Court advocate jobs near me

Work remotely from your home (must work from your license resident state). Build your own career. Control your own destiny. You have the grit to turn ideas into reality and plans into promises. Now, it's time to enjoy a career that values and rewards what makes you tick. As a Senior Benefit Consultant, internally titled an Advocate Agent, you'll enjoy unlimited earning potential, the convenience to work from home, access to best-in-class paid training, and potentially the opportunity to move into a leadership role. Your Compensation Our first-year Advocate Agents make an average of $60,000 to $75,000 with the top performers earning up to $154,000. Your total bonus is uncapped so the sky's the limit! Your Role As an Advocate Agent I, you'll serve as a trusted expert on all things Medicare insurance-related and have access to the nation's best carriers (Humana, Anthem, UnitedHealthcare & more!). Your goal will be to match customers with an insurance plan that fits their needs and budget. GoHealth has a sales philosophy that our top producers should always be doing what they do best, selling! You will primarily handle inbound calls from consumers interested in saving on their Medicare expenses and optimizing their benefit coverage while also helping build your client portfolio through outbound consumer engagement efforts. Responsibilities: Assess and identify insurance needs of GoHealth customers over the phone. Effectively sell health insurance plans and products to customers. Provide excellent customer service, as the face of our business. Quickly grasp new concepts and product offerings, such as Major Medical, Medicare Advantage, Medicare Supplement, Prescription Drug Plans, and other ancillary health products Guide consumers through the health insurance policy selection and application process Requirements/Skills: Active, valid health insurance agent license in good standing in every state in which licensed. Medicare knowledge required with minimum of one year of Medicare sales and one Annual Enrollment Period preferred. Maintain call productivity and metrics per goals set. Learn and maintain the required product expertise as well as demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences. Excellent verbal and written communication skills. Extremely coachable and always striving to improve. Ability to work a flexible schedule; Mandatory OT during Annual Enrollment Period (Oct 15 through Dec 7) Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA) Computer proficiency, including MS Office, with a focus toward multi-tasking. What We Offer: Minimum Salary $44,632 Maximum Salary $154,153 Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described above is the range of potential total compensation (base pay and any bonus potential) that GoHealth believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance, short and long-term disability coverage, life insurance, and flexible spending account options, and 401(k) to eligible employees. GoHealth is an equal opportunity employer including disability/vets. It is GoHealth's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person's relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day) Travel: No Job Type: Experienced Schedule: Full-time GoHealth Privacy Policy

You are a licensed insurance agent, and you want to make a good living helping people understand how life insurance protects their families. They need you. We need you. Let's do this! Earn $70,000 Per Year While Making a Difference in People's Busy Life ! Family first. You get it. This is your opportunity ! What is an Origin8 Advocate? Not a traditional insurance agent, that's what. An Origin8 Advocate explains life insurance to a prospective customer using simple, caring and human language. Talking about death is uncomfortable and Advocates make the conversation easy and quick. They also walk the customer through the online paperwork. The Best Part As an Advocate, the hard work is already done for you! Prospective customers are pre-matched with an insurance plan. That means, they already know they want life insurance and you don't have to find a plan for them. At A Glance We want you to make a good living. Get paid for every prospective customer you help, and bring them up to getting protected Plus, get an additional bonus monthly for the protection you help people secure. This is just icing on the cake. This job is fully remote, although we do recommend putting on pants once in a while. Work 30 hours per week..You are the one organizing your schedule! You'll know within 5 days of your interview if you're hired. We help you get appointed with other states than the state you are already licensed in (NPN required). Then, after a 3 week training, you're ready to roll. Grow with a group of diverse colleagues in a safe space. Join us on the ride as the company continues to grow to the moon! Our goal is for Advocates to make as much as $70,000 a year and ,more Getting you there is simple: Access up to 100 prospective customers per week in the Origin8 platform Get compensated up to get them protected The call experience is designed to be 15-20 minutes or less Plus! Get a monthly protection reward based on the customers you help get protected! Prerequisite & Application Details You should apply if... You like to help people. You are licensed as an insurance agent and you want to work remote and get accesses to the best tools Working with a mentor excites you. You are independent and responsible. Working in an innovative technology company is cool You have access to reliable home wifi and you are computer savvy

Job Details Level: Entry Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Up to 50% Job Category: Nonprofit - Social Services Description Treatment Advocate; Intensive Home-Based Treatment Compensation: $47,000 per year. Treatment Advocates with National Youth Advocate Program work in the community as part of an integral service team. Under the general supervision of the Clinical Supervisor or designee, this position works closely with youth, family and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community. Working at NYAP: * Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer! Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave. * Professional Growth: CEU's, ongoing training/education, student loan repayment program, and supervision hours. * And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance. Responsibilities * Provides in home supportive services, transportation, parenting education, counseling, community resource referral, advocacy, and interventions to the clients and family. * Travels daily, to provide community-based services to, and on behalf of, youth and families * Coordinates and monitors services for the youth and family in the community, including mental health, medical, educational, psychological, vocational, and social services. * Establishes and maintains strong relationship with assigned clients, and family. * Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served. * Work under the guidance / supervision of a therapist. * On-Call Duties * Must be available to work evenings hours. * Home visits are required * Productivity: 40% productivity required. Minimum Qualifications * HS Diploma or GED Required; Bachelor's degree in Social Work or comparable Human Services field from an accredited institution preferred. * 2 years of work experience working in direct service with youth and families strongly preferred. * A willingness to work flexible and non-traditional hours with afternoon and evening availability. * Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record. * Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Driving and Vehicle Requirements * Valid driver's license * Reliable personal transportation * Good driving record * Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply Today! www.nyap.org/employment * Benefits listed are for eligible employees as outlined by our benefit policy Qualifications An Equal Opportunity Employer, including disability/veterans.

