JR0062540 Associate Customer Service Rep
Remote or Louisville, KY Job
Key Responsibilities: Serves as the point of contact for customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers.
***Shift Details - 11:30pm - 8:00pm
Minimum Requirements:
High School Diploma or GED
Required Skills:
Ability to complete multiple activities while utilizing excellent customer service skills
Demonstrate ability to communicate clearly in both written and oral communication
Maintains all patient confidentiality
Other duties and responsibilities as assigned by supervisor.
Career Level - IC-Business Support - B1
Additional Information
ALL ANSWERS MUST BE "YES"
Do you have a High School Diploma or GED?
Are you able/comfortable working from home?
Director, Treasury Operations and Treasury Systems
Remote or Irving, TX Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
The Director, Treasury Operations and Treasury Systems is a key position in McKesson's corporate treasury function with responsibility for leading the treasury operations team in managing and optimizing McKesson's global liquidity. Other responsibility includes partnering with business units to develop payment solutions to enhance efficiencies and to manage and enhance our treasury systems and tools.
* Our ideal candidate will reside in the Dallas metroplex area. This position allows primarily working from home, but the team meets once every two weeks in our Irving office.
Key Responsibilities
Global Liquidity Management
* Monitor and manage the company's daily cash position, including cash concentration, wires, and investments
* Manage McKesson's $4 billion commercial paper program, the main short-term debt tool that McKesson uses to meet domestic cash shortfalls
* Partner with international Treasury team to ensure daily cash needs are met outside the U.S. in a cost-efficient manner
* Evaluate short-term cash investment alternatives in various currencies and deploy optimal strategy for appropriate risk/reward balance
* Develop, maintain and improve our enterprise cash forecasting processes and capabilities, working in partnership with the Business Unit, Technology and other stakeholders
* Lead the process for estimating interest income and expense budget and forecast
Bank Account Management & Payment Operations
* Maintain McKesson's global banking infrastructure, including opening and closing bank accounts, preparing KYC materials for banks, adding/removing banking services, and administering bank portals
* Rationalize bank account structure to optimize costs and operational efficiencies. Monitor and analyze bank account service charges
* Stay abreast of all key regulatory and tax changes in the U.S. and foreign markets that could impact the company's banking infrastructure, payments landscape
* Ensure Sarbanes-Oxley compliance
Foreign Exchange Transactions
* Transact all spot and forward FX trades as needed
* Partner with the Capital Markets group in transacting cross-currency swaps to support intercompany funding structures
Relationship/Business Management
* Proactively collaborate with all business units and corporate functions on liquidity and payments needs. Implement new bank technologies and products to gain operational efficiencies. Regularly partner with Tax, Legal, Accounting, AR, and AP
* Find ways to continuously improve processes, procedures and controls surrounding cash movement, bank balance/fee monitoring and other Treasury-related activities
* Maintain cash management banking and financial institution relationships
Merchant Processing & Corporate Card Program Management
* Serve as primary Relationship Manager for all merchant processing relationships globally, including American Express, Visa, and Mastercard
* Manage direct report responsible for merchant processing optimization projects, including interchange optimization, merchant processor consolidation, and detailed interchange reporting
Treasury Systems
* Maintain and improve the Treasury's technology platform and tools (Kyriba) to support efficient and effective operations of the team
Qualifications
Minimum Requirements
* 12+ years of professional work experience, with at least 4+ years in leadership or management roles
* Bachelor's Degree in Business, Finance, or relevant field
Critical Skills
* Previous experience in Treasury operations preferred, with demonstrated knowledge in operations as they relate to cash process, bank infrastructure, investments, commercial paper issuance
* Previous experience in management / leadership roles
* Merchant processing experience preferred
* Strong Microsoft Excel and analytical skills with experience creating and manipulating financial models using large datasets with ability to interpret and transform financial data into recommendations to senior leadership
* Demonstrated ability to understand complex business problems, conduct analysis, and identify well-reasoned solutions
* Demonstrated ability to communicate and collaborate at all levels
* Demonstrated success building and maintaining strong business partnerships
* Advanced knowledge of accounting principles
Additional Skills
* Project Management
* Experience with financial systems, including FCCS, and Kyriba
* Strong attention to detail and accuracy
* Sarbanes-Oxley
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$130,000 - $216,600
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Junior Communications Associate (Supply Chain Operations)
Remote or Fort Worth, TX Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
The Jr Communications Associate for Supply Chain Operations will create compelling internal and external communications that support business and marketing objectives leveraging multiple channels including email, online and digital formats, video, print materials, meetings, and events. This individual will foster strategic relationships and trust at all levels of the business to execute impactful communication strategies.
* This is a hybrid position. Candidate must reside in the Dallas / Fort Worth with the ability to occasionally work at our Fort Worth office.
Key Responsibilities:
* Research, source, develop and publish content and visual elements for use on websites, in emails, presentations, videos, digital formats, print materials, internal social media platforms and events.
* Create and maintain communication channels, collateral, and tools. Socialize and implement communications processes including advising/training internal teams on how to create better communications.
* Draft and implement initiative/project communication strategies & plans in support of the business, the SCO narrative and internal partners/stakeholders.
* Work individually or with a team in recommending action, scheduling, and planning projects, estimating cost, if applicable, and managing projects to completion, while tracking and measuring key performance indicators. Work across SCO functional teams and business groups to effectively prioritize work.
* Support and work alongside communication specialist responsible for business continuity as it relates to crisis, weather or other disruptive events, developing communications for proactive customer messaging.
* Work collaboratively to develop and deliver content for various communication channels in a visually appealing manner, consistent with our brand and intended messaging. Uphold our brand guidelines and work with internal and external stakeholders to ensure presentations are of a high standard. Create consistent themes, messaging, and branding in all communication touch points. Update/revise style guidelines to support SCO.
* Support the SCO Communication team as needed for ad hoc content development or special projects.
Minimum Requirements:
* Degree in business, communications, journalism or related field, or equivalent, and typically requires 2+ years of relevant experience.
Critical Skills:
* Solid understanding of professional writing
* Copywriting/proofreading skills needed to support multiple mediums
* Detailed-oriented with strong project management skills
Additional Skills:
* Highly organized self-starter that can works under limited direction
* Excellent interpersonal communication skills with a desire to collaborate and ability to communicate across various functional areas
* Able to handle multiple, shifting priorities in a fast-paced environment
* Strong critical thinking and problem-solving abilities
* Experience working with Microsoft Office/365 with proficiency in PowerPoint, Word, Excel
* Experience in creating video and streaming content preferred
* Experience with SharePoint is a plus
Working Conditions:
* We offer a hybrid work schedule, based in our Fort Worth, TX office.
* The majority of our "nonessential onsite" employees will have the flexibility to predominantly work from home. With this increased flexibility around in-office presence, we want to maximize our time together and leverage the office as a destination. We will come to the office to meet intentionally for important events and activities, like onboarding and training, quarterly performance check-ins, staff meetings and team building, as well as brainstorming and strategy sessions.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$61,100 - $101,800
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Senior Business Intelligence Analyst
Remote or Columbus, OH Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
CoverMyMeds is seeking an experienced Senior Business Intelligence Analyst. We are in search of a driven, self-motivated team player who will thrive in a constantly changing and time-sensitive environment. This role requires a candidate who is energized by solving complex problems, has the tenacity to push through to complete difficult projects, and is able to effectively communicate results to various stakeholders, both internally and externally. You will work to understand client challenges and use them as opportunities to create and provide solutions. You will become an expert in delivering both market and business insights and how our CoverMyMeds' product lines help to overcome obstacles in the market. You are a problem solver through and through and have deep critical thinking skills to understand the needs of key stakeholders and deliver actionable insights.
