Support Specialist jobs at CoxHealth

We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests. About CSI: CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun! Salary: $55,000 - $65,000 annually. This is an onsite position. Responsibilities: Prioritize assigned helpdesk tickets and respond quickly to customer needs. Respond to and resolve escalated technical support tickets from Level 1 technicians. Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals. Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools). Assist with user account management in Active Directory, Exchange, and other systems. Perform software installations, updates, and configurations. Document issues, solutions, and processes in the ticketing system and knowledge base. Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed. Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures. Participate in planning and implementing IT projects as needed. Collaborate closely with technology management in project prioritization/ planning to understand future resource needs Participate in most phases of IT projects, from advising on specification requirements and limitations. Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software. Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems. Qualifications: Bachelor's Degree in computer science or networking field, or equivalent experience. Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and mac OS operating systems. Experience with Active Directory, Office 365, and remote support tools. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements. Excellent written and verbal communication skills with the ability to interact with all levels within the organization Excellent interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience: 3 years of experience in IT support role, required; 5 years, preferred Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required. This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.

Pay: Base Wage starting at $20.83; increased based on experience Yes Essential Functions: Act as the critical frontline contact for hardware related issues throughout the organization. Technical assistance given by phone, email, or hospital owned work order database. Ensures security patches are up to date, antivirus is current, and desktop security is preserved. Performs the role of liaison between customers and technical experts if need be. Inventory is conducted on all hospital computer resources with an updated database at all times. Cross trains with other IT employees within the department to ensure continuity of operations. Understands when to escalate more involved problems to the appropriate level of expertise. Consistently communicates with all IT staff members on work orders demanding their attention. Maintains knowledge of technology used within healthcare to include hardware and software. Troubleshoot telecommunications, printers, PCs, email, intranet, access control, surveillance and other IT issues. Rotates with other IT department members to be on call after work hours ( to include weekends) Provides extended user support during IT upgrades and maintenance downtime. Provides employee access to multiple programs as well as new usernames and passwords. Reports unusual or recurring problems to the appropriate expert or manager when necessary. Ensures all mobile devices are inventoried and secure through an encryption standard. Determines appropriate use of hardware, throughout facility, to eliminate waste of resources, Assists with networking related tasks to include maintenance of servers, wireless technology, etc. Assists in maintaining an up-to-date organization-wide network map for ease of understanding. Skills Abilities: Excellent PC knowledge Competencies in cable maintenance Excellent communicator Customer service oriented Ability to work with all types of clients and personalities Sufficient knowledge of both IT hardware and software. Energetic and self-motivated. Excellent self-learner Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, or Information Systems or equivalent experience. Certificates, Licenses, Registrations: Preferred but not required: CompTIAA++, CompTIA Security, CompTIA Network+, Other IT related certifications are a plus.

Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer * Generous benefit options (eligible first day of employment) * Paid training, vacation and holidays (vacation accrual begins on first day of employment) * Career advancement opportunities * Education reimbursement * 401K program with matching contributions * Learning platform * And more! In this role you will: * Maintain housekeeping in various areas of the site - including, but not limited to production buildings. * This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. * Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles * Obtain, move and stage raw materials to support production. * Other duties as assigned. Maintenance of site grounds and production areas. * This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. * Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: * Must be able to work varying shifts as assigned. Most commonly 12 hour shift. * May be assigned to a day shift or a night shift depending on group seniority. * Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. * Obtain and maintain qualifications to safely drive/operate fork truck. * Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. * Must be able to read, understand and follow directions. * Use of small hand and power tools. * Able to work at heights (ladders, lifts, scaffolding) * Ability to read, understand, and efficiently execute directives/instructions. * Demonstrate a positive work ethic by reporting for work as scheduled. * Demonstrate ability to work with limited supervision - self starter. * Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: * High school degree or the equivalent. * Obtain and maintain all qualifications for wearing of respiratory protection. * Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: * Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b

