Country manager work from home jobs - 1271 jobs

A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment. #J-18808-Ljbffr

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed. As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning What you'll bring 6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed (Nice to have) Early‑stage startup experience building operations infrastructure from the ground up (Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly. The Role We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup. This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide. Responsibilities Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health. Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities. Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements. Contribute to building repeatable sales processes that support scale and faster deal velocity. Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models Demonstrated success in early-stage startup environments; comfortable with ambiguity Exceptional communication skills and ability to quickly build trust with executive-level stakeholders Analytical problem-solver who can translate prospect needs into actionable insights for internal teams Highly collaborative, eager to partner across the organization to drive impact What we're not looking for: Traditional transactional sales backgrounds without healthcare exposure Candidates without experience in early-stage or high-growth environments Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth Help shape and scale a critical revenue-driving function at a fast-growing startup. Join a world-class team backed by leading investors. Competitive salary, benefits, and equity package. Location Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote. We are open to fully remote for select candidates. Compensation Base and variable compensation $110,000 - $150,000 + variable compensation DOE + equity opportunity

A nonprofit organization is seeking a Manager, Strategic Partnerships to enhance donor engagement and cultivate relationships with major contributors. This remote position requires a minimum of 5 years of experience in fundraising, with a strong focus on strategic relationship building and effective communication skills. Competitive salary ranging from $80,000 to $100,000, including comprehensive benefits. #J-18808-Ljbffr

A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion. #J-18808-Ljbffr

A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr

A leading outdoor apparel company is seeking a Senior Area Manager, Community for the USA West. This role involves leading community strategies across several urban outdoor hubs, engaging and growing the community through events, mentorship, and strategic oversight. The ideal candidate will have over 8 years of experience in community management and event strategy, with strong budget management and cross-functional leadership skills. This position offers remote flexibility and a competitive salary between $124,000 and $155,000 annually. #J-18808-Ljbffr

A leading biopharmaceutical company is seeking a District Business Manager to lead their Oncology/Hematology Sales team in San Francisco. This role involves motivating a team, analyzing market data, and developing business plans to enhance performance. The ideal candidate will have a strong background in sales management and a degree in a related field. Join us to make a tangible difference in the lives of cancer patients while building a rewarding career. #J-18808-Ljbffr

A leading consulting firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. This role requires extensive project management experience and strong leadership skills to drive technology transformations for clients. Candidates should have a Bachelor's degree and significant ServiceNow implementation experience. Competitive compensation package including a comprehensive benefits structure is offered. #J-18808-Ljbffr

Regional Manager of Operations - Skilled Nursing | Remote + Travel CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Key Responsibilities Territory Growth Expand services across SNFs and ALFs; onboard new facilities Increase penetration in existing facilities and promote specialty service lines Build relationships with facility leaders to drive referral growth Present CHE programs and secure new facility contracts Travel up to 50% Quality Service Provide exceptional customer service to partner facilities Conduct quarterly in-person facility visits Support facility staff with workflows, referrals, and program integration Communicate territory needs to internal teams Provider Management Track provider productivity and RVU performance (daily-annual) Conduct monthly provider meetings (virtual or in-person) Collaborate with Clinical Operations on regional initiatives Assist in interviewing and evaluating candidates for facility-based roles Education Bachelor's degree required Master's degree preferred Experience Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations) Multi-site healthcare operations experience required Skills Strong leadership, critical thinking, and decision-making Excellent relationship-building and customer service skills Ability to manage change and execute growth strategies Advanced organizational and time-management skills Ability to work independently and manage multiple priorities Ability to travel, including occasional overnight trips Apply Today Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity. #J-18808-Ljbffr