About Strategic Benefits of Cincinnati, A Division of Patriot Growth Insurance Services: SBC is a full-service group benefits broker. As a local agency, we represent all major carriers to provide comprehensive employee benefit programs to our clients. We have over 700 group clients in the Greater Cincinnati area, ranging in size from 2 to nearly 1,000 employees. We partner proactively with our clients to assist them in meeting their benefit, health and wellness goals. We are a proud partner agency of Patriot Growth Insurance Services. Position Overview: A Benefit Advocate (BA) works in conjunction with a Benefit Consultant (BC) to deliver proactive service to their mutual group of clients (a book of business). The BA interacts with clients and their employees to resolve enrollment and termination issues, acts as liaison with insurance carriers, and develops employee communications. The BA assists the BC in working the renewal process. The BA practices discretionary decision-making daily. BAs must contribute to and flourish in a team environment and engage in regular professional development. Work Arrangement: This is a full-time, hybrid position reporting to our office located in Cincinnati, OH. Computer equipment will be provided by the company upon hire. Professional Responsibilities: Functions as the main point of contact for the employees of the groups, answering questions, resolving their issues, recording in database. Utilizes an efficient process for the timely processing of enrollments, terminations, recording all transactions in a database. Acts as a liaison with insurance carriers to resolve claims issues and assist with the appeals process. Develops group and employee communication tools, under the instruction of the BC, including but not limited to Benefit Brochures, Enrollment Packets, Compliance Packets, Presentations, Employee Navigator. Attends client meetings and presentations with the BC as needed to enhance the relationship and support the BC. Manages onsite employee FormFire enrollment processes. Utilizes systematic, reproducible processes such as checklists and branded template documents to advance and support the Strategic service model. Communicates thoroughly and clearly with all team members concerning client issues, renewals, and projects. Utilizes internal database to thoroughly record and document client issues/discussions. Actively participates in internal meetings, contributing appropriately in a collaborative manner. Exhibits behavior with internal team, external vendor partners and clients that intentionally advances the Strategic culture. Other duties and special projects as assigned. Qualifications and Requirements: Associate degree or commensurate business experience Minimum 1-3 years of experience in benefits focusing on customer service, benefits administration, claims or human resources Able to manage multiple projects simultaneously and successfully. Excellent interpersonal and communication skills (both oral and written) Proficient with use of Microsoft Office Suite and products A passion for being part of a team that drives our company to industry leadership Ability to establish and maintain effective working relationships with both peers and clients Authorized to work in the U.S. without sponsorship Why Patriot Growth Insurance Services? About Patriot: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

The Coding Advocate will handle medical coding and data entry / abstraction for various types of Hospital visits: Inpatient, Outpatient, Ambulatory, Surgery, Emergency and Special Procedures. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Inpatient: Accurately assigns ICD-10-CM and PCS primary and secondary diagnoses and procedure codes based on the documentation in the record and in accordance with the site specific guidelines and policies. Accurate assignment of the DRG. Outpatient: Correctly assigns modifiers to chargemaster items and coder assigned CPT codes as applicable to outpatient coding, as appropriate. Outpatient Surgery: Correctly assigns CPT codes to outpatient procedures consistent with client contract and documentation in the record. Emergency Room: Correctly assign diagnosis codes, assign appropriate E&M facility and/or profee levels, assign infusion and injection CPT codes. Ability to create compliant physician queries. Accurately review claims for medical necessity. Update problem lists consistent with client contract. Correctly assign present on admission indicators. Ability to provide excellent customer service to our clients and teammates. Consistently demonstrates an excellent attitude, and works to strengthen the team as a whole. Floats between multiple sites, and coding specialties with ease and flexibility. Minimum Requirements: Education/Experience/Certification Requirements 2 year degree or equivalent experience; AHIMA or AAPC certification required Actively holds one or more of the following credentials: RHIA, RHIT, CCS, CPC, COC Surgical with ortho experience/OBS. Experience with device codes a plus. Meets or exceeds Quality and Productivity standards. Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently, and as a team member. Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Preferred Qualifications: 2+ years of coding experience in multiple patient types Experience coding and charging injections and infusions Why join our team? Work remotely with a work/life balance approach Robust benefits offering, including 401(k) Generous time off allotments 10 paid holidays annually Employer-paid short term disability and life insurance Paid Parental Leave

