Cowboys Fit jobs in Plano, TX

Benefits: Employee discounts Job Title: Member Services Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations POSITION OVERVIEWWelcome to the Member Services Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. KEY RESPONSIBILITIES Our Member Services Team is the heartbeat of our club. You will be responsible for: Ensuring that all members and guest check in and have active memberships Overseeing guest and member traffic flow Collecting dues and updating billing when appropriate Monitoring and addressing membership alerts Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Answering phone calls and directing the appropriately Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and working knowledge of Cowboys Fit as a company, as well as all services and promotions Being proficient in policies ad directives as outlined in the Member Services Playbook WORK SCHEDULEWork hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Job Title: Kids Club Team Member Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations JOB SUMMARYWelcome to the Rowdy Room Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional childcare experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Rowdy Room Team is patient, attentive, and provides a fun and safe experience for the children they oversee. ESSENTIAL DUTIES & RESPONSIBILITIES As a Rowdy Room Team member, you will be responsible for: Welcoming parents and children to the Kids Club Interacting with the children to ensure they have a pleasant experience Cleaning toys and surfaces during each shift Explaining and enforcing our Kids Club policies to parents Taking payment before children are dropped off and updating billing as needed Signing up new members on recurring services Calling or locating parents for diaper changes or behavioral issues Providing constant care to eliminate accidents, injuries and unhappy children Completing Behavioral Reports and Accident Reports, as needed Assisting members and guest with all inquiries and concerns Reporting all issues in timely manner Contributing to maintaining the club-wide standards of cleanliness Assisting other departments when necessary Attending all required meetings This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Commission Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Job Title: Personal Trainer Company: Cowboys Fit Directly Reports to: Fitness Manager Department: Fitness POSITION OVERVIEWThe Personal Trainer is a member of Cowboys Fit team and plays a key role in the company's overall success by servicing clients and fitness programming, which includes personal training, group training, recovery, supplement sales, member integration and support. In addition to the primary roles and responsibilities described within, each team member embraces and follows the guidelines outlined and plays a vital role in the success of the fitness department, club, and company. The Fitness Team must always represent the company while they are in the clubs and must maintain a professional manner in dealing with fellow staff, members, and guests. Members of the Fitness Team are encouraged to communicate ideas on best practices to their leaders as well as colleagues in other departments. Key Responsibilities 1. Member Relations Create a customer service focused environment and ensure superior customer service through leading by example Work with the sales team to integrate members into the club in a timely manner Sincerely acknowledge members/guests and be professional in your personal presentation Remain well trained and knowledgeable about the company, our services, promotions, and business practices in order to provide members and guests with consistent and accurate information while meeting their specific needs Committed to listening to members and guest in order to understand their needs and exceed their expectations 2. Performance Execute member communication initiatives that increase member retention, satisfaction and participation in revenue producing services Minimum of 50 sessions, $1500 in training sales, and $150 in supplements per month Achieve financial performance results through the generation of ancillary service revenues and member retention Be proficient in appropriate club software systems (ABC, Outlook, MyZone, etc.) All team members are responsible for maintaining their certifications (i.e. PT, CPR/AED) while employed at Cowboys Fit. Submit all paperwork associated with those certifications. Certifications must be accredited through a nationally recognized organization 3. Equipment & Facilities Notify the corporate facilities department when physical plant repairs and maintenance are needed and serve as an advocate for getting these issues resolved in a timely manner Maintain and implement an equipment cleaning schedule and overall maintenance checklist to ensure all equipment is working and operating Maintain a safe, clean, and esthetically appealing physical environment 4. Team Member Relations Work in partnership with other members of the Cowboys Fit team and as an integrated member of the Cowboys Fit Community. Contribute to the effective and efficient running of the day-to-day operations of the department and club, as well as the overall success of the business Actively participate in meetings and company-wide initiatives and provide feedback and ideas for improving and building all aspects of the business Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Remain up to date on all individual, department and company communications by reading all individual and departmental emails and posted signage, as well as checking the company intranet often for important information and updates This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULEThis is a full-time