We are helping our client, Fishel Downey Albrecht Riepenhoff LLC., find their next Operations Manager! The purpose of this position is to manage and oversee the daily operations and administrative functions of the firm. This is a group of kind, experienced, and knowledgeable attorneys who actively seek positive outcomes for their clients. Primary Responsibilities Operations: Manage the day-to-day operations to ensure the business is succeeding and the clients are properly cared for. Work closely with attorneys and support staff on operational issues or concerns. Maintain policies and procedures specific to attorneys' practice. Handle client/vendor concerns to ensure smooth operations and enhance client experience. Liaise with various vendors: IT, accounting, insurance, etc. Accounting: Oversee payroll processing through ADP. Manage day-to-day operations and compliance for employee fringe benefits. Manage partner disbursements. Maintain daily journal entries. Manage accounts payable, including processing payments to vendors, and accounts receivable, including creating invoices. Manage funds to cover daily expenses. Maintain accurate accounting records for employees, leased office space, and/or equipment. Prepare and maintain corporate budgets, financial reports, and spreadsheets. Track Profit & Loss reports and actual vs. budgeted spending. Manage client trust fund account. Administrative: Oversee all information technology advancements and day-to-day issues. Manage coordination of support staff and attorneys, including the hiring and evaluation processes and support staff scheduling and training. Ensure support staff is working efficiently, accurately, and within the guidelines established by Fishel Downey Albrecht & Riepenhoff LLC. Work with partners to identify and oversee any office updates or repairs needed. Perform additional miscellaneous job-related duties as needed. Knowledge, Skills, and Abilities: Strong computer skills including Word, Excel, Powerpoint, etc. Basic knowledge of and experience with light bookkeeping. Excellent oral and written communication skills across all levels of the organization and with external parties (clients, vendors, etc.). Establish priorities and work independently. Strong organizational skills. Understanding of legal terminology. Credentials and Experience: Bachelor's degree in Business Administration, Human Resources, or related field At least 5 years of experience related to the duties and responsibilities specified. Why this is exciting for you: PTO, along with limited remote work capabilities. Health insurance for the employee (family and spousal coverage at cost). Dental insurance for the employee and spouse (family coverage at cost). Discount vision coverage for the employee (family and spousal coverage at cost). Life insurance and long and short term disability insurance. 401(k) retirement account with employer match.

WorkHire is dedicated to connecting businesses with exceptional talent and fostering impactful collaborations. Our mission is to empower organizations by offering innovative solutions tailored to their unique needs. With a deep understanding of the industry, we support sustainable growth and promote innovation. By building strong partnerships, we help clients achieve long-term success and make a meaningful impact in their respective markets. Role Description This is a part-time remote position for a General Manager of Operations. The General Manager will oversee day-to-day operations, ensuring efficiency and alignment with the organization's goals. Responsibilities include managing teams, optimizing customer service processes, overseeing budgets, and driving operational excellence. The role also involves strategic planning to enhance performance and achieve overall success. Qualifications Proven expertise in General Management and Operations Management Strong skills in Team Management and fostering collaboration Experience in Customer Service management and process improvement Proficiency in Budgeting and financial planning Excellent organizational and problem-solving abilities Effective communication and leadership skills Bachelor's degree in Business Management or related field preferred Experience in remote work environments is a plus

A leading e-commerce solutions provider is seeking a Partner Manager to manage and expand their agency partnerships. You will be responsible for sourcing new strategic partners and driving revenue growth. Ideal candidates will have over 7 years of experience in e-commerce or agency roles, a deep understanding of the Amazon and Walmart ecosystems, and strong relationship management skills. This remote position offers a competitive salary and the opportunity to work autonomously. #J-18808-Ljbffr

A leading cybersecurity company is seeking a Senior Manager, Consumer User Acquisition to drive user growth through digital channels. The position is remote but allows for a hybrid schedule in Chicago. Ideal candidates have over 5 years of experience in B2C marketing and proven success with digital advertising campaigns. Responsibilities include optimizing acquisition strategies and collaborating with design teams. Benefits include medical, dental, vision insurance, and a generous PTO plan, among others. #J-18808-Ljbffr

