Claims Specialist/Senior Claims Specialist
Remote or Tulsa, OK job
Mid-Continent Group - Tulsa, OK or Cincinnati, OH (Hybrid)
Empower Your Career. Make an Impact. Grow with Us.
Mid-Continent Group, a proud member of the Great American Insurance Group, specializes in commercial casualty coverages with a strong focus on general liability for construction, energy, and other complex industries. We offer a broad portfolio of General Liability, Commercial Auto, Inland Marine, and Umbrella products.
Why Join Us?
Fortune 500 Stability + Entrepreneurial Spirit: Be part of a company that combines the agility of a small business with the resources of a Fortune 500 leader.
Hybrid Work Environment: Enjoy the flexibility of working from home and collaborating in our vibrant downtown offices in Tulsa or Cincinnati.
Culture: We celebrate diverse perspectives and foster a workplace where everyone feels empowered to thrive.
Career Growth: With over 35 specialty operations within the Great American Insurance Group, your opportunities to learn, lead, and grow are limitless.
Responsibilities
Manage a portfolio of complex, high-value commercial general liability and auto claims across the U.S.
Lead investigations, evaluate coverage and liability, and drive resolution strategies.
Represent the company in mediations, depositions, and trials.
Collaborate with underwriting and marketing teams to identify trends and improve outcomes.
Serve as a technical expert and strategic advisor within your line of business.
Ensure compliance with all legal and regulatory standards.
Offer expert advice to other members of your team on complex claim file management and demonstrate leadership across the organization.
Qualifications
9+ years of experience handling general liability and/or commercial auto claims.
Strong analytical skills and deep understanding of policy coverage.
Excellent communication, negotiation, and organizational abilities.
Bachelor's degree in Business, Risk Management, Insurance, or related field (or equivalent experience).
Professional designations (e.g., CPCU) are a plus.
Benefits
Competitive compensation and performance-based incentives.
Comprehensive benefits including health, dental, vision, and retirement plans.
Generous paid time off and wellness programs.
Support for continuing education and professional development.
Ready to Make a Difference?
Join a team where your expertise is valued, your voice is heard, and your career can flourish. Apply today and be part of something great.
Business Analyst
Remote or Santa Clara, CA job
We are seeking an experienced Business Analyst with strong expertise in Configure, Price, Quote (CPQ) systems or Service Order Management (SOM). The ideal candidate will have hands-on experience in one or more of the following platforms:
Steelbrick CPQ (Salesforce CPQ)
Callidus CPQ
ServiceNow SOM
This Business Analyst role requires a deep understanding of end-to-end Opportunity-to-Order processes, including requirements gathering, process documentation, workflow analysis, and collaboration with cross-functional teams to enable seamless business operations.
Key Responsibilities:
Gather, analyze, and document business requirements related to CPQ or SOM systems.
Evaluate current processes and identify areas for optimization within the Opportunity-to-Order lifecycle.
Collaborate closely with technical teams, product owners, and business stakeholders to ensure requirements are clearly understood and implemented effectively.
Support system enhancements, configuration updates, and integration efforts.
Assist with testing, validation, and user acceptance processes.
Prepare detailed process flows, functional documents, and reporting as needed.
Qualifications:
Proven experience as a Business Analyst working with Steelbrick CPQ, Callidus CPQ, or ServiceNow SOM.
Strong understanding of end-to-end sales and order management processes.
Excellent analytical, communication, and documentation skills.
Ability to work independently in a remote environment and manage multiple priorities.
Recap:
Location: Fully Remote
Type: 6-month Contract (with potential to extend)
Rate: will vary dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
Lead Distribution Sales Consultant - Supplemental Health Products - Remote
Remote or Omaha, NE job
Work Type: Full Time Regular Application Closes: Open Until Filled
2025-08-19 SHARE The Lead Distribution Sales Consultant will identify strategies to promote the sale and positioning of Group Supplemental Health Insurance products and services, partnering with Mutual of Omaha Group Sales offices to provide ongoing support and distribution management. Execute field initiatives to ensure competitive standing across both individual client and market levels.
WHAT WE CAN OFFER YOU:
Estimated Salary: $95,000 - $115,000 plus annual bonus opportunity.
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU'LL DO:
Support the sale of Supplemental Health products by highlighting benefits, services, pricing, competitive advantages, and operations.
Partner with assigned Mutual of Omaha Group Sales Representatives to meet performance standards and achieve voluntary sales goals, including new business, cross-selling opportunities, and renewal activity.
Develop competitor strategies by creating tools and analyses to strengthen sales positioning.
Identify, coordinate, and deliver field training for each product in collaboration with sales offices and internal departments.
Create and execute sales support materials such as competitor comparisons, presentations, and marketing content.
Lead office and broker visits as needed to support product sales.
Assist with the development of finalist presentations to secure new business opportunities.
Partner with internal departments to identify and implement product and process enhancements.
Develop and maintain current knowledge of company's products, policies and services.
