Patient Access Representative jobs at Covenant Health System

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. Aids patients to improve customer service. Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. xevrcyc Requirements: Education/Skills High School diploma or GED required Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Bilingual (Spanish/English) preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full Time

All potential applicants are encouraged to scroll through and read the complete job description before applying. This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Leads the daily activities of the department, including preparation of staff schedules and assignments. Responsible for day-to-day business operations of the clinic. Reviews daily work and perform data entry as needed. Obtains authorizations for clinic visits, procedures and surgeries. Calls to obtain patient's diagnostic results from other sites as needed. Handles all payment transactions to include balancing at the end of the day and making deposits. Enters charges appropriately and completely as needed. May contact patients to resolve payment difficulties or arrange satisfactory payment plans. Provides assistance to patients to improve customer service. May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients. Monitors and controls clinic expenditures within budget. May be responsible for ordering office and medical supplies. Ensures practice is efficient and cost-effective. Identifies and implements cost reduction opportunities. Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists the Director in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as official Timekeeper for the department. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills High School diploma or GED required Graduate of Medical Assistant or CNA program highly preferred Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Must have ability to use blood pressure monitor and other medical equipment as needed Bilingual (Spanish/English) highly preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. xevrcyc Minimum of two years of clinic coordinator/management experience in a medical facility is preferred. Licenses, Registrations, or Certifications CPR certification required MA or CNA certification highly preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Please read the following job description thoroughly to ensure you are the right fit for this role before applying. The Trauma Registrar will provide data entry support for the Trauma Registry. The Trauma Registrar will be responsible for assistance in maintaining the CHRISTUS Health Care System's Trauma Registry in compliance with all requirements of the Department of State Health Services, as outlined in the State Trauma Rules. The Trauma Registry is critical to the development and maintenance of an effective performance improvement program for trauma. The Trauma Registry also provides data needed for research and epidemiological studies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides clerical, statistical, and informational support to the Trauma Service. Maintains a database to allow for easy retrieval of trauma statistics. Accurately identifying trauma patients, abstracting requisite data, and entering them into the trauma registry based on trauma inclusion criteria. The ability to perform ICD-10 and Abbreviated Injury Scaling (AIS) coding. Updates and maintains all trauma registry records including essential elements as defined by trauma center leadership, State Designating Department, National Trauma Data Standards, and Trauma Quality Improvement Program (TQIP), as indicated based on trauma center level of designation. Demonstrates proficiency in capturing and entering data that contributes to accurate calculations of ISS, Trauma Score, TRISS, Probability of Survival Score; GCS, ICD/AIS coding, among others. Completes record abstraction, entry, and validation, in compliance with American College of Surgeons (ACS), State Designating Department, and the current policies and practices of the Trauma Program. Completes data uploads to regional, state, and national registries as required by State Designating Department and the ACS. Maintains confidentiality of written and verbal communication, autopsy reports, mortality and morbidity data, performance improvement activities and peer review data. Participates in trauma-related activities within their Regional Advisory Council, as requested. Participates in ongoing education regarding TQIP, if applicable, and other trauma related topics. Consistently promotes a professional image in demeanor, appearance, attitude, and behaviors. Supports Trauma Program initiatives such as injury prevention, outreach, and education as directed. xevrcyc Responsible for other duties assigned. Job Requirements: Education/Skills High school diploma or equivalent years of experience required Trauma Registry software training is required within 90 days of employment Must accrue 24 hours of trauma-related continuing education during the designation/verification period (3 years) The following courses are required within 12 months of hire Abbreviated Injury Scale course by the Association for the Advancement of Automotive Medicine (AAAM) ICD-10 course in trauma; needs to be renewed every 5 years A Trauma registrar course by the American Trauma Society (ATS) Experience 1 to 2 years of experience preferred Licenses, Registrations, or Certifications Certified Abbreviated Injury Scale Specialist (CAISS) certification preferred Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Part Time

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. Aids patients to improve customer service. Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. xevrcyc Requirements: Education/Skills High School diploma or GED required Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Bilingual (Spanish/English) preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full Time

All potential applicants are encouraged to scroll through and read the complete job description before applying. This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Leads the daily activities of the department, including preparation of staff schedules and assignments. Responsible for day-to-day business operations of the clinic. Reviews daily work and perform data entry as needed. Obtains authorizations for clinic visits, procedures and surgeries. Calls to obtain patient's diagnostic results from other sites as needed. Handles all payment transactions to include balancing at the end of the day and making deposits. Enters charges appropriately and completely as needed. May contact patients to resolve payment difficulties or arrange satisfactory payment plans. Provides assistance to patients to improve customer service. May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients. Monitors and controls clinic expenditures within budget. May be responsible for ordering office and medical supplies. Ensures practice is efficient and cost-effective. Identifies and implements cost reduction opportunities. Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists the Director in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as official Timekeeper for the department. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills High School diploma or GED required Graduate of Medical Assistant or CNA program highly preferred Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Must have ability to use blood pressure monitor and other medical equipment as needed Bilingual (Spanish/English) highly preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. xevrcyc Minimum of two years of clinic coordinator/management experience in a medical facility is preferred. Licenses, Registrations, or Certifications CPR certification required MA or CNA certification highly preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Department: Southlake Facility Shift: Varying Shifts (United States of America) Standard Weekly Hours: 32 Registration is a twenty-four (24) hour seven (7) day a week operation functioning as the nucleus of accurate patient information, with direct public interface and timely service, therefore, the Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy. The incumbent will assist in providing access to services provided at the hospital and/or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position is primarily responsible for the registration information for the patient visit, obtaining patient demographic and third-party information with a high degree of accuracy. This position also requires timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent is responsible for maintaining knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payors, and departmental/System policies and procedures. The incumbent is also responsible for scheduling appointments and performing front office intake functions. This position does not provide patient care but may be performed in a patient care area. Education & Experience: High School diploma or equivalent required. Ability to type, spell, write or print legibly with general knowledge of personal computers required. Strong interpersonal communication, documentation and customer service skills required. 1-2 years of Hospital admissions or equivalent experience required. Other hospital or physician office or equivalent experience required. Medical terminology preferred. Knowledge of health care insurance and managed care preferred. Certification/Licensure: CPR- required within 30 days of hire. Hours: Thursday, Saturday: 9:30am to 10:00pm Sunday: 11:am to 7:00pm About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Department: Rehab-South Ft. Worth Shift: Varying Shifts (United States of America) Standard Weekly Hours: 40 The incumbent will assist in providing access to services provided at the hospital and/or Rehab clinics by scheduling and performing admission and dismissal processes. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively over the phone. Knowledge of all tasks performed in the Rehab front office areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position is primarily responsible for the registration of patients by obtaining patient demographic and third party information with a high degree of accuracy. They are also responsible for verification of health plan coverage eligibility and collection of payment toward their plan, at the time of service. This position requires knowledge of HMOs, PPOs, Commercial Payers, HSAs, Cobra, Medicaid, STAR plans, CSHCN, CHIP and hospital financial assistance programs. The incumbent is responsible for maintaining knowledge of JCAHO, HIPPA, Patient Rights and Responsibilities, and departmental/System policies and procedures. This position provides administrative and operational support for department therapists and the clinic manager. Qualifications: The Patient Access Insurance Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy. Incumbent must poses skills to effectively communicate in a professional manner with various internal and external providers. High School diploma or equivalent required. Ability to type, spell, write or print legibly with general knowledge of personal computers required. Strong interpersonal communication, documentation and customer service skills required. 1-2 years of Hospital admissions or physicians office experience required or 1-2 years professional work experience required. Knowledge of health care insurance and managed care required. Medical terminology preferred. Bilingual preferred. BLS Healthcare Provider certification recommended, not required. Annual CPR certification recommended, not required. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Department: Admitting/Registration Shift: Second Shift (United States of America) Standard Weekly Hours: 30 The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area. Education & Experience: High School Diploma or equivalent. 1 year of healthcare experience in a physician office or hospital setting. Strong customer service skills. Understanding of the revenue cycle and all appropriate financial resources for patients. Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas. Detail oriented. Professional and clear communication. Working knowledge of computer skills. Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay. Basic ability to balance cash reports. Basic understanding of legal paperwork. Basic typing/keyboarding. Hours: Sunday-Wednesday: 5:00pm-1:00am About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Department: Rehab-Arlington/Mansfield Shift: Varying Shifts (United States of America) Standard Weekly Hours: 40 The incumbent will assist in providing access to services provided at the hospital and/or Rehab clinics by scheduling and performing admission and dismissal processes. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively over the phone. Knowledge of all tasks performed in the Rehab front office areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position is primarily responsible for the registration of patients by obtaining patient demographic and third party information with a high degree of accuracy. They are also responsible for verification of health plan coverage eligibility and collection of payment toward their plan, at the time of service. This position requires knowledge of HMOs, PPOs, Commercial Payers, HSAs, Cobra, Medicaid, STAR plans, CSHCN, CHIP and hospital financial assistance programs. The incumbent is responsible for maintaining knowledge of JCAHO, HIPPA, Patient Rights and Responsibilities, and departmental/System policies and procedures. This position provides administrative and operational support for department therapists and the clinic manager. Qualifications: The Patient Access Insurance Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy. Incumbent must poses skills to effectively communicate in a professional manner with various internal and external providers. High School diploma or equivalent required. Ability to type, spell, write or print legibly with general knowledge of personal computers required. Strong interpersonal communication, documentation and customer service skills required. 1-2 years of Hospital admissions or physicians office experience required or 1-2 years professional work experience required. Knowledge of health care insurance and managed care required. Medical terminology preferred. Bilingual preferred. BLS Healthcare Provider certification recommended, not required. Annual CPR certification recommended, not required. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Department: Hurst Rotating Specialty Shift: Varying Shifts (United States of America) Standard Weekly Hours: 40 Registration is a twenty-four (24) hour seven (7) day a week operation functioning as the nucleus of accurate patient information, with direct public interface and timely service, therefore, the Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy. The incumbent will assist in providing access to services provided at the hospital and/or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position is primarily responsible for the registration information for the patient visit, obtaining patient demographic and third-party information with a high degree of accuracy. This position also requires timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent is responsible for maintaining knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payors, and departmental/System policies and procedures. The incumbent is also responsible for scheduling appointments and performing front office intake functions. This position does not provide patient care but may be performed in a patient care area. Education & Experience: High School diploma or equivalent required. Ability to type, spell, write or print legibly with general knowledge of personal computers required. Strong interpersonal communication, documentation and customer service skills required. 1-2 years of Hospital admissions or equivalent experience required. Other hospital or physician office or equivalent experience required. Medical terminology preferred. Knowledge of health care insurance and managed care preferred. Certification/Licensure: CPR- required within 30 days of hire. Hours: Monday to Friday Weekends if needed. About Cook Children's: Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible. Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Department: Hurst Facility Shift: Varying Shifts (United States of America) Standard Weekly Hours: 36 Registration is a twenty-four (24) hour seven (7) day a week operation functioning as the nucleus of accurate patient information, with direct public interface and timely service, therefore, the Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy. The incumbent will assist in providing access to services provided at the hospital and/or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position is primarily responsible for the registration information for the patient visit, obtaining patient demographic and third-party information with a high degree of accuracy. This position also requires timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent is responsible for maintaining knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payors, and departmental/System policies and procedures. The incumbent is also responsible for scheduling appointments and performing front office intake functions. This position does not provide patient care but may be performed in a patient care area. Education & Experience: High School diploma or equivalent required. Ability to type, spell, write or print legibly with general knowledge of personal computers required. Strong interpersonal communication, documentation and customer service skills required. 1-2 years of Hospital admissions or equivalent experience required. Other hospital or physician office or equivalent experience required. Medical terminology preferred. Knowledge of health care insurance and managed care preferred. Certification/Licensure: CPR- required within 30 days of hire. Hours: Wednesdays: 10:00am to 10:30pm Thursdays: 12:00noon to 6:00pm Fridays: 12:00noon to 6:00pm Saturdays: 10:00am to 10:30pm (can vary due to the need of the clinic.) About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Scheduling Specialist - Center for Diagnostics & Surgery _Bring your passion to Texas Health so we are Better + Together_ Work hours: Full-Time; Days; Monday- Friday, 9:30a-6p; 40 hrs/week THCDS Department highlights: * The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors. * If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you! * Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork. Here's What You Need * High School Diploma or Equivalent required * One year of related experience required * CHAA - Certified Healthcare Access Associate upon hire preferred What You Will Do * Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow. * Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors. * Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines. * Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. * Participates in special projects or completes other duties as assigned. Additional perks of being a Texas Health Scheduling Specialist * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. Entity Highlights At Texas Health Center for Diagnostics & Surgery, we've proudly served residents of Collin, Dallas, and Denton counties with advanced surgical and diagnostic care. As an 18-bed physician-owned hospital, we offer a more personalized experience-delivering high-quality care in a setting designed with comfort and healing in mind. Our award-winning facility provides a wide range of services, including robotic surgery, spine surgery, joint replacement, orthopedic surgery, gynecological and urological surgery, ENT procedures, spinal injections, outpatient GI procedures, and advanced imaging. We're known for our boutique hotel atmosphere, with convenient parking and chef-prepared room service meals that support a more relaxing recovery. Accredited by The Joint Commission, the Texas Health Center for Diagnostics & Surgery is committed to patient-centered care that blends clinical excellence with comfort. Our team works closely with patients and their families to ensure a compassionate, collaborative approach to healing. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org \#LI-AM1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Scheduling Specialist - Center for Diagnostics & Surgery _Bring your passion to Texas Health so we are Better + Together_ Work hours: Full-Time; Days; Monday- Friday, 8:30a-5p; 40 hrs/week THCDS Department highlights: * The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors. * If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you! * Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork. Here's What You Need * High School Diploma or Equivalent required * One year of related experience required * CHAA - Certified Healthcare Access Associate upon hire preferred What You Will Do * Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow. * Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors. * Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines. * Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. * Participates in special projects or completes other duties as assigned. Additional perks of being a Texas Health Scheduling Specialist * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. Entity Highlights At Texas Health Center for Diagnostics & Surgery, we've proudly served residents of Collin, Dallas, and Denton counties with advanced surgical and diagnostic care. As an 18-bed physician-owned hospital, we offer a more personalized experience-delivering high-quality care in a setting designed with comfort and healing in mind. Our award-winning facility provides a wide range of services, including robotic surgery, spine surgery, joint replacement, orthopedic surgery, gynecological and urological surgery, ENT procedures, spinal injections, outpatient GI procedures, and advanced imaging. We're known for our boutique hotel atmosphere, with convenient parking and chef-prepared room service meals that support a more relaxing recovery. Accredited by The Joint Commission, the Texas Health Center for Diagnostics & Surgery is committed to patient-centered care that blends clinical excellence with comfort. Our team works closely with patients and their families to ensure a compassionate, collaborative approach to healing. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org \#LI-AM1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: * Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. * Assists with answering phones, taking messages and assisting with patient and staff inquiries. * Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. * Schedules appointments for patients in accordance with physician guidelines. * Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: * Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. * Scheduled appoints according to clinician template and follows office scheduling policies. * Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. * Screens visitors and responds to routine requests for information. * Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Maintains strict confidentiality. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. * Supports and adheres to CHRISTUS Service Guarantee. * Performs other related work as assigned by leadership. Requirements: * High school diploma or equivalent. * Knowledge of managed care preferred. * Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. * Excellent interpersonal and communication skills and good math knowledge essential. * Some College Preferred * Three or more years of experience in a health care organization. * ICD9 and CPT coding (advanced skills) Preferred * Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: * Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. * Assists with answering phones, taking messages and assisting with patient and staff inquiries. * Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. * Schedules appointments for patients in accordance with physician guidelines. * Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: * Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. * Scheduled appoints according to clinician template and follows office scheduling policies. * Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. * Screens visitors and responds to routine requests for information. * Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Maintains strict confidentiality. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. * Supports and adheres to CHRISTUS Service Guarantee. * Performs other related work as assigned by leadership. Requirements: * High school diploma or equivalent. * Knowledge of managed care preferred. * Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. * Excellent interpersonal and communication skills and good math knowledge essential. * Some College Preferred * Three or more years of experience in a health care organization. * ICD9 and CPT coding (advanced skills) Preferred * Experience with charge posting or collections Preferred Work Type: Part Time

located in Eagle Pass/Del Rio Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center's operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital's computer system. Responsibilities: * Monitor the debit and credit of client accounts * Performs posting operations to institutional clients and reviews all billing transactions related to the accounts receivable system * Resolves client inquiries and complaints on institutional billing transactions * Perform order entry, registration, and other clerical duties * Perform the training of all clerical staff in the proper registration and printing of patient reports * Perform other clerical duties as needed, which can include insurance verification, recording statistics, registering patients, and updating patient accounts * Also assists with scheduling patient appointments, answers phones, and informs patients of their benefits * Also, complete other duties as needed Requirements: * High School Diploma Work Schedule: PRN Work Type: Per Diem As Needed

Department: Administration Shift: First Shift (United States of America) Standard Weekly Hours: 40 Manages patient accounts to ensure accurate and timely delivery of durable supplies and services. Provides information to customers about company products. Acts as a liaison between customers and the company regarding supply sales. Receives and processes patient reimbursement information from patients, physicians, hospitals, and third party payors. Coordinates patient information and services to ensure clean claims. Qualifications: High School or equivalent 1+ year Customer Service and 4+ months clerical skills required Medical terminology strongly preferred About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center's operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital's computer system Responsibilities: * Monitor the debit and credit of client accounts * Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system * Resolves client inquires and complaints on institutional billing transactions * Perform order entry, registration, and other clerical duties * Perform the training of all clerical staff in the proper registration and printing of patient reports * Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts * Also assists with scheduling patient appointments, answers phones and inform patients of their benefits * Also, complete other duties as needed Requirements: * High School Diploma Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: * Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. * Assists with answering phones, taking messages and assisting with patient and staff inquiries. * Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. * Schedules appointments for patients in accordance with physician guidelines. * Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: * Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. * Scheduled appoints according to clinician template and follows office scheduling policies. * Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. * Screens visitors and responds to routine requests for information. * Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Maintains strict confidentiality. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. * Supports and adheres to CHRISTUS Service Guarantee. * Performs other related work as assigned by leadership. Requirements: * High school diploma or equivalent. * Knowledge of managed care preferred. * Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. * Excellent interpersonal and communication skills and good math knowledge essential. * Some College Preferred * Three or more years of experience in a health care organization. * ICD9 and CPT coding (advanced skills) Preferred * Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time