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Medical Receptionist jobs at Covenant Community Care - 431 jobs

  • Part-Time Medical Receptionist

    Covenant Community Care 3.9company rating

    Medical receptionist job at Covenant Community Care

    Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. Job Description: The Medical Receptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care. Responsibilities: * Assists patients with check in, check out, fee collection, and appointment set ups and reminders. * Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures. * Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients. * Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans. * Calculate FPL percentile by determining patient family size and income. * Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients. * Apply and follow Covenant's Good Samaritan guidelines. * Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint. * Handles phone calls in a timely and courteous manner. * Communicates and coordinates with office manager and clinic team. * Maintains department corporate productivity standards for registration/ insurance verifications. * Verifies patient information with third party. * Directs patients to appropriate setting, explaining and apologizing for any delays. * Relays patient messages to providers in a timely concise and effective manner. * Faxes documentation accurately according to established privacy practices. * Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan. * Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care * Send Outgoing Mail * Predictable, consistent and reliable attendance * Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations. * Distribute incoming faxes. * Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most. * Other duties as assigned. Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or GED * Basic math skills - ability to convert weekly/monthly rates into annual rates * Strong organizational and computer skills * Detail oriented Preferred Qualifications: * Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred * Prior experience working with EPIC preferred * Prior experience working directly with patients or clients in a medical setting preferred * Prior customer service experience preferred Position Criteria: * Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation - Actively looking for ways to help people. * Speech Clarity - The ability to speak clearly so others can understand you. * Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff. * Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change. * Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence. * Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers. * Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted. Job Type: Full-time Expected hours: 28 per week At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short term disability All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
    $32k-36k yearly est. 3d ago
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  • Dental Receptionist

    Covenant Community Care 3.9company rating

    Medical receptionist job at Covenant Community Care

    Covenant Community Care is a faith-based, charitable, non-profit Community Health Center, providing medical, dental, and counseling health care services to the people of Metro Detroit. As a Federally Qualified Health Center (FQHC), we offer integrated health care services to everyone, regardless of their ability to pay. Job Description: The dental receptionist is the first contact for patients and visitors. The receptionist greets patients in a professional, friendly and polite manner. The receptionist helps the office run smoothly and efficient and follows the policies at all times in line with the company's mission, goals and values. Responsibilities: * Provide support to all staff members * Report any matters of importance to the appropriate people. * Encourage effective teamwork and appointments * Complete any reasonable duties requested by Clinic Manager * Greet and care for all patients and visitors in a polite and courteous manner at all times. * Deal with all questions both in person and on the telephone in a polite and professional manner * Always be aware of patient confidentiality and data protection * Inform Doctors of patient's arrival * Appropriately booking appointments * Taking payment for procedures done and printing receipts for patients * Ensure all patients receive all necessary paperwork and all forms are signed and dated correctly * Maintain and accurately file records and update information for patients * Ensure all notes and information available coincides with appointments * Provide courtesy calls to patients to remind them of their appointments/ Encourage patients to give enough notice if the need to cancel or reschedule * Promote a professional image of the office at all times and be knowledgeable about the services it provides. * Be aware of all office policies and procedure for compliance * Ensure the reception area is always clean and tidy * Always report any problems or concerns to the Clinic Manager immediately. * Predictable, consistent and reliable attendance. * Other duties as assigned. * Willingness to uphold the Mission of Covenant Community Care ‐ To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High School Diploma or GED * 2+ years previous experience working in a fast-paced environment * Valid State of Michigan Driver's License Preferred Qualifications: * Prior work experience in a dental or clinic environment preferred * Fluent in Spanish a plus Position Criteria: * Customer Service- Excellent care and communication skills, and excellent telephone manner * Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation- Actively looking for ways to help people. * Multitasker- Able to manage multiple tasks simultaneously while maintaining calm and providing excellent customer service. * Dependable‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff. * Efficient‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change. * Organized‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence. * Teamwork‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise, seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers. * Professionalism‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted. Job Type: Full-time At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short term disability All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
    $35k-40k yearly est. 17d ago
  • Medical Clerk- Intake and Outpatient Services

