Universal Home Tech-In Training(Job Number: 1513583)
Cox Enterprises job in New Orleans, LA
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is currently seeing a Universal Home Technician to play a pivotal role in the continued stability and growth of our organization.
As a
Universal Home Technician
, you will serve as a front-line representative of the Cox brand and be a key member of a supportive, service-oriented team that:
Installs, disconnects, reconnects, adds, changes, and troubleshoots video, telephony, and high-speed Internet services at customer locations.
Educates customers regarding their existing and new services, promotes other Cox services, and proposes solutions to customer problems.
Takes whatever actions are required to deliver a great customer experience.
Lives the Cox Values, by completing work to the highest quality standard in the most productive manner.
Unleash your potential with Cox Communications as an Universal Home Technician, where you'll be enhancing the lives of Cox customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Keep reading to learn more about the role and to apply to join the Cox Communications team today!
Primary Responsibilities and Essential Functions
Drives Company vehicle between office, warehouse, and work sites.
Works outside on a customer's premises or within a customer's home.
Works on regularly scheduled days as well as unscheduled days and beyond regular work hours, as required. Reports to a Field Service Supervisor.
Follows all Company standard safety practices in the course of performing work activities.
Prepares for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed.
Maintains company truck and other equipment per service requirements and safety guidelines.
Drives a company truck between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies.
Monitors Workforce Administration System (WFA) throughout the day for information regarding changes to work schedule and for information about current installation.
Communicates with dispatch (via WFA, radio, phone) for connection assistance, status on current install or new service requests.
Consults with supervisor and other technicians for advice and assistance as needed.
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
Educates customers in the use of installed products.
Promotes Cox services to generate new accounts, service upgrades or additional services by explaining the advantages of additional products and services
Explains waivers, agreements, customer release forms.
Completes work order on paper or WFA in accordance with Company standards.
Ensures that customer completes invoice. Explains charges and billing procedures. May also collect money/payment from customer (local practices vary).
Cleans work area upon completion of job.
Participates in team meetings as scheduled.
Attends job-related training that may include initial training, refresher training, product and service updates.
Applies knowledge and skills acquired through follow-up training to the relevant aspects of their work activities.
Completes paperwork accurately, and reports and records work order status updates via WFA/ARU and/or Dispatch.
Follows procedures to deposit and close out batches (when applicable).
Works on regularly scheduled days as well as unscheduled days and beyond regular work hours due to customer or operational demands.
Installation: Installs, upgrades, and/or disconnects Cox broadband products and services including video, telephony, and HSI following prescribed procedures. Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
Troubleshooting: Attempts to identify and remedy sources of video, telephone, and HIS service or customer-perceived problems.
Works with alarms, low voltage electricity, and color-coded wires.
Qualifications
Minimum
18 years of age
Valid state driver's license and a good driving record
Minimum of one year of work experience in at least one of the following areas: structured wiring (e.g., new construction electrical, low voltage wiring, home entertainment system wiring); field service installation and repair in voice (telephony); data (HSI), or video (RF/cable).
Minimum of one year of direct customer service experience
PC and Windows software skills
Stable work history
Able to work required shifts and overtime (if necessary)
Spanish proficiency desirable in some locations
Preferred
High school degree or GED equivalent preferred; post-high school education a plus
5+ years of experience specifically in service installation and repair in multiple service provider and/or telecommunications environment.
Physical Requirements
Ability to carry and use tools and equipment
Ability to complete documentation, and inspect, install, and repair materials and equipment
Ability to locate work sites
Requisite ability required to drive motor vehicle
Adequate ability to distinguish different colors of wire
Ability to communicate in person and by telephone
Ability to bend, stoop, and crawl
Ability to lift up to 70 pounds to lift, position, and carry 28-foot extension ladder
Ability to climb ladders and/or utility poles and work in high places
Ability to work in small places (such as crawl spaces and attics)
Ability to tolerate temporary exposure to fumes, airborne particles, and extreme, non-weather-related heat
Ability to work outdoors
Additional Information
Your Career at Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Manufacturing Technician
White, GA job
Only applications submitted on Toyo Tires website will be considered: ********************************* Manufacturing Technicians operate production equipment in our fast-paced environment. 12-hour shifts. Must be able to stand for long periods of time, and, depending on work location, walk continuously for the duration of the workday.
You must be *willing and able to work a night shift schedule that includes alternate weekends and holidays in a manufacturing environment that may not be climate-controlled*. A strong mechanical aptitude is preferred.
Only applications submitted on Toyo Tires website will be considered: *********************************
Job Type: Full-time
Pay: $22.66 - $24.66 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Outside Commercial Tire Service Technician
Albion, MI job
At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence. We're currently looking for a Roadside Commercial Tire Technician to join our team and help keep vehicles rolling safely. This dynamic role requires you to perform work relating to the repair, inspection, and maintenance of commercial customer tires in an outdoor environment.
Why Join Us?