We're seeking a team member that will live our core values - a unique, self-motivated, and results-driven individual who acts with integrity and humility.
Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working.
We are unable to provide sponsorship now or in the future for this position.
What You'll Do:
* Partner with leadership, sales, account management, product, marketing, and other stakeholders to define and refine appropriate methodologies for ROI and program analyses
* Obtain a deep understanding of the capabilities and nuances of the data stack powering our analytics solutions
* Manage the relationship with external vendors to perform methodological studies and distribute the results to internal and external stakeholders, including executive leadership
* Be the subject matter expert in pharma market trends and how CoverMyMeds' products solve complex problems in the pharmaceutical industry
* Proactively identify which clients and programs would be good candidates for doing in-depth investigations
* Work cross functionally to find ways to scale our insights through better systems and automation
* Strive to strike the right balance between innovation, maintenance, and sustainability when determining priorities
* Use Tableau, SQL, Excel, etc. to prove value and develop "needle in a haystack" insights
* Mentor and coach junior members of the team
About You
Our ideal candidate is curious, thrives in a constantly changing environment, and loves leveraging data to tell stories. This individual will be the go-to data expert who can connect the dots for customers and colleagues. Specific qualifications include:
Minimum Job Qualifications:
Degree or equivalent and typically requires 7+ years of relevant experience
Education:
* BA/BS or equivalent
Critical Skills:
* Minimum 7 years of experience in analytics role
* Advanced proficiency (5-7 years of experience) in visualization tools (e.g. Tableau, Power BI)
* Advanced proficiency (5-7 years of experience) in SQL
* Strong experience with data mining, analysis, and providing insights
* Client-facing experience required
* Adept at creating queries, writing reports and presenting findings
Preferred Skills:
* Driven, self-motivated, team player adept at working in environment with competing priorities
* Able to communicate and manage expectations
* Curious problem solver by nature; able to quickly make sense of complex data issues
* Adept at clearly and concisely presenting findings and key takeaway to stakeholders
* Able to "think on your feet" and respond to questions where the answer is not known or not straightforward.
* Strong desire to teach others what you know
* Healthcare experience strongly preferred
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$105,000 - $175,000
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Computer Operations Rep
Frederick, MD Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
McKesson is seeking an IT Computer Operations Support Representative. This role supports an Automated Prescription Refill Center (ARC) for a major retailer in the areas of computer systems as well as mechanical systems.
Position Description
The IT Computer Operations Support Representative is responsible for the maintenance activities of an Automated Refill Center IT systems (i.e., computer, network, peripheral devices).
* Work in cooperation with onsite customer to address IT specific needs.
* Reviews and analyzes reports, records, and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
* Finds new ways of delivering system pertinent performance analytics.
* May evaluate current procedures and practices for accomplishing department objectives and develop and implement improved procedures and practices.
* Creates and maintain reporting structures in SQL environments at customer demand.
* Works with associated vendors to operate, maintain and support proprietary and shelf system software systems.
* Installs, configures, troubleshoots, and maintains computer networks, hardware, and software.
* Engage in preventative maintenance of all IT PC and server systems.
* Installs, configures, troubleshoot, and maintains peripheral devices, including inkjet printers, Intermec direct thermal printers, Zebra direct thermal printers and handheld Gladiator computer units.
* Work in unison with maintenance team and assist with troubleshooting on mechanical and automated dispensing systems utilizing IT components.
Minimum Requirements
Typically requires 3+ years of related experience
Critical Skills
* Demonstrated ability to analyze problems, pass symptoms to root cause levels.
* Must have the ability to analyze, troubleshoot, and repair simple LAN based networks and network components such as routers, switches, port expanders, and handheld communication devices.
* Computer proficiency in MS Office to include MS Access, Excel, SQL Servers and Windows 7 and Windows 10.
* SQL Server Reporting Services and Basic knowledge of SQL queries.
* Strong analytical skills, ability to analyze basic log file output code.
* Strong critical thinking skills when troubleshooting issues in a time sensitive production environment.
* Professional communication skills both verbal and written.
* Demonstrate strong customer service skills in a fast paced and ever-changing work environment.
Additional Knowledge & Skills
Computer:
* Analyze cards and chips and replace if necessary.
* 1-2+ years IT customer service support
1+ years IT/ Networking experience on VLSI, multiplatform systems
1+ years Microsoft SSRS / SQL report writing.
* Troubleshoot network (Ethernet) systems.
* PLC Programming/troubleshooting - Must be able to analyze, repair and program PLC controlled automation in a timely and concise manner. All equipment in the CF pharmacy is controlled by a PLC and knowing how to troubleshoot, read schematics and diagrams, and program is a plus.
* Troubleshoot cabling and I/O devices, including crimping RJ-45 CAT6 cabling.
* Ability to setup and analyze RS232/RS422 communications between computers or computer and peripheral devices.
* Able to work with Windows 10 and Windows Server 2016.
* Configure and troubleshoot HP and Dell compatible computers.
* 3-D Printing Experience is a plus.
* Previous experience in a warehouse or distribution center environment desired.
Education
4-year degree in related field or equivalent experience
SQL Certification Desired
Physical Requirements
* Ability to lift and carry up to 50 lbs.
* Must have flexibility to work overtime hours depending on needs of the business, which may include holidays and weekends.
* Ability to stand and walk for the duration of shift.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$28.99 - $48.31
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Inside Sales Representative, Strategic Accounts
Remote or Richmond, VA Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Current Need: McKesson's Health Systems Inside Sales team is growing!! We are seeking a new Inside Sales Rep to join our team in Richmond.
Job Summary: This role is responsible for new account development, expansion of business in existing accounts classified as Health Systems facilities using phone, e-mail, social, and other means of solicitation.
On Site Team Training:
* Training is conducted onsite for a total of 4 weeks at our Richmond, VA office.
* Training consists of systems instruction as well as shadowing with senior members of our sales team. During this time, you begin using what you've learned in a supportive and supervised setting.
* Training Schedule: Monday through Thursday in office. Friday train remotely from home.
Hybrid Work From Home: As new team members complete their onsite training; each person is evaluated prior to moving their workspace home. The regular work schedule will include 2 to 3 days a week in the office, with the remainder of the week working from home.
