Internal Consultant jobs at Cox Communications - 76 jobs

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at *********** follow our pages on LinkedIn, Twitter, Facebook and Instagram. The Professional Services (PS) Customization Solutions Consultant will successfully implement the most advanced and intelligent technologies for 8x8 customers using our award-winning hosted UCaaS, CCaaS, CPaaS, and AI/ML solutions. Your solutions development experience, call center and telecom industry knowledge, understanding of Natural Language Processing (NLP) technologies for chat and voice, and strong customer presence will help 8x8 deliver world-class custom solutions. Job Description: As a Customization Solutions Consultant at 8x8, Inc., you will be responsible for leading and executing custom integration projects, custom IVR (Interactive Voice Response) design and configuration, and conversational AI chat and voice projects for enterprise customers. Your primary focus will be on designing, developing, and testing customized solutions to meet our clients' unique requirements. You will work closely with cross-functional teams and engage directly with customers to understand their needs, gather requirements, and deliver high-quality, tailored solutions. Responsibilities: Custom Integration Projects: Collaborate with customers, sales teams, and solution architects to understand customer requirements and design custom integration solutions. Work closely with developers to develop and implement custom integration projects using APIs, SDKs, and other relevant technologies. Perform integration testing to ensure the seamless integration of 8x8's communication platform with customer systems, applications, and databases. Troubleshoot and resolve any issues that arise during the integration process. Provide ongoing support and maintenance for deployed custom integrations. Custom IVR Design and Configuration: Work closely with customers to design and configure custom IVR systems aligning with their business needs. Develop IVR call flows, prompts, and menus using 8x8's IVR configuration tools. Integrate IVR systems with backend databases, CRM systems, and other customer applications. Conduct testing to ensure the IVR system functions correctly, meets customer requirements, and provides a seamless caller experience. Provide documentation and customer training on administering and modifying the custom IVR configurations. Conversational AI Chat and Voice Projects: Collaborate with customers to design innovative, user-focused conversational interfaces including planning and leading workshops, design reviews, showcases, and other types of meetings to align and communicate information. Implement Backend integrations in various technologies (mainly Node.js, Restful API) Analyze transcripts of user interactions and document their personas and language to interaction models (intents, utterances, slots, and slot values) Create and refine thorough, accurate flow diagrams and other related documentation to communicate the behavior of a complete conversational system Drive solutions from design workshop to production, from conception to prototype to production-level experience Act as a design liaison between customers, service engineering teams, and support Project Engagement: Act as the primary technical point of contact for customers during the customization delivery process, providing regular updates on project status and addressing any concerns or issues. Collaborate with cross-functional teams, including sales, solution architects, product management, developers, and support to ensure successful project delivery. Manage project technical deliverables per SOW to ensure projects are completed on time and within budget with the ability to identify change requests and help execute them as needed Conduct customer training sessions to educate them on the features and functionality of the custom solutions. Qualifications: Bachelor's degree in computer science, engineering, or 5+ years' experience in a customer-facing consultative capacity for UC and CC systems, preferably with cloud-based experience. Solid experience in custom integration projects, IVR methodology, design and configuration, and conversational AI chat and voice projects. Proficiency in programming languages such as Java, Python, PHP, and JavaScript. Strong understanding of APIs, SDKs, and web services. Knowledge of conversational AI/ML technologies and natural language processing. Experience with cloud platforms and technologies ( AWS, Azure, GCP). Excellent analytical and problem-solving skills, with the ability to think strategically and creatively Strong organizational and time management skills Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships and trust Ability to work independently and as part of a team in a fast-paced, customer-focused environment Willingness and ability to travel as required Join 8x8, Inc. as a Customization Solutions Consultant and play a key role in delivering customized solutions that empower our enterprise customers to optimize their communications and achieve their business goals. Apply your expertise in custom integration, IVR design, and conversational AI The compensation range reflects the Company's good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee's role. Salary Ranges: $94,125.00 - $156,875.