position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the fitness team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: Employee discounts Job Title: Kids Club Team Member Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations Welcome to the Rowdy Room Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional childcare experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Rowdy Room Team is patient, attentive, and provides a fun and safe experience for the children they oversee. ESSENTIAL DUTIES & RESPONSIBILITIES As a Rowdy Room Team member, you will be responsible for: Welcoming parents and children to the Kids Club Interacting with the children to ensure they have a pleasant experience Cleaning toys and surfaces during each shift Explaining and enforcing our Kids Club policies to parents Taking payment before children are dropped off and updating billing as needed Signing up new members on recurring services Calling or locating parents for diaper changes or behavioral issues Providing constant care to eliminate accidents, injuries and unhappy children Completing Behavioral Reports and Accident Reports, as needed Assisting members and guest with all inquiries and concerns Reporting all issues in timely manner Contributing to maintaining the club-wide standards of cleanliness Assisting other departments when necessary Attending all required meetings This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Commission Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Job Title: Membership Consultant Company: Cowboys Fit Directly Reports to: Membership Manager Department: Sales POSITION OVERVIEWMembership Consultants play a key role in the company's overall success by: 1) Achieving and exceeding membership sales and revenue goals and selling ancillary services2) Contributing to member retention and satisfaction by advising members and guests on programs that will help them meet their long- and short-term health and fitness goals3) Providing members and guests with legendary service and enhancing their sense of belonging and community within the club Key Responsibilities Achieve financial performance results through the generation of new memberships and ancillary service memberships Achieve or exceed individual membership sales goals by generating referrals, converting inquiries (phone/web) into appointments and following up with and closing prospects Implement and adhere to all steps of the sales process, including assessing the needs of prospective members, providing a value based presentation of the Cowboys Fit brand, programs and services, leading an enthusiastic and informative tour, presenting membership/service options and prices, and closing sales Help integrate new members into personal training by attaching point of sale sessions and/or scheduling their complimentary on-boarding session Responsible for meeting weekly and monthly goals and metrics as outlined in individual weekly tracking sheets Responsible for meeting with MM on a weekly basis to review prior and current week's activity Actively develop leads through a variety of activities, including telephone, internet and community outreach and partnerships, corporate visits, referrals and special events Utilize the lead tracking system to manage all prospect and member data Before ending each shift, ensure that the CRM calendar for your next shift is up-to-date and set up for success Complete and submit all new member paperwork (Membership Agreement, Personal Training Policies, Corporate Proof, etc) before leaving the club the day the member joins Attend and participate in membership meetings team, club and company meetings, member functions, outside marketing events, and the planning and implementation of promotions Know your competition and use that information to make suggestions or changes that enable your club to be “best in class” and achieve results. Create a customer service focused environment that is friendly, welcoming, and supportive, and seeks to provide members and guests with exceptional experiences Ensure superior customer service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations Create and deepen relationships with members and enhance their sense of belonging and community within the club by reaching out to “your” members in person and by phone and email Deal with member issues proactively, “own” member problems that come to your attention, and solve those issues within a 24-hour period Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information Contribute to the effective and efficient running of the day-to-day operations of the clubs and company Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Maintain an active and working knowledge of the company as well as all services and promotions Be proficient in all club software systems Follow all club policies and procedures Attend all meetings, special events, and education sessions to learn and provide feedback and share ideas on improving and building all aspects of the business This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE This is a full-time position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the membership team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts JOB TITLE: Group Fitness Instructor COMPANY: Cowboys Fit DIRECTLY REPORTS TO: General Manager and Group Fitness Manager DEPARTMENT: Group Fitness The Group Fitness Instructor is a member of the Cowboys Fit team and plays a key role in the company's overall success. The Group Fitness Instructor (GFI) will prepare and lead a fun, safe and effective group class based on the class description, offering modifications for less experienced or more experienced clients as needed. The instructor will represent the club in a positive manner, greeting the clients as they enter and leave class. WORK SCHEDULEThis is a part-time