Customer Retention Representative
Cox Enterprises job in Phoenix, AZ
Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that:
• Responds to call center customer retention calls for all Cox residential services and product lines.
• Identifies and resolves customer issues.
• Exercises creative negotiation skills to motivate customers to continue using Cox services.
• Offers additional or upgraded services, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company.
Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule.
• Educate customers on active product features, service offerings, billing, charges, and product value.
• Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively.
• Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers.
• Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.
• Responsible for utilizing multiple customer databases to access, change or input account information for customers.
• Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.
• Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines.
• Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database.
• Other duties as assigned.
Qualifications
Minimum
• HS diploma, GED, or relevant work experience.
• Effective communication skills.
• Excellent computer skills.
• Demonstrated ability to multi-task.
• Excellent interpersonal skills to work effectively with teams throughout organization.
• Excellent ability to pursuade others through indirect influence.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Eligibility to work in the United States.
Preferred
• Experience in telecommunications industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 142435)
Account Services Representative
Cox Enterprises job in Phoenix, AZ
Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
The Customer Care representative also helps grow the company through capturing opportunities to offer additional or upgraded services to customers as available.
RESPONSIBILITIES
Promote Quality Customer Experience
-Work in a call center environment providing excellent customer care by greeting customers, asking questions and actively listening to customers to understand their needs or requests
-Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments
-Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments
Problem Solving
-Determine the appropriate answer, response, or solution by interpreting relevant information in light of the customer's circumstances
-Educate customers by explaining bills and Cox policies and procedures concerning prices, billing and service
-Perform any necessary calculations pertaining to fees, time periods, or dates
Drive Business Growth
Grow the company through identifying sales lead generation opportunities, promoting Cox services, and -offering service contracts. Add contracts as authorized by customers
-Provide seamless customer service through partnering with Sales for identified sales leads and Technical Support for customer assistance with non account-related troubleshooting
Qualifications
Minimum
-6 months work experience providing service directly to customers
-6 months experience using a computer in a work or non-work setting
-High school graduate or GED or equivalent work experience
-Eligibility to work in the United States
Preferred
-6+ months experience working in a position that requires meeting sales goals
-1 - 2 year work experience in a customer service role, not specific to just Call Center
-Strong aptitude for helping customers and a customer experience focus
-Enthusiastic and personable
-Must be able to work in a call center or highly structured environment
-Strong computer skills and be able to navigate through multiple screens
-Ability to adapt to constant change
-Demonstrated solid work history.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 142443)
Technical Support Representative
Cox Enterprises job in Phoenix, AZ
Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Technical Support Representative is part of a supportive, service-oriented team that:
• Promotes quality customer experience, honest and committed customer care in a call center environment.
• Engages in real-time troubleshooting with customers to resolve technical issues in a call center environment.
• Educates residential Cox customers about the installation and use of products in a call center environment.
• Captures opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience in a call center environment.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company. Unleash your potential with Cox Communications as a Technical Support Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Work in call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Discover the root cause of customer problems and identify the action required to resolve, whenever possible, using company databases, customer information, and collaboration with other departments.
• Engage in real-time troubleshooting while the customer is on the phone and schedule a service appointment in the system if the problem cannot be resolved.
• Provide total customer service by answering basic questions about programming over the phone and partnering customers with Sales for complex questions.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Provide customer support by asking questions and listening to customers in order to understand their needs, requests, or problems.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills.
• Additional incentives may be available for fluent bilingual (English/Spanish) candidates.
• Other duties as assigned.
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
• Bilingual skills in English/Spanish (ability to read, write, and speak fluently) may lead to additional opportunities/incentives.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 157321)
Retail Sales Associate
Cox Enterprises job in Scottsdale, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Solutions Specialist Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.
Job Description
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $50,146 per year? Well, we can help make that happen.
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,
and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You'll Do
* Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
* Meet or exceed targets regarding customer experience, sales, and retention.
* Assist with the opening/closing of one of our store retail environments.
* Properly handle cash
* Engage in workshops, special events, and product demos
* Support your fellow sales agents when needed
* Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
* May be required to work in other locations in the same geographical area.
What's In It For You?
Excellent question, and we have some good answers that we hope you like.
* As part of a customer loyalty-driven team, there is a variable targeted total compensation of $50,146 ($24.11/hr), while high earners (the top 10%) reach an average annual compensation of just over $65,750 ($31.13/hr). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $16.73/hr plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
* We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
* Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Qualifications:
Minimum:
* HS diploma/GED or up to 2 years of relevant work experience
* Ability to meet established sales, retention, and customer experience targets
* Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
* Ability to build relationships and adapt to a diverse customer base
* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
* Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Willingness to work a flexible schedule which includes weekends, evenings, and holidays
* Ability to lift 25-50 pounds to help manage stock room inventory
Preferred:
* Some college experience with a focus in sales, business and/or management
* One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc. )
* Experience selling Wireless/Mobile products
* Fluency in Spanish, both written and spoken
Come join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyVehicle Photographer I (Manheim)
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Photographer I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities
* Capture and process electronic images of vehicles.