Job Details Fully Remote Full Time ClaimsDescription . We are currently looking to fill this role in CA, NV, CO or AZ** The position will be responsible for accurately and efficiently managing property losses of moderate complexity and severity with the highest levels of customer satisfaction. The right candidate will have prior experience investigating and settling all aspects of property insurance claims. Duties/Responsibilities: Oversees 1st party property claims. Ensure thorough and timely investigations. Coordinate appropriate vendor inspections to confirm cause of loss. Effectively evaluate policy language to ensure accurate coverage and settlement decisions. Accurately evaluate and negotiate settlements. Recognize and identify potential fraud. Performs other related duties as assigned. Required Skills/Abilities: Exceptional verbal and written communication skills Strong time management skills Proactive problem-solving skills Proven ability to work in a collaborative work environment Required Education and Experience: 4 years of experience in property claims with related experience in coverage investigation and assessment, assessment and evaluation of dwelling relating damages, personal property related damages, temporary living related claims and investigation of potential fraud related claims. Strong communication and presentation skills. Successfully acquire and/or maintain California adjusters license within 90 days of employment Preferred Requirements: College degree in a related field. Hands-on field experience. Experience with direct handling of fraud investigation. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Salary: Starting at $75,000 annually. Candidate's skills, experience and abilities will be taken into consideration for final offer. Bamboo is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Job Title: Product Advocate Nx Overview: Nx is the leading provider of a monorepo build system designed to optimize, maintain, and scale monorepos both locally and on CI. Our innovative technology empowers engineering teams to manage dependencies, automate builds, and enhance productivity, making it an indispensable tool for platform engineering, platform architecture, and software development leaders across industries. Position Overview: We are looking for a motivated Product Advocate to join our dynamic sales team. As a Product Advocate, you will be instrumental in driving revenue growth by using your technical background to identify and qualify leads from companies across various industries that rely on software development teams to deliver high quality products to maximize revenue. You will engage with platform engineering leaders to understand their challenges and demonstrate how our monorepo build tool can streamline their development processes.Key Responsibilities Conduct proactive outreach to identify and qualify potential customers across industries, with a focus on companies that employ software developers. Educate platform engineering leaders on the benefits and functionalities of our monorepo build tool through clear and compelling communication. Collaborate closely with the sales and marketing teams to develop targeted strategies and campaigns that resonate with our target audience. Build and maintain a robust pipeline of leads using CRM software (e.g., Salesforce), ensuring accurate tracking of interactions and progress. Coordinate and schedule product demonstrations and initial discovery calls for Account Executives, ensuring a smooth handoff of qualified leads. Stay informed about industry trends, competitor offerings, and market developments to effectively position our product. Represent Nx at industry events to generate new business leads and nurture existing relationships with current users. Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience (1-2 years) in a technical sales or Product Advocate role within the B2B SaaS industry, with exposure to developer tools or infrastructure software preferred. Strong understanding of software development processes and familiarity with modern workflows (e.g., CI/CD pipelines, version control systems). Excellent communication skills, both written and verbal, with the ability to articulate technical concepts to diverse audiences, including platform engineering leaders. Goal-oriented with a track record of meeting or exceeding targets in a dynamic environment. Experience using CRM software (e.g., Salesforce) and sales engagement tools (e.g., Apollo, SalesLoft) is advantageous. Self-motivated, proactive, and able to work both independently and collaboratively within a team environment. Benefits Competitive pay with salary & performance-based incentive compensation. Comprehensive benefits package including healthcare, retirement plans, and more. Opportunities for professional growth and career advancement in a rapidly expanding company. Dynamic and collaborative work environment that encourages innovation and continuous learning. This includes an annual $2,500 learning stipend. Location: This position is fully remote.

We're thrilled that you are interested in joining us here at the Amynta Group! A Claims Advocate III is an experienced worker's compensation technician who can work independently with minor supervision. This position is assigned special projects, serves as a mentor to less experienced associates, assists with training and development, may present educational topics, may serve as a Team Lead if needed, may do agency visit, claims reviews etc. Complexity of Duties: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Duties include Handling all various aspects of moderate to complex workers' compensation claims. The Claims Advocate III has a reserve and settlement authority based on Leadership recommendations. Leadership Received: Needs minimal direction. Works from policies and general objectives with functional guidance; seeks guidance on unusual cases or above authority levels. Knowledge, Skills, Abilities: Manages moderate to complex claims. Strong analytical and problem-solving skills. Ability to communicate all of the claim's aspects in a clear and concise manner to business partners. Strong organizational and time management skills. Strong presentations skills preferred. Essential Functions: Conduct three-point contacts. Determine compensability. Issue workers' compensation benefits. Develop plans of action to resolution, coordinate return to work efforts and approved medical payments. Investigates Subrogation and negotiate limited settlements within authority level. Maintains contact with policyholders and injured workers. Ensure claims files are appropriately documented. Completes and files appropriate FROI and SROI's as required by individual State Workers' Compensation Statute and EDI reporting regulations. Manages claims in accordance with AWCS best practices. Employs appropriate claims management techniques and direct intervention (referrals for nurse case management, independent medical examinations, utilization review) to manage each claim. Makes decisions within delegated authority. Have solid understanding of all legislative requirements and can take direction to meet those requirements in a prudent business manner. Evaluate files for settlement. Negotiate settlements. Manages litigation process. Maintains a license for all states and products serviced as required. Comply with all quality control standards set by the company for the handling of claims. Comply with all procedures set forth by the company for performing the job as it relates to the various components of claim administrative services. Manages litigated claims in accordance to Best Practices. Obtains appropriate litigation budgets and develops appropriate plans of actions. Makes decisions within delegated authority. Reviews files for Medicare reporting. Maintains Reinsurance Reporting updated. Education: Four- year college degree preferred. Adjuster license and/or certifications preferred. Experience: Typically requires a minimum five plus years of related experience. Physical Requirements: Works in an office or virtual work environment using a computer for a significant portion of the workday. The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.

