Operations Analyst jobs at Cradlepoint

This is a fully remote role. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external). The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an understanding of the end users' current business processes. Elicit business requirements. Create/Maintain Business Requirements Documents (BRD). Facilitate cross-functional requirements review (BA/DEV/QA). Secure Approval/sign-off for BRD. Support the development and testing of deliverables. Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s). Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications. Facilitate UAT; share results. Secure UAT approval/signoff. Develop Go-Live Plan (when needed). Create training materials, including Train-The-Trainer model, as needed. Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary. Maintain process documentation, revising at the conclusion of projects to reflect the new state. Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks). Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities. Identify areas of potential process improvement, recommending and implementing changes. Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle. Support and mentor team members. Adhere to PMO and IT processes: Collaborate with co-owners across the organization to ensure project success. Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary. KNOWLEDGE, SKILLS, and/or ABILITIES Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases. Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc. Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and be self-motivated. Ability to work in a team environment. Ability to adapt to change in a consistently evolving technical environment. Proven capability to collaborate with business stakeholders at all levels EDUCATION and/or EXPERIENCE Bachelors' Degree in related field or equivalent industry experience. 3+ years of experience in a Business Analyst or closely related role. 3+ years of experience facilitating integrating implementations. Basic Microsoft Office, ERP, WMS and office productivity software familiarity.

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the "Best Value" supplier in the industry. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Learn and understand basic concepts of engineering class chain to create a solid experience base to build upon in further rotations Ability to create components and assemblies using 3-D solid modeling programs (ex: SolidEdge) Create and revise engineering drawings, manufacturing plans, and similar product documentation Designs, procures, and fabricates simple tooling and fixtures Designs and coordinates engineering tests and experiments and report the results in a format suitable to the intended audience Completes basic tasks on engineering documentation Identifies areas for improvement, suggests solutions, and submits idea records Other tasks/functions/projects as assigned Requirements: High school diploma or equivalent required Strong knowledge of basic computer skills and MS Office (especially Excel, PowerPoint, and Word) Good verbal and written communication skills Good mathematical skills; able to reason and calculate distances and equations Ability to accurately input to and retrieve from computer based software programs Ability to use and accurately read engineering drawings and measure using devices such as calipers, micrometers, etc. Programming ability in visual basic or MS VBA (preferred) Learn more about U.S. Tsubaki at: ************************* Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PI5c84fde7527a-37***********3

Technical Analyst (Full Time, Contract; Hybrid, Night Shift in Bristol, Connecticut) Optomi, in partnership with a leading media and entertainment provider, is seeking a highly skilled Technical Analyst to serve as the first point of contact for incidents within a 24x7 operations environment. In this role, you'll gather and analyze incident details from callers or monitoring alerts, perform Tier 1 troubleshooting, and escalate issues to Level 2 or Incident Management when needed. You'll work within ServiceNow, Jira, Confluence, Teams, PagerDuty, Datadog, BigPanda, and other monitoring platforms to track incidents, document timelines, scribe during active events, and ensure procedures are followed throughout the incident lifecycle. This position plays a critical role in supporting production teams-maintaining accurate documentation, monitoring service health, and helping ensure high service availability across complex media delivery workflows. Training: 4-6 weeks training - will work 2pm -10pm on site After Training: Thursday 12AM -6AM Thursday 6PM - Friday 6AM Friday 6PM - Saturday 6AM Saturday 6PM - Sunday 6AM Responsibilities: Serve as the first point of contact for incidents reported by internal stakeholders and external partners. Capture, analyze, and document incident details through calls, Slack messages, and monitoring alerts to determine scope and impact. Provide Tier 1 troubleshooting and escalate issues to Level 2 support or Incident Management when necessary. Monitor service-health platforms such as Datadog, BigPanda, Teams, PagerDuty, and email to proactively identify issues. Work tickets and track incidents in ServiceNow, Jira, and Confluence, ensuring accurate documentation throughout the lifecycle. Collaborate with technical support, engineering, and media specialists to support production workflows and enhance issue resolution. Apply today if your background includes: 1-2 years working in a 24x7 IT call center or helpdesk, handling real-time user issues and incident intake. Hands-on experience fulfilling service requests and performing front-line troubleshooting for technical problems. Practical use of ITSM tools such as ServiceNow, Jira, PagerDuty, and Confluence for ticketing and incident tracking. Exposure to monitoring or observability platforms like Datadog, BigPanda, Conviva, Grafana, or Splunk. Ability to work under pressure, manage urgent priorities, and support high-visibility production teams. Strong communication skills with experience interacting effectively with stakeholders, peers, and end users, both verbally and in documentation.

