Construction Planner I
Cox Communication Job In Atlanta, GA
Plans and coordinates construction builds, rebuilds, and upgrades. Performs field assessments, creates efficient route designs, and estimates costs. Plans network splicing for coax and fiber optic networks. May obtain access and right-of-way agreements where applicable. Coordinates permitting and pole applications, joint-trenching, and make-ready for utility poles. Repairs and inspects Hybrid Fiber Coax (HFC) and/or Fiber networks to maintain construction standards. Ensures HFC/Fiber network readiness for launch or deployment of products.
Primary Responsibilities and Essential Functions
Provides oversight of construction project to include materials, contract labor, resources, and estimates to include timelines and expected expenses. Primary work will be in support of plant extensions, cable replacements, third party damages, serviceability, repair quality checks, small/medium retail operations, network rebuilds, network relocates and upgrades.
Performs site assessments of proposed construction projects, ensures alternative routing paths, and assesses cost-effective design for construction.
Coordinates all customer implementation activities including site walk-throughs, pre-construction meetings, verification of demarcation point, coordinates access for subcontract labor, and requests private utility information.
Coordinates contractor work, coordinate and/or obtains permits, building access, or ROW agreements where applicable, distributes design prints and other necessary working documents. Negotiates and approves design or construction changes with contractors and/or customers.
Coordinates with public works personnel, developers, customers, building owners, and utilities on projects.
Completes associated tasks within workflow databases and updates schedules.
Estimates construction costs, prepares budgets, manages change orders, approve contractor invoices and tracks expenses.
Participates in managing and estimating revenue forecasts, material planning, capital and expense budgets.
Inspect construction work or coordinate inspection assignments.
Releases addresses as serviceable and notifies other departments of serviceability.
As projects are completed, perform tasks to close tasks in database/tool, reconcile assets, and generate reports to ensure proper closure of project.
Partners with contractors to ensure Cox standards are applied to construction builds.
Participates in BCP, business continuity plan, events as needed.
Qualifications:
Minimum 1 or more year of experience in related field (i.e., Construction Planning , Field Operations or Network Operations) with a Telecommunications company
Prior basic technical skills related to coordinating work and time& cost estimation.
Able to follow established construction planning processes
Proficient using Computer and Microsoft Office Suite (Adobe, Word, Outlook, Excel) applications in a work setting
Requires ability to read and interpret system drawings civil plans and other tactical documents
Preferred
2 years of experience in related area of responsibility (e.g., construction planning or network maintenance experience)
Client Partner, Enterprise Sales
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
Are you excited about using technology to solve business challenges? Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation. Our advanced 5G network delivers exceptional wireless experiences for those who demand quality and value.
Be dynamic. Sell big. Unleash your earnings potential. We're seeking bold, world-class sales professionals to bring our products and services to underserved markets, revolutionize the wireless industry, and unlock your true potential.
As a Client Partner, Enterprise Sales, you will be responsible for creating tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio and accelerate with cross-functional partner execution. You will curate long-term relationships with key decision makers and influencers within each client, including C-level executives and others throughout various lines of business. Your role will involve generating and closing new sales opportunities within your assigned account base, which may include existing clients as well as new clients not currently doing business with T-Mobile today. You will lead a world-class, differentiated experience that T-Mobile clients will want to continue their growth with. Additionally, you will position T-Mobile product capabilities to potential and existing clients that align with and help them enable their business goals. You will manage complex contract negotiations and close large, high-value deals with enterprise clients. Finally, you will maintain accurate records of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership.Job Responsibilities:
Sales strategy development: Creating tailored sales strategies to meet the unique goals of each Enterprise client within portfolio and accelerate with cross-functional partner execution.
Account growth & expansion: Curating long-term relationships with key decision makers and influencers within each client (including C-level executives and others throughout various lines of business), generating and closing new sales opportunities within assigned account base, which may include existing clients as well as new clients not currently doing business with TMUS today.
Enable client satisfaction: Leading a world-class, differentiated experience that T-Mobile clients will want to continue their growth with
Product capabilities consultation: Position T-Mobile product capabilities to potential and existing clients that align to and help them enable their business goals
Negotiation and Closing: Manage complex contract negotiations and close large, high value deals with enterprise clients
Sales reporting & forecasting: Maintain accurate record of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership
Education:
High School Diploma/GED (Required)
Bachelor's Degree Or equivalent experience (Required)
Work Experience:
4-7 years 5+ years' experience selling into Enterprise clients (3K+ employees) (Required)
7-10 years 7 years business sales experience with an established track record of successful acquisition sales, opportunity creation and closure within an enterprise customer base; 5 years of that experience must be in technology, software, or telecom strategic solution sales (Required)
Knowledge, Skills and Abilities:
Enterprise Sales: Deep understanding of technology and business strategies to tailor solutions that meet client needs effectively at an Enterprise level. (Required)
Strategic Account Planning: Demonstration of their contribution in account planning and execution of those plans' efforts (Required)
Account Management Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required)
Customer Relationship Management (CRM) Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Identifies, develops and typically closes new sales opportunities. (Required)
Prospecting Ability to assess potential customers to determine if they are a good fit for our products or services, ensuring that sales efforts are focused on leads with the highest likelihood of conversion. This also includes evaluating factors such as budget, authority, need, and timeline to prioritize and engage the most promising prospects. (Required)
Business Development Demonstration of the ability to identify and create new business opportunities, forging strategic partnerships, and nurturing relationships to drive long-term growth and success (Required)
Negotiation Confidently handles sales negotiations with prospects and existing clients (Required)
Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles). Ability to adapt communication style depending on audience. Comfortable communicating with all levels of organization professionally, whether in-person or virtually. Exhibits executive maturity. (Required)
Building Relationships Strong networking skills and track record of success in leveraging connections. (Required)
Licenses and Certifications:
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $169,500 - $305,800, inclusive of target incentives Base Pay Range: $101,700 - $183,480The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ306056¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
************************
.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Technical Support Specialist- Commercial
Augusta, GA Job
For remote positions, employees can sit in one of the following states: AL, FL, GA, SC, OH. Please only apply if you are able to live and work full-time in one of the states listed above;
your application will not be considered or reviewed if you live outside of these states.
State locations and specifics are subject to change as our hiring requirements shift.