Be Part of our Circle. We empower people to live their best life. That is our mission-not only to those we serve but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role. As a Vocational Support Specialist, you will provide direct support to help people with Intellectual and Developmental Disabilities identify and achieve their competitive integrated employment-related goals. This is a full-time, 40 hours/week Monday-Friday hourly role with an hourly rate of $24.04/hour. We are seeking Vocational Support Specialists at two St. Louis Arc locations: Creve Coeur and Maplewood What you will do: Support people with intellectual and developmental disabilities as they explore interests, build skills, and pursue meaningful career opportunities in the community * Conduct interest and skills assessments and use gathered data to inform the development of a Positive Personal Profile and Career Plan. * Expand, maintain, and assist with developing partnerships with area non-profit businesses at which to complete volunteer work, unpaid work experiences, and assessments. Work with these businesses to ensure a mutually beneficial relationship. * Assist people supported to plan and complete diverse volunteer and educational opportunities that align with their identified employment goals and needs. This includes but is not limited to: * Community-based volunteering * Job Shadowing * Mock Interviewing * Job/Career Research * Peer Group Meetings/Classes * Objectively evaluate a person's knowledge, skills, and abilities for competitive integrated employment. * Teach skills needed to obtain and/or maintain competitive integrated employment. * Provide instructional training at volunteer/work sites, including developing and deploying adaptations to increase independence as needed. * Support individuals with personal care and hygiene support as needed * Complete all documentation required according to Agency and funder timelines, including community events reports, medication administration records, progress notes, etc. * Actively participate in Individual Support Plan meetings, training, and team meetings * Communicate professionally and manage relationships with person supported and their support team (family members, community business partners, other direct care staff, support coordinators, etc.) What you can expect from us: We'll celebrate and empower your unique gifts and contributions. We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support. * You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better. * Hands-on leadership that empowers team member innovation. * Opportunities to learn and grow, plus benefits to support your personal and professional well-being such as health insurance, retirement, and time off. * STUDENT LOAN REPAYMENT ASSISTANCE * Individuals in this role may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details. What we expect of you: The flexible, respectful individual we see is an innovative and quick thinker with these qualifications: Join others with your impeccable interpersonal skills, good intentions, and compassion to help people. * Associate's Degree or equivalent related experience required * Bachelor's Degree preferred * Valid Driver's license (in good standing) * Current auto insurance * One year of experience supporting individuals with intellectual and/or developmental disabilities, or work in an educational field required * Strong interpersonal and collaboration skills * Strong ability to cultivate important relationships across multiple constituencies * Knowledge of best practices in the field of supporting people with developmental disabilities and supported employment * Proficient computer skills including the ability to use electronic health records systems and ability to learn new systems as necessary * Ability to communicate effectively and professionally both verbally and in writing * Ability to problem-solve and exercise good judgement * Excellent time management and organizational skills * Ability to manage multiple priorities and work independently Join our circle. Apply today. About St. Louis Arc: Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.

Be Part of our Circle. We empower people to live their best life. That is our mission-not only to those we serve but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role. As a Vocational Support Specialist, you will provide direct support to help people with Intellectual and Developmental Disabilities identify and achieve their competitive integrated employment-related goals. This is a full-time, 40 hours/week Monday-Friday hourly role with an hourly rate of $24.04/hour. We are seeking Vocational Support Specialists at two St. Louis Arc locations: Creve Coeur and Maplewood What you will do: Support people with intellectual and developmental disabilities as they explore interests, build skills, and pursue meaningful career opportunities in the community * Conduct interest and skills assessments and use gathered data to inform the development of a Positive Personal Profile and Career Plan. * Expand, maintain, and assist with developing partnerships with area non-profit businesses at which to complete volunteer work, unpaid work experiences, and assessments. Work with these businesses to ensure a mutually beneficial relationship. * Assist people supported to plan and complete diverse volunteer and educational opportunities that align with their identified employment goals and needs. This includes but is not limited to: * Community-based volunteering * Job Shadowing * Mock Interviewing * Job/Career Research * Peer Group Meetings/Classes * Objectively evaluate a person's knowledge, skills, and abilities for competitive integrated employment. * Teach skills needed to obtain and/or maintain competitive integrated employment. * Provide instructional training at volunteer/work sites, including developing and deploying adaptations to increase independence as needed. * Support individuals with personal care and hygiene support as needed * Complete all documentation required according to Agency and funder timelines, including community events reports, medication administration records, progress notes, etc. * Actively participate in Individual Support Plan meetings, training, and team meetings * Communicate professionally and manage relationships with person supported and their support team (family members, community business partners, other direct care staff, support coordinators, etc.) What you can expect from us: We'll celebrate and empower your unique gifts and contributions. We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support. * You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better. * Hands-on leadership that empowers team member innovation. * Opportunities to learn and grow, plus benefits to support your personal and professional well-being such as health insurance, retirement, and time off. * STUDENT LOAN REPAYMENT ASSISTANCE * Individuals in this role may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details. What we expect of you: The flexible, respectful individual we see is an innovative and quick thinker with these qualifications: Join others with your impeccable interpersonal skills, good intentions, and compassion to help people. * Associate's Degree or equivalent related experience required * Bachelor's Degree preferred * Valid Driver's license (in good standing) * Current auto insurance * One year of experience supporting individuals with intellectual and/or developmental disabilities, or work in an educational field required * Strong interpersonal and collaboration skills * Strong ability to cultivate important relationships across multiple constituencies * Knowledge of best practices in the field of supporting people with developmental disabilities and supported employment * Proficient computer skills including the ability to use electronic health records systems and ability to learn new systems as necessary * Ability to communicate effectively and professionally both verbally and in writing * Ability to problem-solve and exercise good judgement * Excellent time management and organizational skills * Ability to manage multiple priorities and work independently Join our circle. Apply today. About St. Louis Arc: Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time 40 hrs/week, shifts can range anytime between the hours of operations 7am- 7pm CT Rotating Saturdays as the business needs, 8am- 4pm CT Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017 Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