Full-time Description Chisholm Chisholm & Kilpatrick (CCK) is a private, public-interest law firm offering rewarding work with a focus on disabled military veterans and their families, as well as a wide range of other individuals who have been denied life, health, and disability benefits. CCK is seeking a compassionate and empathetic Client Advocate to join our growing team. This position plays a critical role in supporting our clients by answering their questions, providing updates, and ensuring they receive the highest level of care and service. Position Summary: The Client Advocate will serve as the first and main point of contact for our disabled veteran clients and their families in the Veterans Practice Group. The role involves managing a high volume of client calls and correspondence (email & regular mail), providing timely updates on their cases, answering questions, and ensuring that all communications are clear, professional, and supportive. A successful candidate will be responsible for ensuring that forms and casework are completed, case notes are accurately updated in CCK's case management system, and all client questions and concerns are addressed in a timely fashion following CCK's policies. Responsibilities: Professionally manage a high volume of phone calls and email correspondence with clients and their families providing status updates and answering questions Utilize internal systems to retrieve relevant information and provide accurate status updates Adeptly multitask to ensure efficient handling of client queries while maintaining a high level of professionalism Draft basic forms Draft written correspondence to clients and VA Update CCK's case management program files with all client conversations, pertinent correspondence, and information Attend training sessions as directed by the supervisor Assist with the training of new Client Advocate/Paralegals as needed Requirements High School degree required; Bachelor's degree or equivalent experience in a related field preferred Experience in client services, customer support, or a related field is a plus Excellent verbal and written communication skills with the ability to explain complex information clearly and empathetically Proven experience in conducting professional phone conversations and communicating sensitive or confidential information Ability to make sound judgments and decisions Detail-oriented with the ability to prioritize tasks and meet deadlines Comfortable working independently and as part of a team Proficiency in Microsoft Office, Outlook, and Adobe Acrobat Fluency in English; Bilingual in Spanish is a plus Ability to successfully obtain and maintain a Personal Identity Verification (PIV) card and required VA network access, which includes a government background check, is required for this position. Compensation & Benefits: Starting annual salary is $43,775 per year CCK offers options for medical, dental, and vision insurance (including employer-paid medical insurance for the employee!) and other wellness benefits Gym membership reimbursement 15 days of PTO (increasing over time) plus 12 paid company holidays in 2025 401k matching Paid Parental Leave Additional Details: This role is available onsite at our Providence, RI Headquarters or remotely in the following states: CO, CT, FL, GA, MA, NJ, RI, SC, TX, UT Work Schedule: This is a full-time position, Monday through Friday. You may choose one of the following shifts: 8:00-4:30 pm ET, 8:30 - 5:00 pm EST, or 9:00 - 5:30 EST with a 30-minute lunch period. Remote Work Expectations: While this role offers the flexibility of working remotely, it is not a flexible schedule. Employees are expected to maintain the set working hours and dedicate their full attention to the role during this time. Remote work requires a professional, distraction-free environment to ensure productivity and accuracy. Employees must have reliable access to their own internet connection (30 Mbps upload speeds, minimum) and internet router to work remotely. Later stages of the interview process include an assessment, internet speed test, and a reference check. CCK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about assisting our Veterans Practice Group and providing high-quality service to our clients, we encourage you to apply for this exciting opportunity. #LI-CCK Salary Description Starting salary is $43,775

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As an Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey. In this role, you will navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing Social Determinants of Health (SDOH). You'll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems-and actually does it. Please note that this is a 1099 role. You can choose to work part time or full time. The role is remote. 🔥 About Solace By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S. Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with professional health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can't. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes. Solace is a Series B startup founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures and Signalfire. We have a lean, fully-remote U.S. team distributed coast-to-coast. Check out our recent funding announcement in the WSJ here. What You'll Do Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction. Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction. Be able to identify and prioritize Medicare patients' needs and assist them to maintain a streamlined care continuum. Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home. Build the systems of the future in working with Medicare patients. What You Bring to the Table 3+ years proven experience in care management, patient advocacy, or healthcare navigation. Deep understanding of Social Determinants of Health and experience working with diverse patient populations. Endless empathy for people, and a strong ability to fight for those who cannot. Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation. Pride in your technical savvy; you can quickly and fluently learn new systems and software. An extreme bias toward action and execution. A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

Job Details Columbus, OH Full-Time/Part-Time $25000.00 - $45000.00 Base+Commission/year Store SalesDescription Mobilelink - Sales Advocate With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today! Why Join the Mobilelink Family? Unlimited earning potential Unlimited growth potential PTO after 90 days. Dental Insurance Health insurance Vision insurance Company-paid Life Insurance Role Responsibilities: Provide extraordinary customer service by being compassionate towards and understanding their needs. Build value by offering tailored and thoughtful solutions to fit each person, family, or business. Represent our Company and the Cricket brand with the utmost professionalism and courtesy. Assist our leaders with store operations and duties. Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment). As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth. Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown. Qualifications Job Qualifications: Clear communication skills- Attitude and technical aptitude. Commitment to exemplary customer service, honesty, and integrity A background in retail sales is helpful, but not required. At least 18 years old and legally able to work in the United States without restrictions. Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays. Strong Social Media presence preferred. Must have reliable transportation to the location. Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed. Ability to operate a personal computer. Adhere to the Team Color policy while maintaining a neat and professional appearance. Working Conditions: Ability to lift up to 10 pounds. Ability to bend, squat, and stretch for purposes of inventory and stocking. Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation). Ability to work in a fast-paced environment. Ability to follow instructions to completion. Problem solves under pressure.