    Genesee Health System 4.1company rating

    Davison, MI jobs

    Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT
    $24k-27k yearly est. Auto-Apply 22d ago
  • Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo

    Bronson Healthcare Group 3.7company rating

    Kalamazoo, MI jobs

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. LocationBronson Cancer Center - KalamazooTitleMedical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals. The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments. Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required 6-12 months coding experience in a health care setting preferred CPC preferred For Trauma only: Medical Assisting Certificate Required • Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in • Strong medical terminology • Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job • Requires excellent communication skills and positive customer relations orientation • Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation • Must be able to work independently and demonstrate effective problem-solving Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Surgery Scheduling o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office. o Obtain insurance authorizations for surgical cases. o Obtain necessary documents and/or testing for patients. o Coordinate surgery scheduling with other physicians. o Communicate surgery date and time with patients and physicians. • Professional Billing o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes. o Run reports (e.g., Charge Summary) as necessary for physician review and CBO. • Maintain necessary spreadsheets tracking authorizations and surgical case/procedures. • Relays messages to providers. • General clerical duties including internal/external correspondence and answering telephones. • Completes required forms or letters as necessary. For Trauma only: Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect. Responsible for patient clinic Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care Responsible for call calendars within practice and Bronson Call systems ShiftFirst ShiftTime TypeFull time Scheduled Weekly Hours40Cost Center8553 Chemotherapy (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-30k yearly est. Auto-Apply 5d ago
  • Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo

    Bronson Battle Creek 4.9company rating

    Kalamazoo, MI jobs

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location Bronson Cancer Center - Kalamazoo Title Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals. The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments. Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required 6-12 months coding experience in a health care setting preferred CPC preferred For Trauma only: Medical Assisting Certificate Required * Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in * Strong medical terminology * Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job * Requires excellent communication skills and positive customer relations orientation * Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation * Must be able to work independently and demonstrate effective problem-solving Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Surgery Scheduling o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office. o Obtain insurance authorizations for surgical cases. o Obtain necessary documents and/or testing for patients. o Coordinate surgery scheduling with other physicians. o Communicate surgery date and time with patients and physicians. * Professional Billing o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes. o Run reports (e.g., Charge Summary) as necessary for physician review and CBO. * Maintain necessary spreadsheets tracking authorizations and surgical case/procedures. * Relays messages to providers. * General clerical duties including internal/external correspondence and answering telephones. * Completes required forms or letters as necessary. For Trauma only: * Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect. * Responsible for patient clinic * Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care * Responsible for call calendars within practice and Bronson Call systems Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 8553 Chemotherapy (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $28k-32k yearly est. Auto-Apply 5d ago
  • Scheduling Representative/Medical Receptionist

