Facilitator jobs at CoxHealth - 178 jobs

Required Experience/Specialized Skills: Bachelor's degree. 5 years of progressively responsible experience management and or/leadership roles. A minimum of three years of lean management engineering experience. A comprehensive understanding of lean management tools and transformation, management engineering, process redesign, change management and/or continuous quality improvement related methodology and tools. Experience leading and facilitating work teams, with superior facilitation, interpersonal, verbal, and written communication skills. Demonstrated ability to conduct and interpret quantitative and qualitative analysis. Proficiency with\: MS Word, PowerPoint, Excel and Visio. Preferred Experience/Education/Course(s)/Training/Specialized Skills: Master's degree. Experience within a multi-facility health care system. Association for Manufacturing Excellent, American Society for Quality or equivalent Certification. This is a full time, benefit eligible salaried position (80 hours every two weeks) and is partial remote. The candidate must be local in San Diego. This position is eligible to participate in the Manager Incentive Plan. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. The Senior Value by Design Facilitator is responsible for the oversight and leadership of the activities and functions of either one or two departments within a single business unit or a sub-section (department) within a functional line for the system. Participates in establishing and ensures achievement of the organization's strategic objective and leads strategic efforts of assigned areas. Provides functional expertise essential to support department directors and managers and/or executive team. Oversees budget for assigned areas. Directs standards of practice and process improvement activities. Oversees staffing matrices and possesses authority to hire, conduct performance evaluations, and discipline employees. Directs policy and procedure formation for guiding and supporting the provisions of the service. #LI-JS1

Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This is a full time, benefit eligible salaried position (80 hours every two weeks) and is partial remote. The candidate must be local in San Diego. This position is eligible to participate in the Manager Incentive Plan. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. The Senior Value by Design Facilitator is responsible for the oversight and leadership of the activities and functions of either one or two departments within a single business unit or a sub-section (department) within a functional line for the system. Participates in establishing and ensures achievement of the organization's strategic objective and leads strategic efforts of assigned areas. Provides functional expertise essential to support department directors and managers and/or executive team. Oversees budget for assigned areas. Directs standards of practice and process improvement activities. Oversees staffing matrices and possesses authority to hire, conduct performance evaluations, and discipline employees. Directs policy and procedure formation for guiding and supporting the provisions of the service. #LI-JS1 Required Experience/Specialized Skills: * Bachelor's degree. * 5 years of progressively responsible experience management and or/leadership roles. * A minimum of three years of lean management engineering experience. * A comprehensive understanding of lean management tools and transformation, management engineering, process redesign, change management and/or continuous quality improvement related methodology and tools. * Experience leading and facilitating work teams, with superior facilitation, interpersonal, verbal, and written communication skills. * Demonstrated ability to conduct and interpret quantitative and qualitative analysis. * Proficiency with: MS Word, PowerPoint, Excel and Visio. Preferred Experience/Education/Course(s)/Training/Specialized Skills: * Master's degree. * Experience within a multi-facility health care system. * Association for Manufacturing Excellent, American Society for Quality or equivalent Certification. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $62.80-$91.07/hour

Are you an empathetic person who loves helping others through challenges? Are you passionate about providing underserved populations with behavioral healthcare that is dignified, empathetic, and nonjudgmental? Are you a confident leader as well as an excellent listener? Then come join our team of innovative behavioral healthcare workers who are dedicated to giving hope, building health, and changing lives for those in need. As a Facilitator/Clinician for Project ENSURE, your primary task will be leading behavioral health classes onsite at two Santa Clara County jails (Elmwood Correctional Complex, Milpitas, and Santa Clara County Main Jail, Downtown San Jose) for incarcerated participants who are motivated to make positive changes in their lives. By engaging participants in these classes, you will help them develop emotional tools that are universally useful at any point in their lives. These skills can help participants cope with stressors of incarceration, handle emotional issues that arise as they transition back to their communities after incarceration, and prevent a return to criminal behavior in the future. Your work within Project ENSURE will help prevent recidivism (i.e., return to incarceration) and improve the health and wellbeing of the participants and our communities. You will also have the benefit of working with a team of enthusiastic, experienced professionals who will provide clinical supervision to help you grow and will work with you to create a flexible schedule that works for your life. NOTE ON COVID-19 MEASURES: Interviews for this position will take place remotely over Zoom. Currently, the tasks of this position are to be performed remotely and will be until public health authorities deem congregate living settings to be safe for visitation. HealthRIGHT 360 and AARS care deeply about the safety of our employees and we strive to provide healthy working conditions for all staff. Key Responsibilities Primary Responsibilities: Facilitate and engage participants in behavioral health classes utilizing evidence-based curricula (such as Seeking Safety, Dialectical Behavioral Therapy, Mindfulness-Based Relapse Prevention, Interactive Journaling Life Skills, and others). Welcome new participants and orient them to Project ENSURE. Consistently uphold program standards when working with clients. Maintain timely and accurate documentation of services. Other duties as assigned. Education and Knowledge, Skills and Abilities Education, Certifications, and Registrations: California Consortium of Addiction Programs and Professionals (CCAPP) registration or certification and/or Board of Behavioral Sciences (BBS) registration. Must be First Aid and CPR certified within sixty (60) days of employment. Valid California driver's license. Experience: At least two (2) years of experience providing behavioral health counseling and treatment services. Desired: at least two (2) years of experience providing services for criminal justice-involved individuals, including in custodial settings. Skills, Knowledge, and Abilities: Knowledge of theoretical orientations (e.g., trauma-informed service delivery, Cognitive Behavioral Therapy). Knowledge of cultural stigmas surrounding counseling and treatment services. Knowledge of principles and techniques of social work, crisis intervention, client-centered counseling, and group facilitation. Ability to maintain a flexible work schedule; some evenings and weekends required. Ability to utilize supervision and build on skills critical to the job functions. Ability to organize, schedule, and efficiently use time to complete all duties and responsibilities assigned. Desired: bilingual in one or more of the County threshold languages, including Spanish, Vietnamese, Tagalog, Mandarin, and Cantonese. Background Clearance Must pass Department of Justice Live Scan clearances. Must not be on active parole or probation. Benefits: Salary is commensurate with experience. HealthRIGHT 360 offers a comprehensive benefits package that includes medical (including chiropractic and acupuncture), dental, vision, paid holidays, PTO, and more! Tag: IND100.