The Technical Support Specialist- Commercial provides industry-leading first-level customer support through a thorough understanding of the WOW! Business Voice & Data Products suite for our SMB and Enterprise customers in a 24/7 support organization.
Let us tell you about the perks!
Be part of a company whose core values include respect, integrity, spirit of service, and accountability!
Salary: This position pays $17.75/hr + depending on experience.
We are currently offering a restricted stock grant!
Medical, dental, and vision insurance, and 401k with a company match
Paid time off, paid holidays, and tuition reimbursement.
Significant discounts on broadband packages for employees residing in our service areas.
What you'll be doing:
Essential duties and responsibilities include but are not limited to those listed below:
Provide first-level support via inbound calls for WOW! Business Voice & Data products (POTS, EMTA, VoIP, Hosted VoIP, PRI, T1, SIP, HSD, Email, and CATV) including diagnosis, troubleshooting, and problem escalation.
Successfully interact among WOW! Business customers, vendors, technicians, and WOW! personnel to resolve customer-impacting issues and events.
Respond in a timely manner to trouble tickets, chat requests, and incoming calls as they are presented within the workflow queue, and work directly with customers to gather and document all necessary information to effectively analyze and troubleshoot service-impacting issues.
Adhere to the Ticket Management policies and procedures as needed.
Must be able to quickly recognize and diagnose telephony features, VoIP services, and customer premise equipment.
Must be able to quickly recognize and diagnose customer or carrier issues and take correct steps toward problem resolution.
Document all technical issues/solutions in the company ticketing or billing systems.
All other duties as assigned.
What YOU need is:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma or equivalent
Experience/Skills Needed:
1 year experience in the telecommunications field or previous experience providing technical support in a call center environment or equivalent
Industry-recognized certifications such as CCENT, Network +, SIP School, or equivalent telecommunications training to include IPv4/IPv6, VoIP, and SIP are plus.
Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP, and networks and LANs to include IP Network Sub-Networking a plus.
Previous knowledge of RF Signals and HFC networks is a plus.
Familiar with various Networking Tools and Monitoring Applications a plus
Have an understanding of local, long-distance, and toll-free telephony
Must be detail-oriented and well organized.
Strong analytical and troubleshooting skills.
Excellent communication skills including active listening skills, the ability to communicate effectively over the telephone, and ability to communicate technical information to a non-technical audience
Ability to multi-task and function effectively and consistently in a fast-paced environment
Flexibility in scheduling which may require evening, overnight, and weekend hours.
Computer Skills:
Experience with word processing and spreadsheet software, Internet software, and email.
Ability to learn billing software systems and access online support/tools.
Experience in Google Suites, Microsoft Office, or MAC is a plus.
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to talk and hear
Required to use hands to type, handle objects and paperwork
Required to use close vision and be able to focus
Wondering if you should apply?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Content Producer
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
T-Mobile reinvented the wireless experience-and We Won't Stop. The Consumer Postpaid Marketing team is focused on delivering features and benefits that deliver tangible value to our customers and prospects. The Content Producer is a critical role within the team that is responsible for authoring and publishing the experiences we display across Web and App channels. We work alongside a broad cross-functional team of marketers to create the best experiences possible for our customers. The position calls for an entrepreneurial spirit who can troubleshoot challenges creatively and work in an increasingly efficient manner. The ideal candidate will also be an excellent communicator who can translate complex technical challenges into tangible, addressable milestones.
* This position must be located in Bellevue, WA; Overland Park, KS; Frisco, TX; Atlanta, GA; or Herndon, VA. This is a hybrid schedule requiring at least 3 days a week in office.
Job Responsibilities:
* Oversee and complete complex content updates across T-Mobile's digital channels and apps, ensuring content is published effectively using established content authoring and publishing processes.
* Work closely with various teams including Accessibility, Analytics, SEO, Experience Design, Digital Marketing, Product Management, AEM Platform Operations, and Domain Management to ensure content is scalable, accessible, and consistent across platforms.
* Analyze end-to-end customer experiences to ensure content is of high quality, consistent in voice, tone, and construction, and aligns with the brand's objectives.
* Serve as the main point of contact for Content Operations within the digital organization, managing assigned projects, advising and consulting on recommended approaches, and responding to content-related requests.
* Troubleshoot and train colleagues on newly-developed AEM components and other content authoring best practices.
* Use Adobe Target to execute contextual marketing across T-Mobile's digital channels, ensuring content is personalized and relevant to customers.
* Engage with surrounding teams to help identify and drive working efficiencies.
Education and Work Experience:
* Education: Bachelor's Degree or equivalent professional experience. (Required).
* 5+ years Digital/web content production, eCommerce, digital marketing, or similar field Required
* 1+ year experience in telecom, finance, home internet or related fields (preferred)
Knowledge, Skills and Abilities:
* Proficient in Adobe suite, specifically Adobe Experience Manager (AEM). (Required)
* Proficient in Adobe Target (Preferred).
* Familiarity with HTML, CSS, JavaScript, and jQuery (Required).
* Experience with Adobe Photoshop for creating and editing content (Preferred).
* Familiarity with project management platforms (Jira preferred) (Required).
* Strong project management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment (Required).
* Excellent interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
* Strong attention to detail and ability to maintain high standards of content quality and consistency.
* At least 18 years of age
* Legally authorized to work in the United States
#CareersNotJobs
Base Pay Range: $76,000 - $137,000
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ312308¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associate, Store-in-Store, Bilingual
Snellville, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.
Job Responsibilities:
* Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
* As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
* Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
* Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
* Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.
Education and Work Experience:
* High School Diploma/GED (Required)
* 6 months of customer service and/or sales experience, Retail environment preferred. Required
Knowledge, Skills and Abilities:
* Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
* Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
* Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
Licenses and Certifications:
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $17.50
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Growth Specialist, Channel Partners
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Growth Specialist, Channel Partners plays a crucial role in driving growth with channel partners newly on-boarded to T-Mobile. This role will work to build the business of new partners with T-Mobile after they have completed their first sale.
The Growth Specialist, Channel Partners will identify, recruit, and onboard new channel partners to T-Mobile, clearly communicating the value proposition and outlining expectations for mutual success. They will develop trusting relationships with new channel partners to understand their business needs and path for mutual success. This includes successfully completing the on-boarding journey, adjusting to new requirements as they arise. Cultivating new sales opportunities to identify expansion to new use cases or net new solutions is a key aspect of the role.