DESCRIPTION This position provides professional case management work for consumers suffering from serious mental illness or emotional disturbance in a community setting. A caseload is assigned. The employee is responsible for arranging/providing services to consumers that encourage and promote healthy functioning, recovery efforts, consumer independence/self-care and responsibility. The employee provides assistance to ease an individual's immediate and continued adjustment to community living or within a family or school system, by coordinating the delivery of mental health services with services provided by other agencies. The peer support worker serves on an interdisciplinary team and ensures that treatment goals are developed and implemented for each consumer, and clinically appropriate services are delivered in accordance with policies and contractual requirements. He/she monitors consumer progress in treatment programs. Work is under the general review of an administrative superior, leaving considerable latitude for independent judgment and discretion within an established framework of policies and state regulations. EXAMPLES OF WORK: Work may include but is not limited to the following examples: Completes face-to-face interviews and develops, in consultation with other staff, individualized treatment goals and objectives. Assesses and monitors consumer participation, progress, and adjustment against measurable recorded treatment goals. Assists the consumer in creating personal support systems including work with family members, legal guardians, or significant others regarding consumer treatment needs and abilities, problems, plans, goals, and progress. Provides individual assistance to the consumer to access and utilize a variety of community agencies, (e.g., mental health, health, public services, and other community resources), as clinically indicated including accompanying consumers to appointments to address needs, when indicated. Provide peer support groups. Provides/arranges transportation for consumers as deemed clinically and programmatically necessary to attend the program and receive needed services. Intercedes on behalf of individual consumers within the community at large to assist the consumer in achieving and maintaining community adjustment. Trains, coaches and supports consumers in developing behaviors, abilities, and daily living skills that allow the consumer to fully participate in community living that may include housekeeping, cooking, personal grooming, accessing transportation, keeping a budget, paying bills and maintain an independent residence. Provides support to consumers experiencing acute psychiatric conditions or crisis Provided peer support groups. Monitors, evaluates, and records consumer progress with respect to treatment goals; maintains timely, legible, clear, concise, and well organized records of services provided, by using collaborative documentation. Must be able to use the agency electronic medical record program for all documentation.Is required to use collaborative documentation. Must adhere to the agency service hour requirements. Provides emergency assistance for the department's clients by serving on a rotational on-call schedule beyond regular usual work hours. Attends multi-disciplinary treatment team meetings and provides information regarding consumer problems, progress, plans. Attends staff meetings and training as required. Develops and maintains professional rapport and relationships with consumers; develops and maintains professional, constructive and cooperative working relationships within the agency and with state and local public assistance and social service organizations. Remains alert during working hours and complies with attendance policies. Maintains the confidentiality of consumer information. Performs other related work as assigned. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Knowledge of behavioral sciences and allied disciplines involved in the evaluation, care and rehabilitation of persons suffering from mental illness or emotional disturbance. Knowledge of case management methods, principles and techniques. Some knowledge of community resources used in the provision of services. Skill in resolving conflicts and negotiating with others. Ability to manage a caseload of mentally ill or emotionally disturbed clients; Ability to collect and analyze information in making decisions concerning a consumer's treatment. Ability to act decisively when necessary to protect consumers; to make judgments about crisis and carry out appropriate course of action. Ability to assist, and exercise tact, patience, and understanding of others. Ability to work harmoniously with employees, consumers, consumer families, guardians, public agencies, and the general public. Ability to communicate effectively, orally and through legible and clear writing. Ability to be proficient in typing. Ability to handle confidential information appropriately. Ability to recognize potential ethical problems and address in ethical manner. Ability to plan and organize working time effectively. Ability to perform with autonomy or with minimum direction. EXPERIENCE AND EDUCATION QUALIFICATIONS The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration. Possesses a high school diploma. BA in social work, psychology or related field is preferred. Must be in recovery from a severe mental illness or substance use. NECESSARY SPECIAL QUALIFICATION Possesses a valid driver's license and is, and remains insurable, under Family Guidance Center liability insurance. GOALS • Will meet agency service delivery goals consistently. • Will meet timeliness of service entry goals 90% of the time. • Documentation will meet agency standards 95% of the time. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