Full-time Description Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran congregations in San Diego came together to discuss how to better assist families in need. They began discussing how to form a Welfare Commission. Their vision expanded when they came together with another group of Lutheran congregations in Los Angeles, having the very same conversation. Lutheran Social Services of Southern California was officially incorporated in 1946 as a 501(c)(3) non-profit social service agency. The mission has stayed true to its earliest beginnings, to be a servant to those in need. Today LSSSC serves thousands of individuals and families throughout Southern California with over 70 different programs/services at nearly 20 different locations. We are part of the Lutheran Services in America (LSA) network and strive to serve those in need with dignity and respect. Lutheran Social Services of Southern California's Mission: Ignited by faith, we live out God's love by embracing, equipping, and empowering vulnerable people in Southern California. Position Summary: The Facilitator is responsible for the primary contact with the Family, the development of the Child and Family Care Plan, and the coordination of services. Together with the client's Family and their natural team members, the Facilitator serves as the hub of the process and collaboratively orchestrates the development of the Individualized Child and Family Plans. Requirements Essential Duties and Responsibilities include the following: 1. Conducts the initial face-to-face meeting, ensuring all team members are present. Coordinates services, including discussion of goals, process, the role of referring agency, expectations of family/caregiver, expectations for the child, development of the child/family team, safety issues, and stability of housing, childcare, and respite needs. 2. Facilitates the development and completion of: a. An initial 24-hour Safety Plan. b. An Individualized Care Plan within 60 days. 3. Attends, coordinates, and takes the lead in all meetings of the Child/Family team: a. Provides CFTM form, including the formal/informal status of each member. b. Review accomplishments since the previous meeting. c. Discuss the provision and quality of activities. d. State the strengths and needs. e. Reassigns uncompleted tasks. f. Restates assignments at the end of the meeting, including deadlines in writing. 4. Provides Transportation in an insured company vehicle(s) to and from meetings, appointments, and services. 5. Ensure linkage and continuity of care as children transition out of the program. 6. Maintains Mental Health charts at the standards delineated by the Department of Behavioral Health, the program, and any other government regulatory agencies by using the Electronic Health Record (EHR). 7. Provides or secures support and crisis/emergency services by proactive crisis prevention planning, continual review/revision of the Safety plan, and through direct face-to-face contact, by phone or other communication systems. 8. Ensures that all required testing and surveys for child/family team members are completed and submitted to the Quality Assurance officer. 9. Participate in the rotating On-Call Schedule for the program, which includes the Family Urgent Response System (FURS) for the Success First Program only. 10. Work a flexible schedule, with the ability to offer In-Person services to clients during the evening, weekend, and holiday hours out in the field or client's residence. 11. Using the On-Call schedule for the program, be available to address the regular and emergency needs of the clients, including emergency response availability, call back staff, and offer support for in-person crisis response during and after regular working hours. 12. Attend all training (both internal and external) as required by the contractor, the Clinical Supervisor, or other LSSSC management. 13. Meet and maintain specific program target productivity goals as assigned. Manage workload to meet program target goals by the end of each month and the fiscal year. 14. Maintains client list every month, including but not limited to removal of clients not being seen, the addition of clients being seen, closing clients who are non-compliant with services in a timely fashion, and assurance that clients are seen within the Plan of Care (POC) and clinical guidelines. 15. Document in the Electronic Health Record (EHR) clinical follow-up for no-show clients with attempted phone contact the same day. 16. Participate in Chart Monitoring/Review as assigned. 17. Provide accurate statistical information on client care as requested within assigned deadlines. 18. Respond to County and LSSSC plan of improvement for corrective action within one week of receipt. 19. Engage in continuous and open communication with the Clinical Supervisor and Clinic Director regarding clients, problems with documentation, and any other issue which arises while providing services. 20. Fulfill other duties as assigned by the Clinical Supervisor, Clinic Director, or Management Personnel. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be arranged to enable individuals with disabilities to perform essential functions. Education/Experience: The Facilitator must possess/maintain/be actively pursuing a Master's degree in a field related to mental health services, a current California Driver's License, and 100/300 car insurance. General Qualifications: Willingness to be open to learning and growing. Maturity of judgment and behavior. Maintains high standards for work areas and appearance. Attends work and shows up for a scheduled shift on time with satisfactory regularity considering LSSSC time and attendance policy and/or client operating hours. Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status) Skills/Aptitude: Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential. Ability to maintain a positive attitude. Ability to communicate with co-workers and other departments with professionalism and respect. Ability to maintain a professional relationship with all co-workers, vendor representatives, directors, specialists, customers, and client representatives. Ability to provide clear directions and respond accordingly to employees. Must have basic phone and computer skills (email, texting, etc.). Good attention to detail. Ability to work well under pressure. Excellent oral and written communication skills. Excellent management and organizational skills. Ability to work well alone and in a team. Certificates and Licenses: A valid California driver's License. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Generally, in an indoor setting, however, they may participate in outside activities and events. The varying schedule includes evenings, holidays, weekends, and extended hours as business dictates. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must regularly lift and move up to 35 pounds and occasionally lift/move 40 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is frequently required to stand, walk; sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. Additional work conditions may be explicitly added to the work location. Salary Description $24.00-$27.00/hour

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to department leadership with minimal supervision, the Quality Improvement (QI) Facilitator II works closely with front line leaders, external partners, and organizational teams to plan, organize, facilitate, and lead quality improvement projects. The QI Facilitator II has a strong understanding of IEHP's strategic priorities and organizational goals and supports these goals through the development and implementation of QI program activities. The QI Facilitator II will skillfully use techniques of system design, project management, continuous quality improvement (e.g., brainstorming, cause and effect analysis, root cause analysis), outcomes measurements, and data analysis to support the development, implementation, and oversight of QI programs. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Lead the facilitation for all levels of IEHP staff, hospital teams, and workgroups in the development and implementation of performance improvement initiatives related to successes in reaching established goals. Oversee and monitor the development, implementation, and outcomes of quality improvement programs. Prepare and present regulatory and committee, and other reports summarizing QI initiatives and the success and/or progress in reaching established goals. Apply and teach standardized QI concepts and techniques to achieve established quality goals for both internally and externally developed quality improvement programs. Lead and support ongoing development of shared organizational and external stakeholders' quality improvement infrastructure including system design, identification of organizational QI initiatives, tracking of project evaluations/studies, tools, and resources for project monitoring. Utilize subject matter expertise to assess and identify quality gaps and opportunities, facilitate quality improvement initiatives within the organization, and ensure timely project completion and expected outcomes. Translate data into meaningful information, draws conclusions, and relates findings to industry standards. Provides recommendations to departmental stakeholders and QI Leadership Team regarding performance gaps, program implementation, and performance outcomes in order to maintain an effective QI Program Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Minimum of four (4) years demonstrated experience requierd, at a professional level, in process/project management including participation in quality improvement projects or operations Prior experience in the health care setting preferred Master's degree (preferably in Public Health, Health Administration, Public Administration, or other healthcare related focus) from an accredited institution required Project Management Professional (PMP) Certification, Certified Professional of Healthcare Quality (CPHQ), or other recognized quality improvement certificate preferred Key Qualifications Strong working knowledge of: Healthcare quality performance and measurement sets including CMS quality withhold, Managed Care Accountability Set, NCQA Quality Improvement Standards and HEDIS Project management techniques, tools of continuous improvement, and work process redesign Standard coding sets used in quality measurement including ICD-10, CPT, CPT Category II, HCPCS, LOINC, NDC Strong analytical and critical thinking skills Proficient in all Microsoft Office applications, with an emphasis on Excel, PowerPoint, and Visio Strong communication skills (verbal, written and listening) with ability to interact effectively Ability to successfully apply facilitation techniques to quality improvement project teams to achieve optimal outcomes Possesses problem solving, conflict management, and team building skills in order to ensure a productive work environment and achievement of quality goals Skilled in reading and interpreting data Ability to: Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Successfully apply facilitation techniques to quality improvement project teams to achieve optimal potential Exhibit high attention to detail Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA) Pay Range USD $91,249.60 - USD $120,910.40 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the general direction of department leadership, the Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Transformation Facilitator partners with leaders to drive organizational change, guiding Transformation work, and fostering a culture of continuous improvement. They will also influence others to embed lean thinking in leaders, accelerate Transformation, and deliver measurable business outcomes that enhance efficiency, quality, and value. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Transformation Leadership: Serve as a trusted advisor & coach to leaders and Team Members on Transformation thinking, tools, and behaviors. Develop Lean Champions throughout the organization with targeted training, mentorships, and skill-building activities. Champion the development of a continuous improvement mindset and guide departments in designing & implementing management systems that sustain results. Facilitation & Coaching, Problem Solving: Lead the facilitation of improvement projects and events of a complex nature with minimal oversight, including preparation, execution, implementation, and sustainment. Meet quality standards and the production of expected deliverables during all phases of the event and project life cycle. Facilitation & Coaching, Managing for Daily Improvement (MDI): Support the development of Managing for Daily Improvement (MDI) practices throughout the enterprise for a linked checking system and a linked learning system that connects senior management work to that of the front lines and improve operations, efficiencies, and outcomes. Stakeholder Management: Collaborate extensively with Executive Sponsor, Business Owner, Process Owners, Team Leads, and other appropriate partners to gather requirements, understand needs and ensure initiatives are connected to strategic goals. Leadership in the Gemba: Use data, metrics, and observations in the Gemba to identify improvement opportunities, measure impact, and Plan Do Check Act (PDCA) as needed to drive operational excellence. Lead key improvement efforts across enterprise-wide value streams using established Lean best practices, standard work processes, methods, and tools. Change Management Leadership: Address organizational resistance to change management by building trust and demonstrating the value of new processes and methodologies. Coach, demonstrate, and reinforce change management principles in events and in the Gemba. Support Performance Tracking: Ensure implementation and management system as part of all Kaizen events to support sustainability. Coach and mentor Leadership teams in establishing and maintaining the strategic focus area, action plans, dashboards, and linked measurement system to execute the work. Support leaders in achieving measurable improvements, translating operational data into insights that drive action & accountability. A3 Thinking Proficiency: Demonstrate advanced proficiency and lead teams in applying A3 problem-solving methodology to define issues, analyze root causes, develop countermeasures, and track outcomes. Coach leaders and staff to build disciplined thinking, structured communication, and data-driven decision-making capability. Leverage lean tools and demonstrate strong proficiency with tool enhancement, maintaining strong Lean principles. Capability Tracking: Develop & deliver training programs, coach in the Gemba, and perform just in time training (JIT) to promote data-driven decision making and standardized problem solving throughout the enterprise, reinforcing the culture of developing problem solvers throughout the organization. Communication & Consensus Building: Effectively communicate Transformational objectives, strategies, and outcomes to diverse audiences with varying Lean competencies. Be adaptable in coaching approaches and agile in adapting to changing environments and stakeholders. Perform any other duties as required to ensure Health Plan operations and department needs are successful. Qualifications Education & Requirements Three (3) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and three (3) years in a dedicated Lean role required Experience leading change management initiatives Project Management experience required Experience with advanced Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover Experience leading VSA, RIE, Process Mapping, and Discovery with limited support. Prior health care experience preferred Bachelor's degree from an accredited institution required. In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Master's degree from an accredited institution preferred Certified trainer or group facilitator preferred Key Qualifications Strong knowledge, familiarity, and aptitude in the following: Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems Use of small group and adult learning techniques Proficiency with Change Management principles preferred Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution. Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ) Skilled in teaching improvement concepts and principles to diverse audiences from Senior Leaders to frontline staff Must be able to assess learning styles and modify approaches to meet the need of the moment or learning style Excellent project and time management skills Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers Strong communication skills (verbal, written and listening) Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process Strong analytical and critical thinking skills Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.). Proven ability to: Interact effectively Be comfortable speaking in public speaking and to a varied audience Possess a problem-solving mindset Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Possess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $80,059.20 - USD $106,059.20 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Under the general direction of department leadership, the Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Transformation Facilitator partners with leaders to drive organizational change, guiding Transformation work, and fostering a culture of continuous improvement. They will also influence others to embed lean thinking in leaders, accelerate Transformation, and deliver measurable business outcomes that enhance efficiency, quality, and value. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. * Competitive salary * Hybrid schedule * State of the art fitness center on-site * Medical Insurance with Dental and Vision * Life, short-term, and long-term disability options * Career advancement opportunities and professional development * Wellness programs that promote a healthy work-life balance * Flexible Spending Account - Health Care/Childcare * CalPERS retirement * 457(b) option with a contribution match * Paid life insurance for employees * Pet care insurance Education & Requirements * Three (3) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and three (3) years in a dedicated Lean role required * Experience leading change management initiatives * Project Management experience required * Experience with advanced Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover * Experience leading VSA, RIE, Process Mapping, and Discovery with limited support. * Prior health care experience preferred * Bachelor's degree from an accredited institution required. * In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position * This experience is in addition to the minimum years listed in the Experience Requirements above * Master's degree from an accredited institution preferred * Certified trainer or group facilitator preferred Key Qualifications * Strong knowledge, familiarity, and aptitude in the following: * Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems * Use of small group and adult learning techniques * Proficiency with Change Management principles preferred * Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution. Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ) * Skilled in teaching improvement concepts and principles to diverse audiences from Senior Leaders to frontline staff * Must be able to assess learning styles and modify approaches to meet the need of the moment or learning style * Excellent project and time management skills * Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers * Strong communication skills (verbal, written and listening) * Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint * Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process * Strong analytical and critical thinking skills * Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level * Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.). * Proven ability to: * Interact effectively * Be comfortable speaking in public speaking and to a varied audience * Possess a problem-solving mindset * Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment * Possess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range * $80,059.20 USD Annually - $106,059.20 USD Annually

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to department leadership, the Senior Transformation Facilitator serves as a strategic partner in driving organizational excellence and advancing enterprise-wide transformation initiatives. The Senior Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Senior Transformation Facilitator will coach leaders and teams at all levels to strengthen operational effectiveness, align initiatives with strategic priorities, and foster a culture of continuous improvement, innovation, and accountability. Acting as a change leader, this position bridges strategy and execution by enabling data-driven decision-making, overcoming barriers, and ensuring that transformation efforts deliver measurable impact for the organization and those it serves. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Enterprise Transformation Leadership: Lead strategically linked transformation initiatives, ensuring alignment across enterprise priorities while fostering synergy between departments, processes, and teams to maximize organizational impact. Strategic Transformation Leadership: Partner with executives and senior leaders to design, align, and executive enterprise-wide transformation initiatives that advance organizational strategy, strengthen management systems, and foster a sustainable culture of continuous improvement. STAR Team Operational Excellence: Support System Transformation & Re-Engineering leadership with internal Hoshin Kanri by proposing, facilitating, and sustaining annual priorities that align with operational excellence goals to deliver measurable organization impact. Stakeholder Management: Engage and influence senior leaders by constructively challenging assumptions, fostering critical dialogue, and guiding decision-making to ensure transformation initiatives achieve enterprise-wide outcomes. Leadership in the Gemba: Coach, support, and challenge leaders in the Gemba to create synergy between multiple divisions and reinforce data-driven decisions. Use data, metrics, and observations in the Gemba to identify and propose improvement opportunities, measure impact, and Plan Do Check Act (PDCA) as needed to drive operational excellence. Enterprise Enablement: Anticipate and address systemic barriers to transformation by engaging senior leaders, mobilizing resources, and creating enterprise-wide solutions that accelerate progress and sustainment. Influence prioritization of overcoming barriers, problem-solving, and resource deployment in collaboration with leadership in the Gemba. Facilitation & Coaching: Lead the facilitation of complex, cross-functional transformation initiatives that drive enterprise-level outcomes. Apply advanced facilitation techniques to navigate ambiguity, manage stakeholder dynamics, and ensure alignment with strategic objectives. Coach and empower leaders to strengthen their problem-solving, execution, and change leadership capabilities. Guide the team through all phases of improvement cycle- ensuring disciplined planning, effective execution, impactful implementation, and sustainment. A3 Thinking Proficiency: Demonstrate mastery in applying A3 problem-solving methodology to diagnose complex, enterprise-level challenges. Lead others in defining systemic issues, identifying root causes, and developing sustainable countermeasures that drive measurable business impact. Mentor and coach peers and leaders in structured thinking, data-driven decision-making and disciplined execution. Leverage lean tools and demonstrate strong proficiency with tool enhancement, maintaining strong Lean principles. Communication & Consensus Building: Effectively communicate Transformational objectives, strategies, and outcomes to diverse audiences with varying Lean competencies. Be adaptable in coaching approach and agile in adapting to changing environments and stakeholders. Lead dynamic and ambiguous transformation initiatives by applying high emotional intelligence to build trust, navigate resistance, and foster alignment across diverse stakeholders. Operational Data Analysis & Insights: Perform data analyses to support process improvement initiatives by identifying appropriate data analysis tools and approach to assess system or process performance; determining suitable data gathering and analysis methods. Own and report on key performance indicators related to transformation impact across business units. Subject Matter Expert & Guidance: Act as department Subject Matter Expert (SME) and trusted advisor to peers. Strengthen team capability and alignment, fostering a culture of collaboration, shared learning, and mutual support by building strong internal relationships and promoting consistent, high-quality execution of transformation initiatives across the department. Perform any other duties as required to ensure Health Plan operations and department needs are successful. Qualifications Education & Requirements Five (5) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and five (5) years in a dedicated Lean role required Experience leading change management initiatives at an enterprise level required Project Management experience required Experience with advance Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover Experience leading VSA, RIE, Process Mapping, and Discovery Prior health care experience preferred Bachelor's degree from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Master's degree from an accredited institution preferred Certified trainer or group facilitator preferred Key Qualifications Advanced comprehensive knowledge, familiarity, and aptitude in the following: Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems. The use of small group and adult learning techniques Applied Data Analysis Change Management principles. Understanding of interdependencies with cross-functional stakeholders and business implications of decisions Demonstrated ability to build trust, influence stakeholders at all levels, and navigate difficult conversations with tact and professionalism to drive alignment, resolve conflict, and accelerate transformation outcomes Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ) Skilled in teaching improvement concepts and principles to diverse audiences from Executive Leaders to frontline staff. Must be able to assess learning styles and modify approach to meet the need of the moment or learning style Excellent project and time management skills. Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers Strong communication skills (verbal, written and listening). Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process Strong analytical and critical thinking skills Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.). Proven ability to: Interact effectively Be comfortable with public speaking and to varied audiences Possess a problem-solving mindset Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Possess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $104,041.60 - USD $137,841.60 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Reporting to department leadership, the Senior Transformation Facilitator serves as a strategic partner in driving organizational excellence and advancing enterprise-wide transformation initiatives. The Senior Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Senior Transformation Facilitator will coach leaders and teams at all levels to strengthen operational effectiveness, align initiatives with strategic priorities, and foster a culture of continuous improvement, innovation, and accountability. Acting as a change leader, this position bridges strategy and execution by enabling data-driven decision-making, overcoming barriers, and ensuring that transformation efforts deliver measurable impact for the organization and those it serves. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. * Competitive salary * Hybrid schedule * State of the art fitness center on-site * Medical Insurance with Dental and Vision * Life, short-term, and long-term disability options * Career advancement opportunities and professional development * Wellness programs that promote a healthy work-life balance * Flexible Spending Account - Health Care/Childcare * CalPERS retirement * 457(b) option with a contribution match * Paid life insurance for employees * Pet care insurance Education & Requirements * Five (5) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and five (5) years in a dedicated Lean role required * Experience leading change management initiatives at an enterprise level required * Project Management experience required * Experience with advance Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover * Experience leading VSA, RIE, Process Mapping, and Discovery * Prior health care experience preferred * Bachelor's degree from an accredited institution required * In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position * This experience is in addition to the minimum years listed in the Experience Requirements above * Master's degree from an accredited institution preferred * Certified trainer or group facilitator preferred Key Qualifications * Advanced comprehensive knowledge, familiarity, and aptitude in the following: * Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems. * The use of small group and adult learning techniques * Applied Data Analysis * Change Management principles. * Understanding of interdependencies with cross-functional stakeholders and business implications of decisions * Demonstrated ability to build trust, influence stakeholders at all levels, and navigate difficult conversations with tact and professionalism to drive alignment, resolve conflict, and accelerate transformation outcomes * Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution * Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ) * Skilled in teaching improvement concepts and principles to diverse audiences from Executive Leaders to frontline staff. Must be able to assess learning styles and modify approach to meet the need of the moment or learning style * Excellent project and time management skills. Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers * Strong communication skills (verbal, written and listening). Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint * Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process * Strong analytical and critical thinking skills * Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level * Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.). * Proven ability to: * Interact effectively * Be comfortable with public speaking and to varied audiences * Possess a problem-solving mindset * Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment * Possess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range * $104,041.60 USD Annually - $137,841.60 USD Annually

The Facilitator is responsible for the primary contact with the Family, the development of the Child and Family Care Plan, and the coordination of services. Together with the client's Family and their natural team members, the Facilitator serves as the hub of the process and collaboratively orchestrates the development of the Individualized Child and Family Plans. Requirements Essential Duties and Responsibilities include the following: 1. Conducts the initial face-to-face meeting, ensuring all team members are present. Coordinates services, including discussion of goals, process, the role of referring agency, expectations of family/caregiver, expectations for the child, development of the child/family team, safety issues, and stability of housing, childcare, and respite needs. 2. Facilitates the development and completion of: a. An initial 24-hour Safety Plan. b. An Individualized Care Plan within 60 days. 3. Attends, coordinates, and takes the lead in all meetings of the Child/Family team: a. Provides CFTM form, including the formal/informal status of each member. b. Review accomplishments since the previous meeting. c. Discuss the provision and quality of activities. d. State the strengths and needs. e. Reassigns uncompleted tasks. f. Restates assignments at the end of the meeting, including deadlines in writing. 4. Provides Transportation in an insured company vehicle(s) to and from meetings, appointments, and services. 5. Ensure linkage and continuity of care as children transition out of the program. 6. Maintains Mental Health charts at the standards delineated by the Department of Behavioral Health, the program, and any other government regulatory agencies by using the Electronic Health Record (EHR). 7. Provides or secures support and crisis/emergency services by proactive crisis prevention planning, continual review/revision of the Safety plan, and through direct face-to-face contact, by phone or other communication systems. 8. Ensures that all required testing and surveys for child/family team members are completed and submitted to the Quality Assurance officer. 9. Participate in the rotating On-Call Schedule for the program, which includes the Family Urgent Response System (FURS) for the Success First Program only. 10. Work a flexible schedule, with the ability to offer In-Person services to clients during the evening, weekend, and holiday hours out in the field or client's residence. 11. Using the On-Call schedule for the program, be available to address the regular and emergency needs of the clients, including emergency response availability, call back staff, and offer support for in-person crisis response during and after regular working hours. 