Covenant HealthCare Jobs In Saginaw, MI

Covenant HealthCare US:MI:SAGINAW EVENING SHIFT - 80 HOURS PER PAY FULL TIME BENEFITED This individual is responsible for handling all internal and external customers who place calls to the Covenant Healthcare Communications and Physician Answering Services. In addition, the Specialist will initiate emergency notification procedures and provide afterhours critical issue support by managing communications with key staff in various departments including the IT Help Desk, Clinical Engineering, Hospital Medicine, Cardiac Cath, and Endoscopy. A Call Center Specialist must actively manage each call by taking ownership of it to enhance the customer experience and build relationships. The Call Center Specialist will determine callers' needs, update customer information & schedules, identify and escalate priority issues, monitor alarm systems, initiate a variety of emergency procedures, follow up customer calls where necessary, and document all call information according to standard operating procedures. The Specialist will be expected to work extra hours as needed to fill shift vacancies created by paid time off requests and to participate in a standby rotation with other Specialist to cover short notice absences. A Call Center Specialist must have a pleasant speaking voice with clear and distinct enunciation, exhibit a tolerance to stress, be proficient with data entry, knowledgeable of call center telephony and technology, and understand customer service principles and practices. The Call Center Specialist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Under the direction of the Manager of Information Systems, receives and handles all incoming calls, efficiently & courteously. Records and faxes or sends secure & non-secure text to relay messages for Physician Answering Service clients, employees and physicians. Enters and maintains call schedules for Physicians Answering Service, Physicians groups and various hospital departments. Initiates emergency procedures using various hospital notification systems, including over head announcements, alphanumeric pagers, secure mobile text and workstation notification systems. Monitors fire and security alarms systems and makes appropriate response. Takes calls/messages for the IT Helpdesk Bio Med, Endoscopy, Hospitalist and Cardiac Cath, page accordingly after business hours. Dispatches interpreter phones and hearing-impaired laptops to the appropriate patients/campuses/nursing units. Maintains and verifies a log of equipment being sent and received. Other duties as assigned. Other information: EDUCATION/EXPERIENCE High School diploma or equivalent, Associate degree preferred Preferred: Previous Call Center, 911, Switchboard or Console Operator experience KNOWLEDGE/SKILLS/ABILITIES Computer competency, Basic Personal Computer skills (keyboard & mouse, starting/stopping applications, minimizing/maximizing windows, etc.. Knowledge of email and text messaging systems. Knowledge of standard office equipment Preferred: Knowledge of multiple line phone sets and ACD queue monitoring. Excellent oral and written communication skills. Pleasant speaking voice with clear and distinct enunciation Demonstrated organizational skills. Corrected typing speed of at least 40 WPM . Ability to simultaneously listen to caller, read online instructions, and accurately update systems using multiple monitors and keyboards . Sound judgment in handling confidential or sensitive issues and material. WORKING CONDITIONS/PHYSICAL DEMANDS Tolerance to stress. Hearing acuity. Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Frequent standing, Constant sitting, talking, hearing, vision Frequent twisting, reaching, handling, Occasional standing, walking, lifting, carrying, pushing, pulling, climbing balancing, stooping, kneeling, squatting. Occasional lifting up to 25 pounds. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT FULL TIME BENEFITED The Medical Physicist works closely with the radiation oncologists, director and department manager to ensure the highest standards of physics services. This includes, but is not limited to, the overview and quality control of all treatment calculations for treatment; consultation with radiation oncologists and other physician specialties concerning radiation therapy planning; supervision of, and consultation with, the physicists and dosimetrists on computer treatment planning and any associated dosimetry; determination of the radiation output of all radiation therapy treatment units, and all other duties as they relate to the operation of radiation within the Radiation Oncology departments. Additionally each medical physicist leads a key area of radiation and supports the health system and strengthens the radiation department. The three key areas of radiation include: Education and Training, Technology and Planning and Radiation Safety. The Physicist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Oversees all aspects of radiation oncology treatment planning and dosimetry, including indirect supervision of the medical dosimetrists Provides medical physics services in accordance with the highest standards of practices as required by HFAP, NRC, State of MI, OSHA and other regulatory bodies Performs the duties and responsibilities of a medical dosimetrist when necessary Contributes to the development of students in the department and is responsible for teaching and completing radiation therapy student competencies Proper documentation in EMR and department documentation as required. Has a thorough understanding of proper billing practices and is able to use site specific office management system for scheduling and billing Responsible for commissioning and acceptance of new radiation oncology equipment Provides for the age specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation and peer feedback Education and Training Specialist will develop internship and residency opportunities for physicist and dosimetry students, precept students, develop and implement continuing education programs for radiation staff and plan and facilitate regular treatment planning rounds with physicists, dosimetrists and students. Speaks to community groups and students as requested regarding the use of radiation for the treatment of cancer Technology and Planning Specialist will research radiation technologies that are available, work with managers and physicians to recommend what technology should be pursued for each radiation site, complete ROI and presentations for consideration by finance and CEOs for their review and approval and then lead and implement any approved technology projects Radiation Safety Specialist will act as the Radiation Safety Officer for Covenant Healthcare. This includes constant surveillance of NRC and other regulatory body rules and development of policies and procedures for compliance. In addition monitor all radiation equipment and exposure badges and report to the Radiation Safety Committee on a regular basis. Goal is for zero variances and reportable events Other duties as assigned Other information: EDUCATION/EXPERIENCE Master's Degree in Medical Physics is required Certification or eligible for certification by the American Board of Radiology in Radiological Physics or Therapeutic Radiology Physics, or comparable certification by the American College of Medical Physics Must be BLS-CPR certified Experience in HDR, prostate seed, Stereotactic Radiosurgery, and IMRT - eligible for and completes requirements for all modalities within 2 years of employment KNOWLEDGE/SKILLS/ABILITIES Master's Degree in Medical Physics is required Excellent oral and written communication skills. Must be able to work well with the radiation oncology team as well as patients and able to be tactful in often hectic and stressful situations. Demonstrate the ability to effectively communicate with others in person and on the telephone Mandatory tuberculosis (TB) testing must be completed annually WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Constant standing, walking. Frequent lift up to 25 lbs. Frequent sitting, carrying, pushing, pulling, twisting, reaching. Frequent handling, feeling, talking, near vision, midrange vision. Frequent far vision, depth perception, visual accommodation. Frequent color vision, field of vision. Occasional lift up to 100 or more lbs. Occasional climbing, balancing, stooping, kneeling, crouching and squatting. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT FULL TIME BENEFITED The Lead Clinical Documentation Specialist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. The Team Lead CDI RN is responsible for concurrent review of the clinical documentation in the medical record to facilitate appropriate physician documentation to accurately reflect patient severity of illness, risk of mortality, and DRG assignment. This nurse is accountable for meeting case mix goals, which translate into financial targets, and severity of illness, risk of mortality, and quality indicator goals, which impact hospital and physician profiling. This nurse will provide concurrent feedback to the CDIS team, track and be transparent with individual's performance metrics, and lend as a front line resource for the CDIS team and coding team. Onboarding and mentoring new and current CDIS. Performs ongoing audits and feedback to staff. Responsibilities: General Responsibilities: Ensures availability and timely information. Identifies principal and secondary diagnoses and procedures, and assigns a working DRG. Identifies options and relative weights when more than one diagnosis may be assigned as principal. Performs a thorough chart review to identify complications and co-morbid conditions. Conducts the initial concurrent review process for all selected admissions to initiate the tracking process and documents findings on the DRG worksheet. Demonstrates an understanding of the importance of and makes an effort to capture ALL potential secondary diagnoses for profiling purposes. Screens record for key quality indicators (ex. Target DRGs, etc.) and concurrently addresses issues with Physician Advisor. Appropriately and assertively communicates with finesse concurrently with physicians when requesting clarification or documentation for severity of illness, risk of mortality, DRG assignment, or quality indicator. TEAM LEAD RESPONSIBILITIES: Assists with Mortality reviews, Second level reviews, and denials. Utilizes tools available to educate physicians as to clinical documentation. Utilizes monitoring tools to track the progress of the DRG Assurance program, disseminates tracking information, and develops and implements action plans for improvement. Assists in the development and distribution of APR/DRG physician profiling reports. Develops tracking reports to demonstrate effectiveness of program, analyzes findings, and with the UM/CDI Manager, develops and implements action plans. May be asked, by the UM/CDI Manager to assist with preparing administrative reports for presentation to Executives. Maintains accountability for meeting goals. Analyzes data reports to identify deficiencies in own practice and that of the CDI team, and actively seeks education for self and to provide education to other CDIS to improve overall quality of chart reviews. Collaborates with HIM coders on a routine basis to promote collaboration and problems solving that is designed at optimal outcomes. Analyzes data reports to identify patterns by physician or patient population, and works with UM/CDI Manager to develop action plans to resolve issues. Plays an active role in developing and delivering education to physicians specific to documentation challenges. Coordinates and facilitates communications between coders and Clinical Documentation Improvement Specialists. Reviews DRG changes requested by payers and collaborates with coders in constructing appeals. Provide oversight and serves as first level resource for the Clinical Documentation team in addition to performing the functions of a Clinical Documentation Improvement Specialist Provides support and guidance to CDI workflow for productivity, quality and accuracy. Performs ongoing audits and feedback to staff, examples include performance metrics, identification of trends, one on one coaching, provides ongoing education to CDIS staff, etc. Onboarding and mentoring new and current CDIS. Other information: EDUCATION/EXPERIENCE REQUIREMENTS RN with current license in State of Michigan. Minimum of 5 years' clinical experience in an acute care setting required (ICU, CCU, MedSurg, or ER experience preferred) Strong background in Clinical Documentation Specialist experience required. CCDS strongly preferred Experience with EPIC strongly preferred. KNOWLEDGE/SKILLS/ABILITIES Knowledge of care delivery documentation systems and related medical record documents. Knowledge of age-specific needs and the elements of disease process and related procedures. Excellent communication, critical thinking, negotiation, diplomacy, finesse and assertive skills. Conflict resolution skills with the ability to gain win-win outcomes. Working knowledge of Medicare reimbursement and coding structures. Ability to work independently in a time oriented environment. May be exposed to all patient elements, e.g. blood borne pathogens, and to environmental hazards such as anesthetic gases or elements. Demonstrates good computer skills. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Constant handling, feeling, talking, hearing, color vision, and field of vision Frequent standing, walking, sitting, balancing, twisting, reaching, tasting, smelling, near vision, far vision, depth perception, and visual accommodation Occasional lifting up to 100 lbs. Occasional reclining, lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, squatting, and crawling NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW NIGHT SHIFT FULL TIME BENEFITED The Security Screener monitors the metal detectors at designated locations at Covenant HealthCare. This individual is responsible for maintaining a safe and secure work environment free of hazards for Covenant HealthCare patients, guests, partners, buildings and grounds. Responsibilities: Manages the utilization of metal detectors to screen for contraband to ensure a weapons free zone. Greets customers entering the premises Assures the physical safety of patients, guests and partners on the premises according to established safety guidelines. Handles unruly customers from a variety of backgrounds and personalities with positive outcomes utilizing PPCT and CPI Training Requirements: Crisis Prevention Intervention PPCT Defensive Tactics Certification PPCT Violent Patient Management Certification OC (Pepper) Spray Certification Other information: EDUCATION/EXPERIENCE REQUIREMENTS TYPE HERE High School Graduate or equivalent required Higher education in area of Law Enforcement, Criminal Justice or Security is encouraged CPR Certification encouraged 6 months experience in Security related field. KNOWLEDGE/SKILLS/ABILITIES Basic computer knowledge/skills. Excellent written and verbal skills Ability to work independently with minimal supervision. Follows directions and prioritizes work assignments. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Frequently Stand, Walk, Use hands to finger, handle, feel, talk or hear, and lift up to 10 lbs. Occasionally sit, lift or carry, push or pull, stoop, kneel, crouch, squat, crawl, twist or reach, taste or smell, near vision, far vision, depth perception, color vision, field of vision, lift up to 50 lbs. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW EVENING SHIFT, 32 HOURS PER PAY, 48 OUT OF 52 WEEKENDS PER YEAR REQUIRED PART TIME BENEFITED & 2 HOLIDAYS PER YEAR REQUIRED SATURDAY/SUNDAY SHIFTS EMERGENCY CARE CENTER/COOPER: 3:30 PM-12:00 PM A Scheduler/Registration/Verification Associate demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant. The Associate is responsible for scheduling procedures for multiple departments, account creation, obtaining and verifying demographic and insurance information, authorization and collection of copayments. Responsible for keeping up to date with government regulations. Obtains and verifies that the Consent for Treatment /Release of Information and payor specific documents, are signed according to legal guidelines and Administrative Policies. Informs and helps to educate patients on Advance Directives. Performs telephone pre-registration of patients having procedures or treatments in the future at Covenant HealthCare. A primary aspect of this role includes positive relations with patients, guests, physicians, co-workers and other departments. Must be able to work well with the public and to be tactful in often hectic and stressful situations. Responsibilities: The responsibilities for this position are: Promote a positive first impression. Answer customer questions related to admissions, scheduling, insurance and billing. Work as a resource to all units, departments and team members to positively impact patient care, customer satisfaction and financial reimbursement. Has knowledge and technical competency of the various workflows to work all areas of registration including ECC, outpatient, inpatient admitting, scheduling, pre-registration. Proficient in Epic ADT and Cadence. Knowledgeable of Enterprise Billing. Accurately records all information related to patient's diagnosis and procedure. Uses proper medical terminology and spelling. Explain to patient examination preparations for tests done in Imaging and Diaganostics Services Department. Obtain and enter complete, accurate demographic information in a time restricted environment. Ability to work independently in all facets of registration, verification, authorization and scheduling having effective problem identification and resolution skills. Independent with equipment technology which includes computers, fax machines, printers, label printers, copiers, credit card processers, scanners, etc. Has the ability to troubleshoot equipment failure, change toner, labels, ribbons, etc. Knowledge of the many Federal, State and Local government regulations as they relate to Patient Access and billing requirements. These include but are not limited to EMTALA, COBRA, HIPAA, Important Message from Medicare, Red Flag Rules, Advance Beneficiary Notice, Medicare Secondary Payer, No Fault Laws and Worker's Compensation rules. Stays up to date with changes to regulations. Explain hospital admission policies and use appropriate organizational/priority-setting skills to facilitate the coordination of patients getting to the appropriate setting. Responsible to interview patients to obtain and accurately record pertinent information necessary for the work flow of other departments (Clinical Resource Management, Central Business Office, Nursing Units, Security, Pastoral Care, Physician Offices, MMR, etc.). Maintain multiple insurance computer on-line sign-ons and has ability to interpret and glean necessary information from the multiple insurance sites. Requires extensive knowledge of multiple insurances and the various insurance's billing regulations. To enable electronic claim submission without CBO intervention verifies insurances, uses knowledge and decision making skills to correctly determine set up and filing order of the insurances. Maintain the hospital's electronic record system for Advance Directives. Assists and educates patients as needed. Responsible for obtaining and verifying that the Consent for Treatment /Release of Information and necessary