Job Address: 2317 E Home Road Springfield, OH 45503 Ethan Crossing of Springfield, a Substance Use Disorder (SUD) Treatment Center and a member of New Vista Health and Wellness, is currently seeking a Certified Peer Support Specialist. Certification Required: CAPRC-I or CAPRC-II (Certified Supervisor of Peer Recovery) Full Time & Part Time Day Shift & Night Shift THE ROLE: The Peer Support Specialist serves as a role model, mentor, advocate, and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Peer Support Specialist must demonstrate an ability to share personal recovery experiences and to develop authentic peer to-peer relationships. WHO WE ARE: The New Vista mission: Inspiring Hope, Restoring Peace of Mind, Healing Lives. At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs. New Vista's Ethan Crossing Addiction Treatment Centers work with individuals and their support systems to identify factors leading to addiction, equip individuals with the resources needed to address addictive triggers, and reconnect individuals with their support system and community. From scheduling an admission date to acquainting individuals with the campus and everything in between, patients are supported by our team of compassionate employees. Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient's lives. COME JOIN OUR TEAM AS A PEER SUPPORT SPECIALIST AT ETHAN CROSSING OF SPRINGFIELD! PERKS AT WORK: Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package: Healthcare + Life Balance Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness Mentoring + Trainer Opportunities through our Horizon Mentorship Program Growth in Director and CEO positions through our Horizon Leadership Program Handle with Care Trainer - Certifications Recognition + Rewards On the spot recognition Prizes Team Member of the Quarter Team Member of the Year Monthly Celebrations Team Member Recognition Cards JOB REQUIREMENTS: Must be in successful recovery for more than 2 years. CRS, CHW/CRS combined, CAPRC-I, CAPRC-II, or CSPR Required. Well-versed in pathways to recovery and social systems, including evidence-based practices. Intermediate computer proficiency, including Excel and Word. Experience with EMR (Electronic Medical Records software). High School Diploma or GED equivalent. JOB RESPONSIBILITIES: Engage clients in a personal, supportive manner. Coordinate with clinicians. Provide guidance within the purview of individual recovery plans. Assist clients with miscellaneous recovery needs. Help direct clients to relevant resources (e.g. detox, family support) Maintain records on EMR. Qualified candidates, apply now for a chance to join our outstanding team as we Inspire Hope, Restore Peace of Mind, and Heal Lives .

Employment Support Specialist Supervisor Department: Employment Resources Status: Full-Time, Non-Exempt Reports To: Director and Assistant Director of Employment Resources About UCP Heartland At UCP Heartland, we are dedicated to empowering individuals with differing abilities to thrive at home, at work, at school, and in the community. Our team is passionate about providing extraordinary care and support that makes a lasting impact. Position Summary The Employment Support Specialist Supervisor plays a key leadership role in mentoring, supervising, and training Employment Support Specialist staff. This position ensures that individuals supported by our Employment Resources department receive quality coaching and guidance to achieve success in their employment journeys. The ideal candidate is a compassionate and proactive leader who thrives in a collaborative environment, values team development, and demonstrates flexibility to meet the evolving needs of both staff and clients. Key Responsibilities Supervise, mentor, and train Employment Support Specialist (job coaching) staff to ensure high-quality service delivery. Provide guidance to staff on handling on-site job situations and ensure timely communication with management when needed. Serve as a backup job coach during staff shortages or high-demand periods. Develop and maintain staff schedules, ensuring consistency and proper coverage. Conduct performance evaluations, document staff strengths and opportunities, and provide ongoing feedback. Support staff with professional development and ensure compliance with required training and certifications. Build and maintain strong relationships with employers, families, and community partners to support successful job placements. Oversee accurate and timely documentation within the Electronic Health Records (EHR) system. Foster collaboration with other UCP Heartland departments and contribute to a positive team culture. Assist with Summer Work Programs and other employment initiatives as needed. Core Competencies Courage & Action Oriented - Takes initiative and leads decisively. Directs Work & Builds Effective Teams - Empowers others and manages performance with fairness and clarity. Resourcefulness & Nimble Learning - Adapts to challenges and learns quickly in a dynamic environment. Self-Awareness - Demonstrates emotional intelligence and professionalism. Qualifications Bachelor's degree (BA or BS) in a related field and at least 2 years of related experience; or an equivalent combination of education and experience. Minimum 2 years of experience in supported employment or vocational services. Prior supervisory or leadership experience strongly preferred. Excellent communication, organizational, and interpersonal skills. Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Access). Valid driver's license and ability to meet agency driving standards. Ability to pass all required background checks and maintain necessary certifications. Ability to lift up to 100 lbs. using proper lifting and transfer techniques. Flexibility to work varied hours, including evenings, weekends, and holidays as needed. Benefits Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off (Generous PTO Policy and 10 company holidays!) Retirement plan Vision insurance Pet insurance Why Join UCP Heartland? Meaningful work that changes lives Supportive, mission-driven culture Professional development opportunities Collaborative, inclusive work environment Apply Today! Join a team that empowers individuals with differing abilities to achieve independence, confidence, and success. Hours Vary