Job DescriptionOPOC.us (One Point of Care) is seeking full-time Benefits Advocate to join the team in our Worthington, OH location. We are looking for a positive, compassionate, high-energy individual who is client focused and enjoys working in a team environment. Successful candidates will have strong critical thinking and problem-solving skills, a willingness to learn, and a commitment to achieving the best possible outcomes for our clients. We are hiring a new class of Benefits Advocates to join OPOC.us on Monday, January 5th, 2026. Entry Level Benefits Advocate Role Description • Duties include responding to a wide range of inquiries and unique needs surrounding all levels of employee benefits, outlining benefits and coverage available to our clients, reviewing billing and claims for accuracy, and administrative duties as required. • The ideal candidate will have excellent written and verbal communication skills, a keen attention to detail, ability to maintain a positive, empathetic, calm, and professional attitude under all circumstances, and resilience and flexibility when managing the day-to-day tasks needed to support our commitment to improving lives through innovation in research, education, and service. • Support your team members with exceptional intra-personal skills. Requirements • Excellent written and verbal communication skills, externally as well as internally. • Strong organizational skills and the ability to document and maintain records of client interactions, transactions, comments, and concerns. • Attention to detail and problem-solving skills. • Computer literacy and a working knowledge of office equipment, like printers and fax machines • Prior experience in service-related industry and client care a plus. Compensation: • OPOC.us offers a competitive wage and benefits package, as well as an opportunity for growth for driven individuals. Benefits: • 401K with company matching. • Medical insurance • Dental insurance • Vision insurance • Company paid life insurance. • 8 paid holidays plus generous paid time off. • Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program. • Onsite gym and health coaching • And most of all, the opportunity to grow and develop in a supportive and positive work environment! OUR GROWTH OPPORTUNITIES: At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places! Join us! • If your passion is to work in a caring environment • If you believe that learning is a life-long process • If you strive for excellence Powered by JazzHR gn FmapWPhx