Key Responsibilities:
1. Prospect Conversion
* Sell company products that include med-surg, equipment and lab items via telephone and through other electronic means
* Generate prospective customers and close sales through cold-calling prospect lists and inactive or win-back accounts
* Keep up-to-date knowledge of the industry and vendor products/offerings with vendor site visits and other means, as well as the competitive posture of the Company
* Exercises judgment with defined procedures to determine appropriate action
* Displays thorough knowledge of company products and value-added programs
* Strong communication and listening skills
* Adaptive and solutions-based approach to selling
* Ability to work autonomously
* Goal oriented, competitive, and results driven
* Able to thrive in a dynamic environment and navigate organizational complexity and change
* Detail oriented with good problem-solving skills
* Reasoning abilities and sound judgment
* Engaged and confident in phone demeanor. Ability to understand technology systems and customer connectivity platforms. Ability to articulate the value that they deliver to customers. Examples include: Orbits, Scan Manager, and EDI
* Positive Attitude and workplace resiliency required
* Medical sales or procurement experience
* Prepare quotes and negotiate sales transactions
2. Existing Expansion - Perform tasks listed above, while identifying opportunities to grow sales and capitalize on opportunities within existing customers Maintain Focused - On clinical support for products, education of business tools/support and sales history analysis to recommend tools
Minimum Requirements: 2+ years relevant experience
Must be Richmond, VA based
Critical Skills
* Ability to influence and present to customers.
* Experience in a deadline driven or goal-oriented setting.
* Strong time-management and task management experience.
* Advanced proficiency with MS Office, strong proficiency with Excel.
* Data analysis experience.
Additional Skills
* Salesforce.com or CRM strong preferred.
* Government experience preferred.
* Healthcare or distribution experience preferred.
* Sales or project management experience preferred.
Education: 4-year degree or equivalent experience preferred
Physical Requirements: Large amount of computer-based work. Large amount of time on telephone.
Travel - Up to 5%
Must be authorized to work in the US. Sponsorship is not available for this position
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
IT Support Technician I/II
Remote or Arlington, TX Job
div class="col col-xs-7 description" id="job-description"
pspan style="font-size:14px;"span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"Job Summary/span/span/u/b/spanbr/span style="line-height:normal;"span style="color:#18181a;"As an IT Support Technician with TechCentral at Henry Schein One you will provide intermediate level technical support, including basic and more complex troubleshooting for IT products and services to our dental office customers, field technicians, and field reps. /span/spanbr/br/span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"What You Will Do/span/span/u/b/span/span/pullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Provide technical support via phone, email, voicemail, chat, web forms and in-person requests/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Troubleshoot a wide range of IT-related products, including Windows OS, servers, desktops, firewalls, routers, access points, backup systems, printers, and healthcare technologies/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Resolve escalated issues from level one technicians as needed/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Document service request information accurately into our ticketing system according to established guidelines/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Participate in team meetings, trainings, and special projects as needed/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="color:#18181a;"Day in the Life/span/u/b/span/spanullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Work at home, remotely in the United States/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Monday-Friday shifts starting at 7, 8, 9, or 10 AM Central Time/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Handle approximately 20 phone calls and close 10 tickets per day/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Provide IT support to dental practice customers (typically small businesses)/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Office environment with no special physical demands required/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="color:#18181a;"Technical Troubleshooting/span/u/b/span/spanullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iHardware:/i desktops, laptops, tablets, and servers/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iPeripherals:/i printers, scanners, displays/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iNetworking: /iswitches, routers, firewalls, access points/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iOperating Systems:/i Windows desktop and server/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Domain/user/software account management/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Virus/malware removal and update/patch deployment/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Backup systems and storage/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"bspan style="background:#FFFFFF;"span style="color:#18181a;"Qualifications/span/span/b/spanbr/br/span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"What You Will Have/span/span/u/b/span/spanullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"2 or more years of relevant IT support experience or a combination of education and experience/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Intermediate-level knowledge of various IT systems and tools, with advanced skills in one or more specialized areas/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Excellent customer service, time management, multitasking, and conflict resolution skills/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Strong attention to detail, analytical thinking, and problem-solving ability/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Clear and professional written and verbal communication skills/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Ability to collaborate effectively and lead small projects when needed/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Capability to suggest and support continuous improvement initiatives/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"Nice to Haves/span/span/u/b/span/spanulli style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="color:#18181a;"Associate's or Bachelor's Degree in an IT related field/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="color:#18181a;"IT certifications (i.e. CompTIA, Microsoft, etc.)/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"The posted range for this position is /span/span/spanb$20 to $23 per hour for a Tech I and $23 to $26 per hour for a Tech II, /bspan style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc./span/span/spanbr/br/span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"What you get as a Henry Schein One Employee/span/span/u/b/span/spanulli style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"A great place to work with fantastic people/span/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"A career in the healthcare technology industry, with the ability to grow and realize your full potential/span/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"Competitive compensation/span/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"Excellent benefits package - Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more/span/span/span/span/li/ulpbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"About Henry Schein One/span/span/u/b/spanbr/br/span style="line-height:normal;"a href="******************************* target="_blank"span style="background:#FFFFFF;"span style="color:#0071e3;"Henry Schein One/span/span/a span style="background:#FFFFFF;"span style="color:#18181a;"is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience. /span/span/spanbr/br/span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance./span/span/spanbr/span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people./span/span/spanbr/br/span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: /span/spana href="*********************************** GtcLwog" target="_blank"span style="background:#FFFFFF;"span style="color:#0071e3;"2022 Best Companies to Work For | Henry Schein One/span/span/a/spanbr/br/span style="line-height:normal;"ispan style="background:#FFFFFF;"span style="color:#18181a;"Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status/span/span/ispan style="background:#FFFFFF;"span style="color:#18181a;"./span/span/spanbr/br/span style="line-height:normal;"bispan style="background:#FFFFFF;"span style="color:#18181a;"Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Iowa, Louisiana, Maryland, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories./span/span/i/b/span/span/p /div
JR0059223 Tele-Health Nurse (Remote/LPN) (Open)
Remote or Louisville, KY Job
McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.
Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.
We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career. Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.
Job Description
The state of healthcare is complex, but our shared purpose isn't: Help people get the medicine they need to live healthier lives. CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.
Our combined experience spans nearly 90 years and together, we're applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins - from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.
We're proud to be an integral part of McKesson Corporation and embody the shared
values
and leadership behaviors of the greater organization. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Overview
To provide high quality service to patients, providers, pharmaceutical company representatives and healthcare service companies for specialty prescription drugs through the coordination of services and the collection of patient specific clinical data and interaction to ensure adherence to physician treatment program and drug regimen.
Responsibilities
Case management and/or case coordination experience essential for program protocols
Follow up with physicians and patients for compliance and persistence in reference to treatment protocols
Coordinate drug shipments and patient training between patients, physician offices and specialty pharmacies.
Provide medical information to providers and patients for coordination of services mandated by program protocols.
Patient advocacy and compassion.
Ability to work independently and as part of a cohesive team.
Other duties and responsibilities as assigned by supervisor.
Internal/External Contact:
The Clinical Adherence and Compliance Coordinator will be in regular contact with patients, physician offices, payers, and pharmaceutical company representatives.
Qualifications
Minimum Education:
Vocational or technical training is required.
Licensed Practical Nurse certification is required/ (LPN).
Minimum Experience Required:
LPN Certification required
Recent grads are welcome to apply!
Knowledge, Skills, and Abilities required (except where noted as preferred):
Knowledge of Medical Terminology.
Knowledge of HCPCS, CPT and ICD-9 coding.
Strong organizational skills
Skills and Abilities required (except where noted as preferred):
Ability to express ideas clearly both written and oral communications.
Ability to enter data correctly. Strong attention to detail and ability to handle multiple tasks well.
Strong computer skills required; preferably Microsoft Word or Excel software applications.