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at *************** (Include “Reasonable Accommodation” in the subject line) Our Job Applicant Privacy Notice can be found here.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Summary The Sr Consultant, Organizational Capability is a senior change effectiveness leader responsible for shaping how people experience transformation at T-Mobile-most critically across mergers and acquisitions, and selectively across enterprise HR priorities. This role serves as the HR lead for M&A change, communications, and organizational design, owning the end-to-end strategy and execution that enables new employees, leaders, and teams to integrate seamlessly and perform at their best. More than a change practitioner, this role is a change architect and builder-designing the integration narrative, developing differentiated change and communications products, and orchestrating experiences that turn complexity into clarity and uncertainty into momentum. The Sr Consultant partners closely with senior HR and business leaders to diagnose change impacts, shape organizational solutions, and deliver practical, human-centered interventions that drive adoption, engagement, and sustained performance. With accountability from strategy through delivery, this role ensures that every integration and HR-led transformation reflects T-Mobile's culture, values, and Magenta Magic-executed with rigor, creativity, and measurable impact. This is a career-defining opportunity for a proven change leader who thrives in ambiguity, elevates the practice of change management, and sets the standard for how transformation is done at scale. This is a hybrid role (3 days/week) in the office and can be based in Bellevue, WA or Overland Park, KS Job Responsibilities: * Provide expert organizational effectiveness advising to support assigned lines of business, partnering with HR account teams and business leaders. * Conduct organizational analysis to identify root causes of performance issues and opportunities, partnering with analytics teams to uncover bottlenecks and effectiveness factors. This includes leading research efforts to identify best standards, analyze existing data, and gather additional insights to inform organizational design and change management strategies. * Responsible for developing and implementing change management strategies and plans that increase employee adoption and usage and minimize resistance. Lead end-to-end change management for M&A or enterprise transformations by developing comprehensive plans that include partner engagement, impact analysis, communications, training, business readiness, and sustainment to ensure successful integration and adoption. * Lead the design or re-engineering of organizational operation models, architecting organizations and driving team effectiveness solutions that enable successful integration of people, processes, and systems in support of strategic objectives and future-state alignment. * Collaborate with business leaders to address organizational design and development opportunities, including change management initiatives that enable teams to operate effectively and maintain engagement during organizational transitions. * Develop high-performing team effectiveness mechanisms and interventions to enhance collaboration, decision-making, and performance, ensuring alignment across teams. * Create executive-level presentations and advanced data visualizations to communicate insights, recommendations, and progress. * Measure the success and effectiveness of initiatives, creating metrics to develop adoption, engagement, and overall change impact over time, and determining necessary actions to ensure long-term sustainment and continuous improvement. Qualifications: * Bachelor's Degree in Business, Human Resources or related field. * 7-10 years experience in driving end-to-end organizational effectiveness work, conducting organizational analyses to diagnose organizational issues, leading large scale operating model and organizational design efforts, and working closely with and influencing executives. * 5+ years combined project and program management experience. * 4-7 years experience developing creative and complex communication materials; effective and comfortable working with and communicating at all levels of the business (frontline through executives) * 5+ years leading high-level, critical initiatives within the Human Resources function at a large complex corporate environment * Thorough knowledge of HR programs, systems, processes and approaches. * 4-7 years -experience in change management experience including helping leaders embrace and drive significant strategic change. * High level of business acumen, organizational experience and knowledge to effectively navigate complex matrix and prioritization related issues. * Ability to think big picture, converting abstract concepts into actionable initiatives. * Ability to build relationships and strategic alliances with executives to implement and/or update solutions. * Outstanding service orientation; sense of urgency; high-level of personal integrity. * Ability to work well under pressure and be flexible in adapting and responding to changing situations. * Excellent time-management, planning and organizational skills. Ability to meet deadlines in a fast-paced environment, manage multiple priorities