Retail Sales Associate
Cox Enterprises job in Irvine, CA
Company Cox Communications, Inc. Job Family Group Sales Job Profile Solutions Specialist Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $17.88 - $26.83/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $17,652.00.
Job Description
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year (27.49/hr.)? Well, we can help make that happen.
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,
and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You'll Do
* Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
* Meet or exceed targets regarding customer experience, sales, and retention.
* Assist with the opening/closing of one of our store retail environments.
* Properly handle cash
* Engage in workshops, special events, and product demos
* Support your fellow sales agents when needed
* Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
* May be required to work in other locations in the same geographical area.
What's In It For You?
Excellent question, and we have some good answers that we hope you like.
* As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,4559 ($35.80/hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
* We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
* Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Qualifications:
Minimum:
* HS diploma/GED or up to 2 years of relevant work experience
* Ability to meet established sales, retention, and customer experience targets
* Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
* Ability to build relationships and adapt to a diverse customer base
* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
* Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Willingness to work a flexible schedule which includes weekends, evenings, and holidays
* Ability to lift 25-50 pounds to help manage stock room inventory
Preferred:
* Some college experience with a focus in sales, business and/or management
* One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
* Experience selling Wireless/Mobile products
* Fluency in Spanish, both written and spoken
Come join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCommercial Services Specialist II (Manheim)
Cox Enterprises job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* Provide comprehensive support to numerous account holders.
* Proactively identifying enhancement opportunities.
* Running and analyzing reports for trends and compliance.
* This critical role, tailored to high-revenue locations, underscores the importance of accountability and excellence due to the significant financial implications of managing key, highly complex client accounts.
* Offer comprehensive, direct support and communication to numerous account holders, understanding their requirements and challenges while communicating potential issues.
* In coordination with national account representative, follow account-specific procedures to prepare and audit sale vehicle run process including run order, scheduling, providing notice to customer account, vehicle repairs, accurate charge posting (pre-sale and limited post-sale), reporting, invoicing, etc.
* Accountable to monitor vehicle sales processes, communication with stakeholders and accuracy to ensure an overall positive client experience for the client.
* Develop positive relationships with clients, seeking to understand their vehicle requirements and helping them understand auction processes, vehicle availability and processes for sale, preparation, and delivery.
* Examine vehicles within the sales lineup, utilizing different programs to verify that inventory meets necessary specifications, identifying any missing vehicles, and collaborating with account representatives to ensure that vehicles are prepared for sale, complete with suitable imaging and announcements.
* Coordinate vehicle transportation, ensuring timely delivery and resolution of emerging issues.
* Review Condition Reports to capture required announcements (Structural, Flood, True Miles Unknown, AS IS - NAAA guidelines for miles and age), Branded Title, Manufacturer's Buyback, etc.
* Ensure file jackets for client audits include proper documentation and invoicing.
* Serve as a liaison between clients and all auction departments.
* Collaborates with Accounts Receivable department to post accurate charges; process and send invoices as needed; and actively pursue collections.
* Demonstrate effective prioritization skills by understanding the role of assigned tasks within the comprehensive lifecycle of auctioned cars.
* Demonstrate professionalism and sincere appreciation for the business relationships that have been established amongst the client and Manheim.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Commitment to providing excellent customer service required.
Who you are:
Minimum Requirements:
* High School Diploma/GED and 3 years' experience in a related field or 5 years' experience in a related field required.
* Prior clerical or administrative experience required.
* Proficiency in Microsoft Excel required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Safe drivers needed; valid driver's license required.
Preferred Requirements:
* 1 - 3 years of clerical or administrative experience in the automotive industry preferred.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAuto Claims Specialist I (Manheim)
Cox Enterprises job in Anaheim, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Arbitrator I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.38 - $29.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
At Manheim (a Cox Automotive company), we strive to make sure every customer is completely satisfied when they do business with us. On the off-chance we fall short, we do our best to make things right, pronto.
That's where you come in.
We're looking for an Arbitrator I to learn the ropes of resolving customer complaints and ensuring we don't make the same mistake again. Do you have the skills we're looking for? Keep reading for more details!
Benefits
* We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
* We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
* How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.
* 10 days of free child or senior care through your complimentary Care.com membership.
* Generous 401(k) retirement plans with up to 6% company match.
* Employee discounts on hundreds of items, from cars to computers to continuing education.
* Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
* We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.
At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our amazing benefits.
What You'll Do
From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include:
* Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.
* Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making.
* Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.
* Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.
* Uses appropriate levels/limits of financial approval authority to resolve cases.
* Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.
* Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.
* Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.
* Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.
* Engages with supervisor/manager to determine if escalation is required.
* Performs other duties as assigned.
Who You Are
You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications:
Minimum
* A high school diploma or GED and less than 2 years of related experience.
* Accuracy and attention to detail.
* Organizational and time management skills.
* The ability to adapt in a fluid and changing environment.
Preferred
* 1+ years of automotive or body shop experience.
* Claims adjuster experience.
Cox is a great place to be, wouldn't you agree? Apply today!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyQuality Inspector Trainer (Manheim)
Cox Enterprises job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Quality Inspector Trainer Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $25.82 - $38.70/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
At Manheim (a Cox Automotive company), we're hiring a Quality Inspector Trainer. An Inspector Trainer serves as the linchpin of the Inspections team, delivering top-notch service to clients on-site. Their mission? To provide precise, comprehensive documentation of a vehicle's overall condition. This documentation plays a pivotal role in ensuring clients vehicles are primed for seamless sale, both in-lane and online.
Think you've got what it takes? Apply today!
Benefits
You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer:
* Once you're on board, earn referral bonuses (the amount varies based on job type). You'll earn at least $1K for each new eligible technician referral you provide.
* Competitive pay with opportunities for spot bonuses (up to $4.2K per year).
* 30+ days of paid vacation and company holidays (effective year 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.
* Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
* At Cox, we believe in being transparent - please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits.
* 10 days of free child or senior care through your complimentary Care.com membership.
* Generous 401(k) retirement plans with up to 8% company match.
* Up to $1.5K in free tools for our new auto techs.
* Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more!
* Flexible work schedules with overtime opportunities.
* Great coworkers who love being part of a team.
* Employee discounts on hundreds of items, from cars to computers to continuing education.
What You'll Do:
* Maintain an understanding of the automotive industry inspection concepts and methodologies.
* Serves as senior-level Inspector and subject matter expert regarding inspection processes and methodologies.
* Plays a lead role in reviewing inspection reports, identifying material issues, and recommending steps to secure positive auction results.
* Supports 4T's with Inspector training, ensuring team members have the requisite knowledge and hands-on training.
* Inspecting vehicle equipment and options, documenting results of damaged, missing operable,
* Engages with VE Leader and customers to understand questions, issues, and concerns.
* Ensures customer complaints are addressed effectively and promptly
* Communicates customer needs and suggestions for changes that will improve customer service and better meet customer needs
* Conduct New Hire Training
* Conduct Weekly Group Training Sessions
* Facilitate ICP Level Testing for the inspection team
* Complete Audits on inspectors each week
* Conduct One-on-one coaching sessions on physical audit results
* Review audit reports for quality Trends and Address with the Inspection Team
* Maintain all Manheim Training Certifications
* Conduct Training Certification for Inspectors
* Maintain knowledge of the image Standard Operating Procedure (SOP) to promote image quality
* Train staff based on audit, policy loss, and arbitration trends
* Conduct other duties as assigned by management
Required:
* High School Diploma/GED and 7 years of related experience; Any degree and 5 years of related experience; or 9 years of experience in related field.
* Ability to drive standard and automatic transmission vehicles.
* Safe drivers needed; valid driver's license required.
* Excellent communication and interpersonal skills are required. Strong technical aptitude; body, paint and mechanical repair knowledge; mastery of unibody and full-frame vehicles; good organizational skills needed.
* Ability to multitask, follow directions and take instructions required. Basic computer skills.
* Successful completion of Manheim ICP Inspector Level IV written/field exam; Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required
* Ability to stand, walk, or sit for prolonged periods of time; ability to bend, stoop, squat or kneel; ability to lift and hold at least 10 lbs at waist level for an extended period of time; ability to lift up to 30 lbs.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySr. Site Reliability Engineer - Incident Response
Cox Enterprises job in Irvine, CA
Company Cox Automotive - USA Job Family Group Engineering / Product Development Job Profile Sr Software Engineer Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation
Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Site Reliability Engineer - Incident Response is a critical enterprise-level role responsible for accelerating incident resolution and enhancing the overall incident management process. This individual partners with engineering teams during active incidents to troubleshoot issues using monitoring and logging tools, and post-incident, delivers executive-level summaries that clearly communicate impact, root cause, and resolution. The SRE - Incident Response also plays a key role in analyzing incident response effectiveness and identifying opportunities for systemic improvements.