The ideal candidate has competency in partner- and customer-first thinking, change & innovation, strategy development, account planning and management, as well as relationship building & influencing business leaders internally and externally.
Job Responsibilities:
* Manage new indirect partner lifecycle from on-boarding to first sale, ensuring the partner has received proper onboarding training and sales enablement tools to generate new leads that lead to sales growth for T-Mobile for Business and the channel partner.
* Ensure sales targets are established, agreed upon and achieved with the newly on-boarded partner. Collaborate closely with cross-functional team members to ensure objectives are met.
* Identify and cultivate new sales opportunities, expanding to new use cases or net new solutions to drive continuous growth.
Education and Work Experience:
* High School Diploma/GED (Required)
* Bachelor's Degree (Required)
* 4-7 years Business to business (B2B) sales experience in technology Preferred
* 4-7 years Technologically proficient in IoT, and/or related industry Preferred
Knowledge, Skills and Abilities:
* Knowledge Management Experience with large multi-year sophisticated deals. (Preferred)
* Communication Outstanding verbal and non-verbal skills, confident communicator. (Required)
* Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a sense of urgency and accuracy; effective collaborator; goal setting. (Required)
* Business Acumen Candidate should demonstrate several key business acumen skills such as Leadership (trustworthiness, time management, cheerful outlook, self-motivation); Strategic Thinking (adaptability, flexibility, planning); Analytical Skills (research, attention to detail); Problem Solving (research, active listening). (Required)
Licenses and Certifications:
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $84,900 - $153,200, inclusive of target incentives
Base Pay Range: $59,430 - $107,240
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ314940¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Manager, Software Development & Web Operations
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The software manager will manage multiple software engineering teams (onshore/offshore) responsible for supporting DevSecOps, availability, and security for T-Mobile websites. They will partner with other software engineering teams building and maintaining the sites to provide CI/CD pipelines, ensure proper scaling, tuning, security remediation, and traffic routing. They will also work closely with Tier 1 / Tier 2 support groups to ensure proper telemetry and alerting is in place and on-call / support mechanisms are effective, especially during major launches and campaigns.
Job Responsibilities
* Effectively manages team to achieve results by providing appropriate direction, timely developmental feedback and coaching, and conducting performance reviews and conversations. They monitor and measure work tasks to ensure deliverables are provided on time and within budget.
* Drives continuous development practice improvements across technical disciplines (e.g., team structure, roles, processes, tooling, security & compliance).
* Manages technical relationships with assigned vendors, including driving features and function requests for inclusion in future product releases.
* Interviews and hires qualified team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required.
* Drives continuous development practice improvements across technical disciplines (e.g., team structure, roles, processes, tooling, security & compliance).
* Manages technical relationships with assigned vendors, including driving features and function requests for inclusion in future product releases.
* Interviews and hires qualified team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required.
* Also responsible for other Duties/Projects as assigned by business management as needed.
Education and Work Experience
* Bachelor's Degree Computer Science or in a computer programming related field.
* 4-7 years Experience in an Analytics and Business Intelligence development environment.
* Less than 2 years Experience in managing or supervising a team of 15 developers or more.
Knowledge, Skills and Abilities
* Analytics
* Leadership
* Database
* Business Intelligence
* Software Documentation
* Communication
* Leadership
* Business Intelligence
* Software Documentation
* Communication
* Site Reliability Engineering
* Kubernetes
* Adobe Experience Manager
* GitLab CI/CD
* Microsoft SharePoint
At least 18 years of age Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $136,600 - $246,300
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ310928¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Principal - Advanced Enterprise Product Support Engineer
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Principal Support Engineer at T-Mobile is a critical role that involves advanced technical expertise in diagnosing and resolving complex network, platform and product issues to enhance the customer experience. This position serves as a technical leader within the Product organization, acting at a tier 4+ level contact, providing guidance and innovative solutions/resolutions to both internal teams and external partners to solve customer issues. Responsibilities can include end-to-end product, and solutions design review and operations acceptance, the Principal Support Engineer ensures the robustness and reliability of T-Mobile's Voice, Data, Messaging, IoT, Satellite, and Mobile Internet wireless networks when dealing with customer/product system issues. The role demands a high level of collaboration with vendors and internal cross-functional teams to drive long-term improvements and support strategic business outcomes for our business and government customers. Through expert-level knowledge and leadership, the Principal Support Engineer significantly contributes to the operational excellence and technological advancement of T-Mobile and more specifically the TFB Product success and positive customer experiences.
Job Responsibilities: Diagnoses and resolves complex network, product and system issues to enhance customer experience Serves as a technical leader within the Product organization, working alongside MTSs, providing guidance and innovative solutions Reviews end-to-end product and solutions design and oversees operations acceptance Collaborates with vendors and cross-functional teams to drive long-term improvements Supports strategic business outcomes through expert-level knowledge and leadership Education: Bachelor's Degree Electrical Engineering, Computer Science, or Telecommunications (Required) Master's/Advanced Degree Electrical Engineering, Computer Science, or Telecommunications (Preferred) Work Experience: 7-10 years Leading ITIL Incident Management activities in a telecommunications environment (Preferred) 7-10 years Managing cross-functional teams in engineering or product support roles (Required) More than 10 years Developing and implementing troubleshooting protocols for wireless, wireline, satellite connectivity, and LAN/WAN environments (Required) More than 10 years Experience in designing, implementing, and supporting cellular core and RAN networks, as well as wireline networks (i.e MPLS, SDWAN) (Required) Knowledge, Skills and Abilities: Technical Leadership Expertise in leading technical teams and projects, ensuring alignment with strategic objectives. (Required) Problem Solving Advanced problem-solving skills to diagnose and resolve complex network issues. (Required) Telecommunications Deep understanding of telecommunications systems including Voice, Data, Messaging, IoT, Satellite, and Mobile Internet. (Required) Vendor Management Ability to manage relationships and negotiate with vendors to support network reliability and advancements. (Required) Cross Functional Relationships Strong capability to collaborate with cross-functional teams to drive strategic outcomes and improvements. (Required) Strategic Thinking Capability to think strategically and integrate complex business and technology considerations in decision-making. (Preferred) Analytics Proficiency in analyzing complex data to inform operational and strategic decisions. (Preferred) System