and make ongoing decisions. * Ability to simplify and explain complex problems and work effectively at the macro, strategic level. * Critical thinking and early issue spotting abilities, inspired by execution excellence. * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $110,900 - $200,100 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ339846¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. Responsibilities Manage and maintain the customer relationship post-deployment for Customers continued growth and success. Act as the single point of contact for any issues and escalate as needed to the appropriate team for issue resolution. Provide guidance on hosted voice configurations, call center design and end-points. Complete configuration, implementation and testing of 8x8 services. Provide advice to our customers on the configuration of IP networks to best facilitate VoIP. Complete detailed design documentation (call flows, user information, call management features). Engage with customers onsite and remotely for project kick off meetings, design and delivery sessions. Provide best practice recommendations around CCaaS and UCaaS builds and design. Meet with sales and deployment teams to gather critical account information. Qualifications Proven experience leveraging AI-enabled tools to enhance efficiency, problem-solving, and collaboration. 3+ years' experience in a consultative capacity for UC and CC systems preferably with cloud-based experience. SIP knowledge is a plus. Working knowledge of routers, switches, and other network components. Ability to manage multiple projects simultaneously with strong planning and organizational skills. Excellent interpersonal skills demonstrated in a customer facing environment Able to travel up to 25% Flexible schedule to accommodate travel and off-hour delivery requirements The compensation range reflects the Company's good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee's role. Salary Ranges: $73,500.00 - $122,500.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at *************** (Include “Reasonable Accommodation” in the subject line) Our Job Applicant Privacy Notice can be found here. Learn more on our company website at *********** follow our pages on LinkedIn, Twitter, Facebook and Instagram.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Summary The Sr Consultant, Organizational Capability is a senior change effectiveness leader responsible for shaping how people experience transformation at T-Mobile-most critically across mergers and acquisitions, and selectively across enterprise HR priorities. This role serves as the HR lead for M&A change, communications, and organizational design, owning the end-to-end strategy and execution that enables new employees, leaders, and teams to integrate seamlessly and perform at their best. More than a change practitioner, this role is a change architect and builder-designing the integration narrative, developing differentiated change and communications products, and orchestrating experiences that turn complexity into clarity and uncertainty into momentum. The Sr Consultant partners closely with senior HR and business leaders to diagnose change impacts, shape organizational solutions, and deliver practical, human-centered interventions that drive adoption, engagement, and sustained performance. With accountability from strategy through delivery, this role ensures that every integration and HR-led transformation reflects T-Mobile's culture, values, and Magenta Magic-executed with rigor, creativity, and measurable impact. This is a career-defining opportunity for a proven change leader who thrives in ambiguity, elevates the practice of change management, and sets the standard for how transformation is done at scale. ** This is a hybrid role (3 days/week) in the office and can be based in Bellevue, WA or Overland Park, KS **Job Responsibilities: Provide expert organizational effectiveness advising to support assigned lines of business, partnering with HR account teams and business leaders. Conduct organizational analysis to identify root causes of performance issues and opportunities, partnering with analytics teams to uncover bottlenecks and effectiveness factors. This includes leading research efforts to identify best standards, analyze existing data, and gather additional insights to inform organizational design and change management strategies. Responsible for developing and implementing change management strategies and plans that increase employee adoption and usage and minimize resistance. Lead end-to-end change management for M&A or enterprise transformations by developing comprehensive plans that include partner engagement, impact analysis, communications, training, business readiness, and sustainment to ensure successful integration and adoption. Lead the design or re-engineering of organizational operation models, architecting organizations and driving team effectiveness solutions that enable successful integration of people, processes, and systems in support of strategic objectives and future-state alignment. Collaborate with business leaders to address organizational design and development opportunities, including change management initiatives that enable teams to operate effectively and maintain engagement during organizational transitions. Develop high-performing team effectiveness mechanisms and interventions to enhance collaboration, decision-making, and performance, ensuring alignment across teams. Create executive-level presentations and advanced data visualizations to communicate insights, recommendations, and progress. Measure the success and effectiveness of initiatives, creating metrics to develop adoption, engagement, and overall change impact over time, and determining necessary actions to ensure long-term sustainment and continuous improvement. Qualifications: Bachelor's Degree in Business, Human Resources or related field. 