WHAT YOU'LL BRING:
Strong experience and extensive knowledge of Group Supplemental Health Insurance products, design, administration, and marketing. Specifically, Accident, Critical Illness, and Hospital Indemnity.
Demonstrated success and ability to build relationships with sales personnel.
Strong oral and written communication skills, presentation and negotiation skills, and ability to collaborate with teams.
At least 3-5 years of Group Supplemental Health sales support or sales experience.
Ability to travel up to 15% of the work period and a valid driver's license.
Knowledge of competitors' products and positioning.
PREFERRED:
Accident and Health Insurance License
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process , email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking on the status.
Stay Safe from Job Scams
Mutual of Omaha only accepts applications from . Legitimate communications will come from We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs . Stay alert for scams and apply securely!
Fair Chance Notices
Need help? Email Us Apply Now Great place to work
Together we achieve greatness. Not only is this a core value, but it's also representative of the kind of place we are - built by the strength and integrity of our employees. It's why we're named a "Great Place to Work".
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An inclusive culture
Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co workers.
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Product Configuration Analyst
Remote or Chicago, IL job
Product Configuration Analyst: Sapiens Products
The Configuration Analyst will be responsible for configuring, maintaining, and supporting Sapiens PolicyPro, BillingPro, ProducerPro, AuthorityPro, and ClaimsPro software solutions to meet business requirements. This role serves as a key liaison between business users, IT, and the Sapiens technical team, ensuring that system configurations deliver optimal performance and align with organizational objectives. The ideal candidate will possess a strong understanding of insurance processes, excellent analytical skills, and hands-on experience with Sapiens platforms.
Key Responsibilities
In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions.
Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements.
Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements.
Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams.
Document configuration procedures, changes, and system enhancements for future reference and compliance.
Assist in system upgrades and integration projects as needed.
Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience).
At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices.
Strong XSLT experience and comfort working with application integrations and external APIs.
Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements.
Understanding of insurance or financial services processes and terminology.
Proficiency in analyzing business needs and configuring enterprise software solutions.
Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the “what,” but the “how” and the “why” of system behaviors.
Ability to work collaboratively in a team environment and manage multiple priorities.
Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team.
Preferred Qualifications
Experience with business process mapping and documentation.
Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing.
Knowledge of SQL, XML, or other data management/query tools.
Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing.
Work Environment & Reporting
This hybrid position is based in Chicago, IL or Frisco, TX, and reports to the Director of Solutions Delivery. A fully remote arrangement based outside of these areas may be considered for the right candidate. The role may require occasional travel or after-hours support during critical deployments or issue resolution.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
Customer Service Associate Representative - Accredo - Hybrid (Honolulu, HI)
Remote or Urban Honolulu, HI job
Customer Service Associate Representative
Our Customer Service Associate Representatives are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Main job functions include: helping patients understand their pharmacy benefits better by using knowledge gained from training, problem-solving skills and added support from your team to answer patient calls effectively. While on calls, you will use expert listening skills to address patient questions and concerns empathetically and document all interactions. Job functions also include assisting patients with prescription refills, scheduling shipments and addressing billing questions.
What You Should Have:
High School Diploma / GED required
1 year of relevant call center experience preferred
1 year Previous medical insurance or pharmacy experience preferred
General PC knowledge including Microsoft Office and outlook
Excellent communication skills (verbal and written)
Empathetic and genuine customer service skills
Candidates must live on the island of Oahu
This is a hybrid role and requires the ability to work in person.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyAssistant Merchant
Columbus, OH job
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Location Name Columbus Corporate Headquarters Responsibilities The Assistant Merchant supports the Merchant team in achieving seasonal and annual financial objectives by contributing to assortment strategies and ensuring operational efficiency. This role collaborates closely with cross-functional teams, manages daily operational functions, and assists in product development and market research. The Assistant Merchant is responsible for maintaining data integrity, managing samples, preparing for key meetings, and providing insights into market trends and customer behavior.
KEY RESPONSIBILITIES
Assist in developing seasonal assortments, including initial product selection, roadmap creation, and style set-up.
Manage operational tasks, including order management, sample organization, meeting preparation, and data accuracy across all systems.
Conduct market research and competitive analysis, providing insights that inform product development and pricing strategies.
Collaborate with cross-functional teams (Production, Planning, Design, eCommerce, Visual, Marketing) to ensure the successful execution of assortment strategies.
Maintain style attribution, adoption, and updates, ensuring accuracy and relevance.
Prepare and present hindsighting selling reports, highlighting opportunities for future season planning.
Support product development by communicating tactical updates to the appropriate teams, including design, production, and sourcing.
Track and manage order delivery and launch timing, reporting exceptions and ensuring deadlines are met.
Partner with the planning team on seasonal financial plans, pricing, and item descriptions.
Compile and distribute product knowledge to internal teams on a monthly or seasonal basis.