* Upload all pictures associated with electronic condition reports (ECR) and verify the quality and accuracy of each photograph.
* Maintain knowledge of Digital Quality Image (DQI) website.
* Re-image or request re-imaging of any substandard images.
* Process vehicles through the Photo Booth following available standard operating procedures (SOPs) if location is so equipped.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
What's In It For You?
For all you'll do to serve up amazing auction experiences, we'll support you with an awesome combo platter of opportunities and incentives. Here's a taste of what's in store:
* Competitive pay and employee discounts, even on cars!
* If you're full-time, you'll have access to even more benefits, such as comprehensive healthcare, 401(k) + company match, generous paid time off, including time off to volunteer, life & disability insurance, and more!
* You'll work in a fast-charged culture and with teams that respect your role, your experience, your contributions, and you as a person. We get that recognition is important, and Cox works to celebrate those who help make us successful every day.
* Your road is wide open with opportunities. Take a new road. Change lanes into another Cox company business. Get promoted. The sky's the limit. Cox will support you on your journey of unlimited possibilities with ongoing training, free online classes, and mentoring programs to help you create the career you dream about.
* You'll become a part of a movement for good at a company making bold social and environmental commitments. This is a place you can feel good about working because you'll be a part of creating positive change through your work and the Cox culture.
Qualifications
Minimum:
* 1 year of experience in photography preferred; experience in digital and computer processing a plus.
Preferred:
* High School Diploma or equivalent preferred.
* Basic computer software skills are preferred.
Physical Requirements:
* Ability to sit or stand for prolonged periods of time.
* Ability to perform repetitive motion tasks, manual dexterity.
* Vision abilities required include close, distance and depth perception.
Work Environment:
* Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAccount Operations Specialist II
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Serves as account liaison coordinating and executing account SLA's. Serves as a primary point of contact for auction vendors / clients. Engages with clients to understand requirements, upsell CAI products and services, and ensure the work agreed upon is completed to client expectations. Offer solutions and ensure the sales proceed in a manner that is mutually beneficial, for the client and for Cox. Coordinates with auction personnel and other stakeholders across all aspects of customer engagement.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications including Outlook, Excel, and other internal business platforms
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform any other duties assigned REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND
REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND SKILLS
* 2 - 3+ years' experience, with minimum of 2 years in automotive industry
* High School Diploma or equivalent required
* Prior experience vehicle reconditioning and or general auto body knowledge required
* Self-starter with ability to work with minimal supervision
* Ability to handle multiple tasks simultaneously
* Team-based interpersonal skills
* Excellent verbal and written skills
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
* Valid Driver's License and safe driving record is required
* Ability to operate vehicles with standard and automatic transmission is preferred
CHOOSE UP TO 3 CORE COMPETENCIES CRITICAL TO SUCCESS IN THIS ROLE (REFER TO DEFINITIONS BELOW)
DRIVE FOR RESULTS FOCUS ON CUSTOMERS BUILD RELATIONSHIPS
ORGANIZATIONAL POSITION:
Does this position have direct reports? ☒ NO ☐ YES If Yes, estimated # 4+
Reports to: ☒ Supervisor ☐ Manager ☐ Director/AVP level ☐ VP or above
WORK ENVIRONMENT
Work Environment: ☐Typical office environment ☒Subject to outside environmental conditions
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyPart Time Driver I
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Driver I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $17.19. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position is responsible for the safe moving, staging, and parking of vehicles on Auction property, driving vehicles to and from Auction lots and customer businesses, and driving vehicles through Auction sale lanes on designated sale days and in compliance with Auction safety rules and regulations.
Summer Shift: Tue 6am-4:30pm, Wed 6am-5:30pm, Thurs 6:30am-3:30pm
Winter Shift: Tue 7am-5:30pm, Wed 7am-6:30pm, Thurs 6:30am-3:30pm
Job Responsibilities:
* Drive vehicles through Auction lanes on sale day in a safe manner.
* Drive vehicles to and from designated areas on Auction premises and to and from customer dealerships and businesses, while observing Auction driving rules, rules of the road and demonstrating courtesy and defensive driving principles.
* Line up and park vehicles in the correct order as directed by supervisor or team leader, move vehicles as necessary, and locate "lost" vehicles.
* Assist with getting vehicles operating as needed. If necessary, inflate tires and jump start vehicles using a battery box and air tank. Notify supervisor when a vehicle is inoperative; notify Service or Gas Truck Driver when vehicle is out of gas.
* Assist customers (i.e., dealers, account representatives, rental agencies, etc.) and coworkers as needed.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* Safe drivers needed; valid driver's license required
* Constantly required to enter and exit vehicles.
* Ability to sit for prolonged periods of time.
* Ability to walk long distances.
* Regularly required to stand, walk, reach, talk and hear.
* Frequently required to stoop, kneel, crouch, bend, squat and climb.
* Ability to lift 1-15 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Preferred:
* High School Diploma or equivalent.
* Ability to drive vehicles with standard and automatic transmission.