7-10 years experience in driving end-to-end organizational effectiveness work, conducting organizational analyses to diagnose organizational issues, leading large scale operating model and organizational design efforts, and working closely with and influencing executives. 5+ years combined project and program management experience. 4-7 years experience developing creative and complex communication materials; effective and comfortable working with and communicating at all levels of the business (frontline through executives) 5+ years leading high-level, critical initiatives within the Human Resources function at a large complex corporate environment Thorough knowledge of HR programs, systems, processes and approaches. 4-7 years -experience in change management experience including helping leaders embrace and drive significant strategic change. High level of business acumen, organizational experience and knowledge to effectively navigate complex matrix and prioritization related issues. Ability to think big picture, converting abstract concepts into actionable initiatives. Ability to build relationships and strategic alliances with executives to implement and/or update solutions. Outstanding service orientation; sense of urgency; high-level of personal integrity. Ability to work well under pressure and be flexible in adapting and responding to changing situations. Excellent time-management, planning and organizational skills. Ability to meet deadlines in a fast-paced environment, manage multiple priorities and make ongoing decisions. Ability to simplify and explain complex problems and work effectively at the macro, strategic level. Critical thinking and early issue spotting abilities, inspired by execution excellence. At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $110,900 - $200,100Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ339846¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Job Description is with our direct client We arelooking Oracle ERP OCM Training Specialist (Min 3+ years of exp) (Webcam interviews) POSITIONDESCRIPTION Number of positions: 1 Length: 5-17 Months + Location: Washington DC 20024 Immediate interviews Webcam interviews ONLY flexible part-time, not to exceed 20 hours/week** Oracle ERP OCM Training Specialist **flexible part-time, not to exceed 20 hours/week** Duties and Responsibilities: 1.Develop, enhance, review, and edit change management training andcommunications. 2.Review and edit training documentation for standardization. 3.Develop training videos to advance learners knowledge in complexsystem areas. 4.Partner with Districts business and support team to maximize OracleCloud system adoption. 5.Create and implement strategic communications and change managementdeliverables including but not limited to slide decks, roadmaps, social mediaaccount management, organizational design, workforce analytics and evaluation,and more. 6.Use communication strategies to inform learners in the appropriate useof financial tasks in Oracle Cloud enterprise systems. 7.Oversee and develop all aspects of the communications life cycle:develop and implement a communications strategy, needs assessment, and deliveryplan and success metrics/KPIs. 8.Track and maintain learner progress and report findings toleadership. 9.Develop standardized communication templates for variouscommunications outputs that align with District branding guidelines. Education: Bachelors degree in CompSci, Business, Finance or related field Qualifications: 1.3+ yrs of professional experience related to marketing communications,training, and change management. 2.3+ years of experience supporting training and/or communicationsstrategies. 3.3+ yrs of experience developing comms strategies in support oftraining of systems implementations. 4.Experience related to change management, preferably on acorporate-level or large-scale systems implementation projects. 5.Experience supporting and training Public Sector clients. Required/DesiredSkills Candidatesmust have ALL the Required skills in order to be considered for the position.Desired or Highly Desired skills are a PLUS but may NOT be required. Skill Matrix (Please fill the last two columnsof this matrix) Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Last Used Experience related to marketing communications, training, and change management. Required 3 Years Experience supporting training and/or communications strategies. Required 3 Years Experience developing communication strategies in support of training of systems implementations. Required 3 Years Experience related to change management, preferably on a corporate-level or large-scale systems implementation projects. Required 0 Experience supporting and training Public Sector clients. Required 0