Job Description OUR COMPANY: We are Boone Center, Inc. (BCI) and our mission is to inspire and support people with intellectual and developmental disabilities, challenging personal growth and development through a continuum of innovative employment opportunities. This commitment keeps us moving in many directions and requires a talented and varied team. Under our organizational program, we employ and support approximately 250 individuals at BCI Packaging, a for-purpose contract packager of consumer-ready goods. At the end of the day, everything we do aligns with our vision-creating a world where disabilities are no longer barriers to achieving potential and purpose in meaningful work. We operate with integrity, positivity, respect, accountability, innovation, service, and empathy. If our mission and values resonate with you, we encourage you to apply today. ROLE SUMMARY: The Employment Support Specialist will play a vital role in empowering adults with disabilities to achieve their full potential in the workplace. They ensure employment is a success for each employee by creating an individualized path to success and achievement. The Employment Support Specialist will work with a team to fulfill all aspects of the department. They must be passionate and able to thrive in an evolving atmosphere. A DAY IN THE LIFE OF AN EMPLOYMENT SUPPORT SPECIALIST CAN LOOK LIKE: Unlocking Potential: Assessing the strengths, vocational choices, needs, and skill development of each employee. Hands-On Coaching: Spending approximately 60% of your workday on the production floor, providing guidance and encouragement to employees as they work towards their goals. Team Collaboration: Collaborating with multiple departments and participating in morale-boosting programs and events to foster a supportive workplace. Individualized Goal Setting: Developing personalized goals, documenting progress, and creating annual evaluation summaries for each employee. A Diverse Case Load: Supporting a case load of approximately 65 employees, making a meaningful impact in their lives. Detailed Documentation: Ensuring all required documentation is meticulously maintained to meet our high standards. Resourceful Support: Referring employees to the appropriate service agencies to provide essential assistance. Proactive Problem Solving: Positively responding to and providing appropriate intervention in challenging situations as they arise. Safety First: Ensuring all safety requirements are met, including conducting safety trainings. An Adaptive Environment: Creating adaptability on the work floor to ensure the success of each employee. Effective Communication: Maintaining open and effective communication with employees, families, guardians, and service providers. EXPERIENCE & QUALIFICATIONS: High School Diploma or GED required. Bachelor's degree in Psychology, Social Work, Education or related field preferred. A minimum 2 years of experience working with individuals with disabilities. Experience with CARF accreditation is preferred. Excellent written and verbal communication skills. LOCATION: St. Peters, Missouri STATUS: Full Time SCHEDULE: Monday - Friday 7:00am - 3:30pm All Full Time Staff are entitled to receive benefits. It is the policy of BCI to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability or veteran status or any other legally protected status as required by federal or state law. Powered by JazzHR xg5z6OKPfl

Additional Information About the Role Up to a $1500 Sign On Bonus You will assist clients by linking them to community resources, such as housing and food assistance You will work out in the communities with clients daily (you do not work inside the agency location) Monday - Friday (Day Shift) - (NO On-Call, Nights, Weekends or Holidays required) Local travel is required and you must have your own personal reliable vehicle with valid insurance You must have a valid CLASS E or CLASS D driver's license required - (if you do not, you must obtain one within two weeks prior to your start date) You will be asked to transport clients in your own personal vehicle Any mileage you put on your vehicle while working in the community will be reimbursed back to you You will be asked to meet with clients face to face You will be asked to meet with clients in their homes You will be required to connect with all your clients in person on a regular basis Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED) You will be working with individuals that suffer from severe mental health issues This position will carry a caseload that may vary; in-depth training is provided Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology) Overview BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Preferred Qualifications Role Purpose Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness. Responsibilities Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary. Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service. Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations. Provides mentorship and job shadowing to community support colleagues. Minimum Requirements Education Bachelor's Degree - Human Services or related Experience No Experience Supervisor Experience No Experience Licenses & Certifications Class D (IL) or Class E (MO) Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job DescriptionSalary: Mark Twain Behavioral Health (MTBH) is a private not-for-profit Certified Community Behavioral Health Organization serving Northeast Missourisince 1975 with a wide variety of outpatient services. We strive to treat the whole person by promoting wellness as individuals work toward their personal goals of achieving a satisfying, productive, and healthy lifestyle. Mark Twain Behavioral Health is seeking a full-time COMMUNITY SUPPORT SPECIALIST - YOUTH in our KIRKSVILLE location. This full-time position offers competitive pay and benefits. Consider joining our MTBH Team! We offer a supportive culture of appreciation and a strong emphasis on the health and well-being of our team. Role Responsibilities Assist Children whose behavior, school progress, or mental or physical handicap or condition indicates need for such assistance Teach community living skills Arrange and participate in multi-disciplinary team meetings on behalf of assigned clients Consult with parents, teachers, and other school personnel to determine causes of problems and effect solution Serve as a resource to school personnel Serve as a liaison between student, home, school and community resources Maintain clinical records to comply with program standards and in accordance with agency policy Contribute to development of treatment planning Arrange for medical, psychiatric, and other tests and examinations that may disclose causes of difficulties and indicate remedial measures Represent MTBH in the community by attendance at local inter-agency teams as assigned Behave in professional and courteous manner Adhere to client rights and confidentiality requirements Complete Time Sheet in BambooHR in timely manner Adherence to the MTBH Ethical Code of Conduct and all policies is required. Reliable transportation, current drivers license, and willingness to travel are required. Qualifications Bachelor's Degree in a Human Services field OR four years of equivalent experience with consumers and their families receiving psychiatric, substance abuse, developmental disabilities services, OR Registered Nursing license with at least two years of full-time equivalent psychiatric experience with children Current Cardiopulmonary Resuscitation and First Aid Certification (training provided upon hire as needed) Medication Aide, Level I Certification (training provided upon hire as needed) Excellent written and verbal communication skills Experience with youth preferred Join Our Team We offer benefit plans including health insurance with a company-paid premium for employee, Health Savings Account with annual employer contribution, 403b retirement plan with annual employer contribution, employee wellness program with financial support for a healthy lifestyle, an interest in work/life balance that includes generous amounts of paid time off plus 11 paid holidays each year, educational funds and time allowance for professional development, amazing teammates, a strong emphasis on health and wellbeing and positive work environment, celebrations of employee appreciation, focus on core company values of compassion, excellence, innovation, integrity, respect, teamwork, and wellness, with opportunities to contribute the lives of others and help people be well. Mark Twain Behavioral Health is an equal opportunity employer and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other characteristic protected by law in any of its services, activities, or operations.