* Previous auction experience.
Work Environment:
Frequent exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySenior Maintenance Technician
Cox Enterprises job in Phoenix, AZ
Company Cox Enterprises Job Family Group Facilities Job Profile Sr Maintenance Technician Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $23.65 - $35.48/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Cox Enterprises is hiring a Senior Maintenance Technician who will perform various skilled and semi-skilled duties associated with the repair and maintenance of buildings, furnishings, equipment, and grounds.
The prospective candidate should demonstrate cursory knowledge and a general understanding of one or more key building systems (HVAC, backup power, general construction, plumbing, electrical, and/or fire protection systems and equipment). The maintenance technician role requires a diverse mix of both hard and soft skills, including, but not limited to, manual labor skills (light carpentry and basic repair skills), effective written and oral communication skills and proficiency with common smart device and computer applications.
The role demands readiness to assist 24/7 in emergencies impacting business operations. It may also require after-hours or weekend work to support operations that cannot be done during normal business hours.
The role may also involve providing support for security, sustainability efforts, meetings & events and assisting the mailroom with handling, moving and delivering large packages and deliveries. Responsibilities also extend to overseeing vendor work, ensuring compliance with regulations, and supporting leadership in complex projects.
Primary Responsibilities and Essential Functions:
1. Maintenance and Inspections:
* May perform or assist vendors with basic operations, testing, preventative maintenance or repairs/replacements of electrical equipment, HVAC systems, plumbing, kitchen fixtures/equipment, UPS and back-up power generation systems, fire detection/suppression, etc.
* Performs basic repairs, preventative maintenance, minor cleaning and/or installation/tear downs of office furniture, assists with relocations of people, furniture and equipment, performs tear-down/reconstruction of furniture systems, light carpentry and painting work, light bulb replacements, and installations/removal of bulletin boards, whiteboards, TVs, pictures, etc., and conducts routine inspection of such items.
* Responsible for promptly addressing daily work orders and preventative maintenance tasks in the IWMS ticketing system in compliance within assigned SLAs.
* Perform routine inspections of the building and contents identify and address concerns impacting building performance, employee comfort and safety.
* May perform minor landscape repairs, property cleanup, and janitorial duties.
* Perform regulatory inspections on critical equipment and maintain service records
2. Operations and Project Management:
* Respond to emergency calls, evaluate damages, and take necessary steps to protect customers, employees, and property. When directed, may assume initial lead role in emergency response
* Assists with the planning and execution of reconfigurations, furniture relocations, and setups for events.
* May contact and communicate with vendors for cost estimates and process invoices
* Inspect buildings, enter data into checklists, and track work orders
* Collaborate on project budgets and emergency responses. Assists other facilities personnel as needed
* May support or lead office/workstation furniture modifications and facilities maintenance as needed.
* Responsible for maintaining/properly safeguarding assigned company assets including, but not limited to, smartphones, laptop computers, building keys, shop tools, carts, etc.
* Compliance with all local, state, federal, and OSHA facilities-related regulations.
3. System Management and Reporting:
* Demonstrates the ability to utilize & review spreadsheets/other reporting tools and communicate within the Microsoft Office suite
* Utilize Integrated Work Management System (IWMS) software for work order management.
* Maintains records and provides support assisting the Environmental compliance group in our recycling locations
* Observe, report, and address safety issues
* Maintains inventory of supplies and parts, including purchases of small tools and equipment
Qualifications:
Minimum
* HS diploma, GED, or relevant work experience (5 years in facilities, maintenance, construction, or related fields).
* Safe drivers needed; valid driver's license required
* Ability to oversee multiple properties.
* Strong knowledge of building system terms and Microsoft Office applications.
* Ability to lift up to 50 pounds.
* Excellent organizational, prioritization, multi-tasking, math, written, verbal, and collaborative skills.
Preferred
* Technical certification in building systems (generators, UPS, HVAC, fire detection).
* Certification in operating lifting equipment.
* Experience with commercial chillers, cooling towers, boilers, VFD drives, and pumps.
* Experience with automated Building Management Systems, including HVAC and lighting controls.
Environment and Working Conditions
* Works in both office and outdoor environments, with potential exposure to inclement weather. As assigned, may also work in warehouses and/or specialized facility environments.
* Travel to remote offices involves exposure to traffic situations, including emergency responses both day and night.
* Repeated bending, lifting, reaching, sitting, kneeling, pushing, pulling, navigating stairs, standing, and carrying parts, tools, and supplies
* May require frequent use of a ladder or stepstool, furniture dolly, hydraulic lift gate, tie-down straps, forklift, and scissor lift
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyInspector Apprentice (Manheim)
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Inspector Apprentice Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $13.37 - $20.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* Conduct assessment of vehicle condition upon receipt noting any damage or repair required for frame, paint, engine, AC/heater operation, radio, navigation system, tires, etc.
* Prepare support documentation related to vehicle condition including vehicle identification data, condition description; repair costs estimates, photographs, etc.
