwriters, or clients in the management liability or professional liability insurance space.
Expertise in various aspects of specialty liability products (e.g. rating procedures, policy forms, applications and coverage endorsements).
Ability to successfully engage with brokers to establish long-term, profitable partnerships with brokerages.
Confidence presenting to key internal and external stakeholders.
Demonstrated success with high performing sales and account management practices.
A proven track record of success, achieving and exceeding monthly, quarterly and annual targets.
Enthusiasm for continuous challenges in a high velocity environment.
Flexibility for travel, when necessary (once per month as a minimum)
College Degree with relevant work experience of 4+ years.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Brad Bahler, Risk Engineer Territory Lead: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space.
Jake O'Donnell, Risk Engineer Territory Lead: Jake started his insurance career at Chubb, where he was able to develop and grow a profitable book of private-for-profit and non-profit management liability business. Jake is known for his exceptional service to industry brokers and his extensive knowledge of management liability. Jake also is a CPCU designation recipient.
WHAT WE OFFER
Fully remote workplace
Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Stock Options
Health, Dental, and Vision Coverage
401(k) Retirement Plan
Parental Leave
Home Office Allowance: to set up your home office with the necessary equipment and accessories.
Wellness Stipend
Book stipend
Professional Development Reimbursement
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
Our estimated pay range for this role is $120,000 to $170,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$120k-170k yearly Auto-Apply 11d ago
Information Management Specialist (SharePoint)
Counterpart Brand 4.3
Counterpart Brand job in Arlington, VA
Job Profile:
This position provides overall information management services based on Microsoft SharePoint to improve the organization's information handling practices, and support the use of advanced collaboration tools across the organization, supporting several IT projects across the organization. The role combines the skills of an analyst (requirements gathering and analysis, intial solution blueprint) and a developer (event handlers, JS customizations, data processing).
Primary Responsibilities
Review, maintain, analyze, and improve information and processes supported by several organizational repositories (intranet, ECM, cloud-based services, and other network locations).
Participate on new and ongoing projects to standardize information management systems, replace legacy systems (e.g. file shares, email), and improve business processes.
Maintain a cloud-based SharePoint tenant, performing technical and content-related tasks.
Provide knowledge on SharePoint trends and demonstrate how new and existing tools can be used to improve current processes.
Gather requirements, conceptualize, demonstrate and implement SharePoint-based solutions, with emphasis on OOB features.
Be an internal champion for collaboration and information management technologies and practices.
Evangelize information-sharing platforms to end-users at HQ and field offices.
Be committed to continued training and learning to stay abreast of technologies related to his/her responsibilities, showing a problem-solving, positive, curious mindset.
Qualifications
Bachelor's Degree is required.
Five (5) years of relevant experience.
Expertise administering and developing solutions for SharePoint Online.
Expertise on document and records management using an enterprise system.
Hands-on experience with process automation, workflows and improvements of business processes.
Demonstrated experience developing web-based software, and with languages and technologies relevant to the SharePoint environment: .Net, JavaScript, jQuery, REST API, HTML+CSS, etc.
Expertise in the administration of Office 365, and SharePoint farms.
Ability to work closely with end-users, and to communicate technical information to non-technical staff.
Ability to adhere to guidelines, work unsupervised and demonstrate ownership of work products
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
We're seeking a Director of Financial Services to help shape the next generation of insurance products for financial institutions. This leader will combine deep underwriting expertise, strong broker relationships, and a creative product mindset to build an innovative and scalable suite of FI offerings from D&O, EPLI and Fiduciary to Professional and Crime coverage.
You will act as both a builder and a doer: underwriting strategic accounts, influencing capacity partners, driving business with brokers and collaborating with data and product teams to design new coverage structures, pricing models, and digital workflows that push the market forward.
YOU WILL
Lead and Innovate in Financial Services
Own the strategy, design, and execution of Counterpart's Financial Services (FI) products, including but not limited to Private Equity, Investment Advisors, Banks, FinTechs, and emerging financial entities.
Develop differentiated coverage structures, forms, and pricing logic tailored to modern financial institutions and evolving exposures.
Identify white space opportunities and lead new product ideation, filings, and launches in partnership with our insurance and product infrastructure teams.
Set and Execute Product Strategy
Lead go-to-market (GTM) strategy for Financial Services: messaging, broker training, coordination with the rest of the underwriting team, enablement materials, and external positioning.
Develop and iterate target market initiatives, identifying classes, geographies, or niches where our value proposition gives us a strategic edge.
Shape and oversee product audits, ensuring underwriting consistency, guideline adherence, and feedback loop closure.
Build Scalable, Systematic Infrastructure
Own or coordinate the creation of underwriting guidelines, decision trees, and rating logic, ensuring alignment across manual, automated, and hybrid workflows and overall company goals.
Work with data and engineering teams to codify underwriting logic, enabling automation, default recommendations, and triage logic.