The primary function of this role is to triage, diagnosis and remediate company's network systems and service, which includes triaging and remediating incidents related company Wide Area Network (WAN) and Local Area Network (LAN) services. This role is responsible for the overall stability, security and sustainability of company's WAN, LAN and Customer Facing wi-fi infrastructure. This role interfaces directly with end users, technology partners and internal technology teams. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Top 3 skills - Troubleshooting, some experience in routing and switching, Service Now and similar tools, change management. Being able to speak communicate and multitask, introductory Linux, mostly verbal and written communication- technical skills come second. Project person will be supporting - Supporting stores, Distribution and manufacturing centers, working with external vendors and internet providers, Operations based. Responsibilities: Leverage experience and knowledge of WAN, LAN and WLAN infrastructure to triage, diagnosis and remediate wireless infrastructure incidents Technical Subject Matter Expert on company's customer facing network environments and operations Leverage experience and knowledge of wide area network routing protocols and devices and local area network switching protocols and devices to triage, diagnosis and remediate WAN and LAN network alerts to insure availability and mean-time-to-repair service levels agreements are achieved Provide first level and second network operations for all WAN, LAN and wireless related incidents, Experience with SDWAN platforms Triage and remediate VSAT, cellular and wired and wireless WAN and LAN incidents Recognize and appropriately escalate high priority incidents quickly to proper network level 3 team Provide critical network incident conference call facilitation and assistance Create and review network device and network system change procedures and documentation Perform proactive maintenance on network routers, switches, wireless access points and other network equipment Network device implementation support and assistance for new network devices Experience with applications like ServiceNow ticketing, WhatUp Gold, and Arista/Aruba networks Assist with standard network requests to assist ETMs (Enterprise Technology Managers) in new store standup and installations Qualifications: 3-5 years of experience working in network technologies 3-5 Experience with wi-fi and wireless infrastructures Experience and knowledge of Network routing and switching protocols required Good customer service skills required. Experience in troubleshooting routers and Hewlett-Packard switches a plus Familiarity and experience with SDWAN Platforms Experience with Extreme Network wireless access points a plus Highly motivated and service oriented Must be self-motivated and capable of working with minimal supervision Must be able to work within a team environment and/or individually Excellent organizational, multi-tasking, and teamwork skills. Previous experience with network monitoring tools a plus Desire to learn new technologies and keep technical skills current Strong communication skills both verbal and written required Requires weekend coverage and night coverage Required Skills: Experience in troubleshooting Linux based/Cisco/Arista network routers and Aruba/Cisco switches Familiarity and experience with XIQ wireless access points Experience with Aruba EdgeConnect SDWAN Platform Experience and familiarity with Linux Operating system a plus Previous experience with network monitoring tools

Infor Finance ERP Analyst 100% Remote Unable to provide sponsorship now or in the future Our client is a leading healthcare organization looking to bring on an Infor Finance ERP Analyst onto their team. This individual will work alongside the ERP team to manage & configure the Finance module of their Infor ERP system. Responsibilities: Perform daily configuration, monitoring, maintenance, and troubleshooting for the Infor Finance module. Deliver technical support to end users by resolving system-related issues and ensuring a positive user experience. Configure ERP modules to meet business needs and align with established workflows. Collaborate with IT teams and external vendors to customize ERP features and integrate third-party applications. Partner with departments such as Finance, HR, and Inventory to analyze processes and identify opportunities to improve efficiency through ERP solutions. Propose and implement enhancements to optimize system performance and streamline business operations. Conduct user training sessions and develop comprehensive manuals and guides for ERP usage. Maintain detailed documentation of system updates, configurations, and procedures for future reference. Coordinate, test, and validate ERP upgrades to minimize operational disruption; assist in evaluating and selecting new ERP tools or solutions when needed. Requirements: Associate's Degree required, Bachelor's Degree preferred. 3+ years of experience configuring the Infor Finance module. Experience in troubleshooting and solving technical issues related to ERP systems. Strong communication skills.