Stay updated on trends and customer preferences to inform product selection and assortment decisions
REQUIRED EXPERIENCE & QUALIFICATIONS
Bachelor's degree in business, retail merchandising, fashion merchandising, or a related field is preferred.
0-3 years of experience in retail merchandising, buying, or related field.
Proficient in Excel and Google; experience with Retail Management Systems (RMS), BeProduct or S5, or similar RMS is a plus.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
Acute fashion sense with the ability to interpret market trends and customer preferences.
Strong analytical skills and understanding of retail math to assess sales and performance.
Excellent communication, presentation, and negotiation skills.
Ability to manage through conflict, problem-solve, and influence decisions effectively
CRITICAL SKILLS & ATTRIBUTES
Systems and technology-savvy, with a willingness to adapt to new tools and processes.
Strong attention to detail and ability to maintain data integrity across multiple tasks.
Demonstrates strong visual taste level and awareness of current trends.
Ability to defend and effectively communicate ideas and recommendations across teams
Early Entry
Closing
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyMeeting & Event Planner
Cleveland, OH job
Meeting & Event Planner Job Type: Full-time
At WellLink, every connection creates change.
We are connected by purpose and driven by impact - working together to advance the medical, social, and economic well-being of the communities we serve.
When you join WellLink, you become part of a team that believes in something bigger than ourselves: creating real, lasting impact in the lives of those around us. We're currently looking for a Meeting & Event Planner to join our team and help us move our mission forward.
What You'll Do:
In this role, you will:
Event Planning & Coordination: Translate leadership direction and event objectives into detailed project plans and timelines. Coordinate with the Project Manager to track milestones, deliverables, and dependencies. Partner with Marketing to align design, messaging, and branding with event goals.
Event Logistics & On-Site Support: Coordinate logistical elements such as venue arrangements, catering, travel, lodging, audiovisuals, and virtual technology platforms. Conduct system checks and rehearsals to ensure readiness for both live and virtual components. Be present on-site (or virtual platform) to manage event setup, run-of-show, and teardown. Serve as the main day-of contact for vendors, sponsors, and staff to ensure smooth execution.
Audience Engagement & Outreach: Build and manage targeted audience lists within the CRM system. Execute registration campaigns, including invitations, reminders, and follow-up communications. Monitor registration trends and provide regular updates to leadership.
Program & Speaker Coordination: Coordinate logistics for speakers, panelists, and facilitators, including communications, presentation requirements, and materials. Support content and agenda development in collaboration with internal teams and Marketing.
Sponsorship Support: Collaborate with the Sponsorship team to support sponsor outreach and benefit fulfillment. Coordinate sponsor deliverables such as signage, recognition, and logistics for materials. Serve as a point of contact for sponsor coordination, ensuring professional communication and accurate fulfillment of commitments.
Budget & Vendor Coordination: Track and reconcile event expenses in alignment with approved budgets. Assist in coordinating vendor contracts, payments, and logistics under leadership guidance. Provide budget-to-actual tracking and documentation for leadership review.
Risk Management & Compliance: Prepare contingency checklists and coordinate backup plans for potential disruptions (e.g., technology issues, weather, cancellations). Ensure events adhere to organizational policies, contracts, and insurance requirements.
Post-Event Evaluation & Reporting: Collect feedback, attendance data, and sponsor input following each event. Support post-event debriefs and document lessons learned for continuous improvement. Prepare summaries, reports, and key insights for leadership.
Your work will help us build stronger communities and bring our purpose to life.
What You'll Bring:
We're looking for someone who has:
Exceptional organizational and project coordination skills with strong attention to detail.
Excellent communication and interpersonal skills across internal teams, vendors, and sponsors.
Proficiency in event and CRM tools (e.g., Eventbrite, Cvent, vFAIRS, Zoom/Teams).
Ability to prioritize, meet deadlines, and manage multiple events simultaneously.
Strong problem-solving abilities and composure under pressure.
Willingness to work extended hours, including evenings and weekends, during events.
Bachelor's degree in Hospitality, Communications, Marketing, Business, or a related field OR related experience
2 years of experience in event planning, coordination, or logistics, preferably in a corporate, nonprofit, or association environment
Experience supporting both live and virtual events.
We value passion and purpose above all.
What You'll Love About Working Here:
At WellLink, you'll find more than a job - you'll find a place where your work matters, your growth is supported, and your contributions are celebrated. We offer:
Purpose-driven work that impacts real lives
Competitive, fair, and transparent compensation
Comprehensive health, wellness, and financial benefits
Flexible work arrangements, including hybrid/remote options
Generous paid time off and summer flex hours
Investment in your professional growth through tuition reimbursement, LinkedIn Learning, and CEUs
Opportunities to give back through community volunteer events
Recognition programs and annual celebrations of our people and achievements
Our Commitment to Inclusion:
At WellLink, inclusion is at the heart of who we are. We are dedicated to creating a workplace where everyone feels seen, heard, and valued. We celebrate the diversity of our team and our communities, and we are committed to providing equal opportunities and an environment of respect for all employees and applicants.