Data entry skills required.
Ability to read and interpret documents such as safety rules and procedure manuals.
Ability to write routine reports and correspondence.
Ability to resolve problems independently.
Ability to speak effectively before groups/customers or employees of an organization.
Ability to carry out instructions furnished in written, oral or diagram form.
Adaptable to changing priorities as needed.
Physical Requirements:
Mostly sedentary work.
Ability to correctly input data into the computer.
Able to communicate effectively with customers whether in person, on the telephone, or through correspondence.
Environment:
These job responsibilities are executed as part of a customer service call center. The position will be located in a fast-paced organization with the potential for a variety of unplanned activities to occur simultaneously.
Equal Opportunity Employer:
EO/Minorities/Females/Disabled/Veterans
Location:
Fully Remote
All locations available (excluding CO)
Career Level -
IC-Professional - P1
Additional Information
All your information will be kept confidential according to EEO guidelines.
CRM Solutions & Optimization Product Lead
Remote or Atlanta, GA Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Current Need:
McKesson is seeking a CRM Solutions & Optimization Product Lead to lead the strategy, development, and continuous improvement of our Salesforce Service Cloud platform, ensuring seamless integration with our Contact Center as a Service (CCaaS) solution in our Customer Experience Organization (CxO). This role will be responsible for defining the Salesforce roadmap, optimizing agent and customer experiences, and leveraging AI, automation, and analytics to drive operational excellence.
The ideal candidate will have deep expertise in Salesforce Service Cloud, CCaaS integration (Genesys, Five9, or similar), and contact center best practices. They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to deliver a unified, best-in-class Salesforce CRM capabilities that supports McKesson's mission of improving healthcare access and service excellence.
Key Responsibilities:
Product Strategy & Roadmap:
* Define and execute the Salesforce CRM roadmap to enhance customer interactions and agent productivity.
* Align CRM capabilities with CxO's digital transformation initiatives for the Enterprise Contact Center.
* Partner with business stakeholders to gather requirements and translate them into actionable product features.
* Work closely with CxO Leadership and various key stakeholders, IT, Sales, Distribution, CRM vendors, and Product teams to gather requirements and feedback.
Salesforce & CCaaS Integration:
* Ensure real-time data flow and synchronization between Salesforce Service Cloud and the CCaaS platform.
* Optimize case routing, AI-powered self-service, and omnichannel engagement through integrated solutions.
* Work with IT and vendors to implement CTI (Computer Telephony Integration), IVR, and agent desktop enhancements.
Cross-Functional Collaboration:
* Work closely with customer service leaders to improve agent efficiency and customer interactions.
* Partner with IT, developers, and third-party vendors to implement and optimize Salesforce and CCaaS capabilities.
* Act as the bridge between technical teams and business users, ensuring smooth adoption of new features.
Technology Evaluation and Implementation:
* Partner with McK Technology to evaluate emerging digital technologies, tools/platforms, and make recommendations on impact to business. Oversee the implementation of solutions, ensuring they are integrated into existing systems and processes effectively.
Optimization & Continuous Improvement:
* Monitor contact center KPIs (AHT, CSAT, FCR, etc.) and optimize CRM workflows accordingly.
* Leverage AI-driven insights and automation to improve agent performance and customer satisfaction.
* Lead training and change management efforts to drive adoption of Salesforce and CCaaS tools.
Minimum Requirement:
* Degree or equivalent and typically requires 7+ years of relevant experience.
Critical Skills:
* 7+ years' experience with Salesforce CRM and at least one leading CCaaS platform (e.g., Genesys CX or Five9).
* 5+ years of experience in product management, preferably with exposure to contact center operations, digital transformation with CRM integrations.
* Strong understanding of contact center operations, case management, and omnichannel customer service.
* Strong experience with agile product development and integration projects.
* Ability to translate business needs into technical requirements and collaborate with IT teams.
* Strong stakeholder management, communication, presentation, and problem-solving skills.
Preferred Qualifications:
* Salesforce Administrator or Service Cloud Consultant certification.
* Experience with AI-powered chatbots, automation, and self-service portals.
* Familiarity with speech analytics, sentiment analysis, and predictive customer insights.
* Knowledge of healthcare industry contact center environments.
* Understanding of API integrations, data mapping, and system architecture.
Working Conditions:
* Work from Home / Office Demands
* Travel up to 20%
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$105,500 - $175,900
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Financial Analyst, FP&A (RBO) (Remote)
Remote or The Woodlands, TX Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Practice Management/US Oncology's Revenue Cycle Management Finance organization provides end to end financial oversight and decision support for >2,000 Oncology providers across the country. McKesson is seeking a Financial Analyst of Finance to assist in driving the FP&A and Controllership activities associated with US Oncology's Regional Business Offices (RBO's) and headquarters revenue cycle expenses.
The Financial Analyst is responsible for the financial planning, reporting and analysis, annual budget, strategic plan, forecasting, and month-end close for a segment of the USON RBO's (regional business offices) and may be asked to assist with financial activities associated with headquarters revenue cycle expenses, including payroll, technology, and other expenditures. The role will provide ad-hoc analysis to support decision-making related financial areas associated with the practice revenue cycle costs supported by the RBO. Additionally, this role will assist in interfacing with USON Practices to articulate RBO financial performance, including clear and transparent articulation and of costs, metrics, and risks/opportunities.
This position, reporting to the Sr. Manager, RBO Controller, is a trusted business partner, and will assist in process improvement initiatives and/or projects related to the RBO or Practice Management's revenue cycle objectives. They will frequently assist in business case development and presentation to key leaders across Practice Management/USON.
Key Responsibilities
* Perform monthly close responsibilities as needed, including reconciliations, journal entries, and other functions.
* Provide monthly, quarterly, annual variance analysis versus budget, forecast, prior year, and other periods and scenarios as needed, as well as proactive identification of action plans to optimize performance and mitigate risk.
* Responsible for assisting in monthly forecasting activities.
* Prepare and deliver executive level summaries and presentations in order to explain financial performance and key drivers across the Regional Business Offices.
* Assist in developing the annual budget and long-range plan for Regional Business Offices and assist with annual headquarters budget and long-range plan as required.
* Model generation and reporting of key business drivers for annual and strategic planning.
* Understand GL structure, reporting entities, and key processes within US Oncology/Practice Management Systems.
* Assist with ad hoc financial analytics.
* Perform other duties as assigned.
Minimum Requirement
Degree and typically requires 4+ years of relevant experience.
Education
Bachelor's degree preferably within Finance or Accounting
Critical Skills
* 4+ years of finance, accounting, finance analytics or similar experiences.
* Self-directed, customer and results oriented with a strong sense of drive and initiative.
* Attention to detail, coupled with a keen sense of the big picture.
* Strategic thinker and ability to communicate complex topics to various audiences.
* Ability to manage, triage, and prioritize multiple priorities.
* Comfortable developing clear and insightful presentations and speaking in front of stakeholders.
* Proven success in building effective business partnerships at the senior level.
* Must have strong quantitative and analytical thinking skills.
* Advanced Excel skills (daily use of vlookups, pivot tables, sumifs, if statements) required.
* Experience with monthly close, analytics, and control activities.
* Strong experience in manipulating or creating financial models and analyzing large amounts of data.
* Excellent communication skills; verbal and written.