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Boston, Atlanta, Sterling VA, San Francisco, Seattle, Scottsdale, Denver Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of our Sterling office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Boston, Atlanta, Sterling VA, Scottsdale, San Francisco, Seattle, Denver Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of our San Francisco Location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,450 in the lowest geographic market and USD 91,920 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ****************************** #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Boston, Atlanta, Sterling VA, Scottsdale, San Francisco, Seattle, Denver Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of our Seattle Location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,450 in the lowest geographic market and USD 91,920 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ****************************** #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Scottsdale, Boston, Atlanta, Denver, Seattle, Sterling VA, San Francisco, New York City Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of our New York City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,450 in the lowest geographic market and USD 91,920 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ****************************** #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Scottsdale, Boston, Atlanta, Denver, Seattle, Sterling VA, San Francisco Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of our Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,450 in the lowest geographic market and USD 91,920 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ****************************** #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Boston, Atlanta, Sterling VA, Scottsdale, San Francisco, Seattle, Denver Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of our Denver Location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,450 in the lowest geographic market and USD 91,920 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ****************************** #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Job DescriptionThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. The Platform Operations Team serves to ensure that FreedomPay's production platforms and processes are healthy and performing to expected key indicators. As a Platform Operations Analyst you will be a member of a team that works together to ensure FreedomPay's Platform stability and availability. This position will need to be performed out of your home office in Arizona or Nevada, and be available to work Monday-Friday shift from 5:00 PM to 1:00 AM ET, while also participating in a rotating schedule that provides weekend coverage.Primary Job Responsibilities: Work a standard Monday-Friday shift from 5:00 PM to 1:00 AM ET, while also participating in a rotating schedule that provides weekend coverage. Maintain live services through measuring and monitoring availability, latency, and overall system health Collaborate with other team members to quickly determine root cause of any type of service degradation and look for key indicators of potential issues. Effectively communicate with third parties, partners, and internal teams regarding technical issues. Use acquired knowledge to suggest, edit, and write knowledge base articles. Collaborate with infrastructure and development teams to improve system reliability emphasizing reliability as a core value. Identify anomalies and escalate appropriately issues identified in application and system log files. Obtain a deep understanding of FreedomPay platform and custom application stack to help resolve issues. Create new alerts to support the operations of FreedomPay production systems. Troubleshoot and remediate failed scheduled jobs. Document and refine internal policies and procedures. Required Skills and Experience: Educational Background: A bachelor's degree in Computer Science, Information Technology, Finance, or a related field is typically required. Experience: Previous experience (preferably 4+ years) in a similar role within the financial services technology industry, transaction processing, or related area is preferred. Technical experience in web-based platform environments with related dependencies between network, database, and application layers. Knowledge of Transaction Processing: Strong understanding of transaction processing concepts, payment gateways, and related technologies is highly desirable. Experience in supporting real time transaction processing applications is and advantage. Technical Skills: Proficiency in using and troubleshooting various Application Performance Monitoring platforms, infrastructure monitoring and log ingestion tools, such as Dynatrace, Splunk, SolarWinds and others. Experience in Microsoft SQL Server product stack is desired. Knowledge of API integration, data analysis, and reporting tools is an advantage. Problem-Solving Abilities: Ability to analyze complex issues, identify root causes, and propose effective solutions in a fast-paced transaction processing environment. Experience with problem management processes, including post-incident reviews, to prevent recurrence of issues. Risk Management: Familiarity with risk management principles and practices in the context of transaction processing, including fraud detection and prevention. Continuous Learning: Willingness to stay updated with the latest trends, technologies, and best practices in fintech and transaction processing. Communication Skills: Strong written and verbal communication skills are essential for collaborating with cross-functional teams, stakeholders, and external partners. Nice to Haves Knowledge of networking protocols, DNS, HTTP, load balancing, web servers Experience with Azure Cloud Experience with RunDeck Scheduling System We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. The Platform Operations Team serves to ensure that FreedomPay's production platforms and processes are healthy and performing to expected key indicators. As a Platform Operations Analyst you will be a member of a team that works together to ensure FreedomPay's Platform stability and availability. This position will need to be performed out of your home office in Arizona or Nevada, and be available to work Monday-Friday shift from 5:00 PM to 1:00 AM ET, while also participating in a rotating schedule that provides weekend coverage.Primary Job Responsibilities: Work a standard Monday-Friday shift from 5:00 PM to 1:00 AM ET, while also participating in a rotating schedule that provides weekend coverage. Maintain