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Become A Courtesy Clerk

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Working As A Courtesy Clerk

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $17,077

    Average Salary

What Does A Courtesy Clerk Do At Hy-Vee Food Stores

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Packages purchases.
* Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
* Assists customer in transporting purchases to their mode of transportation.
* Helps train new courtesy clerks.
* Checks prices on products.
* Pulls product forward on shelf.
* Brings carts in from parking lot and cart corral.
* Cleans can redemption area and empties the recycle bins, where applicable.
* Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room.
* Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
* Secondary Duties and Responsibilities:
* Assists in all departments as requested (within the wage and hour guidelines).
* Delivers product to customers (within the wage and hour guidelines).
* Shovels, salts, and sands walkways.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required

What Does A Courtesy Clerk Do At Jewel-Osco

* Maintains an atmosphere of enthusiastic customer awareness with emphasis on fast, friendly, and excellent customer service.
* Maintains a friendly and cooperative working relationship with co-workers and supervisors.
* Assists customers with product location, bagging orders and by offering and providing carry-out service.
* Verifies prices, returns merchandise from checkstand to shelves, obtains products as requested by customer or checker, retrieves shopping carts from parking lot, assures adequate supply of bags and processes bottle returns according to proper procedure.
* Keeps parking lot and customer areas clean.
* Responsible for maintaining Company cleanliness and safety standards in store aisles, entry ways, parking lot and restrooms and properly completing required work logs.
* Responsible for staying current on product location, new products, sales and promotions, and ensuring a safe and secure work area.
* Responsible for keeping checkstand area clean, neat and properly stocked.
* Performs other duties as required or directed, such as stocking, cleaning and rotating merchandise.
* Responsible for performing all job duties accurately, safely and with honesty and integrity.
* Represents the store in a positive manner to the customers and the public

What Does A Courtesy Clerk Do At Meijer

* Greeting and assisting customers in the front area of the store
* Maintaining safety and cleanliness of entry ways or floors
* Collecting carts
* Maintaining parking lot cleanliness

What Does A Courtesy Clerk Do At Super 1 Foods

* Include bagging groceries, facing shelves, and any other duties as assigned
* HOURS: 18-30 hours/week, varying days and shifts
* WAGE: $8.15/hour to

What Does A Courtesy Clerk Do At Jewel-Osco

* Champions Company and Division customer service programs to meet or exceed Division customer service goals.
* Handles customer relations in a positive manner, including effective resolution of customer complaints.
* Promotes Albertson’s philosophy of personalized service.
* Maintains the quality condition of all products: receives, cleans, stores, maintains, processes, cuts, trims, arranges, bakes, brews, wraps, packages, stocks, rotates or faces product.
* Works reworked or reduced to sale items according to Company procedures.
* Maintains and cleans display cases, cooking and brewing equipment, work areas, coolers and freezers.
* Pulls and discards outdated and spoiled products according to procedures.
* Maintains stockroom.
* Cleans and dusts shelves.
* Controls shrink.
* Prevents the sale of out of code product.
* Operates any related equipment such as ovens, meat saws and wrapping machines, cutters, slicers, knives, coffee brewers, mixers, ovens, microwave ovens, safety cutters, deep fryers, rotisserie cookers, steamers, boilers, trash compactor, etc,
* Operates checkstand equipment such as cash register, printer, scanner and scale to process customer orders.
* Engages in suggestive selling and other sales techniques and bags customer orders.
* Keeps checkstand clean, neat and properly stocked.
* Assists customers with special orders.
* Assists the customers with money orders, lottery tickets, promotions, returns, rain checks and rentals.
* Assists customers with sale of cigarettes and liquor if appropriate.
* Builds product displays and operates related equipment such as hand trucks, six- wheel carts, high boys and pallet jacks.
* Maintains a safe, secure and sanitary work environment.
* Responsible for staying current on product location, new products, sales and promotions, monitoring UPC codes and ensuring a safe and secure work area.
* Ensures costs, quality and inventory control through verifying orders against invoices, auditing contents of product cases and completing necessary forms and reports accurately.
* Assists customers, performs checking duties with an emphasis on providing friendly, courteous, customer service.
* Uses the store intercom to make announcements.
* Responsible for performing all job duties and responsibilities safely and with accuracy, honesty and integrity.
* Represents the store in a positive manner to customers and the public.
* Other necessary and required duties as assigned

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How To Become A Courtesy Clerk

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Courtesy Clerk jobs

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Top Skills for A Courtesy Clerk

UnloadGroceryItemsOutstandingCustomerServiceStoreShelvesCheckStandAreaJanitorialFrontEndEfficientCheckoutServiceStockShelvesMopFloorsDeliCustomerServiceSkillsBakeryGroceryCartsMeatDepartmentDairySalesFloorGroceryStoreGreetingCustomersCleanStoreCleanBathrooms

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Top Courtesy Clerk Skills

  1. Unload Grocery Items
  2. Outstanding Customer Service
  3. Store Shelves
You can check out examples of real life uses of top skills on resumes here:
  • Helped to unload grocery items onto check stands 3.
  • Shift Manager o Insured safety, security, teamwork, sanitation, and outstanding customer service in the whole store.
  • Bagged groceries, collected shopping carts, answered customer questions, and stocked product on store shelves.
  • Maintain clean, neat and properly stocked check stand area.
  • Helped customers locate/carry/load their groceries, Stocked shelves when needed, Retrieved shopping carts, Performed janitorial duties as needed.

Top Courtesy Clerk Employers

Courtesy Clerk Videos

Ramblings of a Courtesy Clerk - Blog 1

His Life as a Courtesy Clerk

Job Duties and Responsibilities Example Video - Cashiers and Courtesy Clerks

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