position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. KEY PERFORMANCE EVALUATION FACTORS Ability to exemplify and live the company's core values Ability to meet department goals Ability to fulfill essential duties Contribution and proactive participation as part of the company's Group Fitness Arrive 5 minutes early for all classes to prepare the room and greet clients Dress appropriately for all classes Maintain current and correct certifications for his/her format(s) as well as CPR cert Begin and end classes on time per the monthly schedule Prepare and lead a fun, safe and effective class for all levels of participation based on class description Keep studios orderly, lock stereo cabinet and use a microphone sponge cover Maintain an electronic record of classes taught or subbed, including attendance numbers When needed, secure substitute teacher(s) to cover your regular class or a class you have agreed to sub Notify your Group Fitness Director (GFD) of all substitutes as early as possible Contact the club if you are running late and ask that someone from management notify your class Please teach what is scheduled. If members want something different let the GFD know so a class can be added All written or verbal communication must be delivered in a positive manner Instructors will always uphold the brand standards of Cowboys Fit This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Job Title: Fitness Manager Company: Cowboys Fit Department: Fitness POSITION OVERVIEWThe Fitness Manager (FM) is a member of Cowboys Fit management team and plays a key role in the company's overall success by leading and managing a club's health and fitness programming which includes personal training, group training, supplement sales, member integration and support. The FM is responsible for: Impacting member service and retention by delivering excellence through quality, cutting-edge programming that is safe, supports member's efforts to reach their goals and provides exceptional member experiences Maintaining a safe, clean, well-maintained, and esthetically appealing environment Achieving financial performance results through the generation of ancillary service revenues KEY RESPONSIBILITIES Serve as a role model and direct and manage the day-to-day operations of the club's fitness programming Cultivate and lead a positive, team-centered work environment that delivers on company goals Hire, train, manage, and develop a high-quality team of fitness professionals in a way that enables them to reach their full potential Review and evaluate staff performance constructively on a regular basis through informal and formal performance management mechanisms Create communication mechanisms for staff that enables two-way dialogue and provides them with timely and accurate information pertaining to company and club goals, programs, promotions, and policies Manage an efficient fitness department whereby day-to-day operations run smoothly, company-wide policies are followed consistently, and problems are resolved in an effective and timely manner Create staff schedules that guarantee there is appropriate coverage by the fitness team Maintain and process all paperwork associated with members, staff, or club operations completely and ensure information is entered in the appropriate systems accurately Create a customer service focused environment that is friendly, welcoming, and supportive, creates raving fans and seeks to provide members and guests with exceptional experiences Ensure superior customer service by sustaining a culture, through leadership and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations Create and deepen relationships with members and enhance their sense of belonging and community within the club Work with the sales team to integrate members into the club in a timely manner Sincerely acknowledge members and guests Be professional in your personal presentation Use a professional and friendly communication style to enhance our members' and guests' experience Ensure the fitness team takes an active role in keeping current in their fields and are well trained and knowledgeable about their jobs, the company, and our services, promotions and business practices so that they can provide members and guests with consistent and accurate information Educate and train the fitness team on company and department programs Ensure that all members of the fitness team keep current with the appropriate certifications, (i.e. PT, CPR/AED) they need for their job and maintain all paperwork associated with those certifications Cross train staff so that they are always “stage ready” and available to help members and guests no matter what their job Achieve financial performance results through the generation of ancillary service revenues, expense control and member retention. Oversee ancillary service programs and ensure that the programs are safe, provide quality experiences for members, meet members' expectations and goals, and achieve revenue goals Know your competition and use that information to make suggestions or changes that enable your club to be “best in class” Develop and implement member communications initiatives that increase member retention, satisfaction and participation in revenue producing services Monitor, evaluate and continuously improve operations, programming, and financial performance by interacting with members and staff, listening to their feedback and ideas, and analyzing key metrics and data Manage all controllable expenses to ensure that the department stays within budget Maintain a safe, clean and esthetically appealing environment Ensure all equipment is working and operating and if it is not working, get it repaired in a timely manner Notify the facilities department when repairs and maintenance are needed and serve as an