We are a marketplace where users can compare personalized, prequalified rates and quotes from multiple lenders and carriers, for student loans, mortgages, personal loans, and insurance. We're challenging the status quo by giving power to the consumer. We believe in a world where ‘ethical', ‘lending', and ‘insurance' can coexist, so we set out to build innovative platforms that actually work for customers. Our mission is to help people find the best loan or insurance policy possible. We believe researching and buying loans or insurance shouldn't be confusing or complex, so we've focused on simplicity. We've created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear. About the Role Credible is seeking a General Manager, Consumer Lending to oversee our core lending verticals Squads - student loans (private and refinance), personal loans, and related products such as debt consolidation and HELOC. This role is responsible for the entire P&L across each of these categories, with a mandate to scale through a mix of organic channels, partnerships, and paid media. Reporting directly to the Chief Revenue Officer, the General Manager will drive near-term execution while setting a clear multi-year vision for both product and distribution strategy. The role will have end-to-end ownership of strategy, performance, and resource allocation, supported by dedicated product, development, and customer acquisition teams. This is a pivotal role in Credible's growth story. We're looking for a leader who combines commercial execution and distribution expertise with strategic foresight, thrives in ambiguity, and knows how to rapidly scale consumer finance marketplaces. Responsibilities Full P&L ownership - Own the P&L for consumer lending categories, set ambitious revenue and profitability targets, forecast growth, allocate resources, and deliver results with regular reporting to Credible's Executive Leadership Team (ELT). Scale lending partnerships - Drive borrower acquisition and growth across SEO, partnerships, and paid media channels, increasing share of voice, impression share, and funnel conversion. Lead and expand strategic partnerships - Cultivate, negotiate, and scale high-impact lender and marketing relationships that drive measurable revenue growth and broaden reach. Drive category expansion - Launch and scale new products (e.g., HELOC, debt consolidation) by identifying opportunities, supporting deal negotiation, and overseeing execution of OKRs. Champion product and tech collaboration - Partner with Product and Engineering to deliver enhancements that improve borrower conversion, partner integrations, and marketplace performance. Drive strategic growth initiatives - Spearhead cross-functional projects, distribution opportunities and campaigns aimed at growing revenue and marketing profit. Leverage data for optimization - Monitor performance metrics and unit economics, using analysis to identify opportunities, mitigate risks, and guide data-driven decision making. Lead a high-performing team - Provide leadership across the Consumer Lending Squads that fosters accountability, executional excellence, and alignment to company-wide OKRs. Cross-functional collaboration - Work with Finance, Legal, and Operations to ensure Squads are operating efficiently, compliantly, and aligned with Credible's strategic objectives. Executive communication - Provide updates to the CRO and/or Credible's ELT via weekly meetings, monthly reviews, and quarterly business updates with clear insights and action plans. Education & Experience Education: Bachelor's degree in Business, Finance, Marketing, or related field required. MBA or advanced degree a plus. Industry Experience: 10+ years in fintech, marketplace, or consumer lending roles with proven success in scaling acquisition. P&L Management: Demonstrated experience owning a business unit P&L, including revenue forecasting, budgeting, and resource allocation. Growth Marketing & Partnerships: Track record in scaling growth strategies and paid media, combined with deep experience structuring and growing distribution partnerships. Leadership: Strong leadership experience in high-growth environments, with success leading cross-functional teams and influencing product roadmaps. Communication: Excellent communicator who is comfortable negotiating externally and presenting to ELT. Financial Expertize: Proficiency in financial modeling and analysis (Excel/Google Sheets), with the ability to evaluate unit economics, budget and complete ad hoc industry analysis. Analytical & Data-Driven: Skilled in leveraging data, BI tools (Tableau, Looker, PowerBI), and analytics to optimize performance. Execution in Ambiguity: Adept at balancing immediate execution with long-term strategy in dynamic, fast-paced environments. About You Ownership mindset: You think like an owner of the business and hold yourself accountable to outcomes. Strategic + tactical: You can set a 3 year strategy while also diving deep into weekly performance numbers and managing quarterly OKRs. Commercial driver: You excel in distribution growth, partnerships, and paid media. Collaborative leader: You build trust, align teams, and motivate people around clear goals. Analytical: You ground decisions in data, with a sharp eye for detail (unit economics and performance drivers) and ability to know the right questions for your team to get maximum leverage. Resilient in ambiguity: You are resourceful and proactive when priorities shift or markets move quickly. Pursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.View more details about Credible Benefits For high cost of labor markets such as but not limited to New York City and San Francisco: $190,000 - $230,000 USD For all other US locations: $163,000 - $218,000 USD Why work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law. #J-18808-Ljbffr

A financial technology platform is seeking a General Manager for Home Secured Lending to oversee the strategic and operational aspects of this new product line. Ideal candidates will have over 10 years of experience in consumer lending, particularly in mortgage or home equity products, and possess strong P&L ownership skills. Located in Wilmington, DE, candidates may also work remotely with regular travel. The role offers a competitive salary between $250,000 to $290,000 annually plus potential bonuses. #J-18808-Ljbffr

Medier isn't just a marketing agency-we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns-we deliver results. Our philosophy is simple - hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You're in. We're strengthening our presence across Finland and seeking a Country Manager with proven iGaming or Betting experience to drive our growth strategy in these dynamic markets. 📍 Location: Remote 💼 Full-time: iGaming Industry 🌍 Market: Finland 🗣 Languages: Native Finnish speaker, fluent in English What you'll do Own full P&L responsibility and define a clear growth roadmap for Finland. Build and lead a local team and agency network across marketing, CRM, affiliates, and partnerships. Adapt global brand, product, and acquisition strategies to local market dynamics and player behaviour. Establish and nurture high-value relationships with key affiliates, media partners, and payment providers to maximize growth potential. Orchestrate large-scale campaigns and sponsorships that build brand authority and player loyalty. Drive data-driven decision-making through performance KPIs: NGR, FTDs, LTV/CAC, retention, and reactivation metrics. Act as the voice of the market internally, providing insights and opportunities directly to senior leadership. What we're looking for 2+ years in iGaming or betting. Preferably on the operator side. 1+ year in a Country Manager position in iGaming Strong commercial mindset: proven record of scaling revenues and building profitable growth strategies. Deep understanding of Finnish player profiles, competitive landscape, and marketing channels. Native Finnish speaker, fluent in English outstanding stakeholder management and leadership skills. Reshape marketing with us. Let's work! By submitting your application, you agree to our Privacy Policy.

