Manager, Clinical Operations
Dearborn, MI jobs
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
Unit Manager (UM)
Wayland, MI jobs
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration.
Why just work when you can help shape a legacy?
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care.
Evaluates guests' responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications
Current state RN nursing licensure required.
Current CPR certification and additional certification in a nursing specialty desired.
Management or supervisor experience in long-term care or geriatric nursing preferred but not required
or acceptable exemption required.
About Laurel Health Care Company
Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care.
At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring", and it comes from within each one of us.
The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.
#IND123
#SPONSOR
Unit Manager
Livonia, MI jobs
Summary: Responsible for directing the entire operation of a nursing unit in a long term facility.
Essential Functions:
Performs General Management Functions such as hiring, disciplining and evaluating employees
Plans and facilitates meetings and committees to address resident care issues for the unit
Manages area of responsibility with the goal of achieving and maintaining the highest quality of care possible.
Participates in developing, implementing and evaluating programs that promote the recruitment, retention, development and continuing education of nursing staff members.
Contacts physicians as necessary and ensures physicians interventions are timely and appropriate
Reviews staffing patterns and census of nursing units, and reassigns personnel when necessary to ensure staffing meets resident needs and budgetary controls.
Monitors the clinical operations of the unit and resident's conditions and ensures that appropriate and quality care is administered.
Obtains medications, supplies and medical records needed to provide safe, efficient and therapeutic care to residents on a continuing basis.
Assists in the orientation of new personnel, monitors their skills and guides and observes staff that may need assistance with procedures.
Participates in facility “QA” program
Performs other tasks as assigned.
Requirements
Qualifications:
Education:
Graduate of accredited school of nursing, degree preferred.
Licenses/Certification:
Licensed as a RN (if state requires) or LPN/LVN in state employed.
Valid CPR teaching certificate, if applicable.
Experience:
Three years of nursing experience, of which one year was in a long term care environment.
WH Operation Manager
Livonia, MI jobs
- Plans, organizes, directs and controls all general operations within the warehouse. - Responsible for achieving Key Performance Indicators (KPI) metrics. - Manages customer/vendor relations. - Reports daily operational topics to the Head of warehouse logistic operations.
- Maintains and develops Standard Operating Procedures (SOP)
- Manages inventory control, shipping, and receiving to achieve high performance and low damage levels. Reports accuracy, timing and damage results vs. standards.
- Responsible for determining staffing needs as volume and projects dictate.
- Responsible for DC security and safety programs.
- Manages all aspects of employee relations, including performance reviews and disciplinary issues, conducting reviews for GMs direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.
- Responsible for handling special projects.
- Maintain physical facility and ensure clean working environment.
- Keeps correct equipment capacity for effective cost-efficient warehouse results.
- Directs Maintenance and PM programs for lift truck fleet.
- Incorporates and manages all Safety programs and reporting
- Manages all supply vendors and purchasing.
- Manages all aspects of the distribution operations for the designated shift.
- Maintains a working knowledge of all operating systems pertaining to the work area.
Education & Experience Requirements
- Minimum 5-6 years of supervisory experience in distribution or manufacturing environment or comparative schooling plus work.
- High School Diploma or GED; BS/BA Degree preferred
- Proven success in maintaining quality, service, and client relationships in a high-paced setting.
- Experience working in team oriented, multi-shift environment.
- Proven competencies in MS Excel, Word, and Outlook.
- Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.
- Flexible to work all hours and job stability of no more than 3 jobs in the past 7 years
Skill Requirements
- Skill in interpersonal communication.
- Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.
- Clamp-certified (Preferred).
Operations Manager
Pontiac, MI jobs
**The Best Teams are Created and Maintained Here.** + The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.
**Duties and Responsibilities:**
+ **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
+ **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
+ **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
+ **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
+ **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
+ **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
+ **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
+ **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
+ **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
+ **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations
**Education and Experience:**
+ Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry
+ Minimum 7 years of experience in the construction or landscaping industry
+ Minimum 2-3 years of management experience within the landscape or service industry
+ Qualified Applicator License (Pesticide or Fertilizer) preferred
+ Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls.
+ Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
+ Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
+ Bilingual in English and Spanish preferred
+ Effective written and oral communication skills
+ Ability to create and foster a team-oriented environment
**Physical Demands/Requirements:**
+ Ability to walk, bend, twist, and carry up to 50lbs
+ Ability to traverse uneven surfaces on job sites for quality checks and inspections
+ Must be able to travel within the branch territory to visit designated client properties
**Work Environment:**
+ Field-based role; will have regular office work
**_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._**
**_This job description is subject to change at any time._**
**_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._
_It's Not Just a Team. It's One BrightView._
Assistant Director of Nursing (ADON, RN)
Okemos, MI jobs
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The Assistant Director of Nursing (ADON) supports the Director of Nursing (DON) by planning, organizing, developing, and overseeing the Nursing Service Department's daily functions. This role ensures compliance with federal, state, and local standards to maintain high-quality care, as directed by the Executive Director, Medical Director, or Director of Health Services.
Key Responsibilities
* Coordinates with the DON to help select, retain, develop, and lead the clinical team.
* Assists in coordinating nursing and ancillary services as needed with other department leaders to ensure the continuity of the residents' total regimen of care.