12. Attend all training (both internal and external) as required by the contractor, the Clinical Supervisor, or other LSSSC management. 13. Meet and maintain specific program target productivity goals as assigned. Manage workload to meet program target goals by the end of each month and the fiscal year. 14. Maintains client list every month, including but not limited to removal of clients not being seen, the addition of clients being seen, closing clients who are non-compliant with services in a timely fashion, and assurance that clients are seen within the Plan of Care (POC) and clinical guidelines. 15. Document in the Electronic Health Record (EHR) clinical follow-up for no-show clients with attempted phone contact the same day. 16. Participate in Chart Monitoring/Review as assigned. 17. Provide accurate statistical information on client care as requested within assigned deadlines. 18. Respond to County and LSSSC plan of improvement for corrective action within one week of receipt. 19. Engage in continuous and open communication with the Clinical Supervisor and Clinic Director regarding clients, problems with documentation, and any other issue which arises while providing services. 20. Fulfill other duties as assigned by the Clinical Supervisor, Clinic Director, or Management Personnel. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be arranged to enable individuals with disabilities to perform essential functions. Education/Experience: The Facilitator must possess/maintain/be actively pursuing a master's degree in a field related to mental health services, a current California Driver's License, and 100/300 car insurance. General Qualifications: • Willingness to be open to learning and growing. • Maturity of judgment and behavior. • Maintains high standards for work areas and appearance. • Attends work and shows up for a scheduled shift on time with satisfactory regularity considering LSSSC time and attendance policy and/or client operating hours. • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status) Skills/Aptitude: • Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential. • Ability to maintain a positive attitude. • Ability to communicate with co-workers and other departments with professionalism and respect. • Ability to maintain a professional relationship with all co-workers, vendor representatives, directors, specialists, customers, and client representatives. • Ability to provide clear directions and respond accordingly to employees. • Must have basic phone and computer skills (email, texting, etc.). • Good attention to detail. • Ability to work well under pressure. • Excellent oral and written communication skills. • Excellent management and organizational skills. • Ability to work well alone and in a team. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Communication: Must be able to communicate clearly and effectively with clients and staff. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should know Microsoft Office software and Excel Spreadsheet software. Certificates and Licenses: A valid California driver's License. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Generally, in an indoor setting, however, they may participate in outside activities and events. The varying schedule includes evenings, holidays, weekends, and extended hours as business dictates. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must regularly lift and move up to 35 pounds and occasionally lift/move 40 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is frequently required to stand, walk; sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. Additional work conditions may be explicitly added to the work location. Salary Description $24.00-25.75

Are you an empathetic person who loves helping others through challenges? Are you passionate about providing underserved populations with behavioral healthcare that is dignified, empathetic, and nonjudgmental? Are you a confident leader as well as an excellent listener? Then come join our team of innovative behavioral healthcare workers who are dedicated to giving hope, building health, and changing lives for those in need. As a Facilitator/Clinician for Project LEARN, your primary task will be leading behavioral health classes onsite at two Santa Clara County jails (Elmwood Correctional Complex, Milpitas, and Santa Clara County Main Jail, Downtown San Jose). As well as for participants from the Reentry community, who have been recently released from jail. These participants are motivated to make positive changes in their lives. By engaging participants in these classes, you will help them develop emotional tools that are universally useful at any point in their lives. These skills can help participants cope with stressors of incarceration, handle emotional issues that arise as they transition back to their communities after incarceration, and prevent a return to criminal behavior in the future. Your work within Project LEARN will help prevent recidivism (i.e., return to incarceration) and improve the health and wellbeing of the participants and our communities. You will also have the benefit of working with a team of enthusiastic, experienced professionals who will provide clinical supervision to help you grow and will work with you to create a flexible schedule that works for your life. Key Responsibilities Facilitate and engage participants in behavioral health classes utilizing evidence-based curricula (such as Seeking Safety, Dialectical Behavioral Therapy, Mindfulness-Based Relapse Prevention, Interactive Journaling Life Skills, Thinking for a Change, and others). Provide these services in person at Santa Clara County Elmwood Correctional Facility, Main Jail, Office of Reentry, as well as virtually. Create lesson plans using the curriculum. This includes providing handouts, creating power point presentations, modifying the curriculum to best serve the students/clients, and to ensure adherence to specific topic schedules. Comply with State, County, and Santa Clara Co. Office of the Sheriff-Custody Bureau mandates. Consistently uphold program standards when working with clients. Maintain timely and accurate documentation of services. Other duties as assigned. Education and Knowledge, Skills and Abilities Successful candidates should fall within one of the following categories: Recent undergraduates with bachelors' degrees in social work, criminal justice, psychology, public health, or related fields, with at least one (1) year of experience working in a clinical setting and/or facilitating behavioral health-related groups (i.e., teaching DUI classes) OR Individuals who are registered with the California Board of Behavioral Sciences (BBS) OR Individuals who are certified and/or registered with the California Consortium of Addiction Programs and Professionals (CCAPP). Must have a valid California driver's license. Must be First Aid and CPR certified within sixty (60) days of employment (training provided). Skills, Knowledge, and Abilities: Strong leadership and public speaking skills. Ability to think on your feet and adapt to changing or arising needs during group sessions. Careful, conscientious, and responsive listener. Knowledge of or interest in the complex relationship between behavioral health and criminal justice involvement. A drive for self-improvement, enabling you to engage with the supervision that will help you build on skills important to the functions of the job and to your career. Knowledge of theoretical orientations (e.g., trauma-informed service delivery, Cognitive Behavioral Therapy). Knowledge of cultural stigmas surrounding counseling and treatment services. Knowledge of principles and techniques of social work, crisis intervention, client-centered counseling, and group facilitation. Knowledge and experience with your own personal meditation practice. Ability to maintain a flexible work schedule; some evenings and weekends required. Ability to utilize supervision and build on skills critical to the job functions. Ability to organize, schedule, and efficiently use time to complete all duties and responsibilities assigned. In compliance with the California Department of Public Health's mandate, by September 30, 2021, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

What We Are Looking For A collaborative Social Skills Facilitator will implement a plan that focuses on social skills development for children and youths with developmental disabilities. Social Skills groups usually consist of 2-8 kids per group split into levels. The groups run 12 weeks for each client and meet once a week for 90 minutes. Who You Are An enthusiastic team player, self-starter, well organized, detail oriented and have the ability to manage multiple projects concurrently. You are able to operate in a deadline-driven and collaborative environment. What Youll Be Doing Complete social skills assessments as needed. Run social skills groups based on lesson curriculum at least once a week until the completion of each client's cycle. Respond to all communication (i.e., email, text messages, and phone calls) within 24 hours. Communication with Parents: Return phone messages by parents in the group within 24 hours (i.e., questions regarding curriculum or attendance, cancellations - all other concerns should be directed to the Social Skills Coordinator (SSC) or Senior Program Manager supervisor if SSC is unavailable) Communicate absences, no shows, sub facilitator, etc. to the coordinator within 24 hours. Communicate the need for authorization extensions to your Office Administrator (OA) and/or SSC. Keep track of completed sessions within the 12-week period along with their authorization. Meet with the OA once per week (for approximately 15 minutes) to review clients current status and communicate necessary changes. Review group lesson and have group lesson printed so it can be referred to if needed during session. Prepare any necessary games or activities that will be used to contrive opportunities during prep time. Games and activities should directly relate to the sessions lesson. Prepare the environment before session to make it welcoming and age-appropriate (e.g., change conference room setting for younger children). Supervise clients at all times during instruction period. Clearly state the lesson during each session for clients and provide examples through modeling. Use appropriate prompting strategies to assist client with correct responding when needed. Photocopy generalization homework for parents, and provide copies of generalization homework to parents at the end of each session. Review generalization homework with parents and provide feedback on the clients progress at the end of each session in a separate area away from other parents (approximately 5 minutes per parent). Prepare group data sheet, and take data on group data sheet during session. Transfer recorded data from the group session to each clients folder (15 minutes per each No Pay status client). Complete each clients progress report at the end of each 12-week cycle/per 3-month period (write narrative and calculate over- all attendance-30 minutes to one hour per client created as a green zero). Submit each clients progress report at least 2 weeks prior to authorization end date. If the end date falls on a weekend or holiday, submit the report the prior business day. Complete addendum reports as requested by OAs, coordinator, or Regional Center Service Coordinators (15-30 minutes per client created as green zero). Edit and print Certificate of Achievement for each client graduating from the program. Present this during their last group date. (5 minutes as green zero for client)