Core Competencies
* Engineering/Tooling: Demonstrates the ability to design, build, and maintain engineering solutions and tools that enhance reliability, automate incident response, and reduce operational toil.
* Incident Troubleshooting: Skilled in interpreting logs, metrics, and traces to assist in identifying root causes during live incidents.
* Monitoring & Observability: Proficient in tools such as Datadog, Splunk, New Relic, or similar platforms.
* AI Centric Engineering: Effectively leverages artificial intelligence (AI) and machine learning (ML) tools to automate, optimize, and enhance daily engineering and incident response tasks
* Executive Communication: Ability to distill complex technical issues into concise, business-relevant summaries for senior leadership.
* Analytical Rigor: Strong attention to detail in validating incident data and identifying trends or gaps in response.
* DevOps & Architecture Knowledge: Understanding full-stack systems, CI/CD pipelines, caching, scaling, and cloud-native infrastructure.
* Metrics & Reporting: Capable of calculating and interpreting key metrics like MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve).
Key Responsibilities of This Role
Here's how it typically looks when not tied to active on-call:
Post-Incident Review Development
* Draft and deliver executive summaries post-incident
* Develop and coach teams on blameless postmortems.
* Create templates, train facilitators, and help guide root cause analysis (e.g., 5 Whys, fishbone diagrams).
* Maintain a central library of learnings and cross-cutting themes.
Incident Process Improvement
* Actively support engineering teams during incidents by helping diagnose and resolve issues quickly
* Navigate and analyze data from observability platforms to make informed inferences about root causes
* Analyze the effectiveness of incident response to identify systemic reliability gaps.
* Standardize incident response workflows (incident roles, comms, escalation paths).
* Create or refine runbooks, incident command frameworks, and severity classification guides.
Metrics and Insights
* Build dashboards around incident frequency, MTTR, MTTA, and recurrence rates.
* Use incident data to drive reliability of OKRs or engineering investments.
Tooling & AI Solutions
* Partner with engineering teams to identify repetitive or high-impact tasks suitable for automation.
* Develop, implement, and continuously improve custom scripts, bots, and AI-driven workflows for monitoring, alerting, and incident triage.
* Evaluate and integrate emerging AI/ML technologies to optimize detection, root cause analysis, and reporting.
* Ensure all tools and automations are secure, maintainable, and aligned with organizational standards and SRE best practices.
* Document and socialize new tools and AI solutions, enabling adoption and knowledge sharing across teams.
Cross-Team Collaboration
* Collaborate with Engineering Managers and Incident Commanders to gather and validate incident data
* Partner with product teams, infra, and leadership to socialize reliability best practices.
* Act as a reliability "consultant" to squads that have impactful incidents.
* Recommend enhancements to monitoring, alerting, and response processes to reduce future incident impact
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Auto-ApplyTitle Specialist II (Manheim)
Cox Enterprises job in Anaheim, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.25 - $31.92/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Verifies and ensures accuracy of recorded information, including tax, forms, fees, license/vin information etc.
* Verifies that all documents are approved, signed and distributed according to established procedure
* Serves as a point of contact for employee/customer questions about policies and procedures
* Works exception queues and updates and validates title, registration and other exceptions in the system
* Assists vendors, dealers, and other third parties with questions about processes, status and issue resolution.
* Troubleshoots and resolves issues for completion of title, registration and related work on behalf of internal and external customers.
* Keeps up to date with title, registration, and related regulatory requirements and changes.
* Completes title packets within given states requirements and deadlines
QUALIFICATIONS:
Minimum-
* High School Diploma/GED and 3 years experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years experience in a related field
* Prior automotive titling experience is required
Preferred-
* DealerTrack, VITU, AAA experience is strongly preferred.
* Notary license preferred but not required.
* Exceptional organizational skills, the ability to manage multiple tasks while meeting deadlines.
* Must be positive, personable, self-motivated, and have strong interpersonal and customer service skills.
* Must be a team player but also able to work independently.
* Ability to learn different computer functions and programs, calculator and other office equipment
* Ability to maintain a professional and pleasant attitude under a variety of circumstances
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyPart Time Auction Support Specialists (Manheim)
Cox Enterprises job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.69 - $26.54/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of the transaction and obtains customer signatures as appropriate.