* Assists in implementing our clinical staffing model and performs administrative duties such as completing medical forms, reports &audits, evaluations, charting, etc. as necessary.
* Participates in the implementation and maintenance of the company's Quality Assurance Performance Improvement (QAPI) program.
* Participates and prepares for facility surveys (inspections) and accreditation programs conducted by authorized regulatory agencies and/or the company.
Qualifications
* Associate degree or advanced degree in Nursing
* 0-1 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
LOCATION
US-MI-Okemos
The Willows at Okemos
4830 Central Park Dr
Okemos
MI
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Earn Bonus Compensation - Enjoy weekly pay and earn additional bonus compensation. Receive a guaranteed tenure bonus and have the potential to earn a performance bonus twice annually. The bonus is based on the hire date and performance metrics.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* Unlimited PTO + Paid Parental Leave - Unlimited paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Joyce **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The Assistant Director of Nursing (ADON) supports the Director of Nursing (DON) by planning, organizing, developing, and overseeing the Nursing Service Department's daily functions. This role ensures compliance with federal, state, and local standards to maintain high-quality care, as directed by the Executive Director, Medical Director, or Director of Health Services.
Key Responsibilities
* Coordinates with the DON to help select, retain, develop, and lead the clinical team.
* Assists in coordinating nursing and ancillary services as needed with other department leaders to ensure the continuity of the residents' total regimen of care.
* Assists in implementing our clinical staffing model and performs administrative duties such as completing medical forms, reports &audits, evaluations, charting, etc. as necessary.
* Participates in the implementation and maintenance of the company's Quality Assurance Performance Improvement (QAPI) program.
* Participates and prepares for facility surveys (inspections) and accreditation programs conducted by authorized regulatory agencies and/or the company.
Qualifications
* Associate degree or advanced degree in Nursing
* 0-1 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Auto-ApplyDirector of Nursing (DON, RN)
Grand Blanc, MI jobs
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The Director of Nursing (DON) at our Health Campuses oversees our residents' health concerns and manages the Nursing Services Department according to federal, state, and local regulations. They ensure quality care under the guidance of the Executive Director/Administrator and the Medical Director.
Key Responsibilities
* Plans, develops, organizes, implements, evaluates, and directs the nursing service department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the Health Campus.
* Leads the clinical team with a focus on clinical and customer service excellence.
* Develops, implements and maintains an ongoing quality assurance program for the nursing service department and executes appropriate plans of action to correct identified deficiencies.
* Participates in facility surveys (inspections) made by authorized government agencies and ensures facility compliance with laws and regulations governing the Health Campus.
Qualifications
* Associate degree, or advanced degree in Nursing
* 1-3 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
LOCATION
US-MI-Grand Blanc
The Oaks at Woodfield
5370 Baldwin Road
Grand Blanc
MI
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Earn Bonus Compensation - Enjoy weekly pay and earn additional bonus compensation. Receive a guaranteed tenure bonus and have the potential to earn a performance bonus twice annually. The bonus is based on the hire date and performance metrics.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* Unlimited PTO + Paid Parental Leave - Unlimited paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Howard **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The Director of Nursing (DON) at our Health Campuses oversees our residents' health concerns and manages the Nursing Services Department according to federal, state, and local regulations. They ensure quality care under the guidance of the Executive Director/Administrator and the Medical Director.
Key Responsibilities
* Plans, develops, organizes, implements, evaluates, and directs the nursing service department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the Health Campus.
* Leads the clinical team with a focus on clinical and customer service excellence.
* Develops, implements and maintains an ongoing quality assurance program for the nursing service department and executes appropriate plans of action to correct identified deficiencies.
* Participates in facility surveys (inspections) made by authorized government agencies and ensures facility compliance with laws and regulations governing the Health Campus.
Qualifications
* Associate degree, or advanced degree in Nursing
* 1-3 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Auto-ApplyAssistant Director of Nursing (ADON, RN)
Portage, MI jobs
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The Assistant Director of Nursing (ADON) supports the Director of Nursing (DON) by planning, organizing, developing, and overseeing the Nursing Service Department's daily functions. This role ensures compliance with federal, state, and local standards to maintain high-quality care, as directed by the Executive Director, Medical Director, or Director of Health Services.
Key Responsibilities
* Coordinates with the DON to help select, retain, develop, and lead the clinical team.
* Assists in coordinating nursing and ancillary services as needed with other department leaders to ensure the continuity of the residents' total regimen of care.
* Assists in implementing our clinical staffing model and performs administrative duties such as completing medical forms, reports &audits, evaluations, charting, etc. as necessary.
* Participates in the implementation and maintenance of the company's Quality Assurance Performance Improvement (QAPI) program.
* Participates and prepares for facility surveys (inspections) and accreditation programs conducted by authorized regulatory agencies and/or the company.
Qualifications
* Associate degree or advanced degree in Nursing
* 0-1 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
LOCATION
US-MI-Portage
The Lakes at Portage
732 E Centre Ave
Portage
MI
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Earn Bonus Compensation - Enjoy weekly pay and earn additional bonus compensation. Receive a guaranteed tenure bonus and have the potential to earn a performance bonus twice annually. The bonus is based on the hire date and performance metrics.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* Unlimited PTO + Paid Parental Leave - Unlimited paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Kristen **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The Assistant Director of Nursing (ADON) supports the Director of Nursing (DON) by planning, organizing, developing, and overseeing the Nursing Service Department's daily functions. This role ensures compliance with federal, state, and local standards to maintain high-quality care, as directed by the Executive Director, Medical Director, or Director of Health Services.