    CNS Healthcare Careers 4.4company rating

    Novi, MI jobs

    What we're looking for: As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. Our Customer Care Team team is the face of CNS Healthcare. We are looking for someone who is willing to support co-workers, teammates, and the people we serve as needed throughout the course of the day. The Scheduling Representative is an essential member of the customer care team. They coordinate scheduling needs for the agency to ensure that individuals served are connected with providers and services. Compensation Range: The starting pay for this position is $14.88 - $17.50 hourly rate, and is based on non-discriminatory factors such as skills and experience. What's in it for you: As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We've shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more! Comprehensive medical insurance options Employer-paid benefits including dental, vision, life, and short-term disability insurance Retirement program with generous company default contribution and match Generous PTO program starting at 18 days annually 16 paid holidays, including 3 floating holidays Paid parental leave Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more Interested in learning more about this role? Please see below for a summary of job responsibilities and qualifications! Receive incoming telephone calls in a prompt, courteous, and professional manner Accurately assess the needs of incoming callers by verifying caller identity, the goal of the call, and to whom the call should be transferred to for quick resolution Appropriately determine the callers scheduling needs by reviewing the electronic health record system information Utilize the CNS Healthcare scheduling module to schedule appointments for persons served for providers and services Schedule transportation services for persons served as needed Monitor the scheduling voicemail and inbox to ensure proper follow-up and scheduling of any services Assist clinical staff by providing notifications of scheduling updates for individuals as appropriate including, but not limited to; transition protocols, authorizations, etc. Follow-up on assigned tasks including, but not limited to; missed appointment rescheduling, scheduling follow-up calls, etc. Review and update information in electronic health record system as needed Maintain knowledge and compliance with established policies and procedures, HIPAA standards, and other regulatory programs. Ensure that the CNS Healthcare customer care standards of service are applied to interactions with individuals served, guests, and staff Reference and maintain up-to-date relevant agency resources to ensure appropriate call handling including, but not limited to; calendars, office schedules, program directories, and team rosters Provide coverage and support of other customer care team functions as needed Performs other related duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) A minimum of 1 year of experience in an office setting Passion for providing an unparalleled customer service experience in a dynamic and diverse work environment Proficiency in word processing, data entry, and telephone skills Ability to be forward thinking and take initiative to accomplish goals and objectives Ability to use discretion and judgment when handling matters of a sensitive or confidential nature Ability to work collaboratively and build positive working relationships Ability to contribute to an inclusive environment that recognizes the value and contributions of all persons regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability Valid and unrestricted Driver's License Transportation or Automobile accessibility with current automobile/vehicle insurance meeting agency policy requirements Preferred Experience working in a medical office setting Experience working with individuals with behavioral health and substance use disorders Experience with Microsoft Office products Experience with electronic health records (EHRs) Bilingual About CNS Healthcare: CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually. CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults. Visit our website to learn more about our mission, vision, and values!
    $14.9-17.5 hourly 22d ago
  • Medical Clerk- Part-Time/BHUC-Night Shift

    Genesee Health System 4.1company rating

    Flint, MI jobs

    Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available for a low premium cost for our staff and their dependents. We also provide an annually loaded HAS, a 5% match towards your retirement, generous paid time off. POSITION SUMMARY: We are seeking a part-time Medical Clerk for our Behavioral Health Urgent Care who will work the night shift . Currently, this position will work two (2) twelve (12) hour shifts, 8:00 p.m. - 8:30 a.m., including weekends and holidays. This position will train during the day shift 8:00 a.m. - 8:30 p.m., before moving to 12-hour shifts. GENERAL STATEMENT OF DUTIES: Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT
    $24k-27k yearly est. Auto-Apply 35d ago
  • Scheduling Specialist

    Marshfield Clinic 4.2company rating

    Iron Mountain, MI jobs

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Scheduling Specialist Cost Center: 603181028 Iron Mtn-Appointments Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Scheduling Specialist obtains, defines, analyzes, and transforms department, procedure specific and patient data and converts the information into scheduling and registration criteria related to patient care processes and outcomes. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: None EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES Minimum Required: Must have one year of healthcare business experience, physician practice, unit clerk, hospital or clinic registration and scheduling (preferably computerized). Must have one year of computer processing. Possess and display a sense of responsibility. Appreciate and desire to be part of a Healthcare team dedicated to providing optimal care and customer service. Must be able to understand and apply rules prescribed by insurance and third-party payers. Possess and display good effective communication skills. Preferred/Optional: None CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None AFSCME Job Posting * Internal Posting Timeline: Wednesday, January 14, 2026 - Monday, January 19, 2026 at 4:00pm * Hours: 6:30a-3:00p, 7:00a-3:30p, 7:30a-4:00p, 8:00a-4:30p, 8:30a-5:00p, or as assigned * Overtime Status: 8+ hours in 1 day or 80+ hours in 2 work weeks * Wage Range: $17.51 - $23.03 Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $17.5-23 hourly Auto-Apply 7d ago
  • Medical Receptionist / Front Desk