* Maintain current knowledge of applicable labor rates, parts charges and manufacturer's updates; adhere to work instructions/procedures regarding inspections/documentation.
* Follow all applicable safety and health related procedures.
* May be required to locate, start and move vehicles as directed.
* Perform other job related duties as directed by supervisor.
Minimum Qualifications:
* High School Diploma/GED
* Generally less than 2 years' experience in a related field
* Safe drivers needed; valid driver's license required.
Preferred Qualifications:
* ASE certification or background in automotive repair, and cost estimating preferred.
* Knowledge ICAR Certifications preferred.
* General knowledge of automotive body and mechanical work preferred.
* Previous body shop experience, mechanical experience, estimating experience preferred.
Work conditions:
* Frequently required to stoop, kneel, crouch and climb.
* Regularly required to stand, walk, reach, talk and hear.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyInside Sales Business Development Executive (Cox Business)
Cox Enterprises job in Phoenix, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Sales Business Development Executive - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation
Hourly pay rate is $17.21 - $25.77/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $42,900.00.
Job Description
The world of sales, much like technology, has evolved over the years. But while today's deals move faster, the core principles of sincerity, authenticity and trust remain timeless.
At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.
We're seeking an Inside Business Development Executive who embraces the future of sales while staying grounded in these values. You'll take the lead as a senior inside seller, pulling in new accounts and upselling existing clients.
If you're ready to contribute to a forward-thinking team, we'd love to hear from you!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive salary and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* A true team environment, with 3 days of real-life collaboration in the office.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources.
What You'll Do
You'll focus on identifying and creating opportunities to sell a variety of tech solutions to small and medium-sized businesses. Here's what that'll look like:
* Developing strategies, proposals and presentations to sell bundled voice, data and video solutions.
* Generating new partnerships by making a high volume of daily outbound cold calls
* Navigating organizations and engaging with key decision makers.
* Understanding client needs, reviewing pricing options and gathering customer feedback.
* Contacting customers prior to contract expiration to resolve issues, renew contracts and upsell additional products.
* Serving as the primary point of contact throughout the sales process.
* Negotiating pricing, products and promotions with new customers.
* Assessing serviceability and providing ROI analysis for new build opportunities.
* Partnering with service delivery to ensure timely installations.
Who You Are
You're a relationship builder who elicits trust and provides top-shelf customer service. You also have the following qualifications:
Minimum:
* 7 years of experience in a related field; or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor's degree or certification in a related discipline with 3 years of experience.
* A proven track record of exceeding monthly sales goals.
* Strong written and verbal communication and multitasking skills.
* Proficiency with computers and common business software.
Preferred:
* B2B sales experience.
* Call center experience.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyTerritory Sales Representative
Cox Enterprises job in Phoenix, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Direct Sales Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Compensation includes a base salary of $26,800.00 - $40,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $32,496.00.
Job Description
* This position is a residential sales position and does require door to door sales. You must live in the Phoenix, AZ area.*
SIGN ON BONUS of $2000 for eligible external candidates & $1000 for eligible internal candidates. Paid in 2 increments: The first installment following 90 days of continuous employment. The second installment following 180 days of employment.
The Territory Sales Representative role is an opportunity to channel your formidable energy and entrepreneurial swagger into extraordinary sales experiences, helping customers from the starting gate to the finish line with our cutting-edge products and services. In this consultative sales role, you will provide solutions by selling Cox data, video, & mobile services to residential customers while managing your assigned territory.
Ambitious? To you, meeting new people and closing deals are second nature, and a little friendly competition is your favorite fuel. If this sounds like someone you see in the mirror each morning, then you may be a solid contender for a gig as a Territory Sales Representative.
We are Cox Communications, part of the Cox family of businesses, and our teams are driving a wave of innovation and reimagining how we connect with our customers.
What You'll Do
As a Territory Sales Representative, you'll have the opportunity to generate new leads, sales, and upgrades. That means becoming a wiz at sales prospecting, referrals, partner relationships, and door-to-door canvassing and networking through an assigned territory. You'll be the architect of your own face-to-face sales presentations, from creation to delivery, and you'll be involved in touchpoints from assessing residential customer's needs to closing the sale.
You'll also:
* Get to know and grow with homeowner associations, multi-dwelling unit managers, leasing agents and others to help generate sales.
* Get to assist with training new hires, team with other departments, and partner with leadership to unearth new approaches to growth.
* Work a shift that will include evening and weekend hours to maximize customer contact opportunities
* Of course, you'll need to maintain the highest ethical standards, follow company policy, and be professional when representing us, taking ownership of the customer experience.
Sounds like a lot, huh? Well, with great responsibility comes…great rewards and recognition. What's in it for you? Keep reading because this is important too!
What's In It For You
As part of a customer loyalty-driven team, highly motivated individuals could receive a targeted annual amount of $62,496. This reflects the full-time salary base rate of at least $30,000 and target commission is $2,708 a month. Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. There is potential to earn up to and beyond $81,701 annually as a high performer. Employees are provided with a two-month ramp-up period during which they earn full commission, allowing them time to adjust to their new role.