documents, are signed according to legal guidelines and Administrative Policies Facilitate and investigate referral and authorization status for managed care patients. Knowledge of how to identify copayments due from various insurances. Fiscally responsible to accept payments of cash, check, credit card and/or set up payroll deduction. Properly post payments and supply patient with accurate receipt. Demonstrates high level of personal integrity when receiving patient valuables. Accurately document the information needed for safe-keeping at Covenant HealthCare. Answer telephones utilizing proper telephone etiquette. Demonstrate effective interpersonal communication methods and skills, using lines of authority appropriately. Ability to handle varying levels of stressful situations; able to function in a fast paced "team" environment with frequent interruptions. Maintains confidentiality in relation to patients/families and the organization Participates in departmental meetings, training sessions, and compliance updates to meet institutional requirements. Other information: EDUCATION/EXPERIENCE Preferred Certified Medical Assistant, Medical Insurance Billing/Administration or Associates Degree with course work in a medical field or working toward. Completion of Medical Terminology course required or within 6 months of hire or transfer. Multiple computer applications, Windows, Excel, Word and Internet preferred. Post high school education/experience in medical field and/or office experience, computer data entry, or billing/accounts payable or receivable experience preferred. Six months or more experience in scheduling, registration and/or insurance billing preferred. Six months or more relevant work experience in data entry/retrieval and interpretation of medical billing information preferred. KNOWLEDGE/SKILLS/ABILITIES Medical terminology Relevant government regulations Multiple insurances and billing regulations Preferred knowledge of Internet insurance eligibility sites Excellent customer service skills Must have excellent verbal communication skills. Good writing and accurate spelling. Independent with equipment technology which includesc computers, fax machines, printers, label printers, copiers, credit card processers, scanners, etc. Ability to type 35 wpm Ability to problem-solve and prioritize independently, efficiently, and effectively Ability to work accurately and calmly in multiple fast pace work environments NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW 8:00 AM - 4:30 PM, MONDAY - FRIDAY FULL TIME BENEFITED To develop, maintain, implement and monitor contractual relationships with third party Insurance Payors on behalf of HFHS and its business units. Responsibilities: PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Under supervision of Director or Managed Care Contracting, works directly with Payors to negotiate contractual provisions and rates on behalf of HFHS Hospitals, Medical Group, Behavioral Health Services and other business units. 2. Independently evaluate and analyze contract proposals including completing initial proposal responses and reviewing/revising contract language and operational requirements. Reviews contracts with in house legal-council and works through contract revisions with Payors. 3. Routinely monitor current contracts for appropriate rate structure, contract terms and annual renewals and/or re-negotiations and compliance with industry standards and guidelines. 4. Monitor marketplace for new contracting opportunities and make recommendations of changes to enhance HFHS contract portfolio. 5. Coordinate implementation of Payor arrangements and provide ongoing education and support throughout HFHS. 6. Collect and communicate relevant contractual requirements and issues to internal customers such as Utilization Management, Finance, Patient Billing, Administration, Legal, etc. Information includes; payor relationships, operational requirements and contract terms. 7. Maintain comprehensive files of HFHS contractual relationships and update contract information in the contract database. 8. Maintain contract summaries on HFHS website (Henry). 9. Act as liaison between HFHS and Payors on contracting and operational issues, i.e. billing, utilization review, credentialing site visits, notification of site closures or new services. 10.Coordinate facility credentialing and re-credentialing. 11.Perform other duties as assigned. Other information: EDUCATION/EXPERIENCE REQUIRED: • Bachelors Degree in Business, Healthcare or related field. • Minimum of four (4) years in the healthcare industry in a professional capacity. • Knowledge of managed care organizations and integrated health systems. • Previous contracting, provider relations and/or provider reimbursement experience. • Comprehensive project management abilities. • Excellent oral and written communication and presentation skills. • Excellent organizational skills and ability to manage multiple projects simultaneously. • Excellent interpersonal skills and ability to develop effective working relationship with both internal and external customers. • Strong negotiation skills. • Understanding of legal, business, and insurance operations principles. Proficient in Microsoft Word. PHYSICAL DEMANDS/WORKING CONDITIONS: • Normal office environment with minimal exposure to noise, dust, or extreme temperatures. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant. CHNonNJ

Covenant HealthCare US:MI:SAGINAW DAY SHIFT - 76 HOURS PER PAY FULL TIME BENEFITED IS LOCATED ON-SITE. The biller demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. Responsible for prompt and accurate billing and follow-up for all hospital and related professional services provided to patients covered by third party payers, including: Medicare, Medicaid, Blue Cross, Commercial, Workers Compensation and all Managed Care Programs. Responsible to secure timely and accurate reimbursement from third party payers and patients based on appropriate billing and follow up activities. Responsibilities: Demonstrates excellent customer service. Contributes to organization success targets from patient satisfactions and net operating margin. Resolves patient billing inquiries and problems, follows up on balances due from insurance companies and patients. Able to assist patient/family with questions or concerns about their account as it pertains to payment/reimbursement and setting up payment contracts. Performs insurance billing clerical duties including review and verification of patient account information against payer program specifications. May enter data electronically to process charges, payments. denials and adjustments. Understands the Revenue Cycle. Maintains knowledge of Federal, State and local billing regulations, and informs management and compliance department of discrepancies. Completes and submits claims for payment, electronic or hard copy, including initial billing, all insurance re-billing, and secondary or subsequent billings. Responsible for accuracy and third party compliance in all aspects of billing activities in particular in relating to clinical attachments, cpt coding, occurrence, condition and value codes, pre-certification, contractual adjustments or required forms. Strictly adheres to all rules/regulations and quickly responds to changes, as notified by insurance carriers, employers, third party payers, or government agencies. Understands the relationship of timely and thorough claims follow-up to assist in the reduction of days in accounts receivable and payer turn around. Has a thorough understanding of all HMO, PPO, or managed care contractual relationships and able to determine if correct payments and adjustments were made. Able to identify a credit balance account and make the correct determination as to who/where the credit balance should be refunded or transferred. Reports all repeated errors or omissions of patient insurance and demographic information to the manager. Corrects all claims edits or errors promptly and before submission. Prioritizes issues and workload effectively. Works effectively as both a team member and one on one Ability to communicate effectively both verbally and in writing Other information: EDUCATION/EXPERIENCE High School Diploma or equivalent. Associates Degree preferred. Must have some post HS education, preferably in accounting, information systems or third party billings. Must have a minimum of 18-24 months of relevant work experience or equivalent combination of training and relevant work experience. Hospital billing and insurance claim processing experience preferred. Insurance and/or account follow-up techniques experience preferred. KNOWLEDGE/SKILLS/ABILITIES Should have strong working knowledge of departmental policies, procedures and business operations and how they interrelate to other departments in the organization Third party billing and collections Basic understanding of UB-94, 1500,CPT, ICD-9 Coding. Knowledge of hospital and/or medical billing and insurance claim filing. Insurance and/or account follow-up. Knowledge of medical and insurance terminology. Minimal typing skills of 35 words/ minute. Prefer a strong working knowledge of Excel, Word, PowerPoint Must possess clerical skills:10-key, computer, telephone, copier Must have good written and oral communication skills Must be a team player with the ability to work independently as well as in small or large teams Protects and maintains the confidential nature of information WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards Constant hearing Frequent lifting up to 25 lbs. Frequent standing, walking, sitting, pushing, pulling, twisting, reaching, handling and hearing Occasional lifting up to 50 lbs. Occasional lifting, carrying, climbing, balancing, stooping, kneeling, crouching, squatting