Key Responsibilities
* Coordinates with the DON to help select, retain, develop, and lead the clinical team.
* Assists in coordinating nursing and ancillary services as needed with other department leaders to ensure the continuity of the residents' total regimen of care.
* Assists in implementing our clinical staffing model and performs administrative duties such as completing medical forms, reports &audits, evaluations, charting, etc. as necessary.
* Participates in the implementation and maintenance of the company's Quality Assurance Performance Improvement (QAPI) program.
* Participates and prepares for facility surveys (inspections) and accreditation programs conducted by authorized regulatory agencies and/or the company.
Qualifications
* Associate degree or advanced degree in Nursing
* 0-1 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Auto-ApplyOperations Manager
Portage, MI jobs
**The Best Teams are Created and Maintained Here.** At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?
**Here's what you'd do:**
The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.
**You'd be responsible for**
+ Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
+ Develop accurate estimates and takeoffs for both new and existing clients as needed
+ Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner
+ Generate referrals from existing client base and communicate to the Business Developer
+ Develop and maintain long-term relationships with clients focusing on all pertinent points of contact
+ Develop and maintain a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met
+ Lead and facilitate the resolution of client issues or concerns as needed
+ Ensure renewals of each account within the assigned client portfolio
+ Proactively listen to potential site enhancement needs of existing clients
+ Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded
+ Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met
+ Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio
+ Promote compliance of all safety regulations and policies
+ Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
+ Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
+ Maintain satisfactory accounts receivable levels and CRM account notes as appropriate
+ Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information
+ Other tasks and duties as assigned by Branch Manager
**You might be a good fit if you have:**
+ Associate degree in a business-related field or equivalent experience.
+ Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.
+ Effective written and verbal communication skills.
+ Ability to coach, develop and foster a teamwork environment.
**Here's what to know about working here:**
Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.
**Growing Everyday**
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:
+ Paid time off
+ Health and wellness coverage
+ 401k savings plan
**Start Your Bright New Career Journey**
_BrightView is an Equal Employment Opportunity and E-Verify Employer._
**_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._
_It's Not Just a Team. It's One BrightView._
OPERATIONS MANAGER
Whitmore Lake, MI jobs
This position is responsible for the development and administrative management work in a practice of multi-disciplinary health services in an ambulatory setting. This individual will be responsible for the planning, organization, and coordination of the operational activities to ensure that effective services occur in the clinics and are provided to the community. Develops and maintains systems and creatively solves problems.
General Responsibilities
* Plans, develops, implements, evaluates and monitors administrative and operational policies, procedures and processes.
* Identifies, develops and implements all policies and procedures directing clinic operations as approved.
* Ensures patient flow between waiting room and exam rooms to ensure patients are seen as quickly and efficiently as possible.
* Responsible for ensuring the ordering of all medical supplies, equipment, forms, and medications. Works closely with the Clinical Supervisor to ensure the clinic(s) are sufficiently supplied.
* Coordinates HEDIS reviews for patient records with all managed care systems.
* Ensures that all Information Systems are operational to ensure functional systems with computers, telephone systems and software programs with relation to clinic operations.
* Ensures all customer service needs within the clinic areas related to patient care are addressed. This would include problem solving and handling for patient billing, complaints, refunds, etc.
Nurse Supervisor-RN
East Lansing, MI jobs
WANT TO EARN UP TO $7,000 SIGN ON BONUS??? APPLY TO WORK HERE!
Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI.
Full Time Night Shift - Schedule will typically be three 12 hour shifts (7pm - 7am) and working every third weekend
Part Time Night Shift - Every Other Weekend
Earn up to $44.60/hr. (includes years of experience, Hero Pay and Shift Differential)
PERKS OUTSIDE OF THE PAYCHECK:
Eligible for benefits as of the 31
st
day of employment if Full Time
Health, Dental & Vision
401K
PTO
Senior advocacy
Rewarding hospitality driven environment
Growth opportunities
Diverse culture
Open door atmosphere
Option to be paid daily
Discounted employee meals
Free parking
Employee Assistance Program to all employees
Employee recognition programs
Beautiful, resort-like campus on 38 acres
Join an exceptional team!
In this position a Nurse Supervisor- Registered Nurse (RN) will be responsible for monitoring the plan of care for subacute rehab clients. Mentors and supervises the sub-acute nursing staff. Provides customer service excellence for rehab clients, families, visitors and employees. Audits and monitors quality and safety measures as assigned and in addition to but not limited to the following duties:
Make assignments for all nursing units.
Check medication carts and refrigerators for unmarked or outdated vials.
Monitor physical assessments of high-risk clients.
Mentor nurses in best practice, supervision of CNA s, communication with clients, physicians, visitors.
Work with unit managers to promote quality initiatives.
Perform regular audits for compliance and regulatory requirements.
Triaging client s change in condition.
Assist with admissions as necessary.
Conduct physical assessments of new admissions (admissions nurse will complete medication reconciliation and order meds).
Initiate IVs when indicated.
If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you!