NEW RATE - $23/hour! Be Part of our Circle. We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role as a Community Support Specialist ($23/hour) for our Maplewood, MO location. This is a full-time (32.5 hours/week) Monday - Friday position working 8:45 a.m. - 3:15 p.m. What you will do: * Teach skills that increase adults' independence, self-esteem, and participation out in the community * Assist one to four participants in planning a meaningful day that matches interests and goals. * Engage in activities out in the community (e.g., local park, baseball game) and at the Day Center (e.g., music therapy, arts and crafts). * Transport individuals to and from activities in the St. Louis metropolitan area. * Assist participants with personal care, including restroom, meals, and dressing. * Maintain an understanding of participants' Individual Support Plans and implementation practices. * Complete community events reports, medication administration records, progress notes, and other required documentation according to agency and funder timelines What you can expect from us: * We'll celebrate and empower your unique gifts and contributions. * We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support. * You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better. * Hands-on leadership that empowers team member innovation. * Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, Student Loan Repayment Assistance, retirement, and time off. What we expect of you: The flexible, respectful individual we see is an innovative and quick thinker with these qualifications: * At least 1 year of experience in customer service, education, medical or human services-preferably supporting individuals with developmental and intellectual disabilities. * High school diploma or equivalent experience, such as knowledge of best practices for supporting people with developmental disabilities. * At least 21 years old and three years of driving experience. * Reliable vehicle (4 seat belts and working heating/cooling) and valid driver's license and auto insurance at time of hire. * Ability to multitask and make decisions independently (e.g., emergency calls). * Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost. Join others with your impeccable interpersonal skills, good intentions, and compassion to help people. Apply today. About St. Louis Arc: Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.

Additional Information About the Role Up to a $1500 Sign On Bonus You will assist clients by linking them to community resources, such as housing and food assistance You will work out in the communities with clients daily (you do not work inside the agency location) Monday - Friday (Day Shift) - (NO On-Call, Nights, Weekends or Holidays required) Local travel is required and you must have your own personal reliable vehicle with valid insurance You must have a valid CLASS E or CLASS D driver's license required - (if you do not, you must obtain one within two weeks prior to your start date) You will be asked to transport clients in your own personal vehicle Any mileage you put on your vehicle while working in the community will be reimbursed back to you You will be asked to meet with clients face to face You will be asked to meet with clients in their homes You will be required to connect with all your clients in person on a regular basis Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED) You will be working with individuals that suffer from severe mental health issues This position will carry a caseload that may vary; in-depth training is provided Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology) Overview BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Preferred Qualifications Role Purpose Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness. Responsibilities Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary. Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service. Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations. Provides mentorship and job shadowing to community support colleagues. Minimum Requirements Education Bachelor's Degree - Human Services or related Experience No Experience Supervisor Experience No Experience Licenses & Certifications Class D (IL) or Class E (MO) Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job DescriptionSalary: COMMUNITY SUPPORT SPECIALIST - ADULT Mark Twain Behavioral Health (MTBH) is a private not-for-profit Certified Community Behavioral Health Organization serving Northeast Missouri since 1975 with a wide variety of outpatient services. We strive to treat the whole person by promoting wellness as individuals work toward their personal goals of achieving a satisfying, productive, and healthy lifestyle. Mark Twain Behavioral Health is seeking a full-time COMMUNITY SUPPORT SPECIALIST for our adult team in our HANNIBAL, MISSOURI - FORREST DRIVE location.Consider joining our MTBH Team! This full-time salaried position offers competitive pay and full benefits. We offer a supportive culture of appreciation and a strong emphasis on the health and well-being of our team. Role Responsibilities Teach community living skills Arrange and participate in multi-disciplinary team meetings on behalf of assigned clients Provide linkages so clients can effectively utilize community resources and assist in obtaining a community support system unique to the client Arrange for medical, psychiatric, and other tests and examinations that may disclose causes of difficulties and indicate remedial measures Provide transportation to and from CPR services when necessary Provide supportive services to facilitate client growth and movement toward independence in the least restrictive environment Coordinate service delivery with appropriate agencies Monitor client participation and progress Maintain clinical records to comply with program standards and in accordance with agency policy Serve as client advocate as needed Contribute to the development of treatment planning Maintain contact with clients who are hospitalized Provide case management services to specified apartment clients as needed Complete required documentation in a timely fashion and assure all supporting documentation is present in each client file Represent MTBH in the community by attendance at local inter-agency teams as assigned Behave in a professional and courteous manner Adhere to client rights and confidentiality requirements Adherence to the MTBH Ethical Code of Conduct and all policies is required. Reliable transportation, current drivers license, and willingness to travel are required. Qualifications Bachelor's Degree in a Human Services field or four years of equivalent experience with consumers and their families receiving psychiatric, substance abuse, developmental disabilities services or Registered Nursing license with at least two years of full-time equivalent psychiatric experience Current Cardiopulmonary Resuscitation and First Aid Certification Medication Aide, Level I Certification Excellent written and verbal communication skills Join Our Team We offer benefit plans including health insurance with a company-paid premium for employee, Health Savings Account with annual employer contribution, 403b retirement plan with annual employer contribution; employee wellness program with financial support for a healthy lifestyle, an interest in work/life balance that includes generous amounts of paid time off plus 11 paid holidays each year, educational funds and time allowance for professional development, amazing teammates, a strong emphasis on health and wellbeing and positive work environment, celebrations of employee appreciation, focus on core company values of compassion, excellence, innovation, integrity, respect, teamwork, and wellness, with opportunities to contribute the lives of others and help people be well. Mark Twain Behavioral Health is an equal opportunity employer and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other characteristic protected by law in any of its services, activities, or operations.