Develop structured processes to capture and act on market trends, adjusting rate strategy, appetite, and workflow defaults to maintain competitiveness and profit.
Partner with Carriers and Brokers
Lead carrier relationships for Financial Services, including new filings, audits, product approvals, and ad hoc initiatives.
Serve as the face of product leadership to strategic brokers - building trust through responsiveness, underwriting depth, and insight.
Deliver training and support to distribution teams to maximize broker engagement and quote-to-bind efficiency.
Optimize with Data
Collaborate with data science to run scenario models, pricing experiments, and profit optimization analyses across products and segments.
Use performance data to recommend updates to appetite, coverage terms, pricing, and underwriting strategy.
Track and synthesize portfolio KPIs - translating into product strategy and operational changes.
YOU HAVE
7+ years of experience in financial services management & professional liability insurance, including extensive experience developing and managing rating manuals, underwriting guidelines, and policy forms.
Expertise in pricing, portfolio management, and risk modeling across management liability lines, with a deep understanding of emerging and complex industries.
Proven ability to design or reimagine products, including rating models, guidelines, and coverage forms.
Strong organizational and analytical skills: Ability to conduct sophisticated data analysis, distill insights, and present actionable recommendations to internal and external stakeholders.
Experience developing and executing strategies to scale: Proven track record of launching new products, optimizing product-market-fit, and driving profitable growth in a dynamic, fast-paced environment.
Exceptional leadership and collaboration skills: Ability to lead cross-functional teams and drive change across underwriting, product, engineering, and data functions.
A self-starter mindset: Comfortable with rolling up your sleeves to meet aggressive growth goals and continuously iterate on product offerings.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Tobias Schuler, Chief Underwriting Officer: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs.
Satwik Mysore, ML SMB Director : After graduating with an actuarial science degree, Satwik has spent most of his career at Travelers, where he built one of the largest and most profitable management liability books by forming strong broker relationships.
Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family.
Mike Foster, Insurance Operations Lead: MIke has over two decades of experience in insurance operations, strategy, transformation, and customer experience. Before joining Counterpart, Mike led a 120+ person team at Lincoln Financial, overseeing strategy, analytics, and service operations for group benefits. Earlier in his career, he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual, where he launched new service models and built cloud-native platforms from scratch. Mike is known for their thoughtful leadership, data-driven decision-making, and ability to scale operational excellence in complex environments.
WHAT WE OFFER
Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Stock Options
Health, Dental, and Vision Coverage
401(k) Retirement Plan
Parental Leave
Home Office Allowance: to set up your home office with the necessary equipment and accessories.
Book stipend
Professional Development Reimbursement
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
Our estimated pay range for this role is $200,000 to $270,000. Total compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$200k-270k yearly Auto-Apply 60d+ ago
Talent Acquisition Specialist, New Business Development
Counterpart Brand 4.3
Counterpart Brand job in Arlington, VA
Counterpart International is seeking a New Business Development (NBD) Recruiter to perform the full range of duties associated with full life-cycle recruiting, including posting jobs on appropriate job websites, reviewing candidates, conducting phone screens, arranging interviews, checking references, verifying salary history details, working with NBD, human resources (HR), and hiring managers to agree upon initial salary negotiations and offers.
The ideal candidate will need to implement effective, timely recruitment strategies, tap specialized networks for a variety of program and support functions, junior and senior level technical postings, build a pool of highly qualified candidates, and rapidly recruit positions for USAID and USG funded programs. The ideal candidate will have experience recruiting for technical positions within the international development industry, managing/utilizing recruiting systems, and implementing strategies for attracting, engaging, and retaining top talent from the international development sector, with a focus on Counterpart's priority projects. This is a full-time position based in Arlington, VA.
Primary Responsibilities:
Work closely with the new business development team, human resources, and hiring managers to develop effective recruiting plans and assess assigned positions to help develop effective job descriptions and candidate profiles that clearly define job specifications, competencies and skills required to fill the position.
Source, screen, and interview candidates for proposal opportunities, sometimes in difficult to fill locations; including sourcing/searching through social media outlets, using internal referrals and cold calling to source and network with prospective candidates; advertising and sourcing internal and external candidates; screening; interviewing; and evaluating candidates against the agreed position requirements
Support, as appropriate, current field project recruitment and coordinate closely with the headquarters Talent Acquisition Specialist on sharing candidates/knowledge
Use sourcing strategies, tools and techniques to identify candidates such as online social networking, traditional networking, Boolean searches, and referrals
Maintain and manage the Applicant Tracking System (ATS) to ensure integrity of data and compliance with internal procedures; ensure timely production of new hire paperwork, including generating and delivery of offer letters and administration of offer negotiations between candidates and hiring managers, and completion of all necessary HR paperwork to close out recruitment files
Provide a positive employee experience and superior customer service to candidates and hiring managers
Review qualified applicant resumes, cover letters, support documentations and screen resumes and credentials in a consistent, objective manner for appropriateness of skills, experience and knowledge in relation to position requirements, and conduct reference and background checks for final candidates
Adhere to equal opportunity/affirmative action guidelines, federal and state regulations and USAID / USG awards regulations in recruitment efforts
Prepare shortlists of candidates for the selection committee review
Support interview logistics for short listed candidates including coordinating interview panel schedules and meeting room arrangements
Upon proposal award, prepare new hire paperwork for timely submission to the HR team for onboarding
Perform other duties as assigned
Required Qualifications:
Minimum of bachelor's Degree in business administration, Social Science, International Relations or related field or equivalent, plus three to five years of experience, either in international development or high-volume recruitment environments
Experience using a wide variety of recruiting sources including Internet recruiting, employee referrals, social networks, job fairs, college career fairs, open house events, advertisements, etc.