Cox Communications rewards the talented, hard-working folks that help drive our growth. We've created an exceptional salary package, plus additional incentives including the highly-sought-after Winner's Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We've got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility.
We believe in taking good care of our team, so you'll also have access to benefits like a 401(K) with company match, quality healthcare & life insurance, performance and recognition rewards for top salespeople, and coverage of travel expenses. We also know that everyone has unique concerns and priorities as we navigate life and manage our overall physical, mental and financial well-being, so we offer access to a lifestyle coach, paid time off to volunteer, employee discounts and even pet insurance (cool, right)?
Bottom line, we take good care of our employees. Want to join us? Here's who we are looking for…
Who You Are
You're energetic; always on the move. You love a fast-paced work environment, and you like being outside and building relationships in the field. You relish new challenges, you're competitive, and you're ready to conquer the world. You're also an ethical, organized and analytical person who enjoys meeting and working with diverse groups of people.
Minimum Qualifications
* High school diploma, GED or up to 2 years of relevant work experience
* Valid driver's license and safe driving record required
* Proficient knowledge of and ability to operate a Smart Phone, iPad and a computer
* Ability to work outside in all types of weather: heat, cold, rain, snow, etc.
* Ability to walk 1 ½ or more miles a day and up and down stairs within your residential territory
* Must be able to carry an iPad with case and a light bag with marketing materials for 5 plus hours a day
Preferred
* Knowledge of local market with established local contacts
* 1+ years of outside/field sales/door-to-door or related experience with quota requirements
* Experience in residential direct sales, home security or telecommunications industry
Join the Cox family of businesses and make your mark today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyMobile Diesel Mechanic II
Cox Enterprises job in Glendale, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Mobile Diesel Tech II Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time
Work Shift
Day
Compensation
Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to ************ *
Veterans encouraged to apply
Fleet Services - A Cox Automotive Company keeps your fleet moving!
Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.
Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
Fleet Services By Cox Automotive is currently hiring a Mobile Diesel Technician Level II.
The Mobile Diesel Technician Level II will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The Mobile Diesel Technician II can perform more advanced diagnostics and repairs under the supervision of a Sr Mobile Diesel Technician or higher. The Diesel Technician II continues to learn additional advanced mechanical skills and diagnostic techniques. A successful Diesel Technician II complies with all company policies and achieves high level performance metrics.
DUTIES:
* Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
* Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
* Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
* Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
* Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
* Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
* Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
* Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
* Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
* Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
* Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.
* Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued iOS device and our proprietary TRAIT application.
* Accurately complete DOT forms and all other forms of documentation in a timely fashion.
* Work with a high degree of independence and manage own daily schedule.
* Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
* Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
* Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
* Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
* Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
REQUIREMENTS:
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field.
* Possess and supply a set of hand tools necessary to perform required job duties.
* HM 183 Cargo Tank Training/Experience preferred but not required
* Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.
* This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
* A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
* Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
* Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File.
REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS
* ASE T8 (PMI) certification
PREFERRED CERIFICATIONS
* ASE T3 (Drivetrain) certification
* ASE T4 (Brakes) certification
* ASE T5 (Suspension) certification
* ASE T6 (Electrical and Electronic Systems)
* ASE T7 (HVAC) certification
* ASE 608/609 certification*
SKILLS & ABILITIES
* Understand the implications of new information for both current and future problem-solving and decision-making.
* Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work
* Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
* Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
* Ability to determine the type of tools and equipment needed.
* Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
* Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Why Fleet Services By Cox Automotive?
* Safe driving & Tech efficiency bonuses
* Safety Boots & Safety Glasses reimbursement
* Extreme weather gear (Cold & Hot)
* Uniforms provided with laundry service where available
* Take the service truck home daily (stop paying for gas!)
* Tablet & company cellphone provided
* Technical training provided to advance your career
* Dedicated career path - 'Over 50% of our front-line managers are promoted from within'.
Benefits:
* Health, dental, vision insurance starts DAY ONE of employment.
* 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company.
* Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
* Tuition Assistance/Reimbursement
* Adoption/Surrogacy assistance
* Pet Insurance
* Multiple ERG, diversity groups, and company paid volunteer hours.
* Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySr Vehicle Operations Logistics Specialist
Cox Enterprises job in Phoenix, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Sr Vehicle Operations Logistics Specialist Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day
Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Scope:
Highly motivated Sr Vehicle Operations Logistics Specialist will focus on cultivating and maintaining strong and lasting relationships with our carrier partners. This individual should be able to maintain and update dedicated volume carrier database details and assist in finding alternative carriers if existing carriers are unable to meet their performance obligations.
To be a successful Sr Vehicle Operations Logistics Specialist, you should be able to work with the multiple internal departments to ensure alignment, have extensive knowledge of the sourcing process from start to finish, be an advocate of the process to both carriers and internal team members. A high-performing Sr Vehicle Operations Logistics Specialist should be able to develop and implement innovative ideas to enhance sourcing strategies.
Key Responsibilities:
* Serve as an advocate for our network of carriers.