advocate for getting these issues resolved Maintain and implement an equipment cleaning schedule and overall maintenance checklist Work in partnership with other members of the Cowboys Fit team and as an integrated member of the Cowboys Fit Community and contribute to the effective and efficient running of the day-to-day operations of the department and club as well as the overall success of the business. Actively participate in management meetings and company-wide initiatives and provide feedback and ideas for improving and building all aspects of the business Work as part of the overall team by respecting, supporting, and encouraging your co-workers, pitching in, and assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Maintain an active and working knowledge of Cowboys Fit as a company as well as all services and promotions Be proficient in appropriate club software systems Follow all company policies and procedures Remain up to date on all individual, department, and company communications by reading all individual and departmental emails Perform other duties as required. Employee responsibilities are subject to change at any time. WORK SCHEDULE This is a full-time management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights and weekends. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Job Title: Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations JOB DESCRIPTION The Recovery Lounge Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Recovery Lounge Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES Recovery Lounge Team members are the heartbeat of the lounge. You will be responsible for: Maintaining an active knowledge of all Recovery services and promotions Contacting new members to get them set up with their complimentary services Advising members and guests on services that will help them meet their goals Driving sales and ensuring the Lounge has the tools and knowledge needed to successfully sell packages/retail Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks Ensuring that all members and guests check in and have active memberships Collecting dues and updating billing when appropriate Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Assisting other departments when necessary Attending all required meetings Maintaining an active and working knowledge of Cowboys Fit as a company, as well as services and promotions Remain proficient in policies and directives as outlined in the Member Services and Recovery Playbook This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: Commission Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance JOB TITLE: General Manager COMPANY: Cowboys Fit DEPARTMENT: Management Team POSITION OVERVIEW Under the supervision of senior leadership, the General Manager (GM) leads and manages the member service functions within the club to provide the best guest and member experience, and team member environment. The GM recruits, hires, trains, and develops a diverse, high performance management team and prides leadership and direction to ensure the team achieves goals in a way that reflects the company values. The GM creates club strategy, execution of company initiatives, including responsibility for communicating and upholding company policies, standards and delivering on our commitment to a clean, friendly, and well-maintained club. KEY RESPONSIBILITIES Management of club team and financial performance Drive all sales efforts within the club including personal training, recovery services, new member sales, EFT, retail, and supplements To achieve this objective the GM will: Set monthly, weekly and daily financial goals Review daily/weekly financial and club statistics with to identify potential revenue gaps and modify sales execution as necessary Execute and coordinate promotions within the club Drive club efforts in achieving revenue goals in NMS, EFT, retail, personal training and ancillary revenue Responsible for attainment of department targets (e.g. revenue, member retention) Responsible for scheduling department heads to meet club needs Manage hours and labor spend Member and Guest Experience Ensure that all club members are delivered a high member service experience. To achieve this objective the GM will: Proactively engage club member base, regularly greet, and interact with members, and conduct member satisfaction surveys under company guidelines. Resolve member concerns and complaints in a professional manner within club parameters Instill a sense of common responsibility and teamwork across club functions Staffing and Development Maintain a fully engaged and high performing department head team that aligns with company values and goals Train and coach team members, including conducting planning sessions and performance reviews. Review, approve and provide recommendations regarding personnel actions including hiring, promotion, discipline, and termination Lead club meetings to review performance and offer direction, motivation, and guidance toward achieving individual and company goals Implement, supervise, and direct regular training to ensure all club employees are trained in sales SOPs, and other company policies Instill a sense of common responsibility and teamwork across club functions to maintain positive member and team member experience. Ensure that all department heads and assistant department heads are 'cross-trained' on the fundamental aspects of each other's positions Create and conduct team building activities including participation in recognition programs Club Administration and General Implement promotions and merchandising Follow-up with compliance checks by monitoring club systems and team member performance Ensure that systems procedures are accurately followed: Member check-in, telephone inquiry, guest processing, In Touch management, membership cards, fitness scheduling, etc Daily reviews of new member agreements with sales team Team Member Experience Maintain a fully engaged and high performing team that aligns with company values and goals. To achieve this objective, the GM will: Utilize club systems to select, interview, and hire Train & develop department heads according to SOPs and objectives Conduct weekly (or as-needed) meetings with direct reports to review performance and offer guidance toward achieving individual and company goals. Offer career growth and advancement opportunities Mediate club employee relations matters for team members Counsel staff and consult with corporate support for additional direction This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE This is a full-time management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights, and weekends. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts JOB TITLE: Group Fitness Instructor COMPANY: Cowboys Fit DIRECTLY REPORTS TO: General Manager and Group Fitness Manager DEPARTMENT: Group Fitness JOB SUMMARY The Group Fitness Instructor is a member of the Cowboys Fit team and plays a key role in the company's overall success. The Group Fitness Instructor (GFI) will prepare and lead a fun, safe and effective group class based on the class description, offering modifications for less experienced or more experienced clients as needed. The instructor will represent the club in a positive manner, greeting the clients as they enter and leave class. WORK SCHEDULEThis is a part-time position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. KEY PERFORMANCE EVALUATION FACTORS Ability to exemplify and live the company's core values Ability to meet department goals Ability to fulfill essential duties Contribution and proactive participation as part of the company's Group Fitness Arrive 5 minutes early for all classes to prepare the room and greet clients Dress appropriately for all classes Maintain current and correct certifications for his/her format(s) as well as CPR cert Begin and end classes on time per the monthly schedule Prepare and lead a fun, safe and effective class for all levels of participation based on class description Keep studios orderly, lock stereo cabinet and use a microphone sponge cover Maintain an electronic record of classes taught or subbed, including attendance numbers When needed, secure substitute teacher(s) to cover your regular class or a class you have agreed to sub Notify your Group Fitness Director (GFD) of all substitutes as early as possible Contact the club if you are running late and ask that someone from management notify your class Please teach what is scheduled. If members want something different let the GFD know so a class can be added All written or verbal communication must be delivered in a positive manner Instructors will always uphold the brand standards of Cowboys Fit This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Commission Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance JOB TITLE: Membership Manager COMPANY: Cowboys Fit DEPARTMENT: Management Team/Sales POSITION OVERVIEW The Membership Manager (MM) supports the General Manager (GM) in overseeing the day to day club operation to include but not limited to; recruiting, hiring, training and developing a diverse, high performance team, driving membership sales, and providing excellent customer satisfaction. KEY RESPONSIBILITIES · Management sales team and financial performance · Drive all sales efforts within the club including new member sales, EFT, fitness packages and supplements· Set monthly, weekly and daily sales goals · Review daily and weekly sales numbers and club statistics with the club manager to identify potential revenue gaps and modify sales execution as necessary · Execute and coordinate sales promotions within the club · Drive club efforts in achieving revenue goals in NMS, EFT, units and ancillary revenue · Responsible for attainment of department targets (e.g. EFT, NMS, Units and PT attachment) · Responsible for scheduling sales team members to meet member needs· Ensure that all club members are delivered a high member service experience· Proactively engage club member base, regularly greet and interact with members· Resolve member concerns and complaints in a professional manner within club parameters, as assigned by GM· Maintain a fully engaged and high performing team that aligns with company values and goals· Recruit, interview & hire membership consultants and ensure proper levels of team member staffing· Train and coach MC's, including assisting in conducting planning sessions and performance reviews· Lead membership meetings to review performance and offer direction, motivation and guidance toward achieving individual and company goals· Implement, supervise and direct regular training to ensure all consultants are trained in sales SOPs, and other company policies· Create and conduct membership team building activities including participation in recognition programs· Ensure that systems procedures are accurately followed · Daily reviews of new member agreements with sales team· Maintain a fully engaged and high performing team that aligns with company values and goals· Utilize club systems to select, interview, and hire (with GM approval) qualified team members · Train & develop membership consultants according to SOPs and objectives, guest and new member enrollment process, emphasizing goals of EFT setup, NMS, units and member retention · Conduct weekly (or as-needed) meetings with direct reports to review performance and offer guidance toward achieving individual and company goals. Offer career growth and advancement opportunities · Counsel consultants under the guidance of the GM and consult with the corporate office support for additional direction WORK SCHEDULE This is a full-time management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights, and weekends. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Job Title: Member Services Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations POSITION OVERVIEWWelcome to the Member Services Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. KEY RESPONSIBILITIES Our Member Services Team is the heartbeat of our club. You will be responsible for: Ensuring that all members and guest check in and have active memberships Overseeing guest and member traffic flow Collecting dues and updating billing when appropriate Monitoring and addressing membership alerts Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Answering phone calls and directing the appropriately Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and working knowledge of Cowboys Fit as a company, as well as all services and promotions Being proficient in policies ad directives as outlined in the Member Services Playbook This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Job Title: Fuel Zone Team Company: Cowboys Fit Frisco Directly Reports to: Operations Manager Department: Operations JOB DESCRIPTION The Fuel Zone Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Fuel Zone Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES Acquiring your Food Handlers Certification within 7 days of employment Ringing up customers for purchased items and updating billing as needed Learning how to use all equipment and make all recipes Interacting with customers to ensure they have a pleasant experience Re-stocking product back to front Staying familiar with menu items, ingredients and prices Following all Food Handler guidelines, including, but not limited to: Keeping hair pulled back and Cowboys Fit hat on at all times. If you forget your hat, you will be given a hair net. Washing hands and wearing gloves when handling food, cups or straws Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Assisting other departments when necessary Attending all required meetings Maintain an active and working knowledge of Cowboys Fit as a company, a well as all services and promotions Remain proficient in the policies and directives as outlined in the Member Services and Fuel Zone Playbook This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Job Title: Fuel Zone Team Company: Cowboys Fit Frisco Directly Reports to: Operations Manager Department: Operations JOB DESCRIPTIONThe Fuel Zone Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Fuel Zone Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES Acquiring your Food Handlers Certification within 7 days of employment Ringing up customers for purchased items and updating billing as needed Learning how to use all equipment and make all recipes Interacting with customers to ensure they have a pleasant experience Re-stocking product back to front Staying familiar with menu items, ingredients and prices Following all Food Handler guidelines, including, but not limited to: Keeping hair pulled back and Cowboys Fit hat on at all times. If you forget your hat, you will be given a hair net. Washing hands and wearing gloves when handling food, cups or straws Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Assisting other departments when necessary Attending all required meetings Maintain an active and working knowledge of Cowboys Fit as a company, a well as all services and promotions Remain proficient in the policies and directives as outlined in the Member Services and Fuel Zone Playbook This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULEWork hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: Employee discounts JOB TITLE: Group Fitness Instructor COMPANY: Cowboys Fit DIRECTLY REPORTS TO: General Manager and Group Fitness Manager DEPARTMENT: Group Fitness The Group Fitness Instructor is a member of the Cowboys Fit team and plays a key role in the companys overall success. The Group Fitness Instructor (GFI) will prepare and lead a fun, safe and effective group class based on the class description, offering modifications for less experienced or more experienced clients as needed. The instructor will represent the club in a positive manner, greeting the clients as they enter and leave class. WORK SCHEDULE This is a part-time position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. KEY PERFORMANCE EVALUATION FACTORS Ability to exemplify and live the companys core values Ability to meet department goals Ability to fulfill essential duties Contribution and proactive participation as part of the companys Group Fitness Arrive 5 minutes early for all classes to prepare the room and greet clients Dress appropriately for all classes Maintain current and correct certifications for his/her format(s) as well as CPR cert Begin and end classes on time per the monthly schedule Prepare and lead a fun, safe and effective class for all levels of participation based on class description Keep studios orderly, lock stereo cabinet and use a microphone sponge cover Maintain an electronic record of classes taught or subbed, including attendance numbers When needed, secure substitute teacher(s) to cover your regular class or a class you have agreed to sub Notify your Group Fitness Director (GFD) of all substitutes as early as possible Contact the club if you are running late and ask that someone from management notify your class Please teach what is scheduled. If members want something different let the GFD know so a class can be added All written or verbal communication must be delivered in a positive manner Instructors will always uphold the brand standards of Cowboys Fit This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Commission Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Job Title: Membership Consultant Company: Cowboys Fit Directly Reports to: Sales Manager Department: Sales POSITION OVERVIEWMembership Consultants play a key role in the company's overall success by: 1) Achieving and exceeding membership sales and revenue goals and selling ancillary services2) Contributing to member retention and satisfaction by advising members and guests on programs that will help them meet their long- and short-term health and fitness goals3) Providing members and guests with legendary service and enhancing their sense of belonging and community within the club Key Responsibilities Achieve financial performance results through the generation of new memberships and ancillary service memberships Achieve or exceed individual membership sales goals by generating referrals, converting inquiries (phone/web) into appointments and following up with and closing prospects Implement and adhere to all steps of the sales process, including assessing the needs of prospective members, providing a value based presentation of the Cowboys Fit brand, programs and services, leading an enthusiastic and informative tour, presenting membership/service options and prices, and closing sales Help integrate new members into personal training by attaching point of sale sessions and/or scheduling their complimentary on-boarding session Responsible for meeting weekly and monthly goals and metrics as outlined in individual weekly tracking sheets Responsible for meeting with MM on a weekly basis to review prior and current week's activity Actively develop leads through a variety of activities, including telephone, internet and community outreach and partnerships, corporate visits, referrals and special events Utilize the lead tracking system to manage all prospect and member data Before ending each shift, ensure that the CRM calendar for your next shift is up-to-date and set up for success Complete and submit all new member paperwork (Membership Agreement, Personal Training Policies, Corporate Proof, etc) before leaving the club the day the member joins Attend and participate in membership meetings team, club and company meetings, member functions, outside marketing events, and the planning and implementation of promotions Know your competition and use that information to make suggestions or changes that enable your club to be “best in class” and achieve results. Create a customer service focused environment that is friendly, welcoming, and supportive, and seeks to provide members and guests with exceptional experiences Ensure superior customer service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations Create and deepen relationships with members and enhance their sense of belonging and community within the club by reaching out to “your” members in person and by phone and email Deal with member issues proactively, “own” member problems that come to your attention, and solve those issues within a 24-hour period Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information Contribute to the effective and efficient running of the day-to-day operations of the clubs and company Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Maintain an active and working knowledge of the company as well as all services and promotions Be proficient in all club software systems Follow all club policies and procedures Attend all meetings, special events, and education sessions to learn and provide feedback and share ideas on improving and building all aspects of the business Perform other duties as required. Employee responsibilities are subject to change at any time WORK SCHEDULE This is a full-time position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the membership team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Job Title: Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations JOB DESCRIPTIONThe Recovery Lounge Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Recovery Lounge Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. ESSENTIAL DUTIES & RESPONSIBILITIESRecovery Lounge Team members are the heartbeat of the lounge. You will be responsible for: Maintaining an active knowledge of all Recovery services and promotions Contacting new members to get them set up with their complimentary services Advising members and guests on services that will help them meet their goals Driving sales and ensuring the Lounge has the tools and knowledge needed to successfully sell packages/retail Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks Ensuring that all members and guests check in and have active memberships Collecting dues and updating billing when appropriate Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Assisting other departments when necessary Attending all required meetings Maintaining an active and working knowledge of Cowboys Fit as a company, as well as services and promotions Remain proficient in policies and directives as outlined in the Member Services and Recovery Playbook This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULEWork hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance JOB TITLE: Operations Manager COMPANY: Cowboys Fit DEPARTMENT: Management Team POSITION OVERVIEW The Operations Manager (OM) ensures that the club delivers the best guest and member experience. Responsible for communicating and upholding company standards and leading by example for managing a clean, friendly, and well-maintained club Ensures that team members consistently execute the basics in punctuality, dress code, friendliness, and cleanliness Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club Hires, trains, and develops a strong team of Member Services, Recovery Lounge, and Fuel Zone professionals that delivers on company goals and reflects its values Responsible for the successful attainment of department targets (e.g. customer service, cleanliness, Fuel