Key Responsibilities:
* Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
* Work with auctioneer virtually to verify system information accurately represents vehicle.
* Verify vehicle run order to ensure the appropriate vehicle is being keyed and sold.
* Operate monitor virtually, work with the auctioneer to review Simulcast bids.
* Provide arbitration and other vehicle announcements to support the auctioneer.
* Other duties as assigned.
Qualifications:
Minimum:
* High School Diploma/GED
* Generally, less than 2 years of experience.
Physical Requirements:
* Regularly required to stand, walk, reach, talk and hear.
* Ability to lift 1-10 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
Occasional exposure to fumes, odors, and weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyTerritory Sales Representative
Cox Enterprises job in Irvine, CA
Company Cox Communications, Inc. Job Family Group Sales Job Profile Direct Sales Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Compensation includes a base salary of $32,200.00 - $48,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $37,368.00.
Job Description
SIGN ON BONUS of $2000 for eligible external candidates & $1000 for eligible internal candidates. Paid in 2 increments: The first installment following 90 days of continuous employment. The second installment following 180 days of employment.
* This position is a residential sales position and does require door to door sales. You must live in the Foothill Ranch, CA area.*
The Territory Sales Representative role is an opportunity to channel your formidable energy and entrepreneurial swagger into extraordinary sales experiences, helping customers from the starting gate to the finish line with our cutting-edge products and services. In this consultative sales role, you will provide solutions by selling Cox data, video, & mobile services to residential customers while managing your assigned territory.
Ambitious? To you, meeting new people and closing deals are second nature, and a little friendly competition is your favorite fuel. If this sounds like someone you see in the mirror each morning, then you may be a solid contender for a gig as a Territory Sales Representative.
We are Cox Communications, part of the Cox family of businesses, and our teams are driving a wave of innovation and reimagining how we connect with our customers.
What You'll Do
As a Territory Sales Representative, you'll have the opportunity to generate new leads, sales, and upgrades. That means becoming a wiz at sales prospecting, referrals, partner relationships, and door-to-door canvassing and networking through an assigned territory. You'll be the architect of your own face-to-face sales presentations, from creation to delivery, and you'll be involved in touchpoints from assessing residential customer's needs to closing the sale.
You'll also:
* Get to know and grow with homeowner associations, multi-dwelling unit managers, leasing agents and others to help generate sales.
* Get to assist with training new hires, team with other departments, and partner with leadership to unearth new approaches to growth.
* Work a shift that will include evening and weekend hours to maximize customer contact opportunities
* Of course, you'll need to maintain the highest ethical standards, follow company policy, and be professional when representing us, taking ownership of the customer experience.
Sounds like a lot, huh? Well, with great responsibility comes…great rewards and recognition. What's in it for you? Keep reading because this is important too!
What's In It For You
As part of a customer loyalty-driven team, highly motivated individuals could receive a targeted annual amount of $79,358. This reflects the full-time salary base rate of at least $42,000 and target commission is $3,113 a month. Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. There is potential to earn up to and beyond $112,572 annually as a high performer. Employees are provided with a two-month ramp-up period during which they earn full commission, allowing them time to adjust to their new role.
Cox Communications rewards the talented, hard-working folks that help drive our growth. We've created an exceptional salary package, plus additional incentives including the highly-sought-after Winner's Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We've got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility.
We believe in taking good care of our team, so you'll also have access to benefits like a 401(K) with company match, quality healthcare & life insurance, performance and recognition rewards for top salespeople, and coverage of travel expenses. We also know that everyone has unique concerns and priorities as we navigate life and manage our overall physical, mental and financial well-being, so we offer access to a lifestyle coach, paid time off to volunteer, employee discounts and even pet insurance (cool, right)?
Bottom line, we take good care of our employees. Want to join us? Here's who we are looking for…
Who You Are
You're energetic; always on the move. You love a fast-paced work environment, and you like being outside and building relationships in the field. You relish new challenges, you're competitive, and you're ready to conquer the world. You're also an ethical, organized and analytical person who enjoys meeting and working with diverse groups of people.
