Covenant House California jobs - 25 jobs

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Santa Clara location, we have been offering housing and supportive services to young people since May 2021. This location is also the first CA site to offer support to young families. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our multidisciplinary team. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate day to day operations and duties by adhering to our Mission Statement, Five Principals, Code of Conduct and the policies and procedures of Covenant House. Youth Engagement Specialists provide essential supervision and support, including triage of door and phones, assessing safety, preventing and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Must want to work in a diverse and inclusive environment. SCHEDULE: Per-Diem (max 24 hrs per week) SALARY RANGE: $25.37 Hourly ESSENTIAL FUNCTIONS: Provide supervision of the program, including oversight and maintenance of the various areas of the facility. Safety awareness of situations and spaces. Perform day to day operations and duties in accordance with established policies and procedures. Provide welcoming, engaging and professional phone and door coverage to include answering and responding to incoming crisis, business information and resource and referral inquiries. Crisis prevention and intervention while adhering to agency protocol for responding, reporting and seeking support. Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries. Be a proactive and involved team member and encourage youth to participate in activities. Direct supervision of the youth in the program on-site, on outings in community, and during meetings and appointments in the community. Develop knowledge of the current community resources available to clients. Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions. Lead groups and workshops on skill building as assigned. Maintain and engage in consistent communication with the multidisciplinary team by preparing shift notes and logs, as well as creating critical incident reports. Attend trainings, meetings and supervision as assigned. Function as back-up coverage, as assigned. Work directly with youth doing triage (i.e., field questions, ask what clients need, clarify the problem, etc.) Inspect common areas of the housing program for cleanliness on a daily basis. Function as Person in Charge (PIC), as designated. Be timely and present at all scheduled meetings, trainings and shifts. JOB REQUIREMENTS: EDUCATION: High School Diploma or Bachelor's Degree in Human Services or related field preferred, relevant working experience will be accepted in lieu of diploma. EXPERIENCE: Minimum of 1-2 years' experience working with youth ages 18-24. SKILLS: Must have strong verbal and written communication skills and strong organizational skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public. TRANSPORTATION: Must have a valid CA driver's license, good driving record and reliable transportation. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. KNOWLEDGE: Adolescent Development, Crisis Intervention, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: N/A EQUIPMENT USED: Computers (including email), telephone, and fax. Covenant House California is an equal opportunity employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: The Case Manager is responsible for working with youth to meet their housing, medical, mental health, employment and educational goals as they move towards becoming housed and having permanent connections. Essential functions of the position include intake and assessment, case planning, documentation, and basic individual and group counseling. The position is also responsible for providing these services within the framework of the Mission Statement, Five Principles, and the Policies and Procedures of Covenant House California. Classification: Full-time non exempt, 40 hours per week Pay Rate: $24.00 / hour ESSENTIAL FUNCTIONS: 1) Engage youth in developing their Individual Service Plan. 2) Create an ISP for each youth that addresses areas all their critical needs, through a trauma-informed and positive-youth-development model. 3) Partner with the youth to create a clear structure of addressing their needs, complete with due dates, calendars, structure, guidance, and support. 4) The case manager links clients to needed services, including making referrals, and as needed, facilitating the youth's accessing of those services. 5) Monitor client progress and aide youth in meeting their identified goals, and coaching youth to plan, implement, and follow-through. 6) Motivate clients to improve wellness along health, mental health, substance use/abuse/dependence, and other areas that will improve their overall functioning. 7) Coordinate between other departments (clinical services, outreach, residential) and work as a team to meet client needs. 8) Utilize innovative approaches to engaging youth in case management: such as conducting case management outside the building, on walks, in parks, and/or planning learning outing visits to the bank, grocery store, job-site, etc. 9) Partner with the youth to find full-time employment. This work involves resume building, cover letter writing, job applications, interview preparedness, professionalism, etc. 10) Partner with youth to identify and meet their educational goals, but not in lieu of employment which is the fastest track to self-sufficiency and to becoming housed. 11) For youth who have developmental, mental health, health, or social challenges, work with the youth to modify their case plan according, while at the same time balancing the responsibility to the youth to move them towards progress and becoming independent. 12) Provide unconditional positive regard to clients regardless of behavior, race, class, culture, country of origin, disability, gender, gay, lesbian, trans, bi, language capacity, and ability to complete case plan requirements. 13) Collaborate closely with team members to ensure that activities are focused on and in sync with the needs of youth. 14) Maintain statistics and complete reports as needed. 15) Attend weekly supervision with supervisor and all weekly meetings as assigned. 16) All other duties as assigned JOB REQUIREMENTS: EDUCATION: Bachelor's Degree in Psychology, Sociology, Social Work or a related field preferred, but will consider additional relevant experience. EXPERIENCE: 2-3 years of professional experience working with at-risk/homeless youth, homeless services, child welfare or serving other at-risk groups. SKILLS: Prior Case Management Experience and an ability to build positive rapport with youth. Knowledge of the full range of public and social services in Alameda County and the Greater Bay Area for low-income, homeless, and foster youth. Excellent communication skills, as demonstrated by on-point, timely, and professional correspondence, both written and verbal inter-agency coordination skills (scheduling appointments, and maintaining collaboration with multiple stakeholders and providers). Communication with and about youth must reflect a “strength based” and “trauma informed” approach. MUST be bilingual - English/Spanish. TRANSPORTATION: Must have reliable transportation, a valid California driver's license and good driving record. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Be able to communicate effectively orally and in written form. Computers, calculators, fax machines, telephone and other equipment required. Covenant House California is an Equal Opportunity Employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY Covenant House California is seeking a dynamic and compassionate leader to serve as the Support Services Manager (SSM) at our Oakland site. This pivotal role ensures the delivery of high-quality, mission-aligned services to young adults (ages 18-24), supporting both shelter residents and young people in the community accessing services through our Wellness Center and Oakland and Hayward Access Point locations. Reporting directly to the Director of Oakland Programs (DOP), the Support Services Manager oversees the daily operations of the Wellness Center, which offers a wide range of supportive services and serves as Alameda County's Access Point for Youth. The SSM will lead a multidisciplinary team of nine staff members, including: three Coordinated Entry Specialists, one Peer Support Specialist, one CalAIM Housing Navigator, one Employment Specialist, and three Rapid Rehousing Case Managers This role is critical to maintaining safe, effective, and contract-compliant service delivery strategies. The ideal candidate will bring both experience and passion to foster a collaborative, enriching environment for staff-one that holistically supports the diverse needs of the youth we serve. ESSENTIAL DUTIES & RESPONSIBILITIES Leadership & Team Management The hiring, coordination, supervision, scheduling, coaching, evaluation, and training of Support Services team members who are responsible for ushering in a high standard of service delivery to qualified young adults in our Wellness Center spaces in Oakland and Hayward. Assist in setting and coordinating weekly/monthly staff schedules to ensure appropriate coverage. This includes providing emergency back-up staff coverage as needed during staffing shortages or during crisis situations. Facilitate staff team meetings for informational and training purposes in conjunction with the DOP and the Northern California Programs team. Work collaboratively with site leadership and Human Resources on all talent management matters (e.g. on-boarding, performance issues, evaluations, and terminations as needed). Monitor and review staff timesheets for appropriate timecard punches, punch edits must include notes/justification and never to off-set late/early arrivals or adjust for overtime, reviews and signs final time sheets for staff he/she supervises (or as needed/approved). Assign and monitor staff responsibilities for any given shift, including but not limited to: file audits, quality assurance of service delivery for client meetings, update documents, and create staff schedules that resemble the availability of the young adults who we serve. Participate as part of CHC's Oakland's site management team. Attend relevant meetings and trainings and collaborate on special projects aimed at strengthening integrated services model across the agency. This position will also participate in the in the regional “Admin On-Call” rotation. Program Oversight & Delivery Manage and coordinate direct care services provided to young people in the Coordinated Entry System, within the various residential programs, as well as the RRH living offsite. Support