What You ll Do at BTS BTS is a consultancy specializing in the people side of strategy. For over three decades we ve been designing powerful experiences that have a profound and lasting impact on businesses and their people. We help the world s leading companies turn strategy into results. Our next-generation approach combines deep business knowledge with transformational development to help people and their company evolve together. We equip leaders for tomorrow, inspire new ways of thinking, and build critical capabilities through targeted interventions, including working sessions, workshops, offsites, and more. As a Strategy Execution Consultant, you ll work directly with leaders from the world s leading and largest corporations. You ll learn how their strategies and businesses work, and you ll shape capabilities across the organization. We work in small teams to develop designed experiences - think customized business simulations with financial models, or app-based digital learning, then we facilitate these engagements with our clients in a working session that incorporates humor, fun, and competition; and, you re the facilitator and coach who makes these experiences impactful and memorable. There are no industry verticals at BTS, and you will work with a variety of clients on different types of projects. You ll be staffed on multiple engagements at one time, across different industries, and with different internal teams. As a Strategy Execution Consultant, you will have the opportunity to work across our company s areas of expertise: Strategic Alignment, Business Acumen, Sales & Marketing, and Leadership Development. When you re not facilitating an offsite with your teammates, you ll spend your time designing these amazing experiences - interviewing clients, conducting research and analysis, testing programs, and learning. This is all done in a team-based setting where our entrepreneurial culture of freedom and responsibility empowers you to contribute from your first day. As your skills and career grow, you ll take on more responsibility to lead projects, manage client relationships, find new clients and opportunities to grow BTS s business, and grow the careers of others BTSers. We have a hybrid work environment with expectations of being in the office 50% of the time when you re not traveling. As for travel, we do that differently than most consulting firms: you ll travel when you are leading clients through the designed experiences you and your teammates create. On average you ll travel 30-50% of the time, occasionally more than 50%, occasionally less than 30%. What We re Looking For We want genuinely curious and humbly inclusive people who bring diverse experiences, backgrounds, skills, and capabilities to BTS. Experience and Background Requirements & Preferences: Bachelor s degree, or equivalent experience Two to five years of experience in consulting, or in a relevant industry Some project leadership experience is ideal, and for more experienced candidates, experience in a client-facing role is strongly preferred Eligibility to work in the US permanently without sponsorship is required Required Skills and Capabilities: Business and Operational Acumen Possesses interest and skills to learn our client s business operating models Utilizes financial statements/metrics to understand client engagements Problem-framing and Developing Insights Applies qualitative and/or quantitative data analysis Integrates insights from secondary sources Client-Ready Communication Skills Creates clear and accurate written docs Listens so the client, as well as your teammates, feel heard Facilitates & presents in a captivating manner while communicating with others as regular people Accountability to Self, Team, and Clients Takes responsibility for your own work to help your team achieve objectives and outcomes Requests and receives feedback to grow skills Proactively looks for opportunities to help other BTSers with client and/or professional development Salary Information Annual Salary Range: $90,000 - $135,000 This range is for Senior Business Analyst and Consultant level roles. Starting salary is determined by experience and education/degree level

What Youll Do at BTS BTS is a consultancy specializing in the people side of strategy. For over three decades weve been designing powerful experiences that have a profound and lasting impact on businesses and their people. We help the worlds leading companies turn strategy into results. Our next-generation approach combines deep business knowledge with transformational development to help people and their company evolve together. We equip leaders for tomorrow, inspire new ways of thinking, and build critical capabilities through targeted interventions, including working sessions, workshops, offsites, and more. As a Strategy Execution Consultant, youll work directly with leaders from the worlds leading and largest corporations. Youll learn how their strategies and businesses work, and youll shape capabilities across the organization. We work in small teams to develop designed experiences - think customized business simulations with financial models, or app-based digital learning, then we facilitate these engagements with our clients in a working session that incorporates humor, fun, and competition; and, youre the facilitator and coach who makes these experiences impactful and