* Form and maintain long lasting relationships with new as well as existing carriers
* Leverage relationships across Ready Logistics internal and external partners to provide support and grow partnerships with existing contracted carriers
* Responsible for remediating issues and addressing all escalations in a timely and effective manner
* Maintaining database of carriers participating in dedicated volume events
* Host orientation calls for newly onboard dedicated volume carriers
* Proactively look for opportunities to drive additional savings outside of pre-determined sourcing areas
* Negotiate rates with carriers to secure the most competitive price while maintaining alignment with established market rate baselines for the assigned lane
* Lead conversations with carriers that are under review to have lanes/contract terminated
* Maintain records for termination
* Play key role in requirements gathering and carrier capability identification in new lines of business and delivery of new products and services
* Provide weekly overview of the region's Wins, Opportunities & Threats
* Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency
* Serve as the 'Go To' subject matter expert for your area of responsibility and book of business
* Support ad hoc projects
Administration:
* Possesses excellent interpersonal skills and ability to work with diverse carriers and teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines
* Work effectively on multiple assignments, activities and projects
* Develop and maintain key processes established by the business
* Ensure timely and effective problem resolution
* Maintain monthly scorecard and establish consistent cadence with carrier performance reviews
Skills:
* Strong understanding of the auto transport industry, carrier types, truck types and capabilities
* Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
* Excellent verbal and written communication skills.
* Ability to handle high pressure situations and tight deadlines
* Good judgment, discretion, tact and the ability to work easily at all levels within the organization
* Ability to partner well with colleagues in a matrixed work environment.
* Ability to work independently and to undertake responsibilities with minimal guidance
* Adapting approach and comfortable with ambiguity.
* Passion for and understanding of the automotive industry and ecosystem
Qualifications:
* High School Diploma / GED Required
* 3 years direct experience with customer service and/or operations
* 5 years automotive industry and/or logistics experience
* Servant team member with ability to build strong trusted relationships
* Enjoys solving problems and able to resolve conflicts through strong mediation skills
* Motivated, driven, and can influence and drive teams to success
* Demonstrated ability to operate effectively in highly matrixed environments
* Demonstrated track record of developing and maintaining strong relationships
* Intermediate Excel Skills
Work Environment:
* Occasional exposure to weather conditions, and noise.
* Long periods of sitting or standing in an office environment
Disclaimer:
The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
About Cox Automotive:
Cox Automotive is a leading provider of vehicle remarketing services and digital marketing and software solutions for automotive dealers and consumers. Cox Automotive, a subsidiary of Atlanta-based Cox Enterprises, includes Manheim, AutoTrader.com, Kelley Blue Book, vAuto, NextGear Capital, and a host of global businesses and brands serving clients such as auto dealers, manufacturers and financial institutions. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 team members in over 150 locations worldwide. The company partners with more than 40,000 dealers, as well as most major automobile manufacturers, and touches over 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. Cox Automotive unites more than 20 brands in this space, providing an end-to-end solution to transform the way people buy and sell cars every day.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySupervisor, Client Service Quality (Ready Logistics)
Cox Enterprises job in Phoenix, AZ
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Supervisor, Client Service Quality Management Level Supervisor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Compensation includes a base salary of $59,600.00 - $89,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Supervisor of Client Services is a servant leader responsible for creating and maintaining the highest level of team engagement, client experience, and profitability for their business. They are accountable for the entire logistics portfolio of services for their clients regardless of mode of transport - trucking, rail, local delivery, etc., inbound or outbound.
This leader will train, develop, and coach their team and establish success criteria to ensure execution and delivery based on client expectations. The Supervisor of Client Services will maintain strong relationships with the clients and carrier partners they serve and ensure alignment across the entire organization.
Key Responsibilities:
* Supervises Client Services Team
* Coach, develop, and empower team members and create a cohesive team environment between team members in the field and home office
* Champion our LDM operating model and ensure team engagement and objectives are achieved
* Establish a cadence of communication and touch points to ensure client expectations and performance metrics are clear and aligned across all team members with guidance from manager
* Establish and deliver success criteria for achieving business goals and objectives
* Introduce client transparency and reporting via various media (e.g. scorecards, VoC, etc.)
* Partner with peers across Operations, and other Cox Automotive support teams to ensure that all aspects of their team are optimal
* Demonstrate business acumen and analytical skills required to support key performance indicators, goals and objectives, and profitability goals
Outputs:
* Support desired team member satisfaction, sales objectives, client experience and margin goals
* Logistics sales and profitability: support/develop/implement plan to improve the following: - Process redesign, system and tool strategy and implementation, operating metrics tracking/ranking, incentive systems, partner with LDM
Requirements:
Minimum
* High School Diploma/GED and 5 years' experience in a related field (automotive industry and/or logistics). The right candidate could also have a different combination, such as a bachelor's degree in a related discipline (Business Administration, Supply Chain Management, Finance, Economics) and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
* Proven change leader
* Servant leader with proven ability to develop high performing teams
* Demonstrated ability to operate effectively in highly matrixed environments
* Demonstrated track record of assessing, developing, and empowering talent
* Demonstrated track record of business analytics insights and cost management
* Strong negotiation skills and the ability to influence others
Preferred
* BS/BA degree strongly preferred
* 3+ years leadership role preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyPhotojournalist
Phoenix, AZ job
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
12News (KPNX-TV, NBC) in Phoenix is looking for a highly skilled Photojournalist to join our news team. We are seeking highly skilled artistic photographers and editors who can create shareable and exciting content for television, social media, and mobile. We want journalists who can tell great stories on their own or with a team. Our ideal candidates are familiar with the latest photography, editing tools, and techniques. They create unique and exciting content on all platforms. They are proficient with live newsgathering tools and can speak live on-air or online when necessary.