Infrastructure Expertise: Advanced knowledge of cellular infrastructure, inclusive of LTE, 5G (NSA and SA), and how all the elements interact; IP and backbone networks, along with associated routing protocols necessary for its function (i.e BGP); CoS/QoS mechanisms in both wireless and wireline infrastructures; security principles and best practices; including general configurations of firewalls, VPN concentrators, and IPS systems; cellular signaling flows and their functions, specifically relating to SIP, RTP, Diameter etc (Required) Cloud Applications Working knowledge of hyperscaler (AWS, Azure, GCP etc) infrastructure (Required) APIs Deep knowledge of how APIs work (REST and SOAP) and be able to setup test sandboxes to leverage & test APIs, as well as the troubleshooting of API issues inclusive of authentication (OAuth, JWT) (Required) Cellular Roaming (Domestic/Int'l): Advanced knowledge of domestic and international cellular roaming, both 4G and 5G, inclusive of key items such as SIM provisioning, authentication procedures and protocols, carrier selection, and handover, as well as familiarity with roaming standards such as IR.21 (Required) Troubleshooting Advanced knowledge and experience performing flow/packet analysis using tools such as Wireshark, tcpdump, SolarWinds, NetScout etc) (Preferred) Voice Technologies: Expertise in VoLTE and VoNR, inclusive of identification of complex issues relating to call setup, dropped calls and reduced call quality (Required) Cellular Modules, Protocols and SIM Knowledge: In-depth knowledge of how cellular modules work (i.e Thales, Cemtech, Telit etc), inclusive of their respective features, interaction via AT command sets, and over the top management of said modules. Working knowledge of key IoT protocols such as MQTT and CoAP and how they interact with IoT devices and cloud platforms; eSIM/remote sim provisioning and SIM profile management; Experience with how software development works and how cellular modules are integrated into software stacks and applications, specifically through key interfaces such as USB, SPI, UART etc); IoT focused cellular infrastructure, specifically LTE-M and NB-IoT, with knowledge of 5G RedCap functions and differentiators (Required) Change Management Ability to manage and implement change within the team and processes to adapt to evolving business needs. (Preferred) Customer Satisfaction Focus on delivering exceptional service and resolving issues efficiently to ensure high levels of customer satisfaction. (Required) Licenses and Certifications: Certified Information Systems Security Professional (CISSP) An advanced-level certification for IT pros serious about careers in information security. Offered by (ISC)², CISSP is designed to prove security expertise. (Preferred) Cisco Certified Network Professional (CCNP): A certification for network engineers to maximize their foundational networking knowledge, helping in the management of T-Mobile's wireless networks. (Preferred) Project Management Professional (PMP) An internationally recognized professional certification offered by the Project Management Institute (PMI), which attests to the holder's expertise in project management. (Preferred) ITIL Expert Certification: Certification that demonstrates advanced knowledge in ITIL practices, focusing on ITIL Incident Management which is crucial for this role. (Preferred)
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $122,400 - $220,800
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ314226¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Business Field Sales Executive
Newnan, GA Job
WOW! is currently hiring a Business Field Sales Executive!
Join us as a Field Sales Executive and be a part of a dynamic sales team while promoting innovative technology products and services. Your ability to drive sales within a defined territory will be accomplished by making sales calls, developing relationships, and uncovering new sales opportunities. If you share in our passion for connecting our communities and customers, cutting-edge technology, and working as a team, then click apply and let's talk!
Let us tell you about the perks!
• A
SIX FIGURE
earning potential available and allows you to own your success!
• Uncapped commission potential!
• Opportunity for internal growth/promotion!
• We are currently offering a restricted stock grant of $5,000!
• Medical, dental, and vision insurance, and 401k with a company match
• Paid time off, paid holidays, and tuition reimbursement.
• Significant discounts on broadband packages for employees residing in our service areas.
• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!
What YOU need is:
• Outside sales experience preferred but not required.
• Ability to travel to customer sites and be in the field 80% of the work week.
• Experience with Microsoft Office.
• Valid driver's license and driving record that meets our company standards.
What you'll be doing:
• Prospect, develop, negotiate with, and close new accounts within a defined Territory, targeted customer base.
• This is a hunter role that is passionate about selling Broadband Business Services and Solutions to SMB customers.
• Lead and orchestrate WOW! resources and personnel in support of the customer relationship.
• Present expertly to and engage with all pertinent decision makers.
• Deliver and maintain required monthly quota established by the department manager.
• Accurately complete paperwork associated with each customer order/request.
• Provide accurate weekly 30/60/90-day sales forecasts.
• Use Salesforce to improve efficiency of sales efforts and give transparency to senior management.
• Identify, prospect, and penetrate defined base of accounts.
• Must be proactive, with excellent time management, interpersonal skills and sophisticated problem solving.
Physical Demands/Working Conditions:
• You must be able to work outdoors in different climates, sometimes inclement weather.
• You will be regularly required to drive, sit, stand, and walk.
• Regularly required to talk, hear, use close vision, and the ability to focus.
• Required to use hands to type, handle objects and paperwork.
Wondering if you should apply?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Sr Technical Analyst
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Ready to become a part of the Uncarrier journey at T-Mobile?
Our team is searching for a Sr Technical Analyst who will use their expertise in DevOps practices and tools to analyze and deliver predictable and repeatable solution design artifacts that enable continuous solution delivery by domain DevOps and operations teams. Senior Technical Analysts support multiple systems and business domains defining holistic solutions of moderate to high complexity.
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting clarity in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! We are dynamic, where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!
Responsibilities:
* Leads in defining domain technical roadmaps with architecture and leadership. Takes ownership of functional scope analysis and detailed solution design of the processes/systems within domain for each project assigned.
* Partners across domain IT teams for alignment and impact analysis. Proactively reviews domain for risk and mitigations before they become critical. Continually keeps stakeholders, management and project managers advised of team activities and work-plan status.
* Identifies and communicates project risks, team project status to team leads, project managers, and leadership.
* Identifies improvements to project efficiency, speed and quality within domain and makes recommendations to team leaders.
* Facilitates sessions to solicit and document requirements (e.g. creation of user stories).
* Technical Writing & Communications
* Translates business requests (Customer Journey's, EPIC's, or Business User Stories) into technical user stories, system diagrams, and low-level design documents.
* Assists in the development of design specifications and deliverables that support system functions and improvements.
* Leads analysis and translation of business, information, and technical requirements to achieve IT solutions that meet business needs on projects with moderate complexity.