Qualifications: Possess and maintain a valid, current and unencumbered nursing license (RN) for the State of Michigan. Clinical experience as a nurse, in an acute care, long term care, assisted living community or other related health care setting. Must have excellent clinical assessment skills. Current CPR certification or obtain within 90-days. Ability to work 12-hour shifts. Ability to work on-call and extended or flexible hours, as necessary. Ability to make independent decisions within scope of practice when circumstances warrant such action. Ability to deal tactfully and communicate with team members, residents, family members, visitors, government agencies/personnel, and the general public with patience and a cheerful disposition. Ability to work in a multi-faceted role. Ability to read, write, speak, and comprehend written and oral instructions in English.
Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.
Drug-free workplace.
EEO & E-verify employer.
#sponsor
Nurse Supervisor-RN
East Lansing, MI jobs
Job Description
WANT TO EARN UP TO $7,000 SIGN ON BONUS??? APPLY TO WORK HERE!
Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI.
Full Time Night Shift - Schedule will typically be three 12 hour shifts (7pm - 7am) and working every third weekend
Part Time Night Shift - Every Other Weekend
Earn up to $44.60/hr. (includes years of experience, Hero Pay and Shift Differential)
PERKS OUTSIDE OF THE PAYCHECK:
Eligible for benefits as of the 31st day of employment if Full Time
Health, Dental & Vision
401K
PTO
Senior advocacy
Rewarding hospitality driven environment
Growth opportunities
Diverse culture
Open door atmosphere
Option to be paid daily
Discounted employee meals
Free parking
Employee Assistance Program to all employees
Employee recognition programs
Beautiful, resort-like campus on 38 acres
Join an exceptional team!
In this position a Nurse Supervisor- Registered Nurse (RN) will be responsible for monitoring the plan of care for subacute rehab clients. Mentors and supervises the sub-acute nursing staff. Provides customer service excellence for rehab clients, families, visitors and employees. Audits and monitors quality and safety measures as assigned and in addition to but not limited to the following duties:
Make assignments for all nursing units.
Check medication carts and refrigerators for unmarked or outdated vials.
Monitor physical assessments of high-risk clients.
Mentor nurses in best practice, supervision of CNA's, communication with clients, physicians, visitors.
Work with unit managers to promote quality initiatives.
Perform regular audits for compliance and regulatory requirements.
Triaging client's change in condition.
Assist with admissions as necessary.
Conduct physical assessments of new admissions (admissions nurse will complete medication reconciliation and order meds).
Initiate IVs when indicated.
If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you!
Qualifications: Possess and maintain a valid, current and unencumbered nursing license (RN) for the State of Michigan. Clinical experience as a nurse, in an acute care, long term care, assisted living community or other related health care setting. Must have excellent clinical assessment skills. Current CPR certification or obtain within 90-days. Ability to work 12-hour shifts. Ability to work on-call and extended or flexible hours, as necessary. Ability to make independent decisions within scope of practice when circumstances warrant such action. Ability to deal tactfully and communicate with team members, residents, family members, visitors, government agencies/personnel, and the general public with patience and a cheerful disposition. Ability to work in a multi-faceted role. Ability to read, write, speak, and comprehend written and oral instructions in English.
Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.
Drug-free workplace.
EEO & E-verify employer.
#clinical
Assistant Director of Nursing (ADON, RN)
Muskegon, MI jobs
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The Assistant Director of Nursing (ADON) supports the Director of Nursing (DON) by planning, organizing, developing, and overseeing the Nursing Service Department's daily functions. This role ensures compliance with federal, state, and local standards to maintain high-quality care, as directed by the Executive Director, Medical Director, or Director of Health Services.
Key Responsibilities
* Coordinates with the DON to help select, retain, develop, and lead the clinical team.
* Assists in coordinating nursing and ancillary services as needed with other department leaders to ensure the continuity of the residents' total regimen of care.
* Assists in implementing our clinical staffing model and performs administrative duties such as completing medical forms, reports &audits, evaluations, charting, etc. as necessary.
* Participates in the implementation and maintenance of the company's Quality Assurance Performance Improvement (QAPI) program.
* Participates and prepares for facility surveys (inspections) and accreditation programs conducted by authorized regulatory agencies and/or the company.
Qualifications
* Associate degree or advanced degree in Nursing
* 0-1 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
LOCATION
US-MI-Muskegon
Harbor Terrace Senior Living
60 Veridian Drive
Muskegon
MI
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Earn Bonus Compensation - Enjoy weekly pay and earn additional bonus compensation. Receive a guaranteed tenure bonus and have the potential to earn a performance bonus twice annually. The bonus is based on the hire date and performance metrics.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* Unlimited PTO + Paid Parental Leave - Unlimited paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Kristen **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The Assistant Director of Nursing (ADON) supports the Director of Nursing (DON) by planning, organizing, developing, and overseeing the Nursing Service Department's daily functions. This role ensures compliance with federal, state, and local standards to maintain high-quality care, as directed by the Executive Director, Medical Director, or Director of Health Services.
Key Responsibilities
* Coordinates with the DON to help select, retain, develop, and lead the clinical team.
* Assists in coordinating nursing and ancillary services as needed with other department leaders to ensure the continuity of the residents' total regimen of care.
* Assists in implementing our clinical staffing model and performs administrative duties such as completing medical forms, reports &audits, evaluations, charting, etc. as necessary.
* Participates in the implementation and maintenance of the company's Quality Assurance Performance Improvement (QAPI) program.
