Courtesy clerk vs customer service retail associate

The differences between courtesy clerks and customer service retail associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service retail associate has an average salary of $30,002, which is higher than the $28,657 average annual salary of a courtesy clerk.

The top three skills for a courtesy clerk include groceries, front end and pallet jack. The most important skills for a customer service retail associate are POS, customer service, and customer orders.

Courtesy clerk vs customer service retail associate overview

	Courtesy Clerk	Customer Service Retail Associate
Yearly salary	$28,657	$30,002
Hourly rate	$13.78	$14.42
Growth rate	-5%	-
Number of jobs	118,514	580,336
Job satisfaction	-	-
Most common degree	High School Diploma, 51%	High School Diploma, 33%
Average age	47	41
Years of experience	2	-

What does a courtesy clerk do?

A courtesy clerk is responsible for assisting customers with their needs, especially helping customers with bagging and carrying their items. Courtesy clerks also maintain the cleanliness and orderliness of the whole area, ensuring that customers will have a safe and comfortable service experience. A courtesy clerk assists customers with replacing defective items and recommending products based on the customers' needs. Courtesy clerks must display excellent customer service and multi-tasking skills to perform tasks with a fast-paced environment.

What does a customer service retail associate do?

A customer service retail associate is responsible for providing the highest customer service for the store's customers by responding to their inquiries and concerns and recommending them goods and services that would fit their needs. Customer service retail associates support the marketing campaigns and promotional strategies of the store by offering and demonstrating products to the customers, as well as arranging stock displays, and monitoring the adequacy of inventories. They also escalate high-level complaints to management for immediate resolution and assist with product replacement and issuing refunds as needed.

Courtesy clerk vs customer service retail associate salary

Courtesy clerks and customer service retail associates have different pay scales, as shown below.

	Courtesy Clerk	Customer Service Retail Associate
Average salary	$28,657	$30,002
Salary range	Between $24,000 And $33,000	Between $23,000 And $37,000
Highest paying City	Arvada, CO	Bellevue, WA
Highest paying state	Colorado	Washington
Best paying company	Nugget Markets	Tractor Supply
Best paying industry	Retail	Finance

Differences between courtesy clerk and customer service retail associate education

There are a few differences between a courtesy clerk and a customer service retail associate in terms of educational background:

	Courtesy Clerk	Customer Service Retail Associate
Most common degree	High School Diploma, 51%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Courtesy clerk vs customer service retail associate demographics

Here are the differences between courtesy clerks' and customer service retail associates' demographics:

	Courtesy Clerk	Customer Service Retail Associate
Average age	47	41
Gender ratio	Male, 63.2% Female, 36.8%	Male, 33.3% Female, 66.7%
Race ratio	Black or African American, 8.4% Unknown, 4.7% Hispanic or Latino, 23.4% Asian, 7.6% White, 54.9% American Indian and Alaska Native, 1.0%	Black or African American, 9.8% Unknown, 5.0% Hispanic or Latino, 21.7% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	6%	7%

Differences between courtesy clerk and customer service retail associate duties and responsibilities

Courtesy clerk example responsibilities.

Manage transactions including cash, check, credit, and EBT transactions.
Put perishables away if need, help separate items at customer service out back on shelf.
Operate heavy saws, slicers, grinders, and wrapping machines to customer and store specifications.
Work with fryers and slicers, and use store intercoms to announce special promotions and weekly specials.
Responsibilitieswork at a fuel station .. Skills usedwork register and do paper work .. math skills and fractions
Increase store cleanliness and eliminate possible health hazards to provide customer satisfaction and safety.

Customer service retail associate example responsibilities.

Reconcile POS drawers on a daily basis, correct any problems accordingly and manage bank transactions.
run the registerSkills Usedfork lift, reading, writing, math
Perform cash handling duties, bag customers groceries, assist customers with groceries when necessary.
Assist cashier in boxing groceries, stocking merchandise, reorganizing shelves, and performing inventory.
Run the register of a small convenience retail shop .. Be accurate with money and math skills.
Check out guests on the POS system in a quick and efficient manner with thorough understanding of processing payment procedures.

Courtesy clerk vs customer service retail associate skills

Common courtesy clerk skills

Groceries, 21%
Front End, 20%
Pallet Jack, 13%
Cleanliness, 10%
Customer Satisfaction, 9%
Store Shelves, 5%

Common customer service retail associate skills

POS, 20%
Customer Service, 16%
Customer Orders, 13%
Retail Environment, 10%
Bank Deposits, 10%
Product Line, 9%

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Courtesy Clerk
Courtesy Clerk vs Customer Service Retail Associate

Updated January 8, 2025

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