    Fyzical Therapy and Balance Centers 3.7company rating

    East China, MI jobs

    Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our East China, MI, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.
    $25k-31k yearly est. 23d ago
  • Medical Receptionist - Part-time

    Center for Vein Restoration 4.2company rating

    Southgate, MI jobs

    Join a Healthcare Team Where You Belong At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation's premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve. CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment. Our Patient Services Representatives Enjoy: Fast paced, learning work environment No weekends/no nights Bonus eligibility 401k Program Centers closed for holidays Opportunity for continued growth & development Schedule and Locations: Tuesday and Thursday 7:30 AM - 5:30 PM Four 10-hour shifts Responsibilities: Patient Service Representatives greet patients in a friendly and professional manner and check in/out Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care. Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes Review future schedules to confirm that all patients have been preauthorized for treatment The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen Collect necessary paperwork for patient appts such as authorizations, referrals, etc. Collect copays and patient balances at time of service Schedule and confirm appointments; collect email addresses from patients Qualifications Minimum Requirements: Minimum 1 year administrative or customer service experience, preferably in a medical setting Must have reliable transportation to clinics that may not be accessible by public transportation Must be able to travel to CVR Southgate Clinic
    $26k-31k yearly est. 11d ago
  • Medical Receptionist

    Arcturus Healthcare 4.2company rating

    Rochester Hills, MI jobs

    We are seeking a Medical Receptionist to join our team!!!! The ideal candidate will have a strong background in medical administrative support and patient care, ensuring smooth operations in a medical office setting. Key Responsibilities: Front Desk Management: Greet patients and visitors with a warm and welcoming attitude. Check patients in and out, ensuring all necessary forms are completed and accurate. Collect and verify patient insurance information and other necessary documentation. Schedule, reschedule, and cancel patient appointments as needed. Manage the daily appointment calendar, optimizing the schedule for efficiency. Patient Interaction: Answer incoming phone calls promptly and courteously, addressing patient inquiries, directing calls to appropriate staff, and taking messages as needed. Provide patients with information about the practice, including services offered, office hours, and insurance policies. Administrative Duties: Maintain and update patient records in the electronic medical records (EMR) system, ensuring accuracy and confidentiality. Process payments, co-pays, and handle billing inquiries. Prepare and distribute daily reports, including appointment schedules and billing summaries. Coordinate with clinical staff to ensure smooth patient flow and minimize wait times. Order office supplies and manage inventory for the front desk area. Insurance and Billing: Verify patient insurance coverage and eligibility prior to appointments. Assist with processing insurance claims, including coding and billing tasks. Handle payment collections and manage patient accounts, including setting up payment plans when necessary. General Office Support: Maintain a clean and organized reception area. Assist with filing, scanning, and other clerical tasks as needed. Support office management with special projects and administrative tasks as requested. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person Requirements Education: High school diploma or equivalent required. Additional coursework or certification in medical office administration is a plus. Experience: Previous experience as a receptionist or in a customer service role, preferably in a medical or healthcare setting. Experience with electronic medical records (EMR) systems is highly desirable. Skills: Excellent communication and interpersonal skills, with a focus on customer service. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Proficiency with office equipment, including computers, phones, and fax machines. Familiarity with medical terminology and insurance processes is a plus. Work Environment: Private practice setting with a collaborative team environment. Standard office hours with occasional extended hours as required.
    $33k-38k yearly est. 60d+ ago
  • Medical Receptionist / Front Desk

    Fyzical Therapy and Balance Centers 3.7company rating

    Algonac, MI jobs

    Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Algonac, MI, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.
    $25k-31k yearly est. 23d ago
  • Medical Receptionist (Metro Detroit Area)