Responsibilities:
In this role, you will:
• Use Eduis video editing software.
• Use photography tools to tell great stories.
• Produce original content on-air and on all digital platforms that evoke emotion and tell compelling stories.
• Use creative production techniques such as graphics and new forms of media (viewer pictures, webcam interviews, etc.) to enhance stories.
• Contact sources and develop news stories. Cover breaking, general, sports, feature, investigative, and political news stories. Produce news stories that are unique and captivating.
• Ability to shoot and edit multiple cameras interviews.
• Attend editorial meetings, participate in discussions, and suggest story ideas.
• Edit and post video and text content stories for the website.
• Develop news sources for general assignment and specialized areas of interest.
• Operate news gathering vehicles including live vans with masts from various locations.
• Perform other tasks as required.
• Workdays and times may vary to the needs of the business.
• Be placed on a rotation of on-call shifts.
Requirements:
Here's what you need:
• BA/BS in journalism, communications, or related field
• Must have a valid driver license with a clean record.
• Must be able to drive different types of vehicles including but not limited to oversize mast live trucks vans.
• 5-7 years of photojournalism experience
• Knowledge of non-linear editing systems, Edius experience a plus
• Proven ability to generate creative, engaging, content-driven live shots
• SNG experience a plus
• Live Center/ENG coordination experience a plus
• Skills in Adobe Photoshop, Adobe Illustrator, and After Effects a plus
• Demonstrated news judgment with an understanding of the tenets of professional journalism
• Organizational skills and the ability to work under constant time pressure deadlines
• Ability to calmly handle live, breaking news situations and changing events
• Must be team-oriented, have a positive attitude, and be a problem solver
• Must be flexible with schedule, reliable and dependable.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-ApplyPart Time Auction Support Specialist (Manheim)
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Sign On Bonus - $1,000 after first 90 days
This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of the transaction and obtains customer signatures as appropriate.
Key Responsibilities:
* Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
* Work with auctioneer virtually to verify system information accurately represents vehicle.
* Verify vehicle run order to ensure the appropriate vehicle is being keyed and sold.
* Operate monitor virtually, work with the auctioneer to review Simulcast bids.
* Provide arbitration and other vehicle announcements to support the auctioneer.
* Other duties as assigned.
Qualifications:
Minimum:
* High School Diploma/GED
* Generally, less than 2 years of experience.
Physical Requirements:
* Regularly required to stand, walk, reach, talk and hear.
* Ability to lift 1-10 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
* Occasional exposure to fumes, odors, and weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySenior Account Manager
Phoenix, AZ job
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
Premion seeks an experienced Senior Account Manager, who will be responsible for partnering with assigned sales teams to manage the company's key accounts by developing and maintaining relationships with agencies and clients and maximizing incremental revenue opportunities within. As a Senior Account Manager, you will be tasked to manage the day-to-day operations of your accounts by working with your sales counterparts to develop, execute and manage complex OTT campaigns.
RESPONSIBILITIES
Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization and post-campaign recaps for strategic clients
Collaborate with designated sales team to provide a high level of customer service by means of daily interaction with existing agency contacts and client partners
Establish customer KPIs and work with internal partners to measure progress and proactively address issues as they arise; advocate for client in internal stakeholder conversations
Develop and deliver business reviews that highlight key wins and opportunities; prepare weekly and monthly delivery reporting; identify new strategic opportunities for existing customers and make recommendations for implementation
Serve as initial POC for billing discrepancies
Own client communication as necessary with any custom implementations - website pixel implementation, first party data onboarding, custom reporting needs, etc
Mentor account management colleagues on role-specific best practices; work with CS Management team to create and present training materials
REQUIREMENTS
4+ years of relevant advertising experience; previous experience in account management/client services required
Demonstrated success at working with cross-functional teams and building strong relationships internally and externally; ability to balance competing priorities across multiple projects
Proven track record of client-centric communication, stakeholder management and ability to drive incremental revenue
Strong attention to detail, excellent follow-up and ability to generate creative solutions to meet client needs without close supervision
Experience managing major national accounts with positive client feedback and retention
Experience with ad technology platforms and CRM systems - FreeWheel, Salesforce, Placements.io preferred
Experience with 3rd Party Tracking platforms - DCM, DoubleVerify, Innovid
Proficient in PowerPoint, Word, Excel
Phoenix OR New York-based position
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-ApplyBroadcast Technician
Phoenix, AZ job
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
KPNX, the TEGNA station in Phoenix, AZ, has an opening for a Broadcast Technician. The person filling this role preps network programming for delayed playback. The Broadcast Technician must also be an experienced newscast director and is responsible for coding and switching our locally produced content using Sony ELC automation. Effective interaction with a control room team from multiple departments and in varied locations is critical to success. Strong leadership and organizational skills are a must. The ideal candidate will be well-versed in television news production and bring innovative ideas to help us adapt to a constantly changing viewer base. They should understand what it means to work within a style guide while still being open to creativity. We put a premium on personal integrity, teamwork, accountability, problem-solving, a strong work ethic, and winning the day in a fast-paced, deadline driven environment.