* Participates and prepares for facility surveys (inspections) and accreditation programs conducted by authorized regulatory agencies and/or the company.
Qualifications
* Associate degree or advanced degree in Nursing
* 0-1 Years of relevant experience preferred
* Must have and maintain a current, valid state RN license and current, valid CPR certification required.
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Auto-ApplyNurse Manager RN - Mother Baby Unit
Ann Arbor, MI jobs
The Nurse Manager for the Mother / Baby unit serves as a member of the Ministry Organization's nursing leadership team. Responsible for day-to-day operations, scheduling, staffing and providing 24/7 accountability for patient care delivery, planning, and evaluation of services. Participates in and supports strategic development and outcomes management of nursing clinical areas. Responsible for approximately 60 FTEs which include RN, PCT, UC, Charge nurses, coordinator and Lactation Consultants.
Provides clinical and administrative leadership for planning, organizing, directing, monitoring and evaluating safe, superior and preeminent quality patient care to ensure the advancement of clinical practice and patient care for a nursing unit.
At Trinity Health Ann Arbor, a Baby Friendly Certified Hospital, we care for postpartum women and their newborn(s) within the context of family and relationship centered care. The patient population consists of women in the early postpartum period and their normal newborns or uncomplicated late preterm newborns.
**REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE**
+ Education: Bachelor of Science in Nursing Degree required. Appropriate Master's Degree in Nursing, Business or Health Administration preferred.
+ Experience: Minimum of three (3) years clinical nursing or leadership experience at the unit level in a related health care setting.
+ Licensure: Current licensure as a Registered Nurse in the State of Michigan required.
**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**
+ Collaborates with and supports director and key leaders, groups and stakeholder audiences in the development and implementation of operational plans, goals and objectives.
+ Serves as a member of the nursing leadership team to participate in the development of the nursing strategic plan, short and long term goals and objectives, standards of care and operating plans for the assigned clinical area(s).
+ Collaborates with members of the inter-professional team and unit staff in the development, implementation, and monitoring of unit operating and capital budgets.
+ Develops, implements, and manages ongoing measurement, action planning, and evaluation methods related to all dimensions of performance inclusive of colleague engagement, patient and family experience, workplace safety, healthy work environments, clinical outcome and financial performance targets for the assigned clinical area(s).
+ Develops, implements, and monitors plans related to education and required competencies, orientation, retention, cultural competence, conflict management, and coaching of colleagues to ensure safe, quality, patient care for the assigned clinical area(s).
+ Ensures the recruitment, retention, development, mentoring and succession planning of engaged patient care colleagues within the assigned clinical area(s). Develops, promotes, and implements an environment of shared leadership and decision making.
+ Participates in evaluating, selecting and integrating health care technology and information systems that support patient care.
+ In collaboration with the Director of Nursing and inter-professional team members, facilitates, develops, directs, manages, and monitors the implementation of effective evidence-based programs, policies, and protocols, to measure, analyze and continuously improve the safety and quality of patient care in the assigned clinical area(s).
+ Communicates and collaborates on a regular basis with nursing leaders, colleagues, inter-professional team about achievements and concerns related to patient safety, quality, patient loyalty, colleague engagement, and satisfaction. Develops and implements action plans to address concerns.
+ Participates in THAA Hospital's decision-making workgroups to implement improvement changes within the organization.
+ Ensures compliance with all healthcare standards and requirements established by various licensing, regulatory, and accreditation bodies. Maintains a working knowledge of Trinity Health Organizational Integrity Programs, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. in accordance with the Mission, Vision and Values of Trinity Health.
**POSITION BENEFITS AND HIGHLIGHTS**
+ Competitive compensation with participation in the Management Incentive Program.
+ Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
+ Benefits effective Day One! No waiting periods.
+ Retirement savings plan with employer match.
+ Opportunity for growth and advancement throughout Trinity Health
+ Tuition Reimbursement
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
Registered Nurse RN - Unit Manager - Medical Telemetry Progressive Care
Livonia, MI jobs
**Nurse Manager opportunity with Trinity Health Livonia.** Seeking a Registered Nurse with management experience in Progressive Care and Telemetry. The unit, 3 South, is a 40-bed Progressive Care Unit specializing in stroke care and other complex conditions, including congestive heart failure (CHF), NSTEMI, acute kidney injury (AKI), hypertension, and atrial fibrillation. The unit is telemetry-equipped for continuous cardiac monitoring and manages cardiac drips and stable ventilator patients. Nurses on this team are highly skilled in neurological assessments, cardiac care, and delivering comprehensive treatment in a collaborative, fast-paced environment. The unit supports approximately 100 FTEs.
**POSITION PURPOSE**
+ The Nurse Manager is accountable for the management of patient care during a designated timeframe. The responsibilities include coordination and evaluation of care, teaching and delegation of patient activities to the other health care team members via therapeutic use of self, the nursing process, and the environment.
+ Serves as a member of the organization's nursing leadership team. Responsible for day-to-day operations, scheduling, staffing and providing 24/7 accountability for patient care delivery, planning, and evaluation of services of one or more clinical areas.
+ Participates in and supports strategic development and outcomes management of nursing clinical areas.
+ Responsible for review and evaluation of operations and services in accordance with business requirements, marketplace trends and technological needs.
+ Provides clinical and administrative leadership for planning, organizing, directing, monitoring and evaluating safe, superior and preeminent quality patient care to ensure the advancement of clinical practice and patient care for a nursing unit that is consistent with the ANA Scope of Practice, American Organization of Nurse Leaders (AONL) Nurse Leader/Manager competencies, and American Nurses Credentialing Center Magnet Standards.
+ Collaborates with and supports director and key leaders, groups and stakeholder audiences in the development and implementation of operational plans, goals and objectives _._
**EDUCATION AND EXPERIENCE**
+ State of Michigan Registered Nursing license required
+ Bachelor of Science in Nursing Degree required. Master's Degree in Nursing, Business or Health Administration preferred.
+ Experience: Minimum of three years leadership experience in a related health care setting, five preferred.
**BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY**
+ Competitive compensation and participation in the Management Incentive Program.
+ Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
+ Benefits effective Day One! No waiting periods.
+ Retirement savings plan with employer match.
+ Opportunity for growth and advancement throughout Trinity Health
+ Tuition Reimbursement
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
Registered Nurse RN - Unit Manager - Medical Telemetry Progressive Care
Livonia, MI jobs
Nurse Manager opportunity with Trinity Health Livonia. Seeking a Registered Nurse with management experience in Progressive Care and Telemetry. The unit, 3 South, is a 40-bed Progressive Care Unit specializing in stroke care and other complex conditions, including congestive heart failure (CHF), NSTEMI, acute kidney injury (AKI), hypertension, and atrial fibrillation. The unit is telemetry-equipped for continuous cardiac monitoring and manages cardiac drips and stable ventilator patients. Nurses on this team are highly skilled in neurological assessments, cardiac care, and delivering comprehensive treatment in a collaborative, fast-paced environment. The unit supports approximately 100 FTEs.
POSITION PURPOSE
* The Nurse Manager is accountable for the management of patient care during a designated timeframe. The responsibilities include coordination and evaluation of care, teaching and delegation of patient activities to the other health care team members via therapeutic use of self, the nursing process, and the environment.
* Serves as a member of the organization's nursing leadership team. Responsible for day-to-day operations, scheduling, staffing and providing 24/7 accountability for patient care delivery, planning, and evaluation of services of one or more clinical areas.
* Participates in and supports strategic development and outcomes management of nursing clinical areas.
* Responsible for review and evaluation of operations and services in accordance with business requirements, marketplace trends and technological needs.
* Provides clinical and administrative leadership for planning, organizing, directing, monitoring and evaluating safe, superior and preeminent quality patient care to ensure the advancement of clinical practice and patient care for a nursing unit that is consistent with the ANA Scope of Practice, American Organization of Nurse Leaders (AONL) Nurse Leader/Manager competencies, and American Nurses Credentialing Center Magnet Standards.
* Collaborates with and supports director and key leaders, groups and stakeholder audiences in the development and implementation of operational plans, goals and objectives.
EDUCATION AND EXPERIENCE
* State of Michigan Registered Nursing license required
* Bachelor of Science in Nursing Degree required. Master's Degree in Nursing, Business or Health Administration preferred.
* Experience: Minimum of three years leadership experience in a related health care setting, five preferred.
BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY
* Competitive compensation and participation in the Management Incentive Program.
* Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
* Benefits effective Day One! No waiting periods.
* Retirement savings plan with employer match.
* Opportunity for growth and advancement throughout Trinity Health
* Tuition Reimbursement
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
LTC Pharmacy Operations Manager
Grand Rapids, MI jobs
Job Description
Are you a Long Term Care Pharmacy Operations Manager or LTC Pharmacy Manager with a passion for patient-centered care and expertise in compliance? Have you successfully implemented productivity measures that improved performance in a pharmacy setting? Are you skilled in managing pharmacy workflows and coordinating with key department leaders to exceed customer expectations? If you're a dedicated, detail-oriented leader who can build a patient-focused team and enhance the quality of pharmacy operations, you may be a fit for our Long Term Care Pharmacy Operations Manager role in Grand Rapids, Michigan.
Our company is committed to delivering exceptional patient care and service. As a Long Term Care Pharmacy Operations Manager, you will support our Director of Operations and pharmacy leadership by streamlining workflow, ensuring compliance, and fostering a team that's as passionate about patient and customer care as you are. We're looking for a strategic manager with experience in LTC Pharmacy to join our collaborative environment and make a tangible difference in the quality of our services.
What You'll Be Doing:
Collaborate with the Director of Operations to implement workflow and productivity measures that align with performance targets and customer expectations.
Work closely with the Director and pharmacy staff to execute company initiatives, core processes, and quality improvements.
Ensure compliance with all relevant Federal, State, and Local laws and the Corporate Compliance Program.
Partner with the Director of LTC and Sales teams to effectively communicate with customers (DONs, Administrators, Staff RNs) and resolve issues.
Oversee operational quality and cost-saving measures across dispensing and procurement activities.
Monitor purchasing and inventory to meet pharmacy goals, including inventory turns and controlled drug monitoring.
Interface with auditors and external agencies as needed.
What You'll Need:
LTC Pharmacy Experience: Prior experience in a long-term care pharmacy setting is required.
Pharmacy Management: 3-4 years in a managerial role, with experience in supervising and developing teams.
Framework LTC Software: Familiarity with Framework LTC products. (1+ yr)
Bachelor's or Master's in Pharmacy or PharmD from an accredited program preferred.
Skills: Strong leadership, goal orientation, and teamwork skills; detail-oriented with effective communication skills; proficient with pharmacy software and programs.
Be able to commute to Grand Rapids, MI (or be comfortable relocating with relocation assistance)
Plus Skills:
Worked with assisted living facilities (rather than skilled nursing)
Has overseen or been a part of a pharmacy transitioning from retail to LTC
Comfortable making decisions on behalf of the pharmacy, can create a culture of accountability with the team
What You'll Get in Return:
Competitive compensation package - $140-160k base + relocation fee (if needed)
Strong PTO policy
Opportunities for professional growth in a supportive, patient-focused environment
Comprehensive health, dental, and vision insurance (BCBS HMO & PPO options), 60% paid by company!
Life insurance and retirement benefits
A company culture that values teamwork, quality, and excellence in patient care
If you're a skilled LTC Pharmacy Operations Manager eager to lead and inspire a team to achieve excellence in patient service, apply today to join our mission of delivering top-quality care!
Director of Nursing
Troy, MI jobs
Job Description
Director of Nursing
Are you a Registered Nurse who has a track record of strong managerial and administrative skills?
Are you looking for a consistent Monday - Friday schedule?
Do you have experience with auto or work comp insurance or an interest in private duty post-acute homecare?
Would you enjoy working as part of an award-winning collaborative team?
Ready to use your skills outside of a hospital setting?
With offices in Troy and Grand Rapids, AmeriStaff Nursing Services has been around for more than 45 years. We provide full-service home healthcare nursing services and with our durable medical equipment, and pharmacy, there is little we can't do! AmeriStaff Nursing Services is proud to be CHAP accredited. Most of our cases are auto claims, private pay, and work comp - No Medicare or Oasis in this role.
Why you will love working here:
8:30 - 5 pm, Monday - Friday
Health, Dental, and Vision available
Bonuses
PTO
Play a leadership role in the overall direction of the company
Here are a few things you would be doing:
Oversee field employees including RN's, LPN's, PT's OT's, CNA's and Home Health Aides; Personnel management including orientating, goal setting, and providing professional development on a regular basis.
Manage direct patient care activities utilizing your professional staff in accordance with all state, local, and federal laws and regulations.
Coordinate admission of new patients in accordance with each type of service by direct or contracted personnel; Work closely with case managers, doctors, family members and insurance adjusters to assure quality of services offered and adequate staffing.
Control budgets and monitor direct patient care costs; implement staff education to deliver cost effective, quality care to patients.
Work with the RN clinical nurse supervisors to develop and implement new care programs, conduct ongoing evaluation of clinical policies and procedures.
Oversee and assist with maintenance of accreditation certification program.
Things that will help you land this role:
Bachelor level RN (BSN) degree or higher is preferred
5 or more years of patient care experience
5 years in a healthcare or home care management role is a plus
Proficiency with computers and Microsoft Office
Excellent communication, documentation, case management, and leadership skills
Experience with CHAP or other accreditation processes is a bonus
We appreciate your interest and encourage you to take the next step and apply. Who knows what the future holds....
RN Women's Health Clinic Supervisor
Jackson, MI jobs
The Clinic Supervisor is responsible for the supervision and daily operations of the clinical practices. Displaying a high degree of initiative and independent judgement, the clinic supervisor continually directs and assesses a wide range of departmental functions including physician relations, support staff management, customer service, process improvement, quality, and safety initiatives.
The Clinic Supervisor collaborates and coordinates efforts with other leadership to achieve success in the day-to-day operations and the mission of the Center for Family Health. It is the responsibility of the Clinic Supervisor to guide and facilitate their staff in meeting all job expectations and required compliance.
The Clinic Supervisor is expected to work in a team-based environment where the approach is a whole person care approach that engages the patient in their health care and requires all team members to be effective and supportive communicators. A high degree of integration and collaboration is required to meet the varying and changing needs of our patients.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervision and Leadership
Provide organization, direction and staffing according to the needs and goals of the department and practice.
Interpret updated policies and procedures for staff with emphasis on compliance and accountability.
Collaborates with providers on clinical services. Participates in interdisciplinary planning for meeting patient care and customer service objectives.
Establish work schedules and assignments for staff and providers, according to workload, space and equipment availability.
Ensures smooth daily operations and steady progress towards established goals through open and effective communication with all members of the staff.
Under guidance from human resources, selects, promotes, disciplines and terminates staff within the guidelines of the CFH policies and procedures.
Trains and evaluates work activities of staff directly or through collaboration with clinical educator.
Address performance issues consistently, promptly and appropriately.
Maintains a safe patient and work environment.
Responds to and handles patient complaints. Demonstrate sensitivity and empathy towards patients and their care.
Quality
Assist in designing, implementing, and carrying out continuous quality improvement programs and activities.
Conducts quality assurance activities through reviews, meetings, reports and observation of results, according to professional practice standards and regulatory compliance.
Participates in quality assurance, quality improvement and utilization review activities and makes recommendations to the quality director for plans of correction and improvement.
Management and Compliance
Coordinate clinic operations and patient care in order to maintain productivity expectation and efficient operations of clinic.
Promote practices consistent with state and federal laws and regulations.