Title Community Support Specialist (Adult) Department CPRC Reports To CPRC Supervisor (QMHP) Overall Responsibility A community support specialist provides support to a caseload of approximately 20-30 persons who have severe and persistent mental illness and are living in community homes or other community settings to support overall wellness and achieve their personal definition of recovery. Key Tasks and Responsibilities Using a motivational, stage-matched approach, provide individualized services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client's movement toward recovery/resiliency goals. Support client in completion of goals identified on Wellness Plans or Treatment Plans with client as required and as needed for updating of goals and objectives as items are achieved, or as the client's goals change. Communicates effectively with family members (guardians) of persons with severe and persistent mental illness, other mental health professionals, medical providers, other stakeholders/state social agencies. Aid in accessing public services, including financial, housing, maintaining benefits, emergency assistance, food, etc. Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans. Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks. Provide individual assistance to clients in accessing needed services including accompanying clients to appointments to address medical or other health needs. Advocates effectively for clients. Provides timely, accurate and quality documentation. Manages time well as evidenced by being on time for appointments, attending staff team meetings and completes documentation on time. Works to improve the overall health status of individuals served through Wellness Coaching and collaboration with Health Care Home team. Ability to screen for suicide by utilizing tools such as Columbia Suicide Severity Rating Scale. Able to prioritize workload. Works as part of an integrated team. Attends staffing meetings and supervision with supervisor as scheduled. If person meets requirements as a QMHP (Qualified Mental Health Professional), they will participate in on-call rotation as required and will provide crisis intervention services to clients in need. Skills and Attributes Possesses empathy skills as evidenced by good eye contact, listening skills and ability to develop rapport with a diverse range of clients. Has an array of multiple interventions to draw from in working with clients. Does not engage in rescuing behavior. Able to balance personal and professional lives. Able to be flexible, non-judgmental, open-minded and accepting while still being able to maintain healthy professional boundaries. Has a willingness to learn, grow and change. Possesses a solid working knowledge of community resources and the ability to find and utilize new resources. Has a moderate to extensive knowledge of mental illness to include diagnosis, symptoms and correlating intervention. Possesses a basic knowledge of the mental health delivery system to include the Missouri Department of Mental Health, Substance use treatment facilities, Supported Community Living, and surrounding Administrative Agents. Has a working knowledge of complex comorbidities and the importance of integrated care. Maintains a professional appearance and dresses appropriately. Physical Requirements This position requires extensive travel primarily in a 50 mile radius of the office. It also requires extensive documentation in an electronic health record. Ability to sit for extended periods of time and occasional lifting up to 20 pounds. Degree Requirements Meets at least one of the following: 1. Meets the criteria for a qualified mental health professional. 2. At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtained (a Bachelor's degree in human service field is preferred). 3. At least four (4) years of experience OR a combination of higher education and experience required if a High School/GED is the highest education obtained. 4. At least two (2) years of experience OR a combination of higher education and experience required if an Associate's degree is the highest education obtained. (*If the degree is an Associate's of Applied Science in Behavioral Health Support from an approved institution; then no additional experience is required). Licensure Requirements Class E Driver's License Certifications: Basic Life Support, Nonviolent Crisis Intervention, Level 1 Medication Aid. Experience Requirements Preferred experience in case management with adults and/or youth with severe and persistent mental illness.