Responsibilities:
Read format sheets and prep network programming (prime, late night, etc.) for delayed playback to the specifications given.
Identify and correct potential problems before they hit air.
Code and switch live newscasts, recorded shows, and other local productions using Sony ELC.
Oversee the overall look of the assigned show(s).
Work closely with other production and engineering staff to facilitate changes and updates to our control room and studio systems.
Maintain studio operations and tidiness.
Other broadcast duties as assigned.
Requirements:
3 years experience in various aspects of television production preferred.
Minimum of 1 year of master control experience.
Minimum of 1 year directing at a local news station with a control room automation system.
Excellent communication skills required particularly with master control hub operators and newscast producers.
Ability to adapt and pivot quickly for breaking news.
Acute attention to detail.
Must be willing to work onsite at our facility in Phoenix, AZ and must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation.
Must cross-train in other positions.
Strong working knowledge of television news production equipment including, but not limited to, studio lighting, teleprompter, robotic studio cameras, Sony XVS-7000 switcher, and video editing software.
Knowledge of control room automation systems (Sony ELC preferred) and technical directing in a non-automated control room.
Experience with ENPS, Chyron, Crispin, and BitCentral systems is a plus.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-ApplyInside Solutions Advisor (Outbound), Cox Business
Cox Enterprises job in Phoenix, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Solutions Advisor - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly pay rate is $17.02 - $25.48/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Job Description
As an Inside Solutions Advisor at Cox, you'll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you'll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Imagine building relationships rooted in trust, authenticity and impact - connections that help businesses grow and people thrive. Sound like your kind of work?
As an Inside Solutions Advisor at Cox, you'll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you'll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Ready to make a difference? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive salary and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* A true team environment, with 3 days of real-life collaboration in the office.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources.
What You'll Do
You'll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you'll demonstrate the value of staying with Cox Business. Here's how you'll make an impact:
* Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more.
* Developing strategic account plans to maintain and grow Cox Business's presence within existing accounts.
* Troubleshooting and resolving service, pricing and technical issues by understanding customers' unique communication needs.
* Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns.
* Creating compelling proposals and presentations for additional products and services.
* Negotiating pricing, promotions and contract terms to meet client needs while driving business results.
* Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle.
* Sharing customer feedback with the marketing team to refine strategies and enhance offerings.
Who You Are
Ambitious, determined and relationship-focused, you've proven your skills in sales and value both success and work-life balance. Here's what else you bring to the table:
Minimum:
* 7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor's degree or certification in a related discipline with 3 years of work experience.
* Sales experience with a proven track record of meeting quotas.
* Proficiency with computers and common business software.
Preferred:
* 1 year of experience in the communications industry or with a major communications equipment vendor.
* 1 year of B2B field sales experience, including meeting quotas and warm calling.
* Knowledge of local market and contacts.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyMaintenance Technician I (Manheim)
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Facilities Job Profile Maintenance Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Maintain all buildings, property, equipment, and landscaping for the site.
* Perform minor repairs and general maintenance on the heating and air conditioning system.
* Perform routine carpentry work in the repair and maintenance of buildings, offices, etc.
* Replace worn or damaged parts such as hoses, wiring, and belts, in machines and equipment, such as truck, street sweeper, and riding mower.
* Operate snow removal equipment to maintain parking lots and sidewalks. Maintain all buildings, property and equipment for the site.
* Ensure all equipment is working correctly and under standards for the recon department.
* Ensure all buildings are kept clean.
* Empty and clean wastebaskets and trash containers.
* Maintain tools and equipment in good working conditions and comply with applicable safety rules. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by manager or supervisor, i.e., moving furniture, unloading and storing supplies, etc.
* May be required to work overtime as business needs dictate.
Qualifications:
Minimum:
* High School Diploma/GED.
* Generally, less than 2 years' experience in a related.
* Safe drivers needed; valid driver's license required.
Preferred:
* Skill and knowledge to perform light electrical, plumbing, carpentry and HVAC repairs.
* Regularly required to stand, walk, reach, talk and hear.
* Frequently required to stoop, kneel, crouch, bend, squat and climb
* Medium strength. Ability to lift 1-50 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
* Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
* Potential exposure to bloodborne pathogens and graphic human biohazards.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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