If you require accommodations during the application process, please let us know - we're here to help.
Auto-ApplyClaims Assistant
Remote or Austin, TX job
We're excited you're considering joining a great place to work!
Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.
About this PositionAt Texas Mutual, we're creating a stronger, safer Texas. That means helping injured workers return to a productive life, empowering businesses to excel, and giving back to our communities. As a Claims Assistant, you will help support the Catastrophic Claims Unit, reporting to the Catastrophic Claims Supervisor.
Recognized as one of the Best Places to Work in Texas, our employees benefit from a hybrid/flex work opportunity which includes working from home and having the opportunity to collaborate in the office.Responsibilities & QualificationsFOR EXTERNAL USE ONLY (i.e. recruiting, etc.) In this Role:
Complete and file claim documentation, including importing, assigning and customizing documents to the appropriate claim files.
Complete letters and forms, including required medical examination requests, peer review requests, designated doctor requests, mileage reimbursements requests, and DWC record requests.
Prepare medical records and attorney packets.
Respond to customers promptly and accurately.
Required Qualifications:
High school diploma.
Zero to two years office experience (preferably in the insurance industry).
Preferred Qualifications:
Texas workers' compensation or all lines adjuster license preferred.
Texas Mutual Pay Transparency
The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.
Base Pay Range: $22.42 - $27.70 Per HourFlex-Hybrid Work Environment:
Texas Mutual's flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.
Our Benefits:
Annual performance bonus and merit-based pay increase
Lifestyle Savings Account ($1,000 per year)
Automatic 4% employer contribution to retirement plan
401k plan with 100% employer match up to 6%
Student loan repayment matching in 401k plan
Three weeks' time off for vacation
Nine paid holidays and two personal days each year
Day one health, Rx, vision and dental insurance
Life and disability insurance
Flexible spending account
Pet insurance and pet Rx discounts
Free on-site gym, fitness classes, and health and wellness resources
Free identity theft protection
Free student loan repayment and refinancing consultation
Professional development and tuition reimbursement
Employee referral bonus
Free onsite snacks
Auto-ApplyDocument Processor (Hybrid)
Remote or Edmeston, NY job
The Document Processor (Hybrid) is responsible for handling incoming documents, storage and data entry to keep business operations running smoothly. The position will process incoming mail, faxes, and electronic documents, including image, video and audio files from internal and external customers. In addition, the Document Processor will prepare documents for scanning, scan documents, and index according to classification categories, distribute documents and packages throughout the office and pick-up outgoing mail.
Duties & Responsibilities:
Open envelopes, removing and sorting contents according to procedures.
Review documents to make sure they are accurate and complete, research as needed.
Prepare documents for scanning to include prepping functions for specific documents.
Separate documents to comply with company formatting standards to meet deadlines.
Scan verified and complete documents.
Operate and maintain scanning machines.
Securely store documents, images, videos, and audio files and discard obsolete records.
Distribute mail and packages throughout the office, while picking up outgoing mail.
Index documents according to document type for release into the system for use by other personnel with deadlines, implementing high attention to detail, accuracy, and efficiency.
Converting documents into PDF format to fulfil customer needs.
Retrieve documents as required by company staff.
Assist customers with questions.
Contact internal and external customers as needed.
Research and process checks/return checks
Participate in special projects assigned by management while completing daily tasks
Attend mandatory meetings and trainings for continued growth and development.
Other duties as assigned.
Requirements:
GED
Qualifications/Skills:
Basic understanding of both underwriting and claims policies.
Knowledge of insurance documents and document classification categories.
Good organizational skills.
Attention to detail.
Good written and communication skills with ability to present to others.
Proficient personal computer skills, including electronic mail, routine databases, and word processing.
Good interpersonal skills.
Good customer service skills
Ability to work professionally and effectively in a fast-paced team environment.
Ability to multi-task under time sensitive deadlines.
Able to view graphic images
Market Range: 1 / 40 hours / Hybrid - 3 Days in Office
Salary Range: $33,700 - $48,600
Accepting applications through: 10/21/2025
Small Commercial- Consultant, Product Analysis
Columbus, OH job
The Small Commercial State Product team is filling an opening within our dynamic group in our Central/Southeast Region. This position will lead efforts toward profitable growth in our states, while also providing analytical and strategic thought support where needed.
Performs highly complex analyses to evaluate business performance and identify trends and issues in assigned states; making actionable recommendations for improvements.
Influences the direction of and implements adapted country-wide initiatives and conducts high level analyses to support strategic direction of assigned states.
Independently manages projects of low to moderate complexity. Presents state reviews, other high complexity analyses and results of country wide initiatives to State Teams, and provide recommendations to State Teams.
Conducts high complexity analysis under minimal direction. As a subject matter expert for assigned states and product, with solid familiarity with regional/countrywide issues, completes state reviews and similar work for complex states or countrywide programs independently.
