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  • Customer Service Operations Associate

    Insight Global

    Courtesy associate job in Columbus, OH

    The Team: We are seeking Operations Associates to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate or contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service. How you'll make an impact Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience. Build trust and cultivate borrower, investor, and colleague relationships. Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team. Minimum Qualifications 1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution. For Part time positions: Be available to work a minimum of 20 hrs per week including two weekend days and have the ability to flex up to 40 hours on a short notice based on operational needs. Passion for delivering a great customer experience. Ability to interpret written policy and procedures and apply to the present situation. Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner. Impeccable judgment and acute attention to detail; ability to identify/anticipate customers' needs and clarify information. Proven track record of excelling in a metric based environment. Preferred Qualifications Familiarity with loan processing, financial statements, tax documents, and payroll Previous experience working in a customer service role Previous experience working in a production based, remote environment BA/ BS degree, Associates degree, or equivalent work experience. Position location This role is available in the following locations: Columbus, OH Location: Columbus, OH - must be okay with going into the office upon request by leadership, generally quarterly Time zone requirements The team operates on the East/West coast time zones. Compensation: $23.12 per hour + $2 shift diff on the weekends
    $23.1 hourly 1d ago
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  • Customer Service and Sales Support

    Vitric 7

    Courtesy associate job in Columbus, OH

    📋 Customer Service and Sales Support | Customer Service, Marketing, Sales | 🚨 Start ASAP 📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future. 📋 Job Summary: This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience. ✅ Key Responsibilities: Promote products, services, and promotions to customers one on one. Greet and assist customers with a friendly and professional attitude. Provide in-depth product knowledge and recommendations to meet customer needs. Meet or exceed retail sales goals and performance targets. Participate in product training and stay up-to-date on promotions and new arrivals. Collaborate with team members to ensure a smooth and effective retail operation. 🎯 Who We're Looking For: High school diploma or equivalent; post-secondary education is a plus. Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. 📋 Why This Role? This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you! Competitive hourly wage plus commission/bonuses (if applicable) Employee discounts Opportunities for growth and advancement Supportive and inclusive team environment Ongoing training and development
    $22k-30k yearly est. 4d ago
  • Customer Success Associate

    The Official Promenade Towers 4.0company rating

    Remote courtesy associate job

    Who we are looking for...Promenade, (formerly Bloomnation) is scaling rapidly and seeking a Customer Success Associate, you will play the vital role of being the primary relationship driver between Promenade and the valued floral partners who use our platform. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This entry-level role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems with grace and gusto. We are looking for someone who is outgoing, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations.Specifically, you will… Handling a high volume of user support requests via email, phone, and social media The first point of contact for both Promenade customers and partners Triaging incoming support issues, accurately diagnosing them, and escalating bugs to the engineering team Acting as an advocate for Promenade users and providing them with outstanding service while resolving issues in a timely and efficient manner Identifying trends and inefficiencies to enhance the support process and improve the user experience A product evangelist! Helping customers and partners use our Promenade products to change the way local businesses connect with their community What's in it for you... Equity/Stock options in a profitable and rapidly growing company Great Medical/Dental/Vision coverage Transportation coverage in the form of parking, rideshare, or metro credit Fully stocked snack bar & weekly catered lunches The company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.) Ability to mold your career and make an immediate impact Work in a fast-paced, fun environment with an eclectic group of people from all over the world You will excel if you have... A natural people person and relationship builder Passionate about serving small businesses and being apart of a growing startup Tech savvy and can quickly pick up sales/support tools such as Zendesk, Salesforce, & Confluence An excellent communicator, both in writing and over the phone Friendly, optimistic, and have a caring demeanor Adept at working well under pressure and with tight deadlines Experienced with customer service (retail or service industry experience a big plus!) or customer support, including phone, email, and/or chat More about us - PromenadePromenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation's premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - BloomNation (Floral), Promenade (Food, Liquor and Butchers) . The company is based in Santa Monica, CA along with Remote roles. Additional highlights…Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.) Named one of Entrepreneur's “5 Sizzling Silicon Beach Startups to Watch” Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica Why join Promenade?If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.
    $26k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Success Associate

    Open 3.9company rating

    Remote courtesy associate job

    About InvoiceCloud: InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It's an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Job Details The Customer Success Associate builds strong partnerships with a portfolio of 80-125 mid-market clients, ensuring they realize meaningful value from InvoiceCloud's platform. You will manage day-to-day client engagement, drive payment adoption programs, and identify opportunities to expand product utilization. Success requires a blend of relationship building, analytical thinking, technical curiosity, and the ability to influence client outcomes through data-driven guidance. Success Profile: At InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role. . Customer Centric Builds trusted, long-term client relationships through proactive communication and thoughtful engagement. Understands client goals, billing workflows, adoption barriers, and service needs to provide tailored recommendations. Interprets client health indicators and takes early action to address concerns or emerging churn risks. Serves as the advocate for clients internally, partnering with cross-functional teams to ensure timely resolutions and positive experiences. Communicates clearly across multiple channels and adjusts style based on audience to strengthen rapport and influence outcomes. Results Driven Implements strategies that increase digital payment adoption, improve client engagement, and strengthen renewal outcomes. Identifies opportunities to introduce additional InvoiceCloud products and generates high-quality leads for expansion. Monitors performance metrics such as AutoPay enrollment, paperless adoption, and online payment utilization to guide client actions. Executes outreach plans that drive measurable progress against retention, revenue, and adoption goals. Organizes work efficiently to support a large portfolio while maintaining high-quality interactions. Takes Ownership Manages assigned accounts with accountability, follow-through, and attention to accuracy in all client interactions. Investigates client issues, gathers context, and partners with internal teams to resolve challenges promptly. Maintains organized documentation of client updates, action plans, and communications to support continuity and transparency. Develops working knowledge of client configurations and integrations to better diagnose issues and guide next steps. Demonstrates initiative by anticipating needs, raising concerns early, and recommending solutions. Drives Efficiency Uses Salesforce, reporting tools, and automated outreach methods to manage a large book of business effectively. Establishes predictable communication cadences that increase coverage and consistency across the portfolio. Applies structured problem-solving to prioritize work, balance competing demands, and streamline processes. Uses data to identify adoption gaps and operational inefficiencies, presenting insights to clients in a clear and actionable way. Continuously seeks improvements to internal workflows that enhance productivity and client experience. Innovative Shares market trends, peer insights, and emerging best practices that help clients modernize their payment experience. Identifies creative approaches to improve adoption, engagement, and platform utilization. Uses AI-assisted tools to prepare messaging, analyze data, and create insights that improve speed and client impact. Experiments with new engagement techniques and communication strategies to elevate customer success outcomes. Encourages continuous learning and seeks out new ideas that enhance both client delivery and internal processes. Travel: Periodic travel to key accounts, onsite meetings, or industry conferences as required. Benefits We offer a competitive benefits program including: Medical, dental, vision, life & disability insurance 401(k) plan with company match Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays Mental health resources Paid parental leave & Backup Care Tuition reimbursement Employee Resource Groups (ERGs) Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range$60,000-$75,000 USD InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact *********************. Click here to review InvoiceCloud's Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
    $60k-75k yearly Auto-Apply 6d ago
  • Customer Success Associate

    Wisetack

    Remote courtesy associate job

    Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops). Our leadership team comes from top fintech companies such as Lending Club, Affirm, and Varo Money. And we're backed by leading VCs, including Insight Partners, Greylock, Quadrille, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more). Having raised $84M, we're a well-funded startup and have invested in people and technology while growing our partnerships - responsibly. We're also proud to have received recognition from the fintech world. Awards we've won include: Ranked #21 on 2024 Inc. 5000 based on revenue growth Ranked #15 on 2024 Deloitte Fast 500 based on revenue growth 2024 Best Embedded Finance Solution for Banking Tech Awards 2023 Best Consumer Lending Program by Tearsheet 2023 Best Point of Sale Product by Fintech Breakthrough But what you'll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS companies.) As a result of our efforts in building this healthy company culture, we've been nominated to several Great Places to Work lists, such as Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance. Like any startup, we're in it for the long haul, and we're looking for people willing to join our journey of building something special together. This process starts with our company values, which guide us in everything we do - and have played a critical role in our success. We valiantly abide by them, and would expect you to do the same: Put customers first (that's our M.O.) Act fast (leverage our startup environment). Lead the way (show and tell). Take ownership (everyone is hands-on here). Be a good human (no egos, build financial products that do right by people). Learn more about our values here. The Role The Customer Success Associate (CSA) will play a pivotal role in directly engaging with our SMB customers to drive the successful activation of Wisetack as their preferred financing solution. This role is crucial in helping merchants understand how Wisetack can significantly boost their business growth, while ensuring that new customers maximize their use of Wisetack to grow loan volume. Key responsibilities include managing and nurturing customer relationships by owning the onboarding process, with a strong focus on hitting measurable activation metrics. While this role is not centered on traditional sales, the CSA will be deeply involved in activating new merchants, ensuring they are fully equipped to leverage Wisetack's offerings. The ideal candidate will be highly adaptable, motivated, and eager to experiment with various strategies to refine and optimize our merchant activation playbook. This position requires someone who is intellectually curious, diligent, proactive, and deeply committed to customer success, always prioritizing integrity and long-term results over short-term gains. Additionally, the CSA will actively gather and relay product feedback from merchants, contributing to ongoing improvements and innovation within Wisetack's offerings. Responsibilities Onboard new customers using different channels (phone calls, video conferencing, emails and text messaging) Educate new customers about the benefits Wisetack brings to their business Executing ad-hoc activation campaigns, as determined by business needs Communicating merchant needs and feedback to the broader organization (especially product, marketing, and partner managers) Collaborate actively with the growth and product teams to ensure consistent experience, share learnings, and consolidate feedback Requirements 2+ years of experience in a customer-facing role, such as customer success, support, sales, or account management Bachelors degree Comfort with the types of technology we use as a team: Salesforce, Tableau, Salesloft, Slack, Google Suite, and Confluence, to name a few Demonstrated ability to analyze customer data and feedback to identify trends and areas for improvement Strong verbal and written communication via phone, text, video conferencing, and email Strong organizational and time management skills Product orientation, as evidenced by prior work in a technology start-up Bonus points Fintech experience Experience with the home services sector Conclusion The range of base salary for the position is between $58,300.00 - $81,600.00, plus $4,000 annual discretionary bonus, equity, and benefits . Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies. Spend a little time on our About Us page and check out our Press page and our blog for more. If you think this might be a fit, we'd love to hear from you! This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Our data practices are described in Wisetack's Privacy Policy.
    $58.3k-81.6k yearly Auto-Apply 7d ago
  • Customer Success Associate - Public Sector

    Samsara 4.7company rating

    Remote courtesy associate job

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Our Customer Success Associates pick up where our Implementation team leaves off, working closely with our top customers to learn more about their fleet and business model and advising on how to customize Samsara for their needs.Your role will be cross-functional in nature, working alongside and guiding Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This role specifically covers Public Sector customers in the US. This role is a remote role available to candidates in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the Public Sector: You'll be working with cities, states, school districts, and universities that help run our world. You'll work with them to help them operate more efficiently, safely, and drive citizen value through their services. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers' decision-makers and our executive leadership where we look back at past successes and align on upcoming goals Conduct workshops with customers to break down their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform's capabilities and explain them to Public Sector organizations of all types - public works, sanitation, transit agencies, first responders, school buses, and many more Serve as a mentor to the wider Customer Success and Support teams Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for this role: 1+ years of experience in a Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred Bachelor's degree from an accredited university This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Previous hands-on experience assisting or working with technical products Solutions-oriented with strong problem-solving skills Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Diplomacy, tact, and poise under pressure when working through customer issues An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Enterprise SaaS experience preferred Experience serving and supporting large-scale solutions for Public Sector organizations Thrives in an unstructured, fast-paced, and change-heavy environment The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$47,302.50-$63,600 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $47.3k-63.6k yearly Auto-Apply 6d ago
  • Courtesy Clerk

    Hy-Vee 4.4company rating

    Courtesy associate job in Marion, OH

    Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Courtesy Clerk Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation. Core Competencies * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers Positions that Report to you: None Primary Duties and Responsibilities: * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * miles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Makes an effort to learn customers' names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Packages purchases. * Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs. * Assists customer in transporting purchases to their mode of transportation. * Helps train new courtesy clerks. * Checks prices on products. * Pulls product forward on shelf. * Brings carts in from parking lot and cart corral. * Cleans can redemption area and empties the recycle bins, where applicable. * Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room. * Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. Secondary Duties and Responsibilities: * Assists in all departments as requested (within the wage and hour guidelines). * Delivers product to customers (within the wage and hour guidelines). * Shovels, salts, and sands walkways. * Assists in other areas of store as needed. * Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: * Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. * Ability to do simple addition and subtraction; copying figures, counting and recording. * Must be able to understand and follow verbal or demonstrated instructions; writes identifying information request supplies orally or in writing, increased contact with people. Education and Experience: No education or experience requirements. Physical Requirements: * Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. * Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents. Equipment Used to Perform Job: Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter (within wage and hour guidelines). Contacts: Has daily contact with the general public and occasional contact with suppliers/vendors. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.
    $29k-33k yearly est. Auto-Apply 4d ago
  • Customer Success Associate

    Smartsheet 4.7company rating

    Remote courtesy associate job

    For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. Customer Success Associate Smartsheet is looking for a Customer Success Associate to manage a set of accounts to help promote a high level of customer satisfaction, successful product use, and customer retention. You will be the primary contact for a high-volume set of customers, responsible for understanding customer success criteria, addressing questions, resolving issues, and, over time, serving as a trusted Smartsheet advisor. For you, this is a career-defining opportunity to join us at an essential moment and have a significant impact. You will maintain high customer renewal rates as a result of ongoing customer engagement and technical leadership. This important role will report to a Sr. Manager of Customer Success and is based in San José, Costa Rica. This role has flexibility to work remotely, but will need to be able to come into the office as required for training and business needs. You Will: Be the Smartsheet expert, driving enablement, providing guidance, and resolving challenges for assigned customers to meet and exceed assigned targets Perform initial onboarding of accounts with enterprise-level customers, ensuring adoption and ongoing engagement throughout the customer's lifetime Action, comprehensive engagement and communications strategy that proactively maintains high customer satisfaction. Utilize Gainsight playbooks and CTAs to drive business and mitigate risk Explain technical subjects to non-technical end-user personnel Understand customer needs and address concerns Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account Use usage patterns to gain insights, provide guidance and increase customer satisfaction Be the primary interface to manage and resolve important situations Work with the Sales and Professional Services teams to share customer insights that inform additional product and service sales opportunities Active team player and self-starter, who can quickly adjust and prioritize in a fast-paced environment. Exceed all performance targets Perform other duties as assigned You Have: Account management experience (preferred) 2 years of experience in Customer Success or Account Management with a strong preference for experience with SaaS software Outstanding task management skills across a varied set of responsibilities Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements A strong sense of urgency and efficiency in completing work within set deadlines. Experience working with Salesforce, Smartsheet, Gainsight, and Tableau. Excellent communication and interpersonal skills, capable of engaging effectively with various stakeholders. Willing to travel periodically based on customer and business needs Strong command of English language both oral and written (C1+ and above) Perks & Benefits: Fully paid Health & Life insurance for full-time employees and family members Equity - Restricted Stock Units (RSUs) for eligible roles Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
    $42k-60k yearly est. Auto-Apply 4d ago
  • Customer Success Associate

    Apryse

    Remote courtesy associate job

    The Role: As a Customer Success Associate, you'll play an important role in supporting and nurturing customer relationships with a focus on product adoption, satisfaction, and retention. This is an entry-level position with opportunities for career growth into a Customer Success Manager or Team Lead role in the future. Responsibilities: Assist in building and maintaining customer relationships, focusing on product adoption, satisfaction, and retention. Provide basic technical and product support to help customers maximize value, including managing escalations when necessary. Help navigate the contract renewal process and keep stakeholders informed on status updates. Promote the value of the product by understanding customer needs and aligning them with company solutions when appropriate. Requirements: 0-2 years of professional experience (Customer Success or Account Management experience is a plus). Strong organizational skills and attention to detail, with an ability to manage data and track progress effectively. Some experience in customer-facing roles is preferred, with a proven ability to communicate clearly and build positive relationships. Ability to prioritize tasks and manage multiple customer feedback points in a fast-paced environment. Flexibility and adaptability to work in changing situations and ensure customers' success. Assets: Basic technical knowledge and a willingness to learn more in a technical environment. Experience in managing renewals or upsells is a plus. Familiarity with Excel or Google Sheets. Experience working with software tools. Portuguese or Spanish is a nice-to-have. Benefits Competitive salary commensurate with experience & qualifications. A comprehensive extended benefits package. A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential. Highly autonomous and entrepreneurial environment. On going support for learning development so you can continue to master your craft. Work with the hardware you're most comfortable with (Windows or Mac) Diverse and inclusive workplace where we all learn from each other. Excellent work-life balance with a flexible remote work environment. Company Description As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.
    $34k-58k yearly est. Auto-Apply 60d+ ago
  • Customer Enrollment Associate In Office

    The Whittingham Agencies

    Courtesy associate job in West Jefferson, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Remote Customer Success Associate

    Next Generation Career Coaching

    Remote courtesy associate job

    Are you looking for a rewarding and flexible career opportunity? Want to work from the comfort of your home? Look no further! We are seeking dedicated and motivated independent contractors! Entrepreneurial spirit with at least six months of customer service experience? This role offers the flexibility of hourly pay and the chance to work on your own terms. If you have a passion for delivering excellent customer service and the drive to succeed independently, we want to hear from you! Join us and take the first step towards a rewarding and flexible career. Apply now! Excellent Perks: Create Your Own Schedule - Enjoy the flexibility of creating your work schedule to fit your lifestyle and commitments. This means you will never miss another one of your kids' soccer games or family gathering. Take time off when you feel like it! Work From Home - Skip the commute and work from the comfort of your home, saving time and money. Your lunch is safe in the fridge, and you're saving tons! Free Career Development Services - Receive personalized career coaching to help you leverage your experience with us to advance in your career and explore new opportunities. Free Career Development Services as a partner. Career Certification Vouchers for Top Performers Why us? At Next Generation Career Coaching, what makes us unique is our commitment to assisting individuals and organizations. Our mission is to revamp career development and create a future where everyone has the skills, knowledge, and confidence to thrive in the ever-evolving job market. Additional Benefits: - Ongoing training and skill development programs - Employee recognition and rewards programs - Supportive team environment and regular team-building activities If you're ready to join a dynamic team, make your schedule, and work from home while receiving valuable career coaching, we want to hear from you! Take the first step towards a fulfilling career by applying today. Join us and unlock your potential with our Customer Success Team! Note: Applicants must be at least 18 years old and authorized to work in the USA. At this time, we are not sourcing agents in the following areas: CA, CO, CT, DC, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, WI . Required Skills: Career Development Rewards Vouchers Sourcing Coaching Contractors Training
    $25k-44k yearly est. 60d+ ago
  • Customer Happiness Associate [1099 - Contract]

    Sandboxx

    Remote courtesy associate job

    Sandboxx is the leading platform dedicated to finding and building technology solutions throughout a service member's military life cycle. We're looking for people with drive and initiative who are excited about making great technology and a positive attitude for our service members. Come help us build meaningful solutions for the military community! Customer Happiness Associate Location: Remote Type: 1099 Contractor Sandboxx is on a mission to support service members and their loved ones throughout their military journey. From basic training to active duty and beyond, our platform helps families stay connected while offering resources to service members at every step. We're looking for a Customer Happiness Associate to join our team as a 1099 contractor. This role is perfect for someone empathetic, detail-oriented, and comfortable working in a fast-paced, fully remote environment. Responsibilities Deliver outstanding customer support via Intercom, our primary customer service tool. Respond promptly and professionally to inquiries, troubleshoot issues, and provide solutions. Ensure customers feel heard, supported, and valued throughout their interaction with Sandboxx. Collaborate with internal teams (engineering, product, operations) to escalate and resolve complex issues. Maintain accurate records of customer interactions and feedback in Intercom. Identify common customer pain points and share insights to help improve processes, tools, and product features. Uphold Sandboxx's commitment to providing compassionate, mission-driven support. Requirements 2+ years of customer service experience in a remote, digital-first environment. Proficiency with Intercom or similar customer support platforms (e.g., Zendesk, Freshdesk, Help Scout). Strong written communication skills - clear, concise, and empathetic. Ability to manage multiple conversations and priorities at once. Reliable, self-motivated, and comfortable working independently as a contractor. Tech-savvy and able to learn new systems and processes quickly. Preferred Qualifications Experience supporting mobile apps, subscription services, or e-commerce customers. Familiarity with military culture or prior experience supporting military families. Available to cover 8 hours on the weekend Contract Details This is a 1099 contractor position. The hours will be from 12:00 to 8:00 p.m. EST, Monday through Thursday, and 9:00 am to 5:00 pm EST on Sunday. Hourly rate based on experience. At Sandboxx, we believe that technology should serve people, not replace them. Help us shape the future of how service members stay connected, informed, and empowered, while building with the tools of tomorrow. Sandboxx is an equal opportunity employer - if you are a continuous learner who enjoys startups in either tech or military, you'll thrive at Sandboxx. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Sandboxx is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To all recruitment agencies: Sandboxx does not accept agency resumes. Please do not forward resumes to our jobs alias, Sandboxx employees, or any other organization location. Sandboxx is not responsible for any fees related to unsolicited resumes.
    $26k-41k yearly est. Auto-Apply 6d ago
  • Customer Success Associate

    Clarify Health 4.2company rating

    Remote courtesy associate job

    We're looking for the optimists, the changemakers, the status quo smashers, and those who reject the very idea of the impossible. At Clarify, we firmly believe that healthcare can (and should) perform better. Our AI-driven healthcare analytics solutions help some of the biggest entities in healthcare pinpoint new ways to do so, starting with their margins and their missions. We're looking for talented individuals to join us in blueprinting healthcare's next evolution. Clarify is looking for a Customer Success Associate to focus on delivering impact at existing hospital, health system, and payer customers. This position is ideal for a former customer success associate, healthcare management consultant, health IT implementation analyst, and/or healthcare operations analyst who is looking to switch into an entrepreneurial, mission-driven environment. This role requires an independent problem solver who has strong communication and project management skills that can operate in a fast-paced and ever-changing environment. The role Help manage a portfolio of customers and relationships with each customer. Provide on-site and off-site assessments and consultative services. Help conduct business reviews and meetings with customers on an ongoing basis. Establish and develop strong, credible relationships with customers. Become a subject matter expert in the use of Clarify's technologies. Facilitate training for customers on the use of Clarify's products and solutions. Project manage pool of customers to ensure they are receiving value from their Clarify partnership. Analyze pool of customers to identify risk and proactively drive strategy to address service delivery and/or renewal risk. Identify upsell and cross-sell opportunities with current customers and partner with Sales to showcase Clarify's capabilities. Collaborate closely across Clarify's sales, product, data science, engineering, and development teams to enhance Clarify's platform, especially based on feedback from customers. What we are looking for Passion for Clarify's mission and making a difference in healthcare. Pride in prioritizing our customers above all else and delivering exceptional experiences to our customers every step of the way. 2+ years of progressive customer-facing healthcare consulting/professional services/customer success (experience with a SaaS company strongly preferred). 1+ years of healthcare provider, payer, and/or life sciences experience. Strong project management skills, PMP certification a plus. Demonstrated flexibility and adaptability relative to thriving in ambiguous, constantly changing, high-pressure environments. Self-motivated, organized, and capable of managing multiple responsibilities and customer projects to successful completion. High attention to detail and ability to produce high-quality outputs. Strong written and verbal communication skills. Strong analytical problem-solving skills, advanced Excel, SQL, and/or SAS skills are a plus Ability to build strong relationships and foster teamwork with customers and internal team members. Willingness to contribute to building Clarify with energy and excitement. What we offer you Competitive compensation (base + bonus) Quality health insurance Traditional 401K plan Vision, dental, disability and life insurance Flexible Spending Accounts and Commuter Benefits Generous PTO Flexibility Monthly work-from-home stipend Remote friendly A collaborative workplace, which will challenge you and celebrate your work A chance to learn with and from interesting and enthusiastic colleagues We believe that a happy, diverse, and impact-driven team is critical to our mission of transforming healthcare. Having a diverse team allows us to bring more ideas to the table when working on lighting the path to higher-value care. We embrace employees and applicants of all backgrounds, including those of traditionally underrepresented groups. With this in mind, we do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, the basis of disability, homelessness, reproductive health decisions or any other federal, state or local protected class.
    $26k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Enrollment Associate In Office

    The Mutters Agency

    Courtesy associate job in Chillicothe, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Customer Success Associate - Remote

    Tritium Charging

    Remote courtesy associate job

    The Customer Success Associate supports the long-tail customer base and plays a critical role in enabling the success of smaller accounts. This role reports into the Senior Customer Success Manager, and helps drive customer satisfaction, renewals, and light commercial expansion, while supporting the day-to-day work of Senior CSMs and Regional Directors. This role combines customer support, light account management, and small-scale prospecting ideal for someone who wants to grow into a full CSM or commercial role. Responsibilities: * Serve as the primary point of contact for small to medium customers (Tier 3/Tier 4 accounts). * Manage inbound requests, basic troubleshooting coordination, and general account needs. * Ensure customers understand SLAs, PM schedules, Remote Support, and other service offerings. * Support customer onboarding and documentation needs. * Maintain accurate account notes, contacts, and updates in Salesforce. * Handle renewals for smaller SLAs, Preventative Maintenance packages, and Remote Support services. * Identify upsell opportunities and route strategic or larger opportunities to Senior CSMs or Sales. * Prepare small quotes and assist with simple commercial renewals. * Work closely with COS Leads to coordinate PM scheduling, ticket follow-ups, and parts updates. * Support Regional Directors on customer escalations and operational tasks. * Assist Senior CSMs with administrative tasks for strategic accounts when needed. * Conduct light outbound outreach to small fleets, municipalities, and reseller prospects to identify new opportunities. * Qualify inbound leads and pass larger opportunities to Sales. * Research accounts, update CRM, and maintain small regional pipeline lists. Qualifications: * 1-3+ years in customer success, support, operations, or inside sales * Strong communication and relationship-building skills * Comfortable juggling multiple tasks with organization and structure * Familiarity with Salesforce, NetSuite, or ticketing tools preferred * Interest in EV charging, technical products, or commercial growth
    $22k-35k yearly est. 33d ago
  • Courtesy Clerk/Grocery Bagger

    Kroger 4.5company rating

    Courtesy associate job in Columbus, OH

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications: Customer Service skills Effective communication skills Desired Previous Job Experience Retail Experience is preferred but not necessary Essential Job Functions: • Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers • Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged. • Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper). • Associate will assist in removing customer's merchandise from bottom of bascart for checkout. • Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car. • Perform basic shelf conditioning. • Inform customers of grocery specials. • Return merchandise to store shelves. • Gather bascarts and return them to designated areas. • Clean spills, collect and pick up trash inside store and parking lot. • Clean all areas inside and outside of store. • Handle and assemble seasonal merchandise. • Understand the store's layout, locate products, and conduct price checks for cashiers. • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management. • Adhere to all food safety regulations and guidelines. • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store • Adhere to all local, state and federal laws, and company guidelines. • Ability to work cooperatively in high paced and sometimes stressful environment. • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. • Ability to act with honesty and integrity regarding customer and business information. • Ability to follow directions and seek assistance when necessary to resolve customer and business issues. • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. • Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $27k-31k yearly est. 5d ago
  • Courtesy Clerk

    Meijer 4.5company rating

    Courtesy associate job in Columbus, OH

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! As an entry-level team member, you will have the opportunity to gain exposure to a variety of retail tasks related to additional services provided by our store, product and customer service. Meijer Courtesy Team Members enjoy interacting with people and know what ‘above and beyond' customer service means. What You'll be Doing: Cart attendants will ferry shopping carts from outside the store back to the store interior. Coordinating and collecting of the parking lot, lawn, and inside store trash. Safely use snow removal equipment for properly removing snow. Perishable and salvage returns. Basic store and restroom cleaning. Working with our service desk, store entrance, check lanes and parking lot areas. Working with departments: Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor, Seasonal and Floral. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): Highly-organized with a keen sense for details. Great listening and communication skills. Can handle lifting, carrying, pushing, pulling, bending and twisting while handling product or using various equipment. Ability to shine in a fast-paced environment.
    $26k-31k yearly est. Auto-Apply 8d ago
  • Head of AM-HUB

    Mettler Toledo 4.7company rating

    Courtesy associate job in Worthington, OH

    Our Opening and Your Responsibilities This position is responsible for overseeing and managing METTLER TOLEDO's America's Order Fulfillment Operations (AM-HUB). The General Manager of the AM-HUB will oversee a team responsible for order management, procurement, planning, outbound logistics, warehouse operations, and value-add activities to support fulfillment of METTLER TOLEDO's products and service parts to internal and external customers all over the world. The position reports into the Head of Global Supply Chain Management. This role requires close coordination with METTLER TOLEDO's Producing Organizations (PO), Strategic Business Units (SBU) and Market Organizations (MO) to coordinate on-time delivery of product. This leader will be responsible driving improvements total costs of ownership, in inventory, on-time delivery, value-add service quality & capability, and organizational efficiency. A successful candidate will have a track record of being able to consistently deliver operational results and operate with a sense of urgency to support the business The position is based in Worthington, OH (USA) and requires some travel (~20%) to company and non-company locations. * Ensure the timely, accurate and cost effective delivery of goods to internal and external customers * Drive improvements in on-time delivery to internal and external customers * Lead inventory optimizations to improve service levels and reduce working capital requirements * Work with METTLER TOLEDO business units to increase the availability of products from the Hub * Streamline existing back-office operations and processes to increase efficiency and effectiveness * Oversee the management of warehousing and value-add services for the Hub * Drive cost reductions (cost/line shipped) and productivity improvements in operations * Execution of the METTLER TOLEDO productivity program SternDrive * Oversee and further develop quality and process controls for assembly and value-add work being performed at the Hub * Expand light assembly and value-activity capabilities for the Hub to support METTLER TOLEDO's postponement strategy * Implement reverse logistics operations to enable a more robust product/part return process to the Hub * Investigate, develop, and implement centralized repair operations to support a return, repair, restock process * Expand implementation of performance indicators to measure and monitor performance to agreed upon service levels * Coordinate with PO's and SBU's to support implementation of new products and related service parts * Ensure compliance to all foreign trade regulatory requirements and METTLER TOLEDO internal requirements * Allocate and manage staff resources according to changing needs * Proactively identify deficiencies in delivery and logistics performance and engage key stakeholders in driving short-term and long-term solutions * Budgeting and finance accountability for the AM-HUB What You Need to Succeed * Bachelors degree in Industrial Engineering, Supply Chain Management, Operations Management, Logistics, Business Administration, etc. * 10+ years of progressive experience in Logistics, Operations, and/or General Management * Experience managing a medium to large size team * Experience should come from a high SKU, discrete environment such as electronics, automotive, electro-mechanical devices, precision instruments, etc. * Strong change management, facilitation, and communication skills coupled with a demonstrated ability to drive improvement in a highly-decentralized environment. * Must have a high bias for action. Knowledge of SAP is plus * Strong analytical and financial skills * Operates with a sense of urgency and highly focused on the customer Our Offer to You * Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire * Tuition reimbursement, employee wellness programs, plus other perks and discounts * Parental and caregiver leave policies * All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits * Global market strength and worldwide leadership in weighing * A brand name that is identified worldwide with precision, quality, and innovation * Thousands of patents, design and innovation awards * A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit *********** Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here. For those who prioritize precision, Mettler Toledo is precisely where you belong. Job Reference # 20700 Preferred Location Ohio Worthington Job Type Full-time Legal Entity Mettler-Toledo, LLC 1150 Dearborn Drive Worthington, OH 43085-4766 United States *****************
    $32k-59k yearly est. 39d ago
  • Associate Field Erection Foreperson (Internal Applicants Only)

    Fabcon Career 3.9company rating

    Courtesy associate job in Grove City, OH

    Purpose/Scope: Work in conjunction with Field Foreperson and teams to safely rig and erect precast components. Essential Duties and Responsibilities: Work in conjunction with Foreperson to manage daily jobsite responsibilities Work directly with Foreperson to learn all essential duties and responsibilities Set an example to the other crew members by consistently following established safety policies Promote teamwork amongst crew members Learn all the facets of erecting Fabcon buildings Knowledgeable about company policies and procedures Work in conjunction with the Foreperson to keep supervisors informed on the job's progress and estimate completion dates Basic Qualifications: Minimum of one (1) year direct experience as an erection crew member Minimum of one (1) year precast experience Experience with welding and familiarity with general construction practices Valid MVR & DOT required Other Required Qualifications: Computer skills Ability to use construction mensuration equipment (i.e. transits, levels, and laser levels) Ability to work well with others and maintain professional conduct at all times Possess excellent work habits and be able to demonstrate them to subordinates Knowledge of crane set-up and signaling Knowledgeable about all aspects of erecting pre-cast buildings Ability to effectively communicate with personnel at different levels Ability to foresee potential problems and take necessary action to prevent the problems from occurring Ability to work in an organized manner and adapt readily to change Ability to read and interpret shop drawings Preferred Qualifications: High school diploma or equivalent Welding certification Physical Requirements: Ability to travel when required Ability to work extensive overtime when required Ability to work from heights Must be able to traverse uneven ground, move minimum of 50lbs., spatial awareness/depth perception, climb on a flatbed semi-trailer Work Environment: All types of weather conditions (year-round, Mid-west and Northeast), dirt/dust, noise from heavy machinery/vehicles
    $24k-32k yearly est. 60d+ ago
  • Full Time - Loader/Cart Associate - Opening

    Lowe's Home Centers 4.6company rating

    Courtesy associate job in Mount Vernon, OH

    What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate/Loader, this means: • Being friendly, professional, and engaging customers to help answer questions. • Retrieving, loading, and replenishing merchandise. • Helping customers and staff move merchandise safely. The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles. The Customer Service Associate/Loader also replenishes shelves for the next customers. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months experience as a Loader at any home improvement or hardware retailer. • 6 months experience working in any department at a Lowe's retail store. • 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping. • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $25k-30k yearly est. Auto-Apply 41d ago

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