and feeling NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT OCCASIONAL The role of the Occupational Therapist is to provide therapy services to homebound patients who have difficulty with self-care and home management activities. Therapy will be designed and adapted for the physically and/or mentally challenged patient to promote restoration of useful function. The Occupational therapist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. Responsibilities: Evaluates patient's level of function and provides prescribed treatment with short and long range goals under the direction of the physician. Provides specific treatments for restoration of physical function, to increase range of motion, muscle strength and coordination of upper extremities. Teaches patient and family members activities to help patient gain independence in self-care, home management and pre-illness activities using adaptive devices as necessary. Evaluates patient's home environment as to accessibility and makes recommendations on home modifications and/or adaptive equipment as necessary. Observes, evaluates, records, and reports the patient's physical and emotional reaction to treatment to the physician. Completes required agency forms to record time and patient progress in a timely manner. Assists with other clinical record keeping as deemed appropriate. Maintains interdisciplinary communication with other disciplines via written and verbal means. Completes team meeting reports including activities, patient's response to treatment and progress toward goals. Participates in inservice education, chart/peer review for quarterly audit and utilization review as requested. Maintains confidentiality with all information in the appropriate manner. Makes referrals to clinics and other community agencies. Contributes to organization success targets for patient satisfaction and net operating margin by providing excellent customer service performance. His/her attitudes and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. Other information: EDUCATION/EXPERIENCE Graduate of an Occupational Therapy curriculum accredited and the American Occupational Therapy Association, and currently registered/licensed with the Occupational Therapy Association having successfully completed the national certification examination. Valid Michigan driver's license. At least one year of experience as an Occupational Therapist Previous homecare experience preferred BLS certified or eligible KNOWLEDGE/SKILLS/ABILITIES * Homecare knowledge preferred. * Ability to type 25 WPM * Comfortable with basic computer programs and e-mail * Demonstrate critical thinking skills * Strong interpersonal skills * Good organizational skills * Self-motivated WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. * Constant lifting 0-10 lbs. * Constant standing, walking, hearing, near vision, midrange vision, far vision, visual accommodation, color vision and field of vision * Frequent lifting 11-25 lbs. * Frequent sitting, lifting, stooping, kneeling, crouching, squatting, reaching, handling, feeling and talking * Occasional 26-50 lbs NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT FULL TIME BENEFITED Demonstrates excellent customer service performance in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. The primary purpose of the Clinical Pharmacist Specialist (Anticoagulation Clinic) position is to optimize the outcomes of patients receiving anticoagulant therapy within the Outpatient Cardiology Clinic by providing patient-directed medication dosing and education as a member of an interdisciplinary team. Responsibilities: List the major areas of responsibilities (but are not comprehensive): * Initiate, discontinue, or adjust anti-thrombotic therapy in accordance with the plan of care, current treatment guidelines, and/or current medical literature * Follow all aspects of the patient's anti-thrombotic therapy in collaboration with the referring provider * Document all interventions and activities appropriately in the EMR * Consult the referring provider with any questions or issues that arise which are not covered under any collaborative practice agreement * Solve problems in the medication use process for patients and the organization * Assess appropriate drug information and literature resources, and provide effective information to varied audiences including patients, other health care professions, and peers * Identify and engage in organizational and department quality improvement activities to improve patient care, medication use processes, and pharmacy operations * Educate and train residents, students, interns, colleagues and other health care professionals as well as supervise technicians, residents, interns, or trainees in their job tasks Other information: EDUCATION/EXPERIENCE REQUIREMENTS * A Doctor of Pharmacy (Pharm.D.) degree. * Experience in a clinic setting * Demonstrated human relation, effective communication, and computer literacy skills * Current licensure to dispense controlled substances in the State of Michigan * Current and unrestricted Pharmacy license in the State of Michigan KNOWLEDGE/SKILLS/ABILITIES * Computer competency, including EPIC, MS Office, Outlook. * Superior knowledge of medication therapeutics * Clinical expertise in Pharmacy systems * Excellent verbal and written skills * Must be able to work well with the internal staff and public and able to be tactful in often hectic and stressful situations. * Sound judgment in handling confidential or sensitive issues and material. * Ability to develop and lead teams WORKING CONDITIONS/PHYSICAL DEMANDS NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT OCCASIONAL The Respiratory Care Extern demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. This individual works under the direct supervision of a Registered Respiratory Therapist (RRT) mentor while carrying out designated skills that she/he has had in educational programs and/or orientation and has demonstrated competence to her/his unit manager or RRT mentor. The individual will work tandem with a Registered Respiratory Therapist in COVID units. The extern program is designed to provide a respiratory student an opportunity to become more comfortable in the hospital setting, gain skills in organizing their work, compliment learning provided in their educational program. At the conclusion of the extern program there is an option to continue employment at the manager's recommendation. The Respiratory Care Extern perform' s those components of the job that are delegated by a Registered Respiratory Therapist or Shift Leader. Responsibilities: Prioritizes/organized delegated patient care assignments. Accountable for all patient care assignments and documentation of all interventions. Performs technical respiratory care skills as outlined in standards and procedures manual and as described by unit-specific competencies. Engages in reinforcement of patient/family teaching as delegated by the RRT shift Leaders. Encouraged to be proactive in seeking learning experiences. Performs and records complete physical assessment as outlined in unit specific guidelines. Identifies and communicates changes in the patient's condition to the RRT Shift Leaders. Demonstrates a positive personal approach and interaction with others. Maintains clean, safe patient area. Handles equipment appropriately. Returns equipment to proper place after its use. Asks questions about its use when necessary. Considers cost in using supplies for patient care. Assists with completing patient classification correctly. Demonstrates ability to give care cooperatively with other patient care team members. Actively participates in quality management and continuing education. Updates and maintains knowledge, skills, and competencies related to area of practice and age(s) of patient population. Presents a clean and neat appearance according to the dress code for Patient Services. Under the direction of a therapist: Assists with Proning procedures Assists with equipment set-up and turn-over Assists with running Arterial Blood Gases Maintains adequate stock of tanks in RT storage area Maintains clean and stocked medication carts Assists Registered Therapist with any other assigned tasks Other information: EDUCATION/EXPERIENCE High school graduate or equivalent. Continued enrollment in an accredited school of respiratory care acceptable to Covenant and has completed clinical content pertinent to the assigned unit. Has demonstrated by transcript and instructor evaluation above average academic and provides a signed clinical skills checklist. Committed to complete a determined amount of employment. KNOWLEDGE/SKILLS/ABILITIES Demonstrates ongoing competency in selected psychomotor skills. Verbal and written communication skills. Basic computer literacy with the ability to learn applications. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Constant talking, hearing and near vision. Frequent lifting up to 25 lbs. Frequent standing, walking, carrying, twisting, reaching, handling, feeling, midrange vision, far vision, depth perception, visual accommodation and color vision. Occasional lifting up to 100 lbs. Occasional sitting, lifting, pushing, pulling, balancing, stooping, kneeling, crouching, squatting and field of vision. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW VARIABLE SHIFT OCCASIONAL The Registered Echocardiogram Technologist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant. This individual is responsible for producing high quality echocardiograms, assisting with stress testing procedures, and performing vascular testing as required by the department. This person also operates several different types of machines and computers; provides a safe and comfortable environment for patients; communicates effectively with physicians about testing procedures, views obtained, other views the physician may require, or any problems with testing procedure. Responsibilities: Contributes to organization success targets for net operating margin. Models Covenant's Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation. Has clinical and social contact with patients, primarily adult, and is able to appropriately assess, care for and treat them according to the guidelines as defined by Covenant HealthCare. Demonstrates excellent customer service. Perform other vascular testing as required. Performs two-dimensional echocardiograms with all views requested by physicians Performs color flow and Doppler as routine extensions of the echocardiogram unless instructed differently by the physician Performs stress echo testing and pharmacological stress echo testing Confers with physician about abnormalities found during testing procedures Completes all paperwork and billing required on all testing procedures for charts, files and physicians Keeps all equipment and patient rooms clean Responsible for continuous quality improvements in the routine functions of the lab Troubleshoots machines to resolve technical problems and/or calls for service when needed Works as a team with coworkers in Quality Assurance issues and accreditation requirements Checks patient charts for physician orders, notes and/or other pertinent information or instructions Correlates the clinical history with the examination being performed Obtains adequate CEU credits to maintain licensure Recognizes emergency situations, initiates code procedures, administers BLS as needed Secures and maintains adequate supplies for service; cleans and prepares instruments Performs other duties as assigned Other information: EDUCATION/EXPERIENCE High School diploma or equivalent Registered Echocardiogram Technologist Evidence of Continuing Education BLS Healthcare Provider Two to three years of clinical echocardiogram experience Vascular ultrasound experience preferred but not required KNOWLEDGE/SKILLS/ABILITIES Well versed in anatomy, cross-sectional anatomy, physiology and medical terminology. Documented evidence of education based on observation, hands-on experience and/or didactic instruction in echocardiography. Time management and organizational skills. Self directed. Ability to make quality, independent decisions. Analytical and strong problem solving skills. Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions. Basic computer/typing skills. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards Frequent lifting up to 10 lbs. Frequent walking, sitting, lifting, carrying, pushing, pulling, balancing, twisting, reaching, handling, feeling, talking, hearing, near vision, midrange vision, far vision, depth perception, visual accommodation, color vision and field of vision Occasional lifting up to 50 lbs. Occasional standing, stooping, crouching and squatting NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW VARIABLE SHIFT - 12 HOUR SHIFTS OCCASIONAL The role of the Emergency Care Physician Facilitator includes assisting his or her assigned physician with documentation of the patient encounter, helping with patient flow by watching for results, helping set up for procedures and obtaining items for the physician as needed. He/She is not directly involved in patient care. The Emergency Care Physician Liaison demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Models Covenant's Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation. Has social contact with patients, including all age groups. Demonstrates excellent customer service. Familiar with medical terminology and basic anatomy. Follows the physician into patient rooms to document the encounter including the history, review of systems, and physical exam. Updates the patient chart to reflect any changes or corrections to the past medical history, surgical history, or social history as directed by the physician. Looks up information from the patient chart for the physician to review. Brings up x-rays or other studies for physician to review. Tees up (pends) any orders (excluding medications) the physician requests, for the physician to sign. Monitors all lab and imaging studies to ensure they return in a timely manner. Lets the physician know of any delays and follows it up to completion. Let's the physician know when all results are back and the patient is ready for disposition. Obtains items for the physician as needed and helps set up for procedures, but will not have any direct patient contact (will not help hold a patient, etc.). Obtains items for the patient as requested by the physician - like water, food, or a blanket. Completes the ECC visit note in a timely manner, including importing all pertinent studies as directed by the physician. Documents procedures performed. Documents any discussions with consultants or family members. Under the direction of the physician, fill out the ECC course, medical decision making section, and diagnosis. Ensures completed charting is accurate, legally sound, and captures all pertinent data for reimbursement. Fill out discharge instructions, including prescriptions as directed by the physician, for the physician to sign. Maintains active knowledge of key billing and coding practices. Maintains active knowledge of emergency medicine related core measures and monitors for its application. Remains flexible in cooperation with 24 hour staffing patterns and scheduling needs for provision of care for the special needs of the ECC department. Contributes to organization success targets for net operating margin. Other duties as assigned. Other information: EDUCATION/EXPERIENCE High School diploma required. Currently working toward an advanced degree as a physician, physician assistant, or nurse OR must have completed a scribe, medical terminology, or electronic medical record training program/course OR prior experience as a Medical Scribe. Maintain good documentation skills based on regular QA reviews Attending unit conferences, required competencies, in-service programs, annual mandatory education, competencies and continuing education activities to meet the organization's expectations. KNOWLEDGE/SKILLS/ABILITIES Basic computer skills. Knowledge of standard office equipment. Familiar with medical terminology and basic anatomy. Excellent oral and written communication skills. Demonstrated organizational skills. Sound judgment in handling confidential or sensitive issues and material. Excellent time management, to achieve maximum productivity. Attentive to detail. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Constant hearing, near vision and midrange vision Frequent lifting up to 10 lbs. Frequent standing, walking, sitting, far vision, depth perception, visual accommodation, color vision and field of vision Occasional lifting, carrying, pushing, pulling, twisting, reaching, handling, feeling and talking NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW 8:00 AM - 4:30 PM, MONDAY - FRIDAY FULL TIME BENEFITED - 80 HOURS PER PAY The Release of Information Technician must be able to project a strong, positive, professional image of the department. Friendliness, diplomacy and the ability to be assertive are prerequisites. Must be able to respond quickly and tactfully and remain objective when responding to threatening inquiries. Must not be easily intimidated by attorneys, physicians, or the general public. Ability to adapt to many interruptions and stressful situations is a necessity. Must possess acuity of hearing and be able to communicate clearly and precisely. Primary patient contact is only social. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. Responsibilities: Demonstrates excellent customer service Assure all communications via telephone or in person are timely, tactful, effective, positive, and professional. When needed educating customers in what assistance that we may provide. Accurately and timely process all requests for patient medical information to promote continuity of patient care, facilitate reimbursement to the hospital, and meet legal needs of the patient, physician, and hospital. Assure all requests for information (written/verbal) are processed through the Release of Information Module in Epic so a log is created for Disclosure Reporting purposes. This includes but is not limited to: subpoena's, ADR's, RAC requests, HDI requests, patient requests, etc. Work with copy service, HealthPort and the record storage company, File Safe, to assure records are retrieved/delivered or faxed in a timely manner. Provide records in the format desired by requester: paper, CD, faxed, mailed, and through MyChart. Assist with MyChart Proxy and Care Everywhere requests as needed. Assist in achieving department goals. Completed requests on individual patients are prepped, scanned, and indexed in OnBase for future reference. Requests with multiple patient's are kept in date order in binders. Keep up to date on changes with new technology and rules and regulations for Release of Information. Perform other technical functions as required or assigned. Perform other duties as assigned. Protect confidentiality and security of patient medical information, assuring that information is released only upon valid authorization and in accordance with HIPAA rules, departmental, and hospital policy. Assure that all legal requirements, including Federal (HIPAA) and State regulations are met in complying with requests for information. Seek clarification from Manager and/or Hospital attorney's for questionable requests. Develop and present in-service education programs on confidentiality, HIPAA privacy, and release of information as needed. Review and modify ROI policies and procedures as appropriate. Other information: EDUCATION/EXPERIENCE Associates degree required. RHIA/RHIT or eligible for accreditation preferred. Medical Terminology Required. Preference will be given to those individuals with previous medical record experience in an acute care setting. KNOWLEDGE/SKILLS/ABILITIES Basic Computer skills. Knowledge of standard office equipment (fax, copy machine, microfilm/fiche machine, etc.) Must be able to communicate well, both verbally and in writing with the patient, attorneys, physicians, government agencies, other health care facilities, insurance representatives, and the general public. Must be able to prepare and present information to a group of peers. Requires the ability to use sound judgment, based upon the latest legal developments (HIPAA), Federal, and State statutes and regulations, as well as hospital and departmental policies, when receiving verbal and/or written requests for medical information. Must possess initiative and appropriate technical skills necessary to keep abreast of the latest legal developments regarding confidentiality, right to privacy and release of information. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain regular punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Constant sitting, handling, fingering, feeling, talking and hearing. Constant near, midrange and far vision. Constant lifting of 0-10 lbs. Frequent depth perception, color and field of vision. Occasional standing, walking, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, squatting, twisting and reaching. Occasional lifting of 11-50 lbs. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT - 72 HOURS PER PAY FULL TIME BENEFITED The Orthotics Technician role appropriately cares for patients of all ages; responsible for application and removal of casts including complex casting and orthopedic splints and devices; accesses appropriate reference/resource manuals as needed; accurately documents all patient care interactions; performs assigned duties as scheduled and meets deadlines. This position requires a fundamental knowledge of technical work with orthopedic bracing and casting related activities; placing patient needs as a priority; empathizing with patients; maintaining strict confidentiality; remaining calm and composed in difficult situations; prioritizing and organizing to optimize available resources; adhering to policies and procedures and leading others by example. This position demonstrates excellent customer service performance in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission and Values of Covenant Health Care and the commitment to Extraordinary Care for Every Generation. Responsibilities: * Perform application, modification, repair and fitting of a wide variety of casts, splints and braces with minimal or no supervision per physician order using appropriate casting/ splint material with body in appropriate position. • Casting activities include application of upper and lower extremity casts from simple to complex using a variety of materials; arrange, assemble and adjust traction equipment; apply and adjust braces and splints; and remove sutures and staples. Shape cast to ensure maximum comfort and minimum unnecessary pressures. Trim and remodel cast to ensure comfort and fit with cast knife, cast cutter, and cast spreader to remove parts of cast and to enlarge cast to decrease pressure in swollen area. • Obtain measurements from patient as necessary and prepare mold of appropriate part of patient's body ensuring body part in proper alignment. • Position, align and adjust orthopedic device to physician specifications on correct body part ensuring correct fit to patient with maximum possible comfort. • Instruct patient on use, adjustment, and adaptation and care of device. • Fit support stockings per physician order. • Obtain equipment for physicians and other providers on request. • Fit patient and instruct on use of crutches and canes. • Maintains medical records and clinical standards in compliance with regulatory agencies and Covenant HealthCare policies/procedures. • Demonstrates awareness and sensitivity to patient rights. • Under the guidance of the Practice Manager, assists in maintaining all CLIA, OSHA, HFAP and Corporate Compliance regulations. • Functions with an awareness of safety issues. • Demonstrates awareness of confidentiality and legal issues in all aspects of patient care. • Meets or exceeds all competency requirement expectations. Other information: EDUCATION/EXPERIENCE REQUIREMENTS High School diploma and/or equivalent required. Prior experience as a Casting Technician, Nursing Assistant, Medical Assistant, Orthopedic Surgical Technician is required. Educational courses related to casting preferred. BLS certification required (within 6 months of hire). KNOWLEDGE/SKILLS/ABILITIES • Knowledge of orthopedic devices and their usage, fracture casting techniques. • Familiarity or ability to learn with medical terminology. • Knowledge of and ability to implement aseptic technique. • Excellent oral communication and interpersonal skills. • Basic computer/typing skills. • Ability to remain calm in stressful/difficult situations. • Ability to maintain confidential information. WORKING CONDITIONS/PHYSICAL DEMANDS • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. • Constant handling, feeling, talking, hearing, tasting, smelling, and near vision • Frequent lifting up to 25 lbs. • Frequent standing, walking, twisting, reaching, depth perception, and field of vision • Occasional lifting up to 100 lbs. or more. • Occasional sitting, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, squatting, crawling, and far vision. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW VARIABLE SHIFT OCCASIONAL THE SHIFTS WILL VARY (7:00 AM-3:30 PM, 3:00 PM-11:30 PM, OR 11:00 PM-7:30 AM) AND MAY BE WEEKDAY OR WEEKEND SHIFTS As an integral member of the interdisciplinary team, the Chaplain provides spiritual and emotional support to patients, families, and staff, respectful of their cultural and religious beliefs. The Chaplain demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: * Participates in the delivery of a complete program of pastoral care to patients, their loved ones and staff of all faith traditions or no faith tradition.* Assesses the spiritual and emotional needs of patients and families including psychosocial issues, adjustment to illness or disability, status of religious/spiritual coping; supports others in their process of identifying and applying their own values in decision making. Practices ministry of presence requiring active listening skills and empathy and providing nonjudgmental support within the context of the patient's culture, values, and belief systems. Demonstrates the knowledge and skills necessary to provide appropriate spiritual/emotional support to persons of all age groups. Helps patients and families deal with spiritual and emotional issues, among them: forgiveness, hope, courage, perseverance, loss of control, and relationships. Assists patients and families with ethical decision-making assistance (e.g., end-of-life decisions, information and execution of advance directives). Provides prayer when appropriate, support and comfort especially to the dying patient and her/his family. Provides bereavement support. Documents spiritual assessments and interventions in the electronic record and intradepartmental records accurately, clearly, in a timely manner following all established policies. Shares in the responsibility of providing 24-hour pastoral care coverage. Provides appropriate worship services, liturgical and sacramental ministries for patients, families, and staff. * Supports an interdisciplinary approach to pastoral care.* Participates as an active member of the interdisciplinary team with special skills in crisis intervention and conflict resolution. Provides appropriate input regarding spiritual/emotional issues to physicians and other caregivers. Coordinates and/or participates in ethics consultations. Supports efforts to foster spirituality in the workplace. * Participates in maintenance of administrative procedures for the department in accordance with institutional policy.* Maintains procedures to record pastoral care activity, to communicate with the other members of the department, and report to the department/institution. Participates in programs and administrative activities of the department. Participates in departmental planning and implementation of goals and objectives of the department. Participates in the department's plan for continuous quality improvement. Supports the CPE Certified Educator and the students in their CPE experience. * Demonstrates excellent customer service.* Demonstrates support of the vision, mission and values by individual actions. Recognizes that our existence is to serve. Contributes to organization's success targets for patient satisfaction and net operating margin. Other information: EDUCATION/EXPERIENCE Prefer a bachelor's or master's degree in theology, but formal training (Stephen Ministry, BeFriender Ministry, or lay ministry training) and life experience will be taken into consideration. 1 unit of CPE accredited by the ACPE, with at least half of one's clinical hours completed in a healthcare facility. Prefer acute care hospital chaplaincy experience. KNOWLEDGE/SKILLS/ABILITIES A general understanding of theology, pluralistic ministry, and a high regard for justice, equity, diversion, inclusion, and cultural sensitivity. Ability to communicate effectively both verbally and in writing. Basic computer skills in data entry and word processing. Ability to remain resilient and to provide pastoral care in crisis situations such as traumas, codes, and deaths. Comfortable and able to identify and facilitate a wide range of emotional/spiritual experiences for others, notably grief and anger. Ability to remain mentally focused with tasks. Ability to function within a self-directed team model and have a reasonable tolerance/flexibility for change. Ability to relate to others with a high degree of interpersonal effectiveness. Ability to ambulate into a patient's room and stand at the bedside for an extended period of time. Must be able to work the night shift as well as weekends and holidays. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Constant hearing, visual accommodation and color vision. Frequent lifting up to 10 lbs. Frequent standing, walking, sitting, reaching, handling, talking, near vision, midrange vision, far vision, depth perception and field of vision. Occasional lifting up to 25 lbs. Occasional lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, squatting, twisting, feeling, tasting and smelling. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT - 72 HOURS PER PAY FULL TIME BENEFITED The Clinical/Clerical role appropriately cares for patients of all ages; assists providers in procedures; accesses appropriate reference/resource manuals as needed; accurately documents all patient care interactions; appropriately scheduling patient appointments and adequately verifying/updating and entering patient demographic and insurance information in a manner that minimizes errors/rework and maximizes revenue for services provided; performs assigned duties as scheduled and meets deadlines. The position requires the collection of patient data and appropriate communication of results; placing patient needs as a priority; empathizing with patients; maintaining strict confidentiality; remaining calm and composed in difficult situations; prioritizing and organizing to optimize available resources; adhering to policies and procedures and leading others by example. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Encourages a collaborative, cooperative relationship between team members and staff as a foundational environment for quality patient care. Exhibits reliability and flexibility. Carries out provider orders according to established protocols. Demonstrates the commitment to quality goals and standards. Triages patients and patient phone calls per Covenant HealthCare policy and procedure. Schedules office appointments, referrals/ authorizations and outpatient diagnostic testing for patients. Assures proper filing of test results, hospital information and other pertinent information in patient chart. Obtains/verifies/updates patient demographic information and obtains/verifies insurance eligibility and benefits, entering necessary updates to system for billing purposes. Processes/tracks medical "release of information requests" consistent with HIPAA and other requirements. Distributes charts to providers in a manner that minimizes patient wait times. Process, enter and collect for patient out-of-pocket costs, including prior outstanding balances, at time of visit. Balances daily cash and prepares/delivers bank deposit. Responsible for prescription refills and responding as appropriate. Timely documents completely and accurately, according to protocol, within the Electronic Health Record (EHR). Obtains reason for patient visit and takes appropriate vital signs. Assists provider with setup and performance of procedures including setup of sterile field. Performs diagnostic procedures at the direction of the provider and completes controls as required by regulatory agencies. Coordinates x-rays, ultrasounds, labs, EKG's, etc., per physician standing order. Maintains medical records and clinical standards in compliance with regulatory agencies and Covenant HealthCare policies/procedures. Properly administers medications. Provides patient information regarding drug interactions. Follows regulations regarding narcotic storage and maintains medical inventory log. Assures medications have not expired. Assists patients in appropriate self-care techniques, providing pamphlets and instructions. Addresses patient questions and concerns following clinical protocols. Demonstrates awareness and sensitivity to patient rights. Ordering practice supplies utilizing Lawson Requisition software. Operation and maintenance of Autoclave including following sterile processes to ensure sterility of instruments for patient safety. Knowledge of and compliance with billing rules and regulations. These include but are not limited to COBRA, HIPAA, Red Flag Rules, Advanced Beneficiary Notice (ABN), Medicare Secondary Payer, No Fault Laws and Worker's Compensation rules. Stays up to date with changes and regulations. Responsible for obtaining/verifying and documenting in the EHR relevant information prior to patient encounter, including but not limited to Michigan Childhood Immunization Record (MICR), PMP AWARxE, lab reports, imaging reports, hospital discharge reports, specialists reports etc. Responsible for obtaining/verifying that the Consent for Treatment/Release of Information, Medicare Letter, other necessary documents, are signed according to legal guidelines and Administrative Policies. Responsible for obtaining authorization to treat an unaccompanied minor/distinguish if patient is an emancipated minor. Independent with equipment technology which includes computers, fax machines, printers, label printers, copiers, credit card processers, scanners, etc. Has the ability to troubleshoot equipment failure, change toner, labels, ribbons, and remove incorrectly scanned documents, etc. Reviews superbill/charge slip for accuracy of diagnostic/procedure coding and/or determines the proper diagnostic and procedure codes necessary to properly reflect services provided. Enters diagnostic and procedure codes, including billing modifiers, into system for billing purposes in a manner that properly reflects third-party carrier billing requirements. Actively contributes to cost containment by monitoring supply utilization, time management, and productivity. Under the guidance of the Practice Manager, assists in maintaining all CLIA, OSHA, HFAP and Corporate Compliance regulations. Functions with an awareness of safety issues. Demonstrates awareness of confidentiality and legal issues in all aspects of patient care. Meets or exceeds all competency requirement expectations. Removal of sutures/staples. Dressing wounds. Communicating results and answering patient questions under the direction of the Physician. Any other duties as assigned by the Practice Manager. Other information: EDUCATION/EXPERIENCE High School diploma and/or equivalent required. A successful completion of a competency-based Medical Assistant (MA) training program required. In lieu of a MA program, a minimum of two (2) years direct patient care and/or medical office support experience will be accepted. BLS certification required (within 6 months of hire). KNOWLEDGE/SKILLS/ABILITIES Knowledge of medication side effects and how to effectively communicate to patients. •Demonstrated knowledge of and ability to practically apply medical terminology, CPT-4 and ICD-10-CM coding. •Knowledge of proper "release of information" standards. Excellent oral communication and interpersonal skills. •Working knowledge of Microsoft Office. •Knowledge of coordination of benefits and how to properly determine primary status, as well as the ability to verify/interpret insurance benefits. •Knowledge of proper cash receipts handling procedures. •Demonstrated knowledge of and ability to practically apply medical terminology. •Excellent oral communication and interpersonal skills. •Basic computer/typing skills •Ability to properly obtain/perform the following: o EKG o Hearing Screening o Tympanometry o TB testing o Waived lab testing o Vision screening o Vital signs o A.E.D use (Automated External Defibrillator) o BLS o PFT o Specimen collections o Patient education o CLIA Waived lab testing •Ability to properly administer medications, including proper dosage, proper site and proper schedule. •Ability to remain calm in stressful/difficult situations. •Ability to maintain confidential information. •Ability to problem solve and prioritize independently, efficiently, and effectively. •Ability to work accurately and calmly in multiple fast pace work environments. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Constant handling, feeling, talking, hearing, tasting, smelling, and near vision Frequent lifting up to 25 lbs. Frequent standing, walking, twisting, reaching, depth perception, and field of vision Occasional lifting up to 100 lbs. or more Occasional sitting, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, squatting, crawling, and far vision NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW VARIABLE SHIFT FULL TIME BENEFITED The Barista is the foundation of the business. The Barista is responsible for honoring each and every customer by providing excellent customer service. He/she is also responsible for educating each and every customer about our premium coffees and teas. The Barista is a true professional that fulfills any additional duties the gift shop manager assigns. He/she displays a positive attitude at all times to ensure the return of our customers who are the reason for our business. The Barista demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to providing Extraordinary Care for Every Generation. Responsibilities: Greets all customers with a friendly smile. Honors customers by providing quick, friendly, and personal service. Initiates dialogue and develops rapport with customers by learning their names and favorite drinks. Generates customer satisfaction; responds appropriately to customer concerns. Communicates customer complaints/concerns to gift shop manager. Open the shop/close the shop. Prepares