Financial Accountability. Plan and operate within the approved budget.
Assist with patient care and education as needed, filling in for direct reports in their various roles.
Enters and verifies payroll and timekeeping data.
Conforms with and abides by all regulations, policies, work practices and instructions.
Work collaboratively with leadership staff and Human Resources.
Education/Training/Experience:
Minimum 3 years clinical patient care experience required.
Minimum of 1-year supervisory experience in a healthcare setting preferred.
Must have demonstrated leadership ability.
Must have BLS certification or the ability to attain one.
Job Knowledge, Skills & Abilities:
Ability to work effectively both independently and in a team environment.
Excellent communication skills, both written and verbal.
Excellent computer skills.
Excellent customer service skills.
Stress Management.
Decision making, judgement, and problem-solving skills.
Leadership and Training Skills.
Project management and presentation skills.
Ability to prioritize and manage time effectively.
Ability to establish and maintain effective relationships with other management staff, employees, and the public.
Strong organizational skills and attention to detail.
Insurance Knowledge.
Ability to develop long-term plans and programs based on knowledge of organizational and operational goals.
Ability to supervise staff at one or more facilities.
Ability to maintain strict standards of confidentiality regarding patient information.
Position Type/Expected Hours of Work:
This is a full-time exempt position. On occasion, the Clinic Supervisor may need to be onsite for an emergency issue or comply with a deadline for compliance or regulatory purposes which may require additional hours of work over customary business hours. May be required to participate in on-call process.
Benefits:
Medical, Dental, & Vision Insurance
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Short- & Long-Term Disability
Life Insurance
403(b) Retirement Plan with a 3% employer match after just one year.
Public Service Loan Forgiveness (PSLF) Program
Continuing Education
Generous Paid Time Off
9 Paid Holidays + 1 Personal Holiday
Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to
race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Utilization Management Nurse Supervisor
Troy, MI jobs
The Utilization Management (UM) Nurse Supervisor is responsible for providing direct leadership and oversight to the UM nursing team. This role ensures team performance, accountability, and professional development by conducting regular 1:1s, managing performance reviews, and driving compliance with organizational, state, and federal requirements. The Supervisor balances hands-on operational responsibilities with leadership duties, serving as both a mentor and performance manager for frontline staff.
Salary: $75,000.00/Annually
JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES
The UM Nurse Team Lead's responsibilities include but are not limited to:
Provide day-to-day supervision of UM nurses, ensuring productivity, accuracy, and adherence to policies and processes.
Conduct regular 1:1s, coaching sessions, and performance evaluations to support staff growth and accountability.
Lead daily/weekly huddles, communicate priorities, and set expectations for performance and timeliness.
Serve as first point of escalation for staff questions, operational challenges, or case-related concerns.
Promote a culture of collaboration, accountability, and continuous improvement.
Monitor team productivity, timeliness, and quality of work through reporting and audits.
Take accountability for overall team performance, escalating issues as needed to the UM Clinical Manager.
Ensure compliance with all regulatory, contractual, and accreditation standards (CMS, NCQA, state-specific requirements).
Support audit preparation, quality initiatives, and corrective action plans as needed.
Oversee case assignment, queue management, and authorization workflows to ensure timely completion.
Perform authorization reviews as needed, utilizing federal/state mandates, plan benefit language, and medical necessity criteria (e.g., InterQual, CMS, health plan policies).
Review and process clinical and administrative appeals; coordinate with Medical Director when required.
Generate and review daily/weekly reporting on productivity and case timeliness.
Manage team calendars, including PTO, planned outages, and rotation schedules.
Participate in user acceptance testing (UAT), system/process improvements, and special projects.
Act as liaison between UM staff and UM leadership to ensure clear communication of priorities, policies, and workflow changes.
Collaborate with internal partners (e.g., Provider Relations, Quality) to resolve escalations and address utilization management issues.
Represent UM nursing team in internal meetings and external stakeholder interactions as directed.
Remote work environment with expectations for timely communication and responsiveness.
Must be able to handle confidential and sensitive information in compliance with company policies and regulations.
Flexibility to adapt to changing priorities, systems, and workflows in a fast-paced environment.
EDUCATION: Active, unrestricted Registered Nurse, Licensed Vocational Nurse, or Licensed Practical Nurse license
EXPERIENCE:
Minimum 3 years of nursing experience in acute, outpatient, or managed care setting.
Minimum 2 years of utilization management experience in a payer or managed care environment.
Strong understanding of utilization review, authorizations, and appeals processes.
Excellent verbal/written communication and organizational skills.
Experience with Medicare and Medicaid requirements.
Familiarity with DMEPOS authorization and appeals processes.
Knowledge of medical necessity criteria (InterQual, CMS, health plan policies).
Prior leadership, supervisory, or team lead experience in a UM setting.
Benefits Offered
Competitive compensation and annual bonus program
401(k) retirement program with company match
Company-paid life insurance
Company-paid short term disability coverage (location restrictions may apply)
Medical, Vision, and Dental benefits
Paid Time Off (PTO)
Paid Parental Leave
Sick Time
Paid company holidays and floating holidays
Quarterly company-sponsored events
Health and wellness programs
Career development opportunities
Remote Opportunities
We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Vermont, and Washington.
Our Story
Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health.
With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We're looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.
Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
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