Domestic Violence/Criminal Policy Counsel (250008S4) Organization: Supreme Court of OhioAgency Contact Name and Information: Office of Human Resources, ********************** Unposting Date: Dec 12, 2025, 4:59:00 AMWork Location: Ohio Judicial Center 65 South Front Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $85,000-$105,000Schedule: Full-time Classified Indicator: UnclassifiedUnion: N/A Primary Job Skill: Attorney/LegalTechnical Skills: Attorney/LegalProfessional Skills: Conflict Management, Critical Thinking, Ethics and Values, Verbal Communication Agency OverviewThe Supreme Court of Ohio is seeking to fill the position of Domestic Violence/Criminal Policy Counsel in the Office of Court Services. The Policy Counsel is responsible for providing assistance to internal and external justice system partners through a variety of methods including the dissemination of information to judges, local court staff, and justice system partners; technical assistance; and education in key functional areas with a focus on domestic violence programs and criminal justice matters in Ohio courts. Job DescriptionWhat You'll Do:The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.Assistance & Support: Provides assistance to judges, court administrators, clerks, local staff, justice system partners, and advisory committees through information dissemination, technical assistance, education, rules, business processes, and projects/grants.Trend Monitoring: Monitors innovative trends and identifies effective practices related to domestic violence and criminal justice, disseminating information to judges, court staff, and justice system partners.Meeting Coordination: Staffs, coordinates, and monitors meetings for the Supreme Court Advisory Committee on Domestic Violence, following up on suggestions and recommendations.Committee Support: Works with and provides administrative support to advisory committees/commissions; acts as staff liaison for court policy projects and recommendations.Program Development & Financial Management: Develops and manages domestic violence and criminal justice programs, prepares budgets, monitors expenses, manages grants and financial resources, and seeks alternative funding sources.Event Coordination & Training: Coordinates consultations, seminars, and meetings with experts; serves as a presenter for local court training; participates in regional/national associations and trainings.Relationship Building: Develops and maintains relationships with judges, court staff, justice system partners, and relevant agencies at national, state, and local levels.Board Participation: Participates in outside agency boards, task forces, or workgroups; reports court-related topics to manager/director.Rules & Standards Development: Develops rules and standards to support domestic violence and criminal court programs.Evaluation & Research: Directs evaluations and research on domestic violence and criminal court programs.Program Support: Assists local courts in developing domestic violence and criminal programs; encourages collaboration with agencies and community resources.Facilitation: Facilitates roundtable meetings for judges and staff; attends related committees and public discussions.Written Work Support: Assists in rule drafting, contract review, and preparation of written documents.Constituent Support: Responds to constituent calls, suggests resources, and maintains ethical standards in providing information.Evaluation & Data Analysis: Participates in evaluations and research; compiles and analyzes data to encourage evidence-based decision-making.Grant Management: Collaborates with Grant Administrator and Fiscal Officers to write and manage grants; completes grant reports on time; seeks alternative funding for special projects.STAFF SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsWhat we're looking for…QUALIFICATIONS & EXPERIENCEA Juris Doctor (JD) from an accredited law school is required for this position. The candidate must be an attorney properly admitted to the practice of law in Ohio, maintaining active status and good standing throughout their employment with the Supreme Court. Preferred qualifications include at least 5 years of experience in criminal and domestic violence cases.COMPETENCIESCustomer Service Skills: Ability to work with customers to assess their needs, provide information or assistance, resolve their problem or satisfy their expectations Conflict Management: Ability to manage conflict effectively and handle difficult people and conversations effectively.Judgement: Ability to make sound decisions based on evaluating information.Problem Solving: Ability to troubleshoot, think critically, and solve issues independently.Microsoft Office: Proficiency in Word, Excel, Powerpoint, and related applications. Communications: Ability to articulate thoughts and ideas clearly and effectively either verbally or in writing.Presentation Design: Ability to create visual data representations (e.g., dashboards, graphs) for effective public relations and stakeholder engagement.Collaboration: Ability to work effectively with all levels of the Court and its constituents. Public Speaking: Ability to speak in public and/or deliver engaging presentations. Networking: Skill in building and maintaining professional relationships.Teamwork: Ability to work in a team and engage effectively with all personnel.Data Analysis: Skill in interpreting and leveraging data insights.Consulting: Ability to provide expert advice, guidance, and support to court officials to help them solve specific problems, improve performance, or achieve their goals. Legal & Policy Interpretation: Ability to write, interpret, and apply laws, rules, and policies, ensuring compliance and understanding within the context of judicial and governmental frameworks.Research & Development: Ability to conduct thorough research and contribute to the development and improvement of legal programs.PHYSICAL REQUIREMENTS This position operates in an office environment. This role routinely uses standard office equipment, including but not limited to computers and phones.This is a largely stationary role; however, the employee may also be required to move about the office and building, and other locations while traveling on Court business. While performing the duties of this job, the employee will regularly be required to communicate and exchange information.COURT EXPECTATIONS OF EMPLOYEE Employees may be regularly exposed to sensitive information and the employee is expected to keep any such information strictly confidential. In completing the duties and responsibilities of the position, the Court expects the employee will:Adhere to all Court policies, guidelines, practices, and procedures;Act as a role model both inside and outside the Court;Exhibit a professional manner in dealing with others; Work to maintain constructive working relationships;Maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court;Demonstrate flexible and efficient time management, prioritize workload, and perform duties in a timely, accurate and thorough manner;Communicate regularly with the employee's supervisors about work-related issues and Maintain regular, reliable, and punctual attendance.Technical Skills: Attorney/LegalProfessional Skills: Critical Thinking, Ethics and Values, Verbal Communication, Conflict ManagementSupplemental InformationSupplemental Information: This is an exempt unclassified position that reports to the Manager, Children and Families. The salary range is $85,000-$105,000.Application ProcessFormal consideration of interested applicants responding to this job announcement will begin on November 21, 2025. To be considered for this position, candidates must submit an application by December 11, 2025, and attach all of the following: 1. Completed application2. Resume 3. Cover letter with Salary Requirements Only completed applications will be considered. Interviews will be scheduled as soon as practical. We will contact you if you are selected for an interview. Please note: a skills test will be administered as part of the interview process. Additional details are available to candidates interested in applying, by contacting the Office of Human Resources - Recruiting at **********************. At-Will EmploymentThe Supreme Court of Ohio is an at-will employer that seeks to attract, employ, and retain highly skilled and motivated individuals, attempts to maintain staff continuity for the efficiency of its operation, and desires to foster and maintain an ethical, professional, and impartial work environment. Pursuant to Adm. P. 4 (At-Will Employment), no person shall be offered or denied a position of employment with the Court, and no employee shall have the employee's employment terminated based solely upon political party affiliation, political activity permitted under Adm. P. 17 (Employee Code of Ethics), or other partisan considerations. Further, no employee shall have the employee's employment terminated with or without cause unless upon the concurrence of a majority of the Court.The Supreme Court of Ohio is an equal employment opportunity employer that supports an alcohol and drug-free, and a weapons and violence free, work environment.Background Check Information:The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Right Pay. Right Company. Right at Home! We are Looking for Great Talent to Start on January 12th, 2026! * 100% Remote - Work & Train from Your Home * $17 per hour Shifts are eight-hour work days (M-F) Available Schedules are Listed Below: * 7:00AM - 3:30PM Central Time * 8:00AM - 4:30PM Centeral Time * 8:30AM - 5:00PM Central Time * 9:30AM - 6:00PM Central Time * 10:30AM - 07:00PM Central Time Anticipated assignment length: 2 - 3 months We are seeking full-time or part-time employees (Advocates) to support our clients by taking calls regarding employee dependent verification. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support. The Details: * Serve as the primary point of contact for inbound calls related to the dependent verification audit, responding to employee inquiries with professionalism, energy, and a positive attitude. * Clearly communicate the audit timeline, deadlines, and documentation requirements to employees to ensure understanding and compliance. * Review submitted documentation to verify eligibility for dependent coverage elections; approve documentation when it meets sufficiency criteria. * Accurately document call details, inquiries, and outcomes in the system to maintain thorough records. * Collaborate with team members to provide creative and resourceful solutions to caller issues and audit-related questions. * Ensure all processes comply with established policies and procedures, completing transactions timely and accurately. * Take ownership of the entire interaction process, from initial contact through resolution, maintaining accountability for quality and completeness. * Follow general supervision and adhere to established procedures and guidelines consistently. * Maintain regular attendance, punctuality, and adherence to scheduled shifts. * Perform additional duties as assigned to support team and client success. What You Need to Make the Cut: * Service Center Experience is Required * Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus * Strong customer-centric mindset * Must be comfortable with technology - we are a technology company! * Competitive, team player who strives for excellence * Strong interpersonal skills to find success in every opportunity * Exceptional phone etiquette and communication skills We Require that You Have: * Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are NOT supported) * Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) * Ethernet Cable Connection Highly Recommended * We also highly recommend that applicants possess a 2nd monitor (screen) when performing the role Training: * Businessolver will provide a comprehensive training program prior to "going live" * All training sessions are mandatory and will be completed from the convenience of your home office Please note that the completion of a background check is required for this role.

Job Description NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine's “Best Places to Work” award, and we support our employees with paid training as well as competitive compensation and a generous benefit plan. NorthCountry believes everyone has the right to be their true selves at work, at home, and in the community. Our goal is to ensure an inclusive environment with access to financial services where our employees and community members feel respected, valued, safe, and secure. Salary: $20/hr + (DOE) Role: Support the credit union's vision of being the community's most loved financial institution, and its mission to make people's financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union's core values in all interactions. Interactions will involve account transaction processing, account opening, account closing, account research, answering member questions, and providing accurate information regarding credit union products and services. Essential Functions & Responsibilities: 1. Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs. 2. Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier's checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management. 3. Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations. 4. Make decisions that align with the credit union's core values while adhering to policies and procedures. 5. Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned. Performance Measurements: 1. Attention to detail - The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 2. Member Focus - The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc. 3. Problem Solving - The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions. 4. Teamwork & Cooperation - The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted. 5. Confidentiality - The ability to preserve sensitive and important information or data. Confidential information is not revealed outside of the company, except as necessary in the ordinary course of business. Knowledge and Skills: Experience One month to twelve months of similar or related experience. Education A high school education or equivalent. Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Good computer and communication skills. Physical Requirements Powered by JazzHR 7SMo8NNjl6