a variety of hot, iced and blended drinks, using espresso machine, commercial blender, and other kitchen equipment. Assumes 100% responsibility for quality of products served. Knows and complies consistently with our standard portion sizes, recipe cards, preparation methods, quality standards and rules, policies and procedures. Handles, stores and rotates all product properly. Cleaning of equipment and all work surfaces. Be punctual and reliable. Meet attendance requirements for the job. Attends all scheduled employee meetings and brings suggestions for improvement. Accountable for work assignments to be completed in a timely basis. Observes department policies and procedures. Observes and complies with all State Health Codes. Achieves high standards of sanitation and an organized and safe work environment. Other information: EDUCATION/EXPERIENCE Education: High School Diploma or equivalent. Knowledge, skills, and abilities attained through work and life experiences. Barista experience preferred, but not required. Training will be provided. KNOWLEDGE/SKILLS/ABILITIES Attend required in-services and department meetings to stay informed and maintain competency Socialization skills for interaction with all age groups. Strong Customer Service skills Ability to operate coffee equipment including espresso machine, commercial blender, and other kitchen equipment Ability to meet time deadlines to complete job tasks Ability to accept and adapt to change. Ability to work independently and in a team environment. Demonstrates ability to interact with hospital patients and their families. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Constant lifting up to 50 lbs. Constant standing, walking, twisting, reaching, handling, feeling. Constant tasting, smelling, near vision, midrange vision, far vision. Constant depth perception, field of vision. Frequent lifting, carrying, pushing, pulling, balancing, talking. Occasional lifting up to 100 lbs. Occasional climbing, stooping, kneeling, crouching, squatting. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW DAY SHIFT FULL TIME BENEFITED The Radiographer demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. This individual, under supervision, performs radiological examinations for the interpretation of a Radiologist; maintains patient files for future reference. The Radiographer has clinical contact with patients in all age groups (neonatal, infant, pediatric, adolescent, adult, geriatric) and is able to appropriately assess, care for and treat them according to the age appropriate care guidelines as defined by Covenant HealthCare. Responsibilities: Models Covenant's Mission, Vision and WE CARE Values of Extraordinary Care for Every Generation. Has clinical contact with patients in all age groups (neonatal, infant, pediatric, adolescent, adult, geriatric) and is able to appropriately assess, care for and treat them according to the age appropriate care guidelines as defined by Covenant HealthCare. The main responsibilities for this position are: Produces and evaluates diagnostically acceptable studies following department protocol Positions patients according to the type of examination required, and provides and applies immobilization devices as required Obtains and documents, per protocol, pertinent clinical history Explains procedures to patients Injects patients with contrast media under the direction of a Radiologist to allow imaging of specific organs or anatomical structures; monitors and records patient reactions to injections and responds to adverse reactions, following emergency procedures as necessary Transports patients via wheelchair or stretcher; lifts, moves and assists in transferring patients, utilizing proper body mechanics during diagnostic procedures Uses proper technique in handling and transporting IVs, IVACs, oxygen, catheters and other patient equipment Moves and operates portable x-ray, fluoro and other imaging equipment, observing department protocol Maintains radiographic equipment in efficient operation condition. Maintains cleanliness and order in work area; obtains supplies and equipment as needed Answers phone, records daily schedule and performs other routine clerical duties as needed Maintains proficiency in all computer functionality necessary to perform job duties(EPIC, RIS, PACS, QC, email, etc.) Performs other duties as assigned Other information: EDUCATION/EXPERIENCE Currently registered or is registry eligible by the American Registry of Radiologic Technologists One to three years related experience BLS Certified KNOWLEDGE/SKILLS/ABILITIES Well versed in anatomy, physiology, medical terminology. Documented evidence of education based on observation, hands-on experience. Superb interpersonal skills in relationship with patients, families and co-workers. Ability to communicate effectively with all levels of personnel and the public. WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Constant lifting up to 10 lbs. Constant standing, walking. Frequent lifting up to 50 lbs. Frequent lifting, carrying, pushing, pulling, stooping, crouching. Frequent squatting, twisting, reaching, handling, feeling, talking. Frequent hearing, near vision, midrange vision, far vision. Frequent depth perception, visual accommodation, color vision. Frequent field of vision. Occasional lifting up to 100 lbs. or more. Occasional sitting, reclining, climbing, balancing, kneeling. Occasional crawling. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.

Covenant HealthCare US:MI:SAGINAW EVENING SHIFT FULL TIME BENEFITED The Pharmacy Medication History Technician demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission, and Values of Covenant Healthcare and the commitment to Extraordinary Care for Every Generation. Provides technical assistance in the documentation and clarification of medication and allergy histories for patients admitted to the hospital. This information will be used by the physicians and other health care providers to determine treatment plans and will provide the basis for medication reconciliation of orders during and following the hospital stay. The Pharmacy Medication History Technician must communicate effectively and courteously with patients and health care providers, using interview skills, listening techniques, medication knowledge, and available resources to develop a complete and accurate electronic list of medications and allergies for each patient. Pharmacy Medication History Technicians will also be responsible for performing other specialty functions, including but not limited to, workload evaluation, position justification, continuing quality improvement, or other assignments in support of inpatient and outpatient pharmacy operations. Responsibilities: Participates in cost containment efforts through efficient use of supplies, services, and time management. Remains flexible in cooperation with staffing patterns and scheduling needs for the provision of Pharmacy services and patient care needs. Follows all Covenant Healthcare policies in regards to attendance, punctuality, and break times. Models Covenant's Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation. Demonstrates excellent customer service. Communicates with customers in a professional and courteous manner, maintaining the highest level of confidentiality. Perform medication history assessments for new admissions to the hospital, providing complete information regarding each medication (i.e., drug, dose, route, frequency, indication, and last dose taken-date/time). Verify patient allergy information and ensure complete documentation (i.e., substance, allergy category, reaction description). Obtain Medication Histories and allergy information for new admissions to the hospital in a timely manner, utilizing all possible resources (i.e., communication with patient, medication history lists, medications brought in by patient, physicians (family or current attending), nursing, retail pharmacies, or other medical facilities where the patient may be transferring from. Other information: EDUCATION/EXPERIENCE High school diploma is required, Associate's degree preferred. Current Pharmacy Technician Certification from a Nationally recognized organization. If exceptions are made, the technician must obtain certification no later than six months after employment or employment will be terminated. Current Pharmacy Technician Licensure in the State of Michigan. Previous experience as a retail Outpatient Pharmacy Technician required, with experience in transcription duties desired. KNOWLEDGE/SKILLS/ABILITIES Math and pharmaceutical proficiency must be demonstrated by testing and observation. Must be able to work well with the public and able to be tactful in often hectic and stressful situations. Includes proper phone etiquette. Outstanding and effective communication skills. Must be able to learn the operation of new pharmacy equipment effectively. Computer competency. Proficiency in Microsoft Word, Excel or equivalent. Sound judgment in handling confidential or sensitive issues and material. Ability to work with accuracy and meet established deadlines. Ability to work independently as needed. Ability to follow written and verbal instructions WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Constant feeling and talking. Frequent lifting up to 10 lbs. Frequent standing, walking, pushing, feeling, near vision, midrange vision, depth perception, visual accommodation, color vision and field of vision. Occasional lifting up to 50 lbs. Occasional sitting, lifting, carrying, pulling, climbing, balancing, stooping, kneeling, crouching, squatting, twisting, reaching, handling and far vision. NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT. It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.