Experience with recruitment software such as Ultipro Recruit, LinkedIn Recruiter, etc (iCIMS preferred)
Outstanding ability to develop and maintain strong cooperative relationships with others within the organization and across all functional areas
High degree of internal and external customer service, confidentiality and personal integrity
Demonstrated ability to organize and express ideas clearly and concisely, both verbally, and in writing
Demonstrated success in sourcing candidates quickly using a variety of methods, including cold calling, social media platforms, networking platforms and job postings in strategic areas
Strong written and verbal communication skills
Demonstrated knowledge of OFCCP and AA/EEO regulations
Knowledge of government regulations, including USAID or other donors, is preferred
Preferred:
Fluency in French, Spanish, Portuguese, Russian, Arabic is a plus
$56k-79k yearly est. 60d+ ago
Finance & Administrative Assistant
Counterpart Brand 4.3
Counterpart Brand job in Arlington, VA
Job Profile:
Counterpart International (Counterpart) is seeking a Finance & Administrative Assistant or Finance & Administrative Associate to support a USAID-funded project focused on internet governance and internet freedom. The Finance & Administrative Assistant or Finance & Administrative Associate will be responsible for helping maintain financial records, including managing many expense logs and supporting the overall program financial management routines in the accounting software (QuickBooks). This position will report to the Grants & Finance Specialist, in coordination with the Finance Officer.
Primary Responsibilities:
The primary responsiblities for this position are as follows:
Assist with monthly close process and reconciliations;
Assist in the review of field receipts, ensuring that backup documentations are complete;
Work with HQ finance to resolve any outstanding issues related to voucher
Review field/HQ reconciliation of cash accounts. Ensure reconciliations are accurate and complete;
Assist with the maintenance of the filing system of all financial documents;
Assist with travel approvals, arrangements and bookings, closely liaison with travel agency in coordination with field project staff;
Assist with the scanning of finance documentation
Consult with the Finance Officer and Grants & Finance Specialist regularly about the conduct of the assigned tasks.
Assist the Finance Officer and Grants & Finance Specialist with Grant management activities.
Other accounting, financial and administrative tasks consistent with the overall scope of this position;
Qualifications:
Required:
Bachelor's degree in Business Administration, Accounting or Finance;
A minimum of 1-2 years of experience in financial, administrative, and accounting areas associate).
Knowledge and experience with donor-funded Programs;
Knowledge of standard monthly accounting processes and reconciliations;
Knowledge and experience using Microsoft Office Suite, Internet, Skype and similar e-communications;
Ability to perform efficiently under the supervision or independently and under pressure and as an effective team member;
Strong attention to detail;
Excellent English speaking, reading and writing skills
Commited team player
Ability to think strategically and to act in the best interests of the organization as a whole
Preferred:
Experience working with QuickBooks;
Experience in an international organization or other NGO;
Working knowledge of foreign language a plus;
Experience using accounting systems;
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As a member of the risk engineering team,you will play a critical role in underwriting and managing a renewal book of Management Liability (ML) and Professional Liability (PL) business. Your focus will be on evaluating, pricing, and binding renewals in accordance with our guidelines while ensuring profitable growth through thoughtful risk selection and strong broker relationships. You will collaborate with engineering, design, data, and operations teams to deliver and enhance our product offerings. This is a production-focused role responsible for maintaining and expanding relationships with wholesale brokers in your assigned territory.
AS A RENEWAL FOCUSED RISK ENGINEER, YOU WILL:
Underwrite renewal business across ML and PL product lines in accordance with company guidelines and performance targets.
Evaluate risk exposures, loss history, and operational data to determine appropriate pricing, coverage, and terms.
Provide quick and competitive quotes in alignment with distribution and market strategies.
Serve as a trusted partner to wholesale brokers by offering thoughtful underwriting guidance and responsive communication.
Maintain and expand a portfolio of high-performing broker relationships to drive retention and profitable growth.
Represent Counterpart at broker meetings, industry conferences, and networking events.
Work closely with fellow Risk Engineers and product teams to refine guidelines, pricing models, and coverage forms.