* Collaborates with business and IT partner teams to develop business capability and technology roadmaps, provides education on potential process and system solution options, and drives business/IT investigation of emerging strategic capabilities.
* Serves as mentor to assist junior technical analysts and leads contractors and manages their day to day activities.
Knowledge, Skills and Abilities:
* 4-7 years Related work experience. (Required)
* Software Development experience with integration and delivery practices using DevOps and Agile methodologies. (Required)
* Architecture experience with micro-service based service architectures with their components and supporting database technologies. ()
* SCRUM (Required)
* Integration (Required)
* Mentoring (Required)
Education:
* Bachelor's Degree Computer Science or a related field. In lieu of degree, equivalent industry experience may be considered. (Required)
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $92,100 - $166,100
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ285597¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Principal Implementation Program Manager
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Principal Implementation Manager directs all aspects of client onboarding from Discovery through transition to Lifecyle Support for large, complex, Enterprise, Strategic, and Public Sector accounts. As a key customer-facing leader, they ensure 100% customer satisfaction and drive strategic direction and growth projection for these T-Mobile for Business sales segments. They oversee contract implementation in totality, identifying all contract deliverables, process/product owners and partners, creating and delivering factual, timely, and quality tracking processes resulting in Master Service Agreements implemented within the established timeline and budget.
Job Responsibilities:
* Participates in the Sales process, actively engaging in discovery and strategy sessions, sourcing, reviewing, and preparing RFP responses (relative to Implementation and Lifecyle Support), tracking cross-functional deliverables through the RFP process, managing product capability tests, presenting to C-level (internal/external) in finalist sales presentations, creating and presenting internal/external stakeholder communications and project status updates.
* Defines Onboarding project scope, create and manage initial Onboarding project plan, while influencing and managing variables that may result in scope creep.
* Identifies internal/external stakeholders and project team, ensuring alignment with Onboarding plan, quality control points and success measurements.
* Serves as Lead communicator for overall project status from Discovery through transition to Lifecycle Support. Communication deliverables include creating and delivering Project Plans and Executive Briefings, including overall project health, quality control points, risks, mitigation strategies and transitioned line/installation projections and actuals.
* Communicates risks in clear business and technical terms, providing messaging and solution options at a Senior Leadership and Executive level in both planned and ad hoc scenarios.
* Develops customer specific, customized Implementation and Lifecycle Customer Support models by sourcing, vetting, and gaining agreement on work output from multiple workgroups including Sales, Implementation, Care, Business Operations, Engineering, (including In-Building if applicable) Product, Vendor Management, and other identified resources.
* Directs and coordinates teams of Sales, Operations, Care, Product and Technical contributors to ensure the on-time, within budget, successful delivery of properly scoped high-quality project requirements and 100% customer satisfaction relative to Onboarding experience.
* Develops detailed work plans, schedule estimates, resource plans, status reports and implementation priorities, establishing the tools and processes to track and report on the project and progress towards program goals.
Education:
* Bachelor's Degree Additional relevant work experience may be considered in lieu of degree (Required)
Work Experience:
* 4-7 years Formal project/program management work experience (Required)
* 4-7 years Managing or supporting business customers in a Sales, Service or Account Management (Required)
*
Knowledge, Skills and Abilities:
* Communication Highly developed communication skills with the ability to prepare and deliver written and verbal presentations at the C-level internally and externally, both planned and ad-hoc. (Required)
* Program Management Superior program and project management skills and ability to organize and lead all facets of a project/team (including building detailed and complex end to end
* project plans). (Required)
* Conflict Resolution Demonstrated conflict -resolution and interpersonal skills, with the
ability to articulate T-Mobile's Implementation value proposition. (Required)
* Wireless Technologies Demonstrated (SME) knowledge of solutions, technologies and operating systems (wireless knowledge, Sync-Up, iOS, Android, MDM, In Building Network Experience.). (Required)
* MS Office Suite Demonstrated proficiency in T-Mobile systems, processes, policies, etc.
(Including Excel, Microsoft Project, PowerPoint). (Required)
* Organization Strong organizational and time management skills with ability to manage highly
complex and/or critical customer issues in a time-sensitive, high-pressure environment. (Required)
* Cross Functional Relationships Ability to build strong cross-functional partnerships and leverage
internal and external resources, moving programs and projects thru completion. (Required)
Licenses and Certifications:
* Project Management Professional (PMP) - Preferred
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $94,500 - $170,400
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ313768¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Sr Solutions Engineer, STR - Healthcare
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Sr Solutions Engineer, STRAT partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. They also engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The STRAT architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. The STRAT Architect also provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries.
Sr Solutions Engineer, STRAT also:
* Understand and present T-Mobile wireless network and related key technologies
* Maintain expert-level knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices
* Maintain expert-level knowledge of wireless-related Value-Added Solutions
* Facilitate wireless network coverage analysis
* Discuss and assist with processing In-Building Coverage requests
* Understand and present product roadmaps as needed
* Understand and present network coverage/network build-out plans as needed
* Assist with post-sale support/escalations as needed
Job Responsibilities: Participate in customer meetings, primarily face to face. Facilitate coverage analysis and review with customers. Discuss and assist with processing In-Building coverage requests. Uncover opportunities and recommend solutions Education: Bachelor's Degree STEM ideally () Work Experience: 7-10 years Work Experience () Knowledge, Skills and Abilities: Technical Leadership (Required) Project Management (Preferred) Communication Excellent oral and written communications; strong interpersonal skills. (Required) Technical Presentations Ability to create and deliver technical presentations (Required) Sales Experience with Sales Methodologies. (Preferred) Applications Proficiency with business application software. (Required) Strategic Leadership Ability to provide strategic direction (Required) Licenses and Certifications: Industry Standard (Preferred)
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $140,600 - $253,600, inclusive of target incentives
Base Pay Range: $98,420 - $177,520
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ300696¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Principal Systems Architect
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Are you ready to join the Un-carrier movement?
If so, our team is searching for an innovative and strategic Principal Solutions Architect! We lead E2E solutions design strategies, and recommend new procedures impacting the overall architectural approach, partnering with senior level architects. Our team works on significant and outstanding issues where analysis of situation or data requires an evaluation of intangibles, while exercising judgement in methods, techniques and evaluation criteria to acquire results.
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all we do. Join us and embody the spirit of being 'Un-carrier and make a tangible impact!
