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Country manager vs general service manager

The differences between country managers and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a country manager and a general service manager. Additionally, a country manager has an average salary of $99,341, which is higher than the $85,187 average annual salary of a general service manager.

The top three skills for a country manager include logistics, business development and business strategy. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

Country manager vs general service manager overview

Country ManagerGeneral Service Manager
Yearly salary$99,341$85,187
Hourly rate$47.76$40.96
Growth rate6%6%
Number of jobs309,722435,376
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Average age4444
Years of experience66

What does a country manager do?

A Country Manager oversees a company's operations in a different region or country, ensuring corporate expansions run smoothly and efficiently. They are responsible for establishing objectives and guidelines, conducting market research and analysis to find international business and client opportunities, developing strategic plans for revenue growth and brand awareness, and monitoring sales, generating progress reports regularly. Should there be conflicts or issues, it is also their responsibility to resolve them right away. Moreover, a Country Manager leads and encourages staff to reach goals while implementing the company's standards and policies.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

Country manager vs general service manager salary

Country managers and general service managers have different pay scales, as shown below.

Country ManagerGeneral Service Manager
Average salary$99,341$85,187
Salary rangeBetween $56,000 And $173,000Between $52,000 And $137,000
Highest paying CityNew York, NYMountain View, CA
Highest paying stateNew YorkCalifornia
Best paying companyGenentechStanford University
Best paying industryEnergyFinance

Differences between country manager and general service manager education

There are a few differences between a country manager and a general service manager in terms of educational background:

Country ManagerGeneral Service Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Country manager vs general service manager demographics

Here are the differences between country managers' and general service managers' demographics:

Country ManagerGeneral Service Manager
Average age4444
Gender ratioMale, 85.6% Female, 14.4%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between country manager and general service manager duties and responsibilities

Country manager example responsibilities.

  • Achieve 3pp in EBITDA growth from 2015 and 9pp vs budget.
  • Manage Striderite's offshore sourcing operations in the Caribbean.
  • Manage two to four grants annually, totaling 1-2 million USD each year.
  • Manage billing, payroll, and other necessary fix and variable costs, maintaining profit growth year to year.
  • Lead internal risk management processes of all in-country associate parties, including final assessments/decisions.
  • Support search engine marketing (SEM) and search engine optimization (SEO) campaigns.
  • Show more

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
  • Show more

Country manager vs general service manager skills

Common country manager skills
  • Logistics, 13%
  • Business Development, 9%
  • Business Strategy, 8%
  • Product Development, 7%
  • Revenue Growth, 6%
  • Human Resources, 4%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

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