Minimum Qualifications
* High school diploma, GED or up to 2 years of relevant work experience
* Ability to qualify for Certifications and licenses, as required by state and municipal laws, to sell Home Security
* Proficient knowledge of and ability to operate a Smart Phone, iPad and a computer
* Ability to work outside in all types of weather: heat, cold, rain, snow, etc
* Ability to walk 1 ½ or more miles a day and up and down stairs within your residential territory
* Must be able to carry an iPad with case and a light bag with marketing materials for 5 plus hours a day
Preferred
* Knowledge of local market with established local contacts
* 1+ years of outside/field sales/door-to-door or related experience with quota requirements
* Experience in residential direct sales, home security or telecommunications industry
* In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
Join the Cox family of businesses and make your mark today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
Auto-ApplyAuto Technician II (Manheim) $7,000 Bonus
Cox Enterprises job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Auto Maintenance Technician II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $25.82 - $38.70/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
At Manheim (a Cox Automotive company), we're hiring an Auto Maintenance Tech II. Do you want to work with ethical leaders who genuinely care about you and your career path? If so, keep reading. Cox might be the place for you.
Work Schedule: Sun - Thurs
New Hires Are Eligible for a $7,000 Bonus (this includes a $1,500 tool bonus)
Benefits
You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer:
* Competitive pay opportunities!
* Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more!
* Once you're on board, earn referral bonuses. Amount varies based on job type. You'll earn at least $1K for each new eligible technician referral you provide.
* 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.
* Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
* At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
* 10 days of free child or senior care through your complimentary Care.com membership.
* Generous 401(k) retirement plans with up to 8% company match.
* Great coworkers who love being part of a team.
* Employee discounts on hundreds of items, from cars to computers to continuing education.
What You'll Do
You'll get your hands dirty serving as a mid-level auto tech performing medium-duty work. Other responsibilities include:
* Providing highly skilled maintenance and repairs for all vehicles.
* Performing diagnostics which may include brake components, tires, suspension components, drivability and complete repairs.
* Performing advanced diagnostics, which may include charging, starting, AC, OBDII, drivability, electrical systems and complete repairs.
* Completing mechanical inspection including required measurements, which may include interior/exterior components, engine and drive line components, under hood inspection and document deficiencies.
* Complying with applicable procedures and regulations regarding recyclables, fluids, tires and disposable trash.
* May up fit new vehicles with necessary equipment.
* Utilizing approved vendors to obtain parts.
* May be required to perform OEM recalls.
Who You Are
You've laid your foundation of skills and want to continue learning and advancing. A born team player, you're continually inspired by your teammates (and you motivate them in return). You also have the following qualifications:
Required:
* 3+ years of vehicle service and repair experience.
* Safe drivers needed; valid driver's license required.
* The ability to drive standard, automatic and electric vehicles.
Preferred
* A high school diploma or GED.
* Current ASE Certification: G1, A4, A5, A6, A7, A8 when required by leadership.
Hop in the driver's seat of your career and let's get going. Apply today!
MCCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySupervisor, Lot Operations (Manheim Fontana)
Cox Enterprises job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Lot Operations Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Evening Compensation Compensation includes a base salary of $59,000.00 - $88,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Drive the Action: Lead the Lot Like a Pro!
Are you ready to take the wheel and steer our lot operations to the next level? We're looking for a dynamic leader to supervise and energize our lot team-someone who thrives on coordination, keeps things moving, and leads with purpose.
Perks? You bet:
Here's a sneak peek at the benefits you could experience as a Cox employee:
* Competitive pay with opportunities for sign-on bonuses if applicable.
* Once you're on board, earn referral bonuses. Amount varies based on job type.
* 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge.
* Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
* 10 days of free child or senior care through your complimentary Care.com membership.
* Generous 401(k) retirement plans with up to 8% company match.
* Great coworkers who love being part of a team.
* Employee discounts on hundreds of items, from cars to computers to continuing education.
At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
What You'll Do:
* Direct daily lot operations to ensure vehicles are staged and moved efficiently.
* Supervise check-in, lane, and lot personnel-drivers, captains, and more.
* Coordinate vehicle flow from arrival to sale lanes with precision.
* Partner with Reconditioning, Fleet/Lease, and Factory teams to prep vehicles for sale.
* Monitor lot damage and equipment condition, and resolve issues proactively.
* Deliver excellent customer service and resolve concerns on the spot.
* Lead by example-model safety, respect, and Cox/Manheim values every day.
Why You'll Love It:
* You'll be the go-to leader for a high-impact, fast-paced operation.
* You'll shape team culture and performance through coaching and collaboration.
* You'll have visibility across departments and opportunities to grow.
* You'll make a real difference-every day, every sale, every vehicle.