Zone (if applicable) and Recovery Lounge revenue, and member retention) Ensures that the facility is well equipped and provides a clean and safe environment for both members and employees KEY RESPONSIBILITES Service Management Ensure that all club members are delivered a high member service experience Proactively engage club member base, regularly greet and interact with members, respond to member emails, and efficiently resolve shift report requests Resolve member concerns and complaints in a professional manner within club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist General Manager (GM) in providing direction to third party janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Drive club efforts in achieving revenue goals in Fuel Zone (if applicable) Drive club efforts in achieving revenue goals in Recovery Lounge Work with GM in implementation of promotions and merchandising Ensure that team members have completed the appropriate HR training Implement operational procedures in the club and follow-up with compliance checks by monitoring club systems and employee performance Mediate club team member relation matters for all club operations team members Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, file organization, member check-in, telephone inquiry, guest registration, ups sheet, cash handling, member ID cards, etc. Make daily banking deposits Order and maintain all supplies Supervise point-of-sales (POS) operations Maintain a fully engaged and high performing member service team that aligns with company values and goals Hire (with GM approval) qualified Member Services, Recovery Lounge and Fuel Zone staff Manage Member Services, Recovery Lounge and Fuel Zone staff schedule within budgeted hours submitted to and approved by GM Conduct monthly meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals Coach staff under the guidance of the GM and consult with the corporate office for additional direction when necessary Perform other duties as required. Employee responsibilities are subject to change at any time WORK SCHEDULE This is a full-time management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights, and weekends. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Job Title: Personal Trainer Company: Cowboys Fit Directly Reports to: Fitness Manager Department: Fitness POSITION OVERVIEW The Personal Trainer is a member of Cowboys Fit team and plays a key role in the company's overall success by servicing clients and fitness programming, which includes personal training, group training, recovery, supplement sales, member integration and support. In addition to the primary roles and responsibilities described within, each team member embraces and follows the guidelines outlined and plays a vital role in the success of the fitness department, club, and company. The Fitness Team must always represent the company while they are in the clubs and must maintain a professional manner in dealing with fellow staff, members, and guests. Members of the Fitness Team are encouraged to communicate ideas on best practices to their leaders as well as colleagues in other departments. Key Responsibilities 1. Member Relations Create a customer service focused environment and ensure superior customer service through leading by example Work with the sales team to integrate members into the club in a timely manner Sincerely acknowledge members/guests and be professional in your personal presentation Remain well trained and knowledgeable about the company, our services, promotions, and business practices in order to provide members and guests with consistent and accurate information while meeting their specific needs Committed to listening to members and guest in order to understand their needs and exceed their expectations 2. Performance Execute member communication initiatives that increase member retention, satisfaction and participation in revenue producing services Minimum of 50 sessions, $1500 in training sales, and $150 in supplements per month Achieve financial performance results through the generation of ancillary service revenues and member retention Be proficient in appropriate club software systems (ABC, Outlook, MyZone, etc.) All team members are responsible for maintaining their certifications (i.e. PT, CPR/AED) while employed at Cowboys Fit. Submit all paperwork associated with those certifications. Certifications must be accredited through a nationally recognized organization 3. Equipment & Facilities Notify the corporate facilities department when physical plant repairs and maintenance are needed and serve as an advocate for getting these issues resolved in a timely manner Maintain and implement an equipment cleaning schedule and overall maintenance checklist to ensure all equipment is working and operating Maintain a safe, clean, and esthetically appealing physical environment 4. Team Member Relations Work in partnership with other members of the Cowboys Fit team and as an integrated member of the Cowboys Fit Community. Contribute to the effective and efficient running of the day-to-day operations of the department and club, as well as the overall success of the business Actively participate in meetings and company-wide initiatives and provide feedback and ideas for improving and building all aspects of the business Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Remain up to date on all individual, department and company communications by reading all individual and departmental emails and posted signage, as well as checking the company intranet often for important information and updates This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULEThis is a full-time position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the fitness team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.