Additional Skills
* SAP
* Essbase
* MS Excel and PowerPoint
Salary: 78,400.00 - 104,500.00 - 130,600.00 USD Annual (100K Target)
P3
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$79,600 - $132,600
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Health Services Specialist
Remote Job
Responsible for providing telephonic patient counseling, nursing intervention with some support to physicians and coordination and delivery of reimbursement and other services related to the patient support programs. May be responsible for the coordination and delivery of services related to the patient support programs. Involves interactions with patients, physicians and other health care professionals and members of multidisciplinary team using web based, telephony and face to face means of communication. CAREER LEVEL DESCRIPTION: Experienced, fully competent in own area covering a wide range of tasks. Completes own role independently or with minimal supervision. KNOWLEDGE: Complete understanding of the general and technical aspects of the job. PROBLEM COMPLEXITY: Provides resolutions to a wide range of problems. Job requires judgement within defined policies and practices. MINIMUM EDUCATION & TYPICAL EXPERIENCE OR EQUIV. COMBINATION: Works with limited autonomy and under moderate direction. Routine work requires no direction. Work is evaluated upon completion to ensure objectives have been met. CAREER LEVEL: B3
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sr. Specialist, Software Development Engineering
Remote or Columbus, OH Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
As a Senior Software Engineers on the USP Team at CoverMyMeds, you'll create solutions that make our healthcare system work more efficiently and effectively in order to help millions of people receive their prescription medications every year. You'll build products that our partners in healthcare use every day and innovate products that don't even exist yet. You'll work on small, cross-functional and collaborative teams with endless opportunities to take on responsibility, continue learning and mentor others.
Our Tech Stack
Node.js, Typescript, React, Redux, Apollo, GraphQL, PostgreSQL, Azure Cloud Services
What You'll Do
CoverMyMeds has built many products to solve complex Healthcare problems. You'll help build solutions with Product Alignment, and contribute to our applications in many ways, including the following:
* Design and develop cloud-native web applications and APIs for the CoverMyMeds product line
* Jump into both the front-end and back-end of solutions, with the exact balance depending on the project and team
* Own the quality of the solutions you create through automated testing, and support and maintain your solutions after they're in production
* Contribute to a productive agile environment by partnering closely with necessary stakeholders, deploying often and inspecting and adapting as needed
* Partner with technology platform teams to identify required cloud-native capabilities and implement while adhering to industry best-practices
Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working
About You
Minimum Job Qualifications:
Degree or equivalent and typically requires 7+ years of relevant experience
Critical skills:
* Around 7+ years of experience in back-end web development (Don't know our tech stack? No problem. We hire from all tech stacks and training's on us)
* Knowledgeable in front-end web development technologies and techniques
* Proficient in development of cloud-native software leveraging modern persistence and integration techniques
Non-technical skills that really set our Software Engineers up for success:
* Able to navigate ambiguity and drive towards completion
* Able to execute the development roadmap for complex, multi-phase projects, possibly as a project tech lead
* Understand the implications of my decisions and adjust my approach based on the impact and risk in the short and long-term
* Proactively share information so that the right people are informed and aligned
Our more senior Software Engineers should also have these traits:
* Positively influence how different teams organize and execute their work
* Demonstrate leadership on a regular basis
* Strong grasp on long-term business unit risks and how to minimize using technology
* Experience developing solutions using domain-driven design techniques
Our company culture is a collection of the unique individuals who represent our mission and values. We are looking for people who are motivated to take on challenges and have a passion for helping others. If you don't feel you check every box, but have relevant skills that can impact this role, please apply! We can grow together.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$126,000 - $210,000
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Manager, Health Systems Performance Management (Remote) (Pricing)
Remote or Irving, TX Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
As the Manager of MHS Performance Management, you are responsible for conducting weekly/monthly customer performance audits to ensure compliance with pricing contractual agreements. You will collaborate cross-functionally with the deal pricing, national accounts, professional advisory & services, and financial systems teams to drive customer performance improvements. In this role, you will conduct economic research, deliver monthly, quarterly and annual performance reporting to key business stakeholders. Additionally, you will partner with various departments to ensure strategic alignment, address health system inquiries, and contribute to optimizing overall customer performance.
* This is an individual contributor role
Key Responsibilities
Pricing Operations
* Collaborate with the various teams in Pricing Health Systems and cross-functional teams to monitor and effectively communicate pricing strategies that align with customer needs and organizational profitability goals.
* Conduct comprehensive economic research and item-level reviews, sharing your findings with the cross-functional teams.
* Provide ad-hoc reporting and act as a key point-of-contact for pricing inquiries from internal sales departments, occasionally engaging with customers for strategic insights.
* Monitor and analyze pricing trends, regulatory changes, and market conditions, generating forecasts and identifying potential risks and opportunities for financial planning. Tell the story of what is happening from a customer and McKesson perspective.
* Lead initiatives to improve pricing efficiency and accuracy through process improvements and technology enhancements, assist in developing dashboards and analytics for performance insights.
Coaching and Mentoring
* Encourage and facilitate skill development by identifying training opportunities and resources that align with individual career goals and team objectives.
* Assist team members in developing problem-solving skills by guiding them through complex pricing scenarios and economic research methodologies.
* Support the team in setting and achieving personal and professional development goals, providing encouragement and motivation for continuous improvement.
* Promote a collaborative team culture where open communication and knowledge sharing are encouraged, helping analysts feel valued and supported in their roles
Cross-Functional Collaboration/Stakeholder Management
* Collaborate with various teams across the organization, including Sales, Pricing, FP&A, and Distribution Operations, to support the development of integrated pricing solutions and strategies.
* Work closely with internal teams such as finance, sales, and supply chain to ensure alignment and integration of pricing initiatives.
* Partner with the BI/Analytics team to assist in building dashboards that provide actionable insights for pricing decisions.
* Develop and maintain strong relationships with the sales team to gain insights into market dynamics and address customer concerns effectively.
* Support the execution of contracts by collaborating with legal and compliance teams to ensure adherence to legal and regulatory standards.
* Assist in resolving any contractual issues or disputes in coordination with the legal and compliance departments.
* Other responsibilities as assigned.
Minimum Requirement
Degree or equivalent and typically requires 7+ years of relevant experience.
Education
Bachelor's degree in Business, Finance, Economics, or a related field; advanced degree preferred.
Critical Skills
* Minimum of 5 years of business experience in the pharmaceutical or healthcare industry, with a strong focus on pricing strategy.
* Knowledge of health systems and drug pricing dynamics, including regulatory and reimbursement environments.
* Proven track record of developing and implementing successful pricing strategies that drive business growth.
* Advanced MS Excel; highly proficient at financial modeling and the manipulation of large sets of data in a replicable and sustainable manner
Additional Skills
* Strong analytical and problem-solving skills.
* Strong communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
* Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
* PowerBI, DAX and SQL experience strongly preferred.
Salary: 100,100.00 - 133,400.00 - 166,800.00 USD Annual (Target 135K with a 15% MIP)
P4
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$100,100 - $166,800
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Sr. Manager, Data Strategy & Analytics
Remote or Irving, TX Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
We are looking to hire a Sr. Manager, Data Strategy & Analytics to drive our data and analytics capabilities within McKesson's Financial Services & Solutions (FSS) organization - providing analysis, reports and dashboards to support the needs of our FSS team. This individual collaborates with our Sr Manager, Data & Technical Operations to identify ways to mature our data environment. This individual will have direct interaction with senior leaders, and as a people leader, will be responsible for coaching a team of direct reports and serve as a technical resource for our offshore development team.
* Candidate must be based in the Irving, TX area. Position will primarily allow working from home, but candidate must be willing to come into the office from time to time for key meetings and face time.
* We are unable to provide sponsorship now or in the future for this position.
Key Responsibilities:
* Proactively makes recommendations to advance our analytics capabilities and enhance our technical environment
* Run complex and detailed analyses to identify areas of improvement and increasing efficiency
* Perform critical ad hoc analytics for senior leadership
* Understand business needs and objectives, ownership of workstreams to deliver data-driven business insights
* Consulting business to align data strategy to support business objectives
* Strong knowledge of SOX compliance requirements
* Responsible for coaching and developing direct reports
* Works closely with IT and Business SMEs to achieve required project goals
* Ensures adequate documentation of processes and work products
* Experience working with complex data sourcing across different technologies
* Ability to build and support data visualization solutions
* Define company-wide metrics and relevant data sources
* Present findings periodically to leaders of the organization
Minimum Requirements:
Bachelor's degree in finance, computer science, or related field or equivalent experience (additional BI & Analytics certifications a plus), and typically requires 9+ years of related professional experience and 1+ years of supervisory and/or management experience
Critical Skills:
People
* Experience leading and growing local and offshore teams
* Ability to communicate effectively with developers and senior leaders
* Strong attention to detail
* Minimum 5+ years of work experience in specifically in Business Analytics
Business
* Experience supporting a Finance Shared Services organization
* Strong knowledge of SOX compliance requirements
* Ability to drive change in a complex environment
Technical
* Proficiency using Power BI/Tableau, SAS, SQL, Python
* Familiarity with cloud technology (Azure, GCP, AWS)
* Excellent technical, diagnostic, and troubleshooting skills
* Experience with Azure SQL Server Management and SQL Agent
Additional Knowledge and Skills:
* Strong collaboration skills to engage effectively with the Business and establish & transition new Insights Teams when appropriate
* Ability to foster a community which will attract and retain talent
* Proven experience in influencing business leaders towards change, and business process alignment and improvement
* Ability to create impactful presentations and deliver to executive staff
* Ability to build and manage high-performing teams
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$115,000 - $191,600
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Software Development Engineer
Remote or Columbus, OH Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Join CoverMyMeds as a Software Development Engineer, where you'll join innovative teams to deliver exceptional software solutions that surpass customer expectations.
Key Responsibilities:
* Participates in the software development lifecycle independently or with minimal guidance by assisting in defining design requirements, refining requirements with stakeholders, and developing/documenting technical designs/processes
* Investigates a range of software problems, identifies root causes with diagnostic analysis, and codes solutions using judgment within defined policies/practices. May lead less experienced peers in coding solutions.
* Writes and documents code, performs complex debugging, and leads peer code reviews and refactoring efforts under limited direction
* Ensures software quality through adherence to coding and quality standards and maintaining a high-quality codebase
* Contributes to and/or lead release management processes, including code deployments and validation, depending on team design/roles
* Ensures applications within scope have appropriate monitoring in place and participates in the implementation of monitoring, observability, and disaster recovery solutions depending on team design/roles
* Identifies and resolves security vulnerabilities with minimal guidance, leveraging existing policies/practices and ensuring solutions are compliant with secure coding policies. Performs ongoing risk analyses.
* Identifies opportunities for and contributes to process and productivity improvements within the team
* Participates in and/or leads cross-team and/or cross-functional efforts (e.g., with Product Support, Quality Assurance, Site Reliability Engineers, etc.) to complete project work
* Conducts activities with broad application of software development and engineering principles, theories, and concepts, and applies a working knowledge of other related fields
* Demonstrates technical competence within specific applications/domains and provides technical guidance and mentorship to less experienced team members
* Provides on-call and urgent issue support as necessary
* Other duties as assigned
Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working
We are unable to provide sponsorship now or in the future for this position.
Minimum Job Qualifications
Degree or equivalent and typically requires 4+ years of relevant experience
Education
Bachelor's in computer science, engineering or another STEM field or equivalent.
Critical Skills:
* 4+ years of experience with Ruby, C#, Java, Python
* 4+ years of experience developing web-based software systems and applications
* 2+ years of experience with both manual and automated testing/tools
* 2+ years of experience working with version control concepts
* 2+ years of experience working in agile practices and methodologies
* Direct experience with performance monitoring and observability
Preferred Skills:
* Experience with Typescript, React
* Familiarity with microservice and event-driven architecture experience
* Experience working in Cloud PaaS (Microsoft Azure preferred)
* Experience with multi-tiered web based systems and complex data driven applications
* Experience with GitHub
* Experience utilizing CI/CD pipelines, tools and processes
* Experience with performance monitoring and observability tools and techniques
* Experience working on HIPAA compliant projects.
* Excellent written and verbal communication skills.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$106,900 - $178,100
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Senior Director, External Communications
Washington, DC Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
The Role
The Sr. Director, External Communications will lead external communications for McKesson. This leadership position will drive our external narrative and lead our corporate external engagement strategy, corporate media relations and crisis communications in support of key business priorities.
The role reports directly to the Vice President, Corporate Communications and is a member of her leadership team. The Corporate Communications team is a part of the Corporate Affairs organization which includes Corporate Brand and Marketing, Event Planning, Public Policy, and US Government Affairs.
Key Responsibilities
* Lead the external communications team and collaborate closely with functions such as marketing, public affairs, legal and others to shape and optimize plans and execution.
* Develop and implement a comprehensive external communications strategy that supports the company's mission, values, and business objectives.
* Establish and maintain strong relationships with media, industry associations, and other key external stakeholders.
* Lead our media relations strategy and serve as the primary point of contact for the media.
* Manage crisis communications planning and execution, ensuring the organization is prepared to respond effectively to potential crises.
*
* Proactively monitor and address external issues that could impact the organization.
* Serve as a strategic advisor to leadership and rally teams behind our external communications strategy.
* Equip and empower our leaders and communicators with guidance and resources on industry issues and opportunities that have impact across our business.
* Build strong relationships within Corporate Affairs, as well as with other enabling functions such as Investor Relations, Legal and communications groups in other McKesson business units.
* Build, deploy and enforce external engagement governance that eliminates ambiguity, mitigates risks, and empowers effective communications aligned to business priorities.
* Lead the work to enhance our capabilities to measure, assess and improve communications, using data-driven insights.
Qualifications
Minimum Requirements
A minimum of 13 years of professional experience in communications, public relations, or a related field, with at least 6 years of experience in a leadership role managing and developing a team of communication professionals, preferably within the healthcare industry.
Critical Skills
* Demonstrated excellence and expertise in external healthcare communications, inclusive of extensive media relations and crisis communications experience.
* Exceptional leadership and team management skills with a focus on developing talent and fostering a collaborative team environment.
* Excellent written skills and verbal communication skills and deep experience working in healthcare media.
* A strong collaborator who builds bridges and trust with business partners and possesses a demonstrated ability to build relationships and influence stakeholders at all levels of the organization.