memorable. There are no industry verticals at BTS, and you will work with a variety of clients on different types of projects. Youll be staffed on multiple engagements at one time, across different industries, and with different internal teams. As a Strategy Execution Consultant, you will have the opportunity to work across our companys areas of expertise: Strategic Alignment, Business Acumen, Sales & Marketing, and Leadership Development. When youre not facilitating an offsite with your teammates, youll spend your time designing these amazing experiences - interviewing clients, conducting research and analysis, testing programs, and learning. This is all done in a team-based setting where our entrepreneurial culture of freedom and responsibility empowers you to contribute from your first day. As your skills and career grow, youll take on more responsibility to lead projects, manage client relationships, find new clients and opportunities to grow BTSs business, and grow the careers of others BTSers. We have a hybrid work environment with expectations of being in the office 50% of the time when youre not traveling. As for travel, we do that differently than most consulting firms: youll travel when you are leading clients through the designed experiences you and your teammates create. On average youll travel 30-50% of the time, occasionally more than 50%, occasionally less than 30%. What Were Looking For We want genuinely curious and humbly inclusive people who bring diverse experiences, backgrounds, skills, and capabilities to BTS. Experience and Background Requirements & Preferences: * Bachelors degree, or equivalent experience * Two to five years of experience in consulting, or in a relevant industry * Some project leadership experience is ideal, and for more experienced candidates, experience in a client-facing role is strongly preferred * Eligibility to work in the US permanently without sponsorship is required Required Skills and Capabilities: * Business and Operational Acumen * Possesses interest and skills to learn our clients business operating models * Utilizes financial statements/metrics to understand client engagements * Problem-framing and Developing Insights * Applies qualitative and/or quantitative data analysis * Integrates insights from secondary sources * Client-Ready Communication Skills * Creates clear and accurate written docs * Listens so the client, as well as your teammates, feel heard * Facilitates & presents in a captivating manner while communicating with others as regular people * Accountability to Self, Team, and Clients * Takes responsibility for your own work to help your team achieve objectives and outcomes * Requests and receives feedback to grow skills * Proactively looks for opportunities to help other BTSers with client and/or professional development Salary Information Annual Salary Range: $90,000 - $135,000 * This range is for Senior Business Analyst and Consultant level roles. Starting salary is determined by experience and education/degree level

Why work with us?Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate - measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years, on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions' largest source of new clients. Google Review 4.4, Facebook Review 4.8 Drayage Management StaffJob Description JD Details Responsibilities: Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return) Manage relationships with selected drayage carriers and make urgent communication in case of emergency Search plan B drayage carriers in case of lack of capacities Share with daily container delivery schedules with drayage carriers Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness In case to use pre-pull yard, find the best solutions in time Report monthly on Key Performance Indicators (KPI's) for drayage deliveries Checking the delivery status and share with customers Document corrective actions and improvement plans properly, and verify plan's effectiveness. Perform ad-hoc reporting, as required. Perform other job related duties as required Requirements/Qualifications: Bachelor's degree preferred or GED Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry Excellent project and people management skills Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost Ability to manage within goals by considering in time, budget and business objectives Analytical/focused/data-driven coupled with creative problem solving Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills. Advanced proficiency in MS Office Suite and other applications Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties Ability to travel up to 20% in domestic and international -