Job Responsibilities:
Strategy
* Own solution design for multiple initiatives, works across domain to ensure cohesive solutions, identify gaps in the architecture and solution designs, and assess and define remediation efforts or mitigation options.
* Work toward practical solutions considering all teams, initiatives and long-term outlook by implementing decisions improving quality, efficiency to achieve revenue, profitability and strategic goals for the organization.
Innovation and Leadership
* Lead overall technical design and end-to-end solution design, ensuring quality, consistency and alignment of designs to TMUS standards and digital strategy to explores opportunities adding customer value to job accomplishments.
* Lead large initiatives supported by E2E Design, E2E Arch applies digital standards to project Solution Architecture, drives Technical Strategy and architectural tradeoff discussions.
* Balance constraints in IT, business, delivery to deliver efficient architecture for an initiative by leading design orchestration on large-sized initiatives or work streams, leading to the Digital Architecture standards being built.
Technology and System
* Lead technical solutions on cross domain initiatives. Develops innovative solutions and technology strategy. Owns E2E solution design strategy across teams.
* Prepare and maintain design work including architecture diagrams, data models, and API / micro-service architecture while supporting the definition and adoption of common software development processes.
* Write clear documentation describing architecture, design strategies, standards, technical specifications, business benefits, opportunities and threats to craft executive and external materials, including white papers.
Relationship and Project Management
* Collaborate with Senior management to build and align solutions and translate business requirements into technical requirements system analysts and other technical team members drive project design and delivery.
* Apply a broad understanding of the products, systems and technologies across the business portfolio and deep technical ability on integration of these components to deliver a cohesive E2E solution architecture for a given initiative.
Work Experience:
* 7+ yrs dynamic experience in software engineering/enterprise architecture/technology leadership across multiple products, systems and/or platforms coupled with strong eye for business and executive presence. (Required)
* 7+ yrs validated experience working in solutions design and enterprise architecture delivering IT solutions. (Required)
* 7+ yrs confirmed experience in Enterprise applications, PLM, middle-tier services, database, storage, distributed computing, virtualization and/or application technology. (Required)
Education:
* Bachelor's degree or equivalent experience may be considered. (Required)
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Critical Position (Yes/No):No
Base Pay Range: $123,800 - $223,300
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ313539¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Group Project Manager, M&A Integration
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The M&A Integration Program Manager will oversee the planning and execution of major company initiatives to deliver long-term value to T-Mobile, including integration, separation, and divestiture programs. This role requires a detail-oriented leader with expertise in wireless telecommunications and a proven track record in managing complex programs at the enterprise level. The M&A Integration Program Manager will enhance our competitive position by working closely with functional and cross-functional teams across the enterprise to monitor, support, and ensure the successful delivery of integration and/or separation initiatives in line with T-Mobile's strategic goals.
Job Responsibilities:
* Integration and Separation Planning and Execution:
* collaborate with stakeholders to define and implement processes and tools to enable operational due diligence activities, including any necessary data rooms, parlor rooms, and/or clean rooms.
* Define, implement, and lead enterprise-wide activities to facilitate assessment, creation, and timelines for integration and/or separation initiatives
* Define, implement, and lead close transition activities, including hour by hour plans, command centers, etc.
* Program Management & Governance:
* Design, communicate, and implement governance activities and deliverables to monitor progress, control integration and/or separation processes, and report on status
* Collaborate with stakeholders on the creation of detailed integration and/or separation project plans, including identification of timelines, dependencies, and risks
* Monitor program progress and adjust plans as necessary to ensure successful completion
* Prepare and present program status reports to senior leadership and other stakeholders
* Identify, assess, and manage risks and issues associated with integration and separation initiatives, collaborating with stakeholders to develop and implement risk mitigation strategies and contingency plans
* Ensure timely resolution of initiative issues to minimize impact on program timelines and objectives
* Develop and implement change management plans to ensure smooth transitions and stakeholder buy-ins.
* Stakeholder Coordination:
* Serve as the primary liaison between the M&A Integration team and internal/external stakeholders for integration and/or separation initiatives, ensuring clear communication and coordination among stakeholders.
* Facilitate effective communication and collaboration among functional teams, cross-functional teams, and external stakeholders
* Facilitate effective decision-making and conflict resolution
* Prepare and present project status reports to senior leadership and other stakeholders
* Team Leadership and Development
* Lead and motivate the functional and cross-functional teams, providing guidance, support, and assist with clearing blockers to their progress
* Foster a culture of continuous improvement, innovation, and accountability across the program
* Transition Management:
* Manage the stand-up and execution of Transition Service Agreements (TSAs) and implement governance processes to ensure compliance with the terms and conditions
* Create, deliver, and ensure collection against invoices for provided Transition Services
* Receive and validate invoices for Transition Services received
* Collaborate with stakeholders to define and track initiatives which enable timely and successful TSA exits
* Basic Qualifications:
* Bachelor's degree and a minimum of five years related work experience.
* Bachelor's degree and five years related work experience
* Two years of account management experience
* Two years of experience working on merger integration and/or divestiture activities
* Two years of experience in establishing and executing transition plans and objectives
* Five years analytical or operational business experience
* Strong understanding of wireless telecommunications technologies and operations
* Preferred Qualifications:
* Demonstrated ability to collaborate with department leaders
* Proven ability to coach and mentor others
* Strong verbal and written communication skills
* Strong influence and negotiation abilities
* Strong strategic planning skills in a complex environment
* Strong leadership skills
* Proven experience in process improvement and workflow optimization
* Experienced in effectively utilizing collaboration, data-sharing, and workflow tools
* Education:
* Bachelor's degree in computer science, Business Administration, Project Management or combination of equivalent experience and education (Required)
* Licenses and Certifications:
* Project Management Professional (PMP) (Preferred)
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $110,200 - $198,900
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ303970¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Software Engineer - Credit and Collections
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Are you ready to join the Un-carrier movement?
If so, our team is searching for a Software Engineer to work with a team of other software engineers, network and systems engineers to craft, implement, and deploy software which meet customer's requirements, scales easily, removes the limitations of traditional networking solutions, and supports deployment in highly available environments. Our team participates and leads in architecture and design of various software components using technologies such as virtualization, micro services, SDN, NFV, and Big Data platforms and technologies. We work on technical assignments that are semi routine or greenfield in nature but recognize the need for occasional deviation from accepted practice! Our SWE's normally follow established procedures on routine work and require instructions only on new assignments.