live services through measuring and monitoring availability, latency, and overall system health Collaborate with other team members to quickly determine root cause of any type of service degradation and look for key indicators of potential issues. Effectively communicate with third parties, partners, and internal teams regarding technical issues. Use acquired knowledge to suggest, edit, and write knowledge base articles. Collaborate with infrastructure and development teams to improve system reliability emphasizing reliability as a core value. Identify anomalies and escalate appropriately issues identified in application and system log files. Obtain a deep understanding of FreedomPay platform and custom application stack to help resolve issues. Create new alerts to support the operations of FreedomPay production systems. Troubleshoot and remediate failed scheduled jobs. Document and refine internal policies and procedures. Required Skills and Experience: Educational Background: A bachelor's degree in Computer Science, Information Technology, Finance, or a related field is typically required. Experience: Previous experience (preferably 4+ years) in a similar role within the financial services technology industry, transaction processing, or related area is preferred. Technical experience in web-based platform environments with related dependencies between network, database, and application layers. Knowledge of Transaction Processing: Strong understanding of transaction processing concepts, payment gateways, and related technologies is highly desirable. Experience in supporting real time transaction processing applications is and advantage. Technical Skills: Proficiency in using and troubleshooting various Application Performance Monitoring platforms, infrastructure monitoring and log ingestion tools, such as Dynatrace, Splunk, SolarWinds and others. Experience in Microsoft SQL Server product stack is desired. Knowledge of API integration, data analysis, and reporting tools is an advantage. Problem-Solving Abilities: Ability to analyze complex issues, identify root causes, and propose effective solutions in a fast-paced transaction processing environment. Experience with problem management processes, including post-incident reviews, to prevent recurrence of issues. Risk Management: Familiarity with risk management principles and practices in the context of transaction processing, including fraud detection and prevention. Continuous Learning: Willingness to stay updated with the latest trends, technologies, and best practices in fintech and transaction processing. Communication Skills: Strong written and verbal communication skills are essential for collaborating with cross-functional teams, stakeholders, and external partners. Nice to Haves Knowledge of networking protocols, DNS, HTTP, load balancing, web servers Experience with Azure Cloud Experience with RunDeck Scheduling System We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Boston, Atlanta, Sterling VA, Denver, Scottsdale, Seattle, San Francisco Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of our Atlanta Location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We're looking for someone who takes initiative, pays close attention to detail, and thrives in a fast-paced environment - someone who doesn't wait to be told what to do next, but also values collaboration, feedback, and continuous learning. You'll be part of a supportive, mission-driven team that works cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You'll receive training, mentorship, and resources - and in turn, we'll count on you to take ownership of your work, drive things forward, and proactively solve problems as they come up. At Axon, we value people who think critically, take pride in their work, and care deeply about getting things right. If you're motivated, detail-oriented, and ready to grow in a dynamic environment - we'd love to meet you. What You'll Do Location: Scottsdale, Boston, Atlanta, Denver, Seattle, Sterling VA, San Francisco, New York City Reports to: Commercial Operations Manager Direct Reports: 0 Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes Build deep expertise in Axon's product catalog, bundles, and quoting tools Support sales reps with guidance on deal formats and non-standard quote requests, including Excel file supplements and custom reporting Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation Maintain accuracy in Salesforce (CRM), including custom contract terms, pricing, and discounting - including heavy use of Salesforce CPQ Participate in testing for new product launches and system updates to ensure smooth business process changes Collaborate with cross-functional partners to ensure timely, accurate execution of deals Contribute to team-wide efforts, projects, and process improvements as needed What You Bring: Bachelor's degree or equivalent experience 3+ years in sales operations, pricing, or commercial operations A strong finance orientation and attention to detail, particularly with numbers and data sets Salesforce.com CRM platform experience (CPQ preferred) Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what-ifs, templates, etc.) Clear and concise written and verbal communication skills Strong time management and organizational abilities A proactive mindset - you take ownership of your work and seek out solutions A collaborative approach - you're comfortable asking questions, sharing knowledge, and working as part of a team A service-oriented attitude and comfort navigating cross-functional discussions Ability to adapt and prioritize in a fast-changing environment Work Location This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Operations, Analyst. This position is responsible for understanding the direct marketing industry and being efficient at project processing, including; coordination, multi-tasking, instruction comprehension, professional communications