and Monitor Safe Haven shelter and ROP census to ensure compliance with CHC open intake, restriction, discharge and re-entry policies and procedures. Ensure ongoing monitoring and carrying out of strategic plan goals for residential program are in alignment with the CHI program model expectations. Authorize emergency shelter for youth, in conjunction with the DOP and program management team. Provide crisis intervention to young people in the Wellness Center space, as well as the residential spaces. Support restorative justice practices, healing circles, mediations and community meetings, as appropriate. Ensure opportunities for training and supportive supervision around trauma-informed care, harm reduction, relentless engagement, motivational interviewing, and other training priorities for engagement are working for the young adults we serve. Participate in weekly case reviews, participate in Success Plan meetings/coordination, when applicable and ensure program model engagement amongst your team members. Under the guidance of the DOP, the SSM will facilitate appropriate coordination meetings, interact with targeted stakeholders, arrange applicable workshops for staff, assist in the collection of documents that will assist in audits/monitoring and collaborate with internal teams. Supervise and support the Employment Specialist in carrying out employment activities, workshops, partnerships, and overseeing the youth internship opportunities on campus. Strategic Collaborations & Community Engagement Engage with CHC Oakland's Community Involvement Coordinator and Youth Advisory Board (YAB) to support monthly workshops, events, and in-kind donations. Collaborate with DOP to work with Alameda County YAB Coordinator and to represent CHC in community Youth Homelessness Demonstration Program (YHDP) efforts to build referral networks, strengthen partnerships, and alleviate barriers to engagement. Ensure that procedures necessary to effectively track and evaluate grant outcomes are developed and consistently implemented for Support Services and Wellness Center programs. Provide DOP and Program leadership with programmatic recommendations based on the analysis of outcome achievements. Data, Reporting, & Compliance Ensure that procedures to effectively track and gather data for internal and external reports are developed and consistently implemented to accurately report upon grant outcomes by submission deadlines. Assist in the management of annual budgets for the grants under DOP to ensure that resources are used effectively and efficiently. This includes petty cash reconciliation, bus passes, taxi vouchers, in-kind donations, etc. are tracked and accounted for on a monthly basis. Work closely with Data/Quality Assurance to ensure data integrity in systems such as Efforts to Outcomes (ETO) and Homeless Management Information System (HMIS). *Other Duties As Assigned. JOB REQUIREMENTS EDUCATION: High School Diploma required. Associates or Bachelor's degree in a human services-related field preferred. EXPERIENCE: Experience working with youth and young adults, preferably those that have experienced homelessness and/or trafficking. Demonstrated expertise in trauma-informed, culturally responsive practice and harm-reduction frameworks. Must have 2-3 years management/supervisory/coordination experience working within a residential setting, case management experience preferred. KNOWLEDGE: Knowledge of adolescent development, case management, and crisis intervention. Knowledge of HUD, RHY, and/or similar funding regulations. Knowledge of effective practices in workforce management and/or teaching/building job readiness skills is a plus. SKILLS Excellent leadership and interpersonal skills. Strong written and verbal communication skills, excellent organizational skills and computer skills (Word, Access, Excel, etc.). Ability to manage multiple priorities and meet deadlines in a timely manner. Experience working as a part of a team, while also demonstrating initiative and ability to work independently. Community partnership and collaboration experience preferred. Bilingual in Spanish a bonus. TRANSPORTATION / TRAVEL: Must have and maintain a valid California driver's license and a good driving record and ability to drive CHC vehicles. Local travel to support client meetings and appointments. Occasional travel to other sites for training and/or support. WORK CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit, stand, or walk around the facility for prolonged periods of time. Some facilities may require regular use of stairs to access key program areas during walkabouts and while carrying our work tasks on an hourly basis at minimum. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required, staff may be asked to occasionally fill in on an overnight shift. If assigned to a regular or occasional overnight shift, staff are expected to be awake and alert. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. SUPERVISORY: Provide direct supervision The position serves as direct supervisor to up to 10 positions. Support region-based on-call coverage rotation. EQUIPMENT USED: Computers (including email), handheld two-way radios (walkie talkies), telephones, and fax used on regular basis.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oaklandlocation, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: The Peer CES (Coordinated Entry System) Specialist will be based in the Housing Resources Center / Wellness Center in Hayward and Oakland and will work under the supervision of the Support Services Director. The position will be responsible for assisting/ supporting the youth in completing CES assessments, assisting the youth in the wellness center with resources that meet their needs, linking them to services and supports, as well as providing workshops. Work includes engaging with youth experiencing homelessness surviving on the streets of Alameda County, in other drop-in centers across the County, on Junior College Campuses, and in CHC Wellness Center. The position is responsible for working collaboratively with CHC teams, staff, and other service providers in the community. The position requires a passion and skillset for positive youth engagement, the ability to problem-solve creatively, and comprehensive case management activities including building relationships, linkages, crisis prevention, and intervention. ESSENTIAL FUNCTIONS: Model positive youth engagement and support throughout the Wellness Center to all youth experiencing homelessness. Maintain a safe youth-focused environment, support referrals and linkages for youth, provide support in the space, complete case management-related tasks as assigned, and lead/co-lead workshops and activities as needed. Develop and maintain strong collaborative relationships with staff from local and state resources as required by HUD Coordinated Entry System teams within Alameda County. Support agency implementation of Alameda County's Coordinated Entry assessment tool to aid youth in the admission and application procedures for relevant housing programs. Maintain a strong understanding of community housing resources, mental health issues, and state and county resources available for youth experiencing homelessness. Work with your supervisor and the team to create safe, inclusive, and affirming spaces for all youth that we welcome into the HRC or Wellness Center space. Participate in any Youth Advisory Boards or Youth Action boards as appropriate. In addition, help youth get connected and engaged in those opportunities. Maintain a strong understanding of best practices in the field with regard to engagement, outreach, and intervention strategies specifically targeting runaways, homeless, and those in danger of sexual exploitation. Develop and maintain strong interventions for programs that stem from the framework of trauma-informed, harm reduction, and positive youth development models. Ensure that all written correspondence, demographic data, contract reports, and all other documentation are completed and submitted for review in an accurate and timely manner in ETO and HMIS. Act as a representative of Covenant House California when attending community meetings or forums on issues centering on homelessness or mental health issues. Maintain a presence at North-County Outreach Collaborative and other community-based meetings as appropriate. Travel between the spaces located in Oakland and Hayward. Collaborate with the other team members in those locations and ensure that youth know when and where to find us. Attend all onsite trainings hosted by CHC and those that are hosted by the County of Alameda. Stay up to date on all HMIS and CES trainings and reporting guidelines with the team. Other duties as assigned. JOB REQUIREMENTS: EDUCATION: High School diploma or GED preferred but not required. EXPERIENCE: Lived experience is required. Minimum of 1-2 years of youth work experience is required in addition to having experience working with community-based programs for youth experiencing homelessness and vulnerable populations. Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public. SKILLS: Must exercise appropriate independent authority when needed. Must have the ability to make independent decisions for client placement. Must be knowledgeable in the areas of crisis intervention, mental illness, and community-based service delivery. Must have good organizational skills. Must have excellent verbal and written communication skills. TRANSPORTATION: Must have reliable transportation. A valid California driver's license with a good driving record is preferred. WORKING CONDITIONS: Full Time, must be able to stand for extended periods of time, bend and lift as needed 30-40 pounds. SUPERVISORY: N/A Covenant House California is an Equal Opportunity Employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our communities is a state-wide effort to align the fact that ‘housing is healthcare' and a human right. The new position of YHDP Housing Navigator will be part of creating an outreach intervention that supports young people experiencing homelessness get connected and have support to navigate/problem-solve their experience and ultimately get housed quickly. This includes brokering relationships with local property owners and management companies, marketing and packaging the program and the youth in a manner that appeals to the property owners and management companies. There is also heavy relational and case management like services such as mentoring, coaching, behavioral support, education and employment referral, transportation, and resource and benefits navigation to address the overall needs of each youth. This is a new position, so this Housing Navigator staff member needs to be flexible, creative, responsive and curious on how to implement and meet the expectations of the funder and our young people. Essential Functions: Outreach and engage with new young people that are matched through the system to our age group and housing instability criteria. This includes phone contact, emails, texting, going out to meet a young person where they are. Match participants with Housing Transition Navigation (HN) services, including housing opportunities; help them build relationships within the community to ensure positive and beneficial placements and outcomes. Assist in connecting participants to supportive services such as mental health, health, substance abuse, employment, and education both at Covenant House California and with external service providers; provide linkage to mainstream resources, such as SNAP, DPSS, Social Security, and Medi-Cal; act as liaison for those resources. Accurate document services, responsible for enrolling young people/referrals into the system for benefits; this will include completion of forms, compliance, timely submission into database. When required, this will also include complete data entry into HMIS and ETO, preparing monthly reports for the QA team and Finance team as requested. Participate in any meetings, trainings and community connection opportunities as indicated. When appropriate, support with onboarding new case managers to understand and refer youth appropriately into services. Utilizing Housing First principles to help youth currently experiencing homelessness and those who formerly experienced homelessness obtain, move into, and keep their homes; Providing supportive services to housed consumers enrolled in housing tenancy and sustaining services (TSS) in accordance with the DHCS Policy Guide; Once young people are housed, provide early interventions and support when housing issues arise, and continue providing support to all program participants regarding housing concerns and housing rights; CLASSIFICATION: Non-Exempt, 40 hours per week SALARY RANGE: $22.50/hour JOB REQUIREMENTS: EDUCATION: Bachelor's Degree preferred in field related to Social Services or relevant field. Equivalent work experience and training will be considered. EXPERIENCE: Must have 2-3 years' experience providing direct services to high-risk youth including counseling and advocacy; because of the nature of this position, experience with real estate, rental properties and or sales a bonus. SKILLS: Working knowledge of Housing First model, Trauma Informed Care, principles of harm reduction and positive youth development. Sensitive to the needs of young people experiencing homelessness and human trafficking and strong desire to serve CHC's mission and the young people that come through our doors. Strong computer skills and knowledge including word processing, spreadsheets, and database operations, Preferred experience with HMIS and ETO a plus. Knowledge of adolescent development, case management, and crisis intervention. Excellent written and verbal communication skills, public speaking skills and comfort in representing CHC in the community. Must be able to work independently as well as part of the interdisciplinary team, property owners/managers, vendors and the public. Bi-lingual English/Spanish strongly preferred. TRANSPORTATION: Must have and maintain a valid California driver's license and a good driving record; must be able to ability to drive CHC vehicles. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit, and stand for prolonged periods of time. Some weekend/holiday work may be required. SUPERVISORY: The position is supervised by the Norcal SVP and does not have any direct reports. Covenant House California is an equal opportunity employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. The Maintenance Tech is responsible for performing highly diversified duties to install, troubleshoot, repairs for the Oakland location. The Maintenance Tech will ensure compliance according to safety, livable conditions and processes to support the achievement of Covenant House California's mission, principles and values. CLASSIFICATION: Part-Time ~10 hours per week PAY RATE: $30.00 /hour ESSENTIAL FUNCTIONS: Perform highly diversified duties to install, fix and maintain the physical and aesthetic aspects of each of the Oakland site. Provide emergency/unscheduled repairs of all of the aspects of the facility and grounds, as well as performing scheduled maintenance repairs. Perform weekly facility walk-throughs at each site and complete checklist to be reviewed by supervisor to identify any potential risks or areas that need to be fixed or repaired or replaced. It important for the facility walk through to be shared with the site supervisor as well. Perform simple maintenance duties and responsibilities. Read and interpret equipment manuals and work orders to perform required maintenance and service. Diagnose problems, replace or repair parts, test and make adjustments. Perform a variety of plumbing maintenance and carpentry functions. It should be noted that the position is not required to be an ‘expert' in all types of repairs and that whenever a job is beyond the scope of technician's training or experience, it is the Maintenance Tech's responsibility to inform management that an outside vendor should be called to complete the job. This is to ensure safety of technician, our sites and property. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Other duties as assigned. JOB REQUIREMENTS: EDUCATION: High School diploma or equivalent. EXPERIENCE: 2+ years basic building maintenance experience. SKILLS: Must have good basic maintenance skills. Must be able to juggle multiple tasks and prioritize well. Must be able to communicate effectively with site leadership, and must also have basic computer skills. Must have a good driving record for use of agency vehicles. TRANSPORTATION / TRAVEL: Employee can drive own vehicle and turn in mileage on a weekly or monthly basis for reimbursement. Employee may also use the agency vehicles as available. WORKING CONDITIONS: General business/office environment. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing for significant periods of time. The employee must frequently lift and/or move items up to 75 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is frequently exposed to various products and tools that fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. EQUIPMENT USED: Must be able to safely operate a variety of power tools and maintenance equipment. Must also be able to use computers, calculators, fax machines, telephone and other equipment required. SUPERVISORY DUTIES: None Covenant House California is an Equal Opportunity Employer.

Job Description JOB TITLE: Associate Director of NorCal People Operations REPORTS TO: Director of People Operations CLASSIFICATION: Full-time / EXEMPT TYPE: Hybrid STARTING PAY: 89,360-$111,700 (annual salary) Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. Over the past 36 years, our services have grown and expanded, and we serve more than 1,500 young people every year. Equal employment opportunity and having a diverse staff are fundamental principles at Covenant House California. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, marital/parental status, political affiliation, citizenship, disability, genetic information, veteran/ military status, or any other protected characteristic as established under law. We are looking for people who, like us, believe that every young person deserves a place to belong. There are two of these positions available - one to be in Los Angeles and one to be in Oakland. This is a hybrid position, with requirement to be in-office at least 3 times a week. As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Norcal: The Associate Director of NorCal People & Culture (ADPO) serves as a trusted partner and advisor to people leaders and staff in Northern California. The Northern California region includes our Oakland, Hayward, and Santa Clara locations. This role provides day-to-day guidance on employee relations, recruitment, performance management, and compliance. Additionally, the ADPO will play a key role shaping CHC's organization culture, advancing, engagement strategies while supporting the building and continuous improvement of HR practices that reflect dignity, compassion, and belonging. The ideal candidate has deep knowledge of employee relations and employment law, with a proven ability to resolve conflicts, build trust, and foster inclusive and positive workplaces. ESSENTIAL FUNCTIONS: Strategic HR Partnership Serve as a liaison between regional leaders and staff and the central People & Culture team Collaborate with senior management to develop and implement HR strategies that support the organization's overall mission and strategic objectives Work in collaboration with regional supervisors/managers to proactively identify current and future hiring needs and to provide HR support and guidance for regional and site-based priorities Provides guidance and input on terms for hires, transfers, promotions, reorganizations, and reclassifications; monitors and reports on workforce planning and succession planning. Develop relationships across the organization and deliver value-added service to management and employees that reflect the strategic objectives of the organization while also demonstrating the organization's values in action. Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies that address site, regional, and org-wide needs. Employee Relations Act as the primary HR point of contact for regional leaders and staff to provide day-to-day guidance and support on HR matter. Provide guidance on employee well-being, performance management, grievances, and conflict resolution. Conduct thorough, fair, and confidential investigations as needed. Build morale and engagement by strengthening work relationships and fostering an inclusive environment. Policy, Compliance, & Operations Maintain comprehensive knowledge of legal requirements related to day-to-day management of employees in order to reduce legal risks and ensure regulatory compliance Monitor compliance with employment law and regulations Analyze and propose changes to HR policies and procedures Support HR Director and collaborate with HR generalist on execution of basic/primary HR operations functions (benefits open enrollment, payroll administration, training & onboarding, basic employee inquiries) Talent & Performance Management Support hiring managers in recruitment, interviewing, and onboarding to ensure new employees feel welcomed and supported. Provide coaching and training to supervisors on effective management and performance review practices to ensure on-time submission of quality and comprehensive annual and mid-year performance evaluations Collaborate with cross-cross functional leaders to identify training needs, monitor and evaluate training programs for effectiveness, and maintain training records Support ongoing employee development, career growth, and retention strategies. JOB REQUIREMENTS: EDUCATION: Bachelor's degree required; Master's degree in Human Resources, Business, or related field preferred (or equivalent experience). HR Certification (PHR, SPHR, SHRM-CP/SCP) preferred. EXPERIENCE: Minimum of 5-7 years working in employee relations and compliance. Experience supporting hiring, recruiting, onboarding, and offboarding of employees. Experience analyzing metrics and assessing employee data to find root causes and to partner with people leaders to develop short-, medium- and long-term plans for a variety of staff development, staff engagement, and talent management strategies. Expertise investigating and documenting complex ER-related issues. KNOWLEDGE / SKILLS: Strong knowledge of CA and federal employment law (Title VII, ADA, FMLA, FLSA). Demonstrated success in employee relations, investigations, and coaching managers. Excellent communication, conflict resolution, and analytical skills. Ability to prioritize and manage multiple projects in a fast-paced environment. Trusted advisor who demonstrates empathy, honesty, and professionalism. Desire to be engaged with employees with regard to Human Resources practices and committed to fostering an inclusive environment. Proficiency in Microsoft Office, Adobe Acrobat, and HRIS/ATS systems (Trinet experience preferred). Though not required, experience in residential-based programs and/or supporting 24/7 operations is considered a valuable asset. TRANSPORTATION: Must have and maintain a valid CA driver's license, good driving record and reliable transportation as a physical presence will be required to support operations within the assigned region. Occasional local, air, and/or overnight travel may be required to attend trainings, meetings, or special projects. WORKING CONDITIONS: This position has confidential status. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The noise level in the work environment is usually moderate to loud. This is a Full-Time 40 hour per week position that may require occasional evening SUPERVISORY DUTIES: This position does not have any direct reports, but works collaboratively across functions and provides counsel, coaching, and advice to other people leaders. EQUIPMENT USED: Telephones, computers, computer peripherals, Microsoft Suite, email, and internet programs. ADDITIONAL: As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. To Apply for this, or other roles, please visit ********************************************

Job Description Covenant House California (CHC) is seeking a dynamic and reliable individual to serve as Office Manager at the organization's corporate office in Hollywood, CA. CHC is the largest provider of Transitional Aged Youth (TAY) homeless services in Los Angeles, Orange County, Santa Clara, Santa Cruz and Alameda County. Serving over 2,000 youth each year through a broad spectrum of services, CHC has more than doubled in size during the past 3 years. The Office Manager is a key individual in serving the agency in ensuring a high-functioning front office, procurement and site operations role. Covenant House California has a deep commitment to diversity, equity, inclusion, and equal opportunity. We are committed to building a team that is representative of the young people we serve. We value a diverse team of people whose lived expertise informs their relationship to our work. Women, trans-and gender-nonconforming folks, LGBTQ+ people, BIPOC (Black, Indigenous, People of Color) and individuals with disabilities are strongly encouraged to apply. POSITION SUMMARY: Under the general supervision of the agency's Director of Operations in Los Angeles, this position is responsible for managing the office operations for Covenant House California (CHC). This role includes administrative support, purchasing, and facility coordination for the agency. The Office Manager maintains purchasing documents, files, administrative records, and databases, and coordinates with the CHC maintenance staff and Director of Operations for facility-related duties and is a key liaison with external vendors. ESSENTIAL FUNCTIONS: Office Management: • Oversee the day-to-day office operations, ensuring a well-organized and efficient workplace. • Manage office supplies inventory, ordering, and distribution to staff as needed. • Responsible for all incoming mail opening, review, and proper routing to appropriate staff and executive leadership. • Coordinate maintenance and repair services for office equipment and facilities. • Laison to vendors and services providers - setting up new accounts, billing and invoicing, etc. • Ensure compliance with health and safety regulations within the office environment. Purchasing: • Verify all approved requisitions and work orders, contact vendors for pricing and bids, and prepare purchase orders (PO) in accordance with established policies and procedures. • Coordinate with vendors to ensure timely and satisfactory delivery of goods and services. • Receive items ordered, compare with PO, distribute to requisitioners, and provide Accounts Payable with proof of receipt. • Maintain records and purchase orders of all contracts and leases of services and equipment, coordinating renewals with the Director of Operations and Finance staff. • Maintain inventory levels to minimize out-of-stock situations for general office supplies. • Coordinate with the maintenance worker to ensure vendors deliver and complete all purchase orders related to facility repair and maintenance satisfactorily. • Maintain all purchasing documents, files, and data to ensure the availability of documentation and compliance with established policies and procedures. Administrative Support: • Coordinate facility issues and emergencies with CHC maintenance staff and the Director of Operations for immediate resolution, including vendor contact, bids, and preparation of purchase orders. • Participate in meetings and workshops to convey and gather information required to perform job functions. • Interface with the agency's Finance Department regarding purchasing, billing, and contract • management for purchasing. • Assist Director of Operations in various administrative and clerical tasks as needed including data entry, filing, and follow-up to departments. Other related duties assigned from time to time • Assist with all audit request and document needs on an ad-hoc basis. • Perform other related duties as assigned from time to time. JOB REQUIREMENTS: EDUCATION: Bachelor's Degree preferred, or High School Diploma with at least 5 years of experience. EXPERIENCE: Minimum of three (5) years' experience in comparable positions with proven results, preferably in a non-profit agency. SKILLS: College-level oral and written communication skills, as well as exceptional organizational skills. Capacity to handle multiple tasks. Must be highly proficient in Microsoft Word, Excel, Power Point and Raiser's Edge, etc. Attention to detail, ability to prioritize and handle multiple projects at one ????me and be able to work well with diverse personalities within a very fast-paced dynamic culture. TRANSPORTATION: Valid California driver's license and a good driving record. WORKING CONDITIONS: General business/office environment. Must be able to li???? up to 40-50 lbs. on occasion, bend, sit and stand for prolonged periods of ????me. On occasion, work outdoors in all weather conditions during facility check with the maintenance worker regarding completed PO's which sometimes involve dust, noise and fumes. Some weekend/holiday work may be required. Full-time, 40 hours per week. EQUIPMENT USED: Computers, calculators, fax machines, telephone and other equipment required.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package,, including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. CLASSIFICATION: Exempt Salary 40-hrs / week SALARY RANGE: Unlicensed range is $75,520 - $94,400 Licensed range is $82,720 - $103,400 POSITION SUMMARY: The Licensed Mental Health Clinician is responsible for providing and coordinating services that promote the emotional, mental, and social well-being of youth in our Los Angeles based programs. This would include providing therapy, clinical consultation within the case management support, and staff training. The Licensed Mental Health Clinician will work in collaboration with the other program leadership to ensure that assessments, service planning, documentation and interdisciplinary teamwork effectively engages to work with the young people we serve. The position also assists in supporting and ensuring that documentation, data tracking and reports for contracts and grants are prepared accurately and timely. The Licensed Mental Health Clinician will also work to enhance and support our work and programming for trafficked youth. All staff at CHC are expected to roll up their sleeves and lead alongside their teams, to foster, train, and support each staff around the relentless engagement of the young people we serve and a deep commitment to our mission. The ideal candidate will have experience working with youth that have experienced homelessness and trafficking, the LGBTQ+ community, and/or whom often face multiple issues and have complex needs. This person will have knowledge and/or experience working with youth development programs, within a harm reduction framework, using trauma informed practices and will value working with a multi-disciplinary team to create a safe inclusive environment for all. ESSENTIAL FUNCTIONS: Provide appropriate individual and group therapeutic interventions to youth in our residential and alumni programs across Los Angeles sites. Assist in crisis intervention and support to staff in various programs through an engaged coaching and mentoring approach. Facilitate debriefing opportunities with program leadership to be used as teachable moments and creating feedback loops to better inform our programs and interventions with youth. Day to day leadership and operational management to ensure the quality of services in CHC residential services including on-going training and clinical support of the case managers and YES staff in collaboration with program leadership. Collaborate with Training Director and program leadership to ensure annual and ongoing training of program staff regarding mental health and substance use with a harm reduction, trauma informed, and housing first approach. In collaboration with the Residential Director and SVP, work to provide timely, accurate and thorough documentation of direct services to youth through ETO, Therapy Appointments, and other assigned databases. Participates in and co-facilitates monthly case reviews with the Residential Directors at the various sites and in support of alumni and community housing program participants Supervises and supports master level interns, adhering to school and agency supervision requirements, completing supervision documentation, and writing student evaluations. Ensures that CHC is adequately and consistently represented in community and service provider meetings related to mental health services and supports. Creates and updates community mental health and substance abuse treatment resources. Coordinates and supports a seamless referral process for our youth to these community resources. Other duties as assigned. JOB REQUIREMENTS EDUCATION: Master's degree in social work, counseling, psychology (or related field). Is licensed by, and in good standing with, the California Board of Behavioral Sciences, and is permitted to practice psychotherapy in the State of California. EXPERIENCE: 2+ years of experience in mental health, youth services and/or residential setting (preferably with runaway and homeless youth). SKILLS: Clinical mental health knowledge and skills working with individuals experiencing homelessness, trafficking and substance use. Excellent organizational skills. Ability to work effectively both independently and within a team approach. Ability to provide clinical service is individual and group sessions. Community resource expert. Ability to communicate effectively both orally and in written form. Bilingual in Spanish preferred. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit, and stand for prolonged periods of time. The noise level in the work environment is usually moderate to loud. This is an in-person, 100% Full-Time (40 hour per week) position. Sitting, standing, walking and driving for prolonged periods may be required. As the shelter is a 24/7 operation, some non-traditional hours on weekends and evenings may be required as a condition of employment. TRANSPORTATION:This position may require occasional travel by car to support program participants at various sites and locations. Must have a valid CA drivers license, reliable transportation, and a good driving record. KNOWLEDGE/TRAINING: Experience working with youth that have experienced homelessness and trafficking, the LGBTQ+ community, and/or whom often face multiple issues and have complex needs. This person will have knowledge and/or experience working with youth development programs, within a harm reduction framework, using trauma informed practices. SUPERVISORY DUTIES: The position may be asked to supervise and/or support masters-level interns and/or field placement students. EQUIPMENT USED: Telephones, computers, computer peripherals, Microsoft Suite, email, and internet programs. ADDITIONAL: As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California is an Equal Opportunity Employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. POSITION SUMMARY: To manage, coordinate, supervise, and train a team of paraprofessional counselors to ensure the delivery of services to youth in the Safe Haven in accordance with the Covenant House Mission and Covenant House California Policies and Procedures. This position functions as supervisor of either the Safe Haven Day, Evening or Overnight shift. This position is required to adhere to all agency policies/procedures and practices and ensures staff he/she supervises does the same. ESSENTIAL FUNCTIONS: (Duties and functions performed based on the shift assigned) Staff/Team/Program Manage and coordinate direct care services provided to youth on a particular shift. Provides direct oversight, supervision, coaching and training to Resident Advisor Staff. Provide direct supervision and oversight to the Security Officer on shift, as well as coordinating safety and security services in conjunction with the SVP, Southern California. This includes; revising safety and security policies, training for staff as well as maintaining the security officer schedule for the shift and collaborating with other Residential Managers to ensure no gaps in Security coverage. Hold staff team meetings for informational and training purposes in conjunction with the SVP, Southern California. Responsible for scheduling/coordinating weekly/monthly Residential staff and Security Officer schedules to ensure appropriate coverage 7 days per week per shift. Provides/arranges emergency back-up staff coverage as needed during staffing shortages. As an exempt manager in the event of a serious staff shortage or a crisis situation, may be required to cover a shift(s) as determined by the DRS. Monitor staff for appropriate time card punches, punch edit's must include notes/justification and never to off-set late/early arrivals or adjust for overtime, reviews and signs final time sheets for staff he/she supervises (or as needed/approved). Assign and monitor staff responsibilities for the shift, including but not limited to: medication distribution, supervision of youth and activities, cleanliness of facility, facilitation of morning and night meetings, transportation of youth to appointments, facilitation of group activities. Conduct daily shift transition meetings and scheduled staff meetings. Identify training needs for monthly staff trainings. Work with the SVP, Southern California in curriculum building and provision of trainings for Resident Advisor Staff and Security Officer Staff. Provide recommendations and assist in the hiring procedures for open positions on the shift. Assist in updating Policy and Procedures as needed for programmatic changes. Milieu/Youth Monitor census to ensure compliance with CHC open intake, restriction, discharge and re-entry policies and procedures. Ensure ongoing monitoring and carrying out of strategic plan goals for Safe Haven. Provide crisis intervention to residents, as appropriate. Assist youth in the follow through of assignments and tasks delineated on individual case plan. Maintain awareness of case management process and issues for individual youth. Attend all weekly team CPR / case review meetings as appropriate by shift. Responsible for taking the lead on residential follow-ups including identifying pending restrictions and coordinating decisions with the SVP, Southern California. Assist with youth intakes, restrictions, discharges and ensure the proper following of procedures. Provide appeal process for restricted youth (as appropriate to shift). Authorize emergency shelter for youth, in conjunction with the SVP, Southern California and Outreach Manager as appropriate. When scheduled he/she provides coverage as the “Administrator-On-Call” for residential services. Responsible to monitor the use of petty cash which includes submission of all receipts per transition to the Custodian(s) and ensures that transactions of bus tokens/ tap cards for residents are accurate and can be accounted/reconciled by the Accounting department. Other duties as assigned. JOB REQUIREMENTS: EDUCATION: Bachelor's Degree in Human Services or related field experience required. EXPERIENCE: Experience with at-risk youth, preferably runaway and homeless youth. Must have 1-3 years management/supervisory experience working within a residential setting, case management experience preferred. SKILLS: Knowledge of adolescent development, crisis intervention, Part-R, CPR and First Aid. Must have good organizational skills and the ability to communicate with members, clients, vendors and the public. Ability to exercise appropriate authority when needed and good judgment in crisis situations, good written and verbal communication skills. TRANSPORTATION: Must have a valid CA driver license, have reliable transportation and a good driving record. Requires approval as a CHC authorized driver and transport clients/staff if needed using agency transportation. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. SUPERVISORY DUTIES: Provide direct and indirect supervision to Resident Advisors, Safety Officers, Per Diems and Volunteers. EQUIPMENT USED: Computers (including email), telephone, and fax used on regular basis Covenant House is an Equal Opportunity Employer

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Under the supervision of a Director, the Case Manager is responsible for provision of case management and custodial services within CHC. Essential functions of the position are client intake and assessment, case planning, documentation, and basic individual and group counseling. The position is also responsible for providing these services within the framework of the Mission Statement, Five Principles, and the Policies and Procedures of Covenant House California. ESSENTIAL FUNCTIONS: Provide case management services. The goal at Covenant House California is to develop positive relationships with the residents through the effective utilization of the case management system. This system includes: a. Intake: Welcome youth to the program; Review intake documentation b. Full Assessment: Review and integrate the Initial Background Interview (IBI) into the Individual Service Plan and the accessing of resources for the youth. c. Individual Service Plan: Develop an Individual Service Plan (ISP) with the youth upon completion of assessment; Revise and update the ISP as necessary. An updated plan is written, at minimum, after two weeks of intake, and upon the transition to a new Phase in the program; Maintain a calendar of the youth's work schedule, appointments, etc., in conjunction with the case plan; Develop and maintain knowledge of and connection to community resources; Make appropriate referrals for services within CHC and to community agencies; Engage in positive transition planning with the youth. d. Documentation: Document regular progress notes in youth's case record (HMIS and ETO) for those youth assigned to his/her case load. Complete documentation specific to external grants as required; Document pertinent information in Transition Log, Critical Incident Reports, Follow-Up forms, etc., as necessary. e. Case Review: Prepare and present assigned cases at monthly Client Progress Review Meetings. f. Group Facilitator: Facilitate psycho-educational and support group activity with youth on a regular basis. Provide custodial supervision as follows: a. Punctuality and consistency for assigned shifts as well as all scheduled meetings, including transition, staff meetings, and training. b. Perform duties as assigned to meet the needs of youth and ensure adherence to the daily program schedule. This includes, but is not limited to: facilitating group case management meeting with youth; ensuring the cleanliness and safety of the facility; providing crisis intervention, as necessary; providing regular supervision of residents and activities. 3. Other program duties as assigned by the Director. Such duties may include, but are not limited to the following program areas: HOPWA, ILP, HMIS, charts/chart room audits, or other specialized contract duties. JOB REQUIREMENTS: EDUCATION: Bachelor's degree in Psychology, Sociology, Social Work or related field OR an Associate's degree in Psychology, Sociology, Social Work or related field and 2 years of case management experience, preferably with homeless or runaway youth. EXPERIENCE: In lieu of a Bachelor's Degree, must have a minimum of 4 years of case management experience, preferably with homeless or runaway youth. SKILLS: Must be a self-starter and team player with the ability to work with other staff. Knowledge of adolescent development, community resources, and case management skills. Must have good organizational skills and the ability to communicate with members, clients, vendors and the public. Communication with and about youth must reflect a “strength based” and “trauma informed” approach. Bilingual in Spanish preferred but not required. TRANSPORTATION: Must have a valid CA Drivers License, reliable transportation and a good driving record. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. Full-time 40 hours per week. SUPERVISORY DUTIES: This position does not perform supervisory duties EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effective both orally and in written form. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness, and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: The CES (Coordinated Entry System) Specialist will be based in the Housing Resources Center / Wellness Center in Hayward and Oakland and will work under the supervision of the Support Services Director. The position will be responsible for assisting/ supporting the youth in completing CES assessments, assisting the youth in the wellness center with resources that meet their needs, linking them to services and supports, as well as provide workshops. Work includes engaging with youth experiencing homelessness surviving on the streets of Alameda County, in other drop-in centers across the County, Junior College Campuses and in CHC Wellness Center. The position is responsible for working collaboratively with CHC teams, staff and other service providers in the community. The position requires a passion and skill set for positive youth-engagement, the ability problem-solve creatively and comprehensive case management activities including building relationships, linkages, crisis prevention and intervention. Documentation, tracking and matching youth with housing via the CES are other responsibilities for this position. ESSENTIAL FUNCTIONS: Model positive youth engagement and support throughout the Wellness Center to all youth experiencing homelessness. Maintain a safe youth-focused environment, support referrals and linkages for youth, provide support in the space, complete case management related tasks as assigned and lead/co-lead workshops and activities as needed. Develop and maintain strong collaborative relationships with staff from local and state resources as required by HUD Coordinated Entry System teams within Alameda County. Support agency implementation of Alameda County's Coordinated Entry assessment tool to aid youth in the admission and application procedures for relevant housing programs. Maintain strong understanding of community housing resources, mental health issues, and state and county resources available for youth experiencing homelessness. Work with your supervisor and the team to create safe, inclusive and affirming spaces for all youth that we welcome into the HRC or Wellness Center space. Participate in any Youth Advisory Boards or Youth Action boards as appropriate. IN addition, help youth get connected and engaged in those opportunities. Maintain strong understanding of best practices in the field with regard to engagement, outreach and intervention strategies specifically targeting runaway, homeless, and those in danger of sexual exploitation. Develop and maintain strong interventions for program that stem from the framework of trauma informed, harm reduction and positive youth development models. Ensure that all written correspondence, demographic data, contract reports and all other documentation are completed and submitted for review in an accurate and timely manner in ETO and HMIS. Act as a representative of Covenant House California when attending community meetings or forums on issues centering on homelessness or mental health issues. Maintain presence at North-County Outreach Collaborative and other community-based meetings as appropriate. Ensure that all written correspondence, demographic data, contract reports and all other documentation are completed and submitted for review in an accurate and timely manner. Travel between the spaces located in Oakland and Hayward. Collaborate with the other team members in those locations and ensure that the youth know when and where to find us. Attend all onsite trainings hosted by CHC and those that are hosted by the County of Alameda. Stay up to date on all HMIS and CES trainings and reporting guidelines with the team. Occasionally, team up with outreach workers to serve unsheltered youth living on the street or encampments in Alameda County. Other duties as assigned. JOB REQUIREMENTS: EDUCATION: High School diploma or GED preferred but not required. EXPERIENCE: Minimum of 1-2 years of youth work experience is required in addition to having experience working with community based programs for youth experiencing homelessness and vulnerable populations. Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public. SKILLS: Must exercise appropriate independent authority when needed. Must have the ability to make independent decisions for client placement. Must be knowledgeable in the areas of crisis intervention, mental illness, and community based service delivery. Must have good organizational skills. Must have excellent verbal and written communication skills. TRANSPORTATION: Must have a valid California driver's license with good driving record. WORKING CONDITIONS: Full Time, must be able to stand for extended periods of time, bend and lift as needed 30-40 pounds. SUPERVISORY: N/A

Job Description JOB TITLE: Associate Director of SoCal People Operations REPORTS TO: Director of People Operations CLASSIFICATION: Full-time / EXEMPT TYPE: Hybrid STARTING PAY: $82,720 - $103, 400 (annual salary) Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. Over the past 36 years, our services have grown and expanded, and we serve more than 1,500 young people every year. Equal employment opportunity and having a diverse staff are fundamental principles at Covenant House California. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, marital/parental status, political affiliation, citizenship, disability, genetic information, veteran/ military status, or any other protected characteristic as established under law. We are looking for people who, like us, believe that every young person deserves a place to belong. There are two of these positions available - one to be in Los Angeles and one to be in Oakland. This is a hybrid position, with requirement to be in-office at least 3 times a week. As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Socal: The Associate Director of SoCal People & Culture (ADPO) serves as a trusted partner and advisor to people leaders and staff in Southern California. The Southern California region includes our Hollywood, Anaheim, and a handful of affordable community housing locations. This role provides day-to-day guidance on employee relations, recruitment, performance management, and compliance. Additionally, the ADPO will play a key role shaping CHC's organization culture, advancing, engagement strategies while supporting the building and continuous improvement of HR practices that reflect dignity, compassion, and belonging. The ideal candidate has deep knowledge of employee relations and employment law, with a proven ability to resolve conflicts, build trust, and foster inclusive and positive workplaces. ESSENTIAL FUNCTIONS: Strategic HR Partnership Serve as a liaison between regional leaders and staff and the central People & Culture team Collaborate with senior management to develop and implement HR strategies that support the organization's overall mission and strategic objectives Work in collaboration with regional supervisors/managers to proactively identify current and future hiring needs and to provide HR support and guidance for regional and site-based priorities Provides guidance and input on terms for hires, transfers, promotions, reorganizations, and reclassifications; monitors and reports on workforce planning and succession planning. Develop relationships across the organization and deliver value-added service to management and employees that reflect the strategic objectives of the organization while also demonstrating the organization's values in action. Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies that address site, regional, and org-wide needs. Employee Relations Act as the primary HR point of contact for regional leaders and staff to provide day-to-day guidance and support on HR matter. Provide guidance on employee well-being, performance management, grievances, and conflict resolution. Conduct thorough, fair, and confidential investigations as needed. Build morale and engagement by strengthening work relationships and fostering an inclusive environment. Policy, Compliance, & Operations Maintain comprehensive knowledge of legal requirements related to day-to-day management of employees in order to reduce legal risks and ensure regulatory compliance Monitor compliance with employment law and regulations Analyze and propose changes to HR policies and procedures Support HR Director and collaborate with HR generalist on execution of basic/primary HR operations functions (benefits open enrollment, payroll administration, training & onboarding, basic employee inquiries) Talent & Performance Management Support hiring managers in recruitment, interviewing, and onboarding to ensure new employees feel welcomed and supported. Provide coaching and training to supervisors on effective management and performance review practices to ensure on-time submission of quality and comprehensive annual and mid-year performance evaluations Collaborate with cross-cross functional leaders to identify training needs, monitor and evaluate training programs for effectiveness, and maintain training records Support ongoing employee development, career growth, and retention strategies. JOB REQUIREMENTS: EDUCATION: Bachelor's degree required; Master's degree in Human Resources, Business, or related field preferred (or equivalent experience). HR Certification (PHR, SPHR, SHRM-CP/SCP) preferred. EXPERIENCE: Minimum of 5-7 years working in employee relations and compliance. Experience supporting hiring, recruiting, onboarding, and offboarding of employees. Experience analyzing metrics and assessing employee data to find root causes and to partner with people leaders to develop short-, medium- and long-term plans for a variety of staff development, staff engagement, and talent management strategies. Expertise investigating and documenting complex ER-related issues. KNOWLEDGE / SKILLS: Strong knowledge of CA and federal employment law (Title VII, ADA, FMLA, FLSA). Demonstrated success in employee relations, investigations, and coaching managers. Excellent communication, conflict resolution, and analytical skills. Ability to prioritize and manage multiple projects in a fast-paced environment. Trusted advisor who demonstrates empathy, honesty, and professionalism. Desire to be engaged with employees with regard to Human Resources practices and committed to fostering an inclusive environment. Proficiency in Microsoft Office, Adobe Acrobat, and HRIS/ATS systems (Trinet experience preferred). Though not required, experience in residential-based programs and/or supporting 24/7 operations is considered a valuable asset. TRANSPORTATION: Must have and maintain a valid CA driver's license, good driving record and reliable transportation as a physical presence will be required to support operations within the assigned region. Occasional local, air, and/or overnight travel may be required to attend trainings, meetings, or special projects. WORKING CONDITIONS: This position has confidential status. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The noise level in the work environment is usually moderate to loud. This is a Full-Time 40 hour per week position that may require occasional evening SUPERVISORY DUTIES: This position does not have any direct reports, but works collaboratively across functions and provides counsel, coaching, and advice to other people leaders. EQUIPMENT USED: ADDITIONAL: Telephones, computers, computer peripherals, Microsoft Suite, email, and internet programs. As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. To Apply for this, or other roles, please visit ********************************************

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: To manage, coordinate, supervise, and train a team of paraprofessional counselors to ensure the delivery of services to youth in the Safe Haven in accordance with the Covenant House Mission and Covenant House California Policies and Procedures. This position functions as supervisor of either the Safe Haven Day, Evening or Overnight shift. This position is required to adhere to all agency policies/procedures and practices and ensures staff he/she supervises does the same. ESSENTIAL FUNCTIONS: (Duties and functions performed based on the shift assigned) Staff/Team/Program Manage and coordinate direct care services provided to youth on particular shift. Provides direct oversight, supervision, coaching and training to Resident Advisor Staff. Provide direct supervision and oversight to the Security Officer on shift, as well as coordinating safety and security services in conjunction with the SVP, Southern California. This includes; revising safety and security policies, training for staff as well as maintaining the security officer schedule for the shift and collaborating with other Residential Managers to ensure no gaps in Security coverage. Hold staff team meetings for informational and training purposes in conjunction with the SVP, Southern California. Responsible for scheduling/coordinating weekly/monthly Residential staff and Security Officer schedules to ensure appropriate coverage 7 days per week per shift. Provides/arranges emergency back-up staff coverage as needed during staffing shortages. As an exempt manager in the event of a serious staff shortage or a crisis situation, may be required to cover a shift(s) as determined by the DRS. Monitor staff for appropriate time card punches, punch edit's must include notes/justification and never to off-set late/early arrivals or adjust for overtime, reviews and signs final time sheets for staff he/she supervises (or as needed/approved). Assign and monitor staff responsibilities for the shift, including but not limited to: medication distribution, supervision of youth and activities, cleanliness of facility, facilitation of morning and night meetings, transportation of youth to appointments, facilitation of group activities. Conduct daily shift transition meetings and scheduled staff meetings. Identify training needs for monthly staff trainings. Work with the SVP, Southern California in curriculum building and provision of trainings for Resident Advisor Staff and Security Officer Staff. Provide recommendations and assist in the hiring procedures for open positions on the shift. Assist in updating Policy and Procedures as needed for programmatic changes. Milieu/Youth Monitor census to ensure compliance with CHC open intake, restriction, discharge and re-entry policies and procedures. Ensure ongoing monitoring and carrying out of strategic plan goals for Safe Haven. Provide crisis intervention to residents, as appropriate. Assist youth in the follow through of assignments and tasks delineated on individual case plan. Maintain awareness of case management process and issues for individual youth. Attend all weekly team CPR / case review meetings as appropriate by shift. Responsible for taking the lead on residential follow-ups including identifying pending restrictions and coordinating decisions with the SVP, Southern California. Assist with youth intakes, restrictions, discharges and ensure the proper following of procedures. Provide appeal process for restricted youth (as appropriate to shift). Authorize emergency shelter for youth, in conjunction with the SVP, Southern California and Outreach Manager as appropriate. When scheduled he/she provides coverage as the “Administrator-On-Call” for residential services. Responsible to monitor the use of petty cash which includes submission of all receipts per transition to the Custodian(s) and ensures that transactions of bus tokens/ tap cards for residents are accurate and can be accounted/reconciled by the Accounting department. Other duties as assigned. JOB REQUIREMENTS: EDUCATION: Bachelor's Degree in Human Services or related field experience required. EXPERIENCE: Experience with at-risk youth, preferably runaway and homeless youth. Must have 1-3 years management/supervisory experience working within a residential setting, case management experience preferred. SKILLS: Knowledge of adolescent development, crisis intervention, Part-R, CPR and First Aid. Must have good organizational skills and the ability to communicate with members, clients, vendors and the public. Ability to exercise appropriate authority when needed and good judgment in crisis situations, good written and verbal communication skills. TRANSPORTATION: Must have a valid CA driver license, have reliable transportation and a good driving record. Requires approval as a CHC authorized driver and transport clients/staff if needed using agency transportation. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. SUPERVISORY DUTIES: Provide direct and indirect supervision to Resident Advisors, Safety Officers, Per Diems and Volunteers. EQUIPMENT USED: Computers (including email), telephone, and fax used on regular basis Covenant House is an Equal Opportunity Employer

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Santa Clara location, we have been offering housing and supportive services to young people since May 2021. This location is also the first CA site to offer support to young families. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our multidisciplinary team. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate day to day operations and duties by adhering to our Mission Statement, Five Principals, Code of Conduct and the policies and procedures of Covenant House. Youth Engagement Specialists provide essential supervision and support, including triage of door and phones, assessing safety, preventing and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Must want to work in a diverse and inclusive environment. SCHEDULE: Day shift (Sunday-Thursday) 8:00am-4:30pm SALARY RANGE: $25.37 Hourly ESSENTIAL FUNCTIONS: Provide supervision of the program, including oversight and maintenance of the various areas of the facility. Safety awareness of situations and spaces. Perform day to day operations and duties in accordance with established policies and procedures. Provide welcoming, engaging and professional phone and door coverage to include answering and responding to incoming crisis, business information and resource and referral inquiries. Crisis prevention and intervention while adhering to agency protocol for responding, reporting and seeking support. Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries. Be a proactive and involved team member and encourage youth to participate in activities. Direct supervision of the youth in the program on-site, on outings in community, and during meetings and appointments in the community. Develop knowledge of the current community resources available to clients. Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions. Lead groups and workshops on skill building as assigned. Maintain and engage in consistent communication with the multidisciplinary team by preparing shift notes and logs, as well as creating critical incident reports. Attend trainings, meetings and supervision as assigned. Function as back-up coverage, as assigned. Work directly with youth doing triage (i.e., field questions, ask what clients need, clarify the problem, etc.) Inspect common areas of the housing program for cleanliness on a daily basis. Function as Person in Charge (PIC), as designated. Be timely and present at all scheduled meetings, trainings and shifts. JOB REQUIREMENTS: EDUCATION: High School Diploma or Bachelor's Degree in Human Services or related field preferred, relevant working experience will be accepted in lieu of diploma. EXPERIENCE: Minimum of 1-2 years' experience working with youth ages 18-24. SKILLS: Must have strong verbal and written communication skills and strong organizational skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public. TRANSPORTATION: Must have a valid CA driver's license, good driving record and reliable transportation. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. KNOWLEDGE: Adolescent Development, Crisis Intervention, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: N/A EQUIPMENT USED: Computers (including email), telephone, and fax. Covenant House California is an equal opportunity employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Orange County location, you will be part of a growing system of care. Opened in December 2021, CHC offers the only shelter for youth in the County, and we are excited to continue to grow the services available to youth in the coming years. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma, dentify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Full-Time and Part-Time shifts available ESSENTIAL FUNCTIONS: Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries. Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.) Direct supervision of youth on-site, on outings and during meetings and appointments in the community. Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries. Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support. Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth's situation. Be a proactive and involved team member and encourage youth to participate in activities. Lead groups and workshops on skill building and healthy choices. Develop knowledge of the current community resources available to youth. Inspect common areas of the housing program for cleanliness daily. Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports. Maintain safety awareness of situations and spaces. Function as Person in Charge (PIC), as designated. Attend trainings, meetings and supervision as assigned. Be timely and present at all scheduled meetings, trainings, and shifts. Perform day to day operations and duties in accordance with established policies and procedures. Provide supervision of the program, including oversight and maintenance of the various areas of the facility. JOB REQUIREMENTS: EDUCATION: Bachelor's Degree in Human Services or related field preferred or equivalent experience in a residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years' experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver's license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. SUPERVISORY DUTIES: This position does not perform supervisory duties. EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effective both orally and in written form. Covenant House California is an Equal Opportunity Employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. Classification: Full-Time 40-hrs per week, non-exempt employee Pay Rate: $20.49 per hour Evening Shift Schedule: 3:30pm - 12:00am POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day. ESSENTIAL FUNCTIONS: Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries. Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.) Direct supervision of youth on-site, on outings and during meetings and appointments in the community. Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries. Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support. Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth's situation. Be a proactive and involved team member and encourage youth to participate in activities. Lead groups and workshops on skill building and healthy choices. Develop knowledge of the current community resources available to youth. Inspect common areas of the housing program for cleanliness daily. Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports. Maintain safety awareness of situations and spaces. Attend trainings, meetings, and supervision check-ins as assigned. Be timely and present at all scheduled meetings, trainings, and shifts. Perform day to day operations and duties in accordance with established policies and procedures. Provide supervision of the program, including oversight and maintenance of the various areas of the facility. Function as Person in Charge (PIC), as designated. As needed, collaborate with outreach team to ensure addition of new youth referrals to shelter waitlist and keep waitlist updated with youth communication. This includes documented efforts to locate youth, support them onsite or via phone/email, as well as outreach opportunities in the community as assigned. JOB REQUIREMENTS: EDUCATION: Bachelor's Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years' experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver's license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, handheld two-way communication radio, computers, computer peripherals, and basic word processing, email, and internet programs. Covenant House California is an equal opportunity employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our multidisciplinary team. All CHC staff work together to facilitate safety and comprehensive programming for youth in our crisis shelter and transitional living program. YES's facilitate day to day operations and duties by adhering to our Mission Statement, Five Principals, Code of Conduct and the policies and procedures of Covenant House. Youth Engagement Specialists provide essential supervision and support including: triage of door and phones, assessing safety, preventing and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Must want to work in a diverse and inclusive environment. Youth Engagement Specialists who work overnight shifts must remain awake and staff must complete overnight checklist to ensure facility is prepared for next day. ESSENTIAL FUNCTIONS: Provide supervision of the shelter, including oversight and maintenance of the various areas of the facility. Conduct bag and pocket checks, and have youth walk through the metal detector or use a metal detector wand, each time youth enter the building. Store and lock up safety weapons and confiscate any prohibited items. Conduct wellness checks in youth bedrooms on assigned schedule during each shift. Safety awareness of situations and spaces. Perform day to day operations and duties in accordance with established policies and procedures. Provide welcoming, engaging and professional phone and door coverage to include answering and responding to incoming crisis, business information and resource and referral inquiries. Crisis prevention and intervention while adhering to agency protocol for responding, reporting and seeking support. Build rapport with clients and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries. Be a proactive and involved team member and encourage youth to participate in activities. Direct supervision of the youth in the program on-site, on outings in community, and during meetings and appointments in the community. Develop knowledge of the current community resources available to clients. Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions. Lead a group or activity for the youth, at a minimum of once a month. Maintain and engage in consistent communication with the multidisciplinary team by preparing shift notes and logs, as well as creating critical incident reports. Enter engagement notes in our internal database, Efforts to Outcomes (ETO). Check email at the beginning of every shift, to review previous shift notes, important updates and incidents that took place. Attend trainings, meetings and supervision as assigned. Function as back-up coverage, as assigned. Work directly with clients doing triage (i.e., field questions, ask what clients need, clarify the problem, etc.) Supervise clients in completion of chores, if applicable. Inspect common areas of the shelter for cleanliness on a daily basis. Function as Person in Charge (PIC), as designated. Be timely and present at all scheduled meetings, training sessions and shifts. JOB REQUIREMENTS: EDUCATION: High School Diploma or bachelor's degree in human services or related field preferred, but relevant life and/or work experience will be considered in lieu of diplomas. EXPERIENCE: Minimum of 1-2 years' experience working with youth ages 18-24. SKILLS: Must have strong verbal and written communication skills and strong organizational skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public. TRANSPORTATION: A valid CA driver's license, and good driving record highly preferred. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. KNOWLEDGE: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: N/A EQUIPMENT USED: Computers (including email), telephone, and printer. Covenant House California is an equal opportunity employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day. ESSENTIAL FUNCTIONS: Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries. Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.) Direct supervision of youth on-site, on outings and during meetings and appointments in the community. Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries. Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support. Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth's situation. Be a proactive and involved team member and encourage youth to participate in activities. Lead groups and workshops on skill building and healthy choices. Develop knowledge of the current community resources available to youth. Inspect common areas of the housing program for cleanliness daily. Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports. Maintain safety awareness of situations and spaces. Attend trainings, meetings, and supervision check-ins as assigned. Be timely and present at all scheduled meetings, trainings, and shifts. Perform day to day operations and duties in accordance with established policies and procedures. Provide supervision of the program, including oversight and maintenance of the various areas of the facility. Function as Person in Charge (PIC), as designated. As needed, collaborate with outreach team to ensure addition of new youth referrals to shelter waitlist and keep waitlist updated with youth communication. This includes documented efforts to locate youth, support them onsite or via phone/email, as well as outreach opportunities in the community as assigned. JOB REQUIREMENTS: EDUCATION: Bachelor's Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years' experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver's license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Must be able to navigate a two-level building using the stairs unassisted. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, handheld two-way communication radio, computers, computer peripherals, and basic word processing, email, and internet programs. Covenant House California is an equal opportunity employer.