Qualifications:
* High School Diploma/GED and 5 years' experience in a related field (automotive shop preferred). The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
* 1+ year of experience in management, supervisory, or lead role.
* Minimum of 3 years of lot operations experience preferred.
* Experience in the automobile industry or the Auction business is preferred.
* Strong communication and interaction skills are required.
* Competent supervisory and organizational skills required.
* Good computer and software knowledge.
* Safe drivers needed; valid driver's license required.
* Ability to drive vehicles with standard and automatic transmissions.
* Regularly required to stand, walk, reach, talk, and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.
* Manual dexterity, repetitive motion tasks.
* Vision abilities required include close, distance, and color vision, depth perception, and the ability to adjust focus.
If you're passionate about logistics, people, and keeping things running smoothly, this is your moment to shine. Let's roll!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAccount Operations Specialist II (Manheim)
Cox Enterprises job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related field
* Safe drivers needed; valid driver's license required
Preferred Qualifications:
* Self-starter with ability to work with minimal supervision preferred.
* Ability to handle multiple tasks simultaneously.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyLot Operations Specialist II - Lane Leader ( Manheim)
Cox Enterprises job in Anaheim, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.69 - $26.54/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
* Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management.
* May be required to work overtime as business needs dictate.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline.
* Safe driver's needed; valid driver's license required.
Work Environment:
* Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyVehicle Operations Logistics Specialist I (Manheim)
Cox Enterprises job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Logistics Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $17.69 - $26.54/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position is responsible for the proper check-in and outside registration of customer vehicles for Auction sale.
Key Responsibilities:
* Input accurate vehicle information into the AS400 computer using a handheld device for each vehicle received at the Auction including:
* Vehicle Identification number (VIN)
* Stock number
* Dealer identification number
* Make, model, year, mileage, color, options, etc.
* Affix barcode/stock number sticker on each vehicle received.
* Associate Tracker device to WO# and install on OBD port or strap 2nd generation tracker around steering wheel.
* Place work order numbers and routing labels on vehicles upon entry. Flag "no key" cars.
* Direct transporters to proper car drop zone. Report transport damage as needed.
* Take digital image of vehicle upon receipt.
* Provide proper sale identification windshield code to the person who is driving vehicle through the registration/check-in area.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
* Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by manager or supervisor, i.e. assist on sale days driving vehicles through Auction sales lanes, etc.
Qualifications:
Minimum-
* High School Diploma/GED
* Generally less than 2 years' experience in a related field
* Safe drivers needed; valid driver's license required.
* Ability to drive vehicles with standard and automatic transmission.
* Basic computer skills required.
* Regularly required to stand, walk, reach, talk and hear.
* Frequently required to stoop, kneel, crouch, bend, squat and climb.
* Ability to lift 1-15 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
* Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.
Preferred-
* 1 - 3 years of auction and/or vehicle registration experience preferred.
Work Environment:
* Frequent exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAutomotive Technician II (Manheim) $7,000 Bonus
Cox Enterprises job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Auto Maintenance Technician II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $25.82 - $38.70/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
At Manheim (a Cox Automotive company), we're hiring an Auto Maintenance Tech II. Do you want to work with ethical leaders who genuinely care about you and your career path? If so, keep reading. Cox might be the place for you.
Work Schedule: Sun - Thurs
New Hires Are Eligible for a $7,000 Bonus (this includes a $1,500 tool bonus)
Benefits
You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer:
* Competitive pay opportunities!
* Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more!
* Once you're on board, earn referral bonuses. Amount varies based on job type. You'll earn at least $1K for each new eligible technician referral you provide.
* 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.
* Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
* At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
* 10 days of free child or senior care through your complimentary Care.com membership.
* Generous 401(k) retirement plans with up to 8% company match.
* Great coworkers who love being part of a team.
* Employee discounts on hundreds of items, from cars to computers to continuing education.
What You'll Do
You'll get your hands dirty serving as a mid-level auto tech performing medium-duty work. Other responsibilities include:
* Providing highly skilled maintenance and repairs for all vehicles.
* Performing diagnostics which may include brake components, tires, suspension components, drivability and complete repairs.
* Performing advanced diagnostics, which may include charging, starting, AC, OBDII, drivability, electrical systems and complete repairs.
* Completing mechanical inspection including required measurements, which may include interior/exterior components, engine and drive line components, under hood inspection and document deficiencies.
* Complying with applicable procedures and regulations regarding recyclables, fluids, tires and disposable trash.
* May up fit new vehicles with necessary equipment.