Queries data to conduct ad hoc analysis of metrics and answer advanced business questions and builds advanced tools and queries for others to use. Serves as point person for high complexity country wide implementations.
Leads own work stream on all projects and manages low to moderate complexity projects.
Provides thoughtful recommendations that influence countrywide decisions and initiatives.
Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources.
Regularly presents research, recommendations and initiatives to State management and other cross functional departments.
Occasionally presents research, recommendations and initiatives to Chief Product Officer and other Sr. Leadership. Monitors, analyzes and reports on competitor activity.
Analyzes trends and is responsible for tactical and strategic recommendations.
Qualifications
Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred.
Minimum 4 years, typically 6 years or more of relevant work experience.
Knowledgeable in data query languages and tools (SAS and SQL); proficient in new and emerging technologies; may possess data modeling skills.
Highly developed communication and presentation skills.
In-depth knowledge of data concepts, strategies, and methodologies.
In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
Highly developed negotiation, facilitation and consensus building skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyExperienced CA WC Adjuster - Remote - Multi-Industry (Trucking, Staffing, Valet)
Remote or Irvine, CA job
Overview Workers' Compensation Claim Consultant (CA Jurisdiction Only) - Remote
Salary: $77,000-$87,000 annually Schedule: Monday-Friday, 8:00 AM-4:30 PM PST Experience Required: 5+ Years (Litigated & Some Complex Claims)
🚨 Please Note
This is not an HR, risk management, or consulting position. This is an experienced California Workers' Compensation adjusting role requiring hands-on claim investigation, evaluation, negotiation, and settlement.
Build Your Career With Purpose at CCMSI
At CCMSI, we don't just adjust claims-we support people. As one of the nation's largest employee-owned Third Party Administrators and a certified Great Place to Work , we empower our employee-owners with manageable caseloads, meaningful work, and opportunities to grow. When you join us, you join a team that values collaboration, client care, and long-term career development.
Job Summary
We're seeking an experienced Workers' Compensation Claim Consultant to handle California jurisdiction claims for a multi-account desk supporting clients in the trucking & warehouse, valet/shuttle services, and staffing agency industries.
This fully remote position requires strong litigated claim handling experience, the ability to independently manage complex files, and a commitment to CCMSI's best practice standards. You'll join a collaborative team of four other consultants, working together to deliver high-quality, timely, and accurate claim service to our clients.
Responsibilities
Conduct timely 3-point contact per CCMSI best practices.
Investigate, evaluate, and adjust California workers' compensation claims with independence and sound judgment.
Establish, maintain, and justify detailed reserve levels.
Administer indemnity and award payments in accordance with CA jurisdictional requirements.
Negotiate settlements consistent with corporate standards, client instructions, and state law.
Maintain a current and thorough diary, ensuring all deadlines and statutory requirements are met.
Pursue subrogation recovery as applicable.
Prepare claim status reports, reserve analyses, and updates for client meetings.
Conduct claim reviews with clients and participate in discussions as needed.
Communicate effectively with injured workers, employers, providers, and attorneys throughout the claim lifecycle.
Ensure all documentation meets CCMSI best practice requirements.
Qualifications Qualifications - Required
5+ years of California WC adjusting experience, including litigated files and some complex exposure.
Adjuster designation required.
Strong working knowledge of California WC laws, timelines, benefits, and litigation processes.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Excellent written and verbal communication skills, critical thinking, and decision-making ability.
Nice to Have
SIP certification preferred.
Strong documentation habits per CCMSI best practices.
Experience presenting or conducting client reviews.
Work Environment & Travel
Remote role reporting to the Irvine, CA branch.
Occasional travel to the office may be required for rare mandatory in-office meetings.
Performance Metrics
Your success in this role is measured by:
Quality and accuracy of claim handling.
Meeting deadlines and maintaining current diary/workflows.
Consistent adherence to best practice standards.
Ability to collaborate and communicate effectively with clients, team members, and claim stakeholders.
What We Offer
Employee Ownership: As an Employee-Owned Company (ESOP), every employee has a stake in our success.
Time Off: 4 weeks of paid time off in your first year, plus 10 paid holidays.
Comprehensive Benefits: Medical, Dental, Vision, Life, Short- and Long-Term Disability, Critical Illness, and 401(k).
Career Growth: Robust internal training and professional development opportunities.
Supportive Culture: We believe in manageable caseloads, collaboration, and maintaining a healthy work-life balance.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example-no matter their title
We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #WorkersCompJobs #CaliforniaAdjuster #RemoteJobs #ClaimsConsultant #InsuranceCareers #AdjusterLife #NowHiring #LI-Remote
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Auto-ApplyRemote Client Success Specialist - 100% Commission | Raleigh, NC (TSG-20251201-001)
Remote or Raleigh, NC job
Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
Application Development Manager
Remote or White Plains, NY job
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Development Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life:
We are seeking a highly skilled and motivated individual to join our team as an Application Development Manager. In this role, you will manage multiple development teams, ensuring that all teams adhere to MMA coding standards and best practices while building enterprise-level applications. You will oversee the design, coding, testing, and debugging of new and existing applications, fostering a culture of quality and innovation. Additionally, you will promote agile ways of working, which enhances collaboration, accelerates delivery, and improves responsiveness to changing business needs. You will also guide your teams in development initiatives and solutioning efforts, while providing Level 2 and Level 3 application support and escalating risks and issues as appropriate. A security-first mindset is essential in designing, creating, and developing applications. If you are passionate about technology and thrive in a fast-paced, collaborative environment, we would love to hear from you.