* Strong strategic thinking and planning capabilities, with a proven ability to execute complex communication plans.
* High level of emotional intelligence and adaptability, with outstanding judgement and the ability to navigate and manage change effectively, especially in crisis situations.
* Expertise in continuously evolving and adapting capabilities, infrastructure, and resources to address the evolving external landscape and needs of the business.
* Proficient in leveraging social and digital communication platforms and tools to enhance engagement for both executive and employee messaging.
* Strong analytical skills, with the ability to interpret data and metrics to inform decision-making.
Education
Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field is required. A Master's degree in a relevant discipline is preferred.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$150,200 - $250,300
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Senior Associate Business Intelligence Analyst
Remote or Columbus, OH Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
CoverMyMeds is seeking a Senior Associate Business Intelligence Analyst; a self-motivated team player who will thrive in a constantly changing and time-sensitive environment. This role requires a candidate who is energized by solving complex problems, has the tenacity to push through to complete difficult projects, and is able to win others over by quickly establishing credibility in the analytics space. You will work to understand client challenges and use them as opportunities to create and provide solutions. A love of data, a passion for collaboration and communication, and an analytic, probing mind are all necessities. Curiosity is key.
We're seeking a team member that will live our core values - a unique, self-motivated, and results-driven individual who acts with integrity and humility.
Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working.
We are unable to provide sponsorship now or in the future for this position.
What You'll Do:
* Partner with analytics team members, sales, account management, product, marketing, and other stakeholders to perform and understand program analyses
* Obtain a deep understanding of the capabilities and nuances of the CoverMyMeds' products and how they solve complex problems in the pharmaceutical industry
* Collaborate with team members and external vendors to perform methodological studies on the CoverMyMeds' programs
* Perform quality checks on aggregated data sets, investigate anomalies, and identify opportunities for improvement
* Find patterns in data with targeted direction of business ask and summarize high level findings
* Learn to use Tableau for data visualization and exploration
* Learn how to translate complex data issues into easily digestable insights for non-technical audiences
About You:
Minimum Qualifications:
Degree or equivalent and typically requires 2+ years of relevant experience.
Education:
* BA/BS or equivalent
Critical Skills:
The ideal candidate will be a natural collaborator with strong analytical skills and an innate drive to innovate. Specific qualifications include:
* Strong interest in and aptitude for data analytics
* 2+ years of experience in analytics role
* Experience with SQL required
* Bright, outstanding problem-solver
* Strong critical thinking skills
* Ability to thrive in a fast-paced and collaborative environment
* Healthcare experience preferred but not required
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$69,900 - $116,500
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Sr. Software Developer/Engineer - Ruby on Rails
Remote or Columbus, OH Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Are you ready to lead the charge in transforming innovative ideas into cutting-edge software solutions? We're seeking a dynamic and experienced Senior Software Engineering Lead to join our team and drive excellence in design, development, and deployment. If you're passionate about technology, thrive in cross-functional teams, and have a knack for solving complex challenges, we want you on board!
Responsibilities
* Provide technical leadership to cross-functional teams of engineers in the design, development, and deployment of innovative software solutions.
* Lead the design and implementation of complex software systems, considering factors such as performance, security, and integration.
* Analyze functional and technical requirements and convert these specs into a technical design.
* Build, deploy, test, and debug components in accordance with best practices throughout the SDLC.
* Ensure adherence to coding standards, perform code reviews, and implement best practices to maintain high-quality codebases.
* Identify potential risks and challenges in projects and devise efficient mitigation strategies. Act proactively to avoid roadblocks and ensure smooth project execution.
* Full collaboration as an Agile Scrum team developer to include proactive sharing of accomplishments, knowledge, lessons, and updates across the team.
* Collaborate with business, product and technical partners to identify and scope the opportunities, risks, quantify costs, outline potential value and ROI.
* Foster a culture of continuous improvement within the team, encouraging innovation, efficiency, and collaborative problem-solving.
We are unable to provide sponsorship now or in the future for this position.
Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working.
Critical Skills
* 8+ years of experience in Ruby on Rails.
* 5+ years of experience using React, Angular and Vue or similar modern JavaScript frameworks.
* 5+ years of experience using TypeScript, Node.JS frameworks.
* 3+ years of experience integrating frontend tools (e.g., React, Vue.js) with Ruby on Rails backends via REST or GraphQL.
* 2+ years of experience working with background processing at scale (e.g., Sidekiq, Redis).
Preferred Skills:
* Demonstrated experience with Microservices architecture, web services, RESTful Apis and GraphQL
* Experience with containerization technologies (e.g., Docker, Kubernetes).
* Strong experience with database technologies such as SQL Server and PostgreSQL.
* Experience in testing frameworks (using RSpec, Jest, etc).
* Familiarity with platforms like MuleSoft and/or Kafka.
* Familiarity with tools like Git, GitHub, GitHub Actions.
Additional Skills:
* Strong verbal and written communication skills with the ability to articulate complex technical concepts to a non-technical audience.
* Experience driving feature design reviews, documentation, UX reviews, and working with Product Managers through the entire launch process.
* Excellent problem-solving abilities and a proactive approach to identifying and mitigating potential issues.
* Demonstrated ability to lead and collaborate with cross-functional teams.
* Experience with an Agile team.
* Willingness to learn and experiment new technology, innovate and seek resources to learn, grow and find solutions.
Minimum Qualifications
(Degree or equivalent and typically requires 7+ years of relevant experience)
* B.S. degree in Computer Science or related engineering discipline, or equivalent experience.
* 8+ years of experience in software development in a team environment.
Physical Requirements
* Must be ready to work from the office location on a hybrid basis.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$119,100 - $198,500
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Director, Treasury Operations and Treasury Systems
Remote or Irving, TX Job
divp style="text-align:left"McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
/pp style="text-align:inherit"/pp style="text-align:left"What you do at McKesson matters.
We foster a culture where you can grow, make an impact, and are empowered to bring new ideas.
Together, we thrive as we shape the future of health for patients, our communities, and our people.
If you want to be part of tomorrow's health today, we want to hear from you.
/pp style="text-align:inherit"/pp style="text-align:inherit"/pp The bDirector, Treasury Operations and Treasury Systems/b is a key position in McKesson's corporate treasury function with responsibility for leading the treasury operations team in managing and optimizing McKesson's global liquidity.
Other responsibility includes partnering with business units to develop payment solutions to enhance efficiencies and to manage and enhance our treasury systems and tools.
/pp/ppi* Our ideal candidate will reside in the Dallas metroplex area.
This position allows primarily working from home, but the team meets once every two weeks in our Irving office.
/i/pp/ppubspan Key Responsibilities/span/b /u/pp Global Liquidity Management/pullip Monitor and manage the company's daily cash position, including cash concentration, wires, and investments/p/lilip Manage McKesson's $4 billion commercial paper program, the main short-term debt tool that McKesson uses to meet domestic cash shortfalls/p/lilip Partner with international Treasury team to ensure daily cash needs are met outside the U.