Job Description The Service Operations Manager is responsible for overseeing, coordinating, and optimizing service delivery operations within a remote environment. This role ensures high levels of operational efficiency, customer satisfaction, and compliance with organizational policies and industry standards. The Service Operations Manager leads cross-functional teams, implements process improvements, and supports strategic initiatives to achieve operational excellence. Key Responsibilities: Manage day-to-day service operations, ensuring timely and efficient delivery of services to customers Supervise, mentor, and support remote service teams to achieve performance objectives Develop and implement operational policies, procedures, and best practices Monitor key performance indicators (KPIs), service metrics, and customer satisfaction scores Analyze operational data to identify trends, bottlenecks, and areas for improvement Coordinate with other departments (e.g., sales, technical support, logistics) to ensure seamless service delivery Manage budgets, resource allocation, and workflow planning for service operations Ensure compliance with regulatory, contractual, and organizational standards Lead initiatives to improve operational efficiency, reduce costs, and enhance customer experience Prepare regular reports and present operational insights to senior leadership Required Qualifications: Bachelors degree in Business Administration, Operations Management, or a related field (or equivalent experience) Minimum of 5-7 years of experience in service operations, customer operations, or related management roles Proven experience managing remote teams and cross-functional projects Strong leadership, communication, and problem-solving skills Proficiency with operations management tools, CRM systems, and Microsoft Office Suite Ability to work independently and manage remote teams effectively Analytical skills to monitor performance metrics and identify trends Preferred Qualifications: Experience in SaaS, technology, utilities, healthcare, or other service-based industries Familiarity with Lean, Six Sigma, or process improvement methodologies Advanced knowledge of workflow automation tools and operational analytics Professional certifications in operations or project management (e.g., PMP, Lean Six Sigma) Annual Compensation: Salary Range: $90,000 - $130,000 per year, based on experience, qualifications, and geographic location Benefits Package: Comprehensive medical, dental, and vision insurance 401(k) retirement plan with employer match Paid time off (PTO), including vacation, sick leave, and paid holidays Fully remote work arrangement within the United States Professional development, training, and certification opportunities Life insurance and short- and long-term disability coverage Employee assistance and wellness programs

We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible power supply systems ranging from 8kW to 1MW+ capacity. This role requires advanced technical expertise in power systems, strong leadership and business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across multiple territories. Essential Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Technical Leadership Provide technical guidance and support for complex installations and maintenance scenarios Review and approve major project proposals, technical specifications, and service recommendations Ensure quality control standards are maintained across all service activities Oversee warranty management and manufacturer relations for all UPS equipment brands Stay current with emerging technologies and industry best practices in power systems Manage technical documentation, service records, and compliance reporting Team Management & Development Supervise, mentor, and develop a team of UPS technicians and electrical specialists Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices Review, approve, and quality-check all technical work performed by team members Lead, mentor, and develop multiple service teams including Lead Technicians, Senior Technicians, and support staff Recruit, hire, and onboard qualified technical personnel to support business growth Establish performance metrics, conduct regular performance reviews, and implement improvement plans Design and oversee comprehensive training and certification programs for all technical staff Foster a culture of safety, technical excellence, and customer-first service delivery Manage succession planning and career development pathways for team members Required qualifications 8-10 years of progressive experience in UPS systems, power electronics, or electrical services industry 5+ years of management experience leading technical teams Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range) Expert knowledge of UPS systems, power electronics, battery systems, and electrical distribution across single-phase and three-phase applications Experience with static transfer switches, power distribution units, and monitoring systems UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable Working Conditions Primarily field-based work at customer facilities Occasional after-hours and emergency call-out availability required Travel to various customer sites within assigned territory Work in industrial environments including data centers, hospitals, manufacturing facilities Exposure to electrical hazards requiring strict adherence to safety protocols The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.) Frequently work near moving mechanical parts Physical Demands: Lifting and carrying heavy objects, up to 75lbs, will be required. Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms. Seizing, holding, grasping, turning, or otherwise working with hand(s). Entering text or data into a computer or other machine by means of a keyboard. Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides. Moving about on hands and knees or hands and feet to enter restricted spaces. Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks. Clarity of vision (i.e., working with small objects or reading small print), including use of computers. Sitting for long periods of time may be required. Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation Competitive salary. We are a performance-based company and pay will ultimately reflect the employee's productivity and overall performance. Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) Up to 9 paid company holidays Paid sick time Company-paid Life Insurance ($75,000) Company-paid Short-term and Long-term Disability Insurance Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Additional Info: Criminal background checks and pre-employment drug screens are required. Must be able to pass a Department of Transportation physical examination. This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.