What does a courtesy clerk do?

A bagger is responsible for packing the customers' items and assisting them in bringing it to their vehicles as needed. Typically, grocery stores and supermarkets employ baggers to assist in daily operations, especially during high-volume customer days. They inspect products before bagging to ensure its quality and provide an immediate replacement for defective items. Baggers also assist with monitoring inventories and organizing product shelves. A bagger must be highly organizational and excellent in multitasking to perform duties under the fast-paced industry.

These skill sets are where the common ground ends though. The responsibilities of a courtesy clerk are more likely to require skills like "cleanliness," "shovels," "perishables," and "sales floor." On the other hand, a job as a bagger requires skills like "english language," "customer vehicles," "power jacks," and "stencils." As you can see, what employees do in each career varies considerably.

A customer service retail associate is responsible for providing the highest customer service for the store's customers by responding to their inquiries and concerns and recommending them goods and services that would fit their needs. Customer service retail associates support the marketing campaigns and promotional strategies of the store by offering and demonstrating products to the customers, as well as arranging stock displays, and monitoring the adequacy of inventories. They also escalate high-level complaints to management for immediate resolution and assist with product replacement and issuing refunds as needed.

Each career also uses different skills, according to real courtesy clerk resumes. While courtesy clerk responsibilities can utilize skills like "groceries," "pallet jack," "cleanliness," and "customer satisfaction," customer service retail associates use skills like "pos," "retail environment," "bank deposits," and "product line."

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

The required skills of the two careers differ considerably. For example, courtesy clerks are more likely to have skills like "groceries," "cleanliness," "customer satisfaction," and "shovels." But a sales floor associate is more likely to have skills like "math," "home health," "sales transactions," and "back room."

A store associate is responsible for assisting customers with the products they need and recommending alternative goods that would fit their budget. Sales associates also market promotional offers and provide product descriptions to the customer. They also monitor inventories, stock supplies on the appropriate shelves, and ensure the cleanliness and orderliness of the store. Store associates also perform other administrative tasks as needed, such as creating sales reports, assisting in the counter, and helping customers on carrying their items.