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!
Job Responsibilities:
Technical Engineering Services:
* Supports engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Expected to supervise associate engineers on occasion.
* Understands system protocols, system operations, and data flows. Is aware of the benefits of current technologies. Expected to independently develop a complete software stack. Possesses knowledge of the building blocks, interactions, dependencies, and tools required to complete software and automation tasks. Engages in independent study of current technologies.
Technical Leadership:
* Collaborates with technical teams and uses system expertise to deliver technical solutions.
* Continuously learns new technologies.
Technical Writing:
* Writes basic documentation on how technology works. Contributes clear documentation for new code and systems used.
* Documenting systems designs, presentations, and business requirements for consumption at the engineer level.
Technology Strategy:
* Contributes to emerging technologies to deliver business goals.
* Demonstrates an understanding of current technologies that support business goals. Possesses knowledge of system protocols, system operations, and data flows. Is aware of the benefits offered by modern technologies. Expected to independently develop a complete software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation tasks. Independent study of current technologies is expected. Collaborates with system engineers to define system requirements and/or requirements for automation.
Innovation:
* Presents new ideas which improve an existing system/process/service using new frameworks.
* Express new perspectives based on independent study of the industry.
* Review current company processes to highlight questions that may drive process refinement.
Education
* Bachelor's Degree Computer Science, Engineering or information Technology(Required)
Knowledge, Skills and Abilities:
* Communication (Required)
* Customer Service (Required)
* Analytics (Required)
* Technical Writing (Required)
Qualifications:
* 2-4 years of relevant software development experience
* Proficiency in Java with at least 2-3 years of experience in Spring Boot for developing RESTful APIs and microservices.
* Familiarity with Agile/Scrum methodologies and DevOps practices
* Familiarity with CI/CD pipelines, Git, and DevOps practices
Preferred Skills
* Experience with containerization technologies, especially Docker.
* Hands-on experience with Kubernetes for deploying and managing microservices in a cloud environment
* Experience with cloud platforms like AWS, Azure, or GCP
* Experience in developing software solutions that support credit risk assessment and collections strategy.
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $92,500 - $166,800
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ314029¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Sr Mobile Expert, Bilingual Spanish
Conyers, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
Sr Mobile Expert, Bilingual are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert, Bilingual will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert, Bilingual will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert, Bilingual will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.
Job Responsibilities:
* Sells appropriate products, features, and services based on customer needs.
* Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
* Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
* Consistently leverages digital tools in interactions and onboarding.
* Works collaboratively to build and contribute to a culture of sales and service.
Education and Work Experience:
* High School Diploma/GED (Required)
* Retail: 12+ mos. Neighborhood Mobile Expert Preferred
* Care: Elite Expert, Account Care Preferred
* Care: Elite Expert, Technical Care Preferred
Knowledge, Skills and Abilities:
* Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)
* Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required)
* Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required)
* Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required)
* Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required)
* Success in resolving sales and customer service pain points. (Preferred)
* Consistently performs above company average in sales metrics. (Preferred)
* Demonstrated system and tool knowledge with the ability and aptitude to learn new skills. (Preferred)
* Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor. (Preferred)
* Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously. (Preferred)
* Passionate about people, teams, and our Un-carrier values. (Preferred)
* Pass certification and quarterly re-certification process. (Required)
Licenses and Certifications:
At least 18 years of age Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Hourly Base Pay: $28.50
Annualized Incentive Target: $7,200
Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Broadband Specialist I
Milton, GA Job
Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
* Company provided vehicle and gas card!
* Paid on the job training and opportunity to promote quickly!
* Company provided tools, tablet, and phone!
* Health, vision, and dental insurance!
* Paid vacation, holidays and flex paid time off!
* 401K with generous company match!
* Pay increases through self-guided training!
* Performance bonus potential!
* Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
* Education Enrichment up to $5,000 per year for qualified employees!
* Company provided uniforms and boots!
* Employee Wellness Program!
Position Responsibilities:
* Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
* Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
* Analyze picture quality and judges' acceptability of picture delivered following installation of cable service.
* Work with connectors, fasteners and wire and use hand tools.
* Use customary CATV hand and power tools in performance of job duties.
* Complete appropriate paperwork functions as prescribed by system management.
* Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices.
* Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
* Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces.
* Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages.
* Read general drop system layouts from blueprints.
* Inform customers of FCC Rules and Company policies as they pertain to customers.
* Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance.
* Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.
* Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
Position Requirements:
* No experience required.
* High school diploma or GED required.
* Valid driver's license required: satisfactory driving record required.
* General level of mechanical and consumer devices knowledge
* Ability to interact and communicate with customers and co-workers.
* Ability to work in high or tight spaces.
* Ability to work in all weather conditions and at various heights.
* Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.
Physical Requirements:
* Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.
Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
Disclaimer: The salary range for this position is $15.75 - $17.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
#LI-Onsite
Technology Solutions Manager
Atlanta, GA Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Are you ready to join the Un-carrier movement?
The Technology Solutions Manager plays a critical across a wide range of complex initiatives, leading scoping discussions, tech feasibility determination, technical visioning and setting the overall technical delivery strategy. The Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need.
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!
Job Responsibilities:
Project Management
* Manages inception activities, including breakdown of business requirements and technical scope definition.
* Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
* Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of the full range of business deployment initiatives.
* Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
* Supports issue triage on escalation resolution for technical solution issues.
* Solution Ownership & Design. Lead the end-to-end design and delivery of scalable, secure, and efficient technology solutions aligned with business goals.
* Stakeholder Engagement. Act as the bridge between business, product, and engineering teams to define requirements, scope, and success metrics.
* Executive Communication & Presentations. Prepare and deliver high-impact executive presentations, solution demos, and strategic updates using PowerPoint and other tools. Clearly communicate complex technical concepts to non-technical audiences.
* Project & Delivery Oversight. Ensure solutions are implemented on time, within budget, and meet quality standards; support agile ceremonies as needed.
Strategy
* Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.
* Prepares high level solution design presentations for business and org leadership review.
* Serve as a SME of existing functionality for a channel.
* Documentation & Communication. Develop clear solution documentation, architecture diagrams, and knowledge-sharing assets to support delivery and support teams.
* Continuous Improvement & Innovation. Stay current with emerging technologies and recommend improvements to enhance platforms, tools, and processes.