We will count on you to:
Become an integral part of an innovative and passionate Custom Application Development Team, enhancing the business through collaboration, innovation, creative solutioning, and delivery excellence.
Oversee the design, coding, testing, and debugging of new and existing applications, ensuring all teams adhere to coding standards and best practices with a security-first mindset.
Lead and support development initiatives across multiple teams, navigating complex projects and consistently delivering high-quality enterprise-level products.
Promote the development of reusable code to decrease time to market while ensuring uniformity and scalability across applications.
Foster a culture of security awareness, ensuring that security best practices are integrated into all development processes.
Champion agile practices to enhance collaboration and responsiveness within teams, driving efficiency and adaptability.
Embrace servant leadership, empowering teams to take ownership of their work and encouraging continuous improvement.
Mentor and guide junior developers, fostering a culture of learning, collaboration, and continuous improvement within the teams.
Our future colleague:
Proven track record of successfully delivering highly scalable digital products.
Strong relationship-building skills with all stakeholders, including internal project teams, business analysts, product owners, scrum masters, developers, and testers.
Experience in delivering complex software products within an Agile environment.
Proficient in utilizing Azure and/or AWS public cloud technology stacks.
Skilled in object-oriented, full-stack programming with languages such as Blazor, C#, .NET, IIS, SQL, and NoSQL databases.
Expertise in building distributed systems at scale using microservices architecture.
Knowledgeable in API design and implementation, as well as management systems like Apigee and Informatica.
Familiar with container technologies, including Docker and Kubernetes.
Experienced in continuous integration and build/test automation, leveraging tools such as Azure DevOps, GitHub Actions, and JFrog Artifactory.
Passionate about exploring new technologies and trends in open source, UI, AI, and related fields.
These additional qualifications are a plus, but not required to apply:
Bachelor's Degree in Computer Science, a related degree, or relevant experience.
10+ years of development experience, 5+ years of management experience, ideally in or relating to the Insurance Broker Industry.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
************************************
**********************************
*******************************************************
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Remote
The applicable base salary range for this role is $96,500 to $168,800.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 22, 2025
Auto-ApplyExperienced Claims Specialist
Remote or Wesley Chapel, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
What Makes This Opportunity Exciting?
Are you a seasoned professional with a track record in insurance claims? As an Experienced Claims Specialist at GEICO, you'll leverage your expertise to manage cases and contribute to your team's success. You'll be at the heart of our commitment to outstanding customer service. You'll manage multiple steps impacting the claims life cycle, providing guidance, support, and solutions to policyholders during times of uncertainty. Your expertise and compassion will make a meaningful impact on their lives while contributing to GEICO's reputation for excellence.
Claims Processing: Efficiently and accurately handle insurance claims, ensuring adherence to company policies and procedures.
Customer Service: Communicate professionally and empathetically with customers, addressing concerns and questions about their claims.
Investigation: Conduct thorough investigations to determine the extent of coverage and assess any potential fraud.
Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
Workplace Flexibility: After completing a comprehensive 5-month in-office training and orientation, transition to a hybrid work model with the best of both worlds-spend 80% of your time in the office and 20% working remotely. Plus, take advantage of the GEICO Flex Program, which offers up to four additional weeks of remote work annually for even greater flexibility.
Professional Growth: Access GEICO's industry-leading training programs and development opportunities:
Continuing education at no cost to you.
Leadership development programs and hundreds of eLearning courses to enhance your skills.
Access to GEICO Strive Program, providing associates with tuition assistance and access to high-quality education to advance their career.
Incentives and Recognition:
Pay Transparency: The starting salary for an Experienced Claims Specialist is between $31.62 per hour / $63,714 annually and $33.11 per hour / $66,736 annually.
Sign-On Bonuses: $1,500 for active Florida All-Lines Adjuster License (6-20).
Evening Shift Differentials: Earn a +10% pay differential for eligible shifts.
Weekend Shift Differentials: Earn a +20% pay differential for eligible shifts.
Additional Perks:
Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
What We're Looking For:
A passion for providing outstanding customer service.
Strong interpersonal, communication, and problem-solving skills.
Adaptability and attention to detail in a dynamic environment.
2+ years of prior claims experience in the insurance industry.
Active Florida All-Lines Adjuster License (6-20) required.
High School Diploma required, College degree (2-4 year) preferred.
Ability to prioritize and multi-task, while navigating through multiple business applications.
Computer proficiency, including familiarity with Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as needed.