Competitive Pay - Eligible for Labor Commissions and Overtime pay
Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
Retirement Savings - 401(k) with company match
Paid Time Off - Holidays, sick time, vacation, and special “Happy Days” for life events available day one
Employee Discounts - Save on company products
Career Growth - Opportunities for skill development and advancement
What You'll Do:
Respond promptly to roadside service calls to change and replace tires on commercial vehicles
Perform tire mounting, dismounting, and replacements efficiently while on the road
Conduct thorough inspections of tires and vehicles to identify any additional issues
Ensure a clean and organized work environment, including proper maintenance of tools and equipment
Work independently in all weather conditions to provide reliable roadside tire service
Complete additional tasks as assigned to support team operations
What You Need:
Valid Driver's License and ability to pass pre-employment driver's screening
Willingness to work night shifts, overtime, and non-standard hours with minimal supervision
Preferred experience with commercial vehicles and general mechanical skills
Ability to safely change and repair commercial tires on the road in various weather conditions
Ability to lift, carry, or move up to 50 pounds regularly, and up to 150 pounds occasionally
Don't let your career stall-put it in drive with Pomp's Tire Service! Apply today!
EEO Employer/AA: M/F/Vets/Disabled
Quality Systems Specialist
Southaven, MS job
Job Summary: Responsible for analyzing quality manufacturing information and feedback analyses to sales, manufacturing, and engineering on effectiveness of the quality system. Additionally, this position will carry out key steps in establishing and maintaining the company and plant quality system
Knowledge and Skills (Education):
High school Diploma / GED Minimum of two years related experience/training.
Must have a good knowledge of the English language.
Excellent communication Must be able to develop schedules.
Must have knowledge of document control processes and procedures. Knowledge of customer specific requirements Knowledge of ISO 9001 / IATF 169
Must have IATF auditing, document control, QMS, and development experience
Business Development Representative (BDR)
Toledo, OH job
Job Description
MARTIN Technologies is a global leader in engineering and manufacturing for the automotive, marine, aerospace, and defense industries. We're at the forefront of emerging technologies-from EV powertrain conversions to advanced prototype development-supporting world-class OEMs, tier suppliers, startups, and racing teams. Our diverse range of projects and dynamic environment create unique opportunities for driven professionals to grow, learn, and make a real impact.
We are expanding our presence and seeking a Business Development Representative (BDR) to join our team in Toledo, Ohio. In this role, you will be responsible for identifying new business opportunities, nurturing client relationships, and collaborating with cross-functional teams to achieve revenue targets. If you have a passion for the automotive and mobility industries and excel at strategic sales, we invite you to explore this exciting opportunity.
Key Responsibilities
Lead Generation & Prospecting
Identify, research, and engage potential clients within our target industries (automotive, marine, aerospace, and defense).
Utilize networking, cold calling, LinkedIn outreach, and industry events to build a robust pipeline of new business leads.
Client Relationship Management
Develop and maintain strong professional relationships with existing and potential clients.
Present MARTIN's capabilities and services, tailoring solutions to meet each client's specific needs.
Proactively address client concerns and ensure high levels of customer satisfaction.
Sales Strategy & Execution
Collaborate with senior management to align on sales objectives, goals, and KPI targets.
Conduct market analysis to identify trends, competitor activities, and areas for potential growth.
Prepare and deliver compelling presentations, proposals, and contract negotiations to close deals.
Cross-Functional Collaboration
Partner with Engineering, Operations, and Marketing teams to create customized solutions that meet client requirements.
Share market feedback and insights to inform product development and marketing strategies.
Reporting & Documentation
Track sales activities, forecasts, and pipeline data using CRM tools.
Provide regular progress reports and maintain accurate documentation for internal stakeholders.
Brand Ambassadorship
Represent MARTIN Technologies at trade shows, conferences, and industry events in the Toledo region and beyond.
Demonstrate our company values of innovation, quality, and customer-centric solutions in every interaction.
Qualifications
Educational Background
Bachelor's degree in Business, Engineering, Marketing, or a related field preferred (equivalent experience considered).
Experience
2-5 years in business development, sales, or account management-preferably in automotive, manufacturing, or engineering services.
Demonstrated track record of meeting or exceeding sales targets.
Industry Knowledge
Familiarity with automotive, aerospace, defense, or related sectors is highly desirable.
Understanding of engineering and manufacturing processes is a plus.
Skills & Competencies
Communication: Excellent verbal and written skills, with the ability to present complex concepts clearly.
Negotiation & Persuasion: Strong aptitude for building trust, negotiating contracts, and closing deals.
Analytical Thinking: Capable of assessing market conditions, competitor activities, and client needs to drive strategic initiatives.
CRM Proficiency: Experience with Salesforce or similar platforms for managing leads, opportunities, and sales metrics.
Personal Attributes
Self-Motivated: Able to work independently and proactively in a fast-paced, goal-oriented environment.
Team Player: Comfortable collaborating across departments to deliver comprehensive solutions to clients.
Adaptability: Willingness to learn new technologies and adapt to evolving market dynamics.
Why Join MARTIN Technologies?
Innovative Environment: Work at the cutting edge of advanced engineering, including EV and alternative powertrain solutions.
Professional Growth: We offer ongoing training, mentorship, and growth opportunities in a rapidly expanding company.
Competitive Compensation & Benefits: Includes base salary, commission structure, healthcare, dental, vision, PTO, and more.
Collaborative Culture: Join a passionate team dedicated to innovation, quality, and customer success.