Who We Are The Northland Catholic Community Foundation has a bold vision to advance the lives and the mission of Jesus Christ. Our mission is to accompany individuals to grow deeper in love with Christ and the Church by inviting them to invest God's gifts in gratitude and joy. Northland Catholic Community Foundation invests God's gifts in a uniquely Catholic way, stewards those gifts for eternity, creates donor-directed relationships based on trust and builds a legacy that is sustainable and fruitful. What You Will love You will love working from home and managing relationships for a group of assigned donors resulting in current gifts and future estate gifts as designated by the donor. You will advocate for donors while discovering, cultivating, inviting, and stewarding gifts. You will be supervised, advised, coached, and mentored by the NCCF Executive Director. The successful candidate must be willing to exercise servant leadership, make mistakes, ask forgiveness, grow with team members, and change people's lives with Christ for generations through donor-directed giving. What You Will Do · Multiply - disciples who grow in their understanding and experience of living a Christian stewardship way of life - seeing all as a gift from God and responding by sharing God's gifts with gratitude and joy. · Collaborate - with a growing team and in partnership with parishioners, pastors, principals, parish councils, and diocesan leaders. · Advocate & Manage - all aspects of individual donor relationships. Through personal contact you will inform, engage and cultivate current and prospective major and planned gift prospects in the Diocese of Crookston and the greater Catholic Church. · Solicit - single and multi-year current gifts and develop relationships that result in charitable estate gifts as directed by the donor for the missions and ministries they desire to bless. · Communicate & Manage - regional annual, stewardship, capital, and endowment appeals via all channels, ensuring internal and external communications are proactive, faith-filled, fruitful and unitive. · Research - Conduct appropriate and ethical research to identify and qualify prospective donors. What You'll Need The Gift Planning Advocate will have strong written and verbal communication skills. You will have a willingness to be coached and maintain a “whatever it takes” mentality combined with a “no task is too big or too small” attitude to succeed in this role. As part of a growing team, you need to be generous, joyful, celebrate success, take the initiative, work hard, collaborate and rest well. The successful candidate will love people and the mission of the Church, especially local missions and ministries, and bringing the best out of others. The position consists of managing a five-day schedule, offering availability outside of regular business hours when necessary, including some weekends and evenings. As A Gift Planning Advocate You Must: - Live stewardship as a way of life and grow in extraordinary generosity. - Be open to personal, professional, and spiritual growth. - Maintain an exceptional level of authenticity and confidentiality. - Be able to laugh at self and be magnanimous, vulnerable, curious, and tenacious. - Affirm and encourage others. - Possess proactive organizational time management skills. - Have engaging communication and interpersonal skills. - Aspire to master Microsoft Products and other necessary technologies. - Be flexible and travel when necessary. Your Benefits This is a regional work-from-home position. Single and family health insurance available with HSA and FSA options; Single or family dental options; Vacation, sick, holiday, holy day, bereavement, and retreat days; Employer-paid life and long-term disability insurance; Employer-paid retirement and optional 403(b) plan. To Apply: Prayerfully consider your future and submit a cover letter and resume with references to Joe Lichty at Northland Catholic Community Foundation via *********************. The position is open until filled. Work schedule Monday to Friday Benefits Paid time off Health insurance Dental insurance Life insurance 401(k) Mileage reimbursement

Job Details 395 - Brice - Reynoldsburg, OH Full-Time/Part-Time None $12. 00 - $15. 00 Hourly RetailDescription

At Fetch, we're dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we're proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day. Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness. About the Industry The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care. Property & Casualty License Preferred JOB OVERVIEW We're looking for a Retention Advocate to join our Fetch Pet Insurance team! In this role, you'll help our pet parents keep the coverage that protects their furry family members. You'll handle a mix of calls and emails-listening to customers, understanding their needs, and finding creative ways to keep them with Fetch. You'll use your sales and problem-solving skills to turn tough conversations into positive experiences, highlight the value of our plans, and make sure every customer feels heard and supported. If you're great at connecting with people, can stay calm under pressure, and enjoy working in a fast-paced, team-focused environment, this role is for you. We're looking for someone with call center experience (retention or sales is a big plus!), strong communication skills, and a knack for multitasking. A General Lines Property & Casualty (P&C) license is required-but don't worry, we'll assist you if you need to get licensed in new states. RESPONSIBILITIES Manage a high volume of complex customer retention interactions with exceptional autonomy and precision, handling the most challenging save opportunities and escalated cases Serve as a subject matter expert (SME) in retention strategies, advanced negotiation, and value-based selling across the organization Demonstrate mastery in diagnosing customer motivations, competitive dynamics, and behavioral triggers to drive renewal decisions Lead by example through consistent top-tier performance and adherence to Fetch's mission of extending and deepening customer relationships Partner with Retention leadership to pilot new strategies, messaging frameworks, and process enhancements that improve overall save rates Support training, coaching, and calibration sessions by sharing insights, call recordings, and best practices with peers and new hires Collaborate with internal stakeholders across Operations, Product, and Marketing to represent the customer voice and influence retention initiatives Identify emerging customer trends and competitive threats through data and frontline feedback, providing actionable recommendations to leadership Handle escalations that require complex problem-solving, policy knowledge, and high-level communication to achieve positive outcomes for both the customer and the company Maintain exceptional accuracy and completeness in documentation, ensuring all retention-related data is usable for performance and quality insights Contribute to ongoing process improvement initiatives, recommending and testing solutions that enhance both efficiency and customer satisfaction Must be able to work a minimum of the 40-hour work week with varied shifts and occasional weekend time REQUIREMENTS A minimum of five (5) years in a call center environment with at least three (3) years in a dedicated retention, renewal, or sales leadership-support role. Proven track record of consistently exceeding retention or save goals in a high-volume environment Expert-level communication and negotiation skills with the ability to navigate emotionally charged conversations and complex objections Advanced understanding of customer lifecycle, competitive positioning, and value articulation in subscription-based or insurance products Demonstrated ability to analyze data and trends to inform retention strategy and decision-making Comfortable acting as a peer mentor, trainer, and strategic contributor without formal leadership authority High degree of professionalism, empathy, and composure under pressure Strong business acumen with the ability to align individual actions to organizational performance metrics Proficient in CRM systems, analytics dashboards, G-Suite, and call management tools Must hold or be willing to obtain and maintain a General Lines Property & Casualty (P&C) license across multiple states; company will sponsor licensing where applicable As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally. COMPENSATION This is a full-time position, employees receive competitive compensation. Hourly base: $30.00 + Incentive On Target Earnings (OTE): $62,000.00-120,000.00+ Not just pets, we want our employees to live their best lives, too - here at Fetch, you will have: 401k matching PTO - 20 days accrued annually, 9 holidays, 1 floating holiday One additional day of PTO is added each year on your anniversary with the company; a maximum of 30 days Volunteering - eligible to earn up to 8 floating holiday hours per calendar year Educational Assistance Programs Department incentive perks Fetch Pet Insurance discount - 50% off, up to $2000 savings/year WORK-FROM-HOME SET-UP Subscription to a reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed) A quiet, dedicated place to work in your home that is not easily disrupted by background noises or regular distractions Office space must be large enough to accommodate two 19” monitors, a laptop, mouse, keyboard, and headset. Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect! Join us at Fetch, where we help pets live their best lives and empower our employees to live theirs. Benefits & Perks At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too - here at Fetch, you have access to the valuable benefits listed below. Comprehensive Medical, dental, and vision plan for you and your family Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available Highly competitive 401(k) matching Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days Paid company (9) holidays, including (1) floating holiday Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year Educational Assistance Program Fetch Discount Perks Program Volunteering - earn up to 8 hours per calendar year at nonprofit organizations NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible Employee Referral Incentive Tuition Assistance Commuter Benefits Employee Assistance Program (EAP) Recruiting Fraud Alert At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers. EEO Statement Fetch is proud to be an equal opportunity employer. We're committed to building a workplace that reflects the diversity of pet parents everywhere-hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance or an accommodation to apply, please contact us at ******************* Read our Privacy Notice for California Residents Pay Range$62,000-$120,000 USD Recruiting Fraud Alert At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers. EEO Statement Fetch is proud to be an equal opportunity employer. We're committed to building a workplace that reflects the diversity of pet parents everywhere-hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance or an accommodation to apply, please contact us at ******************* Read our Privacy Notice for California Residents

Job DescriptionSalary: 14.00 Summary: The Domestic Violence Victim Advocate will provide residential and non-residential advocacy services to survivors of domestic violence through the Domestic Violence Assistance Program. Shift hours: 2nd Shift - Weekends Supervisory Responsibility: No Duties and Responsibilities: Provide trauma-informed services to survivors of domestic violence abuse and their families including support, advocacy, crisis intervention, safety planning, referrals, and in-takes. Consistently follow and uphold the program policy and procedures. Provide conflict management. Take appropriate steps to handle crisis and emergency situations with the goal of maintaining the safety of all staff and survivors. Provide follow-up services to all clients. Become familiar with all community resources to make appropriate referrals. Maintain client files, agency files, data, forms, and other record keeping as required. Complete all required paperwork and enter it into the client record database in a timely manner. Adhere to agency policies and procedures, including strict adherence to DV program confidentiality policies and code of ethics. Attend and actively participate in agency meetings as required. Commit to the mission, vision, and values of the organization and DV program. Understanding of domestic violence and program best practices. Ability to work with diverse populations. Ability to interact sensitively with traumatized populations and to handle crisis appropriately. Maintain day-to-day operations at the shelter. Work collaboratively with the Case Manager and other program partners to ensure survivors are accessing needed resources. Support survivors with residential needs such as cleaning, cooking meals, and assisting with children as needed. Consistently maintain a home environment that is both free from hazards and well-maintained through regular cleaning practices, including removing dirt, dust, clutter, while also addressing potential safety concerns. Inform Program Manager of needs of the residence, work orders, and supply orders. Provide information about survivor compensation programs and safe at home application assistance. All other duties as assigned. Skills/Abilities: Strong computer skills Ability to work independently and part of a team Excellent written and communication skills Excellent problem-solving skills Ability to adapt to a changing environment Ability to maintain professionalism and demonstrate professional boundaries. Strong attention to detail Sensitive to the issues of domestic violence survivors and their children. Education/Experience: High School Diploma or equivalent (required) Associates degree in related fields and/or professional certification in social services, mental health, substance abuse (preferred) One years experience working in social services especially with victims of violence and/or trauma survivors (preferred) Proficiency in Microsoft office suite Physical/Employment Requirements: Pass pre-employment screenings Ability to lift-up to 40lbs, stand, and sit Must have reliable transportation, and insurable under agency insurance policy. EEO