#geico600
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Product Configuration Analyst
Remote or Frisco, TX job
Product Configuration Analyst: Sapiens Products
The Configuration Analyst will be responsible for configuring, maintaining, and supporting Sapiens PolicyPro, BillingPro, ProducerPro, AuthorityPro, and ClaimsPro software solutions to meet business requirements. This role serves as a key liaison between business users, IT, and the Sapiens technical team, ensuring that system configurations deliver optimal performance and align with organizational objectives. The ideal candidate will possess a strong understanding of insurance processes, excellent analytical skills, and hands-on experience with Sapiens platforms.
Key Responsibilities
In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions.
Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements.
Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements.
Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams.
Document configuration procedures, changes, and system enhancements for future reference and compliance.
Assist in system upgrades and integration projects as needed.
Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience).
At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices.
Strong XSLT experience and comfort working with application integrations and external APIs.
Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements.
Understanding of insurance or financial services processes and terminology.
Proficiency in analyzing business needs and configuring enterprise software solutions.
Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the “what,” but the “how” and the “why” of system behaviors.
Ability to work collaboratively in a team environment and manage multiple priorities.
Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team.
Preferred Qualifications
Experience with business process mapping and documentation.
Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing.
Knowledge of SQL, XML, or other data management/query tools.
Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing.
Work Environment & Reporting
This hybrid position is based in Chicago, IL or Frisco, TX, and reports to the Director of Solutions Delivery. A fully remote arrangement based outside of these areas may be considered for the right candidate. The role may require occasional travel or after-hours support during critical deployments or issue resolution.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
CELIC Policy Services Representative
Cincinnati, OH job
OBJECTIVE
CELIC Policy Services Representative Objective
To be an effective team member of the Life Customer Service Team. To provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing account or policy information and solving problems or errors. To process policy changes and payments. To maintain most reports and tasks.
RESPONSIBILITIES
CELIC Policy Services Representative Responsibilities
Provide customer service by fielding incoming phone calls from agents and policyholders. Issue new business and review policy applications for complete and accurate information. Process policy changes and endorsements. Provide quotes upon request. Answer questions regarding life/preneed products. Contact field representatives and/or agents for missing information. Troubleshoot and assist agent and policyholders promptly and accurately.
Maintain workflow within the unit. Issue policies and record and deposit money promptly and accurately. Mail appropriate copies of policies to policyholder, agent or both. Keep policy files up-to-date.
Test changes to the automated system, as they relate to job functions.
QUALIFICATIONS
CELIC Policy Services Representative Qualifications
Required
High school education required.
Prior customer service experience needed, preferably in the insurance field.
Strong communication and customer service skills a must.
Data entry and keyboard skills required.
Good judgment, friendly and helpful attitude; good math aptitude a plus.
Note: Farm Bureau Family of Companies (CELIC) offers a full benefit package including medical, dental, vision, and 401K. This position is located in Cincinnati, Ohio.
PM19
Auto-ApplyLegal Document Specialist
Remote or Danvers, MA job
Job Details Danvers, MA Fully Remote Full Time $14.00 - $14.00 Hourly Monday - FridayLegal Document Specialist - Medical Records Team
Take your career to the next level with a company that values growth, innovation, and people. ISG provides nationwide claim and litigation support to the insurance and legal industries, helping clients achieve optimal outcomes through superior service and technology-driven solutions.
We're looking for a Legal Document Specialist to join our Medical Records team. In this role, you'll provide essential administrative support to our Record Retrieval Department by managing subpoenas, legal notices, and related documentation with accuracy and efficiency.
Key Responsibilities:
Prepare, order, and complete county and Workers' Compensation subpoenas
Generate and distribute Notices of Intent (NOI) via fax, UPS, and digital tools
Communicate with counsel to obtain waivers and resolve objections
Issue subpoenas to providers and track their status
Maintain accurate records and reports on subpoena activity
Provide timely updates and communication to clients
We're looking for someone detail-oriented, organized, and proactive, with strong communication skills and the ability to manage multiple priorities. Experience in legal or administrative work and familiarity with subpoena tools or legal systems is a plus.
At ISG, we believe technology fuels progress and people power success. You'll be part of a collaborative, fast-paced environment with opportunities for growth.
If you're ready to make an impact and grow your career, apply today!
Qualifications
What You'll Bring:
Excellent written and verbal communication skills
Proven reliability and strong work ethic
Solid computer literacy and ability to learn new systems quickly
Strong organizational and time-management skills
High attention to detail and accuracy
General office and administrative proficiency
Familiarity with Microsoft Office Suite (preferred)
Small Commercial- Consultant, Product Analysis
Columbus, OH job
The Small Commercial State Product team is filling an opening within our dynamic group in our Central/Southeast Region. This position will lead efforts toward profitable growth in our states, while also providing analytical and strategic thought support where needed.
* Performs highly complex analyses to evaluate business performance and identify trends and issues in assigned states; making actionable recommendations for improvements.