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Tool Room Manager
Jonesville, MI job
Job Description
Job Summary: This role reviews customer requirements and prepares/ updates production schedule. Knowledge and Skills (Education): • Strong communicator in the English language, both written and oral
• Proficient in Microsoft office
• High level of time management
• Tool and Die Certificate
• Operate all toolroom equipment
• Good understanding of ISO, SPC and QS systems
Major Accountabilities:
• Supervise all Tool Room personnel.
• Plan and schedule all tool room Jobs as per timeline.
• Schedule ordering of tooling components and supplies.
• Plan tool room equipment maintenance.
• Assist in quoting, design, troubleshooting and development as required.
• Staff and evaluate tool room employees.
• Resolve issues with other managers such as press time, sign off, shared equipment etc.
• Responsible for hiring, training, directing hourly paid employees.
• Responsible for ensuring that dies are built to produce parts to the latest part print.
• Liaison between engineering, design and tool manufacturing.
• Responsible for scheduling and tracking tool build requirements.
• Monitor costs as an aid for estimating.
• Arrange and monitor external contracting.
• Responsible for arranging tryout material from customer.
• Responsible for arranging die buyoff in customer's press.
• Represent company during buyoff process.
• Responsible for general housekeeping and safety.
• Schedule meetings with lead hands/toolmakers on monthly basis.
• Follow the preventive maintenance procedures by working with the maintenance department.
• Generate reports on: Planning and scheduling, Job tracking and die check list
• Approve hourly employee's time entries
• Keep GM informed of all items pertinent to successful operation of their department.
• Perform other miscellaneous duties as assigned or directed in order to accommodate the customer.
• Communicate effectively with employees and management staff
• Perform compulsory overtime as necessary and in accordance with legislative requirements
• Perform other duties as assigned by your supervisor
• Comply, ensure and enforce Rules of Conduct (sign off agreement) in your hire package
• Provide and/or participate in training as required
• Comply, ensure and enforce all company rules, regulations and policies as stated in the Employee Handbook
• Comply, ensure and enforce the Employment Standards Act, 2000
• Report any deficiencies in systems, facilities, machinery, equipment and/or tools immediately to all appropriate departments
• Record and/or report product damage/nonconformities to your supervisor as required
• Comply, ensure and enforce Quality Assurance policies and procedures
• Participate and contribute to effective production efficiency
Working Conditions:
• 20% office, 80% plant floor (PPE required)
• Comply, ensure and enforce Occupational Health and Safety Act (OHSA) particularly the "Duties of Workers" as stated in section 28.
• Comply, ensure and enforce Workplace Safety Insurance Act (WSIB)
• Comply, ensure and enforce Workplace hazardous Materials Information System (WHMIS)
• Comply, ensure and enforce Health and Safety rules, policies and procedures of Martinrea Tech Tool and Die Inc.
• Safety glasses and safety shoes must be worn at all times in the plant.
• Be aware of moving lift trucks at all times.
• Hearing protection must be worn in the press room at all times.
• All employees are prohibited from working under dies which are suspended from hoists, cranes or forklifts.
Decision Making and Authority:
• Quantities measurables:
• Recommendations:
o Quality, safety and efficiency
Back-up Duties:
• Perform other duties as required
Martinrea International Inc. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview
Generator Maintenance Technician
Savannah, GA job
The Generator Service Technician is responsible for accurately troubleshooting, repairing, and diagnosing both routine maintenance and emergency services while making repair recommendations to customers. This position will work with other generator service technicians to ensure all work scheduled is performed safely and to the customer's satisfaction. The salary range is determined by experience and skills.
Job Duties:
Service, repair, modify, diagnose, and rebuild standby power generators and fire pump drivers.
Perform failure analysis, emergency field service, and/or repairs for customers.
Service a variety of other brands of power generation equipment.
Operate, drive, and maintain company service trucks and parts inventory on truck.
Check/ repair all supporting systems such as fuel, cooling, and electrical systems.
Operation of load banks and recording of instrumentation.
Keep current on product changes, specifications, and updates.
Work Experience & Qualifications:
3+ Years' experience servicing 8.5kw - 3500kw generators
EGSA Certification (Preferred)
Strong working knowledge of electrical systems, circuitry, and diesel engines
Computer and software skills including Microsoft Office Suite.
Employee Rewards & Benefits:
8 Paid Holidays & 1 Paid Wellness Day
Paid Time Off
Employee Referral Bonus Program
Medical, Dental, and Vision Insurance
401k with a Company Match
Company Paid Training
Growth & Leadership Opportunities
About the Company:
W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.
What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.
We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.
W.W. Williams is one of the nation's largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.
Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.
HR Analyst - Strategic Projects
Troy, MI job
HR Analyst - Drive Data. Shape Strategy. Grow with Gestamp!
Full-Time | On-site | Troy, MI
At Gestamp, we're shaping the future of the automotive industry!
We're a global leader in engineering, designing, and manufacturing advanced metal components for the world's top car brands. Our technology drives innovation in light weighting, safety, and sustainability - and our people make it all possible.
Join a company that values teamwork, growth, and cutting-edge technology. At Gestamp, you'll find a workplace where your ideas are heard, your growth is supported, and your work truly makes an impact.
What You'll Do
As an HR Analyst, you'll turn data into insights that drive smarter people decisions. You'll partner with HR and leadership teams to enhance our talent attraction, retention, and development strategies across Gestamp.
In this role, you will:
Analyze workforce trends and provide data-backed recommendations.
Collaborate with leaders to forecast future staffing and talent needs.
Gather and interpret HR data from systems, surveys, and benchmarks.
Create clear, insightful reports and dashboards that guide HR strategy.
Support workforce planning and data modeling for long-term growth.
Conduct competitive research and benchmarking to keep Gestamp ahead.
What You'll Bring
Bachelor's degree in Human Resources, Business Administration, Industrial Psychology, or related field.
2+ years of experience in HR analytics or data analysis.
Skilled in Excel, HRIS systems, and tools like Power BI or SAP.
Strong analytical thinking and attention to detail.
Excellent communication and storytelling skills with data.
Ability to multitask and thrive in a fast-paced, collaborative environment.
Bonus Points For:
Experience with predictive analytics, strategic thinking, and statistical modeling.
Certifications such as SHRM, HRCI, or HR data analytics credentials.
Why You'll Love Working Here
Be part of a global automotive innovator with advanced technology and a people-first culture.
Work with a collaborative HR team that values creativity and insight.
Competitive pay and benefits, plus opportunities for career advancement.
A culture of continuous improvement, innovation, and professional growth.
Apply today and help drive the future of HR at Gestamp - where your data skills make a real difference!
Ecommerce Specialist
Irvine, CA job
Innova Electronics Corporation is a leading supplier of test equipment and diagnostic reporting products for the automotive aftermarket, offering high quality products, innovative diagnostics, and unique value to our customers. Innova is a US company with more than 30 years of history, and all Innova products are researched, developed, and designed at the company's headquarters in Irvine, California.
Role Description
Innova is expanding its digital footprint and looking for an experienced marketer who knows the strategies, tactics, and execution to grow an eCommerce business in major digital marketplaces (mainly Amazon). The ideal candidate will have at least 2 years of experience in selling products on Amazon and managing Amazon's Seller Central account, and the candidate should possess an analytical and data-driven approach towards growing the Amazon business.
She/He must have knowledge of and hands-on experience in all aspects related to selling products on Amazon, including Amazon SEO, competitor/keyword research, listing page (title, bullet points, infographics, videos, A+ page, etc.) creation and optimization, promotions, PPC campaign, customer experience improvement, daily operation of Amazon Seller account backend, and launching new products into the marketplace.
This position will also be responsible for planning, creating, and managing our new product website. It requires expertise on the eCommerce platform and the know-hows of web creation. This role requires cross-functional cooperation and coordination, so the ideal candidate should have strong organizational, communication, and project management skills as well as a drive to own and lead projects effectively in a fast-paced working environment.
Responsibilities:
· Conduct market research, analyze data, and gather information within the company to gain insight
regarding products, competitors, and customers. Must be comfortable formulating a marketing
strategy.
· Make product presentation strategies based on insight and create a product listing page from A to Z
independently or by using available resources.
· Create or use resources to create top-notch infographics and videos to sell products.
· Plan, execute, and manage Amazon promotion and PPC campaign; track campaign performance and
make improvements.
· Increase off-site traffic to Amazon.
· Develop and execute strategies that help grow organic reviews and improve ratings.
· Make and execute new product launch plans, including email marketing, social media marketing, and
advertising.
· Manage the daily operations of our Amazon seller account, monitor account health daily and resolve
issues with Amazon when necessary.
· Plan, create, and manage the new product website that will be used for branding, product
presentation, customer support, marketing communication, and eCommerce (selling products).
Qualifications
. Applicants must be eligible to work in the U.S.
· Bachelor's degree in relevant field.
· At least 2 years of experience in selling products on Amazon and familiar with related tools.
· At least 1 year of experience in managing eCommerce website.
· Excellent verbal and written communication skills.
· Creativity & resourcefulness.
· Extreme attention to detail.
· The ability to multitask and adhere to deadlines.
· Ability to quickly learn and understand tech products.
· Flexibility to evolve strategies quickly & effectively.
· Portfolio of prior work.
Preferred (optional) Qualifications:
· Knowledge/Experience repairing cars
· Copywriting
· Graphic Design
· Photo/video shooting and editing
Salary:
$90k, DOE
Base salary plus 10% share of profit on new growth initiatives. No cap on performance earnings.
NX Designer
Maumee, OH job
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
We are seeking a skilled Mechanical CAD Designer with expertise in Siemens NX to join our engineering team. The ideal candidate will be responsible for creating, modifying, and managing 3D models and 2D drawings for mechanical components and assemblies. This role requires strong attention to detail, a collaborative mindset, and the ability to work in a fast-paced engineering environment.
Job Duties and Responsibilities
Develop and maintain detailed 3D CAD models and 2D drawings using Siemens NX.
Collaborate with engineers and cross-functional teams to support product development and design changes.
Ensure designs meet company standards, industry regulations, and manufacturability requirements.
Perform tolerance analysis and apply GD&T principles.
Manage CAD data within PLM systems (e.g., Teamcenter).
Support prototype and production builds with accurate documentation.
Participate in design reviews and provide input on design improvements.
Maintain version control and documentation of design iterations.
Qualifications
Qualifications:
3+ Siemens NX for 3D modeling and drafting.
Strong understanding of mechanical design principles and manufacturing processes.
Experience with GD&T and tolerance stack-up analysis.
Ability to interpret engineering drawings and specifications.
Excellent communication and organizational skills.
Preferred:
Associate or Bachelor's degree in Mechanical Engineering, Industrial Design, or related field.
Experience with PLM systems such as Teamcenter.
Familiarity with other CAD tools (e.g., SolidWorks, AutoCAD) is a plus.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Our Values
Value Others
Inspire Innovation
Grow Responsibly
Win Together
Vehicle Detail Technician
Dearborn, MI job
Automotive Detail Tech Job description
At Jack Demmer Lincoln, we are committed to providing an exceptional client experience and we know that starts with our most valuable resource - our team. Family Owned & Operated for over 60 years!
Jack Demmer Lincoln offers great career opportunities and prefers to promote from within. As a result there is minimal turnover. We provide outstanding pay , benefits, training and a culture where we strive to better ourselves, the experience of our clients and our community. This fast paced task driven and team oriented dealership is growing and needs to expand our team. Jack Demmer Lincoln has an excellent opportunity for a Vehicle Detail Technician.
Job Type: Full-time
Salary: $15.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Responsibilities:
Apply polishes, conditioners, waxes and/or masking materials to preserve, protect, and restore vehicle's interiors and exteriors
Clean new vehicle' s for customer delivery
Detail Client's vehicle's
Clean new car lot
Requirements:
Driver's license
Ability to be on your feet for multiple hours of the day
Schedule:
8 hour shift
Monday to Friday
What's the "Demmer Difference"? The difference is our personalized approach with each individual client. We know your time is valuable which is why we work at our clients' pace and around their busy schedules. Let us be your resource for all things automotive. Our goal is to make your experience comfortable & hospitable. Finding the right vehicle to suit your needs should not be intimidating or stressful; it should be effortless.
Fast paced - Fast Growing - Opportunity for Growth
Great Team Environment - This is a career, not a job!
We promote a workplace of integrity and respect, and we truly care about our employees and their families.
· What does the "Demmer Difference" mean? ****************************
· What's it like to work at Jack Demmer Ford? ****************************
· Career Growth at Jack Demmer Ford: ****************************
Plumbing Manager
Reno, NV job
We are seeking a dynamic and experienced Plumbing Department Manager to lead and oversee the operations of our new plumbing division. This role is critical in ensuring high-quality job execution, effective team leadership, and driving the department toward profit and revenue targets.
Key Responsibilities:
Manage day-to-day operations of the plumbing division, ensuring top-tier service and job quality.
Lead, coach, and develop a team of skilled plumbers, fostering a culture of accountability and performance.
Establish and monitor department goals, focusing on profitability, customer satisfaction, and growth.
Oversee project scheduling, resource allocation, and efficiency improvements.
Manage budgeting, forecasting, and P&L (Profit and Loss) to ensure the financial health and performance of the department.
Collaborate with senior leadership to implement strategies for achieving long-term success and growth.
Qualifications:
Strong background in residential plumbing with hands-on experience.
Proven management experience, with a focus on leading teams to success.
Expertise in budgeting and P&L management.
Ability to work in a fast-paced environment and adapt to challenges.
Excellent communication, organizational, and problem-solving skills.
Benefits:
Competitive annual salary + Bonus
Health insurance: Comprehensive medical, dental, and vision coverage.
Retirement plan: 401(k) with company match.
Paid time off: Generous vacation, holidays, and sick leave.
Training and development: Ongoing opportunities for professional growth and advancement.
Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
Sourcing Specialist, Aerospace
Milwaukee, WI job
We are partnering with an innovative Aerospace and Defense company that is seeking a Sourcing Specialist to join their team based in Milwaukee, WI.
This individual will be responsible for finding repair sources using historical information as well as outside sources like Haystack, technical data, and ILS.
Responsibilities:
Create repair requests for quotations, mail them, and follow up on them (RFQs).
Request quotes for overhaul and repairs.
Complete any necessary price negotiations.
Discuss problematic areas with Sales/Customer Services.
Scan potential repair options for viability.
Establish connections with sources for repairs.
Collect technical data references from repair sources.
Assist with various MRO tasks as needed.
Requirements:
Bachelor's degree or between one and three years of relevant experience
A conscientious attitude and focus on the details.
Strong communication abilities both in writing and verbally.
Skilled with Microsoft Windows applications.
Powerful analytical abilities.
Background in the aerospace or aftermarket is a bonus.
EHS Sustainability Analyst
Ann Arbor, MI job
Job Description
The Sustainability Analyst will be responsible for supporting RealTruck's sustainability initiatives. This position will support the implementation and evolution of the company's
Real Sustainability
strategy, including the management of sustainability data collection and analysis, annual GHG footprinting, energy efficiency and on-site solar assessments and project implementation and corporate sustainability reporting efforts. This position reports directly to the Director of EHS and will be based in Rogersville, MO.
CORE FUNCTIONS
· Manage sustainability data platforms (e.g., VelocityEHS, Gravity) and ensure ongoing collection, tracking, and analysis of sustainability metrics.
· Lead the company's annual GHG inventory, ensuring accuracy, transparency, and alignment with relevant standards and frameworks (e.g., GHG Protocol, CDP).
· Lead energy efficiency initiatives, including on-site solar feasibility assessments, financing analysis and project implementation.
· Analyze and report on sustainability metrics such as waste generation, recycling, packaging, water use, energy consumption, and energy performance improvements.
· Support the preparation of voluntary and regulatory sustainability reports, including compliance with emerging requirements such as CA SB 219.
· Collaborate with cross-functional teams to integrate sustainability considerations into operations, procurement, and product development.
· Conduct financial ROI and cost-benefit analyses for proposed sustainability projects.
· Prepare clear presentations, reports, and dashboards to communicate sustainability performance to leadership, employees, and external stakeholders.
· Stay current on sustainability trends, regulatory requirements, and best practices to ensure Real Truck continues to progress on its journey.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
· Bachelor's degree in Environmental Science, Sustainability, Engineering, Business, or a related field required
· 2-4 years of relevant professional experience in sustainability, ESG reporting, or environmental management, with experience in GHG accounting and foot printing required
Required Licenses
· None.
Skills, Abilities, and Knowledge
· Proficiency in GHG accounting, carbon footprinting, and sustainability reporting standards.
· Experience with ESG/sustainability data management on excel on via software platforms (e.g., Gravity, Persefoni, Watershed, KeyESG, etc.)
· Strong analytical skills, including energy use and sustainability data analysis, ROI and cost-benefit modeling.
· Proficiency with Microsoft Excel (including basic modeling) and PowerPoint (slide deck development).
· Ability to communicate complex sustainability topics in a clear and concise manner, both verbally and in writing.
· Strong project management skills, with the ability to manage multiple priorities and deadlines.
· Demonstrated ability to collaborate effectively across departments and with external stakeholders.
· Knowledge of current and emerging sustainability regulations and frameworks (e.g., NY Climate Corporate Data Accountability Act (CCDAA)).
Travel
· Travel may be required.
COMPETENCIES
· - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
· - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
· - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
· - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
· - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
· - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
· - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
· - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
SUPERVISOR RESPONSIBILITIES
· This position has no supervisory responsibilities.
PHYSICAL REQUIREMENTS
· This position is subject to Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally.
Physical Activities
· This position is subject to the following physical activities: standing, walking, climbing, balancing, stooping, kneeling, crouching, crawling, talking, hearing, and the use of hands, wrists, or fingers in repetitive motions.
Visual Acuity
· The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Work Environment
· This position primarily operates in an office environment but will be require work on the production floor. This role routinely uses standard office equipment.
What's Next?
Please take a moment to provide us with your resume and/or complete our online application. You will quickly receive an acknowledgment that you applied, and we will follow up with you again shortly.
About RealTruck
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 6,000+ associates operate from 35+ facilities across four continents. RealTruck's industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company's omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
Automotive Sales Consultant
Ann Arbor, MI job
Job Description:
AUTOMOTIVE SALES CONSULTANT Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: Sales Representatives are responsible for selling automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers and closing sales. THE PERKS: Competitive Compensation Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay Skills & Qualifications: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Education and Experience: High School Diploma or GED A valid driver's license and satisfactory Motor Vehicle Report (MVR) are required. Essential Duties & Responsibilities: Greets customer on sales floor and determines make, type, and quality of vehicle desired. Explains features and demonstrates operation of vehicle in showroom or on road. Suggests optional equipment for customers to purchase. Research availability of models and optional equipment. Consults with Sales Manager when necessary; never allowing a customer to leave without first consulting with a sales Manager. Works with the Sales Manager to compute and quote sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit. Prepares all related paperwork and applications (e.g., sales slip, credit application, etc.). Delivers new vehicle to customer. This process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty. Maintains a prospect development system. Remains knowledgeable of new products, features, accessories, etc. Attends sales meetings and training sessions (at various locations) as scheduled. Adheres to Company policies and procedures. Meets, or exceeds, written forecast and projected sales numbers. Physical Requirements: While performing the duties of this job, the employee is frequently exposed to outside weather conditions. Regularly required to stand, talk, and hear. Frequently is required to walk and sit. Is potentially exposed to exhaust fumes or other airborne particles. Occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision. THE COMPANY: Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it's not just what you get, it's how you feel. Visit ****************** for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion. LaFontaine Automotive Group is an equal opportunity employer. TIER2
Generator Mechanic
College Park, GA job
The Generator Service Technician is responsible for accurately troubleshooting, repairing, and diagnosing both routine maintenance and emergency services while making repair recommendations to customers. This position will work with other generator service technicians to ensure all work scheduled is performed safely and to the customer's satisfaction. The salary range is determined by experience and skills.
Job Duties:
Service, repair, modify, diagnose, and rebuild standby power generators and fire pump drivers.
Perform failure analysis, emergency field service, and/or repairs for customers.
Service a variety of other brands of power generation equipment.
Operate, drive, and maintain company service trucks and parts inventory on truck.
Check/ repair all supporting systems such as fuel, cooling, and electrical systems.
Operation of load banks and recording of instrumentation.
Keep current on product changes, specifications, and updates.
Work Experience & Qualifications:
3+ Years' experience servicing 8.5kw - 3500kw generators
EGSA Certification (Preferred)
Strong working knowledge of electrical systems, circuitry, and diesel engines
Computer and software skills including Microsoft Office Suite.
Employee Rewards & Benefits:
8 Paid Holidays & 1 Paid Wellness Day
Paid Time Off
Employee Referral Bonus Program
Medical, Dental, and Vision Insurance
401k with a Company Match
Company Paid Training
Growth & Leadership Opportunities
About the Company:
W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies has a broad portfolio of businesses throughout the U.S. and Mexico. Under the long-standing brand, W.W. Williams Companies comprise one of the nation's largest sales and service providers of industrial power products with an extensive network of 44 facilities employing more than 515 service technicians. It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair, transport refrigeration, power generation systems, and supply chain logistics services.
When you join the W.W. Williams team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair, and parts industry, W.W. Williams offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.
Join us for a career where you'll grow personally and professionally in a welcoming, diverse, and inclusive environment.
Competitive wages and benefits. EOE/AAP/M/F/Vets/Disabled, DFWP.
Quality Auditor
Jonesville, MI job
Job Description
Job Summary: Performs quality inspection of parts to determine if they meet customer and company specifications.
Required Education and Experience:
High school diploma or general education degree (GED) and one to two years of related experience/training, or equivalent combination of education and experience
Must have a good knowledge of the English language
Blueprint reading knowledge
Must be familiar with and able to use gaging, precision, and hand tools
Computer proficiency, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
Control Plan and Core Tools Training
IATF Internal Auditor Certification
GD&T knowledge
Excellent decision making, teamwork, and communication skills
Must be self-motivated; must be able to work independently at times
Knowledge of Customer Specific Requirements
Knowledge of ISO 9001/IATF 16949Essential Functions:
Interpret engineering drawings, schematic diagrams, or formulas and confer with management or engineering staff to determine quality and reliability standards
Perform data entry and reporting for findings from CS1 and GP12 areas
Select products for tests at specified stages in production process, and test products for variety of qualities such as dimensions, performance, and mechanical, electrical, or chemical characteristics
Follow documentation and records retention instructions for each ultrasonic test
Set up and perform destructive and nondestructive tests on materials, parts, or products to measure performance, life, or material characteristics
Evaluate data and write reports to validate or indicate deviations from existing standards
Identify, tag, and scrap non-conforming material
Work with the Weld Quality Technicians for doing correlation studies
Communicate escalation of defects reported by production or customer
Inspect product to determine compliance with order specifications, and company's quality control system for compliance with legal requirements
Management of containment process
Audit the performance of operators for conformance to specifications and manufacturing requirements, and report findings
Administer quality alerts
Contact QA staff to initiate containment actions when non-conforming condition is confirmed
Assist with calibrations and annual product validations
Shut down jobs which do not conform to quality standards, and arrange for non-conformance to be corrected
Complete any quality projects, including hand etching parts
Recommend modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability
Record test data, applying statistical quality control procedures
Prepare graphs or charts of data or enters data into computer for analysis
Manage and report on escalation process
Interpret quality standards to production supervisors and operators
Perform any other duties as assigned by the Quality Manager
Abide by all Company polices including, but not limited to the following: Health and Safety, Quality and Environmental Systems, Human Resources policies, and the Martinrea Employee Handbook
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Testing Technician (Automotive)
Dearborn, MI job
Job Description
About Us: Martin Technologies is a global leader in engineering, testing, and manufacturing. With deep roots in motorsports, we deliver innovative solutions for automotive, aerospace, marine, and defense industries.
The Role:
We're hiring a Testing Technician to support validation and performance testing. You'll work hands-on with prototype and production on current and future engine programs.
Responsibilities:
Perform Engine Test on an engine Dyno
Record data and complete test
Inspect and prepare Engine for testing
Troubleshoot mechanical or electrical issues
Analysis Data and determine corrective actions
Ability to perform maintenance on an engine
Requirements:
hands-on automotive experience
Strong mechanical aptitude
Ability to follow procedures and complete documentation
Nice to Have:
Experience with data logging or diagnostic tools
Familiarity with test protocols or lab environments
🔧
Hands-on work with cutting-edge vehicles
| 📈
Career growth opportunities
| 🏁
Motorsports-inspired culture
Apply now and help test the future of transportation.
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Automotive Technician
Hudson, MI job
Job DescriptionAbout Us
MARTIN Technologies is a full-service global engineering and manufacturing company that serves the automotive, aerospace, marine, defense, and motorsports industries. Founded by racing innovator Harold Martin, MARTIN has earned a reputation for performance, precision, and cutting-edge innovation in vehicle development, engine testing, and propulsion systems.
Position Overview
We're hiring an Automotive Technician with basic hands-on experience in engine building, vehicle testing, or engine dyno work. This is a great opportunity to advance your skills while working in a fast-paced environment supporting OEM, motorsports, and defense projects.
If you've spent time working in a shop, rebuilding engines, testing vehicles, or supporting performance upgrades - this role is built for you.
Key Responsibilities
Assist in the disassembly, inspection, and assembly of engines and components
Support engine dyno and chassis dyno operations, including test setups
Prepare vehicles and powertrains for development or validation testing
Perform mechanical measurements, torque specs, and component evaluations
Use basic diagnostic tools, shop equipment, and hand tools
Follow engineering instructions and safety protocols
Maintain accurate records and contribute to a clean, organized lab/workspace
Requirements
Basic hands-on experience in:
Engine building (personal, academic, or professional)
Vehicle testing or dyno work
Powertrain or performance upgrades
Strong mechanical aptitude and troubleshooting skills
Ability to read technical instructions and follow precise procedures
Reliable, detail-oriented, and able to work independently or in a team
Valid driver's license and dependable transportation
Ability to lift 50+ lbs and work on your feet for extended periods
Preferred Qualifications
Trade school, technical certification, or automotive training
Experience with dyno equipment (SuperFlow, AVL, etc.)
Familiarity with data acquisition systems, sensors, or engine management
Exposure to performance tuning, race vehicles, or advanced vehicle platforms
What You'll Get
Hands-on experience with advanced propulsion systems and testing tools
Opportunities to grow into senior technician, dyno lead, or test engineering roles
Competitive pay and benefits package (health, dental, vision, PTO)
A culture of innovation, speed, and technical excellence
Work with elite teams in OEM, defense, and motorsports environments
Ready to take your skills to the next level? Apply now and join the team powering the future of performance and mobility.
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Universal Home Tech-In Training(Job Number: 1513583)
Cox Enterprises job in New Orleans, LA
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider.
Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is currently seeing a Universal Home Technician to play a pivotal role in the continued stability and growth of our organization.
As a Universal Home Technician, you will serve as a front-line representative of the Cox brand and be a key member of a supportive, service-oriented team that:
Installs, disconnects, reconnects, adds, changes, and troubleshoots video, telephony, and high-speed Internet services at customer locations.
Educates customers regarding their existing and new services, promotes other Cox services, and proposes solutions to customer problems.
Takes whatever actions are required to deliver a great customer experience.
Lives the Cox Values, by completing work to the highest quality standard in the most productive manner.
Unleash your potential with Cox Communications as an Universal Home Technician, where you'll be enhancing the lives of Cox customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Keep reading to learn more about the role and to apply to join the Cox Communications team today!
Primary Responsibilities and Essential Functions
Drives Company vehicle between office, warehouse, and work sites.
Works outside on a customer's premises or within a customer's home.
Works on regularly scheduled days as well as unscheduled days and beyond regular work hours, as required. Reports to a Field Service Supervisor.
Follows all Company standard safety practices in the course of performing work activities.
Prepares for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed.
Maintains company truck and other equipment per service requirements and safety guidelines.
Drives a company truck between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies.
Monitors Workforce Administration System (WFA) throughout the day for information regarding changes to work schedule and for information about current installation.
Communicates with dispatch (via WFA, radio, phone) for connection assistance, status on current install or new service requests.
Consults with supervisor and other technicians for advice and assistance as needed.
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
Educates customers in the use of installed products.
Promotes Cox services to generate new accounts, service upgrades or additional services by explaining the advantages of additional products and services
Explains waivers, agreements, customer release forms.
Completes work order on paper or WFA in accordance with Company standards.
Ensures that customer completes invoice. Explains charges and billing procedures. May also collect money/payment from customer (local practices vary).
Cleans work area upon completion of job.
Participates in team meetings as scheduled.
Attends job-related training that may include initial training, refresher training, product and service updates.
Applies knowledge and skills acquired through follow-up training to the relevant aspects of their work activities.
Completes paperwork accurately, and reports and records work order status updates via WFA/ARU and/or Dispatch.
Follows procedures to deposit and close out batches (when applicable).
Works on regularly scheduled days as well as unscheduled days and beyond regular work hours due to customer or operational demands.
Installation: Installs, upgrades, and/or disconnects Cox broadband products and services including video, telephony, and HSI following prescribed procedures. Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
Troubleshooting: Attempts to identify and remedy sources of video, telephone, and HIS service or customer-perceived problems.
Works with alarms, low voltage electricity, and color-coded wires.
Qualifications
Minimum
18 years of age
Valid state driver's license and a good driving record
Minimum of one year of work experience in at least one of the following areas: structured wiring (e.g., new construction electrical, low voltage wiring, home entertainment system wiring); field service installation and repair in voice (telephony); data (HSI), or video (RF/cable).
Minimum of one year of direct customer service experience
PC and Windows software skills
Stable work history
Able to work required shifts and overtime (if necessary)
Spanish proficiency desirable in some locations
Preferred
High school degree or GED equivalent preferred; post-high school education a plus
5+ years of experience specifically in service installation and repair in multiple service provider and/or telecommunications environment.
Physical Requirements
Ability to carry and use tools and equipment
Ability to complete documentation, and inspect, install, and repair materials and equipment
Ability to locate work sites
Requisite ability required to drive motor vehicle
Adequate ability to distinguish different colors of wire
Ability to communicate in person and by telephone
Ability to bend, stoop, and crawl
Ability to lift up to 70 pounds to lift, position, and carry 28-foot extension ladder
Ability to climb ladders and/or utility poles and work in high places
Ability to work in small places (such as crawl spaces and attics)
Ability to tolerate temporary exposure to fumes, airborne particles, and extreme, non-weather-related heat
Ability to work outdoors
Additional Information
Your Career at Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.