Why work with us?Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate - measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years, on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions' largest source of new clients. Google Review 4.4, Facebook Review 4.8 Drayage Management StaffJob Description JD Details Responsibilities: Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return) Manage relationships with selected drayage carriers and make urgent communication in case of emergency Search plan B drayage carriers in case of lack of capacities Share with daily container delivery schedules with drayage carriers Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness In case to use pre-pull yard, find the best solutions in time Report monthly on Key Performance Indicators (KPI's) for drayage deliveries Checking the delivery status and share with customers Document corrective actions and improvement plans properly, and verify plan's effectiveness. Perform ad-hoc reporting, as required. Perform other job related duties as required Requirements/Qualifications: Bachelor's degree preferred or GED Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry Excellent project and people management skills Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost Ability to manage within goals by considering in time, budget and business objectives Analytical/focused/data-driven coupled with creative problem solving Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills. Advanced proficiency in MS Office Suite and other applications Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties Ability to travel up to 20% in domestic and international -

About Gen: Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We're always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives. When you're a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages. Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs. If this sounds like you-Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow-join us! About the Role: The Senior Solutions Consultant - Strategic Partners is a partner-facing technical and consultative expert responsible for aligning Gen Digital's solutions with our most strategic partners' business objectives. This role works at the intersection of partnerships, sales, product management & engineering technical solutions guiding partners through solution design and integration via platform integrations (APIs/SDKs/SSO). Acting as a trusted advisor, the Solutions Consultant leads technical discovery, solution design, and pre-sales engagement while supporting revenue growth and long-term partnership success. This is a senior, partner-facing role with shared responsibility for driving expansion and adoption through B2B2C channels. Responsibilities: Drive revenue and membership growth through integrated partner solutions, supporting both technical and strategic aspects of partnerships. Conduct joint discovery sessions to identify partner use cases, validate product fit, gather requirements, and ensure roadmap alignment. Lead partner onboarding and technical evaluations, including opportunity qualification, architectural guidance, and integration planning (SDKs, APIs, SSO, OEM, etc.). Serve as the technical voice of the partner internally-delivering structured, actionable feedback to Product and Engineering. Present Gen Digital's portfolio in a pre-sales technical capacity to a range of audiences, including partner executives, product managers, and technical teams. Deliver product demonstrations, technical enablement, and training content across sales, integration, QA, support, and customer success teams. • Support RFP/RFI responses with technical inputs, documentation, and cross-functional coordination. Provide post-sale technical guidance and lead ongoing discovery for expansion opportunities throughout the partnership lifecycle. Develop partner-facing technical collateral, including demos, videos, and integration documentation. Maintain strong understanding of partner strategies, market dynamics, and competitive trends to support effective partnership execution. Represent Gen Digital at key partner and industry events (e.g., CES, Cyber Safety Summit, tech conferences). Contribute to partner/channel strategy by supporting sales engineering enablement and knowledge sharing across global teams. Build strong relationships with internal product teams and partner stakeholders to influence product direction and ensure successful go-to-market outcomes. Travel as needed to support partner engagements, events, and field enablement. Desired Knowledge, Skills, and Experience: BS degree or equivalent experience in cybersecurity, identity protection, software engineering, or a related technical field. 5-10 years of experience in technical sales, consulting, solutions engineering, or product management roles; at least 3+ years in a senior-level sales engineering or consultative technical role. Strong understanding of integrations (APIs, SDKs, Auth/SSO, SPAs) Experience in JavaScript and Postman; mobile dev experience (Kotlin, Swift) a plus Strong consultative skills with the ability to uncover needs, translate them into requirements, and guide partners through complex, multi-phase integrations. Demonstrated experience working with SDKs, APIs, and modern integration patterns. • Proven success supporting B2C or B2B2C partnerships-ideally with financial institutions and/or service providers. Excellent project management and follow-through skills; able to manage long-running technical workstreams and keep cross-functional teams aligned. • Strong ability to troubleshoot, problem-solve, and navigate ambiguity in fast-moving environments with fluid roadmaps. Effective communicator with excellent verbal and written skills; able to interface confidently with both technical and executive audiences. Self-starter with a growth mindset and strong desire to learn new technologies and evolving industry trends. #LI-AS1 Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