* Performs day-to-day management of business stakeholder relationships on cross domain initiatives.
* Provides leadership in evolving design and orchestrates solutions across domain teams.
* Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.
* Works independently as well as collaboratively.
Education and Work Experience:
* Bachelor's Degree Computer Science or other technical discipline (Required)
* 4+ years Related working experience. (Required)
Knowledge, Skills and Abilities:
* Analytics (Required)
* Communication Communicates technical and functional solutions effectively and efficiently. (Required)
* Risk & Impact Analysis. Proactively identify potential risks, integration challenges, and data dependencies-and develop mitigation strategies.
* Cloud Architecture & Azure Expertise. Design and support cloud-native solutions leveraging Microsoft Azure services (e.g., Azure Functions, Logic Apps, Key Vault, Azure DevOps, API Management, etc). Ensure best practices for cloud security, scalability, and cost optimization.
* Proficiency in writing SQL queries and experience with data warehousing solutions.
* AI & Automation Integration. Identify and incorporate AI/ML solutions (e.g., Azure Cognitive Services, OpenAI, machine learning models) to drive automation, data insights, and innovation. Collaborate with data science and engineering teams on AI-driven use cases.
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $95,300 - $171,900
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ308460¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Wireless Retail Sales Representative - Chamblee
Chamblee, GA Job
td id="gnewton JobDescriptionText" p class="p1"span class="s1"bWireless Retail /b/spanspan style="-webkit-tap-highlight-color: transparent;"b style="-webkit-tap-highlight-color: transparent;"Sales/b/spanb Representative/b/p p class="p2"span class="s1"bAverage income for top performers is $38,000.00 per year including commissions/b/span/p
p class="p3"span style="line-height: 1.6em;"Seeking fun, outgoing and energetic individuals who love technology and put caring for customers a top priority. The bSales /b/spanb Representative/bspan style="line-height: 1.6em;"b /bwill be a bSales /bChallenger, eventually becoming a bMOBILE EXPERT/b providing solutions to meet the customer's specific wireless needs. Compensation is a generous hourly salary plus motivating commission and bonus structures. Full-time and part-time positions available. You do NOT need to have wireless experience to work for us. We will give you the tools and training to be successful./span/p
div class="p3"bBenefits:/b/div
ul
li class="p3"401k after a year/li
li class="p3"Health, Dental, Vision after 90 days/li
li class="p3"Employee discount on cellular service/li
li class="p3"Weekly/Monthly sales contests with great prizes!/li
/ul
div class="li2"span class="s1"bResponsibilities:/b/spanspan class="s3" /span/div
ul class="ul1"
li class="li2"span style="line-height: 1.6em;"Responsible for selling cellular devices, tablets and wireless solutions in a one-on-one selling and consultant environment/span/li
li class="li2"span class="s1"Ability to hit or surpass individual goals/span/li
li class="li2"span class="s1"Ask customers to provide feedback on customer service experience/span/li
li class="li2"span class="s1"Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the retail store location./span/li
li class="li2"span class="s1"Greets all customers, problem solves and resolves customer concerns or issues/span/li
/ul
div class="li2"span class="s1"span class="s1"span class="s1"bRequirements:/b/span/span/span/div
ul class="ul1"
li class="li2"span class="s1"Highly motivated individual with excellent communication skills/span/li
li class="li2"span class="s1"Excellent organizational and problem-solving skills/span/li
li class="li2"span class="s1"Professionalism and customer-focused/span/li
li class="li2"span class="s1"Previous sales or customer service experience recommended/span/li
li class="li2"span class="s1"Willing to work nights and weekends/span/li
li class="li2"span class="s1"High school diploma or GED/span/li
/ulbr/
/td
Senior Manager, Inbound Sales
Atlanta, GA Job
Join Vonage and help us innovate cloud communications for businesses worldwide!
At Vonage, we're reshaping how small and midsize businesses connect with their customers-powered by innovative, AI-driven UCaaS and CCaaS solutions.
We're looking for a Senior Sales Manager, SMB West to lead a high-performing team of account executives. Your mission? Exceed new bookings targets, accelerate pipeline conversion, and coach a culture of sales excellence across a variety of verticals. This role is a linchpin in executing our North American Go-To-Market (GTM) strategy and achieving critical transformation goals for 2025-2029.
What You'll Own Sales Leadership & Execution
Full ownership of net new bookings and pipeline generation in the West SMB region
Improve forecasting accuracy and pipeline health through CRM discipline and strategic deal reviews
Lead and develop a quota-carrying team of Account Executives
Roll out and scale sales plays across UCaaS, CCaaS, and AI tools using Gong, Salesforce, and Highspot
Cross-Functional Collaboration
Partner with Marketing, Channel & Alliances, Solution Engineering, Sales Ops, and Professional Services
Collaborate with the Channel team to optimize partner-sourced pipeline and lead routing strategies
Performance Management & Coaching
Cultivate a high-performance sales culture with regular 1:1s and developmental coaching
Improve rep productivity from 50-60% to 80%+ through enablement programs and deal strategy sessions
Leverage data from Gong and CRM tools to identify performance trends and fine-tune coaching initiatives
Who You Are
A proven SaaS sales leader with 5+ years in inside/SMB sales and 2+ years managing high-velocity teams
Deep experience in UCaaS, CCaaS, or AI-powered SaaS solutions
Analytical, results-driven, and comfortable owning pipeline, forecast, and bookings accountability
Skilled in coaching, mentoring, and building successful, distributed teams
Fluent in sales tech: Salesforce, Gong, ZoomInfo, LinkedIn Sales Navigator, and enablement platforms
Passionate about execution, problem-solving, and delivering meaningful customer impact
Qualifications
Bachelor's degree in Business, Marketing, or related field (MBA is a plus)
5+ years in inside sales, including 2+ years in a leadership role
Track record of success in SaaS, UCaaS, or contact center sales
Strong grasp of modern sales methodologies and tools
Excellent interpersonal, negotiation, and data analysis skills
High integrity, professional drive, and a passion for winning
Ready to drive growth, lead a stellar team, and transform the SMB sales experience across the West?
How you'll benefit:
Competitive salary and performance-based incentives.
Comprehensive benefits package including health, dental, and vision insurance.
Opportunities for professional growth and development.
A dynamic and collaborative work environment.
Hybrid work environment
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
#LI-MR1
There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.