    Epic Health System 4.3company rating

    Southfield, MI jobs

    Role and Responsibilities Inspire EPIC experiences between team members and patients by creating an atmosphere of patient value and a sense of community. Effectively coordinate and control our guest flow at the door by enthusiastically greeting arrivals, assisting with virtual tablets for check-in and providing a warm farewell to our departing patients Effectively communicate with patients and team members about walk-in's, schedule changes, or other patient facing situations on-site. Take a proactive approach to troubleshooting patient questions, concerns, or issues by escalating to the correct responsible party including but not limited to the office manager, physician, billing department etc. Preform all opening and closing duties inside the lobby and front desk area including filing necessary paperwork, printing patient demographics and schedules, keeping the lobby clean, and charging virtual tablets Manually check in patients who are not able or choose not to check-in virtually Qualifications and Education Requirements 1+ year previous experience in customer service is required Must be patient focused and determined to provide an EPIC first impression Must be organized with the ability to multi-task and prioritize Strong verbal communication required 1+ year experience with computer navigation or be a quick learned with technology Preferred Skills High school diploma or equivalent Previous experience working in a medical office setting Additional Notes Might be required to travel to any of our current locations to help periodically
    $24k-29k yearly est. 60d+ ago
  • Medical Receptionist

    American Family Care Oak Valley 3.8company rating

    Ann Arbor, MI jobs

    Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications· High School graduate or equivalent. · Previous medical clerical experience preferred. · Basic computer knowledge, e.g., Microsoft Office. · Accuracy and detail orientation. · Positive customer service skills. · Well-groomed appearance. · Clear and articulate phone mannerisms. Benefits/Perks· Competitive pay package· Flexible Scheduling· Great small business work environment with tremendous growth opportunities Retirement benefits, profit sharing, and free financial planning Paid time off, health insurance, dental insurance, and more! Compensation: $15.00 - $18.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $15-18 hourly Auto-Apply 60d+ ago
  • Patient Representative BBC ED Nights

    Bronson Battle Creek 4.9company rating

    Battle Creek, MI jobs

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Patient Representative BBC ED Nights Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Greets and/or registers patients accurately and efficiently. * Verifies insurance eligibility using online systems. * Provides and/or completes required patient forms. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift 12 Hour Night Shift Time Type Full time Scheduled Weekly Hours 36 Cost Center 1202 Patient Access ER (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $27k-31k yearly est. Auto-Apply 17d ago
  • Medical Receptionist

    American Family Care Oak Valley 3.8company rating

    Ann Arbor, MI jobs

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    American Family Care Grand Rapids 3.8company rating

    Grand Rapids, MI jobs

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • MEDICAL RECEPTIONIST/DERMATOLOGY- S Lyon MI - W/Th/F - Part-time

    Toledo Clinic 4.6company rating

    South Lyon, MI jobs

    Job Description Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. General Summary: Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: - Excellent communication, phone, and organizational skills required. - Intermediate Computer skills - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles and work assignments. - Adheres to all Toledo Clinic policies and procedures. Education: - HS diploma or GED. Preferred: - Previous clerical experience in a Drs. office highly preferred.
    $27k-31k yearly est. 21d ago
  • MEDICAL RECEPTIONIST/DERMATOLOGY- S Lyon MI - W/Th/F - Part-time

    Toledo Clinic 4.6company rating

    South Lyon, MI jobs

    Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. General Summary: Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: - Excellent communication, phone, and organizational skills required. - Intermediate Computer skills - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles and work assignments. - Adheres to all Toledo Clinic policies and procedures. Education: - HS diploma or GED. Preferred: - Previous clerical experience in a Drs. office highly preferred.
    $27k-31k yearly est. Auto-Apply 19d ago
  • MEDICAL RECEPTIONIST/DERMATOLOGY- S Lyon MI - W/Th/F - Part-time

    Toledo Clinic Inc. 4.6company rating

    South Lyon, MI jobs

    Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: * Excellent communication, phone, and organizational skills required. * Intermediate Computer skills * Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. * Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. * Demonstrates adaptability to expanded roles and work assignments. * Adheres to all Toledo Clinic policies and procedures. Education: * HS diploma or GED. Preferred: * Previous clerical experience in a Drs. office highly preferred.
    $27k-31k yearly est. 19d ago

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