Identify market feedback and recommend enhancements to improve product offerings and underwriting strategy.
Bind renewal accounts through consistent engagement with brokers and effective management of the renewal lifecycle.
Maintain accurate and compliant documentation for all underwriting decisions.
WE LOOK FOR TEAMMATES WHO HAVE:
4-8 years of underwriting experience in Management Liability and/or Professional Liability, ideally with a focus on renewals within the wholesale distribution channel.
Demonstrated success in building and maintaining broker relationships.
Expertise in specialty liability products including policy forms, rating procedures, and coverage structures.
Strong analytical, organizational, and communication skills.
Confidence in presenting and discussing underwriting decisions with internal and external stakeholders.
Proficiency with modern underwriting tools and systems.
Bachelor's degree preferred, with a minimum of 4 years of relevant work experience.
Professional designations (e.g., RPLU, CPCU) are a plus.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Satwik Mysore, Risk Engineer Territory Lead: After graduating with an actuarial science degree, Satwik has spent most of his career at Travelers, where he built one of the largest and most profitable management liability books by forming strong broker relationships.
Brad Bahler, Risk Engineer Territory Lead: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space.
Jake O'Donnell, Risk Engineer Territory Lead: Jake started his insurance career at Chubb, where he was able to develop and grow a profitable book of private-for-profit and non-profit management liability business. Jake is known for his exceptional service to industry brokers and his extensive knowledge of management liability. Jake also is a CPCU designation recipient.
Tim Kalteux, Risk Engineer Territory Lead: With more than 2.5 decades of experience in management liability, Tim has a deep knowledge of marketing and underwriting, and a long history building meaningful and lasting broker relationships. Throughout his tenure at companies like Great American Insurance and AIG/LexPro, Tim built his expertise in underwriting, marketing and business development in the private for-profit sector.
WHAT WE OFFER
Fully remote workplace
Flexible Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Stock Options
Health, Dental, and Vision Coverage
401(k) Retirement Plan
Parental Leave
Home Office Allowance: to set up your home office with the necessary equipment and accessories.
Wellness Stipend
Book stipend
Professional Development Reimbursement
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
Our estimated pay range for this role is $110,000 to $125,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$110k-125k yearly Auto-Apply 60d+ ago
Full Stack Engineer - AI/ Data
Counterpart International 4.3
Remote Counterpart International job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As a Full Stack Software Engineer, you will be a prolific cross-functional contributor and demonstrate business and product awareness. You must bridge the gap between Product, Insurance, Data and AI to build a platform that feels like a single seamless experience. You're a go getter, love learning, and wonderful person to work with. You exemplify thoughtful action of what means to be a great engineer and a presence the organization can rely on.
YOU WILL
Modernize insurance application workflows.
We are enhancing our Django system to update and automate workflows for our Risk Engineering team. You will be responsible for working on key parts of the UI and enhancing the backend to support the best user experience possible.
Enhance productivity with AI.
Collaborate with the Data and Risk Engineering teams to integrate AI into every part of our workflow. Create an AI platform to enhance adoption of agents. Wrangle data from docs, email, the web, and more into insightful, data driven actions.
Enable small businesses to manage HR with modern software.
Enhance our HR application to support its next phase of growth.
Emerging Products.
Create new services to enable our Claims team to process a larger volume of complex claims across many different insurance lines.
Dev experience first.
Work with engineering leaders to create an amazing remote dev experience. For example, reduce decision fatigue with excellent standards on how we do work in our Python and Javascript code bases. This will have a huge impact on scaling with sustainable growth and workplace happiness.
YOU HAVE
Experience building and maintaining a service platform for human and programmatic users
Experience with Data + AI systems: data pipelines, vector DBs, agentic workflows, MCPs
Lead, written, and executed product and technical design specifications
5+ years of experience with Python
2+ years of experience with Django
2+ years of experience with a variety databases: RDBMs, No SQL DBs, Databricks, Snowflake
2+ years of experience with Typescript
Experience working on a remote team
Who you will work with
Derrick Franco, Engineering Manager: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
Julian Prokay, Engineering Manager: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
Ron Alexessen, Engineering Manager: Ron has experience at large companies like Hewlett-Packard, New Relic, and Rackspace and feels most impactful at small firms and startups. Embracing a chaordic style, both at work and home, is just right. For balance, Ron climbs, runs, and plays a supporting role for his active teenagers.
David Drake, Engineering Manager: David combines a theatre degree, a programming degree, and 17 years of professional software experience to bring heart and technical expertise to his engineering teams. A former founder with a Commodore 64 tattoo, he balances his passion for technology with time spent with his partner and 9-year-old daughter, as well as hobbies like reading, meditation, cooking, and exploring the outdoors.
Newton Troung, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
WE OFFER
Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
Paid Vacation and Time Off
Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
Computer - We reimburse you for your locally procured Macbook Pro. If you are still with the company after one year, it is yours to keep!