and technical adeptness to successfully use applications and data processing tools. This position will regularly and customarily exercise discretion and independent judgement relative to matters of significance and will act as an advisor to the client. Essential Job Functions: * As the primary client contact, maintain a positive relationship, decide course of action to take without direction and ensure accuracy of delivery to exceed client expectations. Promote positive and professional client partnerships through communications, follow-up and timely research. Independently develop and monitor project plans to ensure quality, timely delivery. Demonstrate ability to accurately interpret client instructions and requests. Refine job related skills by working with and assisting team members and maintain strong relationships across all internal teams. Refine a working knowledge of technical aspects of position and quality assurance tools to meet standards. Facilitate professional communication between clients, internal departments and business units, and management. Interpret client instructions, perform technical analysis, outline job flow and monitor project plans to ensure quality and on-time delivery. Recognize expectations of sales, internal departments and external contacts. Keep records of customer interactions and processing requirements, detailing inquiries and actions taken. Implement improvements in process tools and design. Analyze existing workflows and processes and recommend innovative improvements. Identify and evaluate additional business opportunities with current clients and engage appropriate teams. Maintain and analyze customer fulfillment patterns. *Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function. Supportive Job Functions: * Perform other miscellaneous duties as assigned by management. *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X. NRG Business is seeking a detail-oriented and innovative Operations Analyst to join our dynamic team in the energy sector. This role is pivotal in maintaining and optimizing product and billing configuration across our existing product suite, while also contributing to the development of new and forward-thinking commodity and non-commodity offerings. The analyst will serve as a subject matter expert in billing configuration and product implementation, ensuring accuracy and efficiency through quality control processes and system troubleshooting. The position is responsible for developing and maintaining complex billing configurations, ensuring accurate revenue recognition for over 480,000 service locations and $675M in monthly billed revenue. Acting as a subject matter expert, the analyst collaborates cross-functionally with Sales, Billing, Pricing, Customer Care, Forecasting, Finance and other teams to implement innovative product structures and resolve escalated customer issues. Ideal candidates will possess strong problem-solving abilities, excellent communication and interpersonal skills, and a strong grasp of process optimization and control methodologies. Success in this role requires strong analytical skills, attention to detail, and the ability to navigate dynamic market conditions with precision and agility. The role operates with limited supervision and has a direct impact on enhancing the customer experience through accurate product and billing configuration to support timely billing execution. Essential Duties/Responsibilities: Support the development, launch, and optimization of commercial commodity and non-commodity products, including billing configuration and product setup across ISO markets. Create and maintain accurate billing configurations for over 480,000 service locations, ensuring timely and complete billing of $675M+ monthly revenue. Monitor quality control and resolve system issues impacting billing. Partner with Sales, Billing, Finance, Pricing, and other teams to ensure consistent product treatment, costing structures, and revenue recognition. Analyze regulatory/legal changes and support operational implementation. Calculate net metering accounts based on tariffs and usage Address complex customer or system issues and provide expert guidance on product configuration and billing across ISO markets Contribute to continuous improvement initiatives and identify system efficiencies in collaboration with management and SMEs. Perform related tasks and duties as assigned with limited supervision, maintain a proactive and solution-oriented mindset Working Conditions: Open office environment or fully remote work options available. Travel: Less than 5%. Minimum Requirements: Bachelor's degree preferred; concentration in Economics, Finance, Business, or related area Previous energy industry experience preferred, especially an understanding of wholesale energy markets, the market drivers, settlement processes and intricacies of regional markets Preferred Qualifications: Self-starter with strong mathematical, analytical, and problem-solving skills; detail-oriented; under limited supervision, ability to communicate findings and make recommendations; comfortable working with individuals in different organizational levels; with support, effective at managing multiple activities and meeting deadlines Additional Knowledge, Skills and Abilities: Demonstrates expertise in utilizing Microsoft Excel, Power BI, Visio, PowerPoint, and Access An effective communicator with excellent written, verbal, and presentation skills An understanding of process control techniques, policies, and procedures is a plus especially experience that leverages technology as part of the solution is preferred Self-motivated and very detail-oriented; ability to work with limited supervision in a fast-paced environment with multiple deadlines Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at ************************************************************************ Official description on file with Talent.

Description Insights Analyst InternShanghai, RemoteWhat You'll Do: Assist in collecting, validating, and cleaning large datasets from various digital sources to ensure data accuracy and integrity for analysis. Use basic statistical techniques and tools to analyze media performance metrics (e.g., volume, engagement, reach, sentiment). Collaborate with the senior analysts to identify key trends, anomalies, and patterns in the data, and contribute to brainstorming sessions and report preparation. Support the team in monitoring digital conversations and trends across global markets and industries. The key focused projects are in the tech, 3C industry. Learn and utilize our suite of analytics and visualization tools Understand how data-driven insights directly impact marketing and business strategies for major global brands. We're Looking For Currently pursuing a Bachelor's or Master's degree in Data Analytics, Statistics, Mathematics, Marketing, Business, or a related field. A foundational understanding of data analysis concepts and a keen interest in digital media and social platforms. Strong reading and writing proficiency in Chinese and English. Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, functions) and PowerPoint is essential. Strong problem-solving skills and the ability to think critically about data. A meticulous eye for detail to ensure the highest level of data accuracy. Ability to communicate findings clearly and effectively, both in writing and verbally. Eagerness to learn, take initiative, and work both independently and collaboratively in a fast-paced environment. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen.Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.We are Meltwater. Inspired by innovation, powered by people.Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future. Position Overview The IT System Analyst - Operation Support will play a pivotal role in ensuring the seamless performance and support of critical warehouse and transportation management systems. This individual will collaborate closely with operations teams to resolve technical issues, optimize system functionality, and drive continuous improvement in operational technology environments. The ideal candidate will possess a robust background in supporting complex supply chain applications, particularly within the warehouse and transportation domains. What you will do * Provide frontline technical support for warehouse management systems (WMS) and transportation management systems (TMS), including Infor WMS Provia, Oracle Transportation Management (OTM), e2Open Parcel (formerly Flagship), Fedex Ship Manager Server, and Prisma Global Trade (integration support from ERP). * Serve as the primary point of contact for end users, diagnosing and resolving incidents, service requests, and system-related issues in a timely and professional manner. * Monitor system performance and proactively identify opportunities for process improvement, troubleshooting recurring issues and implementing solutions and perform root-cause analysis for critical incidents and support after-action reviews to prevent future occurrences. * Collaborate with IT and operations teams to support deployments, upgrades, integrations, and configuration changes for WMS/TMS platforms. * Assist in data extraction, reporting, and analytics by leveraging SQL and advanced Excel functionalities. What you will bring * Bachelor's degree in Computer Science, Information Systems, Supply Chain, or a related field; or equivalent experience. * Minimum of 5 years' experience supporting warehouse and transportation management systems in a fast-paced operational environment. * Demonstrated experience working with Infor WMS Provia, Oracle Transportation Management (OTM), e2Open Parcel (formerly Flagship), and Prisma Global Trade or equivalent. * Proficient in SQL for data queries, troubleshooting, and report generation. * Advanced Excel skills, including knowledge of complex formulas and data manipulation techniques, are highly desirable. * Strong analytical and problem-solving skills with the ability to work independently and as part of a team. * Ability to manage multiple priorities in a dynamic environment with close attention to detail. * Experience with providing evidence for annual SOX audits. Preferred skills * Familiarity with integration tools and middleware commonly used in supply chain environments. * Experience with system upgrades, patch management, and user acceptance testing (UAT). * Exposure to scripting languages or automation tools is a plus. Work environment & schedule * Primarily remote, with the need to occasionally travel to warehouse. * May require coverage outside of standard business hours, including evenings and weekends, during critical incidents or system rollouts. Applicants can expect a base compensation range of $74,600 - $112,00 plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location. Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability! Let's Write the Next 100 Years Together. Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden. * ---- These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. Nearest Major Market: Richmond Indiana