* Utilizing approved vendors to obtain parts.
* May be required to perform OEM recalls.
Who You Are
You've laid your foundation of skills and want to continue learning and advancing. A born team player, you're continually inspired by your teammates (and you motivate them in return). You also have the following qualifications:
Required:
* 3+ years of vehicle service and repair experience.
* Safe drivers needed; valid driver's license required.
* The ability to drive standard, automatic and electric vehicles.
Preferred
* A high school diploma or GED.
* Current ASE Certification: G1, A4, A5, A6, A7, A8 when required by leadership.
Hop in the driver's seat of your career and let's get going. Apply today!
MCCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyInspector Apprentice (Manheim)
Cox Enterprises job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Inspector Apprentice Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.01 - $23.99/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Conducts inspections of incoming vehicles to detect damage, missing parts and mechanical problems; prepare and submit report of vehicle condition, repair/replacement cost estimates and related documentation.
Job Responsibilities:
* Verify vehicle information based on work order information - identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e., interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.
* Prepare and complete all necessary documentation.
* Set up system for day-end; perform day-end procedures.
* Maintain knowledge to ensure all policies and procedures are followed.
* Write electronic condition reports (ECR).
* Conduct OVE courtesy walk around inspections.
* Maintain knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications.
* Maintain a working knowledge on improvements and changes concerning body mechanical, frame labor, inspection techniques, etc.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
* May be required to work overtime as business needs dictate.
Qualifications:
Minimum:
* High school diploma or GED required.
* Generally, less than 2 years of experience.
* Safe driver's needed; valid driver's license required.
* Excellent communication and interpersonal skills required.
Preferred:
* Strong technical understanding, with good organizational skills needed.
* Ability to multitask, follow directions and take instruction.
* Advanced computer skills.
* Ability to stand, walk, or sit for prolonged periods of time; ability to bend, stoop, squat or kneel; ability to lift and hold at least 10lbs at waist level for an extended period of-time; ability to lift-up to 30 lbs.
Work Environment:
* Exposure to outdoor weather and inclement conditions.
* Moderate noise level.
* May be exposed to fumes and odors.
* May be required to work overtime (more than 40 hours per week) as business needs dictate.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCommercial Services Specialist II (Manheim)
Cox Enterprises job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* Provide comprehensive support to numerous account holders.
* Proactively identifying enhancement opportunities.
* Running and analyzing reports for trends and compliance.
* This critical role, tailored to high-revenue locations, underscores the importance of accountability and excellence due to the significant financial implications of managing key, highly complex client accounts.
* Offer comprehensive, direct support and communication to numerous account holders, understanding their requirements and challenges while communicating potential issues.
* In coordination with national account representative, follow account-specific procedures to prepare and audit sale vehicle run process including run order, scheduling, providing notice to customer account, vehicle repairs, accurate charge posting (pre-sale and limited postsale), reporting, invoicing, etc.
* Accountable to monitor vehicle sales processes, communication with stakeholders and accuracy to ensure an overall positive client experience for the client.
* Develop positive relationships with clients, seeking to understand their vehicle requirements and helping them understand auction processes, vehicle availability and processes for sale, preparation, and delivery.
* Examine vehicles within the sales lineup, utilizing different programs to verify that inventory meets necessary specifications, identifying any missing vehicles, and collaborating with account representatives to ensure that vehicles are prepared for sale, complete with suitable imaging and announcements.
* Coordinate vehicle transportation, ensuring timely delivery and resolution of emerging issues.
* Review Condition Reports to capture required announcements (Structural, Flood, True Miles Unknown, AS IS - NAAA guidelines for miles and age), Branded Title, Manufacturer's Buyback, etc.
* Ensure file jackets for client audits include proper documentation and invoicing.
* Serve as a liaison between clients and all auction departments.
* Collaborates with Accounts Receivable department to post accurate charges; process and send invoices as needed; and actively pursue collections.
* Demonstrate effective prioritization skills by understanding the role of assigned tasks within the comprehensive lifecycle of auctioned cars.
* Demonstrate professionalism and sincere appreciation for the business relationships that have been established amongst the client and Manheim.
* Ability to work in a fast-paced environment, receptive to change and able to multitask. Commitment to providing excellent customer service required.
Who you are:
* Minimum Requirements: High School Diploma/GED and 3 years' experience in a related field or 5 years' experience in a related field required.
* Prior clerical or administrative experience required.