About Us At Arthur Center Community Health, we inspire community health and wellness! Our mission is to empower individuals to lead healthier lives so they can focus their time, talent, and resources on living fully. Headquartered in Mexico, MO, we proudly serve Audrain, Callaway, Montgomery, Pike, Ralls, and Monroe Counties with five locations and nearly 200 dedicated employees. Job Summary The Emergency Room Enhancement (ERE) Care Coordinator plays a vital role in connecting residents to essential services and resources. This position focuses on engaging clients in care, coordinating services, and supporting individuals in achieving and maintaining health and independent functioning. Key Responsibilities Engage and support clients who frequently interact with emergency services within the catchment area. Provide client assistance in accessing mental health and medical services. Assist clients with accessing necessary public services including but not limited to financial assistance, housing, basic needs for food, shelter, and clothing. Aid clients with accessing social, educational, vocational and health and housing resources identified as needs for independent functioning. Training, coaching, and supporting daily living skills, including housekeeping, cooking, personal grooming, accessing transportation, developing a budget, paying bills, and maintaining independent residence. Provide adequate follow-up with clients regarding appointments, completion and submission of forms or other miscellaneous actions. Assist with the coordination of hospital discharges as needed to ensure a smooth transition of care and prevent readmissions or engage existing providers to ensure this care is provided. Attend agency and community meetings assigned by supervisor. Establish and maintain positive working relationships with local community resources. Document all interactions and contacts with clients according to agency and DMH standards. Meet all internal and external reporting requirements including data collection for Quality Assurance evaluation and DMH reporting requirements. Attend educational seminars and meetings related to professional advancement. Assist with daytime mobile crisis response as needed. Engage with people in a trauma-informed and collaborative manner that supports safety, empowerment, voice, and choice. Participate in crisis on-call secondary duties as scheduled. Other duties as requested by the supervisor. Qualifications A minimum of a bachelor's degree in social work, nursing, psychology, mental health, human services, or similar degrees. Master's degree preferred. A license in therapeutic discipline or provisionally licensed if eligible. Must be able to timely respond to crises in the community, provide CPR and use Crisis Prevention Institute techniques to de-escalate the situation or other behavioral management techniques. Strong interpersonal engagement skills for adults and seniors. The ability to develop and maintain strong partnerships with law enforcement, ambulance personnel, crisis call centers, crisis centers and hospitals. Benefits Collaborative work environment Comprehensive benefits package including: Medical (HSA option) Dental Vision Life insurance 401(k) with up to 6% company match 9 paid holidays Generous PTO Ready to make a meaningful impact in your community? Apply today and join a team that values excellence, compassion, and collaboration.

Additional Information About the Role Shift information: Typically 8:00 am-4:30 pm Types of clients: Children and Family Units Ideal Skill Set: Ability to advocate for client needs, organized, punctual MUST HAVE skills for this position: Must be able to drive to SE office and areas within the community Job responsibilities: Complete treatment plans, Timely Monitor/schedule completion of annual assessments Benefit Eligible Position No Weekends or Holidays rotations #LI-RH1 Overview BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Increased treatment options and resources; reduce out of home placements; improve academic tenure and achievement; reduced involvement with the juvenile justice system. Preferred Qualifications Role Purpose Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness. Responsibilities Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary. Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service. Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations. Provides mentorship and job shadowing to community support colleagues. Minimum Requirements Education Bachelor's Degree - Human Services or related Experience No Experience Supervisor Experience No Experience Licenses & Certifications Class D (IL) or Class E (MO) Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role You will assist clients by linking them to community resources, such as housing and food assistance You will work out in the communities with clients daily (you do not work inside the agency location) (Day Shift) - (NO On-Call, Nights, Weekends or Holidays required) Local travel is required and you must have your own personal reliable vehicle with valid insurance You must have a valid CLASS E or CLASS D driver's license required - (if you do not, you must obtain one within two weeks prior to your start date) You will be asked to transport clients in your own personal vehicle Any mileage you put on your vehicle while working in the community will be reimbursed back to you You will be asked to meet with clients face to face You will be asked to meet with clients in their homes You will be required to connect with all your clients in person on a regular basis Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED) You will be working with individuals that suffer from severe mental health issues This position will carry a caseload that may vary; in-depth training is provided Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology) Overview BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Preferred Qualifications Role Purpose Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness. Responsibilities Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary. Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service. Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations. Provides mentorship and job shadowing to community support colleagues. Minimum Requirements Education Bachelor's Degree - Human Services or related Experience No Experience Supervisor Experience No Experience Licenses & Certifications Class D (IL) or Class E (MO) Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer