Deal with People
Correctional officers go through a training academy and then are assigned to a facility for on-the-job training. Although qualifications vary by state and agency, all agencies require a high school diploma. Bailiff positions also require a high school diploma. Federal agencies may also require some college education or previous work experience.
Correctional officers must be U.S. citizens or permanent residents, and must have no felony convictions. Many agencies establish a minimum age for correctional officers, which is typically between 18 and 21 years of age. New applicants for federal corrections positions must be appointed before they are 37 years old.Education
Correctional officers must have at least a high school diploma or equivalent. Some state and local corrections agencies require some college credits. Law enforcement or military experience may be substituted for this requirement.
For employment in federal prisons, the Federal Bureau of Prisons requires entry-level correctional officers to have at least a bachelor's degree; 3 years of full-time experience in a field providing counseling, assistance, or supervision to individuals; or a combination of the two.Training
Federal, state, and some local departments of corrections, as well as some private corrections companies, provide training for correctional officers based on guidelines established by the American Correctional Association (ACA). Some states have regional training academies that are available to local agencies. Academy trainees receive instruction in a number of subjects, including self-defense, institutional policies, regulations, operations, and custody and security procedures. Although most correctional officers do not carry firearms when on duty, they may receive training in the use of firearms.
After formal academy instruction, state and local correctional agencies provide on-the-job training, including training on legal restrictions and interpersonal relations. Trainees typically receive several weeks or months of training under the supervision of an experienced officer. However, on-the-job training varies widely from agency to agency.
New federal correctional officers must undergo 200 hours of formal training within the first year of employment, including 120 hours of specialized training at the Federal Bureau of Prisons residential training center. Experienced officers receive annual inservice training to keep up to date on new developments and procedures.
Correctional officers who are members of prison tactical response teams are trained to respond to disturbances, riots, hostage situations, and other dangerous circumstances. Team members practice disarming prisoners, wielding weapons, and using other tactics to maintain the safety of inmates and officers alike.
Bailiffs must undergo training in court procedures and the proper way to place someone under arrest, and they may also learn how to use a firearm.Other Experience
Military experience is viewed as excellent preparation for becoming a correctional officer.Advancement
Qualified officers may advance to the position of correctional sergeant. Sergeants are responsible for maintaining security and directing the activities of other officers. Qualified officers may also be promoted to supervisory or administrative positions, including warden. Officers sometimes transfer to related jobs, such as probation officers and correctional treatment specialists.Important Qualities
Good judgment. Correctional officers and bailiffs must use both their training and common sense to quickly determine the best course of action and to take the necessary steps to achieve a desired outcome.
Interpersonal skills. Correctional officers and bailiffs must be able to interact and communicate effectively with inmates and others to maintain order in correctional facilities and courtrooms.
Negotiating skills. Correctional officers must be able to assist others in resolving differences in order to avoid conflict.
Physical strength. Correctional officers and bailiffs must have the strength to physically subdue inmates or others.
Self-discipline. Correctional officers must control their emotions when confronted with hostile situations.