* Proficiency in Microsoft Excel required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time.
* Preferred: 1 - 3 years of clerical or administrative experience in the automotive industry.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyVehicle Operations Logistics Specialist I (Manheim)
Cox Enterprises job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Logistics Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $17.69 - $26.54/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Key Responsibilities:
* Input accurate vehicle information into the AS400 computer using a handheld device for each vehicle received at the Auction including:
* Vehicle Identification number (VIN)
* Stock number
* Dealer identification number
* Make, model, year, mileage, color, options, etc.
* Affix barcode/stock number sticker on each vehicle received.
* Associate Tracker device to WO# and install on OBD port or strap 2nd generation tracker around steering wheel.
* Place work order numbers and routing labels on vehicles upon entry. Flag "no key" cars.
* Direct transporters to proper car drop zone. Report transport damage as needed.
* Take digital image of vehicle upon receipt.
* Provide proper sale identification windshield code to the person who is driving vehicle through the registration/check-in area.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
* Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by manager or supervisor, i.e. assist on sale days driving vehicles through Auction sales lanes, etc.
Qualifications:
* High School Diploma or equivalent preferred.
* 1 - 3 years of auction and/or vehicle registration experience preferred.
* Valid driver's license and safe driving record required.
* Ability to drive vehicles with standard and automatic transmission.
* Basic computer skills required.
* Regularly required to stand, walk, reach, talk and hear.
* Frequently required to stoop, kneel, crouch, bend, squat and climb.
* Ability to lift 1-15 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
* Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.
Work Environment:
* Frequent exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAccount Operations Outside Specialist II (Manheim)
Cox Enterprises job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
* Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAutomotive Tech I (Manheim) $1,500 Bonus
Cox Enterprises job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Auto Maintenance Tech I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
At Manheim (a Cox Automotive company), we know that it takes a special kind of person to be a vehicle technician. You not only need a love of cars, but also a willingness to get your hands dirty and embrace the art and science of machines.
Does this resonate with you? We're hiring an Auto Maintenance Tech I to perform repairs and maintenance on a variety of vehicles. If you're looking for an exciting career with great pay and benefits (plus a sign-on bonus!), apply today.
Work Schedule: Sun - Thurs, day shift
New Hires Are Eligible for a $3,000 Bonus (this includes a $1,500 Tool Bonus)
Benefits
You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer:
* Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more!
* Once you're on board, earn referral bonuses. Amount varies based on job type. You'll earn at least $1K for each new eligible technician referral you provide.
* 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.
* Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
* At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
* 10 days of free child or senior care through your complimentary Care.com membership.
* Generous 401(k) retirement plans with up to 8% company match.
* Great coworkers who love being part of a team.
* Employee discounts on hundreds of items, from cars to computers to continuing education.
What You'll Do
You'll perform light duty work as an intermediate-level auto tech. You'll improve your skills in a supportive environment. Other responsibilities include:
* Gain familiarity with auto maintenance concepts and practices.
* Perform auto maintenance tech duties, including oil and filter change, fuel filter change, transmission flush, spark plugs and vehicle inspection.
* Perform battery testing, maintenance and replacement and testing and repairing of starting and charging electrical systems.
* Perform various repairs including tires, safety inspections and interior/exterior components.
* Diagnose and repair brake systems, steering and suspension systems.
* Perform an evacuation and recharge on the AC system.
* Perform maintenance on equipment.
* Utilize approved vendors to obtain parts.
* May up fit new vehicles with necessary equipment
* Complies with applicable procedures and regulations regarding recyclables, fluids, tires, and disposable trash.
Who You Are
You're a quick learner - especially when it comes to cars and how they work. You're a team player who always arrives at the shop ready to provide excellent work. You also have the following qualifications:
Required:
* 1 or more years of related work experience.
* The ability to drive standard, automatic and electric vehicles.
* Safe drivers needed; valid driver's license required
Preferred:
* A high school diploma or GED
* Current ASE Certifications: G1, A4, A5 status when required by leadership.
Pop the hood of a brand-new career. Apply today!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAccount Operations Specialist II (Manheim)
Cox Enterprises job in Oceanside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition reports and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition reports and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level of degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Preferred:
* Self-starter with ability to work with minimal supervision preferred.
* Ability to handle multiple tasks simultaneously.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred.
* Prior experience in vehicle reconditioning and/or general auto body knowledge preferred.
Work Environment:
* Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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