Courier vs caller

The differences between couriers and callers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a courier and a caller. Additionally, a caller has an average salary of $47,798, which is higher than the $36,228 average annual salary of a courier.

The top three skills for a courier include delivery service, safety policies and rehabilitation. The most important skills for a caller are outbound calls, customer service, and cold calls.

Courier vs caller overview

	Courier	Caller
Yearly salary	$36,228	$47,798
Hourly rate	$17.42	$22.98
Growth rate	11%	11%
Number of jobs	13,088	852
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 60%
Average age	39	39
Years of experience	12	12

Courier vs caller salary

Couriers and callers have different pay scales, as shown below.

	Courier	Caller
Average salary	$36,228	$47,798
Salary range	Between $29,000 And $44,000	Between $19,000 And $114,000
Highest paying City	Seattle, WA	-
Highest paying state	Connecticut	-
Best paying company	Columbia University in the City of New York	-
Best paying industry	Transportation	-

Differences between courier and caller education

There are a few differences between a courier and a caller in terms of educational background:

	Courier	Caller
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	-	-

Courier vs caller demographics

Here are the differences between couriers' and callers' demographics:

	Courier	Caller
Average age	39	39
Gender ratio	Male, 74.1% Female, 25.9%	Male, 35.9% Female, 64.1%
Race ratio	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between courier and caller duties and responsibilities

Courier example responsibilities.

Operate postage machine and other mailroom office machines.
Train and certify in safe transportation of hazardous materials (HIPAA and OSHA procedures).
Work closely with logistics company to provide superior customer service, ensure prompt and reliable service to all enlist patrons.
Provide customer service skills while transporting emergency medication patients.
Receive strong reviews for customer service, communications, dependability and attendance.
Station in Frankfurt, Germany and Washington

Caller example responsibilities.

Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
Act as SME (subject matter expert).
Maintain train schedules for engineer and conductors.
Prepare FRA paper for crews going on duty.
Collect on-boarding and HIPAA policy paperwork for all employees.
Attend ongoing classes to keep certification current for the EMT field.

Courier vs caller skills

Common courier skills

Delivery Service, 16%
Safety Policies, 12%
Rehabilitation, 12%
Traffic Laws, 8%
Demonstrates Proficiency, 7%
Customer Service, 7%

Common caller skills

Outbound Calls, 27%
Customer Service, 23%
Cold Calls, 9%
Fundraise, 7%
Financial Support, 5%
Computer System, 4%