ServiceNow Business Consultant - GRC / SecOps Duration: 1 year with strong possibility of extension for a second year Travel: up to 50% is possible but unlikely 100% remote This is a business consulting role centered on process design, advisory, and stakeholder engagement within ServiceNow projects. The BPC ensures that people and processes are aligned with the platform's capabilities, enabling clients to realize the full value of their ServiceNow investment. This role is not responsible for development, scripting, or technical configuration of the platform. Key Responsibilities Expert Workshop Facilitation - Lead structured, interactive workshops with stakeholders across ServiceNow modules (e.g. ITSM, ITOM, ITAM, CSM, HRSD, etc.) to gather requirements, define processes and guide clients through decision-making that align with best practices. Advisory & Solution Design - Provide consulting expertise across ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, SecOps). Translate business needs into process-driven solutions that leverage best practices. Requirements & Gap Analysis - Lead requirements-gathering sessions, conduct gap analysis on existing processes, and recommend forward-looking ServiceNow-enabled solutions. Process Design & Governance: Document current-state and future-state processes, create process flows, RACI charts, and governance frameworks to ensure accountability and compliance. Customer-Centric Engagement - Act as a trusted advisor, building strong client relationships and ensuring collaboration throughout configuration and implementation activities. Best Practice Implementation & Maturity: Conduct Service Management Maturity Assessments and help define roadmaps for improving accountability and service quality. Guide clients on scalable, maintainable solutions aligned to ServiceNow best practices Change Management & Adoption: Support communication, training, and process documentation to drive end-user adoption and ensure platform success. Collaboration with Technical Teams: Partner closely with ServiceNow developers, architects, and administrators to validate requirements and ensure technical delivery aligns with business needs. Value Realization: Help clients measure and demonstrate value from ServiceNow through KPIs, dashboards, reporting, and continuous improvement initiatives. Continuous Learning - Maintain current knowledge of ServiceNow technologies and pursue mainline certifications/micro-certifications to stay aligned with evolving platform capabilities. This role requires a commitment to ongoing education and ServiceNow Certifications. Mandatory Qualifications ServiceNow Process Consulting (5+ years): Proven expertise facilitating workshops, providing advisory services, and leading process-driven ServiceNow implementations. Requirements & Gap Analysis (5+ years): Skilled in translating business needs into clear, actionable requirements and user stories that guide ServiceNow delivery. Executive Communication & Facilitation: Strong ability to present complex ServiceNow and process concepts in a clear, simple manner to executives, stakeholders, and end users. ServiceNow Certified System Administrator (CSA): Required baseline certification to validate platform knowledge. Combination of other SN Certifications: Technical Consultant (Risk/SecOps with OT) - CSA, CAD, and CIS - R&C (Risk and Compliance) CIS - SIR (Security Incident Response), OR CIS - OT Technical Consultant (Portfolio Management) - CSA, CAD, and CIS in Service Portfolio Management (SPM) Technical Consultant (Platform Foundations) - CSA, CAD and CIS in Data Foundations Technical Consultant (Platform Analytics) - CSA, CIS-PA (Performance Analytics) Technical Consultant (Workflow Data Fabric) - closely aligned to CIS - Data Foundations or CIS - IntegrationHub Preferred Qualifications Experience with ServiceNow ‘Now Create'

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

FUNCTIONS: Review consent to treatment and participant agreement forms completed by new participant and Clinical Nurse. Review intake screening form completed by Clinical Nurse or complete intake screening form directly with participant. Perform initial medical assessments including baseline history specific to medical history, substance use and treatment history, and medications. In collaboration with the Clinical Nurse, provide orientation to buprenorphine treatment process with new participants and document each participant's treatment goals Prescribe buprenorphine for home induction and provide induction consultation as necessary with support of the Clinical Nurse. Provide stabilization and maintenance care visits to support continuing treatment with buprenorphine. Reinforce health education provided by the Clinical Nurse related to buprenorphine, adherence, and overdose prevention. With support from Clinical Nurse, follow up with pharmacies and insurers as required to facilitate participants' access to prescribed medication. EDUCATION/EXPERIENCE: Currently licensed to practice in New York State as a Nurse Practitioner, Physician, or Physician Assistant 2 to 4 years of experience as a licensed practitioner Successful completion of Federal DATA 2000 Waiver to prescribe buprenorphine prior to consultant engagement strongly preferred; will consider non-waivered candidates with commitment to rapidly complete waiver process necessary to provide care