Our estimated pay range for this role is USD $80,000 - $90,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$80k-90k yearly Auto-Apply 32d ago
Controller
Counterpart International 4.3
Remote Counterpart International job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system --- where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
Counterpart is entering a new chapter of growth with strong backing from world-class investors, a growing network of distribution partners, and a passionate team of industry veterans and innovators. As Controller, you will serve as the operational backbone of our finance function, ensuring accurate, timely, and compliant financial reporting while building scalable accounting processes that support our transition to a risk-bearing insurance entity. You will oversee all accounting operations, regulatory compliance, and financial controls, working closely with our functional leads to establish the financial infrastructure necessary for sustainable growth. This role is critical as we scale our operations, implement new financial systems, and navigate the complex regulatory requirements of the insurance industry.
YOU WILL:
Financial Reporting & Accounting Operations
Own the monthly, quarterly, and annual close processes and consolidation including eliminations, ensuring accurate and timely GAAP-compliant financial statements.
Manage all aspects of general ledger accounting, including journal entries, account reconciliations, and variance analysis.
Oversee accounts payable, accounts receivable, and cash management processes with particular focus on insurance-specific transactions.
Prepare and review financial statements, management reports, and board packages in partnership with the functional leads.
Lead annual audit processes with external auditors and manage relationships with accounting firms and tax advisors.
Document and implement best practices to improve accuracy, compliance and timeliness.
Insurance & Regulatory Compliance
Navigate complex insurance accounting standards including SAP (Statutory Accounting Principles) and GAAP reporting requirements.
Manage regulatory filings, including quarterly and annual statements for insurance entities and state insurance departments.
Oversee bordereaux reporting, claims reconciliation, and carrier settlement processes across all reinsurance relationships.
Ensure compliance with insurance regulations across multiple jurisdictions and maintain documentation for regulatory examinations.
Implement controls and processes for premium recognition, loss reserves, and unearned premium calculations.
Systems & Process Optimization
Design and maintain internal controls, policies, and procedures that scale with business growth and regulatory requirements.
Collaborate with engineering and operations teams to integrate billing, underwriting, and claims systems with accounting workflows.
Establish automated reconciliation processes for high-volume transactions and complex insurance cash flows.
Build reporting infrastructure that provides real-time visibility into financial performance and operational metrics.
Lead the optimization of our ERP system to support insurance operations and growth.
Operational Excellence & Systems
Build and manage a high-performing accounting team, including vendors, contractors, and offshore resources.
Partner with cross-functional teams including underwriting, claims, operations, and data analytics to ensure seamless financial operations and streamline workflows.
Manage special projects and drive process improvement initiatives to enhance efficiency.
Establish training programs and documentation to maintain institutional knowledge and operational excellence.
YOU HAVE:
7+ years of progressive accounting experience, with at least 3 years in a Controller or senior accounting role.
CPA certification with strong technical accounting knowledge in both GAAP and insurance-specific accounting principles (SAP experience strongly preferred).
Direct experience in the insurance industry, including familiarity with premium accounting, loss reserves, bordereaux reporting, and regulatory filings.
Proven track record implementing and managing ERP systems (NetSuite, QuickBooks, or similar) in high-growth environments.
Experience with insurance billing systems and payment processing platforms, particularly in managing complex cash flows and reconciliations.
Strong knowledge of internal controls, SOX compliance, and audit processes.
Advanced proficiency in Excel/Google Sheets and experience with financial reporting tools and business intelligence platforms.
Experience managing and developing accounting teams, including remote and offshore resources.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Open Minded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Dave Fanger, VP of Finance - Dave is a finance and insurance executive with over 25 years of leadership experience across insurance, investment banking, and fintech. Most recently, he served as a Managing Director at a global investment bank. He previously held roles as CEO of a fintech subsidiary and as Managing Director at a global insurance institution. Dave is a CFA charterholder, a Fellow of the Society of Actuaries, a Member of the American Academy of Actuaries, and holds an MBA from UCLA Anderson. Actuaries, a Member of the American Academy of Actuaries, and holds an MBA from UCLA Anderson.
Tobias Schuler, Chief Underwriting Officer: Tobias was previously the Head of Data and Analytics at Digital Partners, a Munich Re company. Tobias led a team that built out data integrations, business intelligence and advanced analytics across all insurtech partners spanning various P&C lines of businesses. Tobias is also a FCAS and has built systems to enable leading class insights for underwriting, actuarial, claims and finance experts while focusing on democratizing data. He enjoys traveling internationally and spending time with his 2 young daughters.
Mike Foster, Insurance Operations Lead: MIke has over two decades of experience in insurance operations, strategy, transformation, and customer experience. Before joining Counterpart, Mike led a 120+ person team at Lincoln Financial, overseeing strategy, analytics, and service operations for group benefits. Earlier in his career, he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual, where he launched new service models and built cloud-native platforms from scratch. Mike is known for his thoughtful leadership, data-driven decision-making, and ability to scale operational excellence in complex environments.
Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family.
Chris Shafer, Special Projects: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor's degree in Biological Sciences from the University of Southern California.
WHAT WE OFFER
Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan.
Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members.
401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement.
Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay.
Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories.
Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.)
Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests.
Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise.
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart.
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
Our estimated pay range for this role is $170,000 to $200,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
$170k-200k yearly Auto-Apply 13d ago
Cost & Pricing Associate, New Business Development
Counterpart Brand 4.3
Counterpart Brand job in Arlington, VA
Counterpart International is currently seeking a Costing and Pricing Associate to support the New Business Development (NBD) Unit. This is a full-time position based in Arlington, VA. The Costing and Pricing Associate will lead the development of proposal budgets and budget narratives, working with headquarters new business development, compliance and program staff as well as field teams and consultants as needed. The Associate will also arrange and facilitate proposal budget compliance review meetings, negotiate and assist local and international partners in their budgets and support existing programs with budget modifications. This position will report to the Associate Director, Costing and Pricing.
Duties and Responsibilities:
The Costing and Pricing Associate's primary scope of work is to create budgets and cost applications for Counterpart's New Business Development Unit. The Associate will work on Counterpart International proposals with a primary focus on USAID, USDA and DOL. The detailed duties and responsibilities include, but are not limited to:
New Business Development
Prepares budgets and cost applications in response to RFAs, RFPs and IDIQs as needed for USAID, USDA, DOL and other donor solicitations, including budget narratives and related cost documents;
Reviews solicitations to identify cost proposal issues to be clarified and/or addressed;
Develops cost proposal schedules, formats excel templates, conducts pricing research and prepares supplemental cost documents needed for submission;
Develops pricing strategies, provides cost/pricing input, and resolves issues as needed;
Conducts quality assurance checks on budgets;
Participates in meetings and interacts with proposal team leads throughout proposal development process;
Works with proposal partners, negotiates costs and budgets, and coordinates overall process;
Writes concise budget narratives and responds to final budget questions when needed;
Ensures all compliance requirements are met within each cost proposal and related cost documents;
Prepares budgets for final review and approval; and
Assists other team members when needed.
Program Financial Management
Assists the program implementation teams to review, revise, realign budgets and prepare requests for donors for budget modifications;
Works closely with Counterpart's Finance and Compliance teams to develop templates, conduct training for staff, and mentor Program Management teams to entrench sophisticated budgeting and pricing skills within the team; and
Participates in developing and implementing effective training programs in financial management and compliance.
Administrative Functions
Attends and engages in regular New Business Development Unit meetings, compliance and program practice area meetings as relevant;
Participates and leads assigned working groups, summits, sessions, and other such activities;
Develops and maintains constructive working relations within and between Counterpart departments;
Monitors and assesses new opportunities on grants.gov and Fedbiz.gov and forwards any relevant information to the NBD staff and makes recommendations for bid pursuit in weekly NBD meeting; and
Performs competitive assessments and partner identification for potential proposal opportunities
Provides training for other Counterpart staff as necessary.
Other duties as assigned.
QUALIFICATIONS:
Bachelor degree in Business, Finance, International Development or related field, and a minimum of 3-5 years relevant experience; or Masters degree in Business, Finance, International Development or related field.
Demonstrated familiarity with USAID requirements, including the FAR, ADS (and particularly 22CFR226), and OMB Circular A122.
Must have advanced skills in Microsoft Excel.
Familiarity with pricing under both acquisition and assistance instruments.
Robust multi-tasking skills, organizational skills and exceptional attention to detail and accuracy under time pressure and on short deadlines.
Strong interpersonal and problem-solving skills.
Teamwork focused
$66k-99k yearly est. 60d+ ago
Manager, Internal Audit
International Rescue Committee 4.3
Remote or New York, NY job
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview/Summary:
Reporting to the Senior Director, Internal Audit, the Manager, Internal Audit will design and lead audit programs to provide independent, objective assurance that helps the organization operate with transparency, accountability, and integrity.
The Manager Internal Audit will not only strive to provide the highest level of professional service but also maintain the highest ethical standards and due professional care in their work.
Major Responsibilities:
Align audit focus with strategic business objectives.
Apply dynamic risk-based audit methodologies.
Build cross-functional consensus in audit recommendations.
Communicate complex issues clearly to senior stakeholders.
Apply critical thinking to complex audit scenarios.
Review audit work for quality and consistency.
Develop and execute long term assignments in a timely manner.
Monitor management's corrective action plan (CAPs) to correct identified deficiencies.
Assist in continuously improving the audit process through new tools and techniques.
Key Working Relationships:
Position Reports to: Senior Director, Internal Audit
Other Internal and/or external contacts:
Internal:
All levels of the IRC's international program and headquarters' departments
External:
Suppliers, Partners, external auditors
Job Requirements
Education:
Bachelor's degree in business related field.
Certificates or Licenses:
CPA/CA, CIA, or CFE (may be acquired within 2 years of hire date)
Work Experience:
Minimum of 5 years of auditing, finance, or operations experience
Experience working in the Not-for-Profit or INGO sectors or grant supported organizations
Demonstrated Skills and Competencies:
Project Management
Data Analysis
Communications - Written and Oral English
COSO Internal Control Framework
Risk Management Principles and Techniques
Auditing Principles and Techniques
Knowledge of IRC Business Processes is a plus
MS365 Office Tools (Excel, PowerBI, SharePoint)
Working Environment
:
This remote position is open to candidates anywhere in the U.S., but they must work Eastern Standard Time (EST) hours.
Travel up to 50% including possible travel to underdeveloped countries
Compensation: (
Pay Range: $70,000 - $90,000
) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
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$70k-90k yearly Auto-Apply 11d ago
Information Security Specialist
Counterpart Brand 4.3
Counterpart Brand job in Arlington, VA
Job Profile:
Counterpart International is currently seeking Information Security Specialist for an “Internet Freedom” project focused on supporting civil society organizations, human rights activists, and independent media in Africa. This is a full time position based in Africa. The Information Security Specialist will provide dedicated support and mentoring to organizations and activists helping them address their information security needs. Applicants should have preexisting relationships or experience with trusted parties working for such organizations such that he/she could provide immediate assistance to those in need. Applicants should have a strong technical background in information technology and a firm understanding of internet security issues, including familiarity with methods of encryption for data during storage and transmission, circumvention of censorship, patch management, business continuity principles, social media security/privacy, mobile device security, and secure web hosting. This position will report to the Deputy Chief of Part (DCOP).
Primary Responsibilities:
The primary responsiblities for this position are:
Conduct organizational assessment, provide guidance, training, mentoring, and support on information security issues and topics to local partners.
In partnership with the Chief of Party and Deputy Chief of Party, develop a country strategy and action plan based upon the program's annual work plan.
Ensure that partners learn, internalize, use, and propagate appropriate information security practices.
Disseminate knowledge on information security and potential uses of new technologies.
Train local counterparts about information security.
Stay-up-to-date on new technologies and emerging trends and issues related to information security.
Write quarterly reports on the activities and the program implementation in the region.
Participate in conferences, trainings, and other events as needed.
Develop Training of Trainers cadre within CSO community.
Attend and actively participate in the annual global conference and annual staff retreat.
Other duties as assigned.
Qualifications:
Required:
Existing, trust-based relationships with a wide array of stakeholders working for civil society organizations, human rights organizations, and independent media.
At least 3 years' experience in information security, digital security principles, and safe computing practices.
Bachelor's degree in Information or Computing sciences.
Fluency in oral and written English.
Solid understanding of internet's building blocks (DNS, SSL, IP, etc.).
Strong interpersonal skills as well as experience developing solid professional relationships.
Broad training experience.
Ability to travel up to 50% of time to support local partners in approved countries.
Familiar with both commercial and open source digital security tools.
Ability to work under pressure and manage multiple activities.
Preferred:
Fluency in Portuguese, French and other regional languages.
$68k-91k yearly est. 60d+ ago
Program Officer - Africa
Counterpart Brand 4.3
Counterpart Brand job in Arlington, VA
Job Profile:
Counterpart International is currently seeking a Program Officer to assist the Africa Team with financial and administrative management of their programs in this region, and especially, to contribute to meeting programmatic reporting requirements. The Program Officer will liaise with all departments in HQ to provide backstop support to field operations focused on ensuring all transactions meet financial, administrative and compliance requirements. The Program Officer will also be responsible for a range of business development opportunities, including research, capture and proposal writing. As currently envisioned, this position will support Counterpart's programming in Niger, but the individual may be asked to support other projects in the region as the need may dictate. This is a full-time position based in Arlington and will report to the Senior Program Manager.
Primary Responsibilities:
Along with the Senior Program Manager, serve as a primary interface with the Chief of Party (COP) and local staff to support the implementation of projects within budget, established time frames, standards of quality, and donor satisfaction.
Establish and maintain a productive working relationship with field staff, headquarters staff, implementing partners and consultants.
Support, monitor and evaluate program performance through regular tracking of financial and programmatic reports, M&E data, communication with the field teams, and periodic travel to the country.
Monitor program finances and monthly pipelines, and provide guidance to field teams concerning program expenditures, and budget projections working closely with HQ accountants and field finance managers.
Review and evaluate program work plans, program performance and evaluation plans; ensure their timely implementation.
Review and evaluate quarterly and final program reports.
Conduct monitoring trips to the program site as needed.
Support the development and implementation of annual work plans. Support the field team in establishing programmatic targets, collecting and maintaining the program monitoring records.
Review sub-recipient grant packages for quality control, and assist local staff where needed, before they are processed for signature.
Review procurement packages for quality control, and assist local staff where needed, before they are processed for signature.
Assist in the preparations of budget realignments and/or modifications to existing awards, as necessary.
Troubleshoot project problems, and identify and implement creative solutions where needed.
Engage in personnel decision-making: screen and interview candidates for key field personnel, HQ positions, and potential new staff for proposals.
Support the expansion and diversification of Counterpart's Africa portfolio by:
Researching and identifying opportunities for growth of the portfolio;
Undertaking capture work to pre-position Counterpart for new funding;
Cultivating and leveraging strategic donor relationships,
Support diversification effforts of USG and non-USG funders;
Maintain knowledge of issues facing relevant country offices including the operational environment and potential risks associated with the implementation of awards.
Represent Counterpart at conferences, professional forums, workshops, events related to Africa programming, and/or technical practices relevant for current program portfolio.
Other duties as assigned.
Qualifications
Required:
Bachelor Degree plus a minimum of 5 years of relevant work experience, or an equivalent combination of education and experience.
Sound and demonstrated project management experience, including budget and financial management, and monitoring and evaluation.
Knowledge of applicable Federal government regulations (FAR, AIDAR, ADS, CFR, OMB)
Ability to produce high quality deliverables throughout the project cycle from planning, management, and execution to troubleshooting.
Strong verbal and written communication skills.
Experience with M&E and program planning, implementation and reporting.
Strong computer skills, including MS Office Suite program, and web-based research tools.
Strong and demonstrated inter-personal skills, sound judgment, ability to work with diverse teams.
Proven multi-tasking skills and attention to detail under time-pressure and on short-deadlines.
Ability to travel internationally, often under conditions of hardship.
Fluency in English is required.
Preferred:
An advanced degree in international development or related field.
Demonstrated success with business development, including research, pre-positioning and diversitifation of funding sources.
Prior experience working in Africa or on African project(s).
Demonstrated understanding of political processes, governance and civic participation.
$52k-70k yearly est. 60d+ ago
Full Stack Engineer
Counterpart International 4.3
Remote Counterpart International job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
As a Full Stack Software Engineer, you will be a prolific individual contributor to the product, dynamic data services, and tooling that we are leveraging to shape the future of insurance. You will help bridge the gap between Product, Insurance, and Data while developing new systems and features in a ready to disrupt industry. In addition, you will help to set the culture, rituals, and processes that underpin a high functioning engineering team and the organization more broadly.
YOU WILL
Below are some key projects we are working on. You will be a part of one or more of these objectives:
Modernize insurance application workflows. We are enhancing our Django system to update and automate workflows for our Risk Engineering team. You will be responsible for migrating key parts of the UI and enhancing the backend to support the best user experience possible.
Increase efficiency with AI. Collaborate with the Data and Risk Engineering teams to leverage AI across our products via a React frontend. Process documents into actionable, structured information.
Enable small businesses to manage HR with modern software. Enhance our HR application to support its next phase of growth.
Emerging Products. Create new services to enable our Claims team to process a larger volume of complex claims across many different insurance lines.
Standardize development processes. Work with engineering leaders to create documentation, examples, and training for the wider team. Our goal is to standardize how we do work in our Python and Javascript code bases. This will have a huge impact on our quality as we grow.
YOU HAVE
A passion for programming and a love of building and experimentation
5+ years of experience with Python
2+ years of experience with Django
2+ years of experience with relational databases
2+ years of experience with Typescript
Effective communication & documentation skills
Experience working on a remote team
Please let us know if you have experience developing custom solutions in Salesforce, such as designing, integrating, and optimizing the platform.
Who you will work with
Derrick Franco, Engineering Manager: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
Julian Prokay, Engineering Manager: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
Ron Alexessen, Engineering Manager: Ron has experience at large companies like Hewlett-Packard, New Relic, and Rackspace and feels most impactful at small firms and startups. Embracing a chaordic style, both at work and home, is just right. For balance, Ron climbs, runs, and plays a supporting role for his active teenagers.
David Drake, Engineering Manager: David combines a theatre degree, a programming degree, and 17 years of professional software experience to bring heart and technical expertise to his engineering teams. A former founder with a Commodore 64 tattoo, he balances his passion for technology with time spent with his partner and 9-year-old daughter, as well as hobbies like reading, meditation, cooking, and exploring the outdoors.
Newton Troung, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
WE OFFER
Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
Paid Vacation and Time Off
Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
Computer - We reimburse you for your locally procured Macbook Pro. If you are still with the company after one year, it is yours to keep!
Our estimated pay range for this role is USD $75,000 - $90,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
Zippia gives an in-depth look into the details of Counterpart International, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Counterpart International. The employee data is based on information from people who have self-reported their past or current employments at Counterpart International. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Counterpart International. The data presented on this page does not represent the view of Counterpart International and its employees or that of Zippia.
Counterpart International may also be known as or be related to COUNTERPART INTERNATIONAL INC, Counterpart, Counterpart International and Counterpart International Inc.