* Influences the direction of and implements adapted country-wide initiatives and conducts high level analyses to support strategic direction of assigned states.
* Independently manages projects of low to moderate complexity. Presents state reviews, other high complexity analyses and results of country wide initiatives to State Teams, and provide recommendations to State Teams.
* Conducts high complexity analysis under minimal direction. As a subject matter expert for assigned states and product, with solid familiarity with regional/countrywide issues, completes state reviews and similar work for complex states or countrywide programs independently.
* Queries data to conduct ad hoc analysis of metrics and answer advanced business questions and builds advanced tools and queries for others to use. Serves as point person for high complexity country wide implementations.
* Leads own work stream on all projects and manages low to moderate complexity projects.
* Provides thoughtful recommendations that influence countrywide decisions and initiatives.
* Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources.
* Regularly presents research, recommendations and initiatives to State management and other cross functional departments.
* Occasionally presents research, recommendations and initiatives to Chief Product Officer and other Sr. Leadership. Monitors, analyzes and reports on competitor activity.
* Analyzes trends and is responsible for tactical and strategic recommendations.
Qualifications
* Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred.
* Minimum 4 years, typically 6 years or more of relevant work experience.
* Knowledgeable in data query languages and tools (SAS and SQL); proficient in new and emerging technologies; may possess data modeling skills.
* Highly developed communication and presentation skills.
* In-depth knowledge of data concepts, strategies, and methodologies.
* In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
* Highly developed negotiation, facilitation and consensus building skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyCustomer Service- Call Center Specialist, 10am-7pm
Rocky River, OH job
Call Center- Member Benefit Specialist Founded in 2003, Roundstone is not your typical insurance company. We're on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees. Role Description As a Member Benefit Specialist you will assist policy holders, providers and agents with their health insurance inquiries and concerns over the phone. Your duties will include answering questions about coverage, claims, benefits and resolving billing issues. This role requires the ability to maintain accurate records of customer interactions in a high volume call center while maintain a professional demeanor and providing excellent customer service. Key Duties & Responsibilities:
Ability to read, understand, and communicate medical benefits according to SPD language;
Respond to inquiries and phone calls from providers, policyholders, and agents regarding benefits, coverage, or claims status in accordance with established performance expectations;
Maintain quality customer services through call center; follow customer service practices; adhere to timely expectations according to established expectations;
Comfortable placing outbound calls for request and follow-up on additional information as needed for incomplete claims, to include but not limited to COB, accident investigations, eligibility, etc.;
Familiar with and understands various fee schedules
Skills and Qualifications:
Knowledge of TPA administrative services, policies, procedures and systems;
6 months + of customer service call center experience in medical insurance environment addressing member and provider calls;
Dental and Vision benefit knowledge a plus;
Excellent verbal, communication, and written skills with strong organizational and research skills;
Proficiency in Microsoft Office (Word, Excel and Access);
Must be detail-oriented, have ability to work well under pressure, and handle multiple tasks with deadlines;
Bilingual (English/Spanish) skills a plus.
Better Benefits: We're leaders in our industry, so naturally, we look out for our employees' best interests with a robust benefits package. Roundstone employees are eligible for:
Medical, dental and vision benefits
Annual bonus
Dependent care 100% match up to max allowable
PTO beginning on Day 1
Tuition reimbursement
Health work/life balance
Hybrid office schedule
401(k) plan with company match
Employee Assistance Program
On-site gym with personal trainer access
Life insurance and short term disability insurance
More About Roundstone Headquartered in Rocky River, Ohio, Roundstone is regularly recognized as a Northeast Ohio Top Workplace by the Plain Dealer and cleveland.com. We are especially proud to be recognized as a Top Workplace since this honor is determined by anonymous feedback from our own employees. Roundstone employees enjoy a supportive workplace where they are engaged, valued and regularly recognized for their hard work at monthly company meetings. Roundstone's core values are evident every day and are shared with the community through the sponsorship of community events and outreach.
Our Core Values
Live well: Be healthier and bring positive energy to all you do.
Work smarter: Get things done, better.
Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start.
Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know.
Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey: ******************************** Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Multi Line Adjuster
Remote or Providence, RI job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Multi-line Adjuster - Rhode Island.
*Starting pay rate varies based upon position and location. Ask your Recruiter for details!
** Position will be 50% working in the field and 50% working from home **
We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, and customer's homes. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing vessels, motorcycles, RV and other specialty claims.
Qualifications & Skills:
Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits
Must attain and maintain the required licenses issued by state insurance departments
Willingness to be flexible with primary work location
Solid computer, mechanical aptitude, and multi-tasking skills
Effective attention to detail and decision-making skills
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
Requirements:
Experience appraising Vessels - 2 years minimum
Preferred experience appraising motorcycles and RV's
Strong Customer Service skills - Ability to interact with customers and repair facilities
Must be able to obtain/qualify for Rhode Island all line adjusters license
Annual Salary
$32.05 - $57.49
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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