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Country manager vs center manager

The differences between country managers and center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a country manager and a center manager. Additionally, a country manager has an average salary of $99,341, which is higher than the $56,284 average annual salary of a center manager.

The top three skills for a country manager include logistics, business development and business strategy. The most important skills for a center manager are patients, OSHA, and patient care.

Country manager vs center manager overview

Country ManagerCenter Manager
Yearly salary$99,341$56,284
Hourly rate$47.76$27.06
Growth rate6%6%
Number of jobs309,722278,683
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 55%
Average age4444
Years of experience66

What does a country manager do?

A Country Manager oversees a company's operations in a different region or country, ensuring corporate expansions run smoothly and efficiently. They are responsible for establishing objectives and guidelines, conducting market research and analysis to find international business and client opportunities, developing strategic plans for revenue growth and brand awareness, and monitoring sales, generating progress reports regularly. Should there be conflicts or issues, it is also their responsibility to resolve them right away. Moreover, a Country Manager leads and encourages staff to reach goals while implementing the company's standards and policies.

What does a center manager do?

A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.

Country manager vs center manager salary

Country managers and center managers have different pay scales, as shown below.

Country ManagerCenter Manager
Average salary$99,341$56,284
Salary rangeBetween $56,000 And $173,000Between $35,000 And $90,000
Highest paying CityNew York, NYJersey City, NJ
Highest paying stateNew YorkNew Jersey
Best paying companyGenentechCapgemini
Best paying industryEnergyTechnology

Differences between country manager and center manager education

There are a few differences between a country manager and a center manager in terms of educational background:

Country ManagerCenter Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Country manager vs center manager demographics

Here are the differences between country managers' and center managers' demographics:

Country ManagerCenter Manager
Average age4444
Gender ratioMale, 85.6% Female, 14.4%Male, 47.7% Female, 52.3%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between country manager and center manager duties and responsibilities

Country manager example responsibilities.

  • Achieve 3pp in EBITDA growth from 2015 and 9pp vs budget.
  • Manage Striderite's offshore sourcing operations in the Caribbean.
  • Manage two to four grants annually, totaling 1-2 million USD each year.
  • Manage billing, payroll, and other necessary fix and variable costs, maintaining profit growth year to year.
  • Lead internal risk management processes of all in-country associate parties, including final assessments/decisions.
  • Support search engine marketing (SEM) and search engine optimization (SEO) campaigns.
  • Show more

Center manager example responsibilities.

  • Achieve or exceed SLA's by proactively managing multiple desktop support queues.
  • Create and manage the Facebook page for the station.
  • Manage multiple vendors for a variety of HVAC work.
  • Manage the disposition of vehicles and assets from facilities that are closed during DHL restructuring.
  • Perform all administrative and management duties require to operate the contact center and achieve all assign KPI's.
  • Manage the image, cleanliness and in-stock presentation of selling floor, stockrooms, back shop and entire facility.
  • Show more

Country manager vs center manager skills

Common country manager skills
  • Logistics, 13%
  • Business Development, 9%
  • Business Strategy, 8%
  • Product Development, 7%
  • Revenue Growth, 6%
  • Human Resources, 4%
Common center manager skills
  • Patients, 17%
  • OSHA, 7%
  • Patient Care, 7%
  • Safety Procedures, 4%
  • Professional Development, 4%
  • Keeping Track, 4%

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