Bilingual differential for qualified candidates. The Facilitator primarily has responsibility for the engagement, assessment, Child and Family Team formation, implementation, and case management services to children, adolescents and their families within the context of the 4 Step Model Child and Family Team Meeting. When indicated as a need by the youth/family, the Facilitator provides mental health services, linkage to services and other services to clients. The Facilitator works in collaboration with the child, Parents/Guardians, foster parents, informal supports, Child and Family Specialist, Parent Partners, Intensive Service (IS) Therapists, Department of Children and Family Services, Los Angeles County Probation, and the Department of Mental Health. The Facilitator works within the framework of the Los Angeles County Share Core Practice Model: Engaging, Teaming, Assessing, Planning and Intervening, Tracking and Adapting to help identify Strengths and Underlying Needs of the child and family. The Facilitator monitors Child Safety and is on call 24/7 based on the specific criteria of each program in Intensive Services (Full Service Partnership, Wraparound and Intensive Field Capable Clinical Services). ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Manages the coordination and implementation of the 4 Step Model CFTs and its components (i.e. Wraparound): Manages and coordinates the Staff Engagement process between the Foothill Family Treatment team and the County referral source. Manages and coordinates the Family Engagement process between the child and family referred and the Foothill Family Treatment team that includes preparing the child and family for the CFT meeting. Manages and coordinates the Child and Family Team meeting process that involves listening to the family story, identifying the underlying needs, strategizing on these needs, and assigning team members to accomplish these tasks. Manages and coordinates the Debrief process between the Treatment team and the County referral source. Works within the context of a multi-disciplinary Child and Family Team, convenes the Team, and ensures the continuity of care and all identified services are documented and provided as agreed upon by the team. Manages the training curriculum of the 4 Step CFT Model (Staff Engagement, Family Engagement, CFT Meeting, Debrief) and the activities associated in each component for Department staff. Completes all required documentation associated with program and contract requirements. Maintains a caseload within specific program guidelines; drives to provide in-person services in-home, in the community and/or in Agency offices. Manages, coordinates and schedules CFTs within the required timeframes. Engages families in the treatment planning process as defined by meeting the family where they are at and with what they want to work. Works collaboratively with the treatment team to develop and implement treatment plans. Practices the values and principles of the Core Practice Model and encompasses Engaging, Teaming, Assessment, Planning & Intervention, and Tracking & Adapting into services delivered. Drives to clients' home, school, community or Agency offices to provide field-based services to clients and families as assigned and based on the families' needs and availability. Drives or arranges transportation for clients, as appropriate and necessary, to ensure service needs are met. Provides trauma-informed care and focuses on building Protective Factors of Parental Resilience, Social Connections, Knowledge of Parenting and Child Development, Concrete Support in Times of Need, and Social and Emotional Competence of Children. Monitors children and families to ensure child safety and is available 24/7 for Emergency CFT meetings Meets productivity standards as set by the Intensive Service Department. Follows Agency billing procedures by providing accurate information, working in concert with accounting and maintaining a clinical relationship with clients. Represents the Agency at marketing events and professionals from other agencies as needed Works in close harmony with Intensive Services Administration accepting direction and implementing policies and procedures reflective of this direction. Drives to client's homes and make visits to program sites away from the main office. Provides care or services to minors or comes into contact with minors as part of their job duties. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Attends in-person meetings and events at various locations within the Los Angeles County and the surrounding areas. Displays sensitivity to the service population's cultural and socioeconomics characteristics. Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk. Follows all Agency guidelines on confidentiality, reporting of child abuse and neglect, and recording in case records. Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files. Ensures performance and behaviors support the Agency's performance quality improvement (PQI) goals and objectives. Reports to work on time and maintains reliable and regular attendance. Performs other duties as assigned. POSITION REQUIREMENTS Bachelor of Arts in human services, social work, or psychology or a minimum of three years working with high-risk children or youth in either child welfare, probation or mental health systems. Minimum 2 years' experience in Intensive Services such as Wraparound, FSP, IFCCS Preferred. Ability to work a flexible schedule with 24/7 crisis response availability and an interest in working in various environments in order to best meet the family's needs. Experience facilitating the 4 Step Model CFT preferred. Experience in providing child abuse treatment. Experience in providing treatment to children with serious emotional problems (i.e. Wraparound, FSP, IFCCS) combined with an interest in identifying creative treatment options. Preferred. Experience in providing direct service to individuals, families and groups. Ability to be an excellent representative of the Agency to the community. Excellent decision-making skills. Excellent written and oral communication skills. Excellent Organizational Skills and is highly confident in group settings. Good interpersonal skills, including the ability to work cooperatively as a team member. Ability to make appropriate judgments and follow and give complex directions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients or employees of organization. Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits. Bilingual Spanish/English language skills required. Must not be excluded, suspended, debarred or otherwise made ineligible on the Federal, State or County Sanctions lists. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bilingual differential for qualified candidates. The Facilitator primarily has responsibility for the engagement, assessment, Child and Family Team formation, implementation, and case management services to children, adolescents and their families within the context of the 4 Step Model Child and Family Team Meeting. When indicated as a need by the youth/family, the Facilitator provides mental health services, linkage to services and other services to clients. The Facilitator works in collaboration with the child, Parents/Guardians, foster parents, informal supports, Child and Family Specialist, Parent Partners, Intensive Service (IS) Therapists, Department of Children and Family Services, Los Angeles County Probation, and the Department of Mental Health. The Facilitator works within the framework of the Los Angeles County Share Core Practice Model: Engaging, Teaming, Assessing, Planning and Intervening, Tracking and Adapting to help identify Strengths and Underlying Needs of the child and family. The Facilitator monitors Child Safety and is on call 24/7 based on the specific criteria of each program in Intensive Services (Full Service Partnership, Wraparound and Intensive Field Capable Clinical Services). ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Manages the coordination and implementation of the 4 Step Model CFTs and its components (i.e. Wraparound): Manages and coordinates the Staff Engagement process between the Foothill Family Treatment team and the County referral source. Manages and coordinates the Family Engagement process between the child and family referred and the Foothill Family Treatment team that includes preparing the child and family for the CFT meeting. Manages and coordinates the Child and Family Team meeting process that involves listening to the family story, identifying the underlying needs, strategizing on these needs, and assigning team members to accomplish these tasks. Manages and coordinates the Debrief process between the Treatment team and the County referral source. Works within the context of a multi-disciplinary Child and Family Team, convenes the Team, and ensures the continuity of care and all identified services are documented and provided as agreed upon by the team. Manages the training curriculum of the 4 Step CFT Model (Staff Engagement, Family Engagement, CFT Meeting, Debrief) and the activities associated in each component for Department staff. Completes all required documentation associated with program and contract requirements. Maintains a caseload within specific program guidelines; drives to provide in-person services in-home, in the community and/or in Agency offices. Manages, coordinates and schedules CFTs within the required timeframes. Engages families in the treatment planning process as defined by meeting the family where they are at and with what they want to work. Works collaboratively with the treatment team to develop and implement treatment plans. Practices the values and principles of the Core Practice Model and encompasses Engaging, Teaming, Assessment, Planning & Intervention, and Tracking & Adapting into services delivered. Drives to clients' home, school, community or Agency offices to provide field-based services to clients and families as assigned and based on the families' needs and availability. Drives or arranges transportation for clients, as appropriate and necessary, to ensure service needs are met. Provides trauma-informed care and focuses on building Protective Factors of Parental Resilience, Social Connections, Knowledge of Parenting and Child Development, Concrete Support in Times of Need, and Social and Emotional Competence of Children. Monitors children and families to ensure child safety and is available 24/7 for Emergency CFT meetings Meets productivity standards as set by the Intensive Service Department. Follows Agency billing procedures by providing accurate information, working in concert with accounting and maintaining a clinical relationship with clients. Represents the Agency at marketing events and professionals from other agencies as needed Works in close harmony with Intensive Services Administration accepting direction and implementing policies and procedures reflective of this direction. Drives to client's homes and make visits to program sites away from the main office. Provides care or services to minors or comes into contact with minors as part of their job duties. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Attends in-person meetings and events at various locations within the Los Angeles County and the surrounding areas. Displays sensitivity to the service population's cultural and socioeconomics characteristics. Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk. Follows all Agency guidelines on confidentiality, reporting of child abuse and neglect, and recording in case records. Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files. Ensures performance and behaviors support the Agency's performance quality improvement (PQI) goals and objectives. Reports to work on time and maintains reliable and regular attendance. Performs other duties as assigned. POSITION REQUIREMENTS Bachelor of Arts in human services, social work, or psychology or a minimum of three years working with high-risk children or youth in either child welfare, probation or mental health systems. Minimum 2 years' experience in Intensive Services such as Wraparound, FSP, IFCCS Preferred. Ability to work a flexible schedule with 24/7 crisis response availability and an interest in working in various environments in order to best meet the family's needs. Experience facilitating the 4 Step Model CFT preferred. Experience in providing child abuse treatment. Experience in providing treatment to children with serious emotional problems (i.e. Wraparound, FSP, IFCCS) combined with an interest in identifying creative treatment options. Preferred. Experience in providing direct service to individuals, families and groups. Ability to be an excellent representative of the Agency to the community. Excellent decision-making skills. Excellent written and oral communication skills. Excellent Organizational Skills and is highly confident in group settings. Good interpersonal skills, including the ability to work cooperatively as a team member. Ability to make appropriate judgments and follow and give complex directions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients or employees of organization. Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits. Bilingual Spanish/English language skills required. Must not be excluded, suspended, debarred or otherwise made ineligible on the Federal, State or County Sanctions lists. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Credentialed Epic Training Specialist DEPARTMENT: Health Information Systems REPORTS TO: Quality Improvement Director WORK HOURS: 40 hours per week, 100% FTE STATUS: Non-Union, Non-Exempt POSITION SUMMARY Under the general supervision of the Senior EHR Manager, the primary role of the Credentialed Epic Training Specialist is to conduct user training in clinical information system workflows and processes. This position develops effective tools and aids for system training; provides support to system users through knowledge of clinical workflows, documentation needs, and clinical practice standards, when adapting software to meet their needs; works with clinical support staff to create or adapt written protocols; and prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. The Credentialed Epic Training Specialist collaborates with the Epic Clinical Training Specialist to align clinical workflows and training as needed. This position may provide customer service, troubleshooting, and maintenance. The Credentialed Epic Training Specialist is expected to function as an OCHIN Epic system expert and will play a key role in Quality Improvement (QI) efforts by ensuring that end users are following clinical processes when delivering high-quality patient care. The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA). DUTIES AND RESPONSIBILITIES 1. Creation/Modification of training curriculum (i.e. plans, materials, lesson plans, tips & tricks) to reflect current practice, policies and workflows within the agency's electronic health record. 2. Coordinate and lead trainings for end users, using the application's training environment. Deliver standard EHR training to new hires. 3. Provide support for users through the Learning Management System (i.e. Ella). Demonstrates continuous education and remains up-to-date on newly released features and upgrades. 4. Train and support Epic “Super Users” within each functional area of the agency. 5. Participate as a key member of the clinic's implementation team to understand workflows, provide input in configuration / design, share considerations for policy development, and assist with project coordination and site readiness. 6. Observe end users in their environment to identify areas of improvement and suggest workflow redesign. 7. Support the testing and implementation of Epic applications through the application's training environment. 8. Provide direct site support when successfully implementing Epic application or changes to workflows. 9. Contribute to development and maintenance of competencies related to Epic. 10. Coordinate communication with various stakeholders and leaders regarding scope of training responsibilities and learning initiatives. 11. Facilitate and deliver training using a variety of platforms, and under different modalities (i.e. virtual, in-person classroom; synchronous, asynchronous recordings). Conduct cost-benefit analysis of each modality. 12. Assess training needs for class; making necessary curriculum adjustments for training delivery based on feedback. 13. Provide guidance on recommended best practices for system use. 14. Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others. 15. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches. 16. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned. 17. HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer. 18. Work well under pressure, meet multiple and often competing deadlines. 19. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community. 20. Other duties as assigned by Supervisor. Qualifications MINIMUM QUALIFICATIONS 21. Bachelor's Degree in Education, Health Information Management, Business Administration, Communications, or a related field. 22. Minimum of 2-3 years of experience as an Epic credentialed trainer. 23. Past experience with assessing learner needs and providing support 1:1 as needed 24. Credentialed in one or more of the following applications: Ambulatory, Cadence, Resolute, EpicCare 25. Excellent written and verbal skills, ability to organize and present (in writing and orally) information in a clear and concise manner. 26. Excellent computer skills, particularly with Microsoft Outlook, Word, and Excel. Ability to learn and adjust to new programs and software. 27. Excellent skills in complex analytic problem solving, planning, project management. Ability to analyze, interpret and conceptualize complex planning information. 28. Strong ability to organize meetings and events. 29. Ability to organize and manage multiple projects and tasks simultaneously. 30. Ability to work under pressure and to meet external and internal deadlines. PREFERRED QUALIFICATIONS 1. Certified in an Epic Clinical application. 2. Experience in various Epic applications including Prelude, Cadence, EpicCare, Resolute and Cogito. 3. Prior use of electronic dental record systems, primarily Dentrix. 4. 3 - 4 years of experience in a healthcare setting. Working Conditions and Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to both an inside/outside environment and may be exposed to the burning of traditional medicines. Benefits: Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependent -with a percentage of employee contribution for dependent medical premiums. Notice Applicants: Please be advised a post job offer, pre-employment Physical, TB test and Vaccination Clearance are required as a condition of employment. Vaccination Levels: 0 - Limited - require only TB, Physical & Seasonal Flu; 1 - Full Panel with exposure of Blood Borne Pathogens - requires, Measles, Mumps, Rubella, TDAP, Varicella, Hepatitis B, TB, Physical & Season Flu; 2 - Full panel no exposure of Blood Borne Pathogens - requires Measles, Mumps, Rubella, TDAP, Varicella, TB, Physical & Seasonal Flu. Additionally, you may be asked to get a Department of Justice Fingerprinting and/or Federal, State, County criminal background check clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC. Equal Opportunity Employer: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors. Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations. Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.

Under the direction of Program Coordinator, House and Ball Community, the Prevention Training Specialist, House and Ball Community, provides sexual health (HIV testing, STD screening/treatment, PrEP/PEP, DoxyPEP and TasP) navigation and linkage services to the House and Ball Community to increase community and individual awareness of the availability of sexual health services at APLA Health. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in the development and implementation of a community mobilization plan targeting outreach venues, evaluation of those efforts, and identification of gaps/opportunities in outreach efforts and developing strategies for addressing gaps and maximizing opportunities. Assist in the development of an outreach protocol for target population including at least 2-4 monthly outreach activities; maintain an updated list of outreach sites/venues utilized by the target population. Utilize social media platforms in outreach efforts. Assist in the development, design and layout of social marketing materials supporting prevention activities, including but not limited to; program flyers, publicity campaigns, monthly calendars and other materials as needed. Assist in the dissemination of lessons learned by developing and submitting abstracts for presentations at professional meetings and conferences and presenting at community forums. Attend department meetings and trainings. Ensure culturally and linguistically appropriate services. Prepare quantitative and qualitative reports as assigned. Serve as speaker/facilitator for trainings. Attend community/public meetings as necessary. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. Qualifications REQUIREMENTS: High school diploma or GED required and 2 years' experience in human services, with at least one of the two years' experience working with or participating in the House and Ball Community. OR Associate's degree in a human services related field and two years' experience working in the HIV field or health education. Selected candidate will have at least one year of working or participating in the House and Ball community. Knowledge of: PrEP/PEP, health disparities spectrum of HIV and STD disease; harm reduction theory; behavior modification theory; human sexuality, substance use and abuse , motivational interviewing techniques; outreach strategies; data management; health and social concerns of diverse populations of gay/non-gay identified MSM as well as other populations severely impacted by HIV; risk reduction theory; principles of social marketing; and venues where the target population congregates, including the Internet. Ability to: Work independently; work effectively with diverse staff, volunteers and professionals; work effectively with diverse community stakeholders who may hold a wide range of opinions on those at risk for HIV infection; organize stakeholders and engage community building and establish linkages between stakeholders; identify particular goals and objectives with respect to harm reduction; meet frequent, sometimes conflicting deadlines in a rapidly changing environment; respond with sensitivity to social inequities and diverse ethnic groups; maintain confidentiality; link participants into PrEP Express WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. Must be able to work nights and weekends. SPECIAL REQUIREMENTS: COVID vaccination and booster required or medical/religious exemption. APLA Health is an EEO Employer

Under the direction of Program Coordinator, House and Ball Community, the Prevention Training Specialist, House and Ball Community, provides sexual health (HIV testing, STD screening/treatment, PrEP/PEP, DoxyPEP and TasP) navigation and linkage services to the House and Ball Community to increase community and individual awareness of the availability of sexual health services at APLA Health. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in the development and implementation of a community mobilization plan targeting outreach venues, evaluation of those efforts, and identification of gaps/opportunities in outreach efforts and developing strategies for addressing gaps and maximizing opportunities. Assist in the development of an outreach protocol for target population including at least 2-4 monthly outreach activities; maintain an updated list of outreach sites/venues utilized by the target population. Utilize social media platforms in outreach efforts. Assist in the development, design and layout of social marketing materials supporting prevention activities, including but not limited to; program flyers, publicity campaigns, monthly calendars and other materials as needed. Assist in the dissemination of lessons learned by developing and submitting abstracts for presentations at professional meetings and conferences and presenting at community forums. Attend department meetings and trainings. Ensure culturally and linguistically appropriate services. Prepare quantitative and qualitative reports as assigned. Serve as speaker/facilitator for trainings. Attend community/public meetings as necessary. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: High school diploma or GED required and 2 years' experience in human services, with at least one of the two years' experience working with or participating in the House and Ball Community. OR Associate's degree in a human services related field and two years' experience working in the HIV field or health education. Selected candidate will have at least one year of working or participating in the House and Ball community. Knowledge of: PrEP/PEP, health disparities spectrum of HIV and STD disease; harm reduction theory; behavior modification theory; human sexuality, substance use and abuse , motivational interviewing techniques; outreach strategies; data management; health and social concerns of diverse populations of gay/non-gay identified MSM as well as other populations severely impacted by HIV; risk reduction theory; principles of social marketing; and venues where the target population congregates, including the Internet. Ability to: Work independently; work effectively with diverse staff, volunteers and professionals; work effectively with diverse community stakeholders who may hold a wide range of opinions on those at risk for HIV infection; organize stakeholders and engage community building and establish linkages between stakeholders; identify particular goals and objectives with respect to harm reduction; meet frequent, sometimes conflicting deadlines in a rapidly changing environment; respond with sensitivity to social inequities and diverse ethnic groups; maintain confidentiality; link participants into PrEP Express WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. Must be able to work nights and weekends. SPECIAL REQUIREMENTS: COVID vaccination and booster required or medical/religious exemption. APLA Health is an EEO Employer

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a SUD - Recovery Support Counselor for our East Bay Community Recovery Project (EBCRP), Project Pride in Oakland. The Recovery Support Counselor provides SUD counseling, support services, and case management to residents of the Project Pride residential program for women and children. Professional conduct and professional code of ethics are required to ensure clients confidentiality. This is a full time, benefit eligible position, working 40 hours/week. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $27 - $28/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Provide individual and group substance use counseling Conduct a variety of groups such as, but not limited to healthy living, relapse prevention, etc., with the use of approved curriculums Provide crisis intervention and crisis management services as needed Develop comprehensive service plans and help coordinate services for/with resident within the program and outside referrals services Maintain accurate and timely documentation of residents' participation, progress, and individual and group service objectives and outcomes in accordance with County and program guidelines using the county's electronic health record Ensure that all clients' service plans address identified needs and are current Communicate with integrated care team members about the program/clients and problems or concerns through conversations and via the electronic staff shift change document Facilitate, observe, and document resident administering their own or their child's medication as prescribed by their physicians per agency policies and procedures. Participate in trainings, staff meetings, and case conferences Transport residents via agency vehicle, when needed Ensure program structure is followed Participate in maintaining a healthy milieu for residents Facilitate residents' completion of tasks and assist, as needed Perform weekly random urinalysis testing of all residents Secure facility and monitor building access, as needed Contact appropriate program staff in case of emergency, as well as law enforcement, fire, and medical response, if needed Other duties as assigned Qualifications Certified or Registered SUD Counselor with one the accredited certifying organizations in California (CCAPP - California Consortium of Addiction Programs and Professionals), CADTP - California Association of DUI Treatment Programs, or ACCBC - Addiction Counselor Certification Board of California) or AMFT/ASW Status BA in psychology, social work counseling or a related field a plus, or commensurate work experience Minimum of one year of experience working with individuals with SUD and/or co-occurring disorders Ability to relate to clients in a warm and empathetic manner Demonstrates ability to work well with people of diverse backgrounds including individuals with mental illness and substance use related issues, those experiencing homelessness, and individuals with a criminal justice background Demonstrates ability and sensitivity in working with various people from low-income populations with diverse educational, lifestyle, ethnic, and cultural origins. Well-organized and detail-oriented with excellent verbal, written, and computer skills Ability to work well independently and as a member of a team Maintain a problem solving, solution oriented attitude to all aspects of work Current cardiopulmonary resuscitation (CPR)/First Aid certificate required Qualified to drive agency vehicle with a valid driver's license

AI/EHRS Training Specialist Department: All Sites Reports To: As assigned by Program Director The Artificial Intelligence (AI) / Electronic Health Records (EHRS) Training Specialist is responsible for designing, implementing, and managing a comprehensive training program for staff and supervisors on artificial intelligence (AI), Copilot, and related systems (including EPIC, AVATAR, Call Center, and RCM). This role ensures that all employees are equipped with the knowledge and skills to use AI and EHRS tools responsibly and effectively in their daily work, in alignment with organizational policies and evolving technology. HOURS 8 per Day / 5 Days per Week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities General Duties: Conducts self in a professional manner in areas of dress, language, attitude, and behavior. Exhibits full knowledge and support of the philosophy and objectives of Tarzana Treatment Centers, Inc. (TTC). Ensures a high-quality standard for all agency staff and community training by implementing and adhering to learning principles and latest understanding of education and teaching methods. Facilitate Training Sessions: Deliver in-person and virtual training sessions, adapting content for new hires, ongoing staff development, and monthly learning collaboratives. Develop and Execute Trainings: Plan and oversee a phased rollout of AI and Copilot training, including policy, responsible use, and application in platforms such as Teams, Word, Excel, and PowerPoint. Curriculum Design: Create and update training materials for diverse audiences, including staff, supervisors, and specialized teams. Coordinate training of EHRS platforms, in particular AVATAR and the integration of AI applications. Superuser and Trainer Coordination: train and support superusers for each system; coordinate with internal and external trainers as needed. Support Ongoing Learning: Organize and facilitate monthly learning collaboratives for advanced topics, Q&A, and updates. Continuous Improvement: Collect feedback, monitor training effectiveness, and update programs to reflect new technologies, policies, and organizational needs. Stakeholder Communication: Develop and implement communication plans to keep staff and supervisors informed about training opportunities and updates. Attend all required AI Oversight Committee Meetings, Behavioral Health Quality Assurance/Improvement Meeting and any other meetings identified to support organizational strategic goals. Promote Data Security and Ethical AI Use: Ensure training content and practices reinforce the importance of data privacy, security protocols and ethical use of AI technologies including but not limited to sensitive health information across all data repositories. Additional duties as required. EDUCATION/ EXPERIENCE BA/BS degree in Education, Data Science, Business, Finance Analysis, Information Technology or related field or 2 years of experience training in EHRS or AI concepts. Proven experience in training coordination, instructional design, or technology adoption-preferably in healthcare or behavioral health settings. Strong understanding of AI concepts, digital tools (e.g., Microsoft Copilot, Teams, EHR platforms), and adult learning principles. Experience with Learning Management Systems (LMS) and e-learning tools is a plus. Bilingual English/Spanish a plus. SETTING Tarzana Treatment Centers, Inc. (TTC) is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate against race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021