S.
in a cost-efficient manner/p/lilip Evaluate short-term cash investment alternatives in various currencies and deploy optimal strategy for appropriate risk/reward balance/p/lilip Develop, maintain and improve our enterprise cash forecasting processes and capabilities, working in partnership with the Business Unit, Technology and other stakeholders/p/lilip Lead the process for estimating interest income and expense budget and forecast/p/li/ulp/pp Bank Account Management amp; Payment Operations/pullip Maintain McKesson's global banking infrastructure, including opening and closing bank accounts, preparing KYC materials for banks, adding/removing banking services, and administering bank portals/p/lilip Rationalize bank account structure to optimize costs and operational efficiencies.
Monitor and analyze bank account service charges/p/lilip Stay abreast of all key regulatory and tax changes in the U.
S.
and foreign markets that could impact the company's banking infrastructure, payments landscape/p/lilip Ensure Sarbanes-Oxley compliance/p/li/ulp/pp Foreign Exchange Transactions/pullip Transact all spot and forward FX trades as needed/p/lilip Partner with the Capital Markets group in transacting cross-currency swaps to support intercompany funding structures/p/li/ulp/pp Relationship/Business Management/pullip Proactively collaborate with all business units and corporate functions on liquidity and payments needs.
Implement new bank technologies and products to gain operational efficiencies.
Regularly partner with Tax, Legal, Accounting, AR, and AP/p/lilip Find ways to continuously improve processes, procedures and controls surrounding cash movement, bank balance/fee monitoring and other Treasury-related activities/p/lilip Maintain cash management banking and financial institution relationships/p/li/ulp/pp Merchant Processing amp; Corporate Card Program Management/pullip Serve as primary Relationship Manager for all merchant processing relationships globally, including American Express, Visa, and Mastercard/p/lilip Manage direct report responsible for merchant processing optimization projects, including interchange optimization, merchant processor consolidation, and detailed interchange reporting/p/li/ulp/pp Treasury Systems/pullip Maintain and improve the Treasury's technology platform and tools (Kyriba) to support efficient and effective operations of the team/p/li/ulp/ppubspan Qualifications/span/b /u/ppbspan Minimum Requirements /span/b/pullip12+ years of professional work experience, with at least 4+ years in leadership or management roles/p/lilip Bachelor's Degree in Business, Finance, or relevant field/p/li/ulp/ppubspan Critical Skills/span/b/u/pullip Previous experience in Treasury operations preferred, with demonstrated knowledge in operations as they relate to cash process, bank infrastructure, investments, commercial paper issuance/p/lilip Previous experience in management / leadership roles/p/lilip Merchant processing experience preferred/p/lilip Strong Microsoft Excel and analytical skills with experience creating and manipulating financial models using large datasets with ability to interpret and transform financial data into recommendations to senior leadership/p/lilip Demonstrated ability to understand complex business problems, conduct analysis, and identify well-reasoned solutions/p/lilip Demonstrated ability to communicate and collaborate at all levels/p/lilip Demonstrated success building and maintaining strong business partnerships/p/lilip Advanced knowledge of accounting principles/p/li/ulp/ppubspan Additional Skills/span/b/u/pullip Project Management/p/lilip Experience with financial systems, including FCCS, and Kyriba/p/lilip Strong attention to detail and accuracy/p/lilip Sarbanes-Oxley/p/li/ulp/pp We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.
This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
span The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
/span In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
For more information regarding benefits at McKesson, please a href="****************
mckesson.
com/en/benefits" target="_blank"click here.
/a/pp/ppb Our Base Pay Range for this position/b/pp/p$130,000 - $216,600p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bspan McKesson is an Equal Opportunity Employer/span/b/pp style="text-align:inherit"span /span/pp style="text-align:left"span McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.
For additional information on McKesson's full Equal Employment Opportunity policies, visit our /spana href="************
mckesson.
com/about-mckesson/eeo-at-mckesson/" target="_blank"span Equal Employment Opportunity/span/aspan page.
/span/pp style="text-align:inherit"span /span/pp style="text-align:left"bspan Join us at McKesson!/span/b/pp style="text-align:inherit"/p/div
CRM Solutions & Optimization Product Lead
Remote or Fort Worth, TX Job
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Current Need:
McKesson is seeking a CRM Solutions & Optimization Product Lead to lead the strategy, development, and continuous improvement of our Salesforce Service Cloud platform, ensuring seamless integration with our Contact Center as a Service (CCaaS) solution in our Customer Experience Organization (CxO). This role will be responsible for defining the Salesforce roadmap, optimizing agent and customer experiences, and leveraging AI, automation, and analytics to drive operational excellence.
The ideal candidate will have deep expertise in Salesforce Service Cloud, CCaaS integration (Genesys, Five9, or similar), and contact center best practices. They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to deliver a unified, best-in-class Salesforce CRM capabilities that supports McKesson's mission of improving healthcare access and service excellence.
Key Responsibilities:
Product Strategy & Roadmap:
* Define and execute the Salesforce CRM roadmap to enhance customer interactions and agent productivity.
* Align CRM capabilities with CxO's digital transformation initiatives for the Enterprise Contact Center.
* Partner with business stakeholders to gather requirements and translate them into actionable product features.
* Work closely with CxO Leadership and various key stakeholders, IT, Sales, Distribution, CRM vendors, and Product teams to gather requirements and feedback.
Salesforce & CCaaS Integration:
* Ensure real-time data flow and synchronization between Salesforce Service Cloud and the CCaaS platform.
* Optimize case routing, AI-powered self-service, and omnichannel engagement through integrated solutions.
* Work with IT and vendors to implement CTI (Computer Telephony Integration), IVR, and agent desktop enhancements.
Cross-Functional Collaboration:
* Work closely with customer service leaders to improve agent efficiency and customer interactions.
* Partner with IT, developers, and third-party vendors to implement and optimize Salesforce and CCaaS capabilities.
* Act as the bridge between technical teams and business users, ensuring smooth adoption of new features.
Technology Evaluation and Implementation:
* Partner with McK Technology to evaluate emerging digital technologies, tools/platforms, and make recommendations on impact to business. Oversee the implementation of solutions, ensuring they are integrated into existing systems and processes effectively.
Optimization & Continuous Improvement:
* Monitor contact center KPIs (AHT, CSAT, FCR, etc.) and optimize CRM workflows accordingly.
* Leverage AI-driven insights and automation to improve agent performance and customer satisfaction.
* Lead training and change management efforts to drive adoption of Salesforce and CCaaS tools.
Minimum Requirement:
* Degree or equivalent and typically requires 7+ years of relevant experience.
Critical Skills:
* 7+ years' experience with Salesforce CRM and at least one leading CCaaS platform (e.g., Genesys CX or Five9).
* 5+ years of experience in product management, preferably with exposure to contact center operations, digital transformation with CRM integrations.
* Strong understanding of contact center operations, case management, and omnichannel customer service.
* Strong experience with agile product development and integration projects.
* Ability to translate business needs into technical requirements and collaborate with IT teams.
* Strong stakeholder management, communication, presentation, and problem-solving skills.
Preferred Qualifications:
* Salesforce Administrator or Service Cloud Consultant certification.
* Experience with AI-powered chatbots, automation, and self-service portals.
* Familiarity with speech analytics, sentiment analysis, and predictive customer insights.
* Knowledge of healthcare industry contact center environments.
* Understanding of API integrations, data mapping, and system architecture.
Working Conditions:
* Work